2016 Smart Grid Deployment Plan Annual Report Draft · 6/30/2016 · SDG&E SMART GRID DEPLOYMENT...
Transcript of 2016 Smart Grid Deployment Plan Annual Report Draft · 6/30/2016 · SDG&E SMART GRID DEPLOYMENT...
SDG&E SMART GRID DEPLOYMENT PLAN 2016 ANNUAL REPORT
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CONTENTS
1 Key Takeaways and Highlights _______________________________________ 1
1.1 Customer Drivers ________________________________________________________ 5
1.2 Customer Value _________________________________________________________ 6
2 Smart Grid Deployment Plan Update _________________________________ 7
2.1 Changes to the Deployment Plan Resulting from Regulatory Action or Legislation ___ 7
2.2 Changes to SDG&E’s Deployment Plan resulting from IOU Initiatives ______________ 7
2.3 Project Updates _________________________________________________________ 7
2.3.1 Project Costs _____________________________________________________________ 7
2.3.2 Estimated Benefits ________________________________________________________ 8
2.3.3 Project Summaries and Updates by Program Area ______________________________ 10
2.3.3.1 Customer Empowerment/Engagement _______________________________________ 10
2.3.3.2 Distribution Automation and Reliability _______________________________________ 16
2.3.3.3 Transmission Automation and Reliability ______________________________________ 23
2.3.3.4 Asset Management, Safety and Operational Efficiency ___________________________ 25
2.3.3.5 Security ________________________________________________________________ 32
2.3.3.6 Integrated and Cross-Cutting Systems ________________________________________ 34
2.4 Customer Roadmap _____________________________________________________ 39
2.4.1 Introduction / Background _________________________________________________ 39
2.4.2 Customer Outreach and Engagement Plans ____________________________________ 40
2.4.3 Customer Engagement Timeline_____________________________________________ 40
2.4.4 Overview of the Customer Engagement Plan ___________________________________ 41
2.4.5 Smart Grid by Engagement Initiative _________________________________________ 41
2.5 Key Risks by Category ___________________________________________________ 45
2.6 Security Risk and Privacy Threat Assessment Updates _________________________ 47
2.6.1 Threat Landscape ________________________________________________________ 47
2.6.2 Governance, Risk, and Compliance __________________________________________ 48
2.6.3 Conclusion ______________________________________________________________ 49
2.7 Compliance with NERC Security Rules and Other Security Guidelines _____________ 49
3 Smart Grid Metrics _______________________________________________ 51
A. Customer / AMI Metrics __________________________________________ 51
B. Plug-in Electric Vehicle Metrics _____________________________________ 55
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C. Storage Metrics _________________________________________________ 56
D. Grid Operations Metrics___________________________________________ 56
Table of Tables
Table 1: Changes to SDG&E’s SGDP from Utility Initiatives ....................................................................................... 7
Table 2: Estimated Smart Grid Deployment Costs for the Reporting Period ............................................................ 7
Table 3: Estimated Smart Grid Benefits in the Reporting Period .............................................................................. 9
Table 4: Customer Outreach and Engagement Timeline by Initiative ..................................................................... 40
Table 5: Customer Engagement Initiative - Enablement Tools ................................................................................ 41
Table 6: Customer Engagement Initiative - Customer Premise Devices .................................................................. 42
Table 7: Customer Engagement Initiative - Rates and Programs ............................................................................ 43
Table 8: Customer Engagement Initiative - Pilot Deployment Projects................................................................... 44
Table 9: Risk Assessment Information by Category ................................................................................................. 45
Table of Projects
Project 1: Critical Peak Pricing Default (CPP-D) for Medium Commercial Customers ............................................. 11
Project 2: Centralized Calculation Engine (CCE) ...................................................................................................... 12
Project 3: Connected…to the Sun ............................................................................................................................ 12
Project 4: Green Button Connect My Data .............................................................................................................. 13
Project 5: Demand Response Management System (DRMS) .................................................................................. 13
Project 6: Smart Pricing Program (Dynamic Pricing)................................................................................................ 14
Project 7: Smart Meter Operations Center (SMOC) ................................................................................................ 14
Project 8: Community and Stakeholder Engagement .............................................................................................. 15
Project 9: Sustainable Communities Programs ........................................................................................................ 17
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Project 10: Advanced Energy Storage (AES) – Distribution ..................................................................................... 17
Project 11: Solar Energy Project .............................................................................................................................. 18
Project 12: Borrego Springs Microgrid ..................................................................................................................... 18
Project 13: Phasor Measurement Units (PMU) – Distribution ................................................................................ 19
Project 14: Supervisory Control and Data Acquisition (SCADA) Capacitors ............................................................ 19
Project 15: SCADA Expansion – Distribution ............................................................................................................ 20
Project 16: Wireless Fault Circuit Indicators ............................................................................................................ 20
Project 17: Power Your Drive (PYD) ......................................................................................................................... 21
Project 18: Distributed Energy Resource Management System (DERMS) ............................................................... 22
Project 19: Automated Fault Location ..................................................................................................................... 24
Project 20: Phasor Measurement Units (PMU) – Transmission .............................................................................. 24
Project 21: SCADA Expansion – Transmission .......................................................................................................... 25
Project 22: Managing PEV Charging ........................................................................................................................ 26
Project 23: Smart Isolation and Reclosing ............................................................................................................... 26
Project 24: Advanced Ground Fault Detection ........................................................................................................ 26
Project 25: Condition-Based Maintenance (CBM) – Substation Transformers ....................................................... 27
Project 26: Distribution Interconnection Information System (DIIS) ....................................................................... 28
Project 27: Smart Transformers ............................................................................................................................... 29
Project 28: Advanced Distribution Management System (ADMS) .......................................................................... 29
Project 29: Solar Power Prediction .......................................................................................................................... 30
Project 30: Condition-Based Maintenance (CBM) – Gas Breakers .......................................................................... 30
Project 31: Smart Grid Enabled Energy Efficiency ................................................................................................... 32
Project 32: Cybersecurity Projects ........................................................................................................................... 33
Project 33: Customer Privacy Program .................................................................................................................... 33
Project 34: Substation Physical Security Hardening ................................................................................................ 34
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Project 35: SDG&E Grid Communications Systems (SGCS) ...................................................................................... 35
Project 36: Integrated Test Facility .......................................................................................................................... 35
Project 37: Electric Program Investment Charge (EPIC) Program and GRC 2012 RD&D Projects .......................... 36
Project 38: Unmanned Aircraft System (UAS) ......................................................................................................... 36
Project 39: Workforce Development ....................................................................................................................... 37
Project 40: Data Management and Analytics .......................................................................................................... 38
Project 41: The California Systems for the 21st Century Collaboration (CES-21) .................................................... 39
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1 KEY TAKEAWAYS AND HIGHLIGHTS
Customer adoption of technologies and the state’s energy policy goals continue to drive the
development and deployment of Smart Grid in the San Diego region.
Customers are choosing renewable energy technologies, electric vehicles (EVs), energy management
tools, energy storage, and information services at an increasingly faster pace. That said, challenges
remain for the cost-effective realization of California’s ambitious energy policy goals.
Changes to San Diego Gas & Electricity’s (SDG&E) power supply resource mix are impacting nearly
every aspect of the region’s electricity system. Substantial growth in centralized and distributed
renewable energy resources place new demands on system planners, engineers, and operators to
ensure reliability and power quality in a very dynamic environment. Today, during days of peak
production from renewable generation, the San Diego region has over 1,000 megawatts (MW1) of solar
and wind energy flowing to SDG&E customers.
At the same time, SDG&E’s customers are installing rooftop solar energy systems on their homes and
businesses in greater numbers, resulting in 26% overall growth in Net Energy Metering (NEM)
generation capacity to nearly 617 MW during the 12 months ending June 30, 2016 (the “Reporting
Period”). SDG&E has nearly 93,000 NEM customers and
continues to encourage growth by providing innovative
customer solutions, like the renewable meter adapter
which can significantly lower the costs for some
customers to install solar.
SDG&E is engaging customers who now have many more
choices in the tools available to help them manage their
energy use. Home Area Network (HAN) devices that are compatible with SDG&E’s Smart Meter
network, such as energy information displays and other energy management devices, are now
available from multiple manufacturers and listed on SDGE.com. In 2015, SDG&E opened the SDG&E
Marketplace, an online store that helps customers make energy efficient changes in their home by
making it easy to learn about rebate-eligible and energy-efficient products. The SDG&E Marketplace
can also provide personalized energy savings recommendations based on the customer’s Smart Meter
data2. As of July 2016, 100,000 customers have visited the SDG&E Marketplace since its inception.
Customers can also choose between a variety of online energy information services and mobile
1 Unless otherwise noted, power capacity values (megawatt/MW and kilowatt/kW) are shown as alternating current (AC) nameplate ratings. 2 https://marketplace.sdge.com/
SDG&E customers have installed distributed generation systems with a peak
capacity of nearly 617 megawatts.
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applications for valuable, detailed analysis of their Smart Meter data via the open standards-based
Green Button Connect My Data platform. Finally, customers can easily and securely authorize third
parties to automatically receive energy usage data on a daily basis through a simple registration
process on SDG&E’s My Account portal.
Electric vehicle adoption continues in the region with the number of plug-in electric vehicles (PEVs) and
plug-in hybrid electric vehicles (PHEVs) operated by San Diego drivers growing to over 21,000 during
the Reporting Period.3 Because of their unique load characteristics, Smart Grid solutions are essential
to the reliable integration of PEVs and PHEVs into the electric grid while minimizing capital
infrastructure costs. SDG&E continues to promote electric vehicles for employees. Over 266 employees
own electric vehicles and the company has installed 181 charging stations at its facilities at the end of
the Reporting Period.
This Smart Grid Deployment Plan – 2016 Annual Report (“Annual Report”) provides stakeholders with
an update on SDG&E’s Smart Grid deployment as the San Diego region continues its rapid advance
toward a smarter and cleaner energy future.
Similar to the previous issuances in 2012-2015, this Annual Report provides a status update on
SDG&E’s Smart Grid metrics, deployment costs, and benefits for the Reporting Period.
Highlights of SDG&E’s Smart Grid deployment update for the Reporting Period include:
Overall estimated Smart Grid costs of ~$107.1 million and ~$112.9 million in benefits
41 Smart Grid and related enterprise4 projects completed, in progress or planned
Being the first major California utility to reach the net metering cap of 5% of peak demand or 617 MW on June 29, 2016.5 All subsequent installations will occur under the new NEM 2.0 framework approved by the commission in January 2016.6
CPUC approval of SDG&E’s Electric Vehicle Grid-Integration pilot program in January 2016 allowing the company to own and install electric vehicle (EV) charging stations at up to 350 businesses and multi-family communities throughout the region, with 10 chargers at each location.
Leading EV adoption by example with 266 SDG&E employees driving electric vehicles, over 180 EV workplace chargers at SDG&E facilities and shareholder approval to provide $7.5 million for EV education to help drive adoption and support state and local climate goals.7
3 Neighborhood electric vehicles (street legal plug-in vehicles with a maximum speed of 35mph) are excluded from this count. 4 “Enterprise” projects are those that meet the broader needs of SDG&E’s business but are also related to Smart Grid. 5 http://www.utilitydive.com/news/sdge-becomes-first-california-utility-to-hit-net-metering-cap/421819/ 6 http://www.utilitydive.com/news/california-regulators-preserve-retail-rate-net-metering-in-3-2-vote/412930/ 7 http://www.sandiegouniontribune.com/news/2016/may/16/sdge-charging-stations/
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PEV growth to more than 21,000 total vehicles connecting to SDG&E’s system, adding nearly 4,000 vehicles8
Strong growth in NEM distributed generation (DG) with customers connecting nearly 34,000 new systems (primarily solar), for a new total of nearly 93,000 residential and commercial DG systems interconnected with the SDG&E grid
Rapid growth in customer energy storage deployments including a greater than 200% growth rate in energy storage installations as energy storage product offerings increased.
Installing approximately 3,700 Renewable Meter Adapters (RMA), a solution developed by SDG&E and launched in June 2015, which connects rooftop solar systems directly to the existing electric meter panel in as little as one hour and reduces the costs of residential rooftop solar installation by an average of $1,200 for customers. The RMA technology allows rooftop solar customers to avoid the need for invasive and time consuming circuit breaker panel upgrades that typically cost over $2,500 not including the structural impacts to walls, stucco and landscaping, especially for older homes9.
Pursuant to California Public Utilities Commission (CPUC) Resolution E-479110, approval of two new lithium ion battery storage projects with total capacity of 37.5 MW to manage potential local electric reliability issues. The projects will be on-line and operational in Q1 2017.11
PROGRESS TOWARD CALIFORNIA’S ENERGY POLICY GOALS
Many California and federal policies underpin SDG&E’s Smart Grid Deployment Plan, including Senate
Bill (SB) 17, the Renewable Portfolio Standard (RPS), Assembly Bill (AB) 32, AB 2514 (Skinner), AB 327
(Perea), the state’s distributed generation (DG) and demand response (DR) goals, the Governor’s Clean
Energy Jobs Plan, building and appliance efficiency standards, implementation of the electric
procurement loading order, and cybersecurity compliance requirements such as the North American
Electric Reliability Corporation’s Critical Infrastructure Protection (NERC CIP) standards. In SB 350, the
California state legislature voted to increase the state’s renewable portfolio standard from 33% to 50%
and doubling the amount of California’s energy efficiency savings by 2030.12 Furthermore, SB 350
declares that transportation electrification is essential to reducing emissions of greenhouse gases to 40
percent below 1990 levels by 2030 and to 80 percent below 1990 levels by 205013. The majority of
Smart Grid projects SDG&E undertakes are designed to fulfill the utility’s role in realizing the state’s
goals or complying with mandatory standards.
