REDEFININGHEALTHCARE

REDEFININGHEALTHCARE

INSTRUMENTS

O F C H A N G E

INSTRUMENTS

O F C H A N G E

• 2016 Leadership summit •

• OctOber 19, 2016 • Omni nashviLLe hOteL •

REGISTERHERE!

REGISTERHERE!

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Wednesday, Oct. 19 special event pre-registration required

Leadership summit

8:00 a.m. registration

8:30 a.m. Welcome

8:45 a.m. KeynoteLeading Chaos and Complexity-Accountability and Value in the Reforming Health SystemTim Porter-O’Grady, DM, EdD, ScD, APRN, FAAN, FACCWS

The keynote will address health transformation, reform, and preparing for the future influencing leadership decision-making and value-based accountable care and the role of the clinical leader. The focus will be on the requisite of all clinical leadership in reformatting clinical systems and practice, as leadership recalibrates the immediate future for triple-aim and value-driven healthcare. Leadership implications are included for the leader with regard to reflecting the leadership skills, capacity, and environment necessary to support good decisions and their fit with interdisciplinary relationships, MACRA, continuity across populations, service innovation, and value-driven clinical practice. This session will challenge existing mental models and help

participants think differently. Conversation will focus primarily on contextual changes in this new world for work having an impact on the clinical leader’s obligation to create a relevant context for reframing care delivery rather than simply focusing on reaction, action, and the usual functional responses themselves. Discussion will center on the forces around the changes executive leaders can expect over the short term in their role in a transformed healthcare environment.

QuestiOns? pLease cOntact tha educatiOn at 615-256-8240 Or 1-800-258-9541 betWeen 8 a.m. - 4 p.m. cst.

10:15 a.m. break

Hospitals and Health System Presentations10:30 a.m. “the development and maturation of the tennessee surgical Quality collaborative”

Joseph Cofer, MD FACS Erlanger Health System Dr. Joseph Cofer, a founding member of the Tennessee Surgical Quality Collaborative, will present on the successes of a statewide, multi-hospital, multi-disciplinary collaborative for surgical quality improvement and the benefits of developing a culture to share outcomes and build trust among traditional competitors and disciplines. The quality of surgical care delivered among the collaborative hospitals over the last seven years has improved substantially, including reducing mortality by 34% year after year from 2009 through 2015 and avoiding $2,357,707 per 1,000 cases in the cost of complications.

10:50 a.m. “improvements and sustained change through the implementation of high reliability units”

Tammy Van Dyk, RN, MSN, CPENEast Tennessee Children’s Hospital East Tennessee Children’s Hospital has utilized principles and tools from high reliability training to further their focus on patient safety across the hospital with significant and sustained results in preventing hospital-acquired conditions. A high-reliability unit requires unit leaders and staff to accept personal responsibility for delivering high-quality and safe care. Staff incorporates reliability principles into their daily work to reduce errors, improve care collaboration, foster near miss reporting, engage families, celebrate successes, and learn from failures.

sessiOn descriptiOns

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Leadership summit

11:10 a.m. “Care Management/Care Transition”

Jutanna Fulbright, RN, BSN, ACM Morristown Hamblen Healthcare System Morristown Hamblen Healthcare System developed a comprehensive care manage-ment program to reduce readmissions and improve care transitions. A multi-faceted approach was deployed with a focus on communication with primary care providers and outreach to community post-acute services to share data, improve communication, and address potential issues.

11:30 a.m. “Nurse Residency Program”Carolyn Shipley, RN, BS Roane Medical Center The CNO implemented a nurse residency program at Roane Medical Center, a small, rural hospital to improve nurse recruitment and retention. Specific goals were to address the frequent RN turnover within the first year of employment. The program resulted in 100% retention of new nurses for the first year, and the residency program has been spread to other hospitals in their system.

11:50 a.m. “Patient Blood Management: Getting Started and Making a Difference”Anna Rains, BSN, RN-BCUniversity of Tennessee Medical Center Red blood cell transfusion has been directly linked to increased patient morbidity and mortality. University of Tennessee Medical Center instituted a program to implement a patient blood management program using the AABB guidelines. Specific goals included a 10% reduction in the annual red blood cell transfusion rate and a reduction in the 2-unit orders. Using education and feedback to providers, the transfusion rate was decreased 12.9% and non-emergent 2-unit orders decreased by 55%.

