2015/08 - FidMe - General overview (Loyalty cards, Stampcards, Coupons...)

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Reach new clients, enhance engagement and take advantages of « mobile to store » with loyalty digitalization Connect or create your mobile loyalty program in FidMe Snapp’ - © Copyright 2015 1 Version 3.0 July 2015

Transcript of 2015/08 - FidMe - General overview (Loyalty cards, Stampcards, Coupons...)

Reach new clients, enhance engagement and take advantages of « mobile to store » with loyalty digitalization

Connect or createyour mobile loyalty program in FidMe

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Version 3.0 – July 2015

S N A P P ’ / F I D M E

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• Who are we?

• FidMe : concept and key figures

• Digitalize your loyalty program

• Targeting and direct marketing via cross-data

• Detect customers in points of sales

W H O A R E W E

S N A P P ’

A 20-member team

Mobile development

experts

Created in July 2005

Downloadedapplications

Multi-platformknow-how

2,3 M€ raised

+5M

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W H Y

Do you have the

loyalty card ?

Probably…

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53% of smartphone owners use(28%) or are ready to use(25%)their mobile phone as a loyalty card in stores,

W H A T D O M _ S H O P P E R S W A N T

Source : Observatoire de la ;Fidélité 2014, étude menée auprès de 8000 utilisateurs

FidMe 3T 2014

63% of FidMe users do not have any other application of brands or retailers in their mobile phone

78% of FidMe users are willing to receive personalized offers!

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Available in 19 languages,Downloaded in more than 80 countries…

U N I V E R S A LM _ W A L L E T

E U R O P E ’ S N ° 1

3.700.000 accounts

+90.000new/month

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6th most used commerce application /the most used brand in France (Médiamétrie)

1st most used mobile application in point of sales

6,3launches per month

650.000monthly active users

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H I G H L I G H T E D B Y T H E M O B I L E S M A I N P L A Y E R S

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Y O U R L O Y A L T Y P R O G R A M D I G I T A L I Z E D N O W

Visible by3.7 million users

Your clients are alreadyin FidMe

Time-to-market : immediate!

Connexion to CRM

TAKE CONTROL!

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Your logo

Clients’ identity

Card background Point of sales

Links to app’

Ongoing offers

Y O U R L O Y A L T Y P R O G R A M D I G I T A L I Z E D N O W !

Loyalty level

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Your details

Stampcard

Rewards / Coupons Points of sale

Loyalty program

Points of sale

Y O U R S T A M P C A R D D I G I T A L I Z E D N O W !

T A R G E T I N G C L I E N T S & P R O S P E C T S

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FidMe allows a unique targeting enabling panels creationsfrom profile criterias and brands data / retailers

DATABASE

WOMEN

MEN

18+

18-25 yo

26-35 yo

36-50 yo

PERFUME

WELLNESS

BEAUTY INSTITUTE

GROCERY

SPORT

TRAVEL

T A R G E T I N G C L I E N T S A N D P R O S P E C T S

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Once the panel is defined, FidMe can push an offer, deal, coupon straight to these users via notifications, geolocation, or specific actions.

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S E N D O F F E R S A N D C O U P O N S V I A F I D M E

Out-appnotification

Badges and in-appnotifications

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Notificationscentre

Centre of geolocated offers

R E A C H C L I E N T S B Y G E O L O C A T I O N

A client or prospect near a point of sale can receive an information, or a deal

Also, a sales man can receiveinformation about an incoiming

client to personalize his visit

In-coming and out-goinginteractions:

B2C / B2B2C / B2B

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As iBeacons are only linkedto a single application, FidMe isideal to reach a great number

of clients and prospects.

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Online access to cardholders’ mobile behaviors, Real time statistics and analytics (campaigns, offers, notifications),

Data export to your CRM,Complete management of your loyalty program and acquisition features.

F I D M E C O N N E C T / S T A M P C A R D S M A N A G E M E N T B A C K E N D

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Y O U R L O Y A L T Y P R O G R A M D I G I T A L I Z E D N O W !

In a matter of weeks, your loyalty program is

connected!

Your clients are alreadyin FidMe.

Time-to-market : immediate!

Reach3.7 million users.

TAKE CONTROL!

Contact by geolocationtechnologies

Direct marketing via super targeted panels

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Already connected to FidMe

Local stores & franchises Partners and advertisers

FidMe by Snapp’Le Grand Angle - Avenue Périé - 33520 Bruges - France

Laurent Bourgitteau-Guiard – General Manager

[email protected] - tel : +33 5 47 74 52 53 - mobile : +33 6 27 47 55 11

www.snapp.fr – www.fidme.com