2016_resume no phone numbers

Valerie L. Thompson31 Strawberry LaneCaseyville, IL 62232

Email: [email protected]

Objective: To utilize my organizational, laboratory operational experience/knowledge and Epic Beaker build certification to their fullest potential, and to supply a superior IT product to Epic laboratory customer.

General Experience: Over six years of supervisory experience, seventeen months of lab manager experience, two years of clinical trial experience, and over twenty years of laboratory and clinical healthcare experience. Four years of Clinical Beaker build experience and customer support.

Education:

Masters of Business Administration May 2012Fontbonne University, St. Louis MO

Bachelor of Arts in Biology August 1995Southwestern University, Georgetown TX

Certifications:

Medical Technologist, ASCP/AAB 1996 - currentEpic Beaker Clinical Lab 2012 – current

Employment History:

Beaker Product SpecialistSSM Health Integrated Technologies, St. Louis, MO March 2012 – present

Responsible for creating/building/importing Beaker items such as LRR, EAP, OVT, CER, OVM, OVA, LDF, MAC, HRX, LLB, SMT and LPP records for clinical laboratory build for 27 hospital Beaker labs. Built/maintained all interfaced/non-interfaced reference laboratory build, hospital department/facility preference lists and order sets/smart groups for all hospital beaker labs.

Built/Maintained all lab billing (charge EAP records for clinical/AP codes as well as any reflex billing on tests, including lab-to-lab billing), worked closely with HB/PB/HIM coding on a daily basis as well as provided items needed for charge codes for fee schedules and lab cost center assignment, responsible for performing revenue & neutrality testing as well as unit full volume testing of lab charges before each site implementation.

Key member in designing/building ambulatory workflows which include Epic Beaker, ambulatory beaker lab build, hospital Beaker lab/clinic workflows, hospital sendout and front office workflows. Maintained professional relationships with many Epic applications on projects that involve Beaker or lab billing. Built/maintained EpicCare Enter/Edit tests for hospital as well as ambulatory build. Assisted with Core lab build (chemistry, hematology, Urinalysis, Coagulation, Blood Bank, interfaced Point of Care, and manual tests).

Build support and Elbow Support for seven multi-site Epic Beaker implementations (some Phase I/II, some big bang) and two version upgrades for approximately 27 hospitals and hundreds of ambulatory clinics.


Email: [email protected] Laboratory Billing SpecialistCardinal Glennon Children’s Medical Center, St. Louis, MO August 2011 – March 2012

Responsible for standardizing billing services among three hospital laboratories, ensuring maximum efficiency of reimbursement.

Laboratory Team Leader March 2010 – August 2011St. Clare Health Center, Fenton MO

Maintained daily laboratory operations of Hematology, Urinalysis, Coagulation, Blood Bank, Chemistry, front end processing, and referral testing of a 150 bed acute care facility. Facilitated and led a 45 member laboratory team from 20% ED outliers to less than 3% outliers in past year, increased monthly AM TAT from 70% results complete at 0700 to 98% results complete at 0700. Actively participated in several inter-departmental committees as well as multi-entity teams which consisted of 6 different sister facilities to ensure standardization of procedures and laboratory communication. Coordinated all hiring, disciplinary, and scheduling for all dayshift staffing, including one supervisor and 4 senior/lead technical positions. Oversight of the safety program, new employee orientation program, and employee engagement/satisfaction on a daily basis.

Laboratory Support Services/Reference Laboratory Supervisor March 2010 – March 2007Cardinal Glennon Children’s Medical Center, St. Louis MO

Maintained daily laboratory operations of front end processing and referral testing of a 150 bed acute care facility. Supervised a 22 member team in basic inpatient and outpatient phlebotomy, customer service, registration, and processing; supervised a 6 member team in referral processes/procedures as well as being responsible for reviewing and all referral billing. Actively participated in inter-departmental committees. Led inter-departmental team of lab management and Billing/Revenue Integrity to address minimizing reimbursement issues with HLA testing, genetic testing, and Medicare patients.

Quality Assurance Supervisor/Clinical Studies Coordinator January 2010 – January 2008Core Lab for Clinical Studies – Washington Univ School of Med STL

Responsible for maintaining quality assurance program for clinical trial laboratory – included creating and implementing all policies/procedures and indicators for monitoring as well as implementing a document control system for the entire laboratory. Supervised 2 employees in shipping and receiving department, ensured all federal other governmental agency guidelines were met for each pharmaceutical trial, responsible for submitting all necessary IRB paperwork for each clinical trial, training of study sites on laboratory collection kits and shipment of kits to the Core lab, and conducting oral presentation regarding lab services for study.

Medical Technologist September 2001 – December 2007Barnes Jewish Hospital – Chemistry/Toxicology lab

Performed basic chemistry analysis, special chemistry and drug confirmation.

Medical Technologist August 1998 – August 2001Metroplex Hospital , Killeen, TX


Email: [email protected] basic chemistry, hematology, blood bank, immunology/serology, coagulation, and urinalysis testing for a 150 bed hospital. Also assisted in administrative duties for supervisors, including maintaining SOPs and quick reference material for all areas of the lab.

Lead Medical Technologist September 2000 – August 2001Sterling Medical – US Army Bennett Health Clinic, Killeen, TX

Responsible for supervising 6 individuals for a small STAT clinic laboratory. Performed phlebotomy, shipping/sendout of specimens, basic hematology testing (CBC, differentials, UA and microscopics, Wet/KOH preps), basic serological testing (strep, mono, flu, HCG). Maintained and overseen training/competency for individuals supervised as well as 5 large battalions with medical technologists assigned.

Medical Technologist/Assistant Supervisor August 1996 – August 1998US Army Health Clinic, Baumholder, Germany volunteered FT from Sept 1995 – July 1996

Supervised 6 individuals for a moderate-complexity clinic laboratory. Maintained and reviewed daily/weekly/monthly quality control, SOPs, and training records. Performed phlebotomy, shipping/sendout of specimens, hematology testing (CBC, differentials, manual retics, sed rates), urinalysis and microscopic testing, basic chemistry panels on Vitro 250, gram stains, daily reading of microbiology plates (sent out for IDs for GC, Urines, and Throat specimens), and basic serological testing (wet/KOH preps, HCG, mono, RPRs).

References upon request.

2016_resume no phone numbers

Documents

Transcript of 2016_resume no phone numbers