12:10 p.m. Lunch/Break 1:00 p.m. “Rapid Reliability: Using Safety Briefings to Hardwire Excellence”Michelle Smith, MSN, RN, NEA-BC Baptist Memorial Hospital Baptist Memorial Hospital implemented daily Safety Briefings in January 2016 with the CNO leading the effort and a focus on reducing CAUTIs, CLABSIs, and falls with harm. Approximately 150 individuals attend each day for the briefing, which lasts nomore than 15 minutes. The discussion focuses on any of these conditions that may have occurred within the past 24 hours, actions taken, and what will occur within the next 24 hours. 1:20 p.m. “Significant CAUTI Reduction in a Tertiary Hospital Environment”

Lisa M. Smithgall, PhD, RNC-NIC, CPNP, NEA-BC Wellmont Holston Valley Medical Center Wellmont Holston Valley’s Chief Nurse Executive will describe their comprehensive CAUTI reduction program that resulted in a 50% decrease in CAUTIs since 2015. Keys to their success included active leadership by senior administrators, competency verification for all nurses, nurse-driven protocols and continuous audits of expected practice.

1:40 p.m. “Stopping Medication Errors at the Door: An Advance Medication Reconciliation Program”

Tim Pierce, DPh, JDFort Loudon Medical Center Nationwide, inaccuracies in medication reconciliation account for as much as 50% of all medication errors. Fort Loudon’s project assessment data revealed that approximately 25% of their medication errors were due to inaccurate medication reconciliation spurring anew process and design. Since implementing the program, over 5500 errors have been prevented over 18 months.

sYmbOLs FOr credit hOurs: ache nab cne cbeache nab nursing trusteeQuestiOns? pLease cOntact tha educatiOn at 615-256-8240 Or 1-800-258-9541 betWeen 8 a.m. - 4 p.m. cst.

sessiOn descriptiOns

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2:00 p.m. “The Evolution of Transitional Care Services at a Community Hospital”Casey White, PharmD, MBA, BCPS, BCNSP, BCCCP, FASHP Cookeville Regional Medical Center Cookeville Regional Medical Center’s pharmacy team will describe the establishment of a focused program to improve medication reconciliation on admission and discharge medication counseling. The program has decreased readmissions and improved patient satisfaction scores.

2:20 p.m. BREAK

2:35 p.m. “Parkwest Radiation Safety and Dose Reduction Program”Ryan Tipton, CRA, ARRT (R)(CT)Parkwest Medical Center The Joint Commission and CMS guidelines require medical imaging facilities to haveprograms in place to ensure that radiation use and exposure levels adhere to theAs Low as Reasonable Achievable (ALARA) principle. Parkwest Medical Center assem-bled a cross-functional team to create an innovative/comprehensive radiation safety and radiation dose reduction program. The program has significantly reduced the radiation exposure to patients and employees, by promoting/providing the resources and education necessary to create and maintain a safe environment at the facility.

Leadership summit

The free THA Annual Meeting mobile app will enhance your experience and make it easy to network with your peers. We have developed an app to put information and resources at your fingertips. More details coming soon!

QuestiOns? pLease cOntact tha educatiOn at 615-256-8240 Or 1-800-258-9541 betWeen 8 a.m. - 4 p.m. cst.

2:55 p.m. “Nurse-Patient Medication Communication Impact of Teach-Back on Patient Satisfaction”Patricia Baise, DNP, RN, NEA-BCMountain States Health Alliance Research has shown that when patients and caregivers do not adequately understand medication teaching, it leads to unmet care needs, increased risk of complications, medication and dosing errors, and increased readmissions. Learn how Franklin Woods Community Hospital implemented a standardized medication communication process between the nurse and the patient in the practice setting to improve patient satisfaction through deployment of a teach-back tool.

3:15 p.m. “Improving Stroke Care: A Multidisciplinary Effort”Jennifer Henry, BSN, RN, CNRN, SCRNUniversity of Tennessee Medical Center The University of Tennessee Medical Center employed enhanced efforts to improve stroke care. The process established by the stroke team for on-going process review fosters a collaborative environment with a high degree of engagement from the multidisciplinary team. Opportunities for improvement are addressed real-time, and the protocol is refined and revised to ensure optimal treatment. Results include a decrease in door to treatment time and high compliance with defect free processes of care.