8 An exact number of PEVs connected to SDG&E’s system is unavailable, as PEV drivers are not obligated to notify the utility, so estimates are compiled from a variety of data sources. 9 http://www.sdge.com/environment/renewable-meter-adapter 10 http://www.cpuc.ca.gov 11 https://www.sdge.com/newsroom/press-releases/2016-08-19/sdge-add-more-storage-improve-regional-reliability 12 http://www.utilitydive.com/news/california-lawmakers-pass-bill-mandating-50-renewables-by-2030/405566/ 13 https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201520160SB350
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SDG&E made significant progress procuring renewables, both centralized and distributed, during the
Reporting Period. In June 2015, SDG&E reached the state’s goal of 33% RPS, a full five years ahead of
the state-mandated target.14 At the end of June 2016, SDG&E was the first major California utility to hit
the NEM cap of 5% of SDG&E’s peak load or 617MW.15 The need to deliver energy from these clean,
yet intermittent, sources continues to be a major driving factor in SDG&E’s Smart Grid plans, which will
integrate renewables, PEVs, and other technologies safely and reliably.
During the Reporting Period, SDG&E issued the 2016 Preferred Resource Local Capacity Requirements
Request for Offers (RFO) soliciting a variety of resources and technologies, such as energy efficiency
(EE), demand response, renewables, energy storage, and distributed generation. The 2016 Preferred
Resource RFO was the second solicitation issued by SDG&E in response to D.14-03-004 (Decision
Authorizing Long-Term Procurement for Local Capacity Requirements due to the Permanent
Retirement of the San Onofre Nuclear Generation Station). That decision indicated that 25 MW must
be procured from energy storage technology and a minimum of 200 MW from preferred
resources16. The qualified best offers will then be negotiated and submitted to the CPUC for approval
in late 2016 or early 2017.
STAKEHOLDER ENGAGEMENT
SDG&E continues to work in collaboration with key stakeholders to create the foundation for an
innovative, connected, and sustainable energy future and these collaborations have continued to
improve productivity and scope during the past year.
On an ongoing basis, SDG&E continues to collaborate with external stakeholders who provide input on
its Smart Grid Deployment Plan, and who remain engaged with the utility on Smart Grid and other
issues. These organizations include environmental interest groups, academic organizations, business
organizations, municipal utilities and governments, ratepayer advocates, energy non-governmental
organizations, large customer/corporate interests, collaborative organizations, and workforce interest
groups.
More generally, SDG&E has continued to engage stakeholders across a wide spectrum of Smart Grid
issues, seeking input and ideas related not just to SDG&E’s Smart Grid technology deployment, but the
accompanying issues raised, such as customer privacy.
OPPORTUNITIES TO WORK WITH DIVERSE BUSINESS ENTERPRISES
14 ”SDG&E Sets Renewable Energy Record” http://www.kpbs.org/news/2015/aug/25/sdge-sets-renewable-energy-record/ 15 http://www.utilitydive.com/news/sdge-becomes-first-california-utility-to-hit-net-metering-cap/421819/ 16 Decision (D.) 14-03-004 – Decision Authorizing Long-Term Procurement for Local Capacity Requirements due to Permanent Retirement of the San Onofre Nuclear Generation Station
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Smart Grid projects represent exciting new initiatives that will bring more opportunities for SDG&E to
work together with Diverse Business Enterprises (DBEs) and help the region’s communities thrive. For
the year ending in 2015, 42.7% of SDG&E’s purchases were from DBEs. Smart Grid-related DBE
purchases were accomplished through focused efforts that included DBE requirements in requests for
proposals and identification of qualified DBEs for logistics, warehousing, installation, software, and
other products and services.
SDG&E anticipates there will be many opportunities in the coming years for business owners from
diverse backgrounds to be a part of this exciting effort.
1.1 CUSTOMER DRIVERS
SDG&E is investing in Smart Grid solutions in response to two major customer-driven factors:
Installation of intermittent distributed (primarily PV) generation systems, which have variable
power output and lack compensating controls for grid reliability (such as those that would be found
in smart inverters); and
Adoption of electric vehicles and energy storage.
As shown in Figure 1,
SDG&E customers are
continuing their
investments in
distributed generation
systems, primarily PV
technology, with
SDG&E’s customers
generating nearly
617MW (peak) from
almost 93,000 systems
installed at their
premises at the end of
the Reporting Period.
This trend demonstrates
the immediacy driving SDG&E’s development of Smart Grid solutions, which are necessary to integrate
and manage the ever increasing number of small intermittent generators, while maintaining the level
of system reliability that customers expect.
Figure 1 - Cumulative Capacity of NEM Customer Generation: Growth in Net Energy Metered Distributed Generation Capacity of Residential and Commercial and Industrial (C&I) Customers of SDG&E as of June 30, 2016
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SDG&E’s Smart Grid investments that respond to these customer choices are intended to reliably and
efficiently integrate these new technologies. In addition to delivering energy, SDG&E provides standby,
power quality, and reliability services to its customers.
1.2 CUSTOMER VALUE
Many of SDG&E’s Smart Grid projects are undertaken to create value for customers where the
projected benefits outweigh the costs or where the investment is necessary to effectively
communicate with customers. The benefits of these customer value-driven and other policy-driven
Smart Grid investments continue. For example, SDG&E’s Smart Meter infrastructure provides
residential and small commercial customers with their hourly (residential) or 15-minute (small
commercial) energy consumption data, viewable online through SDG&E’s My Account tool or
transferred automatically to other service providers in an industry standard format and protocol. Use
of commercially available network gateways allows customers to update their consumption
information online nearly instantaneously. Actively managing energy consumption can provide value
for customers if coupled with rate design that encourages off-peak energy use.
Customer value is also created through environmental benefits related to the integration of distributed
energy resources, such as solar power generation, electric vehicles, and demand response. Carbon
dioxide equivalent (CO2e) and particulate emissions associated with fossil fuel generation can be
displaced with distributed renewable energy resources or otherwise avoided through the reliable
integration of clean power sources and the use of these sources as a clean transportation fuel.
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2 SMART GRID DEPLOYMENT PLAN UPDATE
2.1 CHANGES TO THE DEPLOYMENT PLAN RESULTING FROM REGULATORY ACTION OR
LEGISLATION
There were no changes in this Reporting Period. Changes reported in previous Annual Reports are not
repeated here; readers should refer to those earlier reports for that information. SDG&E’s previous
Annual Reports can be retrieved from http://www.sdge.com/smart-grid-deployment-plan.
2.2 CHANGES TO SDG&E’S DEPLOYMENT PLAN RESULTING FROM IOU INITIATIVES
While other changes to the Smart Grid Deployment Plan are possible due to new information or
understanding of issues, solutions, and market and technology developments; SDG&E had no such
changes during this Reporting Period as shown in Table 1: Changes to SDG&E’s SGDP from Utility
Initiatives:
Table 1: Changes to SDG&E’s SGDP from Utility Initiatives
Project Change from Original SGDP
Reason for Change
None
2.3 PROJECT UPDATES
2.3.1 PROJECT COSTS
During the Reporting Period, SDG&E’s estimated expenditures of $107.1 million breakdown as listed in
Table 2: Estimated Smart Grid Deployment Costs for the Reporting Period:
Table 2: Estimated Smart Grid Deployment Costs for the Reporting Period
Estimated Spend During the Reporting Period
Amounts in Thousands of USD
Customer Empowerment/Engagement 44,757$
Distribution Automation/Reliability 19,983$
Transmission Automation/Reliability 4,204$
Asset Management, Safety & Operational Efficiency 7,019$
Security 15,382$
Integrated & Cross-Cutting Systems 15,776$
Total Estimated Costs 107,121$
Reporting
Period Value
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Expenditures are estimated and based on total spend, including operations and maintenance (O&M)
and capital, excluding Allowance for Funds Used During Construction (AFUDC), Contribution in Aid of
Construction (CIAC), and net of grant-based reimbursements from the California Energy Commission
(CEC) and Department of Energy (DOE).
2.3.2 ESTIMATED BENEFITS
SDG&E continued using the same comprehensive methodology adopted for its Smart Grid Deployment
Plan to calculate the estimated benefits for the Annual Report.
The framework of this methodology is primarily based on the benefits evaluation model that the
Electric Power Research Institute (EPRI) included in the report titled, “Methodological Approach for
Estimating the Benefits and Costs of Smart Grid Demonstration Projects.”17 SDG&E’s methodology
includes estimates of economic benefits, reliability benefits based on a Value-of-Service Reliability
model developed by the Lawrence Berkeley National Laboratory,18 and environmental and societal
benefits based on a model developed by SDG&E in collaboration with the Environmental Defense
Fund19. As with any utility and technology investment, estimated benefits are expected to be realized
over the life of the investment, which in nearly all cases is long beyond the time period in which costs
are incurred. For example, a particular investment may drive costs for three years, but provides a
benefit for as long as the asset is useful, which could be 10 years, 15 years, or even longer. Therefore, it
is inappropriate to compare estimated benefits to costs incurred during the Reporting Period due to
these time differences. However, some Smart Grid projects with phased implementations, such as
Smart Meters or Condition-Based Maintenance (CBM) of gas breakers and transformers, may also
accrue benefits during the course of project implementation.
Another aspect to consider when evaluating benefits is that many Smart Grid projects are undertaken
to meet requirements and/or energy policy goals. While the specific solutions chosen to meet these
mandated requirements and goals will be the least-cost, best-fit response, the quantifiable benefits
associated with these solutions may not always exceed their project costs.
Economic benefits are primarily the result of reduced and avoided costs of utility operations. Reliability
benefits estimate the societal value of avoided outages for customers among residential, commercial,
and industrial classes. Environmental benefits estimate a value of avoided greenhouse gas and
17 Final Report No. 1020342, “Methodological Approach for Estimating the Benefits and Costs of Smart Grid Demonstration Projects”, January 2010. 18 Final Report No. LBNL-6941E, “Updated Value of Service Reliability Estimates for Electric Utility Customers in the United States”, January 2015. 19 For further details on the methodology for environmental and societal benefits see http://docs.cpuc.ca.gov/PublishedDocs/EFILE/RESP/140924.PDF.
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particulate emissions, while societal benefits include other costs avoided by customers, such as the
avoided cost of gasoline for transportation fuel when electric vehicles or helicopters are used as
alternatives.
During the Reporting Period, SDG&E continued to realize benefits from previously completed projects
in addition to new projects that were completed during the Reporting Period. It is important to note
that these projects generated benefits not only for SDG&E’s operations but also for its customers, the
environment, and society in general. Table 3 provides a summary of the estimated benefits identified
during the Reporting Period:
Table 3: Estimated Smart Grid Benefits in the Reporting Period20
SDG&E’s Smart Meter deployment continued providing benefits during the Reporting Period. The
Smart Meter program has achieved relevant reduction and avoidance of operating expenses due to the
elimination of a significant portion of meter reading activities and customer services field activities. In
addition, the avoided truck rolls due to the reduction of meter reading and customer services field
activities remained at normalized levels compared to the previous period, continuing to provide
environmental benefits to the region. The Smart Meter program also continued to facilitate the
implementation of Reduce Your Use (RYU), a Smart Grid Demand Response program.
During the Reporting Period, various completed and in progress Distribution Automation and Reliability
projects provided benefits to customers, markets, and the utility. Customers benefit from the
reduction in outage time experienced since SCADA devices can be controlled remotely without the
requirement of sending field personnel to switch devices while improving customer service. Projects
such as the Borrego Springs Microgrid, SCADA Expansion, SCADA Capacitors, Fault Location Isolation
and Service Resotration (FLISR), and Wireless Fault Indicators generated these types of benefits
through the increase in the use of distribution automation on the grid and improved reliability.
20 Environmental benefits calculated based on prices from a report prepared by the California Environmental Protection Agency, Updated Economic Analysis of California’s Climate Change Scoping Plan, March 24, 2010 and SDG&E’s internal forecasts.
Estimated Benefits During the Reporting Period Reporting Period
Amounts in Thousands of USD Value
Economic Benefits 36,478$
Reliability Benefits 33,316$
Environmental Benefits 13,838$
Societal Benefits 29,311$
Total Estimated Benefits 112,943$
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SDG&E also identified environmental benefits during the Reporting Period related to the integration of
renewable energy generation resources, both centralized and distributed, which in SDG&E’s case are
primarily solar power generation. These environmental benefits include an estimation of the avoided
emissions reduction associated with displacing conventional generation with distributed renewable
energy resources and the integration of centralized renewable energy for compliance with the RPS.21
The avoided emissions reduction for distributed resources is based on the energy load forecast
included in the recent California Energy Demand 2016-2025 Forecast prepared by the CEC for solar
systems in SDG&E’s service territory. In addition, the implementation of the Distribution
Interconnection Information System (DIIS) achieved significant improvements in the process for
approving roof top solar interconnections. Customers experienced a reduction in the interconnection
time with this system while contractors supporting these customers achieved their own savings
resulting from an improved workflow process. The integration of over 21,000 electric vehicles into
SDG&E’s electric grid also generated additional benefits to the environment and the community.
