201510 Guide to EG Service and Solution Qualification

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HP

Class Registration

Restrictions

Each technical pro

This guide is intended tomodel or service, the quase the lin!s provided on


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Service Qualifcations: Requirements anessional delivering services or installation !arrant" and Care Pac# service even

Qualifcations align to partner ena%led products

provide an overview of the path for new candidates. The required courses, tests and supporting trailication is accepted for the service delivery. These qualications appear as "inactive" in the studentthe qualication tabs to access the qualications on The earning #enter.

$egister for!e%&%asedclasses on The earning #enter. %ou can select the class from the qualicati$egister for v&T, &T and virtual labs on the Training #alendar at https'((h)*)+*.www).hp.com(epertSee the tab v&T $egistrations/ tab for steps to class registration and cancelation process.

0ualication and ServiceOne training access is limited to authori1ed 23 service providers.4n 23 earner &D associated with an active ServiceOne ocation &D is required for users.


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Service'ne Regist

Training Calendar Registration (R): http:**h+,+-,$!!

)5 6or ServiceOne technical training course registration go to http'((h)*)

7 ServiceOne $egistrations Steps

7 4fter 8nrollment in The earning #enter7 #ourse 4ttendance and #ompletion

7 #ancellation Steps

7 ServiceOne $egistration from the 0ualication 9uide

+5:et, on the left hand side of the screen, under "#alendar ;iew",unch:arrow your options using the chec! boes on the left hand side of the scof the screen. The 6ilter $esults option is faster.

To use the 6ilter $esults option'

8nter 4


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9ter Enrollment

)5 earners will get a course conrmation email from 23Bs The earning #enter

Course 9ttend

C56ill in the registration form for the course. 3lease complete all required

The learner and the billing contact that you enter will receive a copy of tspecically with regards to payment, delivery methods and requirements.prior to nal conrmation.

F5Once 23 validates your ServiceOne status, pre5requisites and method oenrollment conrmation fromThe )earning Center after 23 enrolls you.

G5&f you need to cancel, you must go to The earning #enter to cancel Editerms and conditions of cancellation on the registration page and in your

9o up

+5


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Ca

Service'ne Registration

8ach region stores the ServiceOne qualication guide on the 23 3artner 3ortal.

#ourses must be canceled within the time specied in the course conrmation cspeciced time to avoid cancelation fees. 6ailure to complete prerequisites or pregistering for a class must cancel in The earning #enter to avoid being invoiceopportunity to attend the class.

9o up

The qualication guide has direct lin!s into The earning #enter to register for crestricted to ServiceOne partners hen the course is an instructor&led or!ill sho! the class as ull$ This is %ecause registrations or Service'neand noton The )earning Center$

9o up


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ation and Cancellation Process

+$hp$com*e.pertone*partner/training/calendar$html

*.www).hp.com(epertone(partner-training-calendar.html

c# the 0E.clude Partner Restricted" option before you proceed toreen O$ you can use the 6ilter $esults bo in the upper right hand corner

.

ice'ne2

mode4usuall" 5irtual 6nstructor 4v6)T7@.

orrect technology. sually, this will be 1Storage2 or 1Servers2. 4ll Servi

e of the screen.

ration site for this oAering.


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in The )earning Center

ith logistics details.

ance and Completion

details. #hec! the attached word document for further information.

is pre5registration. e sure to ta!e note of the Terms and #onditions on th4 purchase order Eor payment guarantee@ and prerequisite completion is

f payment, 23 will enroll you in The )earning Center. %ou will receive a c

ections will be in your enrollment conrmation@. 3lease ma!e sure you reapre5registration conrmation because you may or may not be entitled to a

and are not supported in many countries

vance at https'((rooms.hp.com(testsetup(

rcises as requested by instructor according to course schedule. This will be moniion refund.

enter as'

redential until all issues are resolved$

information or registration with other payment commitments are a promise to pa#enter will be set as'

al until pa"ment is confrmed$


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cellations

om the Qualifcation Guide

ommunication. 6ollow the steps in the conrmation email to cancel within theovide payment guarantee is not an accepted form of class cancelation. Studentsd for the class. Kithout your cancelation, other students may not have the

ourses. Some courses are open to all partners Eusually KTs@ and some areirtual instructor&led Service'ne restricted course The )earning Centerrestricted courses are accessed through the Partner Training Calendar


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website,andatory

ourse

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ored daily

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Revision HSection modifed

) ))()(+*)L 4ll document

+ ))(+C(+*)L 4ll document

? ))(+C(+*)L Solution 0ualication 9uide

L )+(M(+*)L Service 0ualication

C )()C(+*)C 4ll document

F )()F(+*)L Solution 0ualication 9uide

G )()M(+*)C Service 0ualication

I )()M(+*)C Service and Solution 0ualication

M )(+*(+*)C Solution 0ualication 9uide

)* )(++(+*)C Solution and Service 0ualication

)) )(+M(+*)C Solution 0ualication 9uide

)+ +(L(+*)C v&T $egistration

)? +()*(+*)C Solution 0ualication 9uide

)L +(+?(+*)C Service 0ualication

)C ?(L(+*)C Solution and Service 0ualication

)F *?(*F(+*)C Solution and Service 0ualication

)G ?(+?(+*)C Solution and Service 0ualication

)I L(+L(+*)C Service 0ualication

)M L(+L(+*)C Service 0ualication

+* L(+L(+*)C Solution 0ualication 9uide

+) L(+L(+*)C Solution 0ualication 9uide

++ L(+L(+*)C Solution 0ualication 9uide

+? L(+L(+*)C Service 0ualication

+L L(+L(+*)C Solution and Service 0ualication+C C(F(+*)C Solution and Service 0ualication

+F C(?)(+*)C Solution 0ualication 9uide

+G C(?)(+*)C Solution 0ualication 9uide

+I F(+(+*)C Solution 0ualication 9uide

+M F(M(+*)C Solution 0ualication 9uide

?* F()G(+*)C Solution 0ualication 9uide

Revision;o$


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?) F()M(+*)C Solution 0ualication 9uide

?+ G(+(+*)C Solution 0ualication 9uide

?? M(M(+*)C 0ualication 9uide :8K

?L M()*(+*)C

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0ualication 9uide N Solution 0ualicationguides


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stor"Change description

#omplete new revision


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4dd new Solution qualication S$


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HP EG Service'ne Qualifcation Guide'cto%er -,+= issue

SQ 6< Qualifcation > Qualifcation ;ame Path Supporting Courses or Prerequisite4s7 Supporting Course or Core requirement4s7 Supplementar" Training

:etwor!ing

:etwor!ing

;et!or#ing

:etwor!ing

Silver and 9old F2, &C, &G,&F, ?L S;ETS ;*9 :ew #andidates

:etwor!ing

Silver and 9old F2, &C, &G,&F, ?? S;S? SolQ/,@, :ew #andidates

Server ?oundation Test 4 3andator" Prerequisite or all Server Qualifcations7

Silver and 9old 4ll ;ot 9pplica%le ;ot 9pplica%le

Servers

Servers

Servers

Servers

Silver SPA9SSQ SolQ/+,B :ew #andidates

201510 Guide to EG Service and Solution Qualification

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