2015 Sales Engineer

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Donald L. Cooper 609-917-5098 [email protected] Atlanta, Georgia Profile: A professional with over 15 years of experience in Technology. Seasoned Field Application Engineer Wireless Data Networks, Physical Security and Operations Management. History of success in leadership, Sales, Project Management, Operations (Civilian and DoD) in Wireless, Networking & IT, Government Security, Training, Intelligence and CCTV. Active TS/SCI Security Clearance. STANFORD RESEARCH INSTITUTE, INTERNATIONAL (SRI / SARNOFF), AFGHANISTAN FIELD APPLICATIONS ENGINEER ( Nov 2011 to Present) Perform maintenance configurations of active directory profiles on Terrasight Standard Ground Station servers under the Base Expeditionary Targeting and Surveillance System Combined (BETSS-C) program. Manually enter and alter system registry files to allow for integration with disparate system, including the assigning of physical and virtual ports. Responsible for the upgrade and configuration of the SGS, which includes a Microsoft Server 2008. Windows XP, Win7 and a Cisco 2921 router with a 24-port Ethernet module. Assist customer in defining proper ecosystem for integration of router and switch firewall gateways. Write scripts for appropriate NAT interface with customer’s network. Perform configuration of the Motorola PTP 600 Wireless Ethernet Bridge, SeaLevel serial to Ethernet converter, and the Cisco 2921 router. Configure TerraSight 1.5.9 software to integrate with external defense systems such as: Air and Missile Defense Workstation (AMDWS) radar (C-RAM), Boomerang shooter detection system, EUGS seismic detection system, Bi-Static Surveillance system, Force Protection Suite (FPS) and the MSTAR radar. Man-Tech International, Afghanistan Field Service Representative / Sub-HUB Manager (Contract Jan 2011 - Oct 2011) Responsible for the management assessment and repair of the Operating Systems for the following equipment; Elevated Sensor systems (SGS, RAID Legacy, Aerostat, RDISS, FPS and CERBERUS). Used Syslog, Event logs and Security logs to identify equipment operating trends. Troubleshot, isolated and repaired all Elevated Sensor systems within the BETSS-C program, down to the board level and performed necessary physical repairs to bring the system to fully mission operational status. Trained U.S. military personal on level one troubleshooting and preventive maintenance skills of the above systems.

Transcript of 2015 Sales Engineer

Page 1: 2015 Sales Engineer

Donald L. Cooper609-917-5098

[email protected], Georgia

Profile: A professional with over 15 years of experience in Technology. Seasoned Field Application Engineer Wireless Data Networks, Physical Security and Operations Management. History of success in leadership, Sales, Project Management, Operations (Civilian and DoD) in Wireless, Networking & IT, Government Security, Training, Intelligence and CCTV. Active TS/SCI Security Clearance.

STANFORD RESEARCH INSTITUTE, INTERNATIONAL (SRI / SARNOFF), AFGHANISTAN

FIELD APPLICATIONS ENGINEER ( Nov 2011 to Present)

Perform maintenance configurations of active directory profiles on Terrasight Standard Ground Station servers under the Base Expeditionary Targeting and Surveillance System Combined (BETSS-C) program.

Manually enter and alter system registry files to allow for integration with disparate system, including the assigning of physical and virtual ports.

Responsible for the upgrade and configuration of the SGS, which includes a Microsoft Server 2008. Windows XP, Win7 and a Cisco 2921 router with a 24-port Ethernet module.

Assist customer in defining proper ecosystem for integration of router and switch firewall gateways. Write scripts for appropriate NAT interface with customer’s network.

Perform configuration of the Motorola PTP 600 Wireless Ethernet Bridge, SeaLevel serial to Ethernet converter, and the Cisco 2921 router.

Configure TerraSight 1.5.9 software to integrate with external defense systems such as: Air and Missile Defense Workstation (AMDWS) radar (C-RAM), Boomerang shooter detection system, EUGS seismic detection system, Bi-Static Surveillance system, Force Protection Suite (FPS) and the MSTAR radar.

Man-Tech International, AfghanistanField Service Representative / Sub-HUB Manager (Contract Jan 2011 - Oct 2011) Responsible for the management assessment and repair of the Operating Systems for the following equipment;

Elevated Sensor systems (SGS, RAID Legacy, Aerostat, RDISS, FPS and CERBERUS). Used Syslog, Event logs and Security logs to identify equipment operating trends.