SDG&E estimated that the light-duty electric vehicles integrated into the system during the Reporting
Period avoided the consumption of over 2,703,314 gallons of gasoline. This translates into a positive
environmental impact to the region by reducing net emissions, the difference between vehicles
powered by liquid fuels and electricity generation. In addition, electric vehicle owners also benefited
from the avoided fuel cost of the gallons of liquid fuels displaced.
2.3.3 PROJECT SUMMARIES AND UPDATES BY PROGRAM AREA
Estimated project costs for the Reporting Period are shown in nominal thousands of dollars.
2.3.3.1 CUSTOMER EMPOWERMENT/ENGAGEMENT
Customer Empowerment/Engagement projects provide customers with readily accessible and reliable
information regarding their energy usage. Additionally, projects in this area should help customers gain
a better understanding of their energy consumption among their common uses. To further empower
customers, price signals must flow to them in a timely and meaningful manner and be integrated into
customer energy management and HAN systems.
Generally, projects in this area implement information systems, communication infrastructure, and
energy management services along with customer‐facing tools, services, and outreach capabilities.
Projects included also enable customer‐authorized third parties to disseminate important information
and educate customers, recognizing that customers often value other sources of information.
21 Estimated benefits based on the assumption that the system can accommodate a 20% RPS without Smart Grid
technologies.
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Recognizing that smart phone and social media are increasing among many of the utility’s customers,
SDG&E must provide the appropriate tools and applications to allow customers to access energy usage
data and perhaps other utility-provided information. Projects are designed to meet customers’ new
communications preferences and expectations, and to offer tools that provide customers with relevant
information, such as price signals, that result in greater customer awareness of energy impacts.
Deploying tools and applications that present valuable customer-specific energy data is a critical
component to empowering customers and changing to time variant rate structures.
Projects that deliver information, services, and control sought by customers and that enable demand
response, dissemination of dynamic pricing information, and HAN capabilities are included in this
category. Projects included providing customers with transparent and relevant pricing information and
enable utility and non‐utility service providers to offer products and services that provide customer
value.
COMPLETED PROJECTS
Project 1: Critical Peak Pricing Default (CPP-D) for Medium Commercial Customers
Funding Source: GRC
Project Timeframe: 10/2013 to 01/2016
Reporting Period Estimated
Costs: $23,000
Description: In 2008, SDG&E rolled out CPP-D as the first dynamic rate to the large commercial
and industrial (C&I) segment (~1,700 customers). The Smart Pricing Program is rolling out
dynamic rates for the residential and small C&I customer segments.
The project scope includes the following:
• Automating business processes such as: rate eligibility, enrollment and dis-enrollment (opt-
out), anniversary management, Demand Response event day management, event day
notifications, post-event analytics, marketing, and reporting and metrics.
• Providing services to the customers via online tools for viewing their usage, meter data, cost
of usage (including CPP-D events), running rate comparisons between other applicable rates,
and choosing a capacity reservation charge (CRC).
• Functionality for group bill such as viewing, paying, payment processing, accessing historical
group bills, downloading, printing, and paperless options.
• Integrating eligibility, enrollment, dis-enrollment, notifications, rate comparison, CRC
election, and group bill pay with My Account through Web Center.
Update: Implementation was completed in January 2016.
IN-PROGRESS PROJECTS
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Project 2: Centralized Calculation Engine (CCE)
Funding Source: General Rate Case (GRC)
Project Timeframe: In Progress
Reporting Period Estimated
Costs: $3,714
Description: The development of a centralized calculation engine which will incorporate
multiple data sources and provide price and cost calculations as output. The calculation engine
will be flexible and incorporate all comprehensive rate, price, and cost modeling, as well as the
ability to manipulate curves, types of charges (consumption, demand, fixed, etc.), peak moves,
event hour shifts, and more. It will ensure consistency of calculations and output across many
operations and users.
Update: SDG&E has completed both Phase 1 and Phase 2 of CCE. Phase 2 was completed in
March 2016 and configured the majority of the rate structures across residential, commercial,
and agricultural customers.
Project 3: Connected…to the Sun
Funding Source: Application D.15-01-051
Project Timeframe: 01/2016 to 03/2017
Reporting Period Estimated
Costs: <$100
Description: In January 2012, SDG&E filed an application with the CPUC for a pilot program
called, “Connected…..to the Sun,”22 which will give all SDG&E customers two options to buy
solar power, even if they do not own a home, cannot afford the upfront cost of solar, or do not
have the ability to put PV panels on their roof. Under these programs, the customer would be
able to purchase up to 100% local solar energy if they choose. Customers could “lock in” their
solar energy cost and take solar service with them if they relocate within SDG&E’s service area.
Update: In November 2015, SDG&E received funding approval to automate enrollment in
Ecochoice, formerly the Sun Rate, which allows the customer to choose what percentage of
renewable energy they desire to use. In addition, the project successfully began the process of
automating Share the Sun enrollment which provides customers the opportunity to participate
in a community solar program.
22 http://www.sdge.com/environment/connected-to-the-sun
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Project 4: Green Button Connect My Data
Funding Source: GRC
Project Timeframe: 01/2012 and ongoing
Reporting Period Estimated
Costs: $578
Description: Green Button Connect My Data is the automated sending of energy usage data to
third parties (per customer request/consent) via a standard interface North American Energy
Standards Board Energy Services Provider Interface (NAESB/ESPI). Customers’ data is sent
using one of two models: One and done (one-time data transmission of customer consumption)
and Ongoing with or without a specified end-date (data transmitted on an ongoing basis as long
as customer is enrolled with third party, or until a date selected by customer for up to 36
months).
Update: As of June 30, 2016, there are 29 active, registered Green Button Connect Third
Parties that customers can authorize to share energy usage data via Green Button Connect.
Twelve are for residential-use, 13 are for commercial use and four are both residential and
commercial. On April 10, 2016, SDG&E deployed its last release of enhancements to comply
with mandates, which include: cost data, quality of reading (Revenue Quality Meter Data)
indicator in ESPI file, gas usage in the ESPI file and full OAuth integration to support a real-time
API.
Project 5: Demand Response Management System (DRMS)
Funding Source: GRC and Smart Meter Decision (D.12-04-019)
Project Timeframes: 08/2010 to 12/2018
Reporting Period Estimated
Costs: $3,560
Description: The DRMS Project will enable the management of SDG&E’s entire demand
response portfolio with the following integrated capabilities: program management,
enrollment, eligibility, device management, event management, forecasting, settlement,
analytics/reporting, and workflow. The full project implementation will take two to three years
to complete with a phased approach. The first phase will implement the functionality necessary
to retire a high-cost application; automate manual processes for ongoing benefits; and provide
the functionality needed to send text messaging, two-way demand response load control, and
price signals to meter-connected HAN devices, and monitor device connectivity. The
subsequent phases will cover the rest of the portfolio of Demand Response programs and add
the additional integrations necessary for an enterprise solution.
Updates: The project team performed DRMS Release 1, which includes the majority of Phase 1
functionality. Incremental releases will focus on Entryway/HAN and include the Centralized
Calculation Engine (CCE) and MyAccount integration. DRMS Release 2 (the final release for
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Project 5: Demand Response Management System (DRMS)
Phase 1) will be deployed in Q3 2016. DRMS Release 2 plans to deliver Demand Response post-
event settlement capabilities for the capacity bid program and business reporting.
Project 6: Smart Pricing Program (Dynamic Pricing)
Funding Source: Application D.12-12-004 and D.14-12-036
Project Timeframe: 09/2010 to 12/2016
Reporting Period Estimated
Costs: $11,989
Description: SDG&E’s Smart Pricing Program was proposed via application A.10-07-009 filed
on July 6, 2010 and modified as described in the Joint Party Settlement Agreement filed on
June 20, 2011. The application and settlement agreement adopted by the CPUC in D.12-12-004
describes SDG&E’s plans to implement various time of use (TOU) and dynamic rates, along
with the necessary information technology (IT) and billing system upgrades as well as the
customer outreach and educational efforts necessary for residential and small business
customers to be aware of the new rates and have the tools to make informed rate decisions.
In December 2014, the CPUC adopted D.14-12-036, which grants SDG&E’s Petition for
Modification of D.12-12-004 to extend the implementation deadline for the outreach and
education activities for residential and small business customers to December 31, 2016.
Update: Over the past year, the Smart Pricing Program took the necessary steps to transition
small business customers to TOU rates (Time of Use and Time of Use Plus) as mandated by
D.12-12-004. SDG&E began default communications to its small business customers during
summer 2015 about the upcoming transition and continued to communicate to them
throughout the entire process. Beginning in November 2015 and through April 2016, SDG&E
transitioned all of its small business customers to TOU rates (approximately 72,000). As of June
30, 2016 over 61,000 were enrolled in the TOU Plus plan which contains a critical peak pricing
component.
Project 7: Smart Meter Operations Center (SMOC)
Funding Source: GRC
Project Timeframe: Phase 1, SMOC NMV:07/2013 to 06/2014;
Phase 2, SMOC EM: 07/2014 and 09/2016
Reporting Period Estimated
Costs: $1,916
Description: Phase 2 of the Smart Meter Operations Center, Exception Management (SMOC
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Project 7: Smart Meter Operations Center (SMOC)
EM) will provide a solution that will improve Advanced Metering Operations’ (AMO)
operational efficiency and reduce device downtime by providing analysts with results rather
than raw data needed for exception management and troubleshooting processes to optimize
network performance. SMOC EM will provide a centralized information repository of Smart
Meter data, accessible to other initiatives supporting Customer Service and other company
initiatives associated with Smart Grid.
Update: Smart Meter Operations Center – Exception Management (SMOC EM) released four
major content releases between August 2015 and August 2016. The Operations group has
gained operational efficiencies and analytical awareness on the health, performance, and
network activities of network and metering devices, and is able to make more intelligent and
timely decisions on fielding devices or performing back office corrective action based on a
variety of key analytical data points. The SMOC EM project will end in September 2016. The
application has yielded additional insights and possible new use cases that may be developed
in upcoming (future) phases. Additionally, infrastructure and a data lake database was
implemented as an Enterprise platform for data storage.
ENTERPRISE PROJECTS
Project 8: Community and Stakeholder Engagement
Funding Source: Various
Project Timeframe: Ongoing
Description: SDG&E’s community and stakeholder engagement effort is intended to provide
coordination in the utility’s engagement effort and ensure that the overarching connections
between programmatic outreach and education efforts are present. Encompassed in this effort
is a wide variety of stakeholder-focused efforts, all significantly associated with Smart Grid and
specifically SDG&E’s Smart Grid efforts. SDG&E has actively worked with business associations,
international counterparts, and residential groups to educate them on the changing landscape
of the energy industry. SDG&E is working hard to ensure its stakeholders – in particular,
customers – look to SDG&E as a trusted energy advisor.
Update: SDG&E’s fourth annual Electric Vehicle Day saw the largest gathering of electric cars in
the San Diego region’s history with 1,100 people attending and 792 test drives in the latest
electric drive transportation technology. More than 165 local electric vehicle drivers had the
opportunity to bring their own cars to the event, put them on display, and network with fellow
SDG&E SMART GRID DEPLOYMENT PLAN 2016 ANNUAL REPORT
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Project 8: Community and Stakeholder Engagement
residents interested in driving the cars. SDG&E hosted the event as part of National Drive
Electric Week and along with Center for Sustainable Energy, Cleantech San Diego, Plug-in
America, Sierra Club, and the Electric Auto Association provided information on the Power
Your Drive pilot, electric vehicle rates, incentives and charging.
During the Reporting Period; SDG&E, Sumitomo Electric Industries, Ltd., and New Energy and
Industrial Technology Development Organization of Japan (NEDO)23 began jointly developing a
demonstration project utilizing a megawatt scale system of vanadium redox flow batter. The
project will analyze the technological and economic efficiency of the system. The fast response
and long duration applications could allow for increased solar penetration and power quality.
2.3.3.2 DISTRIBUTION AUTOMATION AND RELIABILITY
Distribution Automation and Reliability (DAR) includes projects which improve SDG&E’s information
and control capabilities for distribution systems. These capabilities may be used to address the
complexities associated with integrating distributed energy resources and electric vehicles, advanced
outage management, and/or Volt/VAr control. DAR will provide the ability to safely and reliably
incorporate high penetrations of distributed energy resources by mitigating voltage fluctuations
resulting from intermittent power generation. DAR projects will also provide the ability to safely and
reliably incorporate the increasing load of charging EVs. DAR will detect and isolate faults when they
occur, immediately restore service to customers, and provide information about outages in real-time.
Self-healing circuits will reduce the number of customers affected by sustained system disturbances
and will enable faster service restoration. DAR will also provide optimization of voltage and reactive
power on the system to enhance power quality and decrease energy consumption, including system
losses.
DAR helps enable electricity markets to flourish and helps deliver a Smart Grid that has the
infrastructure and policies necessary to enable and support the integration of demand response,
energy efficiency, distributed generation, and energy storage into energy markets.
