2015 Seller Presentation - North Shore

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local

What does local mean to you? To @properties local means friends you can count on, neighbors you can trust, and businesses you go out of your way to support. Local means the barista knows your drink, the dry cleaner knows your name and the clerk at the convenience store is happy to loan you a buck. And when it comes to selling real estate, local means every home, on every block, in every neighborhood is unique, and each deserves the attention, care and consideration only a local company can offer.

@properties is a local company – locally owned and independent. And that means every resource we develop, every dollar we invest, every decision we make is driven by the desire to create value for you.

local doesn’t mean small. local means

agile, responsive, committed and strong. Local means highest selling price, shortest market time and finest service. @properties is, was and always will be about the best local agents, using the best local resources, to achieve the best outcome for your local real estate needs. that’s local.

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chicago botanic garden . glencoe

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@properties’ focus on the local market has made us a leader in the Chicagoland area and in the industry. in 14 short years, We’ve become the #1

real estate company in the city of chicago,

the fastest-groWing broker on the north

shore and one of the 30 largest brokerage

firms in america.

But for @properties, leading has far less to do with numbers and far more to do with innovation. Technology changes, markets change, expectations change. So we never stop changing. Innovation permeates everything we do, from building the most sophisticated website to introducing new services to sourcing new marketing channels. Innovation is the heartbeat of our business.

Being a leader also comes with responsibility. It means moving the industry forward by sharing best practices, serving in positions of leadership with the local REALTORS® Association, and giving back to the community through the @properties Friends and Neighbors Community Fund.

local. leader. For @properties, the two go hand in hand and assure our clients of the most rewarding experience in Chicagoland real estate.

source: mred, llc, #1 market share, city of chicago, closed sales volume, 03/01/2012 – 6/01/2013; mred, llc, #1 fastest groWing on north shore, 03/2012 - 02/2013 vs. 03/2011-02/2012 data pulled on 2/2013 broker metrics - 2012 realtrends 500 top brokerage firms, closed sales volume.

leader

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northWestern university . evanston

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fastest growing real estate firm

@properties is the fastest groWing real

estate firm on the north shore, groWing

at a rate almost 10 times faster than our

nearest competitor. That growth is attributable to a number of factors:

• The resources we provide our agents to enable them to do their jobs better and more efficiently

• Our clients’ desire to work with a local company that is committed to local interests

• The exceptional level of communication between company, agents and clients

• Our outstanding performance under a variety of market conditions

• Our professionalism in all aspects of our business

• The unparalleled service we give our clients

• The positive energy and attitude that results from all of the above

Each day, we break new ground by attracting the best and most professional agents and the most astute clients on the North Shore.

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annualized market share percentage change ($ volume)

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Traditionally, the majority of homebuyers who are moving from the city to the North Shore are moving from North Side neighborhoods such as Lincoln Park, Lakeview, Bucktown and the Gold Coast. @properties’ market share in these neighborhoods in aggregate is almost 50 percent higher than our overall market share citywide, which means that we represent the largest pool of potential homebuyers at their point of transition into the North Shore market. This is an obvious benefit for our North Shore sellers.

Another benefit is the communication and cooperation that exists between our city and North Shore offices. Each day, our agents share information about listings, buyers and opportunities that result in real transactions occurring with real efficiency.

With a large contingent of qualified buyers, the power to reach them and the network to serve them,We facilitate the city-to-north-shore

connection better than anyone.

from lake shore to north shore

21.56% MARKET SHARE (#1 ON NORTH SIDE)

LINCOLN PARKLAKEVIEWNORTH CENTERLOGAN SQUARE/BUCKTOWNWEST TOWN/WICKER PARKGOLD COASTRIVER NORTH/STREETERVILLEUPTOWNROGERS PARKEDGEWATER/ANDERSONVILLELINCOLN SQUARE/RAVENSWOODNEAR WEST SIDE/WEST LOOP

17.46% MARKET SHARE (#1 IN CHICAGO)

20.05% MARKET SHARE NORTH SHORE

source: brokermetrics, llc; mred, llc, 01/01/13 – 05/31/13.

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lifeguard stand . lake michigan

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@properties was established in 2000, and in less than

a decade greW from a four-person boutique

office to more than 1,100 licensed agents

in fifteen office locations producing more

than $2 billion in annual sales volume. Since our inception, we have brokered approximately 40,000 transactions valued at more than $22 billion. @properties is also Chicago’s new construction sales leader having sold more than 5,500 new homes and condominiums in 160 developments valued in excess of $2.2 billion.

In addition to Residential Brokerage and Development Marketing, @properties has full-service divisions for Commercial Brokerage, Residential and Commercial Property Management, Relocation, Rental Services, Foreclosures, Short Sales and Institutional Bank Advisory Services.

our story

LINCOLN PARk BuILDERS CLuBImpact award

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EstablishEd

total salEs VolumE sincE incEption

total # units sold sincE incEption

total # dEVElopmEnt projEcts sold

diVisions

officEs

affiliations

honors

2000 $22 billion 40,000

160

rEsidEntial brokEragE, dEVElopmEnt salEs and markEting, commErcial brokEragE, propErty managEmEnt, rElocation, institutional sErVicEs, rEntal

riVEr north/riVEr WEst, strEEtErVillE/ gold coast, lincoln park, lakEViEW, uptoWn, bucktoWn, EVanston, WinnEtka, lakE forEst, highland park, glEnViEW, libErtyVillE, Elmhurst, nEW buffalo, mi & st. josEph, mi

lEading rEal EstatE companiEs of thE World, rElo dirEct, luxury portfolio®, thE institutE for luxury homE markEting inc. 500, inc. 5000, crain’s fast 50, crain’s 40 undEr 40, crain’s largEst priVatEly hEld cos., inman innoVator, rEaltrEnds top 50, chicago EntrEprEnEurship hall of famE, inman 100 most influEntial rEal EstatE lEadErs, lincoln park buildErs club impact aWard, chicago agEnt 2010 agEnt choicE aWard - bEst brokEragE WEbsitE, lEading rEal EstatE companiEs of thE World - 1st placE company brand adVErtising - lEading rE 1st placE propErty adVErtising, loyola uniVErsity chicago - 2012 damEn aWard, 2013 Ernst & young’s EntrEprEnEur of thE yEar (rEgional aWard)

source: city of chicago and northern illinois rankings based on brokermetrics/mred llc for 1/1/12-12/31/13. national ranking based on realtrends 500 for 1/1/12-12/31/13.

grosse point lighthouse . evanston

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In a little over decade, @properties’ co-founders Michael Golden and Thaddeus Wong have built one of the most recognized brands in Chicago real estate while helping to reshape and modernize the local brokerage industry.

