2017 ANNUAL REPORT

Aging brings changes. We provide options.

You make choices.

Stoughton Area Senior Center

248 W. Main Street, Stoughton WI 53589

www.ci.stoughton.wi.us/senior (608) 873-8585

Our Mission: We are dedicated to the enrichment of the lives of older adults and their families

by providing diverse programs, social services & volunteer opportunities.

1

Community Events/Partnerships:

Abundant Life Christian School —Annual Leaf-Raking Event Alzheimer’s Association —Memory Loss Caregiver Support Group facilitation AARP —Driver Safety Course Community Living Connections —Facility Help Fosdal’s Bakery —Daily Sweet Rolls Gathering Table —Community Meals Hanson’s Electronics —Cell Phone Donations

Heartland Hospice —Grief Support Group facilitation

St. Ann’s Church —Christmas tree decorating, Santa for Seniors Stoughton High School Key Club —Newsletter Distribution, Leaf Raking

Stoughton High School Student Senate —Santa for Seniors, Leaf Raking

Stoughton Hospital —Foot Care, Flu Shot Clinic, Healthy Living with Diabetes, Parkinson Exercise, Thanksgiving Day Meals

Stoughton Opera House —Music Appreciation Stoughton Public Library—Craft Club, Memory Café and Page Turner Book Group Stoughton School District —Computer Lab Equipment & Maintenance Stoughton Wellness Coalition —Medication Lock Boxes, Med Disposal & Sharps Collection Stoughton United Ministries (SUM) —Affordable Transportation Programs Stoughton VFW —Christmas Day Meals McGlynn’s Pharmacy —Medication Review Ministry Care Teams -Covenant, Lakeview & St. Ann’s churches UW Extension—Nutrition Classes AND various community groups that support Community Bingo and other Center activities

Eric Christoffersen —Attorney Services Hours

• Wisconsin Medical Project/Dr. Micke—Pick up of Excess Loan Closet Equipment

2017 Year in Review Message from the Director:

2017 was challenging, but very productive. Our new staff did very well in becoming familiar with all we do. We are fortunate to have all the wonderful staff we do here at the Stoughton Senior Center. They are a dedicated group who really care about the older adults here in our community.

We continue to be thankful for all of the support we receive to operate the Senior Center. There are many agencies and people who make it possible for our programs and services to exist. The City of Stoughton is the biggest contributor to our operating budget, we also receive monies from Dane County for some support toward our Nutrition Programs, Case Management services and Transportation services. Our collaboration with our local Townships results in support to our operations, and in the case of Dunkirk and Albion, support for Case Management services. The Senior Center is required to annually fund raise $29,500 towards our operational budget. Beyond those resources we rely heavily on grants and donations to make up the needs not met in our regular operational budget. Please read the finance page in this report to see the percentage break down of our income/expenditures for 2017.

It is important to look forward as well to see what will affect the Senior Center and how to plan for changes in the needs of those using the Senior Center. According to the latest population trends, the 53589 zip code will see a 3.2% increase of people 85 years and older, a 29.5% increase in people 75 years and older and a 26% increase in the population of 65 years and older. These statistics inform us that we need to be mindful of the population trends in terms of staffing and services/programing. It is vital we keep up with changes that are emerging in our community.

-Cindy McGlynn

Administrative Structure

Senior Center Oversight Committees

1) Stoughton City Council’s Community Affairs & Council Policy Committee

2) Commission on Aging (COA) an advisory committee comprised of members from City Council, the Stoughton Area School District, residents of the City of Stoughton and surrounding townships.

Commission on Aging members are appointed by the Mayor of Stoughton and Town Chairs. The COA and its committees are involved in all aspects of our Center. Their dedication, insights and hard work truly impact our Senior Center today and into the future!

2018 Commission on Aging Members

Chair: Jeanne Schwass-Long (Dunkirk) Vice Chair: Lou Havlik (Stoughton) Robert Barnett (Stoughton) Roz Gausman (Dunn) Nan Hoffman (Stoughton) Dennis Kittleson (City Council) Resigned 12/2017 Barb Manson (Stoughton) Appointed 12/2017 Don Mix (Stoughton) Resigned 4/2017 Mary Onsager (School District) Charlotte Snow (Stoughton) Faith Schuck (Pleasant Springs) Appointed 2/2017 David Sharpe (Stoughton) Sue Wollin (Rutland) Appointed 3/2017 Open Position since 12/2016 (Albion)