23 http://www.nedo.go.jp/english/news/AA5en_100015.html
SDG&E SMART GRID DEPLOYMENT PLAN 2016 ANNUAL REPORT
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COMPLETED PROJECTS
Project 9: Sustainable Communities Programs
Funding Source: GRC
Project Timeframe: Concluded 12/2015
Reporting Period Estimated
Costs: $495
Description: This is a set of projects that aim to advance and promote the use of clean DER –
such as solar PV, fuel cells, and energy storage—by integrating it into the electric distribution
system. These projects focus on reducing energy demand and integrating clean energy systems
while encouraging sustainably designed buildings and communities.
Update: The system at Civita has been energized and commissioned. The final Civita project
configuration includes an 87 kW PV array and a 125 kW/200 kWh battery energy storage
system. The program has concluded new construction activities and maintenance and
operations activities are ongoing at the sites.
Project 10: Advanced Energy Storage (AES) – Distribution
Funding Source: GRC
Project Timeframe: 10/2011 to 06/2016
Reporting Period Estimated
Costs: $1,544
Description: The objective of this project is to install advanced energy storage projects that will
mitigate the impact of intermittent renewables and provide SDG&E with experience
developing, implementing, and operating new energy storage technologies. The scope will
include developing utility scale (300 kW+) energy storage units at substations and other
locations, and distributed energy storage systems (DESS - typically 25 to 50 kW) on distribution
feeders. DESS are also known as Community Energy Storage (CES) systems.
Update: During the Reporting Period, the fleet of energy storage units performed scheduled
and ad-hoc functions, such as peak shaving and islanding, while the project team refined the
use cases of the fleet. This concluded the implementation of the energy storage projects from
the GRC. Future energy storage projects will be funded via future applications, advice letters
and GRCs as applicable.
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IN-PROGRESS PROJECTS
Project 11: Solar Energy Project
Funding Source: Application (A.08-07-017)
Project Timeframe: 01/2008 to 06/2016
Reporting Period Estimated
Costs: $5,806
Description: The CPUC approved this 100MWdc solar project in 2010. It includes a program to
develop as many as 26MWdc of utility-owned solar generation and 74 MWdc of merchant-
owned generation, to be delivered via power purchase agreements. The 74 MWdc portion has
since been added to the 80MW Renewable Auction Mechanism Feed-in Tariff (RAM-FiT)
program. The utility-owned portion calls for SDG&E to install multiple PV systems, as large as
5MW, on the distribution system. SDG&E anticipates employing smarter inverters, like those
advocated by the Western Electric Industry Leaders, at these sites with specific capabilities
dependent upon local grid needs and size of the PV installation. The successful bidder bid eight
projects to be built on existing utility owned property for a total of 17MWdc. All but three
projects were eliminated due to financial constraints uncovered during detailed site screening.
Update: The third site was eliminated as projected costs for development exceeded CPUC
approved cost cap. The two remaining sites entered in to the construction phase of this project
in Q2 2016 with expected commercial operation in Q4 2016.
Project 12: Borrego Springs Microgrid
Funding Source: DOE, CEC and GRC
Project Timeframe: 04/2014 to 12/2017
Reporting Period Estimated
Costs: $2,306
Description: The objective of this project is to establish a microgrid demonstration at an existing
substation to prove the effectiveness of integrating multiple distributed energy resources (DER)
technologies, energy storage, feeder automation system technologies, and outage
management system (OMS) with advanced controls and communication systems, for the
purposes of improving reliability and affecting feeder/substation capacity in normal and
outage/event conditions. The second phase of the Borrego Springs Microgrid project will
enhance the existing Borrego Springs Microgrid, by increasing operational flexibility and
automation to better respond to a variety of potential outage situations, and leverage various
new technologies and resources for increased microgrid capabilities. This project is being
performed in partnership with the CEC.
Update: Additional SCADA operable switches were installed to allow for remote reconfiguration
of the system. A critical one-mile section of wood poles was replaced with steel poles to help
ensure deliverability of electricity to critical loads. Discussions have begun with local- third
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Project 12: Borrego Springs Microgrid
party solar producers on how best to integrate them into the microgrid.
Project 13: Phasor Measurement Units (PMU) – Distribution
Funding Source: GRC
Project Timeframe: 06/2012 and ongoing
Reporting Period Estimated
Costs: $3,340
Description: Advanced SCADA Devices (ASD) installed on electric distribution circuits are high
fidelity, high resolution, data and control devices connected via high speed Internet Protocol
(IP) data transport. ASD provides all the functionality of current legacy SCADA devices, with all
the advancements of a PMU: GPS time stamped/time aligned devices, high speed data
transport providing advanced data accuracy with multiple data formats from a single device,
enables enhanced cyber security, nanosecond accuracy for timed operations, and sequence of
events (true system state) displayed on advanced visualization tools.
Update: Distribution PMU deployment activity is focused on testing and production
implementation of Falling Conductor Protection (FCP) application. FCP allows for automated
termination of power flow to a specific portion of a circuit in the event of a failing conductor.
Power is terminated within milliseconds of a conductor failure and prior to coming in contact
with the ground or other objects. This application reduces risk to life, limb and property.
Thirty-seven (37) circuits have been analyzed for Distribution PMU supported FCP application
installation with production turn-up starting in September 2016.
Project 14: Supervisory Control and Data Acquisition (SCADA) Capacitors
Funding Source: GRC
Project Timeframe: 03/2011 and ongoing
Reporting Period Estimated
Costs: <$100
Description: The objective of this project is to convert existing distribution line capacitors to
SCADA control in order to provide improved VAr control and improved system efficiency and
operability. SCADA controls will also alert utility personnel of operating issues. This will increase
capacitor bank reliability, minimize downtime, and expedite repair work. Once fully
implemented, the annual capacitor survey will be eliminated as a result of this project.
Update: Between June 20, 2015 and July 30, 2016, 14 capacitors were installed and energized
to replace 14 older overhead and pad-mounted non-SCADA capacitors. Improved control
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Project 14: Supervisory Control and Data Acquisition (SCADA) Capacitors
methods and algorithms continue to be considered for application and assessment. The project
is designing automatic alerts to notify engineers and/or operators regarding anomalous
behavior.
Project 15: SCADA Expansion – Distribution
Funding Source: GRC
Project Timeframe: 01/2012 and ongoing
Reporting Period Estimated
Costs: $6,231
Description: This project will install 300 SCADA line switches to promote a minimum of 1.5
switches on every distribution circuit (mid-points and ties). This project will also install SCADA
at 13 legacy (existing) substations. With the completion of this project, automation will be
operative for a significant portion of a circuit following an outage providing faster isolation of
faulted electric distribution circuits that in turn will result in faster load restoration when
system disturbances occur.
Update: During the reporting period, SDG&E installed SCADA at Coronado and San Mateo. In
Q4 2016, the project team will finalize the installation at Carlton Hills. No work or installations
of 1.5 switches on distribution circuits were completed during the reporting period as the
reliability team focused on non-SCADA circuits.
Project 16: Wireless Fault Circuit Indicators
Funding Source: GRC
Project Timeframe: 09/2011 and ongoing
Reporting Period Estimated
Costs: <$100
Description: The objective of this project is to install as many as 10,000 wireless fault indicator
(WFI) devices on the overhead and underground electric distribution system. In the event of a
circuit fault, WFIs rapidly transmit fault location data via secure wireless communication to the
Distribution Control Center. This information allows distribution operations personnel to direct
electric troubleshooters more efficiently, minimizing customer outage time and expediting
repair work. The same devices provide a secondary benefit, reporting load data once a day in
one-hour increments, for system planning and operating use.
Update: SDG&E is working with the vendor to resolve technical issues associated with the
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Project 16: Wireless Fault Circuit Indicators
latest firmware update. The vendor is in the process of upgrading the equipment, which will
include enhanced fault location indicating ability even when the continuous current on the line
is less than 5 amps. New equipment will be installed over the next few years.
Project 17: Power Your Drive (PYD)
Aka Vehicle to Grid Integration (VGI)
Funding Source: A. 14-04-014
Project Timeframe: 09/2011 and ongoing
Reporting Period Estimated
Costs: $37424
Description: The pilot project will help accelerate the deployment of smart electric vehicle
charging stations and drive the state towards its environmental and fossil fuel reduction goals.25
These solutions will enable PEVs, PHEVs, and their charging infrastructure to become grid-
integrated and to leverage TOU and other alternative rate designs. It may allow SDG&E to
integrate even higher levels of renewables in the future by absorbing excess production during
the solar generation peak hours, and ramping down charging demand as solar production
drops.
Update: In January 2016, the CPUC approved the nation’s largest transportation electrification
program – Power Your Drive. This program will install 3,500 EV charging stations at 350
residential multi-unit dewellings. At least 10% of the charging stations will be installed in
disadvantaged communities. One of the key reasons the CPUC approved SDG&E’s program is
because of the first-of-a-kind technology it offers, incentivizing customers through a day-ahead
hourly rate to charge at times of day when there is the most capacity on the grid. Of the over
300 customers on the interest list, about 30% are multi-family and 70% are workplace
(employee/fleet). The 3-year sign up period commences when all regulatory approvals are
received, which is expected September 2016. SDG&E continues to promote electric vehicles to
its employees and in the community and has received over 60 partnership proposals from non-
profit organizations to promote Power Your Drive as part of its $7.5 million shareholder-funded
educational campaign. As of August 2016, 284 SDG&E employees drive electric vehicles and
over 200 EV workplace chargers are located at SDG&E facilities. SDG&E is committed to growth
24 as of July 31, 2016 25 http://www.sdge.com/clean-energy/electric-vehicles/poweryourdrive
SDG&E SMART GRID DEPLOYMENT PLAN 2016 ANNUAL REPORT
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Project 17: Power Your Drive (PYD)
Aka Vehicle to Grid Integration (VGI)
of EVs and supportive of both state and local climate goals.
SDG&E submitted its first required semi-annual report to the CPUC on the progress of the
vehicle-grid integration (VGI) program. Also referred to as Power Your Drive. The report can be
found here: http://www.sdge.com/regulatory-filing/10676/sdge-electric-vehicle-grid-
integration-pilot-program
This first iteration of the report provides background and details regarding the decision which
approved the program. The report also provides an explanation on what is being measured /
evaluated in each field. Appendix B contains the measurable data. Since the program is new
there are some fields which do not currently have data. Those will be populated in future
iterations.
Project 18: Distributed Energy Resource Management System (DERMS)
Funding Source: GRC
Project Timeframe: 04/2013 and ongoing
Reporting Period Estimated
Costs: $9,120
Description: The purpose of the DERMS project is to develop a software solution to monitor,
control, and optimize distributed energy resources.
Integrates and aggregates batteries, fuel cells, solar, generators, and other distributed
energy resources for reliability and market participation
Uses load forecasting, day-ahead price signals, DRMS, etc. to give multiple options for
optimization and scenario-based operations
Integrates with DMS, GIS, DRMS, etc.
Update: During the Reporting Period, the project has deployed an updated release of the
DERMS application to monitor and control the Borrego Springs Microgrid. The update in March
included control and integration of the second 1MW lithium-ion battery installed at the
Borrego Microgrid, as well as defect remediation. The upcoming release will provide enhanced
usability and functionality to the application for generalized microgrid management, will
manage the energy storage resource fleet, and will allow for the integrated assets to be
scheduled.
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2.3.3.3 TRANSMISSION AUTOMATION AND RELIABILITY
Transmission Automation and Reliability (TAR) includes projects that would provide wide-area
monitoring, protection, and control to enhance the resiliency of the transmission system. TAR also
includes projects to provide the ability to safely and reliably incorporate utility size intermittent power
generation, such as centralized solar and wind energy. TAR projects would mitigate voltage
fluctuations resulting from integrating intermittent resources.
The wide-area capabilities of TAR would provide the ability to monitor bulk power system conditions,
including but not limited to voltage, current, frequency, and phase angle across SDG&E’s geographic
area in near real-time. This functionality provides system operators with current information about
emerging threats to transmission system stability, enabling preventive action to avoid wide-scale black
outs. In addition, the wide-area capabilities of TAR also include projects for coordination of high-speed
communicating transmission protection equipment that would detect events or conditions in the
transmission systems and automatically respond to stabilize the system.
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In-Progress Projects
Project 19: Automated Fault Location
Funding Source: FERC
Project Timeframe: 04/2012 and ongoing
Reporting Period Estimated
Costs: $338
Description: This project implements a system that automatically retrieves event reports from
relays on all affected transmission lines and distribution feeders and stores the events in a
central Event Archiving server. The TEAM software calculates the fault location and type from
the retrieved data, and sends out email notifications within seconds. It also synchronizes the
events with Wide Area Situational Awareness (WASA) visualization display for the operators and
engineers to view details of the fault for immediate crew dispatch, and post-event analyses. The
fault calculation is performed with greater accuracy than the single ended calculation performed
by the relays today. The project will avoid truck rollouts to physically dispatch technicians to
download relay event records, and avoid line patrols and helicopter dispatches. The project will
assist in rapid service restoration and minimize outage duration, post event analyses, and
regulatory reporting.
Update: During the reporting period, installation was completed at 20 substations. Currently
the events are being retrieved remotely. An automated solution is in the pilot phase testing at 5
substations.
Project 20: Phasor Measurement Units (PMU) – Transmission
Funding Source: FERC
Project Timeframe: 2010 and ongoing Reporting Period Estimated
Costs: $2,939
Description: The objective of this project is to install high-speed and high precision GPS time
synchronized PMUs in SDG&E’s bulk power transmission lines and renewable interconnections.