Golden and Wong first teamed up in the mid 1990s. they set sales records and consistently

ranked among the top 1 percent of the chicago

association of realtors® 12,500 members. At @properties they paired traditional brokerage services with cutting edge technology and marketing, and became a driving force behind Chicago real estate.

To support high transaction volume with an equally high level of service, they built a deep organizational infrastructure that includes robust marketing, IT and administrative functions.

Highly creative and energetic entrepreneurs, Golden and Wong have created a corporate culture that attracts high-caliber agents and staff and fosters teamwork and performance. They have also built a large philanthropic network under the umbrella of the @properties Friends & Neighbors Community Fund.

hands-on leadership

thaddeus Wong & michael golden co-founders of @properties

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gillson beach . Wilmette

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One of @properties’ most important goals is to field the most professional corps of agents in Chicago real estate. To achieve that goal, we place a strong emphasis on agent education and training. We offer a full curriculum of seminars and classes covering topics ranging from effective negotiation to new technologies. We also provide continuing education for agents pursuing specialty designations, and offer a popular Improv Workshop specially designed to help brokers refine their communication and selling skills. @properties also employs two full-time performance coaches who assist agents in developing advanced skills and detailed marketing plans in order to better serve you.

@properties broker education programs:

• Negotiating in Today’s Market

• State of the Current Lending Environment

• Writing Ironclad Contracts

• Creative Marketing Tactics

• Social Media Marketing

• Predictive Pricing and Listing to Sell

• Brokering Short Sales

• Advanced Negotiating Techniques

• Foreclosures: How to Get Offers Accepted

• What to know About Appraisals

• Agent Metrics

• Improv Workshop

• Contracts that Close

• Real Estate and Technology

• Luxury Home Marketing

• What to Do Now

• Getting What Your Worth

we never stop - marketing, learning, showing, selling, communicating, innovating, caring, working for you

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ravinia . highland park

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@properties not only markets your home through universal channels such as the Internet, print advertising, the Multiple Listing Service and signage. We also market internally to our highly collaborative sales force of more than 1,100 agents – each with a broad sphere of influence that forms a rich source of prospects, buyers and referrals.

This “market within a market” results in the most efficient transaction environment in Chicago real estate. in fact,

almost a third of @properties-brokered

transactions occur betWeen an @properties

buyer and an @properties seller, an unusually high ratio of intra-office sales and a testament to the power of the @properties network.

a market within a market

1 2 3

a market within a market:

1: agent activates listing

2: @properties agent networks with our sales force of over 1,100 agents

3: property is sold

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@gent app

Leveraging @properties’ “market within a market,” our agents use a customized app for company-wide communication. The @gent App connects @properties buyers and sellers, allowing our agents to market your home more effectively to our powerful internal network. That means more exposure for your home, even before it’s listed. in fact, a number of @properties listings sell

before they hit the broader market because

of the internal exposure through the app

alone. the @gent app connects to a knoWledge

base of more than 1,100 agents, Which makes

it a great resource for recommendations on

everything from vendors to local businesses.

no matter the request, We are alWays available

to share our expertise With you.

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luxury portfolio international®

@properties is an exclusive member of Luxury Portfolio® International, the luxury marketing division of Leading Real Estate Companies of the World®. LeadingRE is the world’s largest network of independent brokerage firms. last year its affiliates sold nearly one

million homes Worth $250 billion, more than

any national real estate brand. The network includes the No. 1 real estate brokerage firm in 41 of the top 90 global markets, including @properties in Chicago.

Luxury Portfolio® International connects @properties’ clients to a global marketplace of high-end homebuyers through an award-winning website, far-reaching ad campaign, Luxury Portfolio® International magazine, the LuxeTrends® monthly e-newsletter, and the award-winning LuxeChatter® blog.

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lake forest

sourcE: mintEl intErnational WEbsitE surVEy 4/01/13

luxuryportfolio.com

sothebysrealty.com

christiesrealEstate.com

coldwellbankerpreviews.com

total > $1 million

0

1500

3000

4500

6000

7500

10500

most us $1 million+ listings

sourcE: mintEl intErnational WEbsitE surVEy 4/01/13

luxuryportfolio.com

0%

20%

40%

60%

80%

100%

luXury portfolio® international is truly luXury. 84% of listings priced at or aBove $1 million.

gloBal % ≥ $1m

gloBal % < $1m

gloBally 84% of listings are priced at $1 million or aBove

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relocation and referral services

Whether it’s a new job, or the chance to be closer to family and friends, we know there’s any number of reasons for relocating. We also know that no matter how exciting the opportunities are, the experience of relocating can be stressful. That’s why @properties Relocation has brought together the best people and practices to make your relocation experience enjoyable and comfortable.

@properties Relocation team is made up of a select group of agents who are chosen based on their skill and experience in representing transferring professionals and their families. All team members are required to earn @properties’ internal @Relocation designation. The curriculum covers general relocation concepts as well as specific units on marketing assistance, rental assistance destination services and corporate inventory

management. For the agents of @properties Relocation, corporate relocation is not a sidebar but a career choice that offers the opportunity for professional growth and personal fulfillment. Our relocation agents are successful, passionate about their work, and well versed in the intricacies of the practice– all of which ensures a superior client experience from start to finish.

@properties Relocation has fostered a strong network of referral connections across the united States. Whether your search brings you to Chicago or is sending you cross country, we have the most reliable network of agents to take care of your real estate needs.

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metra station . highland park

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relocation and referral services

relocation companies* We Work With:

ADP Relocation

Aires Relocation

Altair Global Relocation

Bristol Global Mobility

Brookfield GRS Relocation

Capital Relocation

CARTuS

Continuum Relocation

Cornerstone Relocation

FAS Relocation

Global Mobility Solutions

Graebel Relocation Services

Great Lakes Relocation

Lexicon Relocation

Mobility Services International

Moving Station

NEI Global Relocation

NRI Relocation

NuCompass Mobility

Paragon Global Resources

Pearce Plus Relocation

Plus Relocation Services

Promisor Relocation

Prudential Relocation

Quantum Relocation

RELO Direct

Relocation Associates

Relocation Decisions

Relocation Synergy Group

Relocation Today, Inc.

Relocations West, Inc.

Residential Properties, Ltd.

Royal LePage Relocation

SIRVA Relocation

The MIGroup

TRC Global Solutions

Vertice Relocation

Weichert Relocation Resources

WHR Group, Inc.

Xonex Relocation

*Partial lists, common names, no exclusivity intended.

