2016/2017€¦ · Programme 3: Detective Service ... and the reflection thereof on the...

2016/2017

Performance Information

Management Framework

South African Police Service

Page | 1

Contents

Introduction………………………………….…..…………………………………………………………………………… 2

FINANCIAL PROGRAMMES

Programme 1: Administration…………………………………………………………………………………………….3

Programme 2: Visible Policing…………………………………………………………………………………………..36

Sub-programme: Crime Prevention ................................................................................... …………………………37

Sub-programme: Border Security .......................................................................................................................... 71

Sub-programme: Specialised Interventions ........................................................................................................... 74

Programme 3: Detective Service………………………………………………………………………………………..78

Sub-programme: General Investigation ................................................................................................................. 80

Sub-programme: Specialised Investigations ............................................................................................. ……..113

Sub-programme: Criminal Record Centre. ...................................................................................................... …127

Sub-programme: Forensic Science Laboratory .................................................................................................. .129

Programme 4: Crime Intelligence……………………………………………………………………………….…….138

Sub-programme: Crime Intelligence Operations ................................................................................................. 139

Sub-programme: Intelligence and Information Management ............................................................................... 145

Programme 5: Protection and Security Services…………………….…………………………………………….148

Sub-programme: VIP Protection .......................................................................................................................... 149

Sub-programme: Static and Mobile Security ...................................................................................................... 152

Sub-programme: Government Security Regulator ……………………………………………………………………155

Annexure A…………………………………………………………………………………………………………………158

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Introduction

The Framework for Strategic Plans and Annual Performance Plans issued by the National Treasury in August 2010

outlines key concepts that should be considered by departments when developing Strategic Plans and Annual

Performance Plans and serves as a guide on how these plans should be developed. In terms of the Framework, Technical

Indicator Descriptions must be developed by Departments for each performance indicator described in the Annual

Performance Plan to describe the purpose of each indicator, the collection, calculation and interpretation of data

applicable to the said performance indicator.

Technical Indicator Descriptions contained in the document were developed by the National Divisions and Components

within the South African Police Service in consultation with the Component: Strategic Management

Further information relating to the Technical Indicator Descriptions are provided for in the relevant official directives.

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Programme 1: Administration

Purpose: Provide strategic leadership, management and support services to the South African Police Service; and provide

for the functions of the Civilian Secretariat for Police.

Strategic objective: To regulate the overall management of the department and provide centralised support services.

Performance indicators

Percentage of filled posts in terms of the approved establishment

Percentage of received service terminations submitted to Government Pensions Administration Agency (GPAA)

Average time taken to fill vacant funded posts

Percentage of people with disabilities employed in relation to the total workforce

Percentage of disciplinary cases finalised

Percentage of independent Police Investigative Directorate (IPID) recommendations initiated

Percentage of independent Police Investigative Directorate (IPID) related disciplinary cases finalised

Average acceptable rate of unscheduled absence (sick and incapacity leave)

Percentage of operational employees debriefed subsequent to attending a crime scene and operations in

relation to requests received and incidents reported

Percentage of learners declared competent upon completion of their training in terms of the Training

Provisioning Plan (TPP)

Number of internships undertaken

Ratio of personnel to vehicles

Percentage of firearms and bullet-resistant vests distributed in relation to the demand

Percentage of official SAPS firearms dot peen marked

Percentage of planned police facility projects completed as per the SAPS Infrastructure Development Plan in

respect of: Capital works, Leases and Planned maintenance

Percentage of identified Information Communication Technology (ICT) Infrastructure sites modernised,

implemented and maintained

Percentage of prioritised Information Systems (IS)/Solutions developed, implemented and maintained within SAPS

Percentage of IS/ICT Governance approved, implemented and improved within SAPS

Percentage apportioned operational budget allocations in terms of baseline amounts to cost centres.

Percentage of legitimate invoices paid within 30 days

Percentage of planned inspections completed

The finalisation rate of complaints against the service in terms of Standing Order (General) 101

Percentage of audits completed in terms of the approved Internal Audit Plan

Percentage of planned management interventions completed

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Technical Indicator Description

Indicator title Percentage of filled posts in terms of the approved establishment

Short definition

The indicator relates to the relation between the actual work-force of SAPS compared to the

establishment target as indicated in the Estimates of National Expenditure (ENE): Vote 25, issued

by National Treasury. Division: Financial & Administration Services issues an Enlistment Plan

every financial year, compiled according to the budget available and in accordance with the set

targets and priorities as indicated in the ENE, in order to ensure that SAPS will be able to achieve

the targets by the end of the financial year.

Purpose/importance

It is imperative that SAPS manage its Human Resources to ensure the effective, economic and

equitable distribution and utilisation of all its human resources to ultimately be able to deliver

on the core objectives of SAPS, and to manage the establishment within the framework as

indicated in the ENE to ensure alignment with the budget provided and achievement of set

targets in this regard.

New indicator A continuation from previous financial year

Type of indicator Input

Source (document

for audit purpose)

Enlistments, appointments, promotions, transfers, service terminations, leave administration, etc.

are captured on the PERSAL/PERSAP systems in accordance with relevant instructions and

prescribed procedures, influencing the data displayed and to be used for this

indicator. Appointment documentation.

System used for

performance

information

The workforce information is obtained from the PERSAL/PERSAP (in year reporting)/Vulindlela

systems (end year reporting).

Supporting

evidence for

quarterly/annual

reporting

PERSAP/Vulindlela system generated report

Calculation type Cumulative

Method of

calculation

(formula)

The actual work-force total personnel of SAPS as at the end of financial year divided by the

establishment target for the specific financial year (as indicated in the Estimates of National

Expenditure: Vote 25), multiply by 100 express as a percentage

Data limitations

There will always be a time delay between actual personnel movements (appointments, transfers,

promotions, service terminations, etc.) and the reflection thereof on the PERSAL/PERSAP system.

Reporting is dependent on the updating of the PERSAL/PERSAP system.

Reporting cycle Annually

Desired

performance Maintain a minimum workforce of 98% in terms of the approved establishment (198 062)

Reporting

responsibility Division: Personnel Management

Implementation

responsibility Provinces and divisional offices

Official directives,

guidelines and Public Finance Management Act (PFMA), 1999 (Act No 1 of 1999 as amended) and SAPS

Page | 5

instructions Employment Regulations, 2008 and HR consolidation requirements in terms of the Public Service

Regulations, 2001 (Chapter 1, Part III, Section J)

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Indicator title Percentage of received service terminations submitted to Government Pensions

Administration Agency (GPAA)

Short definition Submission of former-employees’/deceased employees’ exit documents to GPAA within 60

calendar days from the date after employees exit the service.

Purpose/importance To coordinate the submission of complete exit documents to GPAA

New indicator Revised Performance Indicator

Type of indicator Activity

Source (document for

audit purpose)

Service termination exit documents per category; PERSAP and PERSAL; Manual System (Excel

spreadsheet) report; System Generated Excel Spreadsheet and Electronic Submission (E-

Channel) of Z102 to GPAA.

System used for

performance

information

PERSAP, PERSAL and E-Channel

Supporting evidence

for quarterly/annual

reporting

Manual System (Excel spreadsheet) report.


Method of calculation

(formula)

Total number of service terminations forwarded within 60 calendar days divided by total

number of service terminations forwarded to GPAA multiply by 100, expressed as a

percentage.

Data limitations

Disputed cases where dismissed employees refuse to sign exit forms. Beneficiaries delaying

the completion and or the submission of exit forms due to family disputes. Incomplete

documents received.

Reporting cycle Quarterly and annually

Desired performance 60% finalised service terminations submitted to GPAA within 60 calendar days from date

after employee’s exit from the service

Reporting


Implementation

responsibility Component Head: ERLCM and Section Head: Service Absence and Terminations.


guidelines and

instructions

SAPS Act, 1995 (Act No 68 of 1995) (Sections 35,36,37 & 45) and Public Service Act, 1994 (Act

No 103 of 1994) (Section 16)

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Indicator title Average time taken to fill vacant funded posts

Short definition

The post must exist on the fixed establishment and must be permanent vacant due to an

actual incumbent exiting the Service/was promoted or appointed in another post at a higher

level or a newly created post on the establishment. Notwithstanding the existence of the

vacancy such vacant post should only be considered funded upon receipt of confirmation

from Financial Management.

Purpose/importance To ensure that the Department have sufficient human resources for an effective service

delivery




audit purpose)

Application from the Business Unit, confirmation from OD (post exist/equated), financial

authority, approval letter

System used for

performance

information

Manual system

Supporting evidence


reporting

Excel spreadsheet



(Formula)

Number of critical posts filled within 6 months divided by number of posts approved multiply

by 100 expressed as a percentage. Calculations start from the date of approval.

Data limitations

Verification of qualifications, candidates not accepting posts, verification of criminal records,

notice period to be given by applicants to current employers, availability of top management

in selection committees.


Desired performance 90% of vacant funded posts to be filled within 6 months after becoming vacant

Reporting


Implementation

responsibility Head HRPA and Section Heads: Recruitment and Staffing and Senior Management Services


guidelines and

instructions

National Instruction 2 of 2005: Advertisement of posts; National Instruction 6/2005: Selection

and Appointment (Levels 1-12); National Instruction 4 of 2010: Appointments to posts (Salary

levels 13 to 15); National Instruction 2 of 2005: Assessment Centres; Head Office’s letter 5/3/1

dated 26 January 2015 and Promotion National instruction3/2015 & SSSBC Agreement

2/2011

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Indicator title Percentage of people with disability employed in relation to the total workforce

(Total workforce excludes members deployed operationally)

Short definition

The number of people with a long-term mental or physical impairment which substantially

limits their prospects of entry into, or advancement in employment, as a percentage of the

total workforce (excluding members deployed operationally) of the SAPS.

Purpose/importance

This indicator shows the percentage of people with disabilities who are employed in the

SAPS. The indicator is important as Cabinet has decided in 2012 that the Public Sector must

set a target of 2% of the total workforce to be disabled. To ensure the promotion of equal

opportunities in employment.

New indicator New Indicator, however, it was in the Division: Human Resource Management’s 2015/2016

APP.

Type of indicator Output


audit purpose)

PERSAP 5.3.53 / Vulindlela System

Business Unit Section 21 Reports and National Section 21 report

System used for

performance

information

PERSAP 5.3.53 (Quarterly reporting) /Vulindlela System (Annual reporting)

Supporting evidence


reporting

PERSAP 5.3.53 (Quarterly reporting)/Vulindlela System (Annual reporting)

Consolidated Spreadsheet

Calculation type Non-cumulative

Method of calculation People with disabilities divided by (total work-force - operational deployed personnel) x 100.

Data limitations

PERSAP is updated on a regular basis and some records are backdated. It implies that data

retrieved for a specific period may differ if it was retrieved on different dates. The disclosure

of a disability is a voluntary process and therefore personnel with a disability tend not to

disclose. This impacts the correctness of the data retrieved from PERSAP vis-à-vis the actual

personnel with a disability.

Reporting cycle Quarterly, bi-annually and annually

Desired performance 2% of members with disability in relation to the total workforce (excluding operationally

deployed personnel)

Reporting

responsibility Division: Human Resource Utilisation

Implementation

responsibility All Business Units are responsible


guidelines and

instructions

Employment Equity Act, 1998 (Act No 55 of 1998); MPAT; Job Access Strategic Framework on

the recruitment , employment and retention of persons with disabilities in the Public Service;

White Paper on Affirmative Action in the Public Service, 1998 5) Code of Good Practice on

Employment Equity; White Paper on Integrated National Disability Strategy, 2001; Technical

Assistance Guideline on the Employment of People with Disabilities, 2003; Code of Good

Practice : Employment of People with Disabilities, 2002 and Strategic Framework for Gender

Equality within the Public Service, 2007; and White Paper on the Transformation of the Public

Service, 1995

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Indicator title Percentage of disciplinary cases finalised

Short definition Finalisation of disciplinary cases in line with the SAPS Disciplinary Regulation from date

placed on roll until sanction is pronounced.

Purpose/importance To ensure that disciplinary cases against members are finalised speedily and within the

required time frame.




audit purpose) Files at provinces and divisions

System used for

performance information Manual register

Supporting evidence for

quarterly/ annual

reporting

Excel spreadsheet



(formula)

Total number of cases on hand – total cases pending within = total A. Total number of

cases finalised within 60 calendar days divided by the total multiply by 100 expressed as a

percentage.

Data limitations -


Desired performance 90% cases finalised within 60 calendar days

Reporting responsibility Division: Personnel Management

Implementation

responsibility Component head: ERLCM and Section Head: Employee Relations


guidelines and

instructions

Disciplinary Regulations, 2006

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Indicator title Percentage of Independent Police Investigative Directorate (IPID)

recommendations initiated

Short definition

Recommendations of the Independent Police Investigative Directorate (IPID) refer to

disciplinary recommendations made to the SAPS by the IPID in respect of alleged criminal

offences by members of the SAPS which have been investigated by the Directorate. Initiation

means that the SAPS initiated disciplinary proceedings.

Purpose/importance To ensure that SAPS implements disciplinary proceedings referred to SAPS and that IPID is

informed accordingly.




audit purpose)

Actual recommendations received from IPID in terms of Sections 28 and 30 of the IPID Act,

2011 (Act No 1 of 2011).

System used for

performance

information

Manual System – IPID excel spreadsheet (monthly template).


quarterly/annual

reporting

Excel spreadsheet. Information generated from monthly reports by provinces and divisions

is recorded on an excel spreadsheet.



(formula)

The total number of IPID cases initiated within 30 days of receipt divided by

recommendations received multiply by 100, expressed as a percentage

Data limitations The list of recommendations received from IPID Head Office and SAPS Head Office is not

always the same.


Desired performance 100% of IPID cases initiated within 30 working days

Indicator responsibility Division: Personnel Management

Implementation

responsibility Component Head: ERLCM and Section Head: Employee Relations


guidelines and

instructions

IPID Act, 2011 (Act No 1 of 2011); Protocol Arrangement reference 4/14/1 date 2013-11-06,

2014-02-03 and 2015-01-22 and Circular reference 4/14/1 date 2015-03-02

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Indicator title Percentage of Independent Police Investigative Directorate (IPID) related disciplinary

cases finalised

Short definition

Disciplinary cases linked to Independent Police Investigation (IPID) recommendations in

respect of alleged criminal offences by members of SAPS to be finalised within 60 calendar

days. To finalise means from the date the case is placed on roll until a sanction is

pronounced.

Purpose/importance To ensure that SAPS implements disciplinary proceedings referred to SAPS and that IPID is

informed accordingly.

New indicator New Performance Indicator



audit purpose)

Actual recommendations received from IPID in terms of Sections 28 and 30 of the IPID Act,

2011 (Act No 1 of 2011)

System used for

performance

information

Manual System – IPID excel spreadsheet (monthly template).

Supporting evidence


reporting

Excel spreadsheet. Information generated from monthly reports by provinces and divisions is

recorded on an excel spreadsheet.



(formula)

Total number of IPID related cases on hand minus total cases pending within = Total (A).

Total number of cases finalised within 60 calendar days divided by the total A supra, multiply

by 100 expressed as a percentage.

Data limitations The list of recommendations received from IPID Head Office and SAPS Head Office is not

always the same.


Desired performance 90% of cases to be finalised within 60 calendar days

Indicator responsibility Division: Personnel Management

Implementation

responsibility Component Head: ERLCM and Section Head: Employee Relations


guidelines and

instructions

IPID Act, 2011 (Act No 1 of 2011); Protocol Arrangement reference 4/14/1 date 2013-11-06,

2014-02-03 and 2015-01-22 and Circular reference 4/14/1 date 2015-03-02

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Indicator title Average acceptable rate of unscheduled absence (sick and incapacity leave)

Short definition This indicator measures the percentage of days that members within the Service were absent

due to sick leave and temporary incapacity leave during a specific period.

Purpose/importance

The measurement of unscheduled absence (sick and incapacity leave) is a method to

determine the availability of the work force and to minimise the negative impact thereof on

service delivery.




audit purpose) PERSAP report and SAPS Efficiency report

System used for

performance

information

SAPS Efficiency Index/PERSAP

Supporting evidence


reporting

PERSAP reports, SAPS Efficiency Index report



(formula) System generated report

Data limitations There will always be a time delay between the actual capturing of absence and the time when

the report is drawn from PERSAP

Reporting cycle Quarterly and annually (Measured in terms of a calendar year)

Desired performance A maximum of 4,25%

Reporting


Implementation

responsibility

Component Head: Employee Relations and Life Cycle Management Section Head: Service

Absence and Terminations


guidelines and

instructions

National Instruction 2/2004; Policy on incapacity leave and ill health retirement (PILIR);

Resolution 7/2000; Resolution 5/2001; and Head Office letter 4/9/1 dated 2006/06/06,

Determination and directive on leave in the Public Service

Page | 13

Indicator title Percentage operational employees debriefed subsequent to attending a crime

scene and operations in relation to requests received and incidents reported

Short definition

Debriefing of employees is the ventilation of the emotional impact of traumatic and

stressful incidents on employees of the organisation. Debriefing entails individual and

group EHW interventions offered after a traumatic incident or event at high risk units.

Purpose/importance

Members should still be able to carry on with their day-to-day activities event after having

been exposed to a traumatic event. It is a method of regaining control after a traumatic

incident. It is the responsibility of the employer to address injuries sustained in the line of

duty including psychological assistance. It is compulsory for the commander to report a

traumatic incident however the employee can decline the debriefing services offered

subsequent to the incident based on informed decision. A written report from the

employee who declines to be debriefed is needed. It is mandatory for employees within

the high risk units to attend two (2) debriefing sessions per year as an individual or group

participant.




audit purpose)

EHW Field Work Reporting Format (Excel Spreadsheet)

o Trauma Registers (Form 2)

o Debriefing Statistics Form (Form 3) incorporated into the EHW Field Work

Reporting Format (Excel Spreadsheet)

System used for

performance information Trauma Register and monthly reports


quarterly/annual

reporting

EHW Field Work Reporting Format (Excel Spreadsheet)



(formula)

Number of requests/incidents attended (A) divided by number of requests/incidents

received for debriefing (B) multiply by 100 is equal to percentage.

A/B × 100 = %

Number of employees’ debriefed (A) divided by number of employees per request for

debriefing (B) multiply by 100 is equal to percentage.

A/B x 100 = %

Data limitations

Non-capturing of traumatic incidents on Case Register by provinces/police stations.

Non-reporting of traumatic incidents on the reporting format.

Non-compliance with internal administration processes before and after debriefing.

Refusal by member to be debriefed


Desired performance Debrief 100% employees as requested

Reporting responsibility Division: Personnel Management

Implementation

responsibility

Component Head: EHW, as per National Instruction 18/1998 v0.03.

Page | 14


guidelines and

instructions

National Instruction 18/1998 v0.03

Page | 15

Indicator title Percentage of learners declared competent upon completion of their training in

terms of the Training Provisioning Plan (TPP)

Short definition

This indicator relates to the total number of personnel who are found to be or declared to

be competent upon completion of a specific learning programme or course according to

the Skills Development Act, 1998 (Act No 97 of 1998)

Purpose/importance

The indicator’s importance is to be seen in the fact that the workforce of the South African

Police Service must be competent in order to perform the duties that are required of it.

The measurement of competency of learners according to various set criteria is a method

by which competency of learners can be demonstrated

New indicator Continuation from previous financial years



audit purpose)

Course files are kept and maintained at the Academy responsible for the provisioning of

the training

System used for

performance information Training Administration System [TAS] #8.20.67


quarterly/annual

reporting

A report is generated from the TAS which is then processed into a user-friendly spread

sheet.



(formula)

The Training Administration System shows the total number of learners who have been

declared competent and those who have been declared as not-yet competent. The

information is then manually transferred from TAS to a spread-sheet which calculates the

competency rates of all learners whose particulars have been captured on the TAS by

calculating the number of learners achieving competency over the number of learners that

attended the programme.

Data limitations -


Desired performance 96.5% of learners declared competent

Reporting responsibility Division: Human Resource Development

Implementation

responsibility Division: Human Resource Development


guidelines and

instructions

Public Finance Management Act, 1999 (Act No 1 of 1999) as amended]; Skills

Development Act, 1998 (Act No 97 of 1998), National Skills Development Strategy III

Page | 16

Indicator title Number of internships undertaken

Short definition This indicator relates to the total number of personnel who is taken in as interns within the

SAPS according to the Skills Development Act.

Purpose/importance

The presence of internships is indicative of the organisation’s commitment to the

development of not only its personnel but also, to a limited extent, the unemployed people

of South Africa. The King III Report on Corporate Governance clearly recommends the

establishment of such workplace skills programmes. As a token of its social responsibility, the

SAPS aim to increase the number of internship it offers per year by 10%.




audit purpose)

The contracts are kept at Personnel Management [Head Office] and information from the

documents is loaded onto PERSAL as well as a spread sheet/ database kept at Division HRD

for record purposes

System used for

performance

information

Microsoft Excel Database (spreadsheet) and PERSAL

Supporting evidence


reporting

Files are kept by the Component: ETD Standards



(formula) Number of interns placed from 1 April 2016 to 31 March 2017

Data limitations -


Desired performance Increase by 10% to 851

Reporting


Implementation



guidelines and

instructions

Public Finance Management Act 1999 (Act No 1 of 1999) as amended; Skills Development

Act, 1998 (Act No 97 of 1998) as amended, NSDS III, King III Report on Corporate Governance

Page | 17

Indicator title Ratio of personnel to vehicles

Short definition The indicator provides a measurement for the average number of personnel who utilise an

active police motor vehicle.

Purpose/importance

To provide SAPS Management with a ratio of personnel to motor vehicles in the SAPS. This

is important in determining the need and deciding on the allocation of motor vehicles for

policing.




audit purpose) Provisioning Administration System (PAS), LOGWEB report DR0052B, PERSAP Report (5.3.53)

System used for

performance

information

The Provisioning Administration System (PAS) for the actual number of active motor vehicles.

The PERSAP for the actual number of personnel on strength is utilised for the quarterly

feedback. The personnel figures contained in the Vulindlela tables provided by SAPS

Personnel Services are utilised to determine the ratios for the SAPS Annual Report.

Supporting evidence


reporting

(Provisioning Administration System (LOGWEB report DR0052B), PERSAP Report (5.3.53),

Vulindlela (HR Oversight Report) – Annual reporting



(formula)

The actual number of personnel at the end of a quarter/financial year, divided by the actual

number of active motor vehicles at the end of a quarter/financial year, expressed as a ratio.

Data limitations

Only active motor vehicles are counted. It excludes all other types of transport for example,

aero planes, trailers and boats. (SMS vehicles are not used to determine the ratio, only SAPS

owned vehicles)


Desired performance Maintain a ratio of 4.51:1 personnel to vehicles

Reporting

responsibility Division: Supply Chain Management

Implementation

responsibility Component: Vehicle Fleet and Personnel


guidelines and

instructions

Annual Performance Plan 2016/17

Page | 18

Indicator title Percentage of firearms and bullet-resistant vests distributed in relation to the

demand

Short definition SAPS Firearms and Bullet Resistant Vests is asset that needs to be distributed to all end users

within the SAPS.