PMUs take real-time synchronized phasor measurements (synchrophasors) at 30 to 60 samples
per second compared to the current EMS (Energy Management System) at every 4
seconds. This information can provide accurate and high time resolution snapshots of the grid
conditions for the entire Western Interconnected System. The information can also be used to
provide the operators, engineers, and planners with Wide Area Situational Awareness (WASA)
that will help in understanding and mitigating system outages to avoid system instability. The
SDG&E synchrophasor data is being shared with PeakRC (formerly WECC) and California
Independent System Operator (CAISO). The data will also be exchanged with neighboring
utilities. The WASA system based on synchrophasors will provide the System Operators with
applications / tools to quickly asses the dynamic system conditions and events and enable them
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Project 20: Phasor Measurement Units (PMU) – Transmission
to take quick actions to avoid wide area system blackouts, such as the real-time Voltage
Stability and Oscillation detection capability and offer corrective actions.
Update: The major project focus during the reporting period was on Wide Area Situational
Awareness (WASA) system hardware architecture development, procurement of servers,
storage devices and communications equipment at Data and Control Centers. In Phase I of the
WASA system deployment, software has been installed and is being tested by engineers and
planners with input from System Operations. Improvement of installed synchrophasor data
based applications is continuing. The goal is to bring the production WASA system to Grid
Operations by 2018. During the reporting period, SDG&E completed installation of one PMU.
Future PMU installations are planned at other critical substations. SDG&E is also a participant in
the PRSP (Peak Reliability Synchrophasor Project) with PeakRC co-funded by the DOE FOA 970
grant to develop Real-time Voltage Security Assessment (VSA) and Linear State Estimator (LSE)
tools.
Project 21: SCADA Expansion – Transmission
Funding Source: FERC
Project Timeframe: 09/2011 and ongoing
Reporting Period Estimated
Costs: $924
Description: This project will install SCADA at existing substations. This automation will allow
for faster isolation of faults, result in faster load restoration, and enhance customer satisfaction
when system disturbances occur.
Update: During the reporting period, SDG&E installed SCADA at Carlton Hills and San Ysidro
substations. These three substations will immediately increase the reliability in their respective
areas.
2.3.3.4 ASSET MANAGEMENT, SAFETY AND OPERATIONAL EFFICIENCY
Asset Management, Safety and Operational Efficiency (AMSOE) enhances monitoring, operating, and
optimization capabilities to achieve more efficient grid operations and improved asset management.
AMSOE includes projects that would allow SDG&E to manage the maintenance and replacements of
energy infrastructure based on the health of the equipment versus a time based approach. This
functionality would help to avoid critical energy infrastructure failures as well as manage costs
associated with maintaining and replacing equipment.
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COMPLETED PROJECTS
Project 22: Managing PEV Charging
Optimization of Pricing & Resource Allocation (OPRA)
Funding Source: GRC
Project Timeframe: 01/2012 to 12/2015
Reporting Period Estimated
Costs: $220
Description: SDG&E developed and implemented a pilot program to aggregate and bid
distributed energy storage and PEVs into the CAISO’s Energy, Spinning and Non- Spinning
Reserve markets. Specifically, SDG&E aggregated stand-alone stationary storage at three
separate sites with EV charging load at different sites across SDG&E’s service territory. The
aggregation participated in the CAISO’s markets utilizing the Proxy Demand Resource (PDR)
framework though the end of 2015.
Update: The OPRA pilot ended in Q1 2016. SDG&E is currently leveraging lessons learned from
this pilot, particularly in the interconnection and integration of a 37.5 MW storage project into
the CAISO’s markets. This project is being developed in response to the Aliso Canyon emergency
energy storage resolution, and will come on line in Q1 2017.
Project 23: Smart Isolation and Reclosing
Funding Source: GRC
Project Timeframe: 04/2012 to 12/2016
Reporting Period Estimated
Costs: $<100
Description: The objective of the Smart Isolation and Reclosing project is to apply off-the-shelf
pulse closing technology at additional points on the system. SDG&E has already applied this
technology, which limits the amount of energy that the utility re-closes back into faulted
circuits, improving public safety.
Update: The project completed 16 new installations. Each new installation improves overall
circuit reliability and ensures safer operation of the distribution system with risk mitigation of
property damage being a major emphasis.
IN-PROGRESS PROJECTS
Project 24: Advanced Ground Fault Detection
Funding Source: GRC
Project Timeframe: 06/2011 and ongoing
Reporting Period Estimated
Costs: $501
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Project 24: Advanced Ground Fault Detection
Description: The objective of this project is to provide enhanced ground fault detection
schemes for distribution circuits to improve detection of operational issues. The project will
also install protective relay systems to detect high impedance faults, where the fault current
may be very low and the resulting arcing fault may provide erratic current input to the
protective relay. The effort is concentrated on the protective relays for distribution feeder and
on pole-mounted service restorers. The advanced protection system will provide faster
isolation of downed conductors, promoting enhanced safety and improved service reliability.
Update: The project is in the final deployment phase. 181 reclosers (94% of total) have had
their software upgraded for advanced ground fault protection. 78 (89% of total) replacement
controllers have been installed to accommodate the new software. All remaining software
upgrades and controller cabinet are scheduled for installation by the end of 2016.
Project 25: Condition-Based Maintenance (CBM) – Substation Transformers
• Substation Advanced Analytics (SAA)
Funding Source: GRC and FERC
Project Timeframe: 01/2007 to 01/2017
Reporting Period Estimated
Costs: $1,285
Description: The objective of this project is to extend the useful life and improve utilization of
distribution substation transformers. The project will utilize technology to monitor the
performance/condition of system assets and will provide actionable alerts when attention is
required. Substation Advanced Analytics technology includes:
• Advanced analytical features for substation assets to use in business planning,
operations, and engineering
• Improved dissolved gas analysis (DGA) software for both the main tank of a
transformer, and a transformer’s load tap changer (LTC)
• Automated calculations required to determine the real-time loading capability of a
transformer (What If/Load Spike Software) and determine a transformer’s true
remaining life utilizing existing CBM data (Loss of Life Software)
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Project 25: Condition-Based Maintenance (CBM) – Substation Transformers
• Substation Advanced Analytics (SAA)
Update: Software for advanced analytical features was deployed into production in July of
2016. The main CBM program has completed all installations of monitoring equipment.
Installations of T3 substation monitoring equipment software to replace previous E3 substation
software is ongoing.
Project 26: Distribution Interconnection Information System (DIIS)
Funding Source: GRC
Project Timeframe: 09/2008 to 06/2017
Reporting Period Estimated
Costs: $899
Description: DIIS was implemented in February 2013 and is used for solar contractors and self-
installers to submit and track their Net Energy Metering (NEM) applications. DIIS phases 2 and 3
enhanced the Remote Meter Configuration (RMC) automated process to reduce back-end
supporting activities in order to reduce the cost of supporting the NEM program. The projects
also implemented CPUC mandated additional questions to the online NEM application forms,
and made several user interface improvements benefitting the external end-users as well as
internal support staff. In addition, changes were made to simplify and streamline the NEM
application “fast track” option. The program has been recognized by the CPUC as the best
method for processing NEM applications.26
Update: DIIS Phase 3 expanded the DIIS system deployed in 2013 to include fields mandated by
the Proposed Decision to Transfer Responsibility for Collecting Solar Statistics from the
California Solar Initiative to the Net Energy Metering Interconnection Process (DG OIR R.12-11-
005). DIIS Phase 3 also delivered a tool to calculate the loading on transformers, forms for NEM
Paired (solar paired with advanced energy storage) applications, replacement of the existing My
Partners web portal, improvement to the Remote Meter Configuration (RMC) for changing
meters over-the-airways, and auto approval of applications within certain parameters, and
enhancements to improve business process efficiency and customer experience.
26 D. 14-11-001 11/6/2014 http://docs.cpuc.ca.gov/PublishedDocs/Published/G000/M141/K115/141115074.PDF
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Project 27: Smart Transformers
Funding Source: GRC
Project Timeframe: 10/2011 and ongoing
Reporting Period Estimated
Costs: $<100
Description: The objective of the Smart Transformers project is to install monitoring devices on
all transformers serving customers with charging stations for PEVs that are purchased between
2010 and 2020. Sensing devices attached to the transformers will be used to monitor real-time
loading and establish accurate load profiles. The project will also include analysis and
evaluation of transformer bushing mounted devices presently on the market.
Update: During the Reporting Period, SDG&E installed 12 monitors with improved current
sensors on polemounted transformers. SDG&E installed 18 monitors on single phase padmount
transformers. SDG&E also grounded the transformer tanks on 34 polemounted transformers
where load monitors were previously installed to resolve voltage accuracy issues.
Project 28: Advanced Distribution Management System (ADMS)
Funding Source: GRC
Project Timeframe: 09/2013 to 06/2017
Reporting Period Estimated
Costs: $1,363
Description: The scope of the ADMS project is to implement new functions within the new
Outage Management System/Distribution Management System (OMS/DMS) system to support
current and future Smart Grid initiatives for managing the electric distribution grid. The
purpose of phase 2 is to model and integrate DER into DMS. This phase will model the
capabilities of these assets in the Network Management System (NMS), improve power flow
forecasts, enhance DMS functionality, and provide transparency to the impacts of these assets
on the electric distribution grid. Phase 3 will focus on providing additional power flow
improvements for DMS including additional data points from the system and incorporate the
impacts of temperature.
Update: During the Reporting Period, Phase 2 was implemented which integrates distributed
energy resources and solar forecasts to improve power flow solutions for DMS, and provides a
framework to support the integration of Distributed Energy Resource Management. Phase 3
began and implemented functionality which provides the ability to view feeder load
management results for any device on the system. It also improved Fault Location Isolation and
Service Restoration (FLISR) configurations for the utility.
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Project 29: Solar Power Prediction
Funding Source: GRC
Project Timeframe: 11/2012 to 12/2015
Reporting Period Estimated
Costs: $336
Description: The Solar Power Prediction Engine (SPEE) website is active and data for 12 sites is
refreshed daily. Files contain Day Ahead (DA), standard solar power generation prediction data
which is provided up to five days ahead at one-hour granularity. Solar power generation
prediction data is provided up to two hours ahead at five-minute granularity.
Update: During implementation the stakeholders discovered an alternate solution that would
not provide the data granularity as in the first solution; however, it would cover all of the
SDG&E service territory and provide an index product that could be used by the NMS team. The
alternate solution had a cost that was significantly lower than the previous solution, and it
could be processed by existing services and give flexibly across multiple application platforms.
Project 30: Condition-Based Maintenance (CBM) – Gas Breakers
Funding Source: FERC
Project Timeframe: 09/2013 to 12/2019
Reporting Period Estimated
Costs: $2,653
Description: This project aims to extend the useful life and make greater utilization of the
transmission sulfur hexafluoride (“SF6”) gas insulated substation circuit breakers. The project
will utilize technology to monitor the performance and condition of system assets to identify
issues prior to causing a serious unplanned outage and prior to losing the expensive asset
prematurely. The project scope is to comply with 1% SF6 Emissions Regulations in 2020 and
reduce major overhaul periodicity related to contact interrupter wear. The deployment of gas
circuit breaker SF6 monitoring equipment will enhance the tracking and “manual” CBM
program. This technology will also monitor the gas within the circuit breaker allowing for early
detection of any leaks to ensure compliance with applicable environmental regulations.
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Project 30: Condition-Based Maintenance (CBM) – Gas Breakers
Update: During the Reporting Period, the team installed and commissioned 189 monitors.
These monitors are producing benefits immediately by "providing information on the health of
the circuit breaker's contacts/interrupters, thus allowing major overhaul maintenance to be
deferred from 10 years to 18 years. Rather than performing intrusive maintenance by opening
the breaker to determine the health of its contacts, we are able to obtain this info from the
monitor and perform a minor (non-intrusive) overhaul. The savings realized is the cost
differential between the two maintenance activities.
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Project 31: Smart Grid Enabled Energy Efficiency
Funding Source: Energy Efficiency (A.12-07-002)
Project Timeframe: 01/2013 and ongoing
Reporting Period Estimated
Costs: $291
Description: In response to AB 80227, SDG&E has proposed two high opportunity programs; a
multifamily program and retrocommissioning program. These programs would enable savings
to be calculated based on the customer’s existing conditions. SDG&E EE programs and status
reports are available at http://eestats.cpuc.ca.gov/.
Update: SDG&E’s efforts resulted in savings of over 786 million kWh, reduced energy demand
by approximately 145 MW, and saved over 4.8 million therms. All together, these savings are
enough to supply energy to over 131,000 homes annually. In addition to helping customers
save energy and money, these gas and electric energy savings have reduced CO2 emissions by
over 528,280 tons, the equivalent of removing over 112,400 cars from the road. As a result,
SDG&E is aligning with the state’s goal of reducing greenhouse gas emissions.
2.3.3.5 SECURITY
Physical and cyber security protection of the electric grid is essential and becomes more so as more
intelligent edge devices are deployed. The communications and control systems that are required to
enable Smart Grid capabilities have the potential to increase the reliability risks of Smart Grid
deployments if they are not properly secured. The security program includes a comprehensive set of
capabilities to address the increased physical and cyber security requirements associated with the
development, implementation, operation, and management of Smart Grid systems and edge devices.
