2015 Fall Product Sale training for Service Unit Managers
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Transcript of 2015 Fall Product Sale training for Service Unit Managers
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Fall Product Program
2015
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PRODUCT SALES TEAMLisa Fernandes
Director of Product Sales
781-373-4224
265 Beaver Street, Waltham, Mass 02452
Toni Dixon Cindy Campbell Product Sales Specialist Product Sales Specialist
781-373-4312 978-701-6336
265 Beaver Street, Waltham, MA 02452 1740 Turnpike Street, N. Andover, MA
01845 [email protected]
Travis SammonsProduct Sales Database Manager
781-373-4310
265 Beaver Street
Waltham, MA 02452
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WHY ARE WE HERE?
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Girls learn the 5 Skills
Patches & Recognitions
Troop Proceeds
& Incentives
Sustaining programs
within GSEM
BENEFITS
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50,925 Nut and Chocolate items
6,510 magazine orders
Successfully introduced “direct ship” online nut and
candy. 4.7% of nut sales
769 Troops participated
$73,170 in Troop Proceeds
$5,484 in Service Unit Bonus
Overall Sales increased by 6.7%
2014 REVIEW
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Increase in Sales
Increase in Girl Participation
Increase in Troop Participation
GOALS FOR THIS
YEAR
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2015 Theme
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PROGRAM DATES
Program starts: 9/25 - (Fri.)
Community Caring: 10/9 – due to council
Online Ordering Closes: 10/26 @
midnight(Mon.)
Program ends: 10/27 - (Tues.)
Troop order in nut-E: 10/28 @ 10 p.m.
(Wed.)
Service Unit edits: 10/29 @ 10 p.m.
(Thurs.)
Product deliveries: 11/20 (Fri.)
Recognitions deliveries: Week of 11/20
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Sweet Sellers Club
Service Unit Online Payment option
Additional Service Unit 1% Bonus
Service Unit Gift when Bonus is met
WHAT’S RETURNING
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Products
Enhancements to the online program
Online Sales Patch for Girls
Magazine titles and offerings
Sweet Seller Club–Exclusive Bracelet
Photo Keepsakes – Online ONLY
WHAT’S NEW
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Delivered to HomeBoxes of Girl Sales Packets,
25/case
Printed materials for
Girls/Families, Troops & Service
Unit
(new this year – troop guide)
Receive at TrainingSamples to show and share
MATERIALS
YOU WILL
RECEIVE
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GIRL SALES PACKET
Information included in packet:
QSP online program
Paper Order forms
Girl Business card
Address Booklet
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Dark Chocolate Caramel
Caps with Sea Salt
Honey Mustard
Pretzel Mix
Black Forest Trail Mix
Mint Treasures
Inside the New Girl
Scout Tin
We’re Dedicated to Quality
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NEW TINS!!
Holiday Snowman Tin
Chocolate Covered Pretzels
ONLINE ONLY
Girl Scout Tote Bag Tin
Mint Treasures
Paper and Online Ordering
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ONLINE NUT STORE ITEMS
15oz Gourmet Blend
(new tin for 2015)
20oz Gourmet Caramel
Corn w/ Almonds & Pecans
(new tin for 2015)
7.5oz Pistachios
15oz Jumbo Cashews
(new tin for 2015)
ALL 25 Girl Scout branded nut/candy items
PLUS 5 Corporate Gift Items
9oz
Macadamias
Corporate Gift Items are Priced hirer than traditional items
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Everyone Loves to Read Magazines
There are hundreds of titles to choose from!
Renew your favorite or order a new one
The average family subscribes to 4 magazines per
year
Print and Digital available for many popular titles
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How many times would you like to have
chocolate in a week (between 1 – 9)?
Multiply by 2 (just because)
Add 5
Multiply by 50 (yes, you can use your phone)
If you already had a birthday this year add
1765….if you have not add 1764….
Now subtract the four digit year you were born
You should have a 3 digit #
MATHH
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CHOCOLATE MATH
The first number
is the # of times
you want
chocolate in a
week
The 2nd two #’s
are your age
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WAYS TO SELL
Online or Paper Orders forms or Combination
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• 1st: Send emails
• 2nd: Talk face to face
paper order
forms business
cards
Suggested Approach..
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ONLINE NUT ORDERING
Customer receives email,
and clicks the link & SHOPS
All major credit and debit
cards accepted
Customer receives
confirmation of order
(electronic receipt)
All orders shipped directly to
customer within 72 hours
Customer pays shipping
cost
Girl gets credit for all sales.
No need to collect money or
deliver orders!
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ENHANCEMENTS
All online sales in the QSP/Nut Online
Program will automatically transfer to the nut-E
system.
No need for the collection of the Girls Online
Sales Report!
All emails sent last year are saved and can be
easily resent.
Order History, too!
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Families can do the following:
Create an online store with the girl through
QSP site
Send emails through girl’s online store
Send texts through the girl’s online store
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CREATING GIRLS ONLINE STORE
Parent & Girl click on link
from GSEM website
If new – Click on NEW REGISTRATION
If returning - Click on ALREADY REGISTE
RED
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GIRLS COMPOSING EMAILS*
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GIRL CUSTOM SALES VIDEOS
IT’S SO SIMPLE!1. Shoot video
2. Upload on video hosting
site
3. Copy URL and Paste
here
https://www.youtube.com/watch?v=AmHMZ6xuC6c
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Girls Can Create
a Personalized Sales
Video
Add Photos to the emails
too!Prospects are 72% More Likely to
purchase a product or service
when video is used
Video decreases the time it takes
a viewer to make a buying
decision by over 70%
(Wharton School of Business)
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TEXT & SHARE FEATURES
Each girl’s site has a box with a pre-written (editable)
text message and encoded link
Girl/parent sends text to girl’s/guardian’s phone
Forward text message to friends and family
Reach new contacts, faster
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Text & Share*
• More girl
options for
magazines and
nuts
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EMAILS TO FAMILY & FRIENDS
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MyPatchCreation™*
Girl reaches online sales goal of
$150 and earns her own
customized patch!
