CAROLINE M. MARTINEZ Configuration Management Manager

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EDUCATION

Master of Education: Management University of La Verne, California 2011 Master of Education: Special Emphasis University of La Verne, California 2003 Bachelor of Arts: English University of La Verne, California 2000 Associate of Arts: Liberal Studies Mt. San Antonio College, California 1997 COURSEWORK / TRAINING

University of Houston/ Configuration Management Process Improvement Center (CMPIC) Configuration Management Principles and Implementation Certificate-2014 Module 1: CM Foundations Module 2: CM Structures December 2013 Module 3: CM Dynamics January 2014 Module 4: CM Implementation January 2014 Roadway Worker Protection Trained #140107-2015 Powers to Arrest Course-2012 Weapons of Mass Destruction (WMD) and Terrorism Awareness Course-2012 Medi-cal Administrative Activities (MAA) Time Survey Trained- 2005-2010 CERTIFICATIONS

EXPERIENCE PROFILE Caroline is currently working on the SCRRA/Metrolink Rail Transit System’s Positive Train Control Project as the Configuration Management Manager. This project leads the industry in the technology necessary for a successful interoperable train control system. Strong attention to detail and follow through are necessary skills in the planning, identification, change management processes, status accounting, and verification and audit key components of the configuration management process. CM goals include management of “end-items”, peripheral equipment, and all related information and associated changes to ensure configuration control and conformity to set procedures and processes. Duties include: management of automated tools, training in CM procedures and process, Technical Review Board (TRB), Configuration/Change Control Board (CCB), change management, asset management, verification of process and controlled items, audit of the CM processes and systems in place, management of CM team of 4. Her excellent written, verbal and listening skills serve in her responsibilities to: identify problems (cause and effect) and ensure proper closure of problems either solely or in a work group; analyze and evaluate data and information to formulate conclusions and courses of action; adapt to changes in priorities and work assignments; integrate new information with existing knowledge; simultaneously work on multiple project issues; work independently without close supervision; facilitate open exchanges of ideas with individuals at all levels in an organization; conduct meetings with various audiences; prepare clear concise written instructions to audiences with varying levels of understanding; ensure assignments are completed within established timelines; and prepare and write documents. Caroline is a seasoned Single Subject Credentialed Teacher of English with 11 years of classroom/project experience and over 15 years of successful private sector professional experience. She holds [Tier 1] Administrative Credential authority through the University of La Verne, La Verne, California and her Professional Clear Single Subject English Credential through the California Commission on Teacher Credentialing (CCTC). Caroline began her private sector work in the medical field culminating her 15-year medical career as Chief Administrative Officer (CAO) of a large mental health multi-facility clinic. Other areas of experience include: Education- management, school-site council, administrative leadership team, k-12 teaching, project design and implementation, course curriculum design, literacy coach site design and implementation, training material developer, Smaller Learning Community Coordinator, program auditor, Internship Coordinator, Work Experience Coordinator, wall-to-wall project implementation, federal grant budget, research, development and implementation of on-line curriculum, conference presenter. Health- administration, management, contract negotiations, head-hunting, accounts receivable, accounts payable, human resources, interviewing, hiring, firing, employee evaluation, contract site build-out, incorporations, CPT billing. PROJECT EXPERIENCE PARSONS Project: Metrolink PTC Project Project Location: Greater Los Angeles Area, California Client: SCRRA/Metrolink Start Date, End Date: 2012 to Present Project Role: Configuration Management Manager Project Responsibilities: Configuration Management: Currently working

CAROLINE M. MARTINEZ Configuration Management Manager

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Configuration Management Principles and Implementation Certification 2014 Administrative [Tier 1] Credential-

2011 Single Subject Profession Clear Credential- 2002 Guard/Patrolperson Registered License #1786339- 2012 First Aid /CPR Certified- 2010 OTHER PROJECT INVOLVEMENT