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corporations* We Work With:

Abbott LabsadidasAdmiral at the LakeADPAEPAJ WrightAlfa Laval, Inc.Allstateamazon.comAmcolAmeren CorporationAmerican Eagle Outfittersamerican ExpressAmerican Honda MotorsAmeriprise FinancialaONAstellasBank of americaBausch & LombBaxterBaylor Health SystemBeam GlobalBiomerieuxBlack Rock IncBlueCross BlueShieldBNSF Railway CompanyBoeingBoschBpBridgestone Retail OperationsCapital One ServicesCaterpillar Inc.CatlinCCC Information SystemsCDWCenveoCitadelCiticorpClarcorClark Construction Groupcoca-colaColgateComerica BankCompass GroupConAgra FoodsConstellation EnergyContinental AirlinesCorn Products InternationalCraen CoCrate and BarrelCredit Suisse

CrossmarkDanaher-Leica MicrosystemsDean Foods CompanydeloitteDep of Veterans AffairsDeVryEbay, Inc.EffemEli Lilly and CompanyEMC CorporationEmersonEnterprise HoldingsEricsson, Inc.Erie InsuranceErnst & YoungFarah Fan SteelFBIFDA GovFederal Reserve Bank, RichmodFidelity InvestmentsFINRAFirst EnergyFMC TechnologyFOrdForest One PharmaceuticalsG&W ElectricGapGeneral Electric CompanyGeneral Growth PropertiesGeneral MillsGeneral MotorsGetcoGlobal Risk & AnalyticsGoldman SachsGoodrich CorpGoogleGovernmentGraingerGriffith LabsHallmark Cards, Inc.Hartford FinancialHeineken uSAHendricksonHH GreggHoneywellHospiraHewlett-PackardHuntington BankHyattIBmIkEA

Illinois Tool WorksIsituform TechnologiesJ.C. PenneyJp morgan chaseJump TradingkAO BrandskeHE Distributors, LLCkellogg Companyklein ToolskoneKraftLA LifeLand O’lakesLiberty Mutual GroupLillyLivingston InternationalLorealMacysmarriottMasco CorpMcCormickMcGraw HillMckessonMead Johnson N utritionMercerMerckMichelinMicron TechnologyMillennium PharmaceuticalsMosaicmotorolaMunich ReInsuranceMylanNationwide InsuranceNavistarNeopostNestlé uSA & GlobalNorthwestern Memorial HospitalNovo Nordisk Inc.Nuveen InvestmentsO’Reilly Automotive, Inc.Ocean SprayOffice MaxPellapepsico, Inc.PetSmartPfizer Pricewaterhouse Coopers uSAproctor & GamblePromius PharmaPSS World Medical

Reynolds PackagingRite AidRyerson, Inc.Salesforce.comSAPA GroupSc JohnsonSchneider ElectricScotia BankSIRVASteelcase, Inc.Stephan CompanySubaruSunovionSwiss RETDk CorporationTellalabsTesoro PetroleumThe Admiral at the LakeThe Clare The Mather SouthThe William Carter Companytime warner cableT-MobileToyotaTrue ValueTrustmark CompaniesTysonUnited airlinesuS Food ServicesuS GypsumuSFSuSGu.S. Social Security AdministrationValspar CorporationVeoliaVest AsiaVI CorporationVISaVulcan MaterialsW.W. Grainger, Inc.Walgreen CompanyWal-MartWellCare Health Plans, Inc.Wells FargowhirlpoolWilson Sporting Goods Co.Woodward GovernorWrigleyWyndermereYale university

*Partial lists, common names, no exclusivity intended.

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LEEDing the way in green real estate

The rapidly emerging Green Home movement, which takes a sustainable approach to the way homes are built, maintained, bought and sold, is already having a profound and positive effect on Chicago real estate. Within the Chicago brokerage community, @properties leads the Way in sustainable

real estate education and practice. a number

of @properties agents hold one or more

green real estate designations including EcoBroker®, the NAR Green designation from the National Association of REALTORS® and the LEED™-AP designation from the u.S. Green Building Council.

In addition, @properties is represented in leadership positions within Chicago’s Sustainable Real Estate Alliance and the NAR Green RESource Council. Whether you’re buying or selling a green home, doing research on green contractors or looking into the availability of special tax-rebate and grant programs, there is an @properties Green REALTOR® with the expertise to assist you.

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glencoe

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friends & neighbors community fund

philanthropy has alWays been an important

part of the @properties culture, and the @properties Friends and Neighbors Community Fund (FNCF), a 501(c)(3), creates a formal vehicle through which we can conduct our extensive charitable outreach. Each year, we identify several beneficiary organizations in the areas of youth development, education and sheltering the homeless. Recent beneficiaries include Deborah’s Place, Barrel of Monkeys, Community Partners for Affordable Housing and Off the Street Club.

Additionally, @properties has raised money for local, national and international charities and relief efforts. By sponsoring and supporting philanthropic activities, @properties provides an outlet for our agents, employees and friends to make a positive impact on dozens of communities and thousands of lives throughout Chicagoland.

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Sunday, September 30, 2007

Lincoln Park

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@properties has grown to include a number of divisions all of which have the potential to benefit our core residential clients through lead generation and referrals.

@properties relocation @properties Relocation, our corporate relocation division,

serves as an important source of prospective buyers for your

home. We hold preferred-vendor status with a number of

the world’s premier relocation companies, broker-to-broker

referral services, and national and international corporations

with major operations in Chicago. As a result, many companies

turn to @properties first when assisting employees who are

relocating to the Chicago area. @properties Relocation is a

member of Leading Real Estate Companies of the World®,

RELO Direct®, the Corporate Relocation Council of Chicago,

Relocation Directors Council and Worldwide ERC®.

@properties commercial@properties Commercial offers sales, leasing and investment-

advisory services to Chicago commercial real estate clients,

including landlords, tenants, investors and institutions

covering a range of asset classes.

@properties property management@properties Property Management is a full-service commercial

and residential management firm overseeing a diverse portfolio

of condominium and townhome communities, apartment

buildings, office buildings, industrial properties and retail

properties throughout Chicagoland.

@properties institutional services group @properties Institutional Services Group (ISG) provides

a full spectrum of services, including asset management,

property management and brokerage, to institutional owners

and investors of distressed and bank-owned (REO) real estate.

@properties developer services@properties is Chicago’s No. 1 brokerage firm for the sales

and marketing of new-construction and condominium-

conversion developments. Since our inception, we have

successfully marketed more than 160 Chicago developments

comprising more than 5,500 residential units valued at more

than $2.2 billion.

@properties rental division@properties Rental Division is a full-service team of

experienced leasing professionals. Concentrating on

high-end luxury rental opportunities throughout Chicago and

the suburbs.

an ever-expanding client base

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gillson park . Wilmette

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@properties’ marketing programs are built around EXPOSuRE: exposure through a network of more than 1,100 @properties agents and their corresponding spheres of influence; through an in-house marketing department with full print and digital capabilities; and through an exhaustive catalog of online, mass media and grass roots marketing initiatives – all tailored to address the specific challenges and opportunities related to selling your home.