3:35 p.m. Closing Remarks 4:00 p.m. Poster Session and THA Reception

Total Contact Hours 5.5 Tennessee Nurses Association is accredited as a providerof continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

sessiOn descriptiOns

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tO vieW a nashviLLe caLendar OF events gO tO WWW.visitmusiccitY.cOm

The Omni Nashville Hotel is the official hotel of the THA Annual Meeting: 250 Fifth Avenue SouthNashville, TN 37203615-782-5300

GROUP CODE: 101816TNHOSPITALROOM TyPE: King Deluxe or 2 queen Deluxe$269 plus tax (no resort fee)CUT-OFF DATE: Monday, Sept. 19, 2016

THA Annual Meeting 2016 Omni Nashville Hotel Phone Reservation Reservations by phone: 1-800-843-6664THA Annual Meeting 2016 Omni Nashville Hotel Online Reservation https://www.omnihotels.com/hotels/nashville/meetings/tennessese-hospital-association-2016

Omni ParkingThe most current parking information is listed below. Prices subject to change without notice.THA has negotiated 20% off prevailing parking rates plus 9.25% at the Omni not reflected below. DAILy VALET/ NO SELF-PARKING AVAILABLE AT OMNI (prices do not include tax)0-4 hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $164-10 hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $20 10+ hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $34Overnight Valet with in/out privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $34Daily parking: Check in at THA registration daily to receive 20% discount voucher.Overnight guest: 20% discount will be applied to your reservation prior to check-out.

Music City Center (MCC) Self-Parking Rates 1,800 parking spaces available • Located one block from Omni Nashville • Flat rate/Taxes are included0-4 hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $74-10 hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $12Daily Max . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1824/7 fully automated system that accepts debit and credit cards upon exit.

NOTE: MCC special rate parking may apply if event in area without prior notice.

Surface Parking LotsMultiple surface lots are available for parking close to the Omni. These lots are not reserved and are available on a first-come, first serve basis. Rates vary in price.

Omni Nashville Hotel PoliciesCHECK-IN / CHECK-OUT•Check-in: 4 p.m. / Check-out: 11 a.m.

•4 p.m. late check-out may be avaialable for $75; after 4 p.m., the full nightly rate applies

•Guests will be subject to an early departure fee of $50 if they shorten their stay

CASH PAyING GUESTSGuests paying in cash must pay their room charges in full with an additional $50 per day deposit at time of check-in.

DEBIT CARD POLICyThe use of a debit card will initiate, at the time of check-in, an immediate deduction from your bank account for your room rate, inclusive of tax, for all room nights plus $50 per night for incidentals. Upon check-out, any unused funds will be credited back to your account. Based upon the business rules of your bank, it may take 72 hours or longer for credit to post.

SMOKING POLICyOmni Nashville Hotel is a smoke-free environment. A $250 smoking fee will be applied to guests smoking inside any area of the hotel.

hOteL reservatiOns

CliCk for The full annual meeTing Program aT-a-glanCe

REGISTERHERE!

REGISTERHERE!

Symbol Key for Credit HourS: ACHe NAb CNe CbeACHe NAb Nursing trusteetO vieW a nashviLLe caLendar OF events gO tO WWW.visitmusiccitY.cOm

hOteL reservatiOnsDoubleTree by Hilton Hotel PoliciesCHECK-IN / CHECK-OUT•Check-in: 4 p.m. / Check-out: 11 a.m.

SMOKING POLICyDoubletTree by Hilton is a smoke-free environment. A smoking fee will be applied to guests smoking inside any area of the hotel.

HIGHLIGHTSCentral location in the downtown Nash-ville area within walking distance to restaurants, live music venues, and more.

Spacious guest accommodations including suite options. You will enjoy a well-appointed guest room with all the amenities. Enjoy breakfast, lunch, and dinner options at the Plaza Café and Meritage Grille, located on-site as well. For a cool end to the day, hit the indoor pool for a swim or take in a workout in the on-site fitness studio. The Downtown Nashville area is a popular hot spot of activity that sees tourists from around the world enjoying the sights and sounds of

Music City. Located on 4th Avenue North, the DoubleTree by Hilton offers you the perfect accommodation choice for exploring the downtown area.

Additional THA room block only for the night of Tuesday, Oct. 18, is available at the DoubleTree by Hilton Nashville Downtown. This hotel is located less than one mile from the Omni and is easily drivable or walkable, depending on individual needs and preference.

DoubleTree by Hilton GROUP CODE: Tennessee Hospital Association315 4th Avenue North ROOM RATE: $279 plus tax and valet parkingNashville TN 37219 ROOM CUT OFF DATE: Friday, Sept. 23, 2016615-244-8200

THA Annual Meeting 2016 DoubleTree Hotel Phone Reservation Reservations by phone: 1-800-222-8733 and ask for the Tennessee Hospital Association room block. OR THA Annual Meeting 2016 DoubleTree Hotel Online Reservationhttp://doubletree.hilton.com/en/dt/groups/personalized/B/BNADUDT-THA-20161018/index.jhtml

HOTEL VALET PARKING $35 per night. Approx: 1 mile/9 minutes from Omni Nashville Hotel

SURFACE PARKING LOTSMultiple surface lots are available for parking close to the DoubleTree. These lots are not reserved and are available on a first-come, first serve basis. Rates vary in price.

