Product Quality Mgmt. Systems(SIXSIGMA/LEAN/LEAD AUDITOR/DOCUMENTATION/QMS/IMS/MR/TS/TQM/CSR/SQE/TQM) 1

N.ARUMUGAM

Mobile No : 9710413640 E_Mail : n.arumugam@gmail.com Resident :Vandalore, Mannivakkam

SKILL SET

AREA OF EXPOSURE

MR

QMS

DCC

TQM

LEAN

SQA

SQD

IMS

ISO

SIX SIGMA

AWARENESS ON CSR

AUTOMOTIVE

ASES

QSB

5 STAR

VDA 6.3

QSB+

MSA

OTHERS

SAM

ASUS

HTC

LENOVA

CWET

NSR

COMPETENT IN

CONCEPT

FRTB

QSB

LSR

BCP

BIA

RA

LMS

PRACTICE

QCC

QIT

RAM

LENOVA

HIRA

4M

QFD

PARTICIPATED AUDITS

INTERNAL

IQA

SHE

QEHS

5S

IPQA

QMS

4M

EXTERNAL

SQ MARK

5STAR

PPM

ASES

QSB

MSES

MSAS

APPLIED TECHNIQUES

PROCESS

DIMEWOT

SIPOC

5W1H

VSM

TRAINING

ECRS

SYSTEM

EWQMS

KAIZEN

SIX SIGMA

CONTINGENCY

CHANGE

MGMT.

TRAINED STANDARAD

ISO 9001:2008 / 2015

ISO 14001:2004 / 2015

OHSAS 18001:2007 / 2015

ISO/TS 16949:2008 / 2016

CAREER SYNOPSIS (Product Quality Mgmt. Systems)

11+ years of Experience in Automotive, Foundry , Electronics (EMS)& Energy divisions

Professionally Expert in QEHS / CSR System Implementation & Integration Activity.

Certified Lead / Internal Auditor in Automotive & QEHS in New/Existing standards .

EDUCATION SUMMARY

BE-MECH from Tagore Engg.College (MADRAS UNIVERSITY) in 2004 by REGULAR

DME-MECH from VALLIAMMAI POLYTECHNIC (DOTE) in 2000 by REGULAR

S.S.L.C from PAK Higher Secondary School in 1997

WORK PROFESSIONAL SUMMARY

NAME OF ORGANISATION

DESIGNATION DEPT. PERIOD TOTAL YRS.

INDUSTRY TYPE

SSWL INDIA PVT LTD DEPUTY MANAGER

QMS,

DCC

SQD

SEP’16 TO

TILL DATE

AUTOMOTIVE

(DISC /

WHEELS)

PHA INDIA PVT LTD ASST. MANAGER

QMS

,DCC

SQD

OCT’14 TO

SEP’16

1.9 AUTOMOTIVE

(DOORS)

BYD ELECTRONICS

LTD SECTION CHIEF

QMS,

DCC

SQD

MAY’10 TO

AUG’14

4.4 EMS

(MOBILE)

ENNORE FOUNDRIES

LTD ENGINEER QMS

OCT ’04 TO

MAY’10

5.7 AUTO/

FOUNDRIES

PROFESSIONAL CERTIFICATION

CERTFIED COURSE NATURE

(INTERNAL/LEAD) CERTIFICATION

NO YEAR

CERTIFICATION BODY

IATF 16949:2016 INTERNAL AUDITOR 2017

ISO 9001:2015 LEAD AUDITOR 3517633201 2016 TUV NORD

ISO 14001:2015 INTERNAL AUDITOR SFS/2382 2016 SEED

SIX SIGMA / LEAN GB / PRACTIONSER 03/03/2014,

2014/02/017 2014 BFS

ISO 9001:2008,

14001:2004,

18001:2007

LEAD/ INTERNAL

AUDITOR

C157873,

C158716, C157845 2012 SAI GLOBAL/DNV

ISO / TS 16949:2009 INTERNAL AUDITOR NNCPL/40173 2011 NATHAN

MY IDENTITY

DOB 11 .12.81

NAME

OF

FATHER

T.P.Nandagopal MARTIAL

STATUS MARRIED

PASS

PORT

NO

H8715300

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge

DATE N.ARUMUGAM

Product Quality Mgmt. Systems(SIXSIGMA/LEAN/LEAD AUDITOR/DOCUMENTATION/QMS/IMS/MR/TS/TQM/CSR/SQE/TQM) 2

OTHER CONTROL (SIPOC)

SUMMARY OF EXPOSURES /SKILL SET

CUSTOMER SPECIFIC STANDARADS (MR/CSR/ QMS/IMS)