Purpose/importance The purpose is to ensure that firearms and bullet resistant vests be distributed to all end

users in the SAPS

New indicator A continuation from previous financial years

Type of indicator Outputs


audit purpose) PAS Reports R0375

System used for

performance

information

Provisioning Administration System (PAS)

Supporting evidence


reporting

PAS Report R0375 / RI0003D4

Calculation type Non-Cumulative


(formula)

Percentage of firearms and bullet resistant vests distributed in relation to the demand. (Total

distributed x 100 divided by the total on demand. E.g.: 150 distributed x 100 divided by 150

on demand = 100%)

Data limitations The firearm equipment and the BRV tiles, Inners and Outers are included in the PAS Reports

but are not calculated on the total number of active firearms and BRV’s in the SAPS.


Desired performance 100% firearms and bullet-resistant vests distributed in relation to demand

Reporting


Implementation

responsibility All organisational levels


guidelines and

instructions

Standing Orders (Stores) 2, 3, 12, 48; 19/1/1 dated 2013-03-04: Submission of Annual needs

for Procurement purposes: Supply Chain Management; 19/1/1 dated 2014-04-29:

Government Property: Control over: Issuing of stock by Provisioning Stores and Receipt of

stock by Accounting Functionaries.

Page | 19

Indicator title Percentage of official SAPS firearms dot peen marked

Short definition

SAPS firearms is a priority asset that needs to be managed in terms of the Firearms Control

Act, 2000 (Act No 60 of 2000). The marking of firearms is for the purposes of unique

identification and tracking in the event of any loss of the asset.

Purpose/importance

The purpose is to ensure that firearms are uniquely codified as being an asset of the SAPS.

This will enable the tracing of ownership in the event of firearms recovered and where their

serial numbers have been removed.




audit purpose)

The PAS is updated from the Firearm Permit System that issues a barcode and after marking

relays the status to the PAS. No forms are completed when the serial number of the firearm

is registered and/or Dot-Peen marked on the FPS system. The PAS system is automatically

updated with the barcode and dot-peen marking (interface between systems)

System used for

performance

information

The total number of active firearms and the total number of active firearms marked is

obtained from the PAS (LOGWEB) – (SAPS Management Report).

All Supply Chain Management Reports are being exported or from the PAS system to the

LOGWEB system - (SAPS Management Report).

Business Intelligence System

Supporting evidence


reporting

All Supply Chain Management Reports are being exported or from the PAS system to the

LOGWEB system - (SAPS Management Report).



(formula)

The actual number of active firearms marked divided by the total number of active firearms

in stock on the PAS, expressed as a percentage.

Data limitations

Firearms that are classified as heritage firearms, as well as firearms in the SAPS 13,

Deactivated Training Firearms, Implements of War/ Weapons of War that cannot be Dot Peen

Marked, are excluded from marking and are not included in the total number of active

firearms.


Desired performance 100%1

Reporting


Implementation

responsibility Firearm Permit System (FPS) and Division: Technology Management Service


guidelines and

instructions

Firearm Control Act, 2000 (Act No 60 of 2000)

1 The total number of firearms outstanding changes from day-to-day by way of losses, boarding and receipts.

Page | 20

Indicator title

Percentage of budgeted planned police facility projects completed as per the

SAPS Infrastructure development Plan in respect of: (Capital works, leases and

planned maintenance)

Short definition

SAPS Infrastructure is planned for specific phases to be completed in a financial year.

Infrastructure Development Plan “Building programme” of which then cascades to that of

the Annual Performance Plan (APP) for the said Reporting Cycle.

Purpose/importance

It shows the status of completion of a project. It provides the status of the project, an early

warning system in terms of progress and/or expenditure for management to decide on the

project management principles of time, cost, utilities and quality of the project against the

original and approved scope.

New indicator A continuation from previous financial year.



audit purpose)

Approved Project Execution Plan (PEP) for each project on the approved SAPS Infrastructure

Plan.

System used for

performance

information

DPW Projects (non-devolved): Works Control System (WCS) and Leases: Property

Management Information System (PMIS)


quarterly/annual

reporting

Manual Spreadsheet



(formula)

Actual work completed against the work planned to be completed in a financial year. The

completion status of each planned phase is obtained as per the work completed against and

approved Project Execution Plan (PEP) at any given time.

Data limitations

The execution of construction projects occurs in a naturally occurring dynamic environment

with various external dependencies for example, weather, performance of contractor,

workforce availability, etc.

Reporting cycle Quarterly and Annually

Desired performance 80%.

Reporting responsibility Division Supply Chain Management

Implementation

responsibility Head: Facility Management


guidelines and

instructions

Joint Building Contract Committee (JBCC) and Public Financial Management Act, 1999 (Act

No 1 of 1999)

Page | 21

Indicator title Percentage of identified Information Communication Technology (ICT)

Infrastructure sites modernised, implemented and maintained

Short definition

The ICT Infrastructure plans focuses on modernisation, implementation and maintenance of

the following:

The National Network;

Radio Communication Services;

Expand Closed Circuit Television (CCTV) infrastructure capacity;

Establish and Modernise Audio Visual (e.g. voice, video) etc.;

Establishment of the Network Operations Centre;

Restructure and expand Hosting Services; and

Expand and maintain End User Equipment.

Purpose/importance To ensure a stable, reliable and secured operating environment for ICT services.




audit purpose) Approved business cases and project schedules approved by the Component Head.

System used for

performance

information

A Microsoft project schedule completed by the System Managers/TMS Provincial Heads for

progress made during a specific quarter on all identified Information and Communication

initiatives. Systems utilised to create reports are POLFIN, PAS and Action Request System

(SITA).

Supporting evidence


reporting

MS Project schedules are submitted



Planned milestones achieved against the planned project milestones to be achieved per

quarter. MS Project is utilised to calculate the relative weight of each milestone out of a

100%. The achievement status of each planned milestone is obtained as per the project

deliverables completed against an approved project plan at any given time.

Data limitations The perceived percentage completion of milestones by System Managers.


Desired performance 95%

Reporting

responsibility Division: Technology Management Services

Implementation



guidelines and

instructions

ECA Act, 1989 (Act No 73 of 1989), ICASA Act, 2000 (Act No 13 of 2000), Broadband policy

2013, Spectrum policy, PFMA, 1999 (Act No 1 of 1999) as amended by Act 29 of 1999,

Treasury Regulations 2005, Public Service Act, 1994 (Act No 103 of 1994), Public Service

Regulations 2001, Minimum Information Security Standards (MISS), Minimum

Interoperability standards, SITA Act, 1998 (Act No 88 of 1998) as amended by Act No 38 of

Page | 22

2002 and all Governance structures existing within SAPS.

Page | 23

Indicator title Percentage of prioritised Information Systems (IS)/Solutions developed,

implemented and maintained within SAPS

Short definition

The Information System/Solution plan focusses on:

Maintaining and managing data and information resources in order to ensure reliable

and up to date strategic information is available for strategic management and

operations.

Planning and executing the integration of all business systems and applications in

order to improve and increase the efficient use of systems.

Purpose/importance To provide, integrate and sustain IS/Solutions to support business processes and objectives.




audit purpose)

IJS approved project summary plans by the National Commissioner; IJS Board and National

Treasury; CJS approved project summary plans by the National Commissioner and National

Treasury and TMS operational projects approved business cases and project schedules

approved by the Component Head.

System used for

performance

information

A Microsoft Project schedule completed by the System Managers/TMS Provincial Heads for

progress made during a specific quarter on all identified Information and Communication

initiatives. Systems utilised to create reports are POLFIN, PAS and Action Request System

(SITA).

Supporting evidence


reporting

MS Project schedules are submitted.







Data limitations The perceived percentage completion of milestones by System Managers.



Reporting


Implementation



guidelines and

instructions

ECA Act, 1989 (Act No 73 of 1989), DNA Act, 2013 (Act No 37 of 2013), Goods and Services

Act, 1982, Firearm Control Act, 2000 (Act No 60 of 2000), SAPS Act, 1995 (Act No 65 of 1995),

ICASA Act, 2000 (Act No 13 of 2000), Broadband policy 2013, Spectrum policy , PFMA, 1999

(Act No 1 of 1999) as amended by Act 29 of 1999, Treasury Regulations 2005, Public Service

Act, 1994 (Act No 103 of 1994), Public Service Regulations 2001, Minimum Information

Page | 24

Security Standards (MISS), Minimum Interoperability standards, SITA Act, 1998 (Act No 88 of

1998) as amended by Act No 38 of 2002 and all Governance structures existing within SAPS.

Page | 25

Indicator title Percentage of IS/ICT Governance approved, implemented and improved within the

SAPS

Short definition

The implementation and improvement of IS/ICT Governance supports the SAPS strategic

objectives by ensuring:

The effective and efficient management of IS/ICT; and

The use of technology as an enabler in support of policing capabilities.

The IS/ICT Governance Plan will provide an understanding of the current state of IT

Governance within SAPS; determine improvements and compliance to DPSA Corporate

Governance of Information and Communication Technology Policy Framework (CGICTPF)

implementation.

Purpose/importance To guide and support the approach to the development, implementation, monitoring,

evaluation, and improvement of IS/ICT Governance.




audit purpose)

Planned key requirements to develop and implement IS/ICT Governance for SAPS in line

with the Public Sector IT Governance Framework

System used for

performance

information

A Microsoft Project schedule completed for progress made during a specific quarter on all

identified IS/ICT Governance initiatives.


quarterly/annual

reporting

MS Project schedules are submitted


Method of Calculation





Data limitations Corporate Governance of ICT Committees to provide effect to legislative requirement and

improve IS/ICT Governance.



Reporting responsibility Division: Technology Management Services

Implementation



guidelines and

instructions

Public Service Act, 1994 (Act No 103 of 1994), Public Service Regulations 2001, Electronic

Communications and Transactions Act, 2002 (Act No 25 of 2002), Minimum Information

Security Standards (MISS), Minimum Interoperability standards, SITA Act, 1998 (Act No 88 of

1998) as amended by Act No 38 of 2002, Public Sector Risk Management Framework,

Page | 26

Department of Public Service and Administration Corporate Governance of ICT Framework

and all Governance structures existing within SAPS.

Page | 27

Indicator title Percentage apportioned operational budget allocations in terms of baseline

amounts to cost centres

Short definition Provides information on the extent of operational budget baselines apportioned to cost

centres.

Purpose/importance

To ensure that cost centres receive an operational budget baseline within a defined

timeframe as to allow for the execution of priorities as contained in the Annual Operational

Plans.

New indicator New Indicator



audit purpose)

Approval by the National Commissioner and allocation letters issued by the National Head

Office

System used for

performance

information

Manual system

Supporting evidence


reporting

Once off submission of approved information note and allocation letters


Method of calculation Actual number of cost centres issue with operational budget baseline letters expressed as a

percentage of total number of cost centres.

Data limitations None


Desired performance 100% from the end of June

Reporting

responsibility Division: Financial and Administration Services

Implementation



guidelines and

instructions

Section 45(b) of the Public Finance Management Act, 1999 (Act No 1 of 1999)

Page | 28

Indicator title Percentage of legitimate invoices paid within 30 days

Short definition Provides information on the extent of invoices captured and paid within 30 days by SAPS .

Purpose/importance The purpose is to ensure that invoices received by SAPS are paid within the prescribed 30

days period.




audit purpose) Invoice

System used for

performance

information

POLFIN

Supporting evidence


reporting

POLFIN Report #B.16.1



(formula)

The actual number of invoices received, scheduled and paid within the prescribed 30 day

period expressed as a percentage of the total number of all invoices paid.



Desired performance 99% of legitimate invoices received are paid within the prescribed 30 days period

Reporting


Implementation



guidelines and

instructions

Section 38(1)(f) of the Public Finance Management Act, 1999 (Act No 1 of 1999); Treasury

Regulation 8.2.3 issued in terms of Section 76 of the PMFA and National Treasury’s

Instruction Note No 34 of 30 November 2011

Page | 29

Indicator title Percentage of planned inspections completed

Short definition

The indicator relates to the number of physical inspections (evaluations) that is performed at

identified business units by intervention teams under the direction of the Regional

Commissioners: National Management Interventions in order to determine level of

compliance and achievement of performance targets of the business unit, thereby

establishing intervention needs.

Purpose/importance

The purpose of the indicator is to provide an indication of the number of inspection

(evaluation) sites and inspection (evaluation) activities that were conducted by Intervention

Teams in terms of its evaluation plan as appended to the Annual Operational Plan of

National Management Interventions for 2016/2017. The inspections (evaluations) provide a

means of determining compliance and achievement of performance targets of business unit,

thereby providing information for the determination of an intervention at the business unit.

New indicator The indicator target has changed from a number to a percentage.



audit purpose) Inspection (evaluation) and Quarterly Reports.

System used for

performance

information

Manual system


quarterly/ annual

reporting

Quarterly reports and electronically submitted inspection (evaluation) reports



The total number of inspections (evaluations) performed by National Management

Interventions according to its evaluation plan as appended to the Annual Operational Plan

for 2016/2017.

NB: the count will only take into consideration the “Completable” Inspections (Evaluations)

within the fiscal cycle and exclude those that cannot reasonably be finished for e.g. an

Inspection (Evaluation) started towards the end of the fiscal cycle and in respect of which the

approved duration extends beyond the last day of the fiscal cycle i.e. 31 March.

Data limitations

The number of inspection (evaluation) evaluation site might not coincide with the number of

inspection (evaluation) reports provided due to some inspection (evaluation) reports being a

summary of the findings of various business sites inspected/evaluated inspected in a

particular area to determine prevalence. In order to maintain the correlation between

inspections/evaluations performed and reports submitted, the singular report is counted as

the same number of inspections performed as a copy of the report should be submitted to

the police station/unit/office that was inspected/evaluated. Inspections/evaluations as an

activity does not directly relate to the number of business sites inspected/ valuated. This is

due to the fact that more than one focus or type of inspection/evaluation can occur at the

same police station in a financial year.

Reporting cycle Annually although it will be monitored on a quarterly basis.

Page | 30

Desired performance 100% of planned inspections completed

Reporting responsibility Deputy National Commissioner: National Management Intervention

Implementation

responsibility

The Deputy National Commissioner: National Management Intervention in conjunction with

Regional Commissioners: National Management Intervention and the Deputy Provincial

Commissioners: National Management Intervention


guidelines and

instructions

Standing Order (General) 6 – to be amended according to Management Interventions

procedures

Page | 31

Indicator title The finalisation rate of complaints against the Service in terms of Standing Order

(General) 101

Short definition

The indicator relates to the percentage of complaints of poor service delivery lodged against

the Service, which are finalised within 30 working days. The finalisation rate is determined by

dividing the number of complaints finalised within 30 days of receipt over the number of

complaints received within that 30 day period.

Purpose/Importance

The purpose of the indicator is to provide an indication of the rate at which complaints of

poor service delivery lodged against the Service are finalised within a 30 day period in order

to provide an efficient service to clients lodging the complaints. This rate will determine the

efficiency with which the Service addresses poor service delivery matters, emanating from

complaints of this nature.

New indicator

New indicator: The indicator target has changed from providing a finalisation rate over

quarterly period inclusive of all complaints finalised, to only those complaints finalised

within a 30 working day period.

Type of indicator Output.


audit purpose) Complaints Database Management Spreadsheet, quarterly reports and complaint files.

System used for

performance

information

Manual system


quarterly/annual

reporting

Quarterly reports, Provincial and National Complaints Database Management Spreadsheets



The finalisation rate is determined by dividing the number of complaints finalised within 30

days of receipt over the number of complaints received within that 30 day period. NB: the

count will only take into consideration the “Completable” Complaints finalised within the

fiscal cycle and exclude those that cannot reasonably be finished for e.g. a Complaint

registered towards the end of the fiscal cycle and in respect of which the approved duration

extends beyond the last day of the fiscal cycle for finalisation thereof i.e. 31 March.

Data limitations

Not all complaints of poor service delivery can be handled within a 30 working day period,

as it depends on the complexity of the alleged poor service delivery being complained

about. Some complaints of poor service delivery alludes to or results in the identification of

acts of criminality (e.g. corruption, fraud, other criminal acts) which requires a more in-depth

investigation to substantiate or dispel the original complaint of poor service delivery lodged

against the Service. Therefore, the efficiency of the 30 day working period would be affected.

Reporting cycle Annually, although it will be monitored on a quarterly basis.

Desired performance 70% complaints against the Service finalised with 30 days


Page | 32

Implementation

responsibility


Regional Commissioners: National Management Intervention, the Deputy Provincial

Commissioners: National Management Intervention, Divisional Commissioners, Provincial

Commissioners, Police Station and Unit Commanders.


guidelines and

instructions

Standing Order (General) 101.

Page | 33

Indicator title Percentage of audits completed in terms of the approved Internal Audit Plan

Short definition

The indicator relates to the number of final audit reports issued for Risk based, IT, Forensic

and Performance audits to provide assurance on effectiveness of efficiency, economy, and

adequacy controls.

Purpose/importance

The purpose of the indicator is to monitor and track progress on the implementation of the

Internal Audit Annual Plan to ensure that audits are completed in accordance with planned

timeframes and to enable Internal Audit management to take timely remedial measures,

where necessary during the financial year in order to ensure completion of the planned

audits and to add value to clients.

New indicator A continuation from the previous financial year



audit purpose) Final Audit report

System used for

performance

information

Manual System


quarterly/annual

reporting

Internal Audit progress reports are generated from Teammate



(formula)

Number of audit reports finalised divided by the number of planned audits, expressed as a

percentage

Data limitations Audit documents not provided on time by clients, clients cancelling entry and exit meetings

and delay in provision of management comments/responds



Reporting responsibility Component: Internal Audit

Implementation

responsibility Internal Audit at all organisational levels


guidelines and

instructions

Section 38 of the PFMA, 1999 (Act No 1 of 1999) and Standards for the professional Practice

of Internal Auditing, Treasury Regulation, 2005

Page | 34

Indicator title Percentage of planned management interventions completed

Short definition

The indicator relates to the number of planned Management Interventions executed at

identified business units by intervention teams under the direction of the Regional

Commissioners: National Management Interventions in order to prevent or correct a

performance and/or compliance dysfunction that has, is or may materialise.

Purpose/importance

The purpose of the indicator is to provide an indication of the number of planned

Management Interventions executed against the Management Interventions approved for

execution with the aim of ensuring a sustainable corrective action to get the identified

business on track to achieve the constitutional objectives of the SAPS.

New indicator Yes.



audit purpose) Excel spreadsheet database of approved management interventions

System used for

performance

information

Manual System – Excel spreadsheet


quarterly/ annual

reporting

Management Intervention Project Plan or Action Plan serves as a localised source document

to quarterly reports



The total number of Management Interventions executed by National Management

Interventions against the Management Interventions approved for execution and which can

reasonably be completed against the original scope within the 2016/2017 fiscal cycle. NB:

the count will only take into consideration the “Completable” National Management

Interventions within the fiscal cycle and exclude those that cannot reasonably be finished for

e.g. a National Management Intervention started towards the end of the fiscal cycle and in

respect of which the approved duration extends beyond the last day of the fiscal cycle for

the completion thereof i.e. 31 March.

Data limitations

This is a new indicator with no mainframe system to track the different phases of

Management Interventions. The standard times for the start and end of interventions may

differ and due to the naturally occurring challenges in Management Interventions the

original scope may need to change which may cause a Management Intervention that was

planned to be completed within a fiscal period to be carried forward to another period.

These will under approval not be counted. The development of standard is in progress for

the 2016/2017 fiscal period.

Reporting cycle Annually, although quarterly monitoring thereof will be conducted.

Desired performance 100% of planned Management Interventions completed.


Implementation

responsibility


Regional Commissioners: National Management Intervention and the Deputy Provincial

Page | 35

Commissioners: National Management Intervention.


guidelines and

instructions

Interim directive is as per the purpose and functions of the Deputy National Commissioner

National Management Interventions.

Page | 36

Programme 2: Visible Policing

Purpose: Enable police stations to institute and preserve safety and security, and provide for specialised interventions

and the policing of South Africa’s borders.

Strategic objective: To discourage all crimes by providing a proactive and responsive policing service that will reduce

the levels of priority crimes.


Sub-programme: Crime Prevention

Number of reported serious crime

Number of reported crimes against women

Number of reported crimes against children

Number of crimes for unlawful possession of and dealing in drugs

Number of stolen/lost and illegal firearms recovered

Number of stolen/lost firearms, owned by other government departments, recovered

Number of SAPS-owned firearms reported stolen/lost

Number of stolen/lost SAPS firearms recovered

Number of stolen/robbed vehicles recovered

Quantity of illicit drugs confiscated as a result of police actions

Volume of liquor confiscated as a result of police actions

Percentage of escapees from police custody versus arrested and charged

Percentage of applications for firearm licenses, competency certificates and renewals finalised

Percentage of police stations compliant with the set criteria applicable to the rendering of a victim-friendly

service

Average national police reaction time to Alpha, Bravo and Charlie complaints

Percentage of identified police stations where sector policing has been implemented according to the set

implementation criteria

Percentage of functional Community Police Forums (CPFs) implemented at police stations according to set

guidelines

Number of rural and rural/urban mixed police stations implementing the set criteria of the four pillars of the

Rural Safety Strategy

Number of crime awareness campaigns conducted

Percentage of schools safety programmes implemented at the identified schools

Sub-programme: Border Security

Percentage of crime-related hits reacted to as a result of the Movement Control System and Enhanced

Movement Control System screening on wanted persons/circulated stolen or robbed vehicles

Percentage of profiled vehicles/containers and cargo/consignment searched for illicit drugs, firearms,

stolen/robbed vehicles, consignment, smuggled persons, and counterfeit goods/contraband

Sub-programme: Specialised Interventions

Percentage of medium to high-risk incidents stabilised in relation to requests received

Percentage of safe deliveries of valuable and/or dangerous cargo in relation to the number of cargo protection

provided

Page | 37


Sub programme: Crime Prevention

Indicator title

Number of reported serious crime2, number of reported crimes against women,

number of reported crimes against children and number of crimes for unlawful

possession of and dealing in drugs

Short definition

The indicator relates to all reported:

Serious crime, including contact crimes (murder, attempted murder, sexual offences,

assault GBH, common assault, robbery with aggravating circumstances and common

robbery), contact-related crimes (arson and malicious damage to property), property-

related and other serious crime (burglary at residential and business premises, theft of

motor vehicles and motorcycles, theft off or from motor vehicles, stock theft, fraud,

shoplifting and other theft)

Crimes against women and children (murder, attempted murder, sexual offences,

common assault and assault GBH) where the victim is a either a woman or a child

Crimes for unlawful possession of and dealing in drugs (includes offences under the

Drugs and Drug Trafficking Act, 1992 (Act No 140 of 1992))

Incidents regarding crime will be reported by telephone, in person at the CSC, or to

members patrolling in sectors. An Incident Report (IR) number is generated on the CAS

Incident Report Register for all complaints received where a vehicle or a member is

dispatched to attend to the complaint. Walk-in complaints at police stations are either dealt

with by means of an OB or IR number. The result of the complaint is recorded as P (positive),

N (negative), G (no prosecution) or B (refer accident).

P (Positive): SAPS assistance required on the scene, whereby it will be determined if a

crime was committed or not. If it is determined that a crime has been committed, a

case docket must be opened and registered on the Crime Administration System

(CAS).

N (Negative): false calls, false complaints, complainants cannot be traced, false

addresses, etc.

