2015 Nominating Committee Election

Pursuant to the Commission’s Bylaws, ACCSC will be conducting an electronic election on or around August 20, 2015 through September 3, 2015 to fill one (1) vacant seat on the ACCSC Nominating Committee. The Nominating Committee is charged with assisting the Commission in identifying potential candidates to fill any vacancy on the board.

Based upon their desire to serve and affiliation with an ACCSC-accredited institution, the Commission is putting forth the following nominees for election by the membership to the Nominating Committee. Please note that each candidate’s name is linked to a copy of their application packet.

· Carmen Bowen, Concorde Career College

· Susan Johnson, Gemological Institute of America

· Michael Zawisky, Ancora Education Election Instructions

On or around Thursday, August 20th, each ACCSC-accredited member institution will receive an email from ACCSC with a website link and login instructions to cast their vote. Each ACCSC-accredited member institution is entitled to one vote. The candidate receiving the highest number of votes will be considered elected for the 2-year term.

Please read the instructions closely to ensure that your ballots are counted. If you have any questions regarding the election or if you did not receive an electronic ballot, please contact Holly Miller via email at hmiller@accsc.org. Thank you, ACCSC

Statement of Interest for ACCSC Nominating Committee

As a current ACCSC Team Leader, over the last 7 years of having the honor of representing the Commission, it has afforded me the opportunity to learn and grow professionally. The Commission serves a vital service to the private post-secondary industry, and its volunteers add value to its mission. Throughout the years of working in this industry, and volunteering to serve as a team leader; I have acquired a wealth of knowledge that will aid me in effectively serving on the Nominating Committee.

If chosen, I would bring my experience, objectivity, and passion to my duties to the committee.

Respectfully,

Carmen F. Bowen, MBA

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Carmen F. Bowen

Professional Profile Dynamic Education Administrator with years of experience at private postsecondary colleges in a senior management capacity. Extensive knowledge of adult learning and motivation. Proficient complex problem solver, motivated to exceed benchmarks by focusing on outcomes. Exceptional organizational skills as well as the ability to develop concepts and take them to fruition on all levels to achieve individual and organizational goals. Energetic personality sets the stage for effective communication at all levels.

Education

Master of Business Administration, Entrepreneurship: Entrepreneurial Management University of Dallas - Graduate School of Management – Irving, Texas

Bachelor of Business Administration, Management (Summa Cum Laude)

Northwood University - Cedar Hill, Texas

Employment History Campus President Concorde Career College, North Hollywood, CA 2012 - Present General manager of the campus. Responsible for developing, planning, directing and controlling broad activities needed to ensure campus success. Drive the organization objectives to ensure financial and education success through short and long range planning and action. Responsible for creating an environment that engages staff, creates quality education and administrative processes, broad growth and predictable financial performance. Overall responsibility for the operation of the campus as well as campus results. Seeks community involvement opportunities that will allow the students and staff to gain valuable experiences, clinical opportunities, and gainful employment. Through my leadership our campus won 2014 Large Business of the Year from the United Chambers of Commerce, 2014 Excellence in Community Service from the Accrediting Commission for Career Schools and Colleges, and 2013 Best Academic Affairs Department. President Universal City North Hollywood Chamber of Commerce, North Hollywood, CA 2014 - Present Responsible for managing chamber staff to grow membership, execute fundraising events, community events, committee meetings and addressing member needs. Chair the Executive and General Board of Director meetings. West Region Academic Affairs Director Concorde Career Colleges, Inc. (California, Oregon, Colorado and Kansas) 2010 - 2012 Assisted the Academic Deans with reviewing, and monitoring all areas of Academic Affairs for compliance with state, accrediting, and, and Federal agencies. Responsible for Oversight and attainment of campus objectives for retention, student satisfaction, and other key processes and outcomes. Responsible for training key academic staff and in executing best practices. Region consisted of 7 campuses. Academic Dean Concorde Career College, North Hollywood, CA April 2005 - 2010 Managed the overall operation of the campus’ eight allied health programs, 760 students, 6 program directors,80 instructors, library, registrar, Learning Enhancement Center and all other Academic Affairs related functions. Effectively managed education budget. Under my direction the following milestones were accomplished:

• Best Academic Affairs Department 2009 • Chairman’s Elite Award 2008 & 2009 for outstanding Student Retention and Satisfaction • ACCSC 2008 Campus of Excellence • Won the 2007, 2006 & 2005 Gold Award for the best Student Retention company wide. • Won the 2006 Gold for best Student Satisfaction company wide. • Won 2006 Silver Award for Campus of the Year. • Won the 2005 Diamond Award for most improved Student Satisfaction. • Student Satisfaction rate increased 15% during my first quarter as Academic Dean (up to 89% from 74%)

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Successfully met the compliance standards for all state site visits during my tenure. Created and facilitated training program for staff of home health company to improve overall customer satisfaction, realizing a 70%

improvement from the previous year. Corporate Facilitator / Trainer/ Supervisor Delta Air Lines, Inc., Dallas, TX 1984-1997

Taught Customer Service, Improving Managerial Skills and Teamwork classes nationwide. Instructed sales training and software classes. During tenure held various positions such as: Reservations Sales Supervisor (2-years), Training Department Coordinator, Domestic/International Sales Representative, Customer Service Manager.

• Supervised Reservation Sales teams of 30 or more. Monitored, coached, and trained sales force to ensure the met or exceeded their benchmarks monthly.

• Selected 1 of 50 out of 1000+ applicants to facilitate company-wide reorganization classes called “Success Through Service”, certified by the Forum Corporation.

• Developed numerous training modules.

Awarded Sales Excellence 1995, 1992, 1987

Technical / Business Skills Budget Management Extremely Proficient with: Campus Vue, Microsoft Applications

Skilled in Public Speaking and Presentations

Carmen F. Bowen Continued

Professional Affiliations and Development

2014 – Present Edulife Institute – Board of Directors 2013 – Present Universal City North Hollywood Chamber of Commerce – Board of Directors Member (

served as Secretary, and 2015 President Elect) 2008 - Current Serve as Accrediting Commission of Career Schools and Colleges (ACCSC) Team

Leader – Conduct two or more reaccredidation site visits for schools that are accredited via commission.

Current American Society for Training & Development member 2007 & 2013 ACCSC Accreditation Workshop – Washington, DC 2005 & 2006 Academic Dean’s Training – Mission, Kansas

2004 ACICS Accreditation Site Review Team 2004 Texas Higher Education Coordinating Board Senior Fellow – Class III 2004 Texas Higher Education Coordinating Board - Evaluator 2004 Accrediting Council for Independent Colleges and Schools – Accreditation workshop 2004 Situational Leadership II – Management training 2002 Facilitation Skills - Langevin 2001 Completed Verizon Initial Sales Training class 2000 Acting for teachers – K D Studio 1996 Success Through Service Training – Forum Corporation

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o Rate rose to 93% during second quarter as Dean, and remains in a positive range consistently. • Campus improvements: Established program clubs, Dining w/Dean appreciation program, annual strategic planning, comprehensive orientation and

instructor training program, and a host of initiatives that contribute to high student satisfaction. Academic Dean Everest College (Corinthian Colleges, Inc.) Dallas, TX 2003 - 2005 Managed the education department, which includes but is not limited to recruiting and hiring professional faculty, registrar, librarian, and other education support staff. Partnered with Department Chairpersons to ensure quality curricula is delivered to students. Conducted faculty training and development. Provided academic advising and situational counseling to students. Analyzed academic needs and prepared class schedules for all quarters. Coordinated faculty and student orientations. Synchronized campus-wide retention efforts. Forecasted and Managed academic department budget. Ensured education department meets or exceeds the standards and regulations of its accrediting bodies (Accrediting Council for Independent Colleges and Schools (ACICS), Texas Workforce Commission, Texas Higher Education Coordinating Board), as well as adhering to corporate mandates. Prepared and coordinated campus for site visits from its regulators. Selected as a Texas Higher Education Coordinating Board CTCD Senior Fellow – Class III.

• Based on changes and organization processes, our campus received zero citations from ACICS during the 2004 site visit. o Site reviewers noted our exceptional organization and adherence to standards.

• Overall student satisfaction rating of 95% on campus wide survey, March 2004. Sales Force Automation Trainer - Sales Channel Development Verizon Information Services, Irving, TX 2001 - 2003

Trained and supported the Sales Force Account Executives throughout the contiguous United States on various company developed sales software (Intellisel, VSS) and applicable Microsoft Office applications. Basic computer trouble-shooting. Aided in Curriculum development through auditing and testing.