WASC (Western Association of Schools and Colleges)- Assist 3 accreditations and 1 review CAHSEE (California High School Exit Exam) Assist annually in planning and implementation 2003-2010 STAR (Standardized Testing and Reporting) Assist annually in planning and implementation 2003-2008 (SSC) School Site Council Member 2004-2007 PROFESSIONAL AFFILIATIONS

California Teacher Association (CTA), Member, 2000-date

National Educator Association (NEA), Member, 2000-date

COMPUTER/SOFTWARE SKILLS

Microsoft Office Suite (Excel, Word, PowerPoint)

Microsoft Outlook

Adobe Professional

Snag-It

A+nyWhere Learning System

Quicken

QuickBooks

SharePoint

ClearCase/ClearQuest

Requisite Pro

Quality Manager

Visio

within the Positive Train Control Project as the Configuration Management Manager. Duties include continual planning and assessment of configuration implementation, configurable items and protocols, status accounting and asset tracking, change management, action item tracking and verifications and audits, manage a team of 4 to include software architect, asset manager, source control manager, quality manager (test execution). CM procedural training and toolset training for project staff. Other duties include: Information analysis, task coordination, Risk Management, Change Order Documentation and Process, SharePoint knowledge/updating of information, RFI/LOT/CORR creation and submission, Online Check Requests (OCR), Safety Committee Member duties, Quarterly Partnering/Bi-Monthly Joint Progress Review preparations and reporting. Transcription Site management, document creation for project as well as attend contract-required Partnering meetings MINUTES/ACTION ITEM capture, editing and publishing. PUBLIC SCHOOL PROFESSIONAL EXPERIENCE AMADOR UNIFIED SCHOOL DISTRICT Location: Jackson Junior High School, Jackson, CA School-Year: 2011-2012 Position: Teacher of English and Response to Intervention (RTI) Instructor Responsibilities: Certificated teacher responsibilities for all 8

th grade

English CORE students. Classroom focus: Word Analysis, Fluency, and Systematic Vocabulary Development; Writing Strategies and Applications; Written and Oral English Language Conventions; and Listening and Speaking Strategies. Weekly teacher collaboration with the Reading teacher, which including schedule alignment, curriculum delivery aspects, and project development. Responsible for ‘Order of the Jag’ award program and presentation at graduation. RIALTO UNIFIED SCHOOL DISTRICT Location: Rialto High School, Rialto CA School-Years: 2000-2010 Position: Multiple: Teacher of English; Literacy Site Coach; Teacher on Special Assignment (Various projects) Responsibilities: Certificated teacher responsibilities for English (British) Literature; American Literature, English Language Development (ELD), multiple after school programs, and On-line credit recovery learning. Responsible for the planning, development, institution, training and management of the Smaller Learning Community Grant and Project. Visited and assessed other Southern California SLC schools; hosted presentations of our showcase SLC program to visiting dignitaries of other school districts. Responsible for the research, development, authoring, implementation and training of the school-wide literacy-coaching program. Authored and assembled the weekly “living” training manual. Responsible for increasing student participation and community business participation of the Internship (Senior) Program and Work Experience Program. Program creation and curriculum council authorized courses to include Junior Internship, Cross Age Tutoring, Teacher Clerical Assistants, and Office Clerical Assistants. Proposed, investigated, assembled, and implemented the district’s first on-line credit recovery program. Successful implementation and maintenance of the site on-line credit recovery program throughout the district schools. Organized and coordinated multiple programs in excess of 600-700 students per year.