G (No prosecution): no crime was committed or where the complainant/victim does

not require police action (no case docket required).

B (Refer accident): refers to when a vehicle attends to an accident scene and only an

accident report needs to be opened or completed.

Only positive complaints resulting in a positive case will entail that a docket is opened or

registered on the CAS. In all other State cases a docket will be registered e.g. a murder case

whereby the State acts for the deceased. (IR numbers are generated for complaints received

telephonically. including complaints transferred from CSC to Call Centre).

Purpose/importance

Reducing the levels of serious crime (including contact crime and crimes against women and

children) is a government priority which is linked to Outcome 3 of the JCPS priorities namely

that ‘All people in South Africa are and feel safe’. Contact crime, including trio crime is an

area of crime which by its nature leads to serious feelings of fear and insecurity because it is

this form of crime with which violence is normally associated.

2 Serious crime includes contact crime (including sexual offences and trio crimes), contact-related crime, property- related crime and other serious crime. Serious

Crime in this context excludes crimes dependent on police action for detection.

Page | 38


Type of indicator Impact


audit purpose) Incident Report Register on CAS, SAPS3M case docket and Occurrence Book

System used for

performance

information

Serious crime (SAPS6)

Women and children (Crime Administration System (CAS)


quarterly/annual

reporting

A system generated report, analysed and populated into a user friendly table



The sum of the number of reported crimes for a specific quarter/year divided by the sum of

the number of crimes reported in the same quarter/year of the previous financial year,

expressed as a percentage.

(New – old ÷ old x 100)

Data limitations

Not all complaints will result in a case docket. A positive complaint may also not necessarily

result in a positive case for which a docket must be opened for example, in cases where a

complaint is positive, which means a complaint does exist, but the complainant does not

wish to open a case docket, etc. In other cases a complaint does not exist, the complainant

could not be traced upon arrival of the police or when a complainant forgot where he/she

had parked his/her vehicle, but later finds that the vehicle was wrongly parked, no case

docket will be opened or registered.


Desired performance

Serious crime: Reduce by 2,48% to 1 736 551 reported crimes

Crimes against women: Reduce by 3,50% to 166 559 reported crimes

Crimes against children: Reduce by 2,00% to 40 384 reported crimes

Number of crimes for unlawful possession of and dealing in drugs: Increase with

23,71% to 314 502

Reporting responsibility Component: Crime Registrar

Division: Visible policing for reporting.

Implementation

responsibility All police stations


guidelines and

instructions

National Instruction 3 of 2011: Registration of Case Dockets on the Crime Administration

System (CAS); SO (G) 259: Rapid Response Services and Radio Equipped Vehicles; SO (G) 28:

Duties of a Police Station Commander; SO (G) 301: Registers, Books and Forms; SO (G) 303:

The Occurrence Book (SAPS 10); SO(G) 252: The Pocket Book (SAPS 206); SOP 10111 Call

Centre and police stations, dated 2013-05-03; Circular with reference 3/21/3/1/77 over

3/1/5/1/188 over 3/1/5/1/203 dated 2006-10-13; Circular with reference 3/1/5/1/158 dated

2013-04-29; Circular with reference 3/1/5/1/188 dated 2013-05-03 and Circular with

reference 3/1/5/1/158 dated 2014-01-27

Page | 39

Indicator title Number of stolen/lost3 and illegal firearms recovered

Short definition

The indicator relates to the number of stolen and lost firearms for individuals and

organisations circulated on the Enhanced Firearms Register System (EFRS) as found in

relation to the number of firearms circulated as stolen/lost

A ‘‘firearm’’ in terms of the Firearms Control Act, 2000 (Act No 60 of 2000) means any –

a) device manufactured or designed to propel a bullet or projectile through a barrel or

cylinder by means of burning propellant, at a muzzle energy exceeding 8 joules (6 ft.-

lbs);

b) device manufactured or designed to discharge rim-fire, centre-fire or pin-fire

ammunition;

c) device which is not at the time capable of discharging any bullet or projectile, but

which can be readily altered to be a firearm within the meaning of paragraph (a) or (b);

d) device manufactured to discharge a bullet or any other projectile of .22 calibre or

higher at a muzzle energy of more than 8 joules (6 ft.-lbs), by means of compressed gas

and not by means of burning propellant; or

e) barrel, frame or receiver of a device referred to in paragraphs (a), (b), (c) or (d).

Purpose/importance

Firearms play an important role in violent crime in South Africa. In many of these crimes,

criminals use firearms as an instrument to force their will on their victims. The relationship

between the availability of firearms and their use in crime becomes evident when one looks

at different categories of violent crime, namely, bank robberies, hijacking vehicles, cash-in-

transit robberies, and the spate of attacks on farms and small-holdings. The circulation of

reported stolen/lost firearms plays a key role in the investigation of firearm-related crime and

ultimately, the efficient control of firearms.

New indicator The indicator was amended to only measure the recovery of stolen/lost and illegal firearms



audit purpose) SAPS 521 (f)

System used for

performance

information

Enhanced Firearms Register System (EFRS) & JTrac

Supporting evidence


reporting

JTrac report reflecting information generated from the Enhanced Firearm Register System

(EFRS)



The sum of the total number of firearms owned by individuals, dealers, institutions and

firearms forfeited to the state (e.g. unidentifiable firearms4 which were circulated as

recovered on the EFRS.

Performance includes firearms recovered that were stolen/lost within and prior to the

reporting period.

Data limitations In the following circumstances, a firearm cannot be immediately circulated as recovered and

3 A number of firearms without serial numbers are recovered after being used in illicit activities. It might be that some of these firearms have been reported and circulated as

stolen or lost firearms on the EFRS. If serial numbers cannot be retrieved, the firearm cannot be identified and linked to a firearm owner and therefore the status of the firearm on the name of the original owner cannot be amended from ‘stolen/lost’ to ‘found’. These unidentified firearms are issued with Weapon Registration (WR) Numbers and are included in the total of recoveries for this indicator.

Page | 40

as a result will delay the circulation process:

If the recovered firearm is not registered on the system

If the recovered firearm is not registered in the name of the person claiming to be the

legal owner.

If the serial number of the recovered firearm correspond with another firearm already

registered on the system (duplicated serial numbers)

If the serial number of the recovered firearm has been removed

Any firearm that is illegal or for which the owner is not registered on the system

(unlicensed firearms)

Performance excludes firearms legally in possession of the owner but voluntary surrendered

to the SAPS for destruction.


Desired performance Increase the number of firearms recovered by 1% to 5 245

Reporting

responsibility Division: Visible Policing

Implementation

responsibility

Police Station:

o CSC: Record recovered firearm in SAPS 13 & first phase cancellation on CAS.

o Detectives: Verify information of recovered firearm and report to DFO.

o DFO: Does second phase (final) cancellation of recovered firearm on EFRS.

National:

o Region Commanders receives last copy of SAPS 521 (f) and verifies that all firearms

were correctly circulated on the EFRS.

o Central Firearm Register: Section Head: CFR monitors the circulation and

cancellation of firearms.


guidelines and

instructions

Firearms Control Act, 2000 (Act No 60 of 2000); Firearms Control Act, 2000 Regulations, 2004;


System (CAS); SO (G) 332: Found Property; SO (G) 334: Property Register (SAPS 13) and

Circular with reference 27/5/2 dated 2012-11-07

Page | 41

Indicator title Number of stolen/lost firearms, owned by other governments departments,

recovered

Short definition

The indicator relates to the number of government-owned firearms (excluding SAPS) that

were cancelled as recovered on the Enhanced Firearms Register System (EFRS) that were

positively identified as a government-owned firearm by means of the serial number.

A ‘‘firearm’’ in terms of the Firearms Control Act, 2000 (Act No 60 of 2000) means any –


cylinder by means of burning propellant, at a muzzle energy exceeding 8 joules (6 ft.-

lbs);


ammunition;


which can be readily altered to be a firearm within the meaning of paragraph (a) or (b);


higher at a muzzle energy of more than 8 joules (6 ft.-lbs), by means of compressed gas

and not by means of burning propellant; or


State owned firearms refer to any firearm (in terms of the Firearm Controls Act, 2000) which

has been allocated to a government department for official use in the execution of day-to-

day functions.

Purpose/importance





transit robberies, and the spate of attacks on farms and small-holdings. The State as the

protector of the inhabitants of South Africa has an even greater responsibility to ensure that

the firearms entrusted to protect the communities of South Africa do not fall in the criminal

hands and are used against these communities.

New indicator New indicator




System used for

performance

information

Enhanced Firearms Register System (EFRS) and JTrac

Supporting evidence


reporting


(EFRS)



The sum of the total number of firearms owned by government departments (excluding

SAPS) cancelled as recovered as on the EFRS.

Performance includes firearms recovered that were stolen/lost within and prior to the

reporting period.

Data limitations

In the following circumstances, a firearm cannot be immediately circulated as recovered and



Page | 42

If the recovered firearm is not registered in the name of the governmental department







Desired performance Increase the number of firearms recovered, owned by other government departments by 5%

to 43.

Reporting


Implementation

responsibility

Police Station:

o CSC: Record recovered firearm in SAPS 13 & first phase cancelation on CAS.


o DFO: Does second phase (final) cancelation of recovered firearm on EFRS.

National:

o Region Commanders receives last copy of 521 (f) and verifies that all firearms were

correctly circulated on the EFRS.




guidelines and

instructions



System (CAS); SO (G) 332: Found Property; SO (G) 334: Property Register (SAPS 13) and

Circular with reference 27/5/2 dated 2012-11-07

Page | 43

Indicator title Number of SAPS owned firearms reported as stolen/lost

Short definition

The indicator relates to the number of SAPS firearms stolen and lost as recorded on the


A ‘‘firearm’’ in terms of the Firearms Control Act, 2000 means any –


cylinder by means of burning propellant, at a muzzle energy exceeding 8 joules (6

ft.-lbs);


ammunition;


which can be readily altered to be a firearm within the meaning of paragraph (a) or

(b);


higher at a muzzle energy of more than 8 joules (6 ft.-lbs), by means of compressed

gas and not by means of burning propellant; or


Purpose/importance





transit robberies, and the spate of attacks on farms and small-holdings.

The State as the protector of the inhabitants of South Africa has an even greater

responsibility to ensure that the firearms entrusted to protect the communities of South

Africa do not fall in the criminal hands and are used against these communities.





System used for

performance

information


Supporting evidence


reporting

Data generated from the PAS consolidated into a single reporting table


Method of calculation The sum of the number of SAPS owned firearms reported as stolen/lost for a specific period

as recorded on the PAS

Data limitations SAPS-owned firearms not reported by members as stolen/lost.


Desired performance Reduce the number of SAPS owned firearms stolen/lost by 5% to 705.

Reporting

responsibility

The Supply Chain Management Division generates information and submits it to the Division:

Visible Policing for reporting.

Page | 44

Implementation

responsibility

Member reports the loss or theft to his/her immediate commander

Police Station:

o CSC: Does first phase circulation on CAS.

o Detectives: Verify information of stolen/lost firearm and report to DFO.

o Detectives: Report loss/theft to the commander of the SAPS member.

o DFO: Does second phase (final) circulation of the firearm on EFRS.

o SCM/Loss Management of police station/unit where member who’s firearm were

lost/stolen are placed: Report the loss of the firearm on PAS.

National:





o Division: Supply Chain Management: Report on the number of SAPS firearms

reported as lost/stolen on PAS


guidelines and

instructions



System (CAS); SO 48 (Stores)(13): Official Firearms and Ammunition; SO (G) 332: Found

Property; SO (G) 334: Property Register (SAPS 13); Circular with reference 27/5/2 dated 2012-

11-07 and Loss Management Manual Chapter C

Page | 45

Indicator title Number of stolen/lost SAPS firearms recovered.

Short definition

The indicator relates to the number of SAPS firearms that were recovered and positively

linked as a SAPS firearm by means of the serial number/other identifiers.

A ‘‘firearm’’ in terms of the Firearms Control Act, 2000 means any –


cylinder by means of burning propellant, at a muzzle energy exceeding 8 joules (6

ft.-lbs);


ammunition;


which can be readily altered to be a firearm within the meaning of paragraph (a) or

(b);


higher at a muzzle energy of more than 8 joules (6 ft.-lbs), by means of compressed

gas and not by means of burning propellant; or


Purpose/importance





transit robberies, and the spate of attacks on farms and small-holdings. The State as the

protector of the inhabitants of South Africa has an even greater responsibility to ensure that

the firearms entrusted to protect the communities of South Africa do not fall in the criminal

hands and are used against these communities.





System used for

performance

information


Supporting evidence


reporting

Data generated from the PAS consolidated into a single reporting table



The sum of the number of SAPS owned firearms recovered for a specific period as recorded

on the PAS. Performance includes firearms recovered stolen/lost within and prior to the

reporting period.

Data limitations

In the following circumstances, a firearm cannot be immediately circulated as recovered and



If the recovered firearm is not registered in the name of the governmental department






Page | 46


Desired performance Increase the number of SAPS owned firearms recovered by 10% to 117

Reporting


Implementation

responsibility

Police station:

o CSC: Record recovered firearm in SAPS 13 & first phase cancelation on CAS.


o DFO: Does second phase (final) cancelation of recovered firearm on EFRS.

National:





o Division: Supply Chain Management: Report on the number of SAPS firearms

reported as recovered on PAS


guidelines and

instructions



System (CAS); SO 48 (Stores)(13): Official Firearms and Ammunition; SO (G) 332: Found

Property; SO (G) 334: Property Register (SAPS 13); Circular with reference 27/5/2 dated 2012-

11-07 and Loss Management Manual Chapter C

Page | 47

Indicator title Number of stolen/robbed vehicles recovered

Short definition

The indicator relates to the number of vehicles circulated as stolen or robbed on the CAS

Circulation System (Vehicles) and recovered and cancelled on the CAS Circulation System

(Vehicles). A “motor vehicle" in terms of the National Road Traffic Act, 1996 means any self-

propelled vehicle and includes- (a) a trailer; and (b) a vehicle having pedals and an engine or

an electric motor as an integral part thereof or attached thereto and which is designed or

adapted to be propelled by means of such pedals, engine or motor, or both such pedals and

engine or motor.

Purpose/importance To limit the opportunity that stolen and robbed vehicles are being dismantled for spares,

exported to other countries or re-circulation back into the market.




audit purpose)

For identifiable vehicles: Cancellation printout generated from the Crime Administration

System (CAS) Circulation System (Vehicles). For unidentifiable vehicles: For unidentifiable

vehicles, the SAPS 13 Register.

System used for

performance

information

For identifiable vehicles: Crime Administration System (CAS) Circulation System (Vehicles)

For unidentifiable vehicles: Manual database maintained by the Division: Visible Policing


quarterly/annual

reporting

For identifiable vehicles: Ad hoc report from the Crime Administration System (CAS)

Circulation System (Vehicles)

For unidentifiable vehicles: Manual data base from Division: Visible Policing



Identified vehicles

By adding the figures in the different categories from an ad hoc report from the Crime

Administration System (CAS) Circulation System (Vehicles) to obtain a total for each

category. (The ad hoc report is categorised in categories 1 to 4 - Cat 1 and 2 (number of

vehicles circulated for theft and robbery per province) Cat 3 (number of circulated vehicles

recovered within any province–circulated within the same period) Cat 4 (number of

circulated vehicles recovered within any province–vehicles were circulated before the

reporting period). The calculation is Cat 3 + 4 divided by Cat 1 + 2.

Unidentified vehicles

The sum of the total number of recovered vehicles that could not be identified and linked to

their lawful owners.

Performance includes vehicles recovered that were stolen/robbed prior to the reporting

period. It also includes vehicles that could be positively identified through a vehicle identifier

and cancelled on the CAS Circulation System (Vehicles) as recovered and vehicles without

vehicles identifiers (vehicles that could not be identified and linked to a vehicle owner).

Data limitations

A number of vehicles without vehicle identifiers are recovered. It might be that some of

these vehicles have been circulated as stolen or robbed vehicles on the CAS Circulation

System (Vehicles). If vehicle identifiers cannot be retrieved, the vehicle cannot be identified

and linked to a vehicle owner and therefore the vehicle cannot be cancelled as recovered on

the system.


Desired performance Increase the number of vehicles recovered by 1% to 36 548.

Page | 48

Reporting responsibility

The Division: Detective Service generates relevant information from the Crime

Administration System (CAS) Circulation System (Vehicles) on identified vehicles and submits

it to the Division: Visible Policing. VSS Units report successes to the Divisional Commissioner:

Visible Policing on unidentified vehicles who in turn reports on the performance.

Implementation

responsibility

Police Station: Police Station Commander, receiving, storage, reporting, disposal of vehicle

Province: Provincial Head: Visible Policing: Monitoring and evaluating successes

VSS: VSS Commander at VSS facility: Receive, storage, monitor and evaluate, disposal of

vehicle


guidelines and

instructions


System (CAS); National Instruction 8 of 2015: Vehicle Safeguarding Services; SO (G) 332:

Found Property; SO (G) 333: Exhibits and SO (G) 334: Property Register (SAPS 13)

Page | 49

Indicator title Quantity of illicit drugs confiscated as a result of police actions

Short definition

The indicator relates to the quantity of illicit drugs confiscated. The SAPS focus on Cannabis

and Cannabis plants, Mandrax tablets, Cocaine, Crystal meth (Tik-Tik) and Heroin as these

drugs pose major threats to South Africa. These drugs are confiscated during operations and

day-to-day activities. An operation is a planned activity executed over a predetermined

period, according to an approved operational plan and based on information or intelligence

to address a specific crime problem which exists at national, provincial, cluster or police

station level. Day-to-day activities include activities executed during normal tour of duty at

national, provincial, cluster or police station level without an approved operational plan.

Purpose/importance

Drugs are viewed as a crime generator because abusers of drugs frequently get involved in

criminal activities to support their dependency. As the urgency of addiction increases, these

crimes can often become violent.




audit purpose)

Operations: Operational Plan and SAPS 13 Register

Day-to-day activities: SAPS 13 Register

System used for

performance

information

Operational Planning and Monitoring (OPAM) System


quarterly/annual

reporting

OPAM Success Management Report



The quantity of specific drugs confiscated for a specific period as per the OPAM system.

Cannabis plants are multiplied by 100 to obtain an average weight which is then added to

the weight of cannabis. Drugs recorded on the system are captured in milligram or kilogram

on the OPAM system by the appointed data capturer.

Data limitations

Confiscated drugs recorded in the SAPS 13 Register that could not be positively identified

(outcome of analysis from FSL not yet available) at the time of reporting. Confiscated drugs

recorded are weighed with the packaging in which the drugs are confiscated, together with

the exhibit bag to ensure that the confiscated drugs are not contaminated to support the

evidence chain and conviction. The unavailability of weighing scales at police station level

can result in the incorrect recording of the weight of the drugs. Weighing scales are

available at selected Local Criminal Record Centres, primarily in cities/larger towns, but the

distance to travel by some police stations could be an inhabiting factor. (Weighing scales are

not beyond SAPS control but are essential for correct reporting). Provisional quantity of

drugs is captured at police station level for arrest and charging purposes and not the

confirmed weight and identification by Forensic Services to support the court process.


Desired performance5

Cannabis: Increase by 5% to 319 200,435 kg

Mandrax: (Tablets): Increase by 5% to 292 576

Cocaine: Increase by 5% to 142,504 kg

5 The 2016/2017 targets for the confiscation of illicit drugs are informed by the average confiscations over the 2012/2013, 2013/2014 and 2014/2015 financial years

Page | 50

Crystal meth (Tik-Tik): Increase by 5% to 444,710 kg

Heroin: Increase by 5% to 76,079 kg

Reporting responsibility Division: Visible Policing

Implementation

responsibility

Police stations are responsible to register all approved operations on the OPAM system. All

drugs confiscated during operations and day-to-day activities are captured on the OPAM

system by the appointed data capturer following the execution of the operation or day-to-

day activity. The primary, secondary or additional approver appointed at the police station is

responsible to verify all information captured the OPAM system. The Division: Visible

Policing generates a Success Management Report from the OPAM system and reports on

the indicator.


guidelines and

instructions

SO (G) 333: Exhibits; SO (G) 334: Property Register (SAPS 13); OPAM Standard Operational

Procedure (SOP); Circular with reference 45/8/2(1) dated 2011-09-15; Circular with reference

45/8/2(1) dated 2012-12-04; Circular with reference 45/8/2(1) dated 2013-04-10; Circular

with reference 3/1/5/1/162 dated 2013-11-26; Circular with reference 3/1/5/1/161 dated

2014-02-25 and Circular with reference 3/1/5/1/162 dated 2014-03-20

Page | 51

Indicator title Volume of liquor confiscated as a result of police actions

Short definition

The indicator relates to the volume of liquor confiscated. Liquor means: a liquor product,

(wine, spirit, alcohol fruit beverages etc.) as defined in section 1 of the Liquor Products, 1989

(Act No 60 of 1989); beer or traditional African beer (sorghum); or any other substance or

drink declared to be liquor under section 42(2)(a) of the Liquor Act, 2003 (Act No 59 of 2003).

Confiscation of liquor is conducted at illegal/unlicensed premises (which includes illegal

macro/or micro manufacturers or distributors) during liquor operations and day-to-day

operations to enforce liquor legislation. An operation is a planned activity executed over a

predetermined period, according to an approved operational plan and based on information

or intelligence to address a specific crime problem which exists at national, provincial, cluster

or police station level. Day-to-day activities include activities executed during normal tour of

duty at national, provincial, cluster or police station level without an approved operational

plan.

Purpose/importance

To contribute towards the reduction of contact crimes, to ensure a reduction in the

proliferation of illegal liquor outlets/illegal manufactures and illegal distributors to reduce the

accessibility of liquor to unlicensed liquor outlets (shebeens).




audit purpose)

Operations: Operational Plan and SAPS 13 Register

Day-to-day activities: SAPS 13 Register

System used for

performance

information

Operational Planning and Monitoring (OPAM) System

Supporting evidence


reporting

OPAM Audit Situation Report for a period



The sum of the volume of recoveries/confiscations of liquor as per the ‘liquor’ and ‘home

brew beer’ OPAM lookup values. The aforementioned lookup values will be utilised to

calculate performance on this indicator. The volume millilitre or litre and OPAM system will

calculate and convert it automatically i.t.o. in millilitre or litre. Liquor is captured on the

OPAM system in the number of bottles against the volume and the OPAM system will

calculate and convert it automatically in terms of in millilitres or litres.

Data limitations

In cases where liquor is found lost/abandoned (e.g. suspects have absconded), the liquor

must be documented in the SAPS 13 Register and captured on the OPAM system under the

relevant value. In these cases, no case docket or FIC will be opened.


Desired performance Increase by 3% to 1 587 222.360 lt

Reporting


Implementation

responsibility

Police Station: Police Station Commander: Ensure the verification of documented, calculated

and captured data in SAPS 13 Register and on the OPAM system (volume of liquor must

correspond).