Received Verizon discretionary Award 2002 for planning and coordinating the trainer kick-off event. Maintained excellent course rating average of 4.8 based on 5.0 scale over 2-year span. Prepared numerous spreadsheets for training support to increase report productivity by 40%. Awarded coveted 2002 Hawaii facilitation assignment based on excellent ratings and performance in 2001.

Department Chair - Business Management Department ESS College of Business, Dallas, TX 1999 - 2001

Managed Business Management faculty and guided the development of the curricula to exceed accreditation standards. Taught Applied Business Management, Business Law, Microsoft Office 2000, and assorted computer classes. Instructed general education courses including (developmental English & Math). Coached and counseled students to improve performance. Sponsored extracurricular organizations and managed the budgets and ongoing activities.

Created Professional Societe` to encourage retention and graduation; through extracurricular activities geared towards social diversity to

prepare students for future employment; 95% success rate. Established ESS Book Club to broaden student knowledge and improve vocabulary. Developed and maintained curriculum for the Business Management Department.

Owner / General Manager / Chairperson Board of Directors Caribbean Sisters, Inc. / d.b.a. Taste of the Caribbean 1998 - 2000 Responsible for planning, organizing, and directing the operation of the restaurant. Handled all financial, human resources, marketing, brand management, corporate responsibilities and strategic planning. Ensured restaurant continuously met the Texas Department of Health Standards, in addition to other local, state and federal regulators.

Created and managed unique concept restaurant start-up with minimal capitalization to become a revenue generating entity in less than 6 months.

Chief Financial Officer / Administrator / Chairperson Board of Directors Ultima Care Home Health, Inc., Duncanville, TX 1995-1998 Second in command of multi-million dollar corporation with a staff in excess of 100. Instrumental in the implementation of the company’s policies, procedures, information management, human resources, training and strategic planning. Ensured the agency met and exceeded the regulations of state of Texas, Medicare, Medicaid, and guided the preparation for JCAHO accreditation.

Developed and implemented the overall operations, policies, procedures, human resources and financial structure of a new homecare

company, resulting in a net-income of over 1 Million dollars in the first fiscal year and 2 Million the next year (100% increase)

31 July 2015 Dr. Michale McComis, Executive Director Accrediting Commission of Career Schools and Colleges (ACCSC) 2101 Wilson Blvd., Suite 302 Arlington, VA 22201 Re: ACCSC Nominating Committee Dear Dr. McComis: Please accept this letter as my statement of interest in serving on the ACCSC Nominating Committee. Selecting a panel of well-qualified candidates to stand for election to the role of ACCSC Commissioner is an essential component of the accreditation process, and I would be honored to participate in this important activity. The career school sector continues to be subject to rigorous scrutiny from many sources, and the importance of maintaining strong and balanced leadership on the ACCSC Board cannot be underestimated. My experience as a former Commissioner (2007-2013) and as a current Team Leader (2014-Present and 2005-2007) gives me a very broad and diverse appreciation and understanding of the entire accreditation process, and I understand the joys and challenges of serving as a Commissioner. My experience in career education began as fortuitous timing during my job search over 40 years ago, and has led to a fascinating, exciting and fulfilling career with the Gemological Institute of America. I have experienced first-hand all aspects of operating an educational institution comprised of both on-campus and distance learning, from entry-level administrative support through curriculum development, teaching, conflict resolution, alumni development, strategic planning, and executive leadership. I’m very proud that as a result of our great teamwork and outstanding commitment to student success, each of GIA’s U.S. schools received recognition as a School of Excellence during the last renewal of accreditation cycle. It has been my great privilege to work with so many talented and dedicated ACCSC board members, volunteers, and staff members over the years, and I am a strong believer in giving back. As a Nominating Committee member, I will vigorously devote myself to the important job of selecting well-qualified and passionate candidates to serve the ACCSC membership. Sincerely,

Susan B. Johnson Director, Education Accreditation and Regulatory Affairs Enclosures: ACCSC Nominating Committee Application Current resume for Susan B. Johnson

Susan B. Johnson, page 1 Jul 2015

Susan B. Johnson, BA, GG, CCEP Gemological Institute of America (GIA)

5345 Armada Drive Carlsbad CA 92008

Work Experience Gemological Institute of America (GIA)