These projects would place and execute security throughout the network to resist attack, manage
compliance and risk, and support security from the physical to application layers.
27 http://www.energy.ca.gov/benchmarking/documents/
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IN PROGRESS PROJECTS
Project 32: Cybersecurity Projects
Funding Source: GRC
Project Timeframe: Ongoing
Reporting Period Estimated
Costs: $8,548
Description: In conjunction with Smart Grid deployment, SDG&E is executing several
cybersecurity projects. SDG&E’s risk-based enterprise security program also contains multiple
projects that further augment the security of the company, its operations, and the grid.
SDG&E’s cybersecurity projects include efforts in risk and vulnerability management,
operations, compliance, research, and improving the protection of customer privacy. Costs for
the physical and cyber security of all Smart Grid systems are not isolated within these projects.
Other Smart Grid projects also include additional, specific cybersecurity costs related to the
project scope or technology. As this Annual Report is a public document, details of SDG&E’s
security projects are omitted.
Project 33: Customer Privacy Program
Funding Source: GRC
Project Timeframe: Ongoing
Reporting Period Estimated
Costs: $505
Description: In March 2011, as the CPUC's decision to implement new privacy rules for the
electric investor-owned utilities was being revised, SDG&E developed its customer privacy
program. This program established a cross-functional privacy committee reporting to a lead
director on privacy and ultimately the Chief Customer Privacy Officer of the company. In October
2012, the Office of Customer Privacy took over formal responsibility for the company's privacy-
related framework, controls workbook, impact assessments, employee training, and its process
for sharing customer data with third parties.
Update: SDG&E's Privacy GreenLight is fully operational as a response to the Data Request &
Release Process (DRRP). Privacy GreenLight access assists third parties with requests for
customer energy data that cannot be satisfied by public records. Privacy GreenLight helps ensure
that authorized third parites are eligible to receive data, have a relevant business case for
receiving the data, and can protect customer energy usage data while it is in their possession.
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Project 34: Substation Physical Security Hardening
Funding Source: FERC
Project Timeframe: 01/2011 and ongoing
Reporting Period Estimated
Costs: $6,834
Description: Project installs and upgrades physical and electronic security at substation
locations in accordance with industry best practices, regulatory requirements, and changing
geopolitical threat vectors. Technology installs and upgrades, physical deterrence
implementations, revisions to business processes, and personnel training are included in scope.
As this Annual Report is a public document, details of SDG&E’s security projects are omitted.
2.3.3.6 INTEGRATED AND CROSS-CUTTING SYSTEMS
Integrated and Cross-Cutting Systems refer to projects that support multiple Smart Grid domains, such
as grid communications, application platforms, data management and analytics, advanced technology
testing, and workforce development and technology training. An integrated approach for these
projects will ensure that investments are managed efficiently while creating the platform to deliver a
stream of benefits across SDG&E’s operations and to its customers.
Integrated communications systems will provide solutions to connect and enable sensors, metering,
maintenance, and grid asset control networks. In the mid-to-long term, integrated and cross-cutting
systems will enable information exchange with SDG&E, service partners, and customers using secure
networks. Data management and analytics projects will improve SDG&E’s ability to utilize vast new
streams of data from transmission and distribution automation and Smart Meters for improved
operations, planning, asset management, and enhanced services for customers.
Advanced technology testing and standards verification are foundational capabilities for SDG&E to
evaluate new devices from vendors and test them in a demonstration environment prior to
deployment onto the electric system. This reduces the risks associated with new technology projects
and helps SDG&E maximize technology performance and interoperability prior to deployment.
Workforce development and advanced technology training enables the successful deployment of new
technologies, ensuring that SDG&E’s workforce is prepared to make use of new technologies and tools
in order to maximize the value of these technology investments.
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COMPLETED PROJECTS
Project 35: SDG&E Grid Communications Systems (SGCS)
Funding Source: GRC and DOE
Project Timeframe: 01/2012 to 12/2015
Reporting Period Estimated
Costs: $244
Description: SDG&E Grid Communications Services will implement advanced wireless communications systems to allow SDG&E to monitor, communicate with, and control transmission and distribution equipment, thus accelerating deployment of Smart Grid applications and devices. Four diverse network systems will be deployed:
Low Power Communications Network to enable electric transmission and distribution to deploy and monitor Fault Circuit Indicators and Aviation Light monitoring, as well as provide fault notification/integration with OMS/DMS and other management systems
Substation Communications will provide standardized communication protocols and support for IP-based intelligent electrical devices at 44 locations
Field Broadband Connections network will support implementation of phasor measurement units and monitoring of distribution circuits in near real-time
SCADA Optimization will pilot and deploy IP wireless narrowband technology, doubling
system capacity and increasing reliability and control of the electrical grid in the event of
major blackouts or natural occurrences, such as wildfires
Update: All program deliverables and production transition were completed as
scheduled. Department of Energy (DOE) grant and post-audit activities were closed out
successfully.
IN-PROGRESS PROJECTS
Project 36: Integrated Test Facility
Funding Source: GRC
Project Timeframe: 09/2012 and ongoing
Reporting Period Estimated
Costs: $1,294
Description: The SDG&E Integrated Test Facility (ITF) is used to support electric system and
information technology integration for smart concept evaluation and testing for both devices
and software. Integration spans both utility and customer-owned equipment and systems. Key
aspects of this project include simulation, experimentation, analysis, visualization, integration,
demonstration, testing, and validation.
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Project 36: Integrated Test Facility
Update: The ITF facility expanded its capabilities by installing additional equipment such as, but
not limited to, RTDS racks, Smart Inverters, Grid Simulators, Telecom equipment etc. Project
test results have provided valuable information to key stakeholders and several new projects
have commenced in early 2016. Each lab produced meaningful work that has been presented
at industry events and shared with industry peers and stakeholders.
Project 37: Electric Program Investment Charge (EPIC) Program and GRC 2012 RD&D Projects
Funding Source: EPIC and CPUC
Project Timeframe: Ongoing
Reporting Period Estimated
Costs: $14,237
Description: SDG&E’s First and Second Triennial EPIC Triennial Applications have been approved
by the CPUC. The EPIC projects are limited to pre-commercial demonstrations by order of the
CPUC. Projects are funded in triennial cycles, based on approval of triennial plans by the CPUC.
SDG&E’s currently approved projects fall into the following areas: Advanced Distribution
Automation, Renewable and Distributed Energy Resource Integration, Grid Modernization and
Optimization, and Integration of Customer Systems into Electric Utility Infrastructure.
Update: Ten projects are underway—five from the EPIC-1 triennial application and five more
from the EPIC-2 triennial application. The projects are at various stages of execution, ranging
from writing a project plan to work on the pre-commercial demonstration laid out in a project
plan. None of the projects are yet fully completed. Formal EPIC status reports are filed
annually with the CPUC as per the ordering paragraphs of the EPIC decisions. Similarly,
comprehensive final project reports will be filed with the CPUC, as the projects are completed.
Project 38: Unmanned Aircraft System (UAS)
Funding Source: GRC
Project Timeframe: 01/2013 and ongoing
Reporting Period Estimated
Costs: $387
Description: The objective of the program is to research and evaluate SDG&E UAS use cases.
The program will enhance the unmanned aircraft system to meet SDG&E requirements (e.g.,
camera technologies, proximity sensors, on-board data storage, and enhanced data streaming),
as well as investigate and research capabilities of flight pattern software (preprogramed flight
pattern).
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Project 38: Unmanned Aircraft System (UAS)
Update: In 2015, SDG&E was granted Section 333 approval to fly commercially in San Diego
service territory.28 During 2015 R&D efforts, several systems and sensors were researched and
tested to ensure the correct UASs were purchased. During the first part of 2016, the teams has
created a UAS Aviation Operations Manual (AOM), UAS training manual, training plan, UAS
flight request form and checklist for operations, provide flights for various customers within
SDG&E as well as tested the live streaming capability to the Emergency Operations Center
(EOC) which was successful. Starting August 29, 2016, FAA Part 10729 comes into effect which
lessens the restrictions for Commercial Operations and will no longer require a Recreational
Pilots License. This change will create an opportunity to train internal pilots from the
appropriate business units as needed. The team is researching local UAS commercial
contracting services to support some of the newer technologies as well as provide flights for
large projects within SDG&E. As the UAS field is rapidly changing in regards to new platforms
and sensors, this will only enhance the services that can be provided by SDG&E or contractor
UAS flight operations.
ENTERPRISE PROJECTS
Project 39: Workforce Development
Funding Source: GRC
Project Timeframe: Ongoing
Description: This project focuses on internal employee development and external employee
acquisition in locations like universities.
Update: Workforce development initiatives ensure that existing employees’ skills advance and
future hires have the necessary experience for a career at the smart utility. SDG&E has utilized
the Information Technology and Engineering intern programs to cross-train engineers. Internal
employee development continues to build the future of the company.
28 http://www.sdge.com/key-initiatives/uas 29 https://www.faa.gov/news/fact_sheets/news_story.cfm?newsId=20516
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Project 40: Data Management and Analytics
Enterprise Analytics System (EAS)
Customer Analytics System (CAS)
Operational Analytics Systems (OAS)
Smart Grid Analytics (SGA)
Funding Source: GRC
Project Timeframe: 01/2013 and ongoing
Description: The Data Management and Analytics project will provide infrastructure to store
and analyze the vast amounts of data generated by existing applications and Smart Grid
systems. New analytics tools will be deployed and specifically tailored to the Smart Grid
business domains to uncover a greater understanding of this new data in areas such as demand
forecasting, situational analysis, optimization, and customer usage analytics. Underlying
foundational capabilities include ensuring that internal company data is consistently used and
aligned with external Smart Grid industry standards.
Update: The Smart Grid Analytics (SGA) project completed the Net-Metered PV Contribution
and placed it into service in April 2016. Historical weather station data will also be made
available for analytical use. This effort is expected to be completed during 3Q 2016.
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Project 41: The California Systems for the 21st Century Collaboration (CES-21)
Funding Source: SB96 and CPUC Authorization Decision
Project Timeframe: 10/2014 to 10/2019
Description: CES-21 involves the CPUC and California IOUs collaborating with Lawrence
Livermore National Laboratory (LLNL) on two specific research objectives: Cybersecurity and Grid
Integration. Cybersecurity will focus on Machine to Machine Automated Threat Response
research and Grid Integration will focus on Flexibility Metrics and Standards research.
Update: During the Reporting Period the Joint IOUs and LLNL continued work on the 10
Cybersecurity Project research objectives as defined in the Cooperative Research and
Development Agreement (CRADA) with LLNL and Work Breakdown Structure (WBS) as defined
for each of the cybersecurity tasks. In Q1 and Q2 2016 the Idaho National Laboratory CES-21
test bed started to take shape with hardware installation. Overall cybersecurity tasks have
gained increasing momentum. The program continues outreach to other cybersecurity
research efforts of national significance for leverage and non-duplication of effort visibility. The
original Grid Integration Project’s four phases were completed. During Q2 2016 the Long Term
Procurement Plan (LTPP) data was received and the timeline for the project was extended to
Q4 2016 to incorporate the 2016 LTPP data into the models within an additional phase. The
LLNL High Performance Computing (HPC) capability was established. The HPC capability will cut
the time to run models from days to hours.
2.4 CUSTOMER ROADMAP
2.4.1 INTRODUCTION / BACKGROUND
SDG&E’s overarching goals of Smart Grid customer marketing, education, and outreach are to enable
and motivate customers’ energy management through smart energy devices, new products and
services, increased energy-efficiency/demand response, and adoption of plug-in electric vehicles and
renewable resources. Those goals can be achieved with the use of in-home displays, control of
individual appliances, and/or energy management systems and whole home controllers.
SDG&E’s Customer Roadmap describes the customer outreach and engagement plans needed to
support the Smart Grid projects that directly impact customers. A summary of SDG&E’s assessment of
customer impacts and detailed engagement plan summaries and timeline are included.
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2.4.2 CUSTOMER OUTREACH AND ENGAGEMENT PLANS
In its March 2012 Smart Grid Workshop Report, CPUC staff requested that the following information be
included in utilities’ Smart Grid Annual Reports:
1. Timeline that connects specific projects with specific marketing, education, and outreach
efforts
2. Identification of current customer engagement roadblocks and strategies to overcome them
As requested by CPUC staff, SDG&E is providing marketing, education, and outreach information using
the sample template in Appendix 1 to the March 2012 Smart Grid Workshop Report.
Timeline: SDG&E has adapted the CPUC staff’s template to reflect the existing and planned work that is
related to its various Smart Grid projects.
Customer Engagement: For each of the project initiative categories, SDG&E has provided details on
existing or proposed marketing, education, and outreach in accordance with the proposed template
from the CPUC’s Smart Grid Workshop Report.
2.4.3 CUSTOMER ENGAGEMENT TIMELINE
The following table illustrates the customer engagement timelines based on the four initiative types:
Enablement Tools, Customer Premise Devices, Rates and Programs, and Pilot Deployment Projects.