Page | 52

Cluster: Cluster Commander: Monitor data validity, institute measures to address identified

shortcomings at police station level

Province: Provincial Head Visible Policing: Ensure measures are implemented to enhance data

integrity and the achievement of performance targets.


guidelines and

instructions

SO (G) 333: Exhibits; SO (G) 334: Property Register (SAPS 13); OPAM Standard Operational

Procedure (SOP); Circular with reference 45/8/2(1) dated 2011-09-15; Circular with reference

45/8/2/1 over 3/1/1/5/1/162 dated 2012-07-14; Circular with reference 45/8/2/1 over

3/1/1/5/1/162 dated 2012-12-04; Circular with reference 45/8/2(1) dated 2013-04-10;

Circular with reference 3/1/5/1/162 dated 2013-11-26; Circular with reference 3/1/5/1/162

dated 2014-03-20 and Circular with reference 45/8/2/(1) dated 2015-03-19,

Page | 53

Indicator title Percentage of escapees from police custody versus arrested and charged

Short definition

The indicator relates to the percentage of escapees that escaped from lawful SAPS custody,

in terms of the Criminal Procedure Act, 1997 (Act No 51 of 1997), or the Correctional Services

Act, 1998 (Act No 111 of 1998) or the Prisons Act, 1959 (Act No 8 of 1959). A person is

regarded to be in lawful custody according to Section 39(1) of the Criminal Procedure Act,

1997 (Act No 111 of 1997). The act provides that arrests may be effected with or without a

warrant, and which envisages that the arrestee will submit to custody; that he/she must have

his/her body touched by the arrestor; or that, if need be, his/her body must be forcibly

confined. He/she is then to be informed of the cause of the arrest or, in case of an arrest with

a warrant, to be given on demand a copy of the warrant. The effect of the arrest is that the

arrestee is now in lawful custody.

Purpose/importance

Escapes from SAPS custody have been identified as a strategic priority risk. One of the

objects of policing is to protect and secure the inhabitants of the Republic. In order to

comply with this the SAPS must implement measures to prevent these incidents from

occurring because of the risk of another crime being committed by the escapee.




audit purpose) Notification of an escape from police custody

System used for

performance

information

Manual Escapes from SAPS custody database maintained by the Division: Visible Policing

Supporting evidence


reporting

For number of persons arrested and charged: Business Intelligence (BI) reports reflecting the

number of persons arrested and charged. Number of escapes: Manual database kept by the

Division: Visible Policing on number of persons who escaped reported by police stations.



The number of persons who escaped from lawful police custody for a specific period divided

by the number of persons arrested and charged on CAS for the same period, expressed as a

percentage

Data limitations Escape incidents of persons not in custody of the SAPS are not included in the performance

information. These include escapes from Correctional Services and safe houses.


Desired performance Not exceeding 0,048%

Reporting


Implementation

responsibility

Police stations are responsible for the registration of escape cases, completion of notification

forms and submission thereof to the Division: Visible Policing.

Division: Visible Policing maintains a database of all incidents of escapes from police custody,

file the notification forms and generates BI information relating to persons arrested and

charged.


guidelines and

instructions

Criminal Procedure Act, 1997 (Act No 51 of 1997); Correctional Services Act, 1998 (Act No

111 of 1998); National Instruction 3 of 2011: Registration of Case Dockets on the Crime

Administration System (CAS); National Crime Combatting Forum Instruction 16/2015:

National Plan to prevent escapes from police custody; SO (G) 28: Duties of a Police Station

Commander; SO (G) 301: Registers, Books and Forms; SO (G) 303: The Occurrence Book

Page | 54

(SAPS 10); SO (G) 341: Arrest and the treatment of an arrested person until such person is

handed over to the community service centre commander; SO (G) 342: Detention of Persons

in Custody - Suspected Persons; SO (G) 343: Circulation Of Wanted Persons; SO (G) 345:

Transportation of Persons in Custody of the Service and Related Matters; SO (G) 350: Use of

Restraining Measures; SO (G) 361: Handling of Persons in the Custody of The Service from

their arrival at The Police Station; SO (G) 381: Release of a Person in the Custody of The

Service; Circular with reference 37/1/8 dated 2011-07-14; Circular with reference 37/1/8

dated 2013-06-04; and Circular with reference 37/1/8 dated 2013-11-25

Page | 55

Indicator title Percentage of applications for firearm licenses, competency certificates and

renewals finalised

Short definition

The indicator relates to the percentage of applications for firearm licenses, competency

certificates and renewals finalised by the SAPS. All firearm licenses, competency certifications

and license renewals are regarded as finalised once they are approved, refused, completed

(renewals) or cancelled on the EFRS system and includes applications dealt with by the

Appeals Board.

Purpose/importance

To measure the improvement of service delivery by the SAPS in terms of the processing and

finalisation of firearm licenses, competency certificates and renewals in terms of the Firearms

Control Amendment Act, 2006 (Act No 28 of 2006).

New indicator A continuation from previous financial year. The calculation changed to measure the

turnaround time.



audit purpose)

The number of firearm related applications received:

Police Station level:

o SAPS 86 Register only (There is no instruction to keep copies of the application

forms at police station level. The application is send to Provincial level to follow the

process)

Provincial Level:

o SAPS 518(a) (application for a renewal of a license) (Original copies)

o The original applications for competency certificates are send to the Central

Firearm Register to follow the process.”

Central Firearm Register (CFR) or archived at Supply Chain Management:

o SAPS 271 “Application for a license to possess a firearm” (Original copies)

o SAPS 520 / SAPS 520 (a)

o SAPS 517 “Application for a competency certificate”

System used for

performance

information

Enhanced Firearms Register System (EFRS) and JTrac

Supporting evidence


reporting


(EFRS) Report generated by Technology Management Services (TMS) by extracting the

number of finalised firearm applications from the EFRS and exporting it to JTrac database.



The total number of applications for firearm licenses, competency certificates and renewals

finalised (approved, refused, completed (renewals) and cancelled) on the EFRS system

including applications finalised by the Appeals Board finalised within 90 days divided by the

total number of applications for firearm licenses, competency certificates and renewals

received, expressed as a percentage. Performance includes applications finalised that were

carried over (received prior to the financial year).

Data limitations -


Desired performance 90% of applications finalised within 90 working days

Page | 56

Reporting


Implementation

responsibility

FRC’s: Designated Firearm Official (DFO) receives, capture, conduct background checks,

conduct safe inspection, recommend and forward applications to the provincial office

Province: DFO receives, conduct quality checks and forward applications to the Central

Firearm Register

Central Firearms Register: DFO receives quality checks, consider and finalise

applications.


guidelines and

instructions

Firearms Control Act 2000, (Act No 60 of 2000); Firearms Control Act 2000, (Act No 60 of

2000) Regulations, 2004; Firearms Control Amendment Act, 2003 (Act No 43 of 2003) and

Firearms Control Amendment Act, 2006 (Act No 28 of 2006)

Page | 57

Indicator title Percentage of police stations compliant with the set criteria

6 applicable to the

rendering a victim friendly service.

Short definition

The SAPS must provide a professional, accessible and sensitive service to victims of crime

and violence during the reporting and investigation of crime. This is done through the

rendering of a victim-friendly service (VFS) at police stations.

A police station renders a victim-friendly service if the police station comply to at least two

of the following three criteria:

orders/instructions guiding members on the provision of victim-friendly service is

available,

a Victim Friendly Room (VFR) which must be available at all times for e.g. statement

taking in private or an alternative arrangement (the alternative arrangement can

include a vacant office, conference room or any other room situated at the police

station. If offices are shared, other occupants will be asked to vacate the office while

the victim is being assisted) and

Frontline members at the police station are trained to ensure that victims are treated

with respect, to ensure their dignity is preserved and to convey the necessary

information.

A VFR refers to a private, furnished room used for statement taking of traumatised and

vulnerable victims. It also provides a facility for victim support by volunteers from the

community to provide assistance/support to victims of crime and violence referred by the

local SAPS for assistance. These services include practical support, emotional support, and

information regarding the criminal investigation process (Volunteers provide services that

complement or enhance SAPS services but the availability of volunteers at a police station or

VFR is not a necessity for the provision of a victim-friendly service).

Purpose/importance

The rendering of VFS is a government priority which is linked to Outcome 3 of the JCPS

priorities and is measured to improve an accessible service to victims of crime and violence

during the reporting and investigation of crime.




audit purpose)

A quarterly certificate (template) for data integrity on VFS to certify if a victim-friendly

service is rendered at the police station. The training of members can be confirmed on a

members’ SAPS 96. Training includes members who received Basic Training and in-service

training after the inception of Domestic Violence, First Responder to Sexual Offences, Victim

Empowerment and Vulnerable Group Learning Programmes.

System used for

performance

information

Manual VFS database


quarterly/annual

reporting

Printouts from the Victim Friendly Service Database

6 A police station is deemed capable of rendering a victims friendly service if it meets two of the following three requirements: First that at least 50% of its operational members

must have completed one or more of the following training courses: Victim empowerment learning programme, Domestic Violence Learning Programme, Vulnerable Children Learning Programme and First Responders to sexual offences learning programme. Second that it must have a dedicated Victim Friendly Room or if space does not allow for that, specific alternate arrangements must be made to provide for privacy during statement taking in cases of gender based or intimate violence. Third that a police station order has been issued to direct the management of victim services at the police station including referral to other service providers, management of the VFR and or the alternate arrangements referred to above, and where applicable management of volunteers.

Page | 58



Total number of police stations meeting the requirements for rendering victim friendly

services. A mark (1) is given for each dimension achieved: 1 - Official directives, guidelines

and instructions and police station orders; 2 - average of 50% of frontline members trained

in VE related courses (Domestic Violence, First Responder to Sexual Offences, Victim

Empowerment and Vulnerable Group Learning Programmes), and 3 - a victim friendly room

or an alternative arrangement). Police stations that score 2/3 or 3/3 are considered to render

a victim friendly services.

Data limitations Information certified correct and submitted which is identified when analysed to be incorrect

– information must then be corrected and certified again


Desired performance 100% of police stations rendering a victim-friendly service


Implementation

responsibility

Police Station: Police Station Commander; responsible for implementation according

to National Instructions and circulars

Cluster: Cluster Commander, responsible for adherence and compliance to relevant

National Instructions and circulars

Province: Provincial Commissioner, responsible for adherence and compliance to

relevant National Instructions and circulars

Division: Visible Policing, responsible for adherence and compliance to relevant

National Instructions and circulars


guidelines and

instructions

Domestic Violence Act, 1998 (Act No 116 of 1998); National Instruction 1 of 2014: Protection

Of Older Persons; National Instruction 2 of 2012: Victim Empowerment; National Instruction

3 of 2008: Sexual Offences; National Instruction 3 of 2010: The Care and Protection of

Children in terms of The Children’s Act; National Instruction 7 of 1999: Domestic Violence;

Police station order for each National Instruction listed above to guide members when

assisting victims of crime; Circular with reference 26/3/3/1 dated 2013-03-27

Page | 59

Indicator title Average national police reaction time to Alpha, Bravo and Charlie complaints

Short definition

The indicator relates to the reaction time to attend to Alpha complaints (all complaints in

progress and all serious crime which requires immediate police response/action), Bravo

complaints (crimes that have already taken place and are less serious in nature, with no

immediate threat to the caller/complainant or other person/s or property e.g. housebreaking

which already occurred) and Charlie complaints (crimes or offences of a less serious nature, e.g.

drunkenness, loitering and trespassing).

Purpose/importance Police reaction time has been identified as a strategic priority risk and needs to be measured in

order to ensure compliance with the vision and mission statement of the SAPS.

New indicator Re-introduced in 2016/2017



audit purpose)

Recordings between the dispatcher and members of the responsive vehicle CAS, Mobile Data

System or GEMC3 (10111 Call Centre and police stations linked to a 10111 Call Centre)7. In

terms of walk-in complaints at police stations - OB

System used for

performance

information

Efficiency Index System

Supporting evidence


reporting

Quarterly and annual Efficiency Index System report reflecting the average national police

reaction time to complaints


Method of

calculation

The reaction time is calculated as the time (in minutes) from the date and time a complaint is

registered on the CAS/MDS/GEMC3 until the date and time that the police arrive at the

complaint.

Data limitations Nuisance, abusive and hoax calls are not regarded as complaints.


Desired performance

Alpha: 19:05

Bravo: 24:33

Charlie: 21:45

Reporting


Implementation

responsibility

Police station: Police Station Commander responsible for the implementation of the

10111 Call Centre SOG

Cluster: Cluster Commander responsible for the implementation of the 10111 Call Centre

SOG

10111 Call Centres and Flying Squad: 10111 Call Centre Commander responsible for the

implementation of the 10111 Call Centre

7 Complaints are recorded on the Crime Administration System (CAS), the Mobile Data System (MDS) or the Global Emergency Command and Control System (GEMC3)

where after an IR number is generated by the relevant system. Complaints recoded on the MDS or the GEMC3 is transferred to the CAS. Enquiries and reports are thus

available on the CAS and the SAPS Efficiency Index.

Page | 60


guidelines and

instructions


System (CAS); SO (G) 28: Duties of a Police Station Commander; SO(G) 252: The Pocket Book

(SAPS 206); SO (G) 259: Rapid Response Services and Radio Equipped Vehicles; SO (G) 301:

Registers, Books and Forms; SO (G) 303: The Occurrence Book (SAPS 10); SOP 10111 Call

Centre and Police Stations, dated 2013-05-03; Circular with reference 3/21/3/1/77 over

3/1/5/1/188 over 3/1/5/1/203 dated 2006-10-13; Circular with reference 3/1/5/1/158 dated

2013-04-29; Circular with reference 3/1/5/1/188 dated 2013-05-03; Circular with reference

3/1/5/1/158 dated 2014-01-27

Page | 61

Indicator title Percentage of identified police stations where sector policing has been implemented

according to the set implementation criteria8

Short definition

The indicator relates to the number of police stations where sector policing is implemented as

a community-centred policing approach in accordance with the prescribed minimum

implementation criteria as determined in the Sector Policing National Instruction. National

Instruction 3/2013: Sector Policing. Sector Policing is a policing approach that adopts a

decentralised and geographical approach to policing by dividing a police station area into

sectors to enhance policing, response, service delivery and community involvement/interaction.

The following minimum implementation criteria are set for the implementation of sector

policing:

The police station area must be demarcated into sectors of at least two sectors.

A permanent member must be appointed as a sector commander to manage and

coordinate all crime related activities in the demarcated sectors. If adequate capacity is

available a sector commander may be appointed for each sector, or alternatively one

Sector Commander can be appointed to coordinate all activities in the sectors.

A sector profile must be compiled for each demarcated sector by the appointed sector

commander(s).

Operational members and physical resources must be deployed in accordance with the

crime pattern and threat analysis in one or more sectors to perform policing duties in the

demarcated sectors to enhance service delivery.

A sector forum must be established or an alternative arrangement should be in place to

facilitate community interaction (established and acknowledged community structures).

Purpose/importance

To support the implementation of the philosophy of Community and Partnership Policing by

dividing a policing area into smaller manageable sectors to improve policing, response time,

service delivery and community involvement/interaction.




audit purpose)

Demarcation of sectors: Demarcated map of policing area.

Appointment of a permanent member as Sector Commander: Written appointment

letter/job description

Sector Profiles: Sector Profile Template

Deployment of operational members: Tasking’s and minutes of Station Crime

Combatting Forum and/or in accordance with the Crime Pattern and Threat Analysis

compiled by the Crime Information Official, supported by the SAPS 15 (Report by the

Commander)

Sector Forum established: Minutes of Sector Forum meetings or invitations and

attendance of structured community meetings

System used for

performance

information

Manual Sector Policing Database

Supporting evidence


reporting

Provincial feedback reports signed off by the Provincial Commissioner

8 The set criteria for the implementation of sector policing are as follows: the police station area must be demarcated into at least two sectors; a permanent member must be

appointed as a sector commander(s) to manage and coordinate all crime-related activities in the demarcated sector(s); sector profile must be compiled for each demarcated sector by the appointed sector commander; operational members and physical resources must be deployed in accordance with the crime pattern and threat analysis to perform policing duties in the demarcated sectors to enhance service delivery, based on the available resources; and a sector forum(s) must be established or existing community structures may be utilised as long as it facilitates community interaction and participation

Page | 62


Method of

calculation

The total number of police stations where sector policing is implemented according to the

minimum criteria divided by the total number of operational police stations, expressed as a

percentage.

Data limitations Selected police stations in rural areas allocated with limited resources are not able to

implement sector policing.


Desired performance 95% of identified police stations to implement sector policing according to the set

implementation criteria

Reporting


Implementation

responsibility Police stations


guidelines and

instructions

National Instruction 1 of 2005: Performance Enhancement Process JD & PEP; National

Instruction 3 of 2013: Sector Policing; Circular with reference 3/1/5/1/342 dated 2013-08-19;

Circular with reference 3/1/5/1/342 dated 2013-12-30; Circular with reference 3/1/5/1/342

dated 2014-01-20; Circular with reference 3/1/5/1/342 dated 2014-02-11; Circular with

reference 3/1/5/1/342 dated 2014-04-17 and Circular with reference 3/1/5/1/342 dated 2014-

07-10

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Indicator title Percentage of functional Community Police Forums (CPFs) implemented at police

stations according to set guidelines9

Short definition

The indicator relates to the number of police stations where Community Policing Forums are

implemented and which is functioning as directed by the South African Police Service Act,

1995 (Act No 68 of 1995) Chapter 7 (Sec 18 to 23) and the South African Police Service

Interim Regulation for Community Policing Forums and boards (GN R384 in GG 22273 of 11

May 2001). This indicator does not relate to cluster or provincial Community Police Boards.

Purpose/importance

According to Section 215 of the Constitution, 1996 (Act 108 of 1996), sections 19, 20 and 21,

the SAPS has a duty to liaise with the community through Community Police Forums at

police station, cluster and provincial community police boards. Community Police Forums

play a pivotal role in the building of partnerships between communities and the police as an

essential element of a safe and secure society.

Additionally, one of the key ministerial priorities is to implement the JPCS community

outreach programme since it is a government imperative to bring government to the

people. This will contribute towards feelings of safety in communities and foster good

relationships between the police and the community.




audit purpose) Approved constitution, a Community Safety Plan and minutes of the CPF meetings.

System used for

performance

information

Manual Community Policing Implementation database


quarterly/annual

reporting

Quarterly and annual reports from the nine provinces as supported by the National

reporting template for Community Police Forums.


Method of calculation Total number of police stations with functional CPF’s divided by the total number of

operational police stations, expressed as a percentage.

Data limitations

This indicator does not relate to cluster or provincial Community Police Boards.

Some police stations cannot implement a functional CPF as these policing precincts are farm

areas with no community but only seasonal workers for example Kubusiedrift and Boetsap.


Desired performance 99% of police stations to have functional CPFs as per set guidelines


Implementation

responsibility

Police Station: Police Station Commanders to implement and report to Cluster

Commanders

Cluster: Cluster commanders to verify implementation, monitor implementation and

report to province

Province: provincial Head: VISPOL to monitor implementation and report to the

Division: Visible Policing

9 The following police stations: Kubusiedrieft, Mokopong and Boetsap cannot implement CPFs as these policing precincts are farm areas with no community but only

seasonal workers. Instead the Rural Safety Strategy is implemented at these police stations.

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Division: Visible Policing Component Head: Crime Prevention to monitor national

implementation and report to the accounting officer


guidelines and

instructions

SAPS Act, 1995 (Act No 68 of 1995) of 1995 Chapter 7 Sec 18 to 23 Community Police

Forums and Boards; SAPS Interim Regulation for Community Police Forums and Boards GN

R384 in GG 22273 of 11 May 2001 and Manual for the SAPS Community Policing, 1997

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Indicator title Number of rural and rural/urban mixed police stations implementing the set

criteria of the four pillars of the Rural Safety Strategy10

Short definition

The indicator relates to the number of rural police stations (police stations classified as rural

and rural-urban-mix police stations) where the Rural Safety Strategy is implemented in

accordance with the determined strategy pillar implementation criteria. A police

station/service point will be serving a rural area if the area in the whole, or a part thereof,

meets with the following criteria:

an area which are not urbanised, in other words located outside big cities or towns;

an area which typically consist of land which is devoted to agriculture, if commercial or

subsistence;

an area which lacks infrastructure or infrastructure development, such as tarred roads,

public transport, adequate sanitation and electricity, built up areas, communication

networks

an area which encompass large settlements in former homelands, which depend for

their survival on migratory labour and remittance

an area with a population of less than 150 000”

The Rural Safety Strategy will be implemented if the following determined strategy pillar

implementation criteria are met:

If Rural Safety Priority Committee meetings are facilitated quarterly at provincial

and/or cluster levels (clusters may combine their Rural Safety Priority Committee

meetings)

If a Rural Safety Coordinator has been appointed to coordinate all policing activities

and actions in the policing precinct (the appointed Sector Commander in a rural sector

may perform this function)

If a Rural Safety Plan has been developed at police station level in consultation with all

stakeholders to address crime in the rural community in an integrated manner

If rural safety meetings are facilitated with the rural community to create awareness

and enhance access, response and service delivery (the Community Police Forum

meeting or Sector Forum meeting may be used for this purpose, as long as rural safety

is a matter for discussion on the agenda)

If a capability has been established to respond to incidents in the rural community as

well as to plan and execute joint crime prevention operations to address crime in the

rural community, including stock theft (Visible Policing members, Tactical Response

Team, Public Order Policing Unit and/or Stock Theft Unit)

If joint crime prevention programmes/projects and operations has been implemented

in cooperation with all role players to address contributing factors influencing crime

and crime in general (government, Non-Governmental Organisations and the rural

community).

Purpose / Importance To support the implementation of the Rural Safety Strategy




audit purpose)

Provincial Priority Committee meetings: Minutes of meetings; appointment of a Rural Safety

Coordinator (written appointment letter/job description); developed Rural Safety Plan; local

rural safety meetings: minutes of meetings; joint operations: operational plans and joint

crime prevention programmes/projects (reports/media reports/photographic images).

10

The set criteria for the implementation of the four pillars of the Rural Safety Strategy are as follows: functional Rural Safety Priority Committee at provincial and

cluster levels; a permanent member must be appointed as a Rural Safety Coordinator( may be the Sector Commander appointed in the rural sector) to coordinate all policing activities and actions in the policing precinct; a joint Rural Safety Plan must be implemented to address crime in the rural community in an integrated manner; rural safety meetings must be facilitated with the rural community to create awareness and enhance access, response and service delivery (CPF or Sector Forum may be used for this purpose); a capability must be available to respond to incidents in the rural community as well as to plan and execute joint crime prevention operation to address crime in the rural community, including stock theft (Visible Policing members, Tactical Response Team, POP Unit and/or Stock Theft Unit in accordance with the approved Standard Operational Procedure); and joint crime prevention programmes/projects and operations must be implemented in cooperation with all role players to address contributing factors influencing crime in general (Government, Non-Governmental Organisations and the rural community).

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System used for

performance

information

Manual Rural Safety database maintained by the Division: Visible Policing


quarterly/annual

reporting

Manual Rural Safety database



The total number of rural police stations where the Rural Safety Strategy is implemented

according to the determined strategy pillar implementation criteria divided by the number

of identified rural and rural/urban mixed police stations, expressed by a percentage.

Data limitations Selected police stations in rural areas allocated with limited resources will impact on the

successful implementation of the Rural Safety Strategy.


Desired performance A total of 759 of the 879 identified have implemented the set criteria of the four pillars of

Rural Safety Strategy.