Troubleshot, isolated and repaired all Elevated Sensor systems within the BETSS-C program, down to the board level and performed necessary physical repairs to bring the system to fully mission operational status.

Trained U.S. military personal on level one troubleshooting and preventive maintenance skills of the above systems. Prepared weekly system status reports on each location. Placed and tracked all replacement parts and components to

ensure timely repairs and or upgrades to all SGS systems and locations.

Trace Systems, AfghanistanTeam Lead CCTV SME/IT Infrastructure (Contract May 2010 – Jan 2011) Physical reconstructed BOSCH CCTV and Access control network infrastructure to optimize video data recall and

storage. System included 1,300 IP cameras, 126 Cisco 3750x, 168 12 TB iSCSI, RAID 5 storage arrays over a 10 buildings secure location.

Duties included but were not limited to briefing the customer (command) of Force Protect plane, providing guidance on current capabilities and gaps in current security, CCTV expansion, cabling and camera IP configuration and installation.

Designed, Planed and Implemented all of CCTV, Force Protection and computer expansion and upgrades. Responsible for operation and maintenance of voice, data and surveillance networks within the prison complex

(NIPR, CX-I, SIPR, JWIXS, Bosch CCTV, BETSS-C (RAID) Surveillance networks and Lenel Access Control).

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United BMW of Atlanta Internet Manager (Aug 2008 – May 2010)

Recruited by General Manager to increase New, Pre-Owned and BMW accessories via the internet and other e-commerce medias Installed and managed new sales and service CRM software program to improve communications between each department and improve vendor and customer relations and retention. Increased department sales to account for 55 percent of monthly centers gross profit without increasing department size. Managed all department advertisement budgets and prepared monthly sales reports for executive management.

U.S. Army National GuardHuman Intelligence Collections (April 2003 – Sept 2011)

Sr. HUMINT Collector, Multi-Functional Team (MFT) Leader. Cross-trained in IMINT and SIGINT to assist in the preparation and creation of intelligence reports and briefings to higher command.

Intervid International South East U.S. and Government Business Development (Dec 2000 – Oct 2005)

Responsible for the generation of new business, Security Solution Design and installation and system integration in the S.E. United State as well as the Government Sector. Technical presentation of CCTV and DVR security systems to various Corporate Security Executives as well as Government agency engineers, to focus technology as a force multiplier to existing physical security. Worked with the engineering team in the development of new security network backbone or to integrate into legacy networks (Pelco, Panasonic, Lenel, Honeywell) . Conducted all phases of project installation to include: cameras, CAT5 & 6e, fiber, multiplexers, switches and programming of various makes of NVR and DVR software systems. Troubleshooting networks and computer systems down to board or component level. Repaired or replaced any failed devices. Trained clients on system operation and troubleshooting to level 1 issues and failures.

WorldCom / SkytelGlobal Wireless Solution Technician (Aug 1996 – Nov 2000)

Specialized in wireless data solution using Multichannel Multipoint Distribution Service (MMDS), CDMA and X1RT cellular network, high speed Mesh Architecture ISP networks and Telemetry Services. Installation and configuration of various analog and GSM Communication and IT network components for routing voice and data and information. Performed ongoing maintenance, troubleshooting, repair, replacement of network components and Training

Access FinancialLoss Control System Manager (Jan 1994 – Aug 1996)

Responsible for operation and recovery of the company’s Financial and Financial Systems.

EDUCATION

International College, Masters in Project Management Certification – 2013

NC State University, 1991

Microsoft Server 2012 (R2) Certified

A+ Certified, 2010

Associate Project Managers Certification – 2007

Georgia Tech EO/IR Polarimetic Imaging System Course (SENSIAC Education Program) 2006

Business Operations & Mgmt Course 2004

Capstone Institute of Finance, Finance 1996

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TECHNICAL EXPERTISE Software:

MS Excel, MS PowerPoint, MS Word, MS Project Manager, MS Server 2003, Visio Torch, Cisco OS, Sentry II, Integrated Maintenance Data System (IMDS) and TerraSight 3D Visualizer.

CCTV and Access Control Systems:

BOSCH; BVS, VIDOS, LECTUS (Access Control) and Panasonic.

Lenel, Honeywell

Limited exposure to HID, Software House and Mercury Hardware / Readers

Military

U.S. Army National Guard 2003-2010

35-M (HUMMINT) Team Leader

U.S. Army 1985-1994 Active

U.S. Army Special Forces 5th Special Forces Group