NOTETHA members who stay at the DoubleTree on Tuesday evening and drive to the Omni to attend the THA Annual Meeting will be provided with complimentary parking on Wednesday at the Omni. Individuals will need to obtain a parking pass at the THA registration desk inside the Omni convention area. They also will need to provide proof of their overnight stay at the DoubleTree to receive the complimentary parking.

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2016 annuaL meeting registratiOn 1. tha general registration (no charge)

Opening General Assembly – Thursday – Kevin Madden, Stephanie Cutter

Concurrent Sessions – Thursday – 10:30 - 11 a.m. / 2:45 - 3:15 p.m.

THA Executive, Trustee and Physician Leadership Session – Thursday – Arthur Gonzalez

THA Education Session – Thursday – Chris Trimble

THA Education Session – Friday – J.D. Kleinke

2. special event pre-registration required

Leadership Summit – Tim Porter-O’Grady................$125ACHE Face-to-Face – Jamie Haeuser . . . . . . . . . . . . . . . . . . . . . . . . $ 350

THA Buffet Lunch – Thursday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 15

ACHE Breakfast – Charles Evans . . . . . . . . . . . . . . . . . . . . . . . . . . $ 100

Membership Luncheon – Josh Sundquist . . . . . . . . . . . . . . . . . . . . $ 60

A. Hospital-Owned Physicians Practice Executives of Tennessee Member (Includes Wednesday dinner & Thursday lunch) . . . . . $ 180 Member (Wednesday dinner only) . . . . . . . . . . . . . . . . . . . . . . $ 120 Member (Thursday program and lunch only) . . . . . . . . . . . . . . $ 60

B. Tennessee Association for Healthcare Quality Member (Includes lunch both days) . . . . . . . . . . . . . . . . . . . . . $ 150 Non-member (Includes lunch both days) . . . . . . . . . . . . . . . . . . $ 250 Virtual Meeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 100 (will receive slide presentations and participate via conference line); CEs available.

C. Tennessee Association for Healthcare Resource & Materials Management

Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 65 Non-member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 80

D. Tennessee Health Care Administrative Professionals Member (Includes Thursday and Friday meals) . . . . . . . . . . . . $ 100 Non-member (Includes Thursday and Friday meals) . . . . . . . . . $ 125 Member (Thursday only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 75

E. Tennessee Healthcare Engineering Association Member (Includes meals and breaks) . . . . . . . . . . . . . . . . . . . . $ 160 Non-member (Includes meals and breaks) . . . . . . . . . . . . . . . . $ 260 Associate Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 210F. Tennessee Organization of Nurse Executives Member & Non-member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 65 Leadership Summit and TONE combined . . . . . . . . . . . . . . . . . . $ 175G. Tennessee Society for Healthare Marketing & Public Relations Member (Includes lunch both days) . . . . . . . . . . . . . . . . . . . . . $ 225 Non-member (Includes lunch both days) . . . . . . . . . . . . . . . . . . $ 325 Prism Award Dinner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 50H. Tennessee Society for Organizational Improvement Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 79 Non-member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 129

THA will make every reasonable effort to accommodate dietary restrictions and need for special assistance. Please contact THA at .1-800-258-4541 before the meeting dates.

3. allied & affiliate groups

cancellation policy

Registrants will receive the following if cancellation is received in the THA education office no later than 4 p.m. Wednesday, Oct. 12, 2016:• Registration fee less $25 cancellation fee• Refund on special event tickets

Registrants will receive NO refund if cancellation is received in the THA education office AFTER 4 p.m. on Wednesday, Oct. 12, 2016.

registration hours

WEDNESDAy, OCT. 19 7 a.m. - 5:30 p.m.THURSDAy, OCT. 20 7 a.m. - 4 p.m.FRIDAy, OCT. 21 7 a.m. - NOON

registration guidelines

ALL ATTENDEES MUST REGISTER ONLINE. Everyone attending programs at the THA Leadership Summit and the THA Annual Meeting must register and wear required identification badges. PAyMENT OPTIONS1. CREDIT CARDS: THA accepts 2. CHECK: Mail copy of completed online registration form and check (payable to THERF) to: THA Annual Meeting • 5201 Virginia Way • Brentwood, TN 37027 Confirmed participants will receive a meeting confirmation by email.

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QuestiOns? pLease cOntact tha educatiOn at 615-256-8240 Or 1-800-258-9541 betWeen 8 a.m. - 4 p.m. cst.