More exposure means more page views, more phone calls and more showing requests, and that ultimately means shorter market times and higher overall selling prices. our fully integrated programs are

the most comprehensive in the industry

and shoWcase your home to the largest

audience of potential buyers.

exposure is

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• atproperties.com

• Realtor.com (Enhanced Listings)

• Zillow.com (Enhanced Listings)

• Trulia.com (Enhanced Listings)

• YouTube.com

• Yahoo! Real Estate

• MSN.com

• Frontdoor.com powered by HGTV

• Hotpads.com

• Oodle.com

• Cyberhomes.com

• ReloHomeSearch.com

• Syndication to hundreds of Real Estate Websites

• Multiple Listing Service (MLS)

• Professional Photography and Video

• Signage

• Custom Property Brochures

• Patch Online

• Chicago Tribune City Zone

• Chicago Tribune North Zone

• Pioneer Press North Shore

• North Shore Weekend

• CS Magazine (Chicago Social)

• NS Magazine

• ultimate Address

• Sheridan Road

• Forest & Bluff

• Wall Street Journal

• Direct Mail

• Seller Reports

• E-blasts

• @ to @ - “Market Within A Market” - @gent App

• @properties Relocation Division

• “Love Where You Live” Campaign

• @properties Friends & Neighbors Community Fund

• Leading Real Estate Companies of the World™

• Luxury Portfolio® International

• Public Relations

• New Ideas Every Day!

everything

@properties does more to market your home - both online and offline – than any other

brokerage firm on the north shore.

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online exposure

According to the National Association of REALTORS®, 90 percent of today’s homebuyers use the

internet in their search, which means that a 360° digital marketing strategy is paramount to getting maximum exposure for your home. @properties markets your home across the Internet with an award-winning website, customized property domains, web-optimized photography and video, enhanced listings on the leading real estate search portals, targeted e-mail marketing, online classifieds and syndication to hundreds of additional websites.

• atproperties.com

• Property-specific domain names (www.YourAddressGoesHere.info)

• E-mail marketing database of 369,000 with new contacts added daily

• Enhanced listings that filter to the top of search results on popular home search portals including

o Realtor.com

o Zillow.com

o Trulia.com

• Syndication to hundreds of real estate websites

o Yahoo! Real Estate

o Frontdoor.com powered by HGTV

o HotPads.com

o Oodle.com

o ReloHomeSearch.com

o Vast.com/RealEstate

o SearchChicago.com (Sun-Times Media)

o Excite.com

o MSN.com

o Homes.com

o LuxuryPortfolio.com ($1 Million+ Homes)

o LeadingRE.com

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syndication of online listings

how syndication works:

®

®

@properties’ in-house IT department works closely with these syndication platforms to implement small changes that make big differences in how your home is viewed online.

One example is the handling of photo files. Setting the optimal photo resolution for sites like Trulia helps boost a home’s placement in search results leading to more views.

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atproperties.com

@properties’ website features powerful search, user friendly design and local market information to showcase your home in a contextual format preferred by today’s buyers. Because atproperties.com is a complete real estate resource, buyers spend more time on the site

and return more often.

Atproperties.com is where you’ll reach more homebuyers with features like:

• Ability to search ALL properties in the MLS

• @properties listings filter to top of search results

• Photo gallery with up to 25 color photos and large-format slideshow

• Web-optimized video

• Detailed property description

• Google Maps integration

• @Home Agent with personalized search criteria and “New Listing” auto-alerts

• Detailed Seller Reports

• Map Data displaying area amenities including transportation, schools and local businesses

• Local school information powered by Education.com

• Local business reviews powered by Yelp

• Area news feed powered by Outside.in

• Local real estate market data including neighborhood market conditions and detailed market reports

• Overviews of dozens of neighborhoods and towns

• Price change and property status alert options

• Automated showing requests

• Downloadable brochures

• Open house feature

• Saved searches and “favorites”

• “Forward to a friend”

• Mortgage payment calculator

• Website Quality Certification – Leading Real Estate Companies of the World®

• Chicago Agent Magazine Agent’s Choice Award Best Brokerage website

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@properties listings display first among search results When buyers conduct home

searches on atproperties.com.

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over 190,000 registered users + 369,000 total contacts

With the explosion in online home searches, almost any home for sale can be viewed on the Internet. So why is @properties one of the few companies to require users to register for access to online property searches? Because we don’t just want lookers. We want buyers.

Our emphasis on pre-qualification and active lead management has allowed us to build a database of 190,000 registered users and more than 369,000 total contacts – with prospects added every day. by converting

lookers to leads and leads to buyers, We’re

able to generate more shoWing activity and

a shorter market time for your home.

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listing your property with @properties:

1: signs and search engine marketing ads direct Buyers to weBsite

2: Buyers register to conduct home search

3: registered Buyers assigned to agents

4: agents capture leads and follow up

1 2

3

4

@properties is one of the feW companies to require users to register for access to online

property searches because We don’t just Want lookers We Want buyers.

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atproperties.com – property specific domains

Every @properties listing receives its own domain name, which is prominently displayed in print advertising and on For Sale signs, property brochures and “Just Listed” postcards. The domain redirects to your home’s listing detail page on the @properties website so that interested buyers can pull up photos and property information in one easy step. @properties also indexes the domain with top search engines including Google and Bing for improved search engine optimization.

every @properties listing receives its oWn domain name. the domain directs interested

homebuyers to your home’s listing detail page on the @properties Website.

propErty sign With custom propErty domain

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every @properties listing features a professionally shot photo gallery and video tour

optimized for print and Web.

atproperties.com – photography and video

* Institute for Luxury Home Marketing

Anne Proper269.469.0700

1717 Daffodil - Highland Park, IL 60035 - Photography

The #1, most important marketing tool for selling a home today is professional photography. In fact, homes marketed with photography and video are seven times more likely to be viewed than comparable homes and are perceived, on average, as 12% more valuable*. That’s why every single @properties listing includes a professional photography package, optimized for both print and web to show your home in the best possible light. For all @properties listings that are more than $500,000, we provide an interactive floor plan showcasing the property’s layout. This level of detail educates potential buyers and further differentiates your home from other properties in the marketplace.• Architectural photography services through industry leader VHT Studios

• Minimum of eight still photos and 30-second video tour

• Interactive floor plans for homes over $500,000

• Video home tours available

• High resolution photos

• Optimized with proper size and format for print and online marketing

• Distribution to atproperties.com, Realtor.com, MRED (Multiple Listing Service), LuxuryPortfolio.com and YouTube

• Virtual Staging, BlueSky and ClearShot upgrades for enhanced presentation

• Area map integration

• Full screen slide show viewing

1717 Daffodil - Highland Park, IL 60035 - Photography


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atproperties.com – interactive neighborhood map

The North Shore is a diverse collection of communities and neighborhoods spread across a large geographic area. So @properties’ Interactive Neighborhood Map is a great resource for online home searches. The map guides homebuyers through detailed descriptions of every North Shore town while integrating information on schools, shopping, local business reviews, news, market statistics, open houses and new listings. It’s yet another way for homebuyers to gather as much information as possible about the neighborhood and amenities surrounding your home.

every day, buyers use our online neighborhood guide to aid in their home search.

