2015 Excellence Award entry - Solid Waste Association of...

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New York’s Strongest sanitation Kathryn Garcia Commissioner 2015 Excellence Award entry Category Special Waste Organization New York City Department of Sanitation Contact Marisa Adler [email protected] 212-437-4668 Title of entry as you want it to appear on the website NYC Department of Sanitation’s Annual NYC SAFE Disposal Events Jurisdiction New York City, all five boroughs Population 8.4 million people; 3 million households Cost per household for the project $0.70/year Approximate budget Estimated $2.1 million, CY 2015

Transcript of 2015 Excellence Award entry - Solid Waste Association of...

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New York’s Strongest

sanitation Kathryn Garcia Commissioner

2015 Excellence Award entry

Category Special Waste

Organization

New York City Department of Sanitation

Contact Marisa Adler

[email protected] 212-437-4668

Title of entry as you want it to appear on the website

NYC Department of Sanitation’s Annual NYC SAFE Disposal Events

Jurisdiction New York City, all five boroughs

Population

8.4 million people; 3 million households

Cost per household for the project $0.70/year

Approximate budget

Estimated $2.1 million, CY 2015

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2015 Excellence Award entry Category: Special Waste Entrant: NYC Department of Sanitation

New York’s Strongest

EXECUTIVE SUMMARY The New York City Department of Sanitation’s Bureau of Recycling & Sustainability (DSNY BRS) plans, implements, promotes, and evaluates DSNY’s recycling, composting, special waste, and waste prevention programs to support the Department’s efficient management of the City’s solid waste, and to pursue achievement of the City’s ambitious sustainability goals. To help residents dispose of harmful household products safely and responsibly, BRS hosts ten annual NYC SAFE (Solvents, Automotive, Flammables, and Electronics) Disposal events throughout the City. Products such as strong cleaners, pesticides, automotive fluids, pharmaceuticals, electronics, and mercury-containing devices are collected for reuse, recycling, fuel blending, resource recovery, or sent to licensed hazardous waste treatment facilities for safe disposal. Since the inception of NYC SAFE Disposal events in 2012, BRS has collected over 2.2 million pounds of harmful household products from over 27,000 participants. 1.) Design and Planning of Collection Facility/ Management System: 35 points Describe the special waste management/collection system planning process. NYC SAFE Disposal events occur on an annual basis. The first five events were held in 2012 and were attended by over 11,000 participants. Due to the popularity of the events, BRS has expanded the scope to include twice as many events in 2015. Internal and External Partners To plan for the events, BRS coordinates efforts with various internal and external partners. The Bureau of Recycling and Sustainability leads the charge, organizing staff from its own Bureau to publicize and staff the events; the Environmental Police Unit to manage traffic and handle the collection of pharmaceuticals; the Bureau of Cleaning and Collections to collect refuse and recyclable packaging generated the day of the event; Public Affairs to handle press and media surrounding the event; and the Commissioner’s Office to align the events with DSNY’s larger strategic plan. Vendors BRS contracts with two main vendors, Veolia Environmental Services for the collection, handling, and recycling/disposal of household hazardous waste, and Electronics Recyclers International for the collection, handling, and reuse/recycling of electronic waste. Both Veolia and ERI have long-term contracts with BRS, although the funding mechanisms are different. While BRS pays for services rendered by Veolia, services rendered by ERI are covered by electronics manufacturers under the NYS Electronic Equipment Recycling and Reuse Act. Sites Partners BRS works with site partners to secure event locations and arrange site logistics. Recent partners include the NYC Department of Parks and Recreation, the NYC Office of Citywide Event Coordination and Management’s Street Activities Permit Office, MCU Park and the Brooklyn Cyclones, and Columbia University and Teachers College. Affiliates BRS leverages support from a myriad of external partners including NYC’s Poison Control Center to inform residents of the risk of poisoning from harmful household products; local fire, police, and EMS stations as a precautionary safety measure; local elected officials and community boards to promote the events; and BRS affiliates (such as NYC Compost Project and GrowNYC) to help staff the events.