Implementation

responsibility

Police Station: Police Station Commander and the Rural Safety Coordinator

implement, coordinate and report

Cluster: Cluster Commander and the Rural Safety Coordinator monitor

implementation and report

Province: Provincial Commissioner and the Rural Safety Coordinator monitor

implementation and report


guidelines and

instructions

National Rural Safety Strategy: 2011 to 2014; Rural Safety Strategy Implementation

Guidelines: As issued by the Divisional Commissioner: Visible Policing; NATJOINT

Operational Instruction 19 of 2011 with reference 3/5/2/290 dated 2011-10-10; Circular with

reference 3/5/2/290 dated 2012-03-19; Circular with reference 3/5/2/290 dated 2012-06-12;

Circular with reference 3/5/2/290 dated 2013-04-03; Circular with reference 3/5/2/290 dated

2013-10-16; Circular with reference 3/5/2/290 dated 2014-05-15

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Indicator title Number of crime awareness campaigns conducted

Short definition

The indicator relates to crime awareness campaigns/public education programmes

relating to policing issues. At national level it refers to campaigns of national

importance which involve the Minister and/or Deputy Minister and the National

Commissioner or a senior officer duly nominated to represent him/her.

At Provincial level it refers to campaigns initiated by the Provincial Commissioner

and the Provincial Member of the Executive Council (MEC) for Safety and

Security/the Head of Department of the MECs office or a crime awareness

campaign initiated at provincial level managed by Corporate Communication.

Purpose/importance

National crime awareness campaigns are effective interactive tools to

communicate important messages and provide a platform for communities to raise

their concerns and complaints with regards to service delivery and are effective in

the prevention of crime.

New indicator A continuation from previous financial year - the measurement of the indicator

changed.


Source (document for audit

purpose)

National level:

o An approved awareness campaign project document or an impact report

on the crime awareness campaign or a media released speech by the

Minister and/or Deputy Minister and the National Commissioner or a

senior officer duly nominated to represent him/her during the awareness

campaign.

Provincial level:



MEC and/or HOD and/or the Provincial Commissioner.

System used for performance

information

Manual Crime Awareness Campaign database maintained by the Division: Visible

Policing


quarterly/annual reporting

National level:



Minister and/or Deputy Minister and the National Commissioner or a

senior officer duly nominated to represent him/her during the awareness

campaign.

Provincial level:

o Feedback report (Information Note) sign by the Provincial

Commissioner/Deputy Provincial Commissioner or a media release by

Organisational or Corporate Communication


Method of calculation Cumulative total number of crime awareness campaigns for a specific period

Data limitations -


Desired performance 65 crime awareness campaigns conducted

Page | 68


Implementation

responsibility

Province: Provincial Commissioner (initiation and reporting to the Division: Visible

Policing)

Official directives, guidelines

and instructions National Policing Strategy (DRAFT) and National Outreach Project (DRAFT)

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Indicator title Percentage of school safety programmes implemented at identified schools.

Short definition

The indicator relates to the percentage of school safety programmes implemented at

identified schools. This supports the implementation of the Crime and Violence in Schools

Collaborative Partnership Protocol between the Department of Basic Education (DBE) and

SAPS. The aims of this Protocol are to develop and support the implementation of school-

based crime prevention programmes. These school-based crime prevention programmes

aim to:

Strengthen Safe School Committees to curb crime and violence in schools;

Encourage all role players at schools and communities to play an active role as

members of Safe School Committees;

Link all schools to local police stations;

Establish reporting systems at schools;

Raise awareness amongst learners regarding crime and violence and its impact on

individuals, families and education;

Establish a school-based crime prevention service and interventions, which will deter

potential offenders and empower potential victims and past victims;

Extend crime prevention programmes to Early Childhood Development Centres in

order to raise awareness amongst young children;

Mobilise communities to take ownership of schools; and

To promote the image of the South African Police Service, and to build positive

relationships between schools, police stations, children, school communities and the

police.

Schools are identified on the basis of crime prevalence, formal linking has to be established

with the school and interventions focus on these schools in order to ensure they are

stabilised and normalisation maintained. Elements of safe school programmes are crime

prevention operations, schools-based crime awareness campaigns and community crime

awareness educative programmes aimed at schools. It is critical that on-going formalised

relationships through official linking between the police stations and schools are established

and maintained for crime prevention initiatives to be implemented.

(At least 1 programme per school at all identified schools must be executed)

Purpose/importance

Schools-based crime prevention is an essential aspect of the Public Education and the

Values Pillar of the National Crime Prevention Strategy adopted by Cabinet in 1996. It

supports building resilience, resistance and positive values against crime and violence

among the young and the communities that nurture them.

New indicator Revised performance indicator and target from 2015 /2016

Type of indicator Output and activity


audit purpose)

Linkage document relating to the linkage of the school to a police station and any

document showing the intervention/action at the school

System used for

performance

information

Manual Safe Schools database


quarterly/annual

reporting

Division: Visible Policing: Database of schools identified per province and quarterly

certificate from province to National Head Office regarding the percentage of identified

schools where safety programmes were implemented and links established with these

schools.

PROVINCES:

List of schools identified in the province with the police stations to which it will be

linked and

A copy of the linkage certificate and a list of schools where initiatives were

undertaken. The list of initiatives must also include the type of event hosted at the

Page | 70

school.

CLUSTER:

List of schools identified in the cluster with the police stations to which it will be linked

and

A copy of the linkage certificate and a list of schools where initiatives were

undertaken. The list of initiatives must also include the type of event hosted at the

school.

POLICE STATIONS:

At each station proof of the programme (event/initiative) that took place at the linked

school in the Portfolio of evidence.

(Proof can include: Project plan, Budget and/or resource allocation plan for the project

at each school, confirmation letter from school acknowledge that the event took

place, attendance register, impact report, address of SAPS representative, agenda and

minutes of School safety Committee meetings, news clippings of specific events at

schools, OPAM report printouts of operations)

Above information is populated into a user-friendly performance reporting table.


Method of calculation The sum of the number of school safety programmes conducted at identified schools

divided by the number of schools identified in each province, expressed as a percentage

Data limitations -


Desired performance 100% of identified where the schools safety programmes implemented.


Implementation

responsibility

Police station: Implementation of safe school programmes at identified police

stations

Cluster: Monitoring implementation of safe school programmes in the cluster

Province: Identifying schools on the basis of crime prevalence and monitoring

implementation of safe school programmes


guidelines and

instructions

Constitution of the Republic of South Africa (Act No 108 of 1996, Sec 205); Children’s Act,

2005 (Act No 38 of 2005); Child Justice Act, 2008 (Act No 75 of 2008); South African Schools

Act (Act No 84 of 1996); National Instruction 2 of 2010: Children in conflict with the Law;

National Instruction 3 of 2010: Children in Need of Care and Protection; SAPS Guidelines on

School-Based Crime Prevention; Safety in Education Partnership Protocol between the

Department of Basic Education (DBE) and SAPS; Circular with reference number

3/1/5/1/343(2) dated 2009/09/23; Circular with reference number 3/1/5/1/343)(14) dated

2011/07/05; Circular with reference number 3/1/5/1/343(14) dated 2012/05/02; Circular with

reference number 3/1/5/1/343 (14) dated 2015/10/22 and Circular with reference number

3/1/5/1/343 (14) dated 2016/03/02

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Sub-programme: Border Security

Indicator title

Percentage of crime-related hits reacted to as a result of Movement Control

System and Enhanced Movement Control System screening on wanted

persons/circulated stolen or robbed vehicles

Short definition

The performance indicator relates to crime-related hits reacted to as a result of hits

generated from the Movement Control System (MCS) or Enhanced Movement Control

System (EMCS) screening on wanted persons and circulated, stolen or robbed vehicles at the

various identified Ports of Entry.

A hit can comprise of:

Wanted persons for whom a warrant of arrest has been issued (wanted database);

Vehicles circulated as stolen/robbed Crime Administration System (CAS) Circulation

System (Vehicles) and

Inkwazi hits (related to reports on movement, obtain travel information, etc.)

The hit received will stipulate the action required for instance:

Wanted for arrest (warrant of arrest available),

Movement of a person

Searching of a person

Stolen/robbed vehicle.

Crime prevention activities along South African borders will contribute towards the

reduction of illegal cross-border movement of people, goods, and services as well as hostile

elements that threaten the territorial integrity of the state and the well-being of its people.

Purpose / Importance

The reaction to crime-related hits of circulated persons and stolen/robbed vehicles as a

result of MCS or EMCS screening will contribute towards a safe and secure environment for

all within South Africa. Policing activities along South Africa’s borders contribute towards the

reduction of illegal cross-border movement of people, goods and services, as well as hostile

elements that threaten the territorial integrity of the state and the well-being of its people.

New indicator A continuation from previous financial years.



audit purpose) Hit Register, Hit printout, Occurrence Book, Unit Reports

System used for

performance

information

Manual quarterly report template


quarterly / annual

reporting

Manual Database


Method of calculation Number of crime-related hits reacted to divided by the number of hits received expressed as

a percentage

Data limitations

An immigration officer could record an incorrect name/registration number that can

incorrectly generate a hit. Should the incorrect name/registration number generate a hit on

the MCS or EMCS, the SAPS members at the border post must react in terms of the action

required. Therefore these hits are included in the performance. The details of the

vehicle/person will be verified by SAPS members and released if it does not match the

Page | 72

circulated vehicle/person.


Desired performance Maintain 100% reaction to hits (persons and vehicles)

Reporting responsibility Division: Operational Response Service.

Implementation

responsibility

Ports of Entry, Provincial Commissioners and the Divisional Commissioner: Operational

Response Service in terms of OR Tambo International Airport and Durban Harbour.


guidelines and

instructions

Standard Operating Procedure (SOP) on EMCS, National Instruction 2/2002, National

Instruction 8/2011 and Guidelines for CSC (Durban Harbour and OR Tambo International

Airport)

Page | 73

Indicator title

Percentage of profiled vehicles/containers and cargo/consignment searched for

illicit drugs, firearms, stolen/robbed vehicles, consignment, smuggled persons, and

counterfeit goods/contraband

Short definition

The performance indicator relates to the selection of suspicious profiled vehicles, containers

and cargo consignment entering or leaving the RSA from identified high-risk countries and

to search these vehicles, containers and cargo consignment for illicit drugs, illegal firearms,

stolen/robbed vehicles, smuggled persons and counterfeit goods/contraband.


It is important to conduct searches on suspicious profiled vehicles, containers and cargo

consignment entering or leaving the RSA from identified high-risk countries are conducted

to detect illegal cross border movement of persons and illegal goods for the purposes of

effective border control.

New indicator New performance indicator



audit purpose)

Consolidated summary of the report on quarterly basis source document to execute

profiling will include the following at the port of entry level:

Profile Register; Search Register; Clearance documents from SARS (applicable to Land ports);

Airway bill (applicable to Airports); Manifest (applicable to Harbours); Registration paper and

SARPCO clearance certificate for vehicles when exported.

System used for

performance

information

Manual quarterly report template (Quarterly reports from ports of entry/province and Nodal

Point (Division: Operational Response Service) kept at Divisional level, processed into a user

friendly table)


quarterly / annual

reporting

Manual database


Method of calculation Number of profiled vehicles /containers and cargo/ consignment profiled divided by

searched, expressed as a percentage.

Data limitations

Lack of an integrated profiling system with other stake holders within the border

environment. Each government department (roll players) in the border environment systems

are not linked.

Reporting cycle Quarterly and annually.

Desired performance 100% of profiled vehicles/containers and cargo searched.


Implementation

responsibility

Ports of Entry (land, sea and air), Provincial Commissioners and the Divisional Commissioner:

Operational Response Service in terms of OR Tambo International Airport and Durban

Harbour.


guidelines and

instructions

NI 2/2002, Police Act, 1995 (Act No 68 of 1995) Section 13(6)

Page | 74

Sub-programme: Specialised Interventions

Indicator title

Percentage of medium11

to high12

-risk13

incidents stabilised14

in relation to requests

received (National Intervention Unit, Special Task Force and Public Order Policing

Unit)

Short definition

The indicator relates to medium to high-risk incidents stabilised by STF, NIU and POP where

normal policing requires additional support:

The Special Task Force (STF) (hostage takings, interventions to combat terrorism, organised

crime, serious and violent crime, protection of VIP and high-risk persons; and search, rescue

operations; and operational support).

National Intervention Units (NIU) (operational support to police stations and other

government departments), escorting dangerous criminals, protection for VIP’s and events).

Public Order Policing Units (POP) (crowd peaceful policed by Pop units and crowd unrest

incidents stabilised by POP units) (The nature of POP duties falls outside the scope of

generic policing functions and therefore POP members are trained and equipped to

effectively deal with situations that police officers, given their basic training and standard

equipment, cannot deal with otherwise).


Internal instability (public disorder), hostage takings, serious and violent crime, organised

crime, and acts of terrorism pose a serious threat to the national security and the safety of

the inhabitants of the country. Public violence for example is an emerging issue that requires

specific attention. Violent protest results in the police having to divert resources away from

normal policing functions in order to stabilise violent disorder.




audit purpose)

STF (Task Register), NIU (Task Register), POP Units (IRIS Back-up Hand Incident Report/IRIS

Register/Incident Reporting Information System (IRIS))

System used for

performance

information

STF and NIU (manual quarterly/annual report template from unit commanders) and POP

Units (IRIS Back-up Hand Incident Report/IRIS Register/Incident Reporting Information

System (IRIS))


quarterly / annual

reporting

STF and NIU (table including the number of incidents stabilised and Quarterly/Annual

Report template from unit commanders). POP Units (Detail Report from the Incident

Reporting Information System)



Number of incidents stabilised divided by the number of requests received, expressed as a

percentage15

STF- (number of hostage takings, interventions to combat terrorism, organised

crime, serious and violent crime, protection of VIP and high-risk persons; search

and rescue operations; and operational support)

NIU - (number of operational support to police stations and other government

11 Medium-risk threat: a situation where information indicates that serious bodily harm or death could be inflicted and which should be resolved by employing tactical capabilities. 12 High-risk threat: a situation where information dictates the probability that serious bodily harm or death will likely be inflicted and which has to be resolved by deploying specialised tactical capabilities. 13 Risk: a future incident that may affect the implementation of strategic or operational priorities and may emanate from either within or outside the SAPS. 14 Stabilise: to reach a state where there are no longer any major challenges or problems requiring specialised policing intervention and which is unlikely to deteriorate, meaning that it can be managed through normal day-to-day policing. 15 Should an incident be cancelled while the operational team is on its way to respond or where an incident has been stabilised by other 3rd parties’ e.g. Visible Policing, before the intervention team arrived at the scene, the mobilisation is recorded as reacted to request received as the intervention team has been mobilised even though the situation that requires the specialised intervention no longer exists. The reason for this is that resources were activated and mobilised resulting in expenses and these expenses must be accounted for.

Page | 75

departments), escorting dangerous criminals, protection for VIP’s and events)

(National deployments; reflected as only one task number for the consecutive

month of the deployment) (Only one request for a task can be received, but this

request can be calculated as multiple taskings conducted over consecutive days

resulting in separate activities/tasking’s on each day).

POP – number of crowd peaceful and crowd unrest incidents policed by POP.

Data limitations

STF- all cancelled tasks excluded from calculation rules

POP- all crowd-related incidents policed by only VISPOL/Metro excluded from calculation

rules


Desired performance 100% incidents stabilised in relation to requests received (National Intervention Unit, Special

Task Force and Public Order Policing Unit)


Implementation

responsibility

NIU Units (Cape Town, Pretoria, Durban, Mthatha), STF Units (Cape Town, Pretoria, Durban),

POP Units, Provincial Heads: ORS, Component Head: Specialised Operations and Divisional

Commissioner: Operational Response Services


guidelines and

instructions

STF (National Instruction 9/2011). POP Units (National Instruction 4/2014, SASREA Act, 2010

(Act No 2 of 2010) and Regulation of Gatherings Act, 1993 (Act No 205 of 1993)

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Indicator title Percentage of safe deliveries of valuable and/or dangerous cargo in relation to the

number of cargo16

protection provided

Short definition

The indicator relates to the protection of valuable and or dangerous cargo. Valuable cargo

can be defined as a material or monetary value with considerable importance or quality such

as cash currency, gold bullion and currency printing material. Dangerous cargo can be

defined as cargo causing danger, risk or harm such as explosives and ammunition, nuclear

material, firearms and drugs.


Theft or robbery of valuable cargo can lead to the funding of terrorist organisations and the

undermining of government currency. If dangerous cargo are left unmonitored, it can fall

into the hands of terrorists and criminals (contributing to serious and violent crime), which

poses a threat to national security (human life, food and water sources, fauna and flora, etc.)




audit purpose) Mobile Operations Index Register

System used for

performance

information

IRIS Back-up Hand Incident Report (SAPS 5 diary) /IRIS Register/Incident Reporting

Information System (IRIS)


quarterly / annual

reporting

Quarterly/annual report from Units to the Section Commander: Mobile Operations at

Divisional level consolidated into a letter from the Section Head: Tactical Operations

indicating the number of cargoes protected and the number of security breaches.


Method of calculation The total number of security breaches divided by the total number of protection provided



Desired performance 100% protection provided without security breaches

Reporting responsibility Division: Operational Response Service

Implementation

responsibility Pretoria and Cape Town Mobile Operations Units


guidelines and

instructions

SOP on Safe guarding of valuable cargo and dangerous goods; and Memorandum of

Understanding (MOU) between the SAPS and South African Reserve Bank

Information flow

o A written, SMS, email or fax request for the protection of a valuable/dangerous cargo is

received by the Unit Commander.

o Upon receipt, the request is recorded in the IRIS - Back-up Hand Incident Report (SAPS

5 diary), the Index Register and the IRIS.

o A designated official opens a file and compile an operational plan for the execution of

the operation which is approved by the Unit Commander and file in the Index file.

o After execution of the operation the outcome is captured against the request recorded

16 Dangerous and valuable cargo refer to the protection duties performed by the National Mobile Operations Units in Cape Town and Pretoria relating to the South African Reserve Bank, South African Bank Notes, Denel, Koeberg, SAPS Forensic Science Laboratory, SAPS Supply Chain Management, Department of Environmental Affairs, National Treasury, Independent Electoral Commission and Parliament.

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in the IRIS - Back-up Hand Incident Report (SAPS 5 diary), the Index Register and the

IRIS. The IRIS operator/designated official must ensure that the information recorded in

the IRIS Back-up Hand Incident Report (SAPS 5 diary) and Index Register corresponds

with the data recorded on the IRIS system (electronic).

o Performance information (as recorded in the IRIS System) is recorded in a

quarterly/annual report template by the Unit Commander.

o The quarterly/annual report is submitted to the Section Commander: Mobile Operations

at Division: Operational Response Services.

o The Section Commander: Mobile Operations receives the quarterly/annual report from

the two units and submits a consolidated quarterly/annual report to the Section Head:

Tactical Operations.

o The Section Head: Tactical Operations compiles a letter relating to the number of

valuable/dangerous cargo and breaches to the Component Head: Specialised

Operations for approval.

o Performance information is submitted to the Commander: Management Information

and Strategic Planning at Operational Response Services for comparison with the

supporting document and inclusion in the Division’s quarterly/annual report template.

o Performance is approved by the Divisional Commissioner: Operational Response Service

and submitted to the Section Head: Monitoring and Evaluation.

o A designated official at the Sub-Section Organisational Performance Monitoring

receives the performance information and supporting evidence for quarterly/annual

reporting, confirms the information with the supporting document and capture the

relevant information in the quarterly/annual report template.

o Quarterly/annual performance report is submitted to Internal Audit for audit purposes

and the issuing of an Audit Report.

o Quarterly/annual performance report is submitted to the National Commissioner for

approval.

o Approved quarterly/annual performance report is submitted to relevant role players.

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Programme 3: Detective Service

Purpose: Enable the investigative work of the South African Police Service, including providing support to investigators in

terms of forensic evidence and the Criminal Record Centre.

Strategic objective: To contribute to the successful prosecution of crime, by investigating, gathering and analysing

evidence, thereby increasing the detection rate of priority crime.


Sub-programme: Crime Investigation

Detection rate for serious crime

Percentage of trial-ready case dockets for serious crime

Conviction rate for serious crime

Detection rate for contact crime

Percentage of trial-ready case dockets for contact crime

Conviction rate for contact crimes

Detection rate for crimes dependent on police action for detection

Percentage of trial-ready case dockets for crimes dependent on police action for detection

Conviction rate for crimes dependent on police action for detection

Detection rate for crimes against women 18 years and above (murder, attempted murder, all sexual offences,

common assault and assault GBH)

Percentage of trial-ready case dockets for crime against women 18 years and above (murder, attempted

murder, all sexual offences, common assault and assault GBH)

Conviction rate for crime against women 18 years and above (murder, attempted murder, all sexual offences,


Detection rate for crime against children under 18 years (murder, attempted murder, all sexual offences,


Percentage of trial-ready case dockets for crime against children under 18 years (murder, attempted murder, all

sexual offences, common assault and assault GBH)

Conviction rate for crime against children under 18 years (murder, attempted murder, all sexual offences,


Detection rate for criminal and violent conduct in public protests

Percentage of trial-ready case dockets for criminal and violent conduct in public protests

Conviction rate for criminal and violent conduct in public protests

Sub-programme: Specialised Investigations

Percentage of trial-ready case dockets for fraud and corruption by individuals within the JCPS Cluster

Detection rate for serious commercial crime-related charges

Percentage of trial-ready case dockets for serious commercial crime-related charges

Percentage of registered serious organised crime project investigations successfully terminated

Number of serious commercial crime-related trial-ready case dockets where officials are involved including

procurement fraud and corruption

Value of amount involved in procurement fraud and corruption-related cases

Detection rate for cyber-crime-related cases

Percentage of INTERPOL case files closed

Percentage of arrests of identified transnational crime suspects facilitated

Percentage of cross border operations conducted in relation to requests received

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Sub-programme: Criminal Record Centre

Percentage of original previous conviction reports generated

Sub-programme: Forensic Science Laboratory

Percentage of routine case exhibits (entries) finalised

Percentage of non-routine case exhibits (entries) finalised

Percentage of Biology Deoxyribonucleic acid (DNA) Intelligence case exhibits (entries) finalised

Percentage reduction in case exhibits (entries) exceeding the prescribed time frame of 28 working days

Percentage of Ballistics (IBIS) Intelligence case exhibits (entries) finalised (acquired)

Page | 80


Sub programme: Crime Investigation

Indicator title Detection rate for serious crime

Short definition

Detection rate is an indication of successful investigations in relation to the active

investigative workload.

Successful investigations consist of:

the positive identification, arrest and charging of a perpetrator

investigations withdrawn by the complainant before the perpetrator is charged

investigations closed as unfounded.

Active investigative workload consist of:

Crimes reported to the SAPS

Active investigations carried over from the previous financial year to the current financial

year.

Serious crimes consist of: murder, attempted murder, robbery with aggravating circumstance,

common robbery, assault GBH, assault common, sexual offences, arson, malicious damage to

property, burglary at residential premises, burglary at non- residential premises, theft of

motor vehicle and motor cycle, theft out off/ from motor vehicle, stock theft, theft, fraud,

shoplifting. All attempts in respect of the mentioned crimes are included.

Purpose/importance

Reduction of crime by means of effective detection of perpetrators.

Delivery of justice to victims of crime by means of quality criminal investigations.