2

Administrative Structure

Senior Center Staff

Left to right, back: Kim Whitford, Nutrition Manager, Kristin Ott, Receptionist,

Cindy McGlynn, Director, Hollee Camacho, Assistant Director; front: Marla Janssen,

Case Manager, Tricia Nicoll, Volunteer/Program Coordinator, Kelly Janda, Case Manager,

Erin Bleck, Case Manager, Judy Hoiberg, Township Case Manager

3

Case Management

Serving: City of Stoughton, Towns of Albion & Dunkirk

The case management program links older adults age 55 years and older with services (i.e. food, financial, housing, legal, medical, social) to help individuals remain as safe and independent as possible in their own homes. A case manager’s range of practice include: community outreach, psychosocial & functional assessments, service plan development/implementation, case consulta-tion, coordination & client advocacy. Issues addressed may include chronic illness, fall risks, social isolation, homelessness, mental health, dementia-specific illness & drug/alcohol abuse prevention.

Case managers partner with over 50 different agencies across municipal, county, state, federal and private non-profit organizations to coordinate services on their clients’ behalf. They receive referrals from hospitals, home health agencies, banks, housing organizations, other city departments, families and other community members. Referrals to case management may be anonymous. Confidentiality is followed with each client.

Case Management 2017

Individuals Served 257

Instances of Service 2,786

Emerging Trends Our case managers are spending considerably more time with clients as their cases become more complex and the funding for resources shrink. In 2017, staff and a trained volunteer assisted 93 seniors with Medicare Part D Planfinder enrollments, saving a total amount of $89,416 in the difference of existing and new annual costs.

Nutrition

The nutrition program is supported by the City of Stoughton with funding from Dane County through the Older American’s Act. According to the Academy of Nutrition & Dietetics,” the cost of one day in a hospital is roughly the same cost as one year of meals through Older American’s Act nutrition programs; and the cost of one month in a nursing home is the same cost as providing mid-day meals, five days per week, for seven years.” Please call for more information about how our meal program may assist you or a loved one.

Nutrition Program Total Visits

Total People

Meals at Senior Center 4,192 183

Home Delivered Meals 16,749 164

Meals are catered by Dane County’s Consolidated Foods. Volunteers package,

deliver and serve them every weekday.

One-on-one Information & Assistance is one-time staff help with isolated issues (i.e. general questions with Medicare, where to get tax assistance, help finding a phone number, etc.).

4

Health/Support Services Total Visits

Total People

Blood Pressure 141 24

Foot Care Clinic 458 128

Flu Shot Health Fair 101 101

Equipment Loan Closet 285 166

Wellness Sessions: Healing Touch, Massage, Reflexology

158 53

Support Groups 314 52

TOTAL 1,063

Information & Assistance

One-on-One Interactions 2017

Individuals Served 565

Instances of Service 3,988

The Stoughton Area Senior Center serves as a clearinghouse of information and supportive resources for older adults, their families, the community and agencies that serve people over the age of 55. Through national accreditation the Center has met the best-practices and industry standards for senior centers, and by way of this process we continue to strengthen our advocacy role for the community’s aging population. Every employee has a part in providing information and assistance through one-on-one interactions, public education, equipment loan closet, support groups (Memory Loss Caregiver, Grief, Multiple Sclerosis, Low Vision and Parkinson’s Disease), printed and online publications (Yahara Senior News, Stoughton Senior Service Guide, File of Life emer-gency information packets, website and Facebook) and in the coordination of assistive programs and services offered at the Senior Center.

Emerging Trends Social and demographic trends are making information and assistance services increasingly important to the average family as Americans live longer and require more help to cope with chronic conditions and frailties. With numerous overlapping federal and state programs, older adults, their caregivers and family often need help to understand what services are available and whether they qualify. Often, the family members who support older adults are either working long hours or live in other cities or states. Beginning with a simple phone call, email or quick check on our website, an older adult or a family caregiver can receive up-to-date information on a wide range of community-based programs and services. This can range from where one can get a flu shot, to how one can apply for medical assistance. As the community hub for older adult resources, the Information and Assistance program saves time for individuals and families and increases the opportunities available for older adults to make informed, safe & healthy decisions.

Community Services The Senior Center provides a computer lab and meeting space for citizens of all ages. We are pleased to offer further options to our participants and their families by allowing other agencies to utilize our space like the Community Action Coalition, Energy Assistance, Financial Counseling, Stoughton Area Resource Team (START) and Dane County Veterans Assistance.