Budget Each fiscal year, BRS prepares an estimated event budget and encumbers necessary funding.

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2015 Excellence Award entry Category: Special Waste Entrant: NYC Department of Sanitation

2 New York’s Strongest

Plans and Reports As part of the planning process, BRS prepares pre-event reports, permit applications, and plan submittals, including parks usage permits, street activity permits, private site user agreements, insurance documents, the NYS Department of Environmental Conservation (NYSDEC) Household Hazardous Waste Even Plan, c7 scrap metal exemption for electronic waste, NYSDEC pharmaceutical collection forms, and NYS Department of Health Bureau of Narcotics Enforcement pharmaceutical collection event application. Following the event, BRS compiles HHW manifests, invoices, and event metrics for DSNY’s website, print pieces, and annual report. BRS also prepares post-event reports for NYSDEC, NYSDOH, and internal use.

Staff and Supplies Each event requires between 70-100 staff. Vendors supply 50-70 staff per event, while BRS supplies or arranges for the remainder. Staff attends pre-event meetings and trainings, is assigned set-up jobs, day-of jobs, and break-down jobs, and is outfitted with necessary attire (uniform, rain gear, work gloves, safety vests, etc.). BRS arranges transportation for staff needing it. BRS also arranges the supplies, both large and small: info table, tabling material, tents, handheld clickers (to track attendance), Windmaster signs, cones, trash and recycling receptacles, iPad and Wi-Fi for event-day social media, clipboards, pens, scissors, tape, camera/video camera, and event binders. The vendors are responsible for providing meals, and larger equipment and supplies necessary for their operations, including trucks, tents, sorting tables, waste containment equipment, bins and containers, and manifest supplies.

Describe the collection and special waste management system and any innovative or unique aspects. NYC is unique from other metropolises and municipalities in that less than half of the population owns a vehicle. Whenever possible, NYC SAFE Disposal events are held at sites that are accessible via public transportation, whether it is train or bus, and we accommodate walk-ins at our specially designed walk-in areas. For permanent facilities, describe the facility design. N/A (Not describing permanent facilities in this entry.) For special events, describe the event site design. Site Selection Ideal locations for NYC SAFE Disposal events are large open parking lots and wide street segments. It’s important that the perimeter can be secured and enough space is allocated to run our operations. The average footprint of a NYC SAFE Disposal event is approximately 100,000-150,000 square feet. Site Layout Site layouts encompass a central HHW staging area with waste determination and segregation areas, a pharmaceutical acceptance area staffed by DSNY uniformed police officers, waste manifest area, safety trailer, vendor truck loading area, vehicle off-loading area, a coned entranceway and queuing area for vehicles, pedestrian waste drop-off area (if applicable), and break tent/restrooms. The ideal vehicle off-loading area incorporates four rows of six vehicles through the unloading area. This maximizes the number of vehicles that can be serviced safely at one time given the footprint and staffing. The 2015 Staten Island site map below illustrates the typical site layout.

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2015 Excellence Award entry Category: Special Waste Entrant: NYC Department of Sanitation

3 New York’s Strongest

2015 Staten Island Site Layout

Discuss the plan for managing the special waste collected. BRS has worked with its vendors to hone event logistics year to year to implement the most efficient process flow for receiving participants and waste materials. Off-Loading As participants arrive at a site, posted signs direct them to off‐loading areas. Uniformed environment police officer and BRS personnel are stationed at various locations to direct vehicles and pedestrians to the correct off‐loading areas and exits. Upon entering the off‐loading area, vehicles are stopped and the contents of residents' deliveries are surveyed by Veolia staff. No potentially hazardous waste is rejected, however residents are advised of any non‐hazardous waste that may need to be left in the vehicle (e.g., clothing, appliances), and residents are advised of alternate disposal options. Other non‐hazardous materials such as containers and packaging are sorted for disposal as solid waste by DSNY. The entire drop off area is restricted to authorized personnel. Initial Handling of HHW Contractor staff checks the structural integrity of each container and verify acceptance. Once verified, they remove the waste from the vehicles. If a container is not structurally sound in the opinion of the Contractor, the container is over‐packed in an appropriate container.