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The @properties Market Report is another dynamic feature that drives homebuyers to our website and keeps them coming back. Individual reports are available for every North Shore community and can be customized for housing type. Both buyers and sellers can use the market reports to gain an understanding of pricing, market time and inventory trends based on recent sales in their area.

real estate market reports provide a snapshot of market conditions based on recently sold

properties in the area.

atproperties.com – market report

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atproperties.com – seller reports

At @properties, our focus goes beyond generating maximum exposure through dozens of online channels. We’re also committed to measuring the effectiveness of our marketing – and communicating results back to our clients so that we can gauge our performance in the market and react accordingly.

One resource that helps us achieve these objectives is the @properties Seller Report. This report focuses on web traffic to your property generated through our website, atproperties.com, and other leading syndication portals including Realtor.com, Trulia.com and Zillow.com.

Each week, our agents send an updated Seller Report featuring the following web traffic statistics:

• The number of times your home has appeared in search results at atproperties.com

• The number of times someone has clicked on your home in the search results in order to see the property detail page

• The number of times your home has appeared in search results at Realtor.com

• The number of times your home’s property detail page has been clicked on at Zillow.com and Trulia.com

• The number of direct visits to your property detail page from the “.info” domain name that appears on brochures, print advertising and other @properties marketing materials

• Top-level overview of activity in your neighborhood including updates on newly listed, pending and closed properties.

*Homes in this report fall into a similar price range and bedroom/bath configuration but may differ significantly from your home in features and size.

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@properties seller reports track Web traffic to your property generated through our

Website atproperties.com and other leading syndication portals.

Anne ProPerPhone: 847.881.0200

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With tens of thousands of Chicago-area homes displayed on dozens of web sites, it’s easy to get lost in the crowd. That’s why @properties invests hundreds of

thousands of dollars a year to enhance

listings on the leading real estate Web

portals including Realtor.com, Zillow/Yahoo, Trulia and Luxury Portfolio.

Enhanced listings ensure that homes listed with @properties are returned ahead of other properties in search results. They also include more photos, detailed property descriptions and attention-getting banners. Enhanced online listings are one of the most important benefits @properties’ clients receive.

enhanced online exposure

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every real estate firm’s listings are on these sites, but not every firm’s listings

are enhanced.

.com

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The official website of the National Association of REALTORS®, Realtor.com receives approximately 20 million unique visitors per month.

enhanced• Approximately 20 million unique visitors per month

• @properties Featured Listings display at the top of search results ahead of other properties

• Attention-getting showcase banner featured on all listings

• up to 25 color photos


• Area map

• Neighborhood information

• School reports

• Request a showing

• Mortgage calculator

• Link to video tour


• Seller reports with graphs and statistics

• Social media integration

• iPhone app with more than 1 million downloads

.com

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Anne ProperPhone: (847) 432-0700

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MSN has partnered with Realtor.com, the official website of the National Association of REALTORS® to provide one of the internet’s most intuitive home searches.

enhanced• @properties’ Featured Listings display at the top of search results ahead of other properties




• Area map


• School reports





• Seller reports with graphs and statistics


• iPhone app with more than 1 million downloads

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Anne ProperPhone: (847) 295-0700Fax: (847) 295-0701

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Zillow draws an average of more than 31 million unique visitors per month with powerful home search, neighborhood information and the popular Zestimate® home valuation estimator.

enhanced• 31.7 million unique visitors per month

• Showcase listing on front page displaying at least one @properties listing for any search in the city or North Shore

• @properties Featured Listings display at the top of search results

• @properties listings labeled as featured properties

• Zillow.com Featured Listings are 6 times more likely to be viewed than other listings


• unlimited color photos


• Video tour link


• Area map


• School reports




• Zestimate® home valuation estimator

• #1 real estate app for iPhone and iPad with 2 million downloads

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Anne Proper@propertiesPhone: (847) 881-0200

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Trulia.com is a real estate search site supported by a community of home buyers, sellers, brokers and real estate enthusiasts. The site currently attracts more than 20 million unique visitors per month and features a popular blog.

enhanced• 20 million unique visitors per month

• @properties Featured Listings display at the top of search results




• School ratings

• Area map





• Stats and trends

• Trulia blogs

• Smartphone app

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Anne ProperPhone: (847) 763-0200

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YouTube allows billions of consumers to discover, watch and share user created videos. VHT, @properties’ professional photography and video provider distributes all property videos to YouTube.com.

enhanced• Homes marketed with video are seven times more likely to be viewed than comparable homes and are perceived, on average, as 12% more valuable*

• Visited by billions of consumers each year

• One minute video

• Property address and basic details

• Integrated with music choice

• Link to atproperties.com

• Option to “like” and “embed” video as a post to Facebook, Twitter and Google+

• Option to “embed” and email to a friend

*Institute for Luxury Home Marketing

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Luxury Portfolio’s website has become the leading online resource for homebuyers searching for high-end property all over the world.

• 1.6 million unique visitors per year from over 200+ countries and territories

• More than 16,000 homes representing more than $38 billion in inventory

• Highly optimized site with Page 1 Google rankings for hundreds of search terms

• Translated into 9 languages and 60 foreign currencies

• Exclusively displaying listings of Luxury Portfolio member firms

• Inventory comprised entirely of homes listed at $1 million and above

• More $1 million-plus listings in u.S. than any other luxury real estate network including Coldwell Banker Preview, Sotheby’s and Mayfair International

• Photo gallery with up to 25 professionally photographed images

• Video tours and LuxeTour™ narrated video tours of listings $5 million and above

• Google Maps integration

• Syndication to partner websites: wsj.com, frontdoor.com, openhouse.com, relohomesearch.com, youtube.com, plus 200 more sites

• Printable brochure

• Social media integration with Facebook and Twitter

• “E-mail to a Friend” feature

• Prominently displayed broker contact info

• LuxeTrends® e-newsletter

• LuxeChatter® blog

• Optimized website for mobile and iPad

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print advertising exposure

the north shore’s most visible real estate

advertising is designed to drive buyer traffic

to your home via Widespread coverage in a

variety of local media outlets.

Full-page ads and multi-page spreads prominently display @properties’ listings in key publications, while @properties’ distinctive corporate advertising campaign supports our integrated marketing programs including Internet and signage.