AUTOMOTIVE OEM CUSTOMER STANDARADS

Alliance Supplier Evaluation Standard(ASES) (RENAULT)

Quality Systems Basics (QSB)(GM)

5 STAR (HYUNDAI)

VDA 6.3 (VOLSWAGEN)

QSB+ (PSA-PIGEON)

MSAS(TATA)

NON AUTOMOTIVE OEM CUSTOMER STANDARADS

SAM AUDIT (SCHNEIDER)

Electronic (ASUS / HTC / LENOVA)

CWET(CENTRAL INSTITUTE OF WIND ENERGY)

STANDARADS (MR/DCC/ QMS/IMS)

INTERNATIONAL

ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007

ISO /TS 1694:2009

ISO 26000:2010, ISO51000, ISO19011

INTERNATIONAL

IATF 16949:2016

ISO 9001:2015

ISO 14001:2015

MEASURE SIPOC (INPROCESS/SUPPLIER/CUSTOMER)

SUPPLIER (INTERNAL/EXTERNAL)

Supplier Identification/Evaluation/Development/Audit

Supplier Performance Improvement (SCORE CARD)

Non conforming part handling (NC Part)

CUSTOMER (INTERNAL/EXTERNAL)

Customer Complaint Handling

Major Part Warranty analysis

Rejection /Rework analysis

PROCESS ANALYSIS (PQD/TQM/LMS/RMS)

AUDIT

4M (Men/Machine/Material/Methods)

SQ MARK/NON SQ MARK/Process /Product Audit

System Audit (Internal /External )

Line Side Review Audit (LSR)

Product Improvement Audit

5W1H Audit

Supplier / Customer /Internal / External(Certification) Audit

BEST PRACTISES & TRAINING

Quality Control Circle(QCC)

Quality Improvement Technique(QIT)

Total Quality Management (TQM)

Lean Manufacturing System(LMS)

Business Continuity Practices(BCP)

Business Impact Assessment(BIA)

Risk Management/Assessment(RAM)

QUALITY IMPROVEMENT (FACILITATOR) TECHNIQUES

Error proofing/Poke Yoke/Kaizen

LEAN (DIMEWOT * KSA)

Customer Property Management

Enterprise Wide Quality Management Systems(EWQMS)

CONCEPTS

Hazard Identification Risk Assessment(HIRA)

Management Review Meeting(MRM)

Quality Function Deployment(QFD)

Customer Relationship management(CRM)

QEHS CONTROL (DOCUMENTATION/INTEGERATOR/ AUDITOR)

ISO/TS / QMS / CUSTOMER

QualityManual/Procedures/WI/SOP/JES/SOS/Format

Hand Book/ FMEA/QFD/ FRTB/QALERT/Calibration

Certification /Customer Input commit.integeration

Line Integeration/Implementation/Audit/Monitor

EMS/OHSAS

ASPECT / IMPACT / HIRA / Monitoring Sheet

Emerg.Prepad./Legal &Other Requ./Committee

Interest.Parties./Govt.Inputs Monitorings

Emergency Mock Drill/ Handling / Trainings

CUSTOMER & SUPPLIER

Systamatic improvement in Shop Floor Area

ECRS Stablisation in internal/External Process

Awareness Training to Operator/Subordinates

Continual Improvement in Process / Product

INVOLVEMENT & IMPROVEMENT

Mutual Improvement focus on PQDCSM

PDCA followed in Implementations area

DMAIC approache in Integeration Area

CLIPSCFM maintained in Shop Floor Area

Product Quality Mgmt. Systems(SIXSIGMA/LEAN/LEAD AUDITOR/DOCUMENTATION/QMS/IMS/MR/TS/TQM/CSR/SQE/TQM) 3

QUALITY PLANNING (QMS/EMS/OHSAS/TS/QEHS/SQD/TQM/MR)

Handled Mgmt. Representative (MR) Activities by follow the MRM & IQA

Concentrate in Lean Manufacturing Systems.

To differentiate between VA, NVA and VE process, eliminate all the NVA from the process Minimize the VE activities.

Drive the CFT teams meet all Quality Requirements and down processes.