Tons of design selections to
choose from!
Introducing a girl-customized online
patch!!!
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MyTroopCreation™*Troop Fall Sale
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MyPatchCreation™*
Confirmation email sent
Parent provides shipping address
Completed patch delivered to
parent’s address.
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PROJECT - GIRAFFE
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Order Card
Family
Friends
Door to Door
Collect Money at time of order
Turn money and order into Troop Fall
Sale Advisor – on time –
Late orders can not be honored
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Entering the unique ID #Customer enters girl’s First and Last Name (that she was
REGISTERED with), and Troop Number
Esmee
Smith
10477
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TROOP PROCEEDS
Troop Proceeds
• 15% every dollar sold
• $1.50 per completed
address booklet (one
per girl)
Opt Out Plan (by 10/9)
• Extra 2%
• $1.50 per completed
address booklet (one
per girl)
• For J, C, S, A
• No recognitions
TROOP INCENTIVE!!
• Top 10 Troops who earn 10% over 2014
sales
• 1st Choice: Council Organized Booth sale
in January
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What Can a Troop Earn?
What Can a Troop Do?
10 Girls in Troop all sell:
1) 5 magazines
2) 15 chocolate/nut items
The Troop can earn:
Things we
could
do…
$328
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Bucket Tote
SERVICE UNIT PROCEEDS
Earn 1% of Service Unit troop sales
$0.25 for each girl that send 12+ email
s via QSP online
Service Unit Growth BonusAdditional 1% proceed if the following are m
et:
SU increase total dollars sold by 10% over
2014 Sales
Service Units in 2015 that had no sales in
2014 – see SU Guide for details
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Next steps for SUFSM
Read thru materials
Setup troop training – within the next 2
weeks
Invite troops to training
Obtain list of troops from your SU
Registrar or SU Coordinator
Prepare troop packets
Have enough copies of Troop Fall Advisor
Agreements.
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At your Training Put out sample product
Display recognitions & patches
Collect Fall Sale Agreements
Discuss with troops:
Girls should send out emails 1st
Have troop make a video – FUN!
Order & payment due dates
Product arrival
Quick & Easy sale
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Next steps for Troops
Make sure adults & girls are registered for
the 2015-2016 membership year
Read Materials
Discuss goals with the girls
Set up girl/family meeting
Distribute girl packets
Make a troop/girl video
Encourage girls to send out emails at the
beginning of the sale
Have fun!!
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END OF SALE
October 26th – Last Day for online sales-
closes @ midnight
October 27th – Troop Deadline @10:00 p.m. t
o enter orders and girl recognitions
Third week of October – Communicate the end of sale with the
troops – reminder about due date of orders and money
1. Send emails
2. Call the troops on the phone
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END OF SALEOctober 29 – Service Unit Deadline @ 10:00 p.m.
October 30 – Email received by SUFM from Council
balance due to Council
October 30 thru November 6 – Paper magazine order
forms, address booklets and one check or online
payment due to Council for Service Unit order
November 20th – Product Delivery Day
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Have Questions?
Click on the HELP Icons
Service Unit & Troop Manuals
Resource Library & Forms
Call Council – Phone numbers in manuals
Username and password questions – Travis Sammons
Key numbers from QSP/Ashdon Farm
?
Product issues: (800)832-8200
Tech Support: (877)305-4146
Magazine issues: (877)289-6247
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Test Accounts for nut-E
SU Username: TestSU
SU Password: TestSU
Troop Username: TestTr
Troop Password: TestTr
Logins are NOT case-sensitive!
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Orientation
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Login PageEnter the Login & Password assigned to you by your Council
and select the 2015-16 Fall Product Sale Campaign. Click “Sign-In”
• All Usernames and Passwords are removed from
last season
• Service Unit Fall Sale Manager must sign the Fall
Sale Service Unit Manager Agreement to receive
a Username and password from Council
• Troop Fall Sale Advisor must sign a Fall Sale Tro
op Advisor Agreement
• Volunteers must be registered for the current
2015-16 membership year and CORI’d
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Home IconThe home page is where you will find messages from your Council.
Also where you will find recap sales and contact information.
2015
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Service Unit IconOn this page Service Units should enter or verify all of their information.
Recognitions ship to the Manager Address listed on the left.
Nut/Candy items ship to the Delivery Station information on the right.
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Troops Icon
The is where you will find a listing of all your Troops.
Just click the pencil icon to get to the Troop Detail page.
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Troop Detail PageOn this page Troops should enter or verify all of their information.
Note that the “Level” is a drop box so please confirm that the correct level is
selected.
Highlighted fields are required.
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Girl Orders Icon
When you click this icon you will see a list of all your Troops.
Just click the pencil icon to get to the Girl Order page for that Troop.
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As you can see the first girls totals have been added. Once all orders have been entered, the user
should proceed to the final step.
- click the pink “Submit Nut/Candy Order” button.
Note: Girls and QSP items can still be added after you submit your Nut/Candy Order.
All girl orders will LOCK after the Council submits their recognition order.
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Reports Icon
This page contains all reports as well as manuals and tutorials.
The T-2 – Nuts/Candy & Mags Report is especially helpful.
If you have any problems opening PDF reports please update your system with the
free Adobe Reader upgrade at the top of the page.
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The T-2 is a
great recap
report for
Troops!
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Email IconService Units are able to send Email blasts to all of their Troops.
Attachments can be included! Please read instructions carefully.
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