Restore the trust and faith of the communities in the ability of SAPS to reduce crime, deliver

quality services and create a safe and secure environment.

The indicator is important to ensure that all people in South Africa are and feel safe.




audit purpose)

Case docket (SAPS3M)

Systems used for

processing and

reporting performance

information

Crime Management Information System (CMIS) a function of the Crime Administration

System (CAS)/ICDMS

Supporting evidence

for annual reporting

Data extraction from the CIMS into a spreadsheet format

Calculation type Cumulative calculated over a 12 month period


The following formula is used as the method of calculation:

The sum of the number of charges referred to court (Column 3) + the sum of the

number of charges withdrawn before court (Column 4) + the sum of the number of

charges unfounded (Column 6) ÷ by the sum of the number of charges reported

(Column 1) + the number of charges brought forward (Column 2) x 100, expressed as a

percentage.

Page | 81

(Column 3 + Column 4 + Column 6)÷(Column 1 + Column 2) x 100 = Percentage

Performance

Data limitations

Annual data for the performance indicators are available only after the formal release thereof

by the SAPS Crime Registrar office. The National Prosecuting Authority (NPA) has the sole

mandate to decide whether to institute prosecution or not. Due to the excessive workload of

the National Prosecuting Authority (NPA), it can happen that dockets referred for decision

are kept for long periods and this can have a negative impact on the performance of SAPS.

Reporting cycle Quarterly, per semester and annually

Desired performance 38% (832 639 from a total of 2 191 155)

Reporting

responsibility Division: Detective Service

Implementation

responsibility

Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial

Commissioners: Crime Detection,: Division: Detective Service: Component Heads, Provincial

Heads: Detective Service, Cluster Commanders, Detective Cluster Coordinators, Police Station

Commanders, Branch Commanders, all Detective Unit Commanders and Investigating

Officers


guidelines and

instructions

Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 and National

Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,

2/2010, 3/2010, 3/2011, 2/2012

Page | 82

Indicator title Percentage of trial-ready case dockets for serious crime

Short definition

Trial-ready rate is an indication of the number of dockets pending in court in relation to the

number of dockets marked as trial-ready on CAS / ICDMS. The indicator relates to the

provision of a fully investigated case docket, if it includes one or more charges (investigation

finalised), which can be utilised by the National Prosecuting Authority (NPA) for the purpose

of proceeding with a trial of an offender(s) on charge(s) linked to the docket. Fully

investigated entails that there is no outstanding information which requires further

investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.)

have been obtained. The definition is extended to include the following;

all cases where the accused pleads guilty, is convicted and sentenced on first

appearance in court even though previous conviction reports (SAPS 69) is not available

all cases where the accused pleads guilty and is found guilty on the first appearance in

court, but the case is only remanded for sentencing to a later date

all cases where an admission of guilt fine was determined by the Public Prosecutor/

SAPS and the accused paid the admission of guilt but the previous conviction report

(SAPS 69) is still outstanding

all cases where the Public Prosecutor decided to finalise the case by means of

Alternative Dispute Resolution (ADR) programme while investigations are still

outstanding.

all cases where the investigation is finalised and referred to and kept at the office of the

Senior Public Prosecutor(SPP) or Director of Public Prosecution (DPP) to determine a

trial date

all cases where the investigation is completed but a trial date cannot be set because

the accused awaits psychiatric evaluation at an institution

all cases where the investigation is completed, has been referred to court and on the

first appearance in court the Public Prosecutor withdraws the cases on the ground of

“De minimis non curat lex” or “No prospect of a successful conviction.

Serious crimes consist of: murder, attempted murder, robbery with aggravating circumstance,


property, burglary at residential premises, burglary at non- residential premises, theft of

motor vehicle and motor cycle, theft out off/ from motor vehicle, stock theft, theft, fraud,


Purpose/importance

The measurement of trial-ready dockets ensures that the necessary investigations are

completed after a perpetrator is charged.








audit purpose)


Systems used for

processing and


information


System (CAS)/ICDMS

Supporting evidence

for quarterly /annual

Data extraction from the CMIS into a spread sheet format

Page | 83

reporting



The number of case dockets certified as “Investigation Finalised” on the Crime Administration

System (CAS),divided by all outstanding dockets in court (Column 8.6) x by 100, expressed as

a percentage.

Data limitations


by the SAPS Crime Registrar office. Dependency on other divisions, government departments

and private institutions for timeous submission of reports


Desired performance 64% (249 293 from a total of 389 520)

Reporting


Implementation

responsibility


Commissioners: Crime Detection, Provincial Heads: Detective Service, Cluster Commanders,

Detective Cluster Coordinators, Police Station Commanders, Branch Commanders, all

Detective Unit Commanders and Investigating Officers


guidelines and

instructions

Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381; National

Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,

2/2010, 3/2010, 3/2011, 2/2012; Correspondence 3/1/8/6 dated 2010-10-07: Definition on

formula to calculate the percentage of court ready and Correspondence 26/13/1 dated 2013-

12-23 : Certification of trial-ready case docket on CAS/ICDMS

Page | 84

Indicator title Conviction rate for serious crime

Short definition

Conviction rate is an indication of perpetrators found guilty and sentenced in court. Serious

crimes consist of: murder, attempted murder, robbery with aggravating circumstance,


property, burglary at residential premises, burglary at non-residential premises, theft of

motor vehicle and motor cycle, theft out off/from motor vehicle, stock theft, theft, fraud and


Purpose/importance

Determine the impact of detection- and trial-ready rates on successful prosecutions. Delivery

of justice to victims of crime. Restore the trust and faith of the communities in the ability of

SAPS to reduce crime, deliver quality services and create a safe and secure environment. The

indicator is important to ensure that all people in South Africa are and feel safe.


Type of indicator Outcome


audit purpose)


Systems used for

processing and


information


System (CAS)/ICDMS

Supporting evidence


reporting




The conviction rate is measured by the number of charges resulting in a guilty17

verdict

(Column 8.2) divided by the sum of the guilty (Column 8.2) and not guilty18

verdicts (Column

8.3) x 100, expressed as a percentage.

Data limitations


by the SAPS Crime Registrar office. The human factor as oral evidence of complainants and

witnesses often contradict each other resulting in the discharge of accused persons on legal

technicalities which is beyond the control of the SAPS. South African Law of Evidence is

based on presumption of innocent until proven guilty and if there is a doubt, the benefit of

the doubt will also go to the accused person, resulting in a discharge. Backlog of trial-ready

cases on court roll and postponement of trial-ready cases in court due to various reasons.



Reporting

responsibility Division: Detective Service.

Implementation

responsibility





17 Where an accused has been trialed and convicted. 18 Where an accused has been trialed and found not guilty.

Page | 85


guidelines and

instructions


Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,

2/2010, 3/2010, 3/2011, 2/2012

Page | 86

Indicator title Detection rate for contact crime

Short definition









Active investigations carried over from the previous financial year to the current

financial year.

Contact crimes includes: murder, attempted murder, robbery with aggravating circumstance,

common robbery, assault GBH, assault common, sexual offences.

Purpose/importance









audit purpose)


Systems used for

processing and


information


System (CAS)/ICDMS

Supporting evidence


reporting




The sum of the number of charges referred to court (Column 3) + the number of charges

withdrawn before court (Column 4) + the number of charges unfounded (Column 6) ÷ by

the sum of the number of charges reported (Column 1) + the number of charges brought

forward (Column 2) x 100, expressed as a percentage.

Data limitations








Page | 87

Reporting


Implementation

responsibility






guidelines and

instructions


Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,

2/2010, 3/2010, 3/2011, 2/2012

Page | 88

Indicator title Percentage of trial-ready case dockets for contact crime

Short definition


















outstanding.



trial date






Contact crimes includes: murder, attempted murder, robbery with aggravating circumstance,

common robbery, assault GBH, assault common, sexual offences.

Purpose/importance










audit purpose) Case docket (SAPS3M)

Systems used for

processing and


information


System (CAS)/ICDMS

Supporting evidence


reporting



Page | 89




a percentage.

Data limitations






Reporting


Implementation

responsibility






guidelines and

instructions


Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,




Page | 90

Indicator title Conviction rate for contact crimes

Short definition

Conviction rate is an indication of perpetrators found guilty and sentenced in court. Contact

crimes includes: murder, attempted murder, robbery with aggravating circumstance, common

robbery, assault GBH, assault common, sexual offences.

Purpose/importance








audit purpose)


System used for

performance

information


System (CAS)/ICDMS

Supporting evidence


reporting





verdict


verdicts (Column

8.3) x 100, expressed as a percentage.

Data limitations










Reporting


Implementation

responsibility






guidelines and

instructions


Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,

2/2010, 3/2010, 3/2011, 2/2012


Page | 91

Indicator title Detection rate for crimes dependent on police action for detection

Short definition










financial year.

Crimes dependent on police action for detection includes: Illegal possession of firearms and

ammunition, drug-related crime and driving under the influence of alcohol.

Purpose/importance

Reduction of crime by means of effective detection of perpetrators. Delivery of justice to

victims of crime by means of quality criminal investigations. Restore the trust and faith of the

communities in the ability of SAPS to reduce crime, deliver quality services and create a safe

and secure environment. The indicator is important to ensure that all people in South Africa

are and feel safe.





Systems used for

processing and


information


System (CAS)/ICDMS

Supporting evidence


reporting







forward (Column 2) x 100, expressed as a percentage

Data limitations







Desired performance 99.60% (346 852 from a total of 348 244)

Page | 92

Reporting


Implementation

responsibility






guidelines and

instructions


Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,

2/2010, 3/2010, 3/2011, 2/2012

Page | 93

Indicator title Percentage of trial-ready case dockets for crimes dependent on police action for

detection

Short definition


















outstanding.

all cases where the investigation is finalised and referred to and kept at the office of

the Senior Public Prosecutor(SPP) or Director of Public Prosecution (DPP) to determine

a trial date






Crimes dependent on police action for detection includes: Illegal possession of firearms and

ammunition, drug-related crime and driving under the influence of alcohol.

Purpose/importance











System used for

performance

information


System (CAS)/ICDMS


quarterly /annual

reporting



Method of calculation The number of case dockets certified as “Investigation Finalised” on the Crime

Administration System (CAS),divided by all outstanding dockets in court (Column 8.6) x by

Page | 94

100, expressed as a percentage.

Data limitations

Annual data for the performance indicators are available only after the formal release

thereof by the SAPS Crime Registrar office. Dependency on other divisions, government

departments and private institutions for timeous submission of reports



Reporting responsibility Division: Detective Service

Implementation

responsibility



Detective Cluster Coordinators, Police Station Commander, Branch Commanders, all



guidelines and

instructions


Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,


formula to calculate the percentage of court ready and Correspondence 26/13/1 dated

2013-12-23 : Certification of trial-ready case docket on CAS/ICDMS

Page | 95

Indicator title Conviction rate for crimes dependent on police action for detection

Short definition

Conviction rate is an indication of perpetrators found guilty and sentenced in court. Crimes

dependent on police action for detection includes: Illegal possession of firearms and

ammunition, drug-related crime and driving under the influence of alcohol .

Purpose/importance

Determine the impact of detection- and trial-ready rates on successful prosecutions.

Delivery of justice to victims of crime. Restore the trust and faith of the communities in the

ability of SAPS to reduce crime, deliver quality services and create a safe and secure

environment.





audit purpose ) Case docket (SAPS3M)

System used for

performance

information


System (CAS)/ICDMS


quarterly /annual

reporting





verdict


verdicts (Column

8.3) x 100, expressed as a percentage

Data limitations


thereof by the SAPS Crime Registrar office. The human factor as oral evidence of

complainants and witnesses often contradict each other resulting in the discharge of

accused persons on legal technicalities which is beyond the control of the SAPS. South

African Law of Evidence is based on presumption of innocent until proven guilty and if there

is a doubt, the benefit of the doubt will also go to the accused person, resulting in a

discharge. Backlog of trial-ready cases on court roll and postponement of trial-ready cases

in court due to various reasons.


Desired performance 97,20% (139 568 from a total of 143 588)

Reporting responsibility Division: Detective Service.

Implementation

responsibility






guidelines and


Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,


Page | 96

instructions 2/2010, 3/2010, 3/2011, 2/2012

Page | 97

Indicator title Detection rate for crime against women 18 years and above (murder, attempted


Short definition










financial year.

(due to this indicator being complex a principle decision was taken only to include the

following crimes: murder, attempted murder, all sexual offences, common assault and

assault GBH).

Purpose/importance









audit purpose)


Systems used for

processing and


information


System (CAS)/ICDMS


quarterly /annual

reporting







forward (Column 2) x 100, expressed as a percentage

Data limitations


thereof by the SAPS Crime Registrar office. The National Prosecuting Authority (NPA) has

the sole mandate to decide whether to institute prosecution or not. Due to the excessive

workload of the National Prosecuting Authority (NPA), it can happen that dockets referred

for decision are kept for long periods and this can have a negative impact on the

performance of SAPS.


Page | 98


Reporting responsibility Division: Detective Service

Implementation

responsibility






guidelines and

instructions

Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381

National Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007,

3/2008, 2/2010, 3/2010, 3/2011, 2/2012

Page | 99

Indicator title Percentage of trial-ready case dockets for crime against women 18 years and above

(murder, attempted murder, all sexual offences, common assault and assault GBH)

Short definition


















outstanding.



trial date






Crimes against Women include Murder, Attempted Murder, Assault GBH, Assault Common

and Sexual Offences.

Purpose/importance










audit purpose)


Systems used for

processing and


information


System (CAS)/ICDMS

Supporting evidence


reporting



Page | 100




a percentage

Data limitations






Reporting


Implementation

responsibility






guidelines and

instructions


Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,




Page | 101

Indicator title Conviction rate for crime against women 18 years and above (murder, attempted


Short definition


against Women include Murder, Attempted Murder, Assault GBH, Assault Common and

Sexual Offences.

Purpose/importance









System used for

performance

information


System (CAS)/ICDMS

Supporting evidence


reporting





verdict


verdicts (Column


Data limitations










Reporting


Implementation

responsibility






guidelines and

instructions

Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381


3/2008, 2/2010, 3/2010, 3/2011, 2/2012


Page | 102

Indicator title Detection rate for crime against children under 18 years (murder, attempted


Short definition










financial year.

( due to this indicator being complex a principle decision was taken only to include the

following crimes: murder, attempted murder, all sexual offences, common assault and assault

GBH).

Purpose/importance

Reduction of crime by means of effective detection of perpetrators. Delivery of justice to

victims of crime by means of quality criminal investigations. Restore the trust and faith of the

communities in the ability of SAPS to reduce crime, deliver quality services and create a safe

and secure environment. The indicator is important to ensure that all people in South Africa

are and feel safe.





Systems used for

processing and


information


System (CAS)/ICDMS

Supporting evidence


reporting








Data limitations








Page | 103

Reporting


Implementation

responsibility






guidelines and

instructions


Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,

2/2010, 3/2010, 3/2011, 2/2012

Page | 104

Indicator title Percentage of trial-ready case dockets for crime against children under 18 years

(murder, attempted murder, all sexual offences, common assault and assault GBH)

Short definition


















outstanding.



trial date






Crimes against Children include Murder, Attempted Murder, Assault GBH, Assault Common

and Sexual Offences.

Purpose/importance











Systems used for

processing and


information


System (CAS)/ICDMS

Supporting evidence


reporting



Page | 105




a percentage

Data limitations






Reporting


Implementation

responsibility






guidelines and

instructions


Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,




Page | 106

Indicator title Conviction rate for crime against children under 18 years (murder, attempted


Short definition


against Children include Murder, Attempted Murder, Assault GBH, Assault Common and

Sexual Offences.

Purpose/importance




environment.





Systems used for

processing and


information


System (CAS)/ICDMS

Supporting evidence


reporting





verdict


verdicts (Column


Data limitations










Reporting


Implementation

responsibility






guidelines and Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381 and National

Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,


Page | 107

instructions 2/2010, 3/2010, 3/2011, 2/2012

Page | 108

Indicator title Detection rate for criminal and violent conduct in public protests

Short definition










financial year.

Public violence consists of criminal and violent conduct in public protests.

Purpose/importance










System used for

performance

information


System (CAS)/ICDMS

Supporting evidence


reporting








Data limitations








Reporting


Implementation

responsibility Divisional Commissioner: Detective Service, Provincial Commissioners, Deputy Provincial


Page | 109




guidelines and

instructions

Standing Orders 305, 321, 322, 323, 324, 325, 326, 333, 342, 343, 344, 346, 381


3/2008, 2/2010, 3/2010, 3/2011, 2/2012

Page | 110

Indicator title Percentage of trial-ready case dockets for criminal and violent conduct in public

protests

Short definition


















outstanding.



trial date







Purpose/importance










audit purpose)


System used for

performance

information


System (CAS)/ICDMS

Supporting evidence


reporting



Method of calculation The number of case dockets certified as “Investigation Finalised” on the Crime Administration


Page | 111

a percentage

Data limitations





Desired performance 70% (684 from a total of 977)

Reporting


Implementation

responsibility






guidelines and

instructions


Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,




Page | 112

Indicator title Conviction rate for criminal and violent conduct in public protests

Short definition Conviction rate is an indication of perpetrators found guilty and sentenced in court.


Purpose/importance




environment.




audit purpose)


System used for

performance

information


System (CAS)/ICDMS

Supporting evidence


reporting





verdict


verdicts (Column


Data limitations









Desired performance 71% (97 from a total of 136)

Reporting


Implementation

responsibility






guidelines and

instructions


Instructions 21/1998, 22/1998, 23/1998, 2/1999, 3/1999, 2/2001, 2/2002, 1/2007, 3/2008,

2/2010, 3/2010, 3/2011, 2/2012


Page | 113

Sub programme: Specialised Investigations

Indicator title Percentage of trial-ready case dockets for fraud and corruption for individuals

within the JCPS Cluster29

Short definition

The indicator relates to trial-ready cases for corruption against individuals within the JCPS

Cluster in terms of the Prevention and Combating of Corrupt Activities Act, 2004 (Act No 12

of 2004). It refers to the provision of a fully investigated case docket, if it includes one or

more charges (investigation finalised), which can be utilised by the National Prosecuting

Authority (NPA) for the prosecution of an offender(s) on charge(s) linked to the docket. Fully


investigation by a detective and that all evidence (e.g. statements, specialist reports, etc.) has

been obtained. (refer to letter 3/1/8/6 dated 7 October 2010 for a detailed explanation on

the definition on trial-ready case dockets). Serious corruption includes the misuse of a public

or private office or position or resources with a corrupt intent and may include an act of

bribery, nepotism, extortion, fraud and theft.

Purpose/importance

Trial-ready case dockets are measured to establish the percentage of dockets that are

finalised and that are currently in court, ready for trial by the National Prosecuting Authority.

Reducing corruption within the JCPS Cluster is also a government priority which is linked to

Outcome 3 of the JCPS priorities.




audit purpose) Crime Administration System (CAS)

System used for

performance

information

Manual database

Supporting evidence


reporting

Case Control Register (figures sourced from registers)


Method of calculation Trial-ready cases divided by cases not finalised in court , multiplied by 100

Data limitations -


Desired performance Maintain 53%

Reporting

responsibility Directorate for Priority Crime Investigation.

Implementation

responsibility Directorate for Priority Crime Investigation


guidelines and

instructions

SAPS Amendment Act, 2012 (Act No 10 of 2012), Extradition Act, 1962 (Act No 67 of 1962);

Prevention and Combatting of Corrupt Activities Act, 2004 (Act No 12 of 2004; and

Financial Intelligence Centre Act, 2001 (Act No 38 of 2001), Prevention of Organised Crime

Act, 1998 (Act No 121 of 1998)

29 DPCI contributes towards the indicator “number of government officials convicted for corruption or offences related to corruption”.

Page | 114

Indicator title Detection rate for serious commercial crime-related charges

Short definition

The indicator relates to the detection rate (the ability to solve charges) in respect of

commercial crime-related charges. Serious and priority commercial crime refers to serious

and priority fraud, forgery and uttering, theft (such as the theft of trust funds), commercial

crime that is of such extent or complexity that it requires the services of a charted accountant

or other specialist or expert during investigation, and contraventions of certain statutes

relating to commercial crime (including statutes relating to, inter alia, companies, trusts and

close corporations, long and short term insurance, the counterfeiting of currency, the

counterfeiting and illicit trade in counterfeit products and goods, intellectual property rights,

banks and the banking industry, exchange control, estate agents, serious corruption, and

computer-related/cyber-crime).

Purpose/importance The detection rate is measured to establish the ability of the SAPS to solve serious

commercial crime-related charges.

New indicator A continuation from the previous year



audit purpose) SAPS3M case dockets; Crime Administration System (CAS)

System used for

performance

information

Crime Administration System (CAS); Business Intelligence System (BI); SCC DPCI Performance

Information Report; Generic Commercial Crime Return: Directorate for Priority Crime

Investigation

Supporting evidence


reporting

Letter indicating the actual performance



(Number of charges referred to court for the first time, where a case represents at least one

charge) + (Number of additional verifiable charges referred to court for the first time) +

(Number of complaints withdrawn out of court) + (Number of complaints unfounded)/ false)]

divided by [(Number of cases/complaints reported, where a new case represents at least one


(Number of charges brought forward, where a case represents at least one charge) x 100%

Data limitations

The indicator is directly influenced by the extent and complexity of serious and priority

commercial crime cases, and the duration of the investigation. Large investment scheme

fraud cases can take several years to finalise. Large caseloads will result in a lower detection

rate. Large numbers of additional charges must be kept on a manual system, as it is too time-

consuming and labour intensive to capture on CAS, e.g. a case with 800 charges – all 800

cannot be captured on CAS, it is impractical and CAS does not provide for it. New cases

reported cannot be kept accurately in terms of charges, since charges added to an accused in

practice are only formulated months, even years, after the case is initially received, therefore

it is kept manually (in practice, charges are formulated when the investigation is completed

and the state prosecutor formulates the charge sheet). While CAS is used as a primary

computer database, data required for example charges referred to court for the first time

cannot be obtained from CAS readily and manual registers are used for that.


Desired performance Maintain 80%

Reporting


Page | 115

Implementation



guidelines and

instructions

SAPS Amendment Act, 2012 (Act No 10 of 2012), Extradition Act, 1962 (Act No 67 of 1962),

Prevention and Combatting of Corrupt Activities Act, 2004 (Act No 12 of 2004), Financial

Intelligence Centre Act, 2001 (Act No 38 of 2001), Prevention of Organised Crime Act, 1998

(Act No 121 of 1998)

Page | 116

Indicator title Percentage of trial-ready case dockets for serious commercial crime-related charges

Short definition

The indicator relates to the provision of a fully investigated case docket, if it includes one or

more charges (investigation finalised), which can be utilised by the National Prosecuting

Agency (NPA) for the prosecution of an offender(s) on the charge(s) linked to the docket.