5

THANK YOU! We are so thankful for our volunteers’ skills

and time. This year’s total volunteer hours (9,955) represent the time of almost five full-time staff; that’s close to $205,000 in employment according to the Wisconsin rate of the national value of volunteer time!

On-Site Service People volunteer at the Center in many

ways such as organizing and leading programs, front desk reception, committee participation, maintaining our loan closet, helping with our nutrition site, office tasks, gardening, distributing publications, decorating and many other projects that contribute to our facility’s operation. Opportunities range from one-time to ongoing projects.

Off-Site Service Many hours of volunteer work are devoted to older adults in the community who do not even set foot in the Senior Center. The RSVP Driver service is a program in which volunteer drivers deliver meals or provide rides to medical appointments for people 60 years & older. –Many thanks to Richard Hoffman for his 452 hours of coordinating and driving for this program! The Friendly Visitor Program links trained volunteers to visit with homebound seniors. These volunteers, including those who deliver meals or food pantry items, report back to our staff when clients may need extra assistance.

Volunteers

Lou Havlik, Travelogue Presenter & Commission on Aging Member

Volunteer Assistance Hours People

On-Site Service

Commission on Aging 68 13

Committee Meetings 170 15

Facility Assistance 1,892 24

Instructor/Activity Leader 1,308 35

Kitchen Volunteer 1,907 24

Loan Closet 43 4

Receptionist 596 12

Off-Site Service

Food Pantry Delivery 26 3

Friendly Visitor 118 4

Meals on Wheels Driver 1,862 56

RSVP Driver/Coordinator 1,965 22

TOTAL 9,956 158

Ruby & Joe Cabibbo’s Ravioli Demonstration

Want to join in the fun? Pick up a volunteer application

or call 873-8585 today!

Thank You! We take great pride in providing

opportunities for all older adults, no matter what their interests and abilities may be. Through their contributions of time, skills, energies and funding, our volunteers and participants assist greatly in making our programs and services possible.

We are so grateful for the many generous gifts which contribute to the success of the Senior Center and make our mission “to enrich the lives of older adults and their families” a reality. In 2017, we received $36, 400 in donations through memorials, as the beneficiary of estates through wills or trusts, and individual donations in support of our annual $29,500 fundraising goal. In addition, we also received funds designated for a specific purpose (i.e. Friendship Fund) or service (i.e. Case Management or Adaptive Equipment Loan Closet). Below is a breakdown of the other forms of funding we received in total for the year, as well as the ways in which we used it.

6

Financial Report

Dane County Nutrition $26,285

Case Management $42,482

Townships

Senior Center Operating Costs

Albion --- Dunkirk $9,000 Dunn $15,204 Pleasant Springs $10,000 Rutland $14,314 Township Case Management

Albion --- Dunkirk $2,000

City of Stoughton

All remaining personnel, insurance and operating costs.

Fundraising Event at Vik’s Viking Brew Pub

7

Programs & Events

Programs & Events Total Uses

Total People

Skill Development 5,890 365

Fitness & Wellness 3,296 126

Social & Recreation 14,817 573

Meetings/Meals/Health Services 5,864 603

Unregistered guest sign-ins 4,377

TOTAL 34,244

* Please use your card!

When visiting, please sign-in with your card to provide statistics

that are unavailable with guest sign-ins. Ask staff for help.

Intergenerational Rock Painting Event

QiGong

Diverse Programming for a Diverse Population The Stoughton Area Senior Center promotes activities for growth, life-long learning, leadership, intergenerational interaction and socialization. Reaching all variables among the expansive age range of 55 -100+ years is no easy task, but it is our goal to try! We invite you to stop in, call or check out our newsletter, website or Facebook page.

Making Connections: In 2017…

Senior Center Visits: 985 registered participants and 4,377 guests* signed in to participate in an event over 34,244 times.

Publications & Online Visits: Each month, we printed 1,200 copies of our Yahara

Senior News newsletter for pick up at the Center, at many locations throughout town or to be mailed to your home for $9/year. It may also be viewed on our website or Facebook page.

Our website received an average of 3,183 monthly hits, & 1,851 unique hits.

Our Facebook page was liked a total of 290 times.

FRIENDSHIP FUND If you are in need of financial assistance to participate in activities at the Center,

there is a fund to help. To access or donate funds call Cindy at 873-8585.