OTHER PRIVATE SECTOR PROFESSIONAL EXPERIENCE FRAMES BY JAMES, DBA

CAROLINE M. MARTINEZ Configuration Management Manager

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CONFERENCE PRESENTATION

Presenter at the North American Council for Online Learning Virtual School Symposium (NACOL), Austin, TX November 2009- “Single Site Credit Recovery”

Presenter at the University of La Verne Effective Teacher Leaders Conference, Hemet, CA January 2009- “New Techniques and Skills for Teacher Leaders”

Presenter at the CASLE (Center for the Advancement of Smaller Learning Environments) Conference, Etiwanda, CA January 2006- “Interdisciplinary Teaching and Learning”

Presenter at the School-to-Career ACSA/CCSESA (Association of California School Administrator) Conference, San Diego, CA Conference July 2005- “High School Redesign Through Powerful Teaching and Strengthening Community Relationships”

SECURITY CLEARANCES

Certificate of Clearance (COC) State of California Commission on Teacher Credentialing

Fingerprint clearance through Department of Justice (DOJ) and Federal Bureau of Investigation (FBI)

Location: Rancho Cucamonga, CA Start Date, End Date: 2001-2007 Position: Owner- Vice President Finance and Marketing Responsibilities: Co-founder of a small successful ‘dba’ picture framing business. Responsible for accounts payable and receivable, invoicing, and payroll. All decision making aspects of human resources including hire, fire, evaluation, and incrementals. Accountable for company marketing and public relations. M & R WOOD PRODUCTS, INC. Location: Ontario, CA Start Date, End Date: 1997-2000 Position: Office Manager Responsibilities: Handled all aspects of a one-person office while attending school full time. Responsible for the organization of finish carpenters work schedules and project locations. Organized and communicated via timetables and spreadsheets which jobs and which carpentry materials would be delivered and installed on a daily/weekly basis. Generated carpentry liens and other necessary paperwork to ensure prompt payment of finish carpentry bills. Utilized Quicken and QuickBooks to produce billing to builders such as Griffin Homes, Beazer Homes, etc. as well as complete accounts payable and payroll. INTEGRATED HEALTH RESOURCES Location: Pomona, CA Start Date, End Date: 1991-1997 Position: Chief Administrative Officer Responsibilities: Supervisory responsibilities included 16 exempt and non-exempt employees in five locations as well as 15 medical independent contractors. Interviewed and hired personnel for operation of five mental health locations. Initiated improvements in teamwork efficiency by clarifying areas of responsibility and promoting better communication. Trained employees in developing and maintaining stellar customer relations and how to effectively negotiate and resolve customer services issues. Interpreted personnel guidelines, resolved staff conflicts and negotiated wages. Planned, supervised, and managed prime contractor work schedule and budget for $100,000.00 build out expansion of base office in Pomona. Negotiated and finalized contracts with area mental health hospitals for psychiatric and mental therapy services. Monitored and assisted billing department, ensuring proper code usage and reimbursement allowables. Handled all facets of receipts and expenses including payroll and accountancy issues. M & M MEDICAL, INC. Location: San Diego, CA Start Date, End Date: 1985-1989 Position: Office Administrator Responsibilities: All facets of front office responsibilities for a respiratory and durable medical equipment office. Began as a one-person office to supervising a staff of 10 individuals. Responsible for hiring and training all new staff in procedure, customer service, and medical terminology. Instrumental in taking the office from manual CPT billing to full office computerized ability. Responsible for Medicare, Medi-cal, and all private insurance carrier billing and collection. Organized and structured new-order delivery and monthly service calls for respiratory therapy technicians. Monitored inventory for all durable medical equipment to include oxygen concentrators at an inventory value of over 2 million dollars. AZUSA MEDICAL GROUP, INC.

CAROLINE M. MARTINEZ Configuration Management Manager

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Location: Azusa, CA Start Date, End Date: 1982-1985 Position: Office Manager Responsibilities: Organized all facets of a general practitioner and surgeon office. Completed manual insurance billing for all carriers. Instrumental in conversion from RVS insurance coding to CPT insurance coding. Supervision of medical assistant staff, patient scheduling, co-pay collection, and inventory ordering to include medication. Hospital liaison for admit and discharge of patients as well as supervisor for the on-site laboratory and x-ray facilities.