• Chicago Tribune North Zone: full page ad

• Chicago Tribune City Zone: double-page ad

• The North Shore Weekend: multi-page spread and individual listing ads

• ultimate Address: multi-page @properties section

• The Wall Street Journal: monthly full-page ad

• Love Where You Live campaign

• Custom media plans featuring preferred rates and agency-quality design

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@properties’ full-page ad in the Sunday Chicago Tribune “Money and Real Estate” section showcases your home to 115,000 Tribune subscribers in the paper’s North Zone, which includes the North Shore.

• Full-page, full-color ad

• Reaching 115,000 subscribers in the Tribune North Zone

• Cross promotion to an additional 170,000 subscribers through @properties’ North Shore branding in the Tribune City Zone

• Organized layout with easy-to-read property details and contact info

• Oversized color photos

• Featured Listing, Luxury Collection, and Open House sections

• Sunday Tribune North Zone readers have an average household income of $116,740 and an average home value of $427,360

chicago tribune

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@properties is the #1 advertiser in chicago

social, the leading lifestyle magazine for

chicago and the north shore.

• Distinctive @properties branding

• Single-property ad programs available

• Mailed to private residences on the North Shore and in the city

• Distributed to luxury hotels, private golf clubs, professional offices, salons and high-end retailers

• 297,544 readers with an average household income of $330,500+

cs magazine (chicago social)ns magazine (north shore)

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Luxury CoLLeCtion

77 Wentworth, Glencoe

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@properties is the largest advertiser

in ultimate address, a luxury home magazine produced and distributed by the Chicago Tribune. Our multi-page spread highlights participating agents’ listings in a full-color layout with oversized photos, property descriptions and agent contact information.

• ultimate Address’ largest advertiser

• Published 11 times per year

• Exclusively displaying homes listed at $1,000,000 and above


• Glossy magazine stock and 4-color images

• Distributed to 52,000 Tribune subscribers in high- income zip codes in the city and North Shore

chicago tribune ultimate address

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our multi-page spread highlights listings in a full-color layout With oversized photos,

property details and agent contact information.

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@properties’ north shore advertising program

has a significant presence in The North Shore Weekend, a premiere weekly publication featuring the news and personalities of the North Shore communities.

• Full-color, multi-page spread

• Distinctive @properties North Shore branding


• Reaching 40,000 subscribers and 120,000 readers on the North Shore

• Subscriber base has median household income of $390,000 and 81% of subscribers’ homes are valued over $1 million

the north shore weekend

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@properties maintains a major ad presence

in sheridan road, the monthly lifestyle magazine that profiles the people, places and trends that shape the North Shore.

• Distinctive Luxury Collection-North Shore branding • Full-color ads with oversized photos and detailed property information• Single-property ad programs available • Total circulation of 55,000 and average readership of 220,000

@properties is excited to extend our local brand to the Lake Forest and Lake Bluff communities. Forest & Bluff, a high-quality lifestyle magazine, provides an intimate look at the lifestyles, people, places and trends of these two locales.

• Distinctive Luxury Collection-North Shore branding

• Full-color ads with oversized photos and detailed property information


• Total circulation of 15,000 and average readership of 70,000

sheridan road forest & bluff

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@properties’ monthly full-page ad in the The Wall Street Journal reaches an affluent, engaged

reader, highlighting select properties and

driving traffic to @properties’ Website.

• Full-page ad in the Friday Wall Street Journal

• Co-branded with Luxury Portfolio® International

• Reaching 84,500 readers in the Chicago metropolitan area

• Average household income of $253,000

• Average value of main residence over $1 million

the wall street journal

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Luxury Portfolio® leverages the buying power of 200 member firms to maintain a strong advertising presence in the world’s premier shelter and lifestyle publications.

• Reaching 45 million global consumers through print and online media

• One of the largest full-page real estate advertisers in The Wall Street Journal

• Member firms produce nearly $225 billion in annual sales representing 800,000 transactions. Those connections make us a national and global - not just local - real estate company working on your behalf

• #1 market ranking in 40% of the top 96 markets - significantly more than our closest national franchise competitors

• Prominent advertising in high-end shelter and lifestyle magazines

o unique Homes

o DuPont Registry

o Architectural Digest

o Veranda

• Luxury Portfolio® magazine featuring lifestyle content and member firm advertising

luxury portfolio international®

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marketing exposure

The point of marketing is differentiation – making your home stand out among the many competing properties in the marketplace today. And @properties devotes more time, energy and money to this all-important task than any other brokerage firm on the North Shore.

our in-house marketing and it departments are

comprised of nearly tWo dozen experienced

professionals producing agency-caliber Work

and constantly pushing the envelope With neW

ideas and innovations. Off-the-shelf solutions don’t cut it. Customization, creativity and quality do.

In the end, real estate marketing at @properties comes down to designers, copywriters, programmers, coordinators and agents all working together to create differentiation – differentiation that allows you to sell your home for the most amount of money in the shortest amount of time.

• Brochures

• Photo Gallery

• E-nouncement

• Direct Mail

• Signage

property brochure

@properties creates custom property

brochures to market every home. Our in-house designers produce the layout, and printing is handled at our own facility in order to expedite turnaround and maintain quality control.

Clean attractive layouts feature large, high-resolution photography, detailed property information and a map of the surrounding neighborhood. Brochures are printed on high-quality paper and perfect bound with a custom cover, resulting in a professional presentation worthy of the North Shore market.

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direct mail

@properties’ direct mail programs target

buyers, neighbors, agents and referral

sources With a variety of communications including “Just Listed” postcards, monthly mailers, client- and agent-appreciation mailers and more. All pieces are professionally designed and written, printed on glossy card stock and accompanied by high-quality photo images. Agents have the ability to farm their individual databases or seek out potential buyers geographically and demographically through specialty mailing-list software.

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@properties’ targets clients, prospects and brokers in their contact database with customized e-mails including “Just Listed” e-blasts and monthly e-newsletters. Our e-mail communications are professionally written and designed and follow established conventions for opt-in marketing and anti-spam. the combined e-mail databases

of all @properties agents total more than

475,000 contacts With neW contacts added daily.

e-mail marketing

Anne Proper

(847) 881-0200

Anne Proper

(847) 881-0200

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signage

Even with the prevalence of online search, many property-specific inquiries still come from on-site signage. that’s Why @properties’ ubiquitous for

sale and open house signs are designed

for maximum visibility. Signs boldly display agent contact information and the property’s unique website address for easy follow-up.