A not-for-profit 501(c)(3) educational organization whose mission is to ensure the public trust in gems and jewelry by upholding the highest standards of integrity, academics, science, and professionalism through education, research, laboratory services, and instrument development. Los Angeles, Santa Monica, and Carlsbad, CA (1974–1977 and 1979–Present)

o Director, Education Accreditation and Regulatory Affairs (2015-Present) o Director, Global Education Compliance and Accreditation (2011–2015) o Dean of Students (2008-2011;1997-1999) o Dean, School of Business (Acting) (2008-2010) o Accreditation Officer (Acting) (2008-2011) o Director, Education Administration (1999-2011) o Director of Alumni (1992-1997) o Assistant Director, Education Administration (1987-1992) o Manager, Extension Education (1982-1987) o Instructor and Office Manager, Extension Education (1979-1982) o Instructor, Residence and Distance Education (1975-1977) o Faculty Secretary (1974-1975)

Bubar’s Jewelers, Santa Monica, CA (1977-1979) o Assistant Manager

Professional Organizations and Professional Development Activities Accrediting Commission of Career Schools and Colleges (ACCSC)

o Team Leader (2014-Present; 2005-2007;1991) o Accreditation Workshop Facilitator (June 2015) o Governing Board Executive Committee Member-Secretary (2011-2012) o Governing Board Member- Commissioner (2007-2013) o Chair, Distance Education Committee (2007-2010) o Chair, Conference Committee (2009-2012) o Member, Standards Committee (2009-2012) o Annual Professional Development Conference Attendee (2008-Present)

Distance Education Accrediting Commission (DEAC) o Member, Research and Educational Standards Committee (2014-Present) o Preparing For Accreditation Course (2012) o Annual Conference Attendee (2010, 2013, 2014)

National University, La Jolla, CA o Advisory Committee Member, College of Arts & Sciences (2014-Present)

Society of Corporate Compliance and Ethics (SCCE) o Member (2011-Present) o Corporate Compliance and Ethics Professional Certification (2011-Present) o Basic Compliance and Ethics Academy Attendee (2011, 2012) o Compliance & Ethics Institute Attendee (2014)

California Association of Private Postsecondary Schools (CAPPS) o Elected Board Member (Voluntarily relinquished January 2015) o Annual Conference Attendee (2008, 2012, 2013, 2014)

Susan B. Johnson, page 2 Jul 2015

o Legislative Update Conference Attendee (2012, 2013) o Multiple Webinar Participant

National Association of State Administrators and Supervisors of Private Schools (NASASPS)

o Annual Conference Attendee (2012, 2013, 2014, 2015) Association of Private Sector Colleges and Universities (APSCU)

o Annual Conference Attendee (2008, 2011, 2014) PeopleSoft Higher Education User’s Group (HEUG)

o Annual Conference Attendee (2000-2007) Women’s Jewelry Association (WJA) Member (1988-2011)

Professional Publications Read and Subscriptions Held The Chronicle of Higher Education Inside Higher Education Education Industry Reporter (DLA Piper) Education Sector Biweekly ACTE Online State Authorization Quarterly Report(Cooley LLP, formerly Dow Lohnes) Today’s Campus Update CAPPS Weekly News DETC Washington Memo, Washington Insights, and News ACCSC Accreditation Alerts ACCSC Facebook News Feed Career College Central Higher Education Legal Alert LinkedIn Education Compliance Group This Week in Corporate Compliance (TWCC) Governance, Risk, and Compliance (GRC) Digest Compliance & Ethics Processional (SCCE) eCorporate Compliance News

Other Society of Corporate Compliance and Ethics, CCEP Designation (2011-Present) ACCSC School of Excellence Award – GIA Carlsbad (2012) and GIA New York (2014) ACCSC School of Distinction Award – GIA Carlsbad (2006) GIA Staff Member of the Year Award - Inaugural Recipient (1986) Special Olympics Fundraiser volunteer - San Diego County (2006-2009) Junior Achievement volunteer (1999) Multiple management functions for competitive travel baseball and basketball teams

volunteer (2000-2009) Web Master, SoCal Baseball Academy volunteer (2001-2004)

Postsecondary Education National University, La Jolla, CA

o BA in Global Studies, Magna Cum Laude (2006) Indiana University, Bloomington, IN

o Personal Property Appraisal certification (1984-1985) Gemological Institute of America (GIA), Los Angeles, CA

o Graduate Gemologist diploma and other certifications (1974-1975) St. Olaf College, Northfield, MN

o Undergraduate Liberal Arts studies (1970-1972)