Table 4: Customer Outreach and Engagement Timeline by Initiative
Enablement ToolsGreen Button Connect My Data X X X
Green Button Download My Data X
Customer Premise DevicesSmart Meters X X X
HAN Projects X X X
Rates and ProgramsConnected . . . to the Sun X X X
Smart Grid Demand Response X X X
Smart Pricing Program (Dynamic Pricing) X X X
Digital Roadmap X X
Community and Stakeholder Engagement X X X
Smart Grid Enabled Energy Efficiency X X X
Customer Privacy Program X X X
Pilot Deployment ProjectsBorrego Springs Microgrid X X X
Power Your Drive (PYD) X X X
FY 20172015 2016
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2.4.4 OVERVIEW OF THE CUSTOMER ENGAGEMENT PLAN
Customer choice is a potent driver of SDG&E’s Smart Grid deployment plan. SDG&E customers are
adopting rooftop solar and plug-in electric vehicles at rates that are among the highest in the nation.
They are seeking real-time information about their energy usage and rates in order to make more
informed decisions. Some are looking for opportunities to participate in energy markets through
demand response, TOU rates, distributed generation, and energy storage.
SDG&E’s goal is to offer the right information to the right customer through the right channel at the
right time to enable customers to adopt smart energy solutions and make informed energy
management decisions. Collectively, these are the projects that, “...will create a utility foundation for
an innovative, connected, and sustainable energy future.”30
Through these projects, SDG&E will work with customers and service providers to increase customer
engagement with and adoption of new energy management technologies and behaviors. From a Smart
Customer perspective, this will give consumers the opportunity to capture the benefits of a wide range
of existing and emerging energy technologies and associated energy management products and
services.
These projects allow customers to, "... be aware, informed, and knowledgeable about their energy
choices, and have the tools to act upon those choices."31 As stated in its Smart Grid Deployment Plan,
"SDG&E recognizes that engaging with and proactively reaching out to customers is critical to the
success of its Smart Meter deployment and Smart Grid utilization efficiency." These projects continue
that journey.
2.4.5 SMART GRID BY ENGAGEMENT INITIATIVE
In this section, SDG&E describes the customer engagement elements as requested by CPUC staff in its
March 1, 2012 Smart Grid Workshop Report.
Table 5: Customer Engagement Initiative - Enablement Tools
Enablement Tools
Project
Description
Marketing, Education & Outreach (ME&O) to provide energy usage information
directly to customers to help them manage their energy use and reduce their
energy costs.
Target Audience Primarily residential and small commercial customers (< 20 kW peak load).
30 SDG&E Smart Grid Deployment Plan 2012 Annual Report, Oct. 1, 2012. 31 Ibid.
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Enablement Tools
Sample Message Download your electricity use data with the simple click of a button.
Source of
Messaging
Utility and third-party partners.
Current
Roadblocks
- Customers are not aware of how much energy they use, when they use it, or
how much it costs.
- Energy usage is a low-engagement activity, and many customers would
rather not spend time thinking about it or their costs.
- Customers don’t know what new energy-saving technologies are available.
Strategy to
Overcome
Roadblocks
- Find new and better ways to engage customers using personalized energy
reports and energy usage alerts via email and text messages.
- Understand customer segments and how they want to be engaged.
- Act as a trusted energy advisor by promoting programs and pricing options as
they become available.
Table 6: Customer Engagement Initiative - Customer Premise Devices
Customer Premise Devices
Project
Description
ME&O to enable customers to have an unprecedented understanding of their
energy usage and ensure the Home Area Network (HAN) capabilities in Smart
Meters continue to be tested and developed.
Target Audience - All customers across the SDG&E service territory with a Smart Meter.
- Primarily residential and small commercial customers (< 20 kW peak load).
Sample Message - Smart Meters help save energy and money.
- Smart Meters allow for two-way communication between the customer and
the utility.
- This new technology will also help you make smart choices to save energy
and money on your bill.
Source of
Messaging
Utility
Current
Roadblocks
- Customers who might benefit from reducing use on critical days have a low
awareness level.
- Customer HAN devices might appear confusing to average customers, so
adoption levels are low.
Strategy to
Overcome
Roadblocks
- Educate customers about TOU rates options as they are introduced.
- Provide customers with information about Smart Meters, focusing on the
benefits and simple energy management tools they enable.
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Table 7: Customer Engagement Initiative - Rates and Programs
Rates and Programs
Project
Description
- ME&O to inform customers of TOU and tiered rate options to better meet
their energy usage needs in a cost-effective way.
- Connected... to the Sun program will give customers options to buy solar
power even if they do not own a home, cannot afford the upfront costs, or
do not have the ability to put solar panels on their roof.
- Provide customers with information on EV TOU rates and help them
understand the benefits of charging their car when prices are at their lowest.
Target Audience - All customers across the SDG&E service territory with a Smart Meter who
could benefit from load shifting with the proper pricing plan options.
- Connected... to the Sun: residential and business customers.
- EV drivers, those looking to purchase or lease EVs, and fleet operators.
Sample Message - Save energy during on-peak periods to reduce your energy costs and on
Reduce Your Use days, you can be rewarded with a credit on your SDG&E bill.
- SDG&E’s EV TOU rates will help you pay the lowest price for your EV fuel
when you charge from midnight to 5 a.m.
- Assist California in meeting its goals to reduce 13 million tons of greenhouse
gasses by 2020 – about 40% come from transportation.
Source of
Messaging
Utility
Current
Roadblocks
- Most customers are not aware of current or upcoming TOU rate options.
- Small commercial customers that transition to TOU pricing by default may
not be aware how this will impact their bill based on current usage patterns
and might not be able to shift their usage due to their type of business.
- Customers often have concerns about their privacy and how their data is
being used by the utility or third parties. Third parties sometimes claim that it
is difficult to obtain customer data that they are authorized to receive.
Strategy to
Overcome
Roadblocks
- Sustained, ongoing outreach to customer segments about new rate options,
along with bill comparison tools to enable customers to make informed
choices.
- Inform customers about the Reduce Your Use program with financial
incentives for energy savings on critical days.
- Use mass media and customer’s preferred channel to communicate when
Reduce Your Use days are called.
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Rates and Programs
- Develop services that: a) provide customers with more control regarding the
sharing of their data and make it easier for them to allow and revoke access
to third parties; and b) allow authorized third parties to access customer data
using more self-service mechanisms.
Table 8: Customer Engagement Initiative - Pilot Deployment Projects
Pilot Deployment Projects
Project
Description
- Develop microgrids to improve reliability and leverage renewable energy to
power an entire remote community in SDG&E’s territory.
- Ensure that the VGI Pilot Program is readily available to customers who need
it.
Target Audience Long duration parking opportunities such as multi-unit dwellings and workplaces
where electric vehicle charging is not currently available.
Sample Message - Microgrid technologies can help improve electric system reliability and use
abundant renewable resources.
- Microgrids help charge EVs when energy costs are low and supply is plentiful,
such as renewable resources.
Source of
Messaging
Utility
Current
Roadblocks
- Microgrid technologies can be complex and difficult to explain.
- TOU and other dynamic rates can be challenging for some customers.
Strategy to
Overcome
Roadblocks
- Use direct interactions (e.g., community meetings) and easy-to-understand
materials to explain benefits of microgrids, such as videos.
- Develop easy-to-use tools for customers to simplify management of TOU and
other dynamic rates.
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2.5 KEY RISKS BY CATEGORY
The following table discusses key Smart Grid risk categories and their likelihood, potential impact, and
actions taken by SDG&E to reduce or mitigate risks in these areas. Each risk is assigned a residual risk
level based on the exposure remaining after action is taken to mitigate the potential threat. The risks
identified here are only Smart Grid related and should not be compared to SDG&E’s enterprise level
risks.
Table 9: Risk Assessment Information by Category
Key Risk
Category
Likelihood/Probability Impact/Consequences Current Actions Taken
1. Reliability Medium
Many factors, including the
intermittency of renewable
generation sources, changes in
load patterns, breaches of
system security, and new
technologies, lend themselves
to a high probability of having
the potential to negatively
affect system and local
distribution reliability.
Medium
Particularly where
intermittent distributed
renewables, electric vehicles,
and other new technologies
are concentrated into
clusters, the impacts of
intermittent supply or
demand can be impactful.
Many of SDG&E’s Smart
Grid projects are designed
to maintain or improve
overall and distribution
system reliability, including
projects in each of the six
program areas addressed in
this Annual Report.
2. Rates High
The probability that current
retail rate designs will trigger
significant consequences to the
deployment of renewables and
require Smart Grid
technologies is high.
High
Current electric rate policies
provide inequitable and
inaccurate pricing signals to
customers.
SDG&E is working with the
CPUC and stakeholders to
develop changes in
residential rate structures
that would more equitably
allocate the costs for
electric reliability services
provided by the utility.
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Key Risk
Category
Likelihood/Probability Impact/Consequences Current Actions Taken
3. Security High
No networked system can be
perfectly secure, thus the
probability that some security-
related issue will affect the
operation of the system is high.
High
Security-related threats to
Smart Grid systems have the
potential to impact the
reliability of the transmission
and/or distribution
networks, and could affect
worker and public safety.
Physical security risks related
to damage of critical
infrastructure resulting from
illicit activities continues to
be a concern for utilities.
SDG&E has a
comprehensive risk-based
security program that
addresses and mitigates
these risks, employing
defense-in-depth and other
strategies.
4. Safety Low
While the Smart Grid has the
potential to introduce new
safety risks, the well-
established safety culture of
the utility and robust processes
that help maintain workforce
and public safety diminish the
probability that any will be
realized.
High
The consequences of safety
risks that are realized can be
devastating.
SDG&E works to continually
improve its safety
standards, education, and
awareness and has a
number of Smart Grid and
other projects that
contribute to maintaining
or improving safety of its
workforce and the public.
Strategic location of assets
decreases likelihood of
safety issues.
5. Technology High
Smart Grid deployment
involves a great deal of new or
emerging technologies, many
of which lack consistent,
Low
Many other major
technology deployments
have been similarly affected
in the past. Mitigation efforts
SDG&E continues to
leverage its Integrated Test
Facility to test
interoperability and reduce
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Key Risk
Category
Likelihood/Probability Impact/Consequences Current Actions Taken
interoperable industry
standards. It is highly probable
that a lack of or inconsistency
in standards will impact
deployments. Potential issues
with adequate workforce
development also pose a risk to
Smart Grid deployments.
can keep these risks from
having high impacts on Smart
Grid deployments.
technical risks in
deployment projects.
Workforce development
programs are being
proposed to transfer utility
knowledge and develop
employees for the future.
2.6 SECURITY RISK AND PRIVACY THREAT ASSESSMENT UPDATES
In its Smart Grid Deployment Plan, SDG&E discussed its vision for physical and cyber security as well as
its strategy for achieving its security goals. Its vision for the security of Smart Grid stated:
“… by 2020 all Smart Grid participants, from customers to service providers, to regulators, to
utilities, must be able to rely on the availability of the system; trust the integrity of the
information produced by the system; and be confident that sensitive information is secure from
unauthorized access or disclosure. SDG&E’s Smart Grid must be resistant to physical and cyber
security threats, as well as resilient to attack and natural disasters. It must be aligned with
industry standards and best practices. Because resources are finite, it must be built on a security
program that uses well-established risk management methodologies to maximize its security
investments.”
The approach to fulfilling the vision and strategy continues to be refined as progress is made
demonstrating key technologies. During the initial deployment years, the focus is on building the
infrastructure necessary to support a resilient, distributed grid system and adapting existing tools and
processes to the Smart Grid.
2.6.1 THREAT LANDSCAPE
Cybersecurity threats continue to evolve, targeting critical infrastructure. Computerized systems
continue to be integrated in new ways while threat agents learn about controls systems,
communications infrastructure, and other potentially vulnerable components. Attacker tools are
adding modules designed to be used against SCADA systems, embedded systems, and communication
protocols that could potentially reveal vulnerabilities before they can be remediated.
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With the national visibility on the issue, new products and technologies are becoming available to
improve the security posture of the SDG&E Smart Grid. These include quantum encryption, network
anomaly attack detection, advanced persistent threat protection, and substation gateway technologies
marketed toward ensuring NERC CIP version 5 compliance.
2.6.2 GOVERNANCE, RISK, AND COMPLIANCE
An example of how SDG&E is addressing risks is through its implementation of governance, risk, and
compliance processes and solutions. Compliance, including transparency of compliance activities, is
recognized internally at SDG&E as an important part of its Information Security program. Meeting
legal, regulatory, and company requirements should be a byproduct of good security and privacy
programs. SDG&E has been deploying governance, risk, and compliance management (GRCM) tools
that enhance the ability to track information assets and map them to security controls.
This effort has continued to integrate cybersecurity processes into the GRCM tools to advance the
infrastructure for identifying and tracking the information and cyber assets used within the Smart Grid
and has incorporated security operations activities—such as vulnerability management, threat
management, cybersecurity engineering, and incident response—into a dashboard-style executive
view as well as technical reports for control owners. Control frameworks are used to support periodic
compliance reviews, and any deficiencies are tracked and managed via corrective action plans or risk
exceptions within the GRCM solution. Vulnerability management processes integrate with compliance
activity to provide visibility into progress, reducing risks due to technology or processes.
Researching and Looking Ahead
SDG&E recognizes that security is not an end state, but a continual process of improvement that will
continue as long as the utility is in business. With that said, looking ahead and planning for the future
to ensure SDG&E’s strategic security goals are met is extremely important. One example of where
security-related efforts are focused is in improving threat and network anomaly detection capabilities.