2232bloomingdale.info


[email protected]

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love where you Live

There was a time not long ago when it was easy to get caught up in the notion that a home was a commodity. Of course we’ve all been reminded that it’s much more than that. A home’s total return on investment isn’t just about the bottom line on a closing statement; it’s also about the memories we make, the relationships we build and the milestones we achieve while living there. In short, a home is a celebration. @properties’ “Love Where You Live” ad campaign taps into this idea to create an emotional connection with North Shore homebuyers – a connection that is reinforced when people see the @properties logo in ads, on the web, in collateral and on the For Sale sign in front of your home.

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@properties “love where you Live” ad campaign creates an emotional connection With

homebuyers that is reinforced through additional branding and marketing.

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pricing your home – comparative market analysis

So what is your home worth? That is likely the biggest question on your mind and one that @properties has answered accurately in every market since our inception. the knoWledge, experience and research

We apply to pricing our clients’ homes

consistently produce shorter market

times and higher selling-price-to-listing-

price ratios.

To set a listing price that will create the best market for your home, we will perform a Comparative Market Analysis or CMA. The CMA will evaluate your home alongside other properties – currently listed and recently sold – taking into account variables such as location, supply, demand, absorption, market time and property features.

a cma takEs into account:

markEt conditions • supply and demand

• market activity

• market time

• price/status changes

• interest rates and availability of credit

• economic factors

• seasonal demand

propErty fEaturEs • location

• room count and square footage

• lot size

• vieWs

• condition of property inside and out

• desirability of unique features

compEtition • price

• location

• market time

• features and finishes

• condition

• unique attributes

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your @properties agent applies knoWledge, experience and research in performing a cma to

set an accurate listing price for your home.

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pricing your home – (market) time is money

the surest Way to get the highest selling

price for your home is to set the listing

price correctly right out of the gate.

By contrast, the surest way to see that selling price decline is to set a listing price that’s too high and then go through a series of price reductions to chase the market.

Setting an accurate listing price is so important because the greatest amount of showing activity for a home occurs within the first few weeks of market time. This early activity tends to be from serious buyers who are currently in the market and are therefore drawn to new listings with a greater sense of urgency.

However, as time goes by, interest wanes, and longer-than-average market times tend to fuel the perception that the home itself (not just the price of the home) is flawed. Therefore, longer market times can actually drive values down.

One of the biggest mistakes sellers can make is to believe that just because their home will sell for one price on day 60 it will sell for the same price on day 160. usually, it doesn’t work that way. Remember, time is money, and the best way to optimize both is to work with your agent in setting an accurate listing price.

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@properties is #1 in the chicagoland area in average market time and #1 in selling

price-to-original listing price.

source: broker metrics, mred llc data, 2/2011-2/2012, based on top 10 brokerage firms in northern illinois.

source: broker metrics, mred llc data, 3/01/2012-3/31/2013. selling price to original listing price and average days on market for north shore.

homes With no price changes

homes With at least one price change

average selling price

as a percentage of original list price

94%

average days on market

118

average selling price

as a percentage of original list price

81%

average days on market

260

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before your home is shown

one of the keys to success in today’s ultra-

competitive real estate market is to position

your home as the most desirable property

at a given price in a given area.

Obviously, the most important variable in that equation is price. But making sure your home is in optimal showing condition will set it apart from the competition and could be the difference between a timely and productive sale or a long, drawn-out process.

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de-clutter. Go through your home room by room and ask yourself what you can throw away and what you can box up and put in storage. Pay extra attention to areas like closets, bookcases, shelves, and kitchen and bathroom counters.

organize. Lack of storage space can be a deal-breaker. Go through your closets and pantries and throw away, give away or put away anything you don’t need. Clean out bedroom closets so that hanging clothes are aligned and have ample space. Remove items from closet floors. Reorganize and clean out your kitchen cabinets and line up dishes and glassware. Make sure bathroom and kitchen drawers are neatly organized.

clean. Give your home a deep clean from top to bottom, including windows, upholstery and carpet, and the refrigerator and oven (yes, buyers actually open them).

paint. A fresh coat of paint is the least expensive, most effective way to enhance the appearance of your home. Be sure to use neutral colors. Consult your agent for recommendations.

brighten your home. Light gives the impression of space, so it’s important for every room in your home to have ample light at any time of day. Prior to showings, wash windows, raise blinds and turn on lights. Add floor and table lamps to brighten dark rooms or corners.

maintain the exterior. If you live in a single-family home or townhome, maintain your lawn and landscaping. In winter, shovel and de-ice walkways. In a condominium, pay attention to the area in front of the doorway. keep it neat and inform the superintendent of any problems, such as burned-out lights. Make balconies, decks and patios inviting with potted plants and flowers.

make repairs. Consult with your agent prior to undertaking a large-scale home improvement project, but go ahead and make easy repairs such as touch-up spackling and painting, replacing a cracked window or torn screen, fixing a leaky faucet and changing burned out light bulbs.

remove personal property. If you do not plan on including personal property such as window treatments or light fixtures as part of a sale, then remove them prior to your first showing and replace them with attractive alternatives.

remove pets. keep pets out of the home during showings. Also be sure to conceal food bowls and litter boxes. If pet odors are present, have the home professionally cleaned.

hire a home inspector. Hiring a professional, licensed home inspector prior to putting your home on the market allows you to spot potential problems and make repairs before buyers make them an issue.

disclose everything. By law sellers must disclose existing structural and mechanical problems, flooding, the presence of lead paint, information on radon hazards and other known defects to potential buyers. Withholding this information can have much more serious repercussions than the problem itself.

Here is a cHecklist of preparations to make before sHowing your Home. be sure to

consult your @properties agent to find out wHat improvements tHey recommend.

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o

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staging your home

staging is the art of merchandising a home

to improve its marketability. Today, every home that is listed for sale should be staged to some degree. Your home must show like a model in order to stand out in today’s competitive market.

Staging can be as simple as rearranging a few pieces of furniture or as elaborate as hiring a professional to furnish an empty home right down to the plants and artwork. Your @properties agent can give you suggestions for staging or help you decide if you would benefit from a professional stager.

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here are some easy and inexpensive staging tips to consider:

• use neutral colors and décor to help your home appeal to the largest number of potential buyers. Add color through accessories such as pillows, vases and oriental rugs.

• Arrange furniture in small groupings that demonstrate a room’s functionality, and do not overcrowd a room with furniture. Place pieces in a way that dictates logical traffic flow.

• use light, airy window treatments, like simple sheers on a curtain rod. Hang window treatments so they cover the least amount of glass.

• Higher wattage light bulbs can brighten up dark areas, while dimmers are a low-cost way to add a desirable feature and allow you to increase or decrease light levels in different rooms.

• Camouflage outdated furniture or worn upholstery with slip covers, and replace worn bedspreads and throw rugs.

• keep kitchen counters clean and clear of all items, and remove all magnets and notes from the front of the refrigerator. If your kitchen needs an update, paint cupboards with a neutral color and replace knobs on cabinets.