Veolia utilizes waste containment carts and bins for personnel to unload waste to the segregation area tables, where it will be further evaluated. Material is then placed into compatible groups and packaged according to DOT, State and Federal regulations.

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2015 Excellence Award entry Category: Special Waste Entrant: NYC Department of Sanitation

4 New York’s Strongest

HHW Segregation and Packaging Veolia chemists sort wastes by compatibility groups and place them on tables in the staging area designated for each group. To prevent accidents, wastes from chemically incompatible groups are not placed on the same table. Basic compatibility groups for initial segregation are:

A. Acids and (non-basic) inorganic liquids and solids B. Bases, cyanide wastes

C. Organic liquids and solids, including organic acids (but excluding bases) D. Flammable liquids and solids E. Oxidizers F. Pesticides

Wastes are packaged to meet DOT requirements into haz-materials rated cu/yd Haz-Pack boxes. Each Haz-Pack has the volume equivalent of 4-55 gallon drums. Waste containers are transported to Veolia’s two fully permitted TSDF plants located in Middlesex and Flanders, NJ for processing. All household waste materials collected at NYC SAFE Disposal events are segregated and placed in one of the following categories by Veolia’s trained and certified HAZMAT technicians.

1. Liquids destined for on-site consolidation – These chemicals are consolidated into drums or DOT packaged for consolidation at another location.

Clean Solvents and Thinners

Oils

Antifreeze

Flammable Paints

Neutral Liquids 2. Liquids and Solids for DOT and Lab Packing – These chemicals are

packaged in either DOT or Lab Packs depending on the disposal location.

Household Cleaners

Automotive Products

Insecticides and Fertilizers

Home Repair Products

Pool & Spa Chemicals

Drugs & Pharmaceuticals 3. Aerosols – Are packaged in accordance with DOT regulations or DOT

Special Permits, depending on the volume.

Spray Paints

Household Cleaners

Automotive Products 4. Compressed Gas Cylinders – Are packaged, labeled and shipped in accordance with DOT regulations.

Fire Extinguishers

Gas Grill Cylinders

Home Repair Products

Oxygen

Acetylene

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2015 Excellence Award entry Category: Special Waste Entrant: NYC Department of Sanitation

5 New York’s Strongest

5. Special Household Wastes – Are palletized or packaged according to DOT requirements.

Fluorescent Bulbs/Tubes

Mercury Containing Devices/ Thermometers / Thermostats

Batteries 6. Electronics – Are palletized or packaged according to DOT requirements.

Computers and Accessories

Televisions

Mobile Phones, Pagers, PDAs and Accessories 7. Pharmaceuticals

Pharmaceuticals are collected directly by NYC DSNY Environmental Police Officers. They are not separated by type; instead all pharmaceuticals and treated as controlled substances.

8. Unknown- Unlabeled Materials Most waste collected is identified by label, physical observation and characteristics or determined through questioning of the participant. If the waste is still unidentifiable, Veolia conducts a series of fingerprint tests using the “Characterization of Lab Pack Unknowns Procedure” to characterize the chemical and allow for proper DOT waste classification, packaging and labeling. Unknown waste fingerprint tests will include the following:

Ignitability

Water Solubility/Reactivity

pH

Air Reactivity

Oxidizer Potential

Peroxides

Acid Reactivity

All containers classified as “unknown” waste are DOT classified and packaged for incineration at Veolia’s fully permitted Sauget, IL TSDF. All household hazardous waste streams require a Waste Information Profile (WIP) be completed and approved by Veolia technical representatives. Completion of the WIP ensures that the wastes are properly classified, packaged and directed to an approved ultimate disposal facility. Based on the information provided in the WIP, the waste stream is assigned a DOT proper shipping name, EPA or state waste codes, and an ultimate treatment facility approval code. The WIP is waste stream- and generator-specific and a unique WIP number is assigned to each waste stream. A HAZMAT technician will also check to ensure all drums have the following labels and markings: • DOT Hazard Class label(s). • Drum inventory packing list as required. • EPA hazardous waste label. • Bar Coded unique drum identification number. • Any additional disposal site requirements All shipping papers are then reviewed, including transporter credentials, manifest, WIPs, and packing slips. For solid waste shipments the origin/disposal form (Veolia non-hazardous manifest) is reviewed for accuracy and completeness. Electronics Electronics are offloaded, sorted, and placed onto pallets and/or containers supplied by Electronic Recyclers International at the vehicle unloading area.

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2015 Excellence Award entry Category: Special Waste Entrant: NYC Department of Sanitation

6 New York’s Strongest

Pharmaceuticals Pharmaceuticals including controlled substances are handled, packaged and disposed of solely by the DSNY Environmental Police in accordance with US Drug Enforcement Agency (DEA), NY Department of Environmental Conservation (DEC), and NY Department of Public Health (DPH) regulations. Pharmaceuticals are packaged in 1G/X29/S (small fiber drum, rated-115 lbs net). The containers remain in police custody at all times and transported for proper disposal according to all applicable regulations. Non-Hazardous Wastes Wastes which can be determined as non-hazardous will be treated as solid waste and handled by DSNY. Examples of this material are empty containers and packaging. Describe the program’s role in local community’s integrated solid waste management system and how community concerns were addressed and resolved. The Department of Sanitation promotes a healthy NYC environment through efficient management of the City’s solid waste, and environmentally sound long-range planning for handling the City’s recycling and garbage. As part of an integrated solid waste management approach, DSNY develops waste prevention, reuse and recycling programs to handle garbage, recyclables, food and yard waste, electronics, textiles, and special waste. While special waste and harmful household products make up a proportionately small amount of the city’s waste stream, their toxicity accounts for a disproportionately large impact on the environment. To address this problem, the BRS implements programs that provide New Yorkers with safe and convenient disposal options for difficult-to-manage wastes. The Special Waste Unit operates five Household Special Waste Drop-Off Sites, hosts ten annual SAFE Disposal events, administers a program for city agencies to responsibly dispose of universal and electronic waste, and maintains web and print resources to provide the public with succinct, easy to access information about waste handling and disposal. NYC SAFE Disposal events provide residents with an opportunity to get rid of otherwise difficult to manage wastes. Events are particularly popular because they allow residents to drop off a wide range of products under one roof, they are easy and convenient, and they are well publicized. In a city where over 40% of the population does not have access to a vehicle, more events in more neighborhoods means better access to safe and responsible disposal options. 2.) Use of Equipment/Systems and Technologies 10 points Describe equipment used at the facility. BRS and vendors supply equipment including waste containment carts and bins, segregation tables, plastic ground liners, plastic-lined Gaylord boxes, bulk roll off containers, lab packs, haz-materials rated cu/yd Haz-Pack boxes, shipping drums, pallets, pallet jacks, cones, signs, and trucks. Approved containers utilized by Veolia for storage and transportation include, but are not limited to, the following:

USDOT SPECIFICATION + CAPACITY TYPE

1G various size from 1 – 30 gallons Fiber drums 1A1 various size form 5 – 55 gallons closed head steel drums 1A2 various size from 5 – 55 gallons Open head steel drums 4G various size from 1 – 6 gallons Fiberboard boxes 11G 1 cubic yard Fiberboard boxes