Fully investigated entails that there is no outstanding information which requires further

investigation by a detective, and that all evidence (e.g. statements, specialist reports, etc.) has

been obtained. (Refer to letter 3/1/8/6 dated 7 October 2010 for a detailed explanation on

the definition on court ready case dockets). Serious and priority commercial crime refers to

serious and priority fraud, forgery and uttering, theft (such as the theft of trust funds),

commercial crime that is of such extent or complexity that it requires the services of a

charted accountant or other specialist or expert during investigation, and contraventions of

certain statutes relating to commercial crime (including statutes relating to, inter alia,

companies, trusts and close corporations, long and short term insurance, the counterfeiting

of currency, the counterfeiting and illicit trade in counterfeit products and goods, intellectual

property rights, banks and the banking industry, exchange control, estate agents, serious

corruption, and computer-related/cybercrime). Official directive with reference 3/1/8/6/2/1

over 26/2/4 dated 2013/08/02 from the Head: Commercial Crime DPCI has bearing.

Purpose/importance

Trial-ready case dockets are measured to establish the percentage of dockets on court roll in

respect of which the investigation has been finalised and which are ready for prosecution by

the National Prosecuting Authority.




audit purpose) SAPS3M case dockets; Crime Administration System (CAS); Business Intelligence System (BI)

System used for

performance

information

Crime Administration System (CAS); Business Intelligence System (BI); SCC DPCI Performance

Information Report; and Generic Commercial Crime Return: Directorate for Priority Crime

Investigation

Supporting evidence


reporting

Letter indicating the actual performance


Method of calculation Number of trial-ready cases divided by Number of cases not yet finalised in court multiply by

100%.

Data limitations

The indicator is directly influenced by the extent and complexity of serious and priority

commercial crime cases, and the duration of the investigation. Large investment scheme

fraud cases can take several years to finalise. Large caseloads will result in a lower detection

rate. Large numbers of additional charges must be kept on a manual system, as it is too time-

consuming and labour intensive to capture on CAS, e.g. a case with 800 charges – all 800

cannot be captured on CAS, it is impractical and CAS does not provide for it. New cases

reported cannot be kept accurately in terms of charges, since charges added to an accused in

practice are only formulated months, even years, after the case is initially received, therefore

it is kept manually (in practice, charges are formulated when the investigation is completed

and the state prosecutor formulates the charge sheet). While CAS is used as a primary

computer database, data required for example charges referred to court for the first time

cannot be obtained from CAS readily and manual registers are used for that.



Page | 117

Reporting

responsibility Directorate for Priority Crime

Implementation



guidelines and

instructions




(Act No 121 of 1998)

Page | 118

Indicator title Percentage of registered serious organised crime

30 project investigations

successfully terminated

Short definition

The indicator refers to Organised Crime Project Investigation (OCPI), which is registered upon

the identification of a criminal syndicate/organised criminal group committing serious crime

in an organised fashion. An OCPI is registered to allow for the application of covert and overt

investigation techniques during the investigation process in gathering sufficient evidence

against the members of the criminal syndicate. The objective of the OCPI is to dismantle the

function of the criminal syndicate by prosecuting its members and forfeiting assets obtain

through illicit activities.

Purpose/importance

Organised Criminal Groups/Criminal Syndicates and their involvement in local, national and

transnational crime are a significant contributory factor to the high crime rates in South

Africa.




audit purpose) Project File

System used for

performance

information

Organised Crime Threat Management (OCTM) system

Supporting evidence


reporting

Organised Crime Threat Management (OCTM) system (Information sourced from the

OCTM)


Method of calculation Number of Organised Crime Project Driven Investigations successfully terminated divided by

the number of registered Organised Crime Project Investigations.

Data limitations Does not allow for project tracking/monitoring/updating at certain stages of the investigative

process


Desired performance 43% of registered projects successfully terminated

Reporting


Implementation



guidelines and

instructions

SAPS Amendment Act, 2012 (Act No 10 of 2012), The Non-Proliferation of Weapons of Mass

Destruction Act, 1993 (Act No 87 of 1993), Prevention of Organised Crime Act, 1998 (Act No

121 of 1998), Protection of Constitutional Democracy Against Terrorist and Related Activities

Act, 2004 (Act No 33 of 2004) POCDATARA, Prevention and Combatting of Corrupt Activities,

2004 (Act No 12 of 2004)

30 Project Investigation” means an investigation involving project management methodology, whereby a dedicated project team is designated to combat, prevent or

investigate National Priority Offences or threats, posed by a Criminal Group or Criminal High Flyer (also referred to as a “project investigation”); (Divisional Instruction

1 Of 2013Project Driven Investigations)

Page | 119

Indicator title Number of serious corruption crime-related trial-ready case dockets where officials

are involved including procurement fraud and corruption

Short definition

The indicator refers to the provision of a fully investigated case docket, if it includes one or

more charges (investigations finalised), which can be finalised by the courts for the

prosecution of an offender(s) on charge(s) linked to the docket. Fully investigated entails that

there is no outstanding information which requires further investigation by a detective, and

that all evidence (e.g. Statements, specialist reports, etc.) has been obtained.

Purpose/importance Trial-ready case dockets are measured to establish the number of dockets that are finalised

and that are currently in court, in order to monitor progress as set out in the JCPS agreement.




audit purpose) JCPS Cluster report & NPA database

System used for

performance

information

Crime Administration System (CAS) and ACCT Performance Info System; NPA database

Supporting evidence


reporting

Figures sourced from monthly returns from national/provincial Anti-Corruption Task Teams


Method of calculation Cumulative total number of investigations

Data limitations

Information can be compromised from a security standpoint. Hence only certain information

can be uploaded. The indicator is directly influenced by the extent and complexity of

procurement fraud and corruption related cases, and the duration of the investigation.

Procurement fraud and corruption related cases can take several years to finalise. Large

caseloads will result in a lower detection rate. Large numbers of additional charges must be

kept on a manual system, as it is too time-consuming and labour intensive to capture on

CAS, e.g. a case with 800 charges – all 800 cannot be captured on CAS, it is impractical and

CAS does not provide for it. New cases reported cannot be kept accurately in terms of

charges, since charges added to an accused in practice are only formulated months, even

years, after the case is initially received, therefore it is kept manually (in practice, charges are

formulated when the investigation is completed and the state prosecutor formulates the

charge sheet). While CAS is used as a primary computer database, data required for example

charges referred to court for the first time cannot readily be obtained from CAS.


Desired performance 30 trial-ready cases (Accumulative – 2019)

Annual Target 5

Reporting


Implementation



guidelines and

instructions




Page | 120

(Act No 121 of 1998)

Page | 121

Indicator title Value of amount involved in procurement fraud and corruption-related cases

Short definition

The indicator refers to the value of amount involved in the intake of procurement fraud and

corruption related cases. The threshold amount is from R5million and above. The role of the

DPCI, the Anti-Corruption Task Team (ATT) investigators is to detect and to investigate

serious corruption related cases. The detection threshold for cases investigated by ACTT is

from R5million and above.

Purpose/importance

To determine the value of amount involved in procurement fraud and corruption related

cases where officials and other private persons are involved in government related

procurement fraud and corruption related cases which is linked to outcome 3(3.1;3.2) of the

JCPS priorities namely that “All people in South Africa are and feel safe”




audit purpose) ACTT Secretariat database document

System used for

performance

information

ACTT Performance Information System/ACTT Secretariat Database

Supporting evidence


reporting

ACTT Secretariat Database


Method of calculation Cumulative value of amount involved in procurement fraud and corruption related cases

investigated by ACTT where the threshold is from 5million and above

Data limitations Information is accessed manually and is time consuming


Desired performance R376 million of assets restrained

Reporting


Implementation



guidelines and

instructions




(Act No 121 of 1998)

Page | 122

Indicator title Detection rate for cybercrime-related cases

Short definition

The indicator relates to detection rate in respect of cybercrime related cases. The detection of

crime is the process undertaken by the SAPS which extends from the time the SAPS becomes

aware of a crime and where a case docket is subsequently opened for investigation until such

time as a suspect has been arrested and charged on CAS/ICDMS or the case docket has been

closed off as unfounded or as withdrawn before court. This process will include the utilisation

of recognised investigative aids and the services of other SAPS divisions and role players.

Purpose/importance

The South African nature of cyber-related crime within the RSA reflects elements of

transnational organised crime and has evolved in a sophisticated crime phenomenon.

Organised crime syndicates, which display innovative criminal entrepreneurial tendencies, use

the proceeds of cybercrime to finance other organised crime operations. The detection rate is

measured in order to establish the ability of the South African Police Service (SAPS) to

successfully address reported cybercrime criminal investigations in as far as it relates to the

commercial crime platform.




audit purpose) Monthly Internet Related Fraud Statistical Analyses Report

System used for

performance

information

Crime Administration System (CAS), Business Intelligence System, SCC DPCI Performance

information Report and Generic Commercial Crime Return: Directorate for Priority Crime

Investigation

Supporting evidence


reporting

Information generated from the Generic Commercial Crime Return: Directorate for Priority

Crime Investigation



(Number of charges referred to court for the first time, where a case represents at least one


(Number of complaints withdrawn out of court) + (Number of complaints unfounded/false)]

divided by [(Number of cases/complaints reported, where a new case represents at least one


(Number of charges brought forward, where a case represents at least one charge)] multiply

by a hundred percent

Data limitations

The indicator is directly influenced by the extent and complexity of cybercrime cases, and the

duration of such investigations. Large caseloads will necessarily result in a lower detection

rate.



Reporting


Implementation


Page | 123


guidelines and

instructions

Electronic Communications and Transactions (ECT) Act, 2002 (Act No 25 of 2002), SAPS

Amendment Act, 2012 (Act No 10 of 2012), Prevention of Organised Crime Act, 1998 (Act No

121 of 1998), Prevention and Combating of Corrupt Activities Act, 2004 (Act No 12 of 2004)

Page | 124

Indicator title Percentage of cross-border operations conducted in relations to requests received

Short definition The indicator relates to the police activity to fight crime across the national borders of the

country.

Purpose/importance To measure the facilitation of cross border operations conducted per request.




audit purpose) Enquiries reference numbers/Sec 11 (a) Surrender Orders/SARPCCO Annual Regional Plan

System used for

performance

information


Supporting evidence


reporting

Quarterly summary of events with CAS numbers if relevant relating to all cross border

operations

Operational success report from SARPCCO operations conducted



(formula)

The total number of cross border operations conducted divide by the total number of cross

border operations requested multiply by 100.

Data limitations Failure of countries in the SADEC region to initiate cross –border operations.



Reporting


Implementation



guidelines and

instructions that

directly relates to the

performance indicator

Article 5 of the SARPCO Multi-Lateral Agreement signed by the Police Chiefs of SARPCO in

October 1996 and Article 3 of the SARPCO Constitution

Page | 125

Indicator title Percentage arrests of identified transnational crime suspects facilitated

Short definition The indicator relates to facilitating the arrest of transnational crime suspects identified

nationally and internationally.

Purpose/importance To measure the facilitation of transnational crime suspects arrested.




audit purpose) Enquiries reference numbers/Arrests Reports/SARPCCO Annual Regional Plan

System used for

performance

information

Manual quarterly report template (information generated from CAS)

Supporting evidence


reporting

Arrest register from sections with reference numbers



(formula)

The total number of arrest requests of identified transnational crime suspects received divide

by the total number of arrest requests of identified transnational crime suspects facilitated

multiply by 100

Data limitations

I24/7 global secure communication system is utilised to facilitate information received from

international and national law enforcement agencies. Failure in technology will limit the

facilitation and communication of information to the custodians. Therefore it is imperative

that information is facilitated in real time to ensure success. Window of opportunity is

limited.



Reporting


Implementation



guidelines and

instructions

South African Extradition Act 1962(Act No 67 of 1962); Criminal Procedure Act 1977 (Section

40 (1) (k)) (Act No 51 of 1977) as amended and Criminal Procedure Act, 1977 (Section 5 (1) (a)

(b)) (Act No 51 of 1977) as amended

Page | 126

Indicator title Percentage of INTERPOL case files finalised

Short definition

The indicator relates to a request for assistance on an investigation with an international link

that is received from any of the 190 INTERPOL member countries, SAPS or law enforcement

agencies.

Purpose/importance To measure the facilitation, investigation and monitoring of reported crimes

(nationally/internationally).




audit purpose) Enquiry files compiled from the CAS

System used for

performance

information

Manual quarterly report template (information generated from CAS)

Supporting evidence


reporting

Quarterly performance report drawn from management statistics from the CAS



(formula)

The total number of INTERPOL cases closed divide by the total number of INTERPOL cases

received multiply by 100

Data limitations

Closing of case files on information received from INTERPOL member countries via I24/7

global secure communication system, CAS files by other law enforcement agencies, SAPS

divisions and other government departments are dependent for finalisation on outputs from

the custodians of the said data.



Reporting


Implementation



guidelines and

instructions

Act 112 of the INTERPOL Constitution (Rules of Processing INTERPOL data)

Page | 127

Sub programme: Criminal Record Centre

Indicator title Percentage of original previous conviction reports generated

Short definition

The indicator relates to crime-related previous conviction reports generated for formally

charged individuals by the processing of fingerprints received (SAPS76 forms) by the Criminal

Record and Crime Scene Management.

Purpose / Importance To provide information on the criminal history (criminal profile) of an individual to a court of

law for the purpose of sentence.




audit purpose)

The source of the performance related data that is captured into the CRIM application system

is the SAPS76 form, SAPS69 form and the results of trial received by the Component Criminal

Record and Crime Scene Management.

Criminal Law [Forensic Procedure] Amendment Act, 2010 [Act No 6 of 2010] prescribe that

source documents relating to “not guilty or withdrawn verdicts which has informed the

capturing on the CRIM system must be physically destroyed within 30 days from the day that

the Divisional Commissioner responsible for criminal records becomes aware, to ensure

compliance with the legislative dictates. It is thus not possible to provide source documents

that verify the system entry as the source documents have been destroyed.

It may be possible to make audit arrangements in case whereby audit sample has been

determined and the source documents to be destroyed are still available before physical

destruction can take place based upon an agreed schedule.

System used for

performance

information

The performance related data is extracted by the Business Intelligence System from the CRIM

application system and published into a system generated report.

Supporting evidence

for quarterly / annual

reporting

System generated reports and a certificate of performance signed by the Component Head:

Criminal Record and Crime Scene Management



The number of previous conviction reports (SAPS69’s) generated for formally charged

individuals within 15 calendar days during a financial year measured against the total number

of previous conviction reports generated during the same financial year, expressed as a

percentage.

The calculation of the number of previous conviction reports generated in 15 calendar days is

based on the number of SAPS76 in 5 day intervals which has a SAPS69 status of ready for

production, or has already been printed.

SAPS76 source documents which resulted in SAPS69’s issued within, and after 15 calendar

days are both captured into the CRIM system and included in the performance calculation.

Data limitations

It may be possible to make audit arrangements in case whereby audit sample has been

determined and the source documents to be destroyed are still available before physical

destruction can take place based upon an agreed schedule.


Desired performance 95% original previous conviction reports generated within 15 calendar days

Page | 128

Reporting

responsibility Division: Forensic Services

Implementation

responsibility Component: Criminal Record and Crime Scene Management


guidelines and

instructions that

directly relates to the

performance

information

Criminal Law [Forensic Procedure] Amendment Act, 2010 (Act No 6 of 2010) section 36B (6)

(a) (iii) and National Instruction 2 of 2013 Chapter 8, Paragraph 27 (1)

Page | 129

Sub programme: Forensic Science Laboratory

Indicator title Percentage of routine case-exhibits (entries) finalised

Short definition

The indicator relates to the number of routine case-exhibits (entries) processed or forensic

requests received by the Forensic Science Laboratory within 28 working days. An exhibit

refers to any forensic requests received for forensic services or examination or evidence

found at a crime scene or brought to the laboratory for forensic processing. A case or exhibit

or forensic requests can contain different types of evidence (entries) which are distributed to

the relevant disciplines within the Forensic Science Laboratory for processing. The forensic

requests also include forensic proficiency case entries.


To measure how successful the Forensic Science Laboratory is in processing case-exhibits

(entries) or forensic requests received from registration to finalisation within the agreed time

frame.

New indicator A continuation from previous financial year (the indicator measures the entire process, from

registration to finalisation)



audit purpose)

The source of the performance related data that is captured into the FSL Admin application

system is the routine case exhibits (entries) or forensic requests received and a case file may

be created during registration, as well as its contents may be updated during the processing

through the laboratory.

System used for

performance

information

The data is extracted from the FSL Admin application system into a spreadsheet format.

Analysis and performance calculations are based upon the data extracted into the

spreadsheet.

Supporting evidence


reporting

System generated reports and a certificate of performance signed by the Component Head.



The number of routine case-exhibits (entries) or forensic request finalised by the Forensic

Science Laboratories within 28 working days during a financial year measured against the

total number of routine case-exhibits (entries) or forensic requests finalised in the same

financial year, expressed as a percentage.

The performance is measured from the date the routine case-exhibits (entries) are registered

at the Forensic Science Laboratory for examination, to the date that the routine case-exhibit

(entry) or forensic requests is finalised.

Routine case-exhibits (entries) or forensic requests finalised after 28 working days form part

of the total number of routine case-exhibits (entries) finalised, and are therefore included in

the performance calculation.

Data limitations This indicator is limited to routine entries or routine forensic requests and excludes non-

routine, intelligence and SAPS firearm entries.


Desired performance 93% of routine case exhibits (entries) or forensic requests finalised within 28 working days

from registration date.

Reporting


Page | 130

Implementation

responsibility Component: FSL to achieve the desired performance output

Official directives Criminal Law (Forensic Procedure) Amendment Act, 2013 (Act No 37 of 2013)

Page | 131

Indicator title Percentage of non-routine case-exhibits (entries) finalised

Short definition

The indicator relates to the number of non-routine case-exhibits (entries) processed by the

Forensic Science Laboratory within 75 working days. An exhibit refers to any forensic requests

received for forensic services or examination or evidence found at a crime scene or brought

to the laboratory for forensic processing. A case or exhibit or forensic requests can contain

different types of evidence (entries) which are distributed to the relevant disciplines within

the Forensic Science Laboratory for processing. The forensic requests also include forensic

proficiency case entries.




frame.





audit purpose)





System used for

performance

information



spreadsheet.

Supporting evidence


reporting




The number of non-routine case-exhibits (entries) finalised by the Forensic Science

Laboratories within 75 working days during a financial year measured against the total

number of routine case-exhibits (entries) finalised in the same financial year, expressed as a

percentage. The performance is measured from the date the non-routine case-exhibits

(entries) or non-routine case-exhibits are registered at the Forensic Science Laboratory for

examination, to the date that the non-routine case-exhibit (entry) or non-routine forensic

requests is finalised. Non Routine case-exhibits (entries) finalised after 75 working days form

part of the total number of non-routine case-exhibits (entries) finalised, and are therefore

included in the performance calculation.

Data limitations

This indicator is limited to non-routine entries or non-routine forensic requests and excludes

intelligence and SAPS firearm entries. Attached as Annexure A, the detailed definition of

routine, non-routine and intelligence entries.


Desired performance 76% of non-routine case exhibits (entries) or non-routine forensic requests are finalised

within 75 working days from registration to finalisation.

Reporting


Implementation

responsibility Component: Forensic Science Laboratory

Official directives, Divisional Directives as recorded by Annual Performance Plan and Criminal Law (Forensic

Page | 132

guidelines and

instructions

Procedure) Amendment Act, 2013 (Act No 37 of 2013)

Page | 133

Indicator title Percentage of Biology Deoxyribonucleic Acid (DNA) Intelligence case-exhibits

(entries) finalised

Short definition

The indicator relates to the number of DNA intelligence case exhibits (entries) processed by

the Forensic Science Laboratory within 63 working days. An exhibit refers to any forensic

requests received for forensic services or examination or evidence found at a crime scene or

brought to the laboratory for forensic processing. A case or exhibit or forensic requests can

contain different types of evidence (entries) which are distributed to the relevant disciplines

within the Forensic Science Laboratory for processing. The forensic requests also include

forensic proficiency case entries.




frame.





audit purpose)





System used for

performance

information



spreadsheet.

Supporting evidence


reporting




The number of DNA intelligence case exhibits (entries) or DNA intelligence requests finalised

by the Forensic Science Laboratories within 63 working days during a financial year measured

against the total number of DNA intelligence case exhibits (entries) finalised in the same

financial year, expressed as a percentage.

The performance is measured from the date the DNA intelligence case exhibits (entries) or

non-routine forensic requests are registered at the Forensic Science Laboratory for

examination, to the date that the DNA intelligence case exhibits is finalised.

DNA intelligence case exhibits (entries) or DNA intelligence forensic requests finalised after

63 working days form part of the total number of DNA intelligence case exhibits (entries)

finalised, and are therefore included in the performance calculation.

Data limitations

This indicator is limited to DNA intelligence case entries or DNA intelligence case entries and

excludes Routine, Non Routine and SAPS firearm entries. DNA buccal samples received from

different categories of persons are included in this category. Attached as Annexure A, the

detailed definition of routine, non-routine and intelligence entries.


Desired performance 65% of DNA intelligence case exhibits (entries) within 63 working days.

Reporting


Page | 134

Implementation

responsibility Component: FSL


guidelines and

instructions

Divisional Directives as recorded by Annual Performance Plan and Criminal Law (Forensic

Procedure) Amendment Act, 2013 (Act No 37 of 2013)

Page | 135

Indicator title Percentage reduction in case-exhibits (entries) exceeding the prescribed

time frame of 28 working days

Short definition

The indicator relates to Backlog case exhibits (entries) processed by the Forensic

Science Laboratory. An exhibit refers to evidence found at a crime scene and

brought to the laboratory for forensic examination. A case or exhibit can contain

different types of evidence (entries) which are distributed to the relevant disciplines

within the Forensic Science Laboratory for examination.

Purpose / Importance To measure how successful the Forensic Science Laboratory is in processing backlog

case-exhibits (entries) within a prescribed timeframe for each type of classification.



Source (document for audit

purpose)

The source of the performance related data that is captured into the FSL Admin

application system is the case exhibits (entries) received and not finalised within the

prescribed timeframe.

System used for

performance information

The data is extracted from the FSL Admin application system into a spreadsheet

format. Analysis and performance calculations are based upon the data extracted

into the spreadsheet.


quarterly / annual reporting

System generated reports and a certificate of performance signed by the

Component Head.

Calculation type Backlog not exceeding 10% of case exhibits (entries) on hand


Number of entries exceeding the prescribed timeframe for the following

classification:

Booked out/ unassigned Case Exhibits (entries) – 28 working days

In process Case Exhibits (entries):

Routine Case Exhibits (entries) – 28 working days

Non Routine Case Exhibits (entries) – 75 Working days

DNA Intelligence Case Exhibits (entries) – 63 working days

Ballistics Case Exhibits (entries) – 28 working days

Performance target exist for each type of these cases.

Data limitations

This indicator is limited to Backlog entries and excludes Routine, Non routine, DNA

Intelligence and SAPS firearm entries. Attached as Annexure A, the detailed

definition of routine, non-routine and intelligence entries.

Reporting cycle Quarterly, and annually

Desired performance Backlog not exceeding 10% of case exhibits (entries) on hand

Reporting responsibility Division: Forensic Services

Implementation

responsibility Component: FSL to achieve the desired performance output


guidelines and instructions

Criminal Law (Forensic Procedure) Amendment Act, 2013 (Act No 37 of 2013) and

Divisional Directives

Page | 136

Indicator title Percentage of Ballistics (IBIS) case-exhibits (entries) finalised (acquired)

Short definition

The indicator relates to the number of Ballistics (IBIS) intelligence case-exhibits (entries)

processed by the Forensic Science Laboratory within 28 working days. An exhibit refers to

any forensic requests received for forensic services or examination or evidence found at a

crime scene or brought to the laboratory for forensic processing. A case or exhibit or forensic

requests can contain different types of evidence (entries) which are distributed to the

relevant disciplines within the Forensic Science Laboratory for processing. The forensic

request also includes forensic proficiency case entries.




frame.