SDG&E is currently working to enhance its ability to monitor distribution SCADA systems and
networks.
2.6.2.1 CUSTOMER PRIVACY
Over the last year, energy data privacy has remained a common topic in Smart Grid forums. SDG&E
takes customer energy privacy very seriously, and in the Reporting Period, made great strides in
continuing to implement its customer privacy initiatives company-wide. What began as a simple
customer privacy program in 2012 has become the SDG&E Office of Customer Privacy (OCP).
Previously, SDG&E selected the Generally Accepted Privacy Principles (GAPP) as its privacy framework
and developed its first set of privacy controls, which combines elements of this framework with other
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regulatory obligations, and Privacy by Design. The OCP built a Privacy Impact Assessment methodology
that is used by project teams and process owners to assess privacy risk in their activities. It has
automated its internal process for sharing customer data with third parties to allow for better tracking
and information assurance.
Smart Grid privacy mandates require SDG&E to complete an audit report of its privacy and security
practices with its General Rate Case filings. In early 2014, SDG&E engaged a vendor to begin this
comprehensive audit process in time for its 2014 GRC filing.
The OCP continues to build its program and prepare the company, its partners, and its customers for
future privacy risks. In particular, the desire of a growing number and variety of third parties to have
access to customer energy data represents a considerable risk to customer privacy. Providing better
awareness and guidance to third parties around the protection of customer privacy is a key
consideration and has been built into the company’s enterprise GRCM system. In addition, SDG&E is
working with partners like the Identity Theft Resource Center to improve its privacy program, and with
Microsoft on conceptual tools to offer third parties access to customer information in a way that
provides them more value while better protecting customer privacy.
Another risk to customer privacy is conflicting legislation between governmental organizations that
require utilities to take steps to protect customer privacy, and others that demand customer usage
data for their broad environmental agendas. The OCP will remain engaged with federal, state, and local
legislators to help manage the balance between reasonable and effective customer privacy and these
important environmental goals.
2.6.3 CONCLUSION
Security and privacy remain high priorities for SDG&E. The utility continues to execute the strategy laid
out in its Smart Grid Deployment Plan by building the centralized management systems to support
future distributed security solutions necessary to support the field technologies.
Advanced cybersecurity capabilities provide support to new Smart Grid solutions from both IT and
operational perspectives. SDG&E continues to invest in risk and vulnerability management,
compliance, operations, research, and privacy solutions. The creation of the Office of Customer Privacy
formalizes policies, processes, and procedures to help employees, contractors, authorized third parties,
and customers safeguard customer information in an increasingly interconnected system.
Next year, SDG&E will continue to build upon these foundational components to both expand the
oversight activities and implement additional security capabilities extending into the field.
2.7 COMPLIANCE WITH NERC SECURITY RULES AND OTHER SECURITY GUIDELINES
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SDG&E is an NERC-registered Transmission Owner (TO) and Transmission Operator (TOP). NERC’s
Critical Infrastructure Protection Reliability Standards (often referred to as cybersecurity) are
applicable to entities that are registered TOs and TOPs. The NERC Critical Infrastructure Protection
Reliability Standards have been mandatory and enforceable since June 2009, and SDG&E has certified
its TO and TOP annual compliance each year since then.
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3 SMART GRID METRICS
In SDG&E’s metrics reporting in the following section, the Reporting Period is defined as the period from July 1, 2015 through June 30, 2016. Metrics are reported per the definitions in D.12-04-025, retrievable at http://docs.cpuc.ca.gov/PublishedDocs/WORD_PDF/FINAL_DECISION/164808.PDF .
A. Customer / AMI Metrics
1. Number of advanced meter malfunctions where customer electric service is disrupted, and the
percentage this number represents of the total of installed advanced meters.
Metric Units Reporting Period Value
Number of meters Meters 9
Percentage of meters % .0006 %
2. Load impact in MW of peak load reduction from the summer peak and winter peak due to Smart Grid-enabled, utility-administered Demand Response (DR) programs (in total and by customer class).
Metric Units Reporting Period Value
Residential MW 17
C&I < 500 kW MW 18
C&I > 500 kW MW 8
Other MW 1
Total 4432
Load Impact of Peak Load Reduction from the winter peak:
Residential MW n/a
C&I < 500 kW MW n/a
C&I > 500 kW MW n/a
Other MW n/a
Total n/a
Note: Some SDG&E DR programs are available in the winter months, but SDG&E did not call an
event during the winter of 2015-16. Therefore, there is no load reduction from the winter peak
to report.
32 May not sum to total due to rounding.
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3. Percentage of demand response enabled by AutoDR in each individual DR impact program.
Metric Units Reporting Period Value
Percentage of demand response enabled by AutoDR – Capacity
Bidding Program (CBP)
% 4%
Percentage of demand response enabled by AutoDR – Critical Peak
Pricing (CPP) program
% 1%
4. The number and percentage of utility-owned advanced meters with consumer devices with HAN or comparable consumer energy monitoring or measurement devices registered with the utility (by customer class, CARE status, and climate zone).
Metric Units Reporting Period Value
By Customer Class
Residential #/% 11,184 / 0.792%
C&I < 500 kW #/% 55/ 0.004%
C&I > 500 kW #/% 0 / 0%
Other #/% 0 / 0%
Total by Customer Class 11,239 / 0.796%
CARE #/% 840/ 0.059%
Non-CARE #/% 10,399/ 0.736%
Total by CARE/non-CARE 11,239 / 0.796%
Coastal #/% 4,232 / 0.300%
Inland #/% 6,811 / 0.482%
Mountain #/% 50/ 0.004%
Desert #/% 146/ 0.010%
Total by Climate Zone 11,239 /0.796%
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5. Number and percentage of customers that are on a time-variant or dynamic pricing tariff (by type of tariff, customer class, CARE status, and climate zone).
Metric Units / Percentage Reporting Period Value
By Type of Tariff
Critical Peak Pricing (CPP) #/% 123,403/ 8.739%
Time of Use (TOU) #/% 25,603/ 1.813%
Enrolled in Peak Time Rebate33 (PTR) notifications
#/% 74,433/ 5.271%
Separately metered Plug-in Electric Vehicle (PEV) rates
#/% 272 / 0.019%
By Customer Class #/% of Customer Class
Residential #/% 13,874 / 1.096%
C&I < 500 kW #/% 134,767 / 87.061%
C&I > 500 kW #/% 637/ 96.224%
Other #/% n/a
By CARE Status
CARE #/% 806/ 0.540%
Non-CARE #/% 148,472 / 99.460%
By Climate Zone # / % of Climate Zone Customers
Coastal #/% 88,140/ 10.839%
Inland #/% 57,548 / 9.686%
Mountain #/% 2,914 / 16.129%
Desert #/% 587/ 16.069%
33 SDG&E’s PTR program is branded as “Reduce Your Use.”
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6. Number of escalated customer complaints related to 1) the accuracy, functioning, or installation of advanced meters or 2) the functioning of a utility-administered HAN with registered consumer devices.
Metric / Category of Complaints Units Reporting Period Value
AMI Meter complaints # 0
AMI Program complaints # 0
Device Registration (HAN) # 0
Communication issues (HAN) # 0
HAN, other (primarily opting out of the various HAN pilots)
# 0
7. The number and percentage of advanced meters replaced before the end of their expected useful life during the course of one year, reported annually, with an explanation for the replacement.
Metric Units Reporting Period Value
Replaced due to hardware/component failures
#/% 300 / 0.021%
Replaced due to firmware-related failures
#/% 485 / 0.034%
Replaced due to environmental-related failures
#/% 34/ 0.002%
Replaced due to unknown or communication-related failures
#/% 97/ 0.007%
8. Number and percentage of advanced meters field-tested at the request of customers pursuant to utility tariffs providing for such field tests, and the number of advanced meters tested measuring usage outside CPUC-mandated accuracy bands.
Metric Units Reporting Period Value
Number/percentage of advanced meters field-tested (at the request of customers)
#/% 877/ 0.062%
Number/percentage of advanced meters field-tested at the request of customers with
results outside accuracy band #/% 0/ 0.0000%
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9. Number and percentage of customers using a utility web-based portal to access energy usage information or to enroll in utility energy information programs, or who have authorized the utility to provide a third party with energy usage data.34
Metric Units Reporting Period Value
Number/percentage of customers using a web-based utility portal to access energy
usage information35 #/% 479,550 / 54.4%
Number/percentage of customers using a web-based portal to enroll in utility energy
information programs36 #/% 881,479 / 58%37
Number/percentage of customers using a utility web-based portal to authorize the
utility to provide a third party with energy usage data38
#/% 3,047 / 0.34%
B. Plug-in Electric Vehicle Metrics
1. Number of customers enrolled in time-variant electric vehicles tariffs.
Metric Units Reporting Period Value
Number of customers Customers 7,658
For SDG&E, the applicable tariffs for this metric are EV-TOU and EV-TOU-2.
34 Gas only customers may be included in the total customer count. 35 This number represents “unique customers” using SDG&E MyEnergy Portal. 36 This number includes all active users of My Account, SDGE.com and Mobile apps. 37 This percentage reflects the ratio of billable accounts at the end of the reporting period utilizing the web-based or mobile platform. 38 This represents the total number of customers authorizing SDG&E to share directly with a designated third party.
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C. Storage Metrics
1. MW and MWh per year of utility-owned or operated energy storage interconnected at the transmission or distribution system level, as measured at the storage device electricity output terminals.
Metric Units Reporting Period Value
Grid-connected energy storage: pumped stored hydro39
MW 40
Grid-connected energy storage: pumped stored hydro
MWh 50,819 pump load 38,563 generated
Grid-connected energy storage: non-hydro
MW 4.879
Grid-connected energy storage: non-hydro
MWh 97.0 charged
37.0 discharged
D. Grid Operations Metrics
1. The number of sustained outages system-wide, per customer, per year as reflected by the System Average Interruption Duration Index (SAIDI), Major Events Included and Excluded for each year starting on July 1, 2011 through the latest year this information is available.
Metric Units Reporting Period Value
SAIDI - Major Events Included SAIDI index 84.28
SAIDI - Major Events Excluded SAIDI index 65.64
2. How often the system-wide average customer was interrupted in the reporting year as reflected by the System Average Interruption Frequency Index (SAIFI), Major Events Included and Excluded for each year starting on July 1, 2011 through the latest year this information is available.
Metric Units Reporting Period Value
SAIFI - Major Events Included SAIFI index 0.7498
SAIFI - Major Events Excluded SAIFI index 0.5996
39 The pumped stored hydro system referred to here is the Lake Hodges pumped storage facility. The non-hydro energy storage systems are batteries. Battery storage efficiency varies by technology, unit, and operating mode.
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3. The number of momentary outages system-wide, per customer, per year as reflected by the Momentary Average Interruption Frequency Index (MAIFI), Major Events Included and Excluded for each year starting on July 1, 2011 through the latest year this information is available.
Metric Units Reporting Period Value
MAIFI - Major Events Included MAIFI index 0.4931
MAIFI - Major Events Excluded MAIFI index 0.4354
4. Number and percentage of customers per year and circuits per year experiencing greater than 12 sustained outages for each year starting on July 1, 2011 through the latest year this information is available.
SDG&E Customers / Circuits Experiencing >12 Sustained Outages
Metric Units Reporting Period Value
Number of customers Customers, #/% 0/0.0%
Number of circuits Circuits, #/% 9/0.09%
5. System load factor and load factor by customer class for each year starting on July 1, 2011 through the latest year this information is available.
Metric Units Reporting Period Value
System load factor % load factor 45%
Load factor - residential % load factor 49%
Load factor - C&I < 500 kW % load factor 80%
Load factor - C&I > 500 kW % load factor 29%
Load factor - other40 % load factor 48%
40 Other is composed of small agriculture.
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6. Number of and total nameplate capacity of customer-owned or operated grid-connected distributed generation facilities.
Metric Units Reporting Period Value
Distributed generation facilities – solar
Number/capacity of units – MW
93,104/607.7MW
Distributed generation facilities – non-solar
Number/capacity of units – MW
430/280.6 MW
Distributed generation facilities – solar and non-solar total
Number/capacity of units – MW
93,534/888.3 MW
Distributed generation (DG) facilities include those under NEM tariffs as well as non-NEM DG owned by
the utility or third parties.
7. Total electricity deliveries from customer-owned or operated grid-connected distributed generation facilities, reported by month and by ISO Sub-Load Aggregation Point.
Metric Units Reporting Period Value
Total annual electricity deliveries from customer-owned41
DG GWh 1,698
8. Number and percentage of distribution circuits equipped with automation or remote control equipment, including SCADA systems.
Metric Units Reporting Period Value
Number of circuits Circuits 803
Percentage of circuits % 77.8
If the definition of remote control equipment is considered broadly, one interpretation of the term
could match to the turn on/turn off functionality within SDG&E’s Smart Meters. In that more general
case of remote control, 100% of SDG&E’s distribution circuits have Smart Meters and, therefore,
remote control capabilities.
41 Form 1.2 – Net Energy Load of the California Energy Demand 2015-2025 Staff Final Forecast – Low Demand Case for
SDG&E Planning Area, File 04 SDGE Low.xls, Form 1.2; retrieved from http://energy.ca.gov/2014_energypolicy/documents/demand_forecast_cmf/Low_Case/SDGE_Low.xlsx