• Remove all personal items from the bathroom counter. Stock fresh towels and get a new shower curtain and rug for the floor.

• Personal photographs and mementos add warmth and character to a home, but use them in moderation so the buyer will focus on the home, not its owners.

• use interesting accessories to draw the eye to desirable features like built-in shelving, book cases or fireplace mantels.

• Display fresh flowers.

• If you have collectibles, display them in neat, uncluttered groupings.

• Remember outdoor spaces like your back yard, patio or balcony. Add furniture, plants or potted flowers with seasonal settings.

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negotiation – guiding principles

confidentiality: Confidentiality is vital to the integrity of the deal and to our reputation as professionals.

responsiveness: Time is of the essence in a real estate transaction. We will expedite the presentation of offers and counteroffers and quickly act upon any opportunity.

resourcefulness: Real estate sales are multi-faceted transactions. We examine all angles of a deal to find strategies and solutions that help you accomplish your objectives.

communication: Your @properties agent will involve you in all aspects of the negotiation and communicate your options clearly and candidly.

strength: We will do everything in our power to help you negotiate from a position of strength. Our goal is to achieve an outcome that meets or exceeds your expectations.

Priced correctly and marketed aggressively, most homes will draw a timely offer. How you and your agent handle that offer and handle subsequent negotiations can substantially affect the outcome of your home sale. Your @properties agent will conduct negotiations with professionalism, attention to detail and a loyal representation of your interests. The following principles guide @properties’ agents in every negotiation.

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negotiation – contract terms

price: Your agent’s knowledge of the current market is invaluable in helping you decide whether to accept the offered price and terms or make a counter offer. They will also help you consider the time-value of money in your decision, i.e. will a higher offer offset potential additional carrying costs?

mortgage contingency: Most buyers purchase a home subject to obtaining a mortgage. The terms of the mortgage and the timeframe for securing a financing commitment must be stated in the contract. Make sure you are comfortable with these terms.

home inspection: Most buyers choose to conduct an inspection of the property with a licensed home inspector. If the inspector uncovers any problems, you and the buyer must negotiate what items will be addressed and who will pay for them.

attorney approval: Attorney approval is usually a one-week period, in which both you and the buyer have your attorneys review the contract and suggest alterations.

closing date: This is the date when ownership changes hands and usually, but not always, the date when you must vacate and the buyer may occupy the property. If you have specific requirements for scheduling the closing due to your own move, the buyer’s flexibility might be an important factor in deciding to accept an offer.

A real estate transaction is a fluid process that does not end with an accepted offer. Negotiations often continue on some level all the way to the closing. A REALTOR®’s objectivity, experience and counsel are essential to this process. some of the most common points that are negotiated include:

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contract to closing – what we do for you

Guiding your real estate transaction from contract to closing is a multi-step process that requires proactive management and thorough attention to detail. our

emphasis on communication, organization and

folloW-through ensure that deadlines are

met, documents are distributed, and every

item is in place to make your transaction

efficient and seamless.

our agents, managing brokers and support staff Will:

• Handle earnest money and escrow account management

• Distribute contracts to all relevant parties

• Coordinate attorney review

• Coordinate a home inspection

• Provide information to lenders

• Distribute required disclosure forms

• Collect important documents such as condominium declaration and required disclosures to fulfill contract contingencies

• Coordinate an appraisal

• Coordinate walk-throughs

• Update you when contingencies have been satisfied

• Coordinate your closing

• Help you find a new home

• Follow up to see if you have any questions

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contract to closing – closing costs

sale price typical cost who pays?

commission 6% of purchase price seller

appraisal $250 - $500 Buyer

credit report $30 - $75 per Borrower Buyer

inspection fee $350+/visit Buyer

lender-direct underwriting fee $750 - $1,000 Buyer

processing fee $150 Buyer

flood certificate $50 - $100 Buyer

taX service $85 - $200 Buyer

attorney fee $600-$1,000+ Both

settlement closing $250-$1,000 Buyer

title insurance (Buyer) $250-$1,000 Buyer

title insurance (seller) $300-$2,000 seller

recording fee $75-$250 Both

state transfer taX $1.50 per $1,000 seller

county transfer taX varies per county seller

municipal transfer taX* varies per locality Buyer

survey $500 - $1,000 seller

termite inspection $40 - $100 Both

interest per day loan amount X rate/365 Buyer

escrow taXes 1-5 mos. (if applicaBle) Buyer

escrow insurance 1-5 mos. (if applicaBle) Buyer

taX proration 105 - 110% of last taX Bill seller

Who pays for What?

estimated closing costs courtesy of

guaranteed rate®. prices subject to change.

actual costs vary per lender, loan amount, property

type and other factors.

*property transfer taxes vary per local jurisdiction or

township. please consult your real estate attorney to

obtain the best possible estimate for taxes and other

closing costs.

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we care about communicationAt @properties, we know what you want from your real estate agent because we ask. We understand what’s important to you in selling your home because we listen. And we help you make the right decisions because we share our expertise. It all boils down to good communication, and there are few things at @properties that are more important. Setting expectations, being proactive, speaking candidly, staying in touch – these simple but vital principles are behind the thousands of successful transactions we broker each and every year, as well as the outstanding reputation we enjoy in real estate circles.

here are some of the communication measures

that keep you informed before, during and

after the sale.

Welcome letter: upon listing your home, we will furnish you with a copy of the listing agreement as well as a letter recapping our sales and marketing process.

shoWing feedback: We will provide feedback on showings according to the frequency and mode of communications you prefer.

@properties seller reports: We will provide a report that shows online activity for your home by day, week and month, including how many times your property was returned in search results and how many times it was viewed on the @properties website. This report also displays comparable listings, their price and status.

market updates: You can elect to receive news and updates on the local real estate market through e-mail newsletters, sent monthly, and @properties Market Reports, updated daily.

client satisfaction survey: This important post-closing survey gauges your satisfaction in several areas including your agent’s knowledge and professionalism, marketing services and negotiating skills.

ongoing communication: Long after your home is sold, @properties and your agent are available to provide information and answer questions not only about the local real estate market but also about all things Chicago. Our agent base is an incredible resource when it comes to recommending home repair and maintenance contractors, professional service providers and neighborhood businesses. We are always just a phone call, text message or e-mail away.

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@properties is proud to feature the work of local North Shore and Chicagoland photographers throughout this book and on our website. The artists credited below capture the true spirit of the city and the North Shore.

Elana Kovalevich http://www.flickr.com/photos/ekovalev/

Chicago Uncommon Pictures, Dawn Mikulich www.chicagouncommon.com

Churchill & Klehr Photography, Alan Klehr www.aklehr.com

Dan Golden [email protected]

2015 Seller Presentation - North Shore

Documents

Transcript of 2015 Seller Presentation - North Shore