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7 New York’s Strongest

USDOT SPECIFICATION + CAPACITY TYPE 1H1 various size from 5 – 55 gallons closed head plastic drums 1H2 various size from 2 – 55 gallons Open head plastic drums Overpacks from 85 – 110 gallons Open head steel or poly drums 20-40 yard roll-offs

Veolia utilizes a field-based computer system that connects to a database of over 7000 chemicals and their hazardous characteristics, generates Waste-stream Information Profiles (WIP), as well as electronically prepares RCRA and DOT required shipping documents, drum labels, packing slips, manifests, and day-of reports. It is updated daily with information from DSNY’s generator file, product master, technical files and work orders. 3.) Environmental Benefits & Regulatory Compliance 10 points Discuss the overall impact of the program on human health, environmental quality and resource conservation Since the inception of SAFE Disposal events in 2012, BRS has kept over 2.2 million pounds of harmful materials out of our municipal landfills, air, and water supplies. Products such as strong cleaners, pesticides, automotive fluids, pharmaceuticals, electronics, and mercury-containing devices are managed safely and responsibly and prevented from further polluting the environment. Materials collected at the events are recycled, reclaimed, recovered, and reused to the fullest extent possible. BRS and its vendors are committed to resource conservation by recovering materials for transformation into new resources. Both of BRS’s vendors, Veolia and ERI, maintain excellent records of compliance with environmental regulations, and are environmental leaders in their fields. Veolia is an expert in managing hazardous waste and turning waste into resources through the circular economy, while ERI has achieved Responsible Recycling Practices for Electronics Recyclers (R2) certification and Basel Action Network’s (BAN’s) e-Stewards Standard for Responsible Recycling and Reuse of Electronic Equipment. Describe the use of alternative products, source reduction, reuse and/or recycling. To the fullest extent possible, materials are either reused or recovered for conversion into raw commodities that are then sold for use in the creation of new products, replacing virgin resources and raw material extraction from nature. For example, ERI follows the responsible waste management hierarchy of "reuse, refurbish, recover, dispose" in managing used and end-of-life electronics. Veolia subscribes to the concept of the circular economy (their tagline is “Resourcing the World”), where waste materials are recovered for reuse, such as paint being blended for fuel and energy recovery Explain how the site is in compliance with environmental laws and regulations. BRS ensures that all activities undertaken by all parties in relation to the events are in compliance with all local, state, and federal regulations. This means making sure the vendors comply with all DOT, State and Federal regulations in properly assessing, segregating, packaging, transporting, processing, treating and disposing of all hazardous wastes, as well as health and safety regulations. Packaging All packaging and labeling of household hazardous wastes are in accordance with USEPA, NYSDEC and USDOT regulations as well as Veolia’s chemical compatibility segregation grouping system. Materials are placed into compatible groups and packaged in haz-materials rated cu/yd Haz-Pack boxes to meet DOT requirements.

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2015 Excellence Award entry Category: Special Waste Entrant: NYC Department of Sanitation

8 New York’s Strongest

Labeling Each DOT or lab pack container is marked and labeled in accordance with all EPA and DOT requirements. Each segregated waste stream is assigned a DOT proper shipping name, EPA or state waste codes, and an ultimate treatment facility approval code. Disposal HHW containers are transported to Veolia’s two fully permitted TSDF plants located in Middlesex and Flanders, NJ for processing. Health and Safety Veolia’s Site Specific Health and Safety Plan implements the requirements of 29 CFR 1910.120 "Hazardous Waste Operations and Emergency Response" and company policy. All VEOLIA site personnel, site contractors, leased employees, and visitors are subject to this plan. Veolia ensures compliance with 29 CFR 1910.38 “Employee Emergency Plans and Fire Prevention Plans”, 29 CFR 1910.120 "Hazardous Waste Operations and Emergency Response", 29 CFR 1910.132 "Personal Protective Equipment" and 29 CFR 1910.1200