Conducting 4 M & CSR validation audit and System approval for production line

Co-ordinate to implement the QCC,QUALITY ALERT(LESSON LEARNT), FRTB

Process Linkages effectiveness and developing the efficiency through CIO via CSR

Panel Member of Risk Assessment and handling& Business Impact Assessment (BIA)& (BCP)

Fine tune & monitor the SIPOC (Supplier Input Process Output Customer) in all process

INTEGRATED MANAGEMENT SYSTEMS (IMS) & DOCUMENT CONTROL CENTER (DCC) Knowledge to Establish, implement,Update & maintain the Mgmt. System (ISO /TS 16949:2009; 14001; 18001:2008)

Initiating & interacting the DCS via EWQMS, Controlling the documents (650 No)( 3 plants)

Auto Special Documents like APQP, PPAP, 8Ds, 5 Why report & improve by the LMS

Co-ordinate to launch the OEM (GM, RENAULT, req.)Shop floor.

Monitor and attend the line stoppages, which may be due to quality issues, material issues, equipment failure issues

Coordinating with production and maintenance for Continuous Improvement Projects.

Monitor the Daily Process Rejections and Prepare monthly / Weekly Quality \Summary.;….

In charge of QMS & IMS Document Center. (Manual, procedures & documentations)& Master / Limit samples maintenance

SUPPLIER QUALITY ENGINEERING (SQE) Monitor Supplier DPM and ensure supplier DPM performance is within the goal.

Investigate quality issues, deep drill drive with supplier for root cause analysis and effective corrective action.

Conduct Periodical System Audit and Process Audit at Supplier end.

Review PPAP; ensure the part meeting specification and requirements

Align with engineering department during PFD, Control Plan, FMEA of NPI and Overlay.

Track on 1st lot product performance by coordinating with IQC, Manufacturing, testing and Process depts.

Approve and Sign off the New Product after successful completion of NPI validation.

NEW PRODUCT IMPROVEMENT (NPI) Identification & elimination of 7 type of waste in the shop (DIMEWOT*KSA)

Carryout Supplier Product development activities (NPD/ Process / Approval)

Process study and standardization

Take trial initiation for VSM (Value Stream Mapping) for product families

Process Improvements through ECRS concept (Eliminate, Combine, Re-arrange, and Simplification) Insp. for New

Projects.

WORK PROFESSIONAL SUMMARY

Product Quality Mgmt. Systems(SIXSIGMA/LEAN/LEAD AUDITOR/DOCUMENTATION/QMS/IMS/MR/TS/TQM/CSR/SQE/TQM) 4

SAFETY / HEALTH / ENVIRONMENTAL ( SHE/ EMS / OHSAS ) To take care of the safety and health related issues in the company.

To maintain the all fire protection systems./ select & ensure the appropriate PPE for each process.

Safety culture & training awareness should be providing to all employees.

To find the hazard in each process and taking corrective actions accordingly.

To oversee the setting up, operation and maintenance of all equipments that affect environment, health and safety

To maintain & Update the all EHS related documents &records./Prepare the Accident/Incident/Near miss report and Analysis.

SUPPLIER QUALITY DEVELOPMENT (SQD)

Quality System/Supplier Monitoring Activities ( Monthly quality level / Supplier monthly meeting)

Quality System /Supplier Complaint monitoring ( CAPA Monitoring / Effectiveness )

Quality System /Supplier process Development through Audits / Periodic Assessment (SQ /NON SQ MARK)

Evaluvating /Developing the 22 Nos Suppliers as per SQ Mark Requirement

PROCESS QUALITY IMPROVEMENT (PQD)

Prepare the KPI/CIO for Process Linkages effectiveness; Monitor efficiency through flow chart

Initiation taken to implement of Single Piece Flow system for line balancing implementation

Evaluated and approve supplier CAPA plans and follow make key as per system wise

Defining quality targets, allocating equipment and resources for achieving targets

OPERATION RISK MANAGEMENT (ORM)

Eliminate the Identified Risks in Process / System ( Unsafe Points / Critical to Quality –CTQ/ Voice Of Customer-VOC)

Combine the Poisitive cum feasible implementations ( CAPA Implementations / Vlidations )

Rearrange the Process cum system to achieve Customer Requirements(FMS / VSM )

Simplication of understanding the changed one to Operators (WI/SOS/JES/HAND BOOK/VISUAL MGMT./TRAINING)

TRAINING & DEVELOPEMENT

Content/module development / Training need analysis/ preparing training calendar/ classroom training

Calculate training effectiveness/team management, stakeholder management

Develop training manuals for all categories

-Evaluating training procedures for checking the effectiveness of training / process / outcomes

-Creating individual development plans for each employee if required & recommending necessary actions at possible areas

CUSTOMER QUALITY ASSURANCE

Handle customer complaints and ensure on-time closure of complaints with detailed 8D approach.

Review PFMEA and ensure all process controls taken for customer complaints are standardised.

Conduct periodical customer satisfaction survey and ensure customer KPI metrics performance under goal.

WORK PROFESSIONAL SUMMARY