New indicator A continuation from previous financial years (the indicator measures the entire process, from




audit purpose)





System used for

performance

information



spreadsheet.

Supporting evidence


reporting




The number of Ballistics (IBIS) intelligence case-exhibits (entries) or Ballistics (IBIS)

intelligence requests finalised by the Forensic Science Laboratories within 28 working days

during a financial year measured against the total number of Ballistics (IBIS) intelligence case-

exhibits (entries) or Ballistics (IBIS) intelligence requests finalised in the same financial year,

expressed as a percentage.

The performance is measured from the date the Ballistics (IBIS) intelligence case-exhibits

(entries) are registered at the Forensic Science Laboratory for examination, to the date that

the Ballistics (IBIS) intelligence case-exhibits (entries) is finalised.

Ballistics (IBIS) intelligence case-exhibits (entries) finalised after 63 working days form part of

the total number of Ballistics (IBIS) intelligence case-exhibits (entries) finalised, and are

therefore included in the performance calculation.

Data limitations

Limited to Ballistics (IBIS) intelligence case entries and excludes Routine, Non Routine, DNA

Intelligence and SAPS firearm entries. Attached as Annexure A, the detailed definition of

routine, non-routine and intelligence entries.


Desired performance 95% of Ballistics (IBIS) intelligence case-exhibits (entries) within 28 working days from

registration date to finalisation date.

Reporting


Page | 137

Implementation

responsibility Component: Forensic Science Laboratory


guidelines and

instructions

Divisional Directives as recorded by Annual Performance Plan and Criminal Law [Forensic

Procedure] Amendment Act, 2013 (Act No 37 of 2013)

Page | 138

Programme 4: Crime Intelligence

Purpose: Manage crime intelligence and analyse crime information, and provide technical support for investigations and

crime prevention operations.

Strategic objective: To gather, correlate, coordinate and analyse intelligence; to institute counter-intelligence measures;

and to supply crime intelligence relating to national strategic intelligence to NICOC.


Sub-programme: Crime Intelligence Operations

Number of enquiries handled

Number of Tactical operations (ad hoc) conducted

Number of network operations conducted

Percentage of employees vetted

Percentage of ICT security assessments finalised

Number of physical security assessments finalised

Sub-programme: Intelligence and Information Management

Number of tactical and operational intelligence products generated in respect of the following: profiles,

intelligence analysis reports, communication analysis reports in terms of section 205 of the CPA, 1977 (Act No 51

of 1977), communication interception analysis reports in terms of the RICA, 2002 (Act No 70 of 2002) and threat

and risk assessment reports

Number of strategic intelligence reports generated to address National Intelligence Coordinating Committee

(NICOC) priorities

Page | 139


Sub programme: Crime Intelligence Operations

Indicator title Number of enquiries handled

Short definition

The indicator refers to correct management, utilisation of intelligence and tasking which

must be properly recorded. The operationalisation of intelligence must be finalised within a

14 day working period (the period may be extended in certain circumstances). If the process

is not finalised within the set period or extended for valid reasons, the enquiry will become

the first stage of culminating into a network operation.

Purpose/importance To measure the provisioning of intelligence-based crime operations.




audit purpose) Enquiry Register

System used for

performance

information



quarterly/ annual

reporting

Quarterly reports from the components and provinces


Method of calculation The cumulative total number of enquiries investigated within a specific quarter

Data limitations -


Desired performance 14 017

Reporting responsibility Division: Crime Intelligence

Implementation

responsibility

National components (Covert Intelligence Collection and Counter and Security Intelligence)

and provincial sections (Covert Operations and Cluster Coordination)


guidelines and

instructions

Crime Intelligence Policy and Intelligence Collection Standard Operating Procedures

Page | 140

Indicator title Number of Tactical operations (ad hoc) conducted

Short definition

The indicator refers to operations which do not form part of a registered undercover or

network operation, and which are usually initiated by other components in SAPS using

intelligence supplied by Crime Intelligence, on condition that there must be a file opened.

Purpose/importance To measure the provisioning of intelligence based crime operations.




audit purpose) Intelligence File

System used for

performance

information



quarterly/ annual

reporting



Method of calculation The cumulative total number of tactical operations (ad hoc) conducted within a specific

quarter

Data limitations -


Desired performance 21 024 tactical operations (ad hoc)


Implementation

responsibility Crime Intelligence Collection at national, provincial and cluster level


guidelines and

instructions

Crime Intelligence Policy and Intelligence Collection Standard Operating Procedures.

Page | 141

Indicator title Number of network operations conducted

Short definition

The indicator relates to the planned and purposeful processes of obtaining, assembling and

organising information through the exploitation of all types of sources on a target

(organisation, group or individual) for further intelligence processing and/or use as

evidence.

Purpose/importance To measure the provisioning of intelligence based crime operations.




audit purpose) Network Register and Intelligence File

System used for

performance

information



quarterly/ annual

reporting



Method of calculation The cumulative total number of network operations conducted within a specific quarter

Data limitations -


Desired performance 759 network operations


Implementation

responsibility Crime Intelligence Collection at national, provincial and cluster level


guidelines and

instructions

Crime Intelligence Policy and Intelligence Collection Standard Operating Procedures.

Page | 142

Indicator title Percentage of employees vetted

Short definition

Vetting refers to conducting security screening investigations (vetting) to determine the

security competence of a person if such as person:

Is employed by or is an applicant to the Organ of the State; or

Is rendering a service or has given notice of intention to render a service to an Organ

of the State; or

Is Given access to areas designated National Key Points in terms of the National Key

Points Act, 1980 (Act No 102 of 1980).

Purpose/importance To ensure that a person is competent for a job requiring secrecy, loyalty, or trustworthiness.




audit purpose) Vetting files

System used for

performance

information



quarterly/ annual

reporting



Method of calculation (The total number of vetting files finalised divided by the total number of vetting

applications, multiply by hundred) expressed as a percentage

Data limitations The unavailability of an applicant and his/her references, especially SMS’s due to

responsibilities and tight schedules.


Desired performance 60% of the total number of applications received.


Implementation

responsibility Personnel Security at national and provincial level


guidelines and

instructions

National Strategic Intelligence Act, 1994 as amended (Act No 39 of 1994) and Minimum

Information Security Standards Policy, approved by Cabinet in 1996

Page | 143

Indicator title Percentage of ICT security assessments finalised

Short definition

The indicator relates to ICT security threat/risk assessments conducted at SAPS premises

dealing with sensitive/classified information and overt, aimed at recommending minimum

security standards to minimise security breaches.

Purpose/importance To protect state assets and minimise security breaches.




audit purpose) Security threat and risk assessment file

System used for

performance

information



quarterly/ annual

reporting




The total number of ICT security threat assessment requests received divided by the total

number of ICT security assessments conducted, multiply by hundred, expressed as a

percentage

Data limitations Limited storage of information (old information) on SAPS servers.


Desired performance 100% ICT security assessments per request


Implementation

responsibility Security Standards: ICT Security at national and provincial level


guidelines and

instructions


Information Security Standards Policy, approved by Cabinet in1996

Page | 144

Indicator title Number of physical security assessments finalised

Short definition

The indicator relates to physical security threat/risk assessments conducted at SAPS

premises dealing with sensitive/classified information, aimed at recommending minimum

security standards to minimise security breaches.

Purpose/importance To protect state assets and minimise security breaches.




audit purpose) Security threat and risk assessment file

System used for

performance

information

Manual quarterly report template from police station and cluster level


quarterly/ annual

reporting



Method of calculation The cumulative total number of physical security assessment conducted within a specific

quarter

Data limitations -


Desired performance 142 physical security threat assessments


Implementation

responsibility Security Standards: Physical Security


guidelines and

instructions


Information Security Standards Policy, approved by Cabinet in 1996

Page | 145

Sub programme: Intelligence and Information Management

Indicator title

Number of tactical and operational intelligence products generated in respect of

the following: profiles, intelligence analysis reports, communication analysis

reports, communication interception analysis reports and threat and risk

assessment reports

Short definition

Crime intelligence products relates to operational analysis reports, including:

Profiles (a resume of information/intelligence gathered on a suspect to serve as an aid to

the investigating officer to locate the suspect and identify him/her); Intelligence analysis

reports (a factual report based on evaluated information/intelligence which can be utilised

to identify specific individuals, criminal groups, suspects or tendencies, relevant premises,

contact points and methods of communication); Communication analysis reports (a report

based on the result of the analysis of specific identified telephone/cellular phone numbers

as provided by the various communication networks when subpoenaed to do so);

Communication interception reports (reports based on the result of the analysis of voice

intercepted communications, intercepted text messages as well as internet service provider

telecommunications); Crime threat analysis reports (reports compiled at cluster and

provincial level based on the spatial and time patterns of crime statistics, matrix case linage

analysis and fieldwork. (These reports guide cluster and provincial commanders on the what,

where, when, why, who and how of the incidence of crime). Pro-active analysis is reports

refer to all types self-initiated analysis reports by the cluster, province or component and;

NICOC reports High quality strategic intelligence reports on specific topics related to

National Intelligence Priorities (NIPS) as required by NICOC.

Purpose/importance To measure the provisioning of the analysis of crime intelligence patterns to facilitate crime

detection in support of crime prevention and crime investigation.




audit purpose) Intelligence file

System used for

performance

information

Manual quarterly report template from police station to cluster level


quarterly/ annual

reporting

Quarterly reports from the national component


Method of calculation The cumulative total number of crime intelligence products generated within a specific

quarter

Data limitations -


Page | 146

Desired performance 166 197 crime intelligence products


Implementation

responsibility Operational Intelligence Analysis and Coordination (OIAC) at National and Provincial level


guidelines and

instructions

National Strategic Intelligence Act, 1994 as amended (Act No 39 of 1994) and Regulation of

Interception of Communication and Provision of Communication-related Information 2002

Act No. 70

Page | 147

Indicator title Number of strategic intelligence reports generated to address NICOC priorities

Short definition The indicator relates to the provisioning of strategic intelligence reports on specific topics

related to NICOC priorities.

Purpose /importance To support NICOC priorities.




audit purpose) Intelligence File

System used for

performance

information

Manual system


quarterly / annual

reporting

Quarterly reports from the component


Method of calculation The cumulative total number of strategic intelligence reports generated within a specific

period to address NICOC priorities

Data limitations -


Desired performance 22 strategic intelligence reports to address NICOC priorities


Implementation

responsibility Operational Intelligence Analysis and Coordination


guidelines and

instructions

National Strategic Intelligence Act, 1994 as amended (Act No. 39 of 1994)

Page | 148

Programme 5: Protection and Security Services

Purpose: Provide protection and security services to all identified dignitaries and government interests.

Strategic objective: Minimise security violations by protecting foreign and local prominent people and securing

strategic interests.


Sub-programme: VIP Protection Services

Percentage of protection provided to VIPs

Sub-programme: Static and Mobile Security

Percentage of protection provided at identified government installations and identified VIP residences

Sub-programme: Government Security Regulator

Percentage of National Key Points (NKPs) evaluated

Percentage of Strategic Installations audited

Page | 149


Sub programme: VIP Protection

Protection and Security Services

Indicator title Percentage of protection provided to VIPs

Short definition

The indicator relates to security breaches of in-transit protection of all individuals identified

as VIPs (refers to Ministers/Deputy Ministers/Premiers/Speakers/Deputy

Speakers/MECs/Judge President/Ad-Hoc VIPs with regard to threats) in terms of the Risk

Information Management Administration System (RIMAS) policy as approved by Cabinet, by

virtue of their public office or strategic importance to the country (including foreign

dignitaries). A security breach is any act that bypasses or contravenes security policies,

practices or procedures resulting in physical harm, medical emergency or embarrassment of

a VIP.

Purpose/importance

Protection provided to VIPs in terms of the Constitution and RIMAS policy as approved by

Cabinet, is measured to ensure compliance to the in-transit protection of all individuals

identified as VIPs as it is of strategic importance to the country.




audit purpose) Incident Report in case of a breach

System used for

performance

information

Manual system – Incident Report

Supporting evidence


report

Incident Report in case of a breach



The cumulative number of security breaches during the in-transit protection of all individuals

identified as VIPs divided by number of protection operations (movements). [Example

number of Security breaches in a quarter (1) ÷ total protection operations (movements) in a

quarter (22 386) = 0,000045 X 100 = 0,0045% - 100% = 99.99% protection provided]

Data limitations

Incidents incorrectly regarded as security breaches; e.g. Accidents involving VIPs which was

not as a result of any act that bypasses or contravenes security policies, practices or

procedures.


Desired performance 100% protection provided

Reporting

responsibility Division: Protection and Security Services

Implementation

responsibility National and Provincial VIP Protection Units; Section: VIP Protection at Provincial Level;

Page | 150

Section: VIP Protection at Divisional Level


guidelines and

instructions

Ministerial Handbook, 2007, Risk Information Management Administration System (RIMAS),

Powers, Privileges and Immunities of Parliament and Provincial Legislature Act, 2004 (Act No.

4 of 2004), Protection of Information Act, 2000 (Act No. 2 of 2000)

Page | 151

Presidential Protection Service

Indicator title Percentage of protection provided to VIPs: VIP Protection

Short definition

The indicator relates to security breaches during the in-transit protection (movements) of all

individuals identified as VIPs in terms of the Risk Information Management Administration

System (RIMAS) and policy as approved by Cabinet, by virtue of their public office or

strategic importance to the country (including foreign dignitaries). A security breach is any

act that bypasses or contravenes security policies, practices or procedures resulting in

physical harm, medical emergency or embarrassment of a VIP.

Purpose/importance

In-transit protection provided to VIPs is measured to ensure the protection and safe

transport from one point to another as the safety of these individuals is of strategic

importance to the country.

New indicator The indicator title was amended but the measurement remains the same as previous financial

years




System used for

performance

information

Manual system - Incident Report

Supporting evidence


report




The number of security breaches during the in-transit protection of VIPs divided by number

of in-transit protection operations (movements), expressed as a percentage, e.g. breach (1)

divided by SA movements (2 537) = 0.000394 x 100 = 0.0394%] Then take 100 subtract

0.0394 = 99.96% protection provided

Data limitations -


Desired performance 100% protection provided to all VIPs

Indicator responsibility Component: Presidential Protection Service

Implementation

responsibility Unit Level (nationally and provincially); -Provincial Level; -Component Level


guidelines and

instructions

Presidential Handbook, Ministerial Handbook 2007, Risk Information Management

Administration System (RIMAS), Powers, Privileges and Immunities of Parliament and

Provincial Legislature Act, 2004 (Act No. 4 of 2004), Protection of Information Act, 2000 (Act

No. 2 of 2000), Presidential Protection Service Standard Operational Procedure (SOP)

Page | 152

Sub programme: Static and Mobile Security


Indicator title Percentage of protection provided at identified government installations and

identified VIP residences

Short definition

The indicator relates to security breaches at identified government installations and

identified VIP residences (VIPs refers to Ministers, Deputy Ministers, Speaker of National

Assembly, Deputy Speaker of National Assembly, Chairperson of the National Council of

provinces, Deputy Chairperson of the National Council of provinces, Chief Justice, Deputy

Chief Justice, President of the Supreme Court of Appeal) and ad hoc protection where a

threat is identified. A security breach is any unauthorised access into the protected

installation or residence; any illegal and/or an unauthorised item that went through the

system undetected on such premises. (This excludes access onto the premises by any person

who went through the system as a result of lack of/or inadequate physical security

measures. This will be seen as an incident).

Purpose/importance

Static protection is measured to ensure compliance to the static protection of identified

government installations and identified VIP residences in terms of the Constitution and

RIMAS policy.





System used for

performance

information

Manual system – Incident Report


quarterly/annual report Incident Report in case of a breach



Numbers of days of protection X the number of shifts X the number of identified

government installations and VIP residences protected. The number of security breaches

which occurred during static protection is then divided by the sum of protection provided X

100 expressed as percentage. [Example days in a quarter (91) X shifts (2) X total residences +

instillations (123) = total protection action (22 386). Security breaches in a quarter (1) ÷

protection action (22 386) = 0,000045 X 100 = 0,0045% - 100%= 99% protection provided].

Where the number of protected residences and government installations have changed

during the quarter the protection duties should be calculated on a monthly/daily basis

taking into account the withdrawals and new protections.

Data limitations The non-reporting of a breach by a VIP when it occurred inside the VIP residence and it

involves a family member


Desired performance 100% protection provided

Reporting responsibility Division: Protection and Security Services

Implementation

responsibility Static Protection at Unit Level; Static Protection at Provincial Level; Static Protection at

Page | 153

Divisional Level


guidelines and

instructions

Static Protection Standard Operational Procedure, Directive 1/2004 dated 2014-04-14,

Powers, Privileges and Immunities of Parliament and Provincial Legislature Act, 2004. (Act

No. 4 of 2004), National Key Points Act, 1980 (Act No. 12 of 1980) Section 5 and applicable

National Key Points Regulations, Protection of Information Act, 2000. (Act No. 2 of 2000),

Cabinet Memorandum 2004

Page | 154


Indicator title Percentage of protection provided at identified government installations and

identified VIP residences

Short definition

The indicator relates to security breaches at identified strategic sites and residences of VIPs

where static protection is provided. A security breach is any unauthorised access into the

protected installation or residence; any illegal and/or unauthorised item that went through

the system undetected on such premises (This excludes access onto the premises when a

person went through the system as a result of lack of or inadequate physical security

measures. This will be seen as an incident).

Purpose/importance

Static protection is measured to ensure compliance to the protection of identified strategic

sites and residences of VIPs on a 24-hour basis. Static protection aims to create a

sterile/security zone around identified VIPs at areas identified in the policy, such as

residences and strategic government installations, to protect the lives, dignity and property

of the identified VIPs.

New indicator The indicator title was amended but the measurement remains the same as previous financial

years




System used for

performance

information

Manual system - Incident Report

Supporting evidence


report




The number of security breaches during the static protection of identified strategic sites and

residences of VIPs divided by the number of protection operations (number of days of

protection X the number of shifts X the number of identified strategic sites and residences of

VIPs protected), expressed as a percentage

Data limitations The non-reporting of a breach by a VIP when it occurred inside the residence and it involves

a family member


Desired performance 100% protection provided to all VIPs


Implementation

responsibility Unit-, Provincial- and Component Level


guidelines and

instructions

Powers, Privileges and Immunities of Parliament and Provincial Legislature Act, 2004 (Act No.

4 of 2004), National Key Points Act, 1980 (Act No. 12 of 1980) Section 5 and applicable

National Key Points Regulations, Protection of Information Act, 2000 (Act No. 2 of 2000),

Cabinet Memorandum 2004, Draft PPS Static Protection SOP

Page | 155

Sub programme: Government Security Regulator


Indicator title Percentage of National Key Points evaluated

Short definition

The indicator relates to the number of National Key Points (NKP) evaluated in compliance

with the National Key Points Act, 1980 (Act No. 102 of 1980) to effectively manage security

for all National Key Points by means of the NKP Act, directive and regulations.

Purpose/importance Measured to ensure compliance in terms of the NKP Act to prevent any incidents or

occurrences that may cause damage or disruption at a NKP.




audit purpose) Security Evaluation Questionnaire

System used for

performance

information

Manual Matrix database (Excel spreadsheet)

Supporting evidence


report

Information generated from Security Evaluation Questionnaires are recorded on an Excel

spreadsheet


Method of calculation Number of NKP evaluated divided by the number of declared NKP

31 expressed as a

percentage

Data limitations The availability of NKP personnel at the Private Entity may have an influence on this indicator

as evaluations cannot be conducted without the presence of the relevant role-players


Desired performance 100% (194) NKP

Indicator responsibility Division: Protection and Security Services

Implementation

responsibility National Key Points at Provincial Level; National Key Points at Divisional Level


guidelines and

instructions

Cabinet decision on the establishment of the Government Security Regulator in the Division:

Protection and Security Services, Minimum Physical Security Standards (MPSS), National Key

Point Act, 1980 (Act No. 102 of 1980), The Private Security Industry Regulation Act, 2001 (Act

No. 56 of 2001)

31 A National Key Point must be declared as a NKP for 12 months or longer before they can be evaluated.

Page | 156

Indicator title Percentage of Strategic Installations audited

Short definition

The indicator relates to identified Strategic Installations audited to effectively manage

security for all authorities in government, parastatals, National Key Points and other

government installations by means of a relevant regulatory framework.

Purpose/importance Measured to ensure compliance in terms of the minimum standard as derived from the

Minimum Physical Security Standard (MPSS).




audit purpose) Audit questionnaire for each audit

System used for

performance

information

Manual monthly report

Supporting evidence


report

Quarterly report from the Section Head: National Key Points and Strategic Installations which

constitutes of all Strategic Installations audited during a quarter


Method of calculation Number of Strategic Installations audited divided by the number of Strategic Installations

identified to be audited, expressed as a percentage

Data limitations The availability of the Security Managers at Strategic Installations may influence the outcome

of this indicator as audits cannot be conducted without the presence of the Security Manager


Desired performance 50,8% (129 from a total of 254) Strategic Installations

Reporting

responsibility Division: Protection and Security Services

Implementation

responsibility NKP and Strategic Installations at Divisional Level


guidelines and

instructions

Cabinet decision on the establishment of the Government Security Regulator in the Division:

Protection and Security Services, Minimum Physical Security Standards (MPSS), Strategic

Installations Audit Questionnaire, The Private Security Industry Regulation Act, 2001 (Act No.

56 of 2001)

Page | 157


Indicator title Percentage of National Key Points (NKPs) evaluated

Short definition

The indicator relates the number of National Key Points (NKPs) evaluated in compliance with

the National Key Points Act, 1980 (Act No. 102 of 1980) to effectively manage security for all

National Key Points by means of the NKP Act, directives and regulations.

Purpose/importance The evaluation of NKPs is measured to ensure compliance in terms of the NKP Act to prevent

any incidents or occurrences that may cause damage or disruption at a NKP.




audit purpose) Security Evaluation Questionnaire

System used for

performance

information

Manual Matrix database

Supporting evidence


report

Information generated from the Security Evaluation Questionnaire is recorded on an Excel

spread sheet


Method of calculation Number of National Key Points evaluated divided by the number of declared National Key

Points (for longer than 12 months), expressed as a percentage

Data limitations

The availability of NKP personnel at the private entity may have an influence on this

indicator.

Strike action at the NKP or labour issues.

The NKP is not declared for longer than 12 months.

When the NKP is deregistered.


Desired performance 100% (12) National Key Points (declared longer than 12 months) evaluated


Implementation

responsibility Physical Security Compliance at Provincial- and Component Level


guidelines and

instructions

Cabinet Memorandum of 2003, Minimum Physical Security Standards (MPSS), National Key

Points Acts, 1980 (Act No. 102 of 1980), The Private Security Industry Regulation Act, 2001

(Act No. 56 of 2001), Minimum Information Security Standards (MISS)

Page | 158

Annexure A

Page | 159

Page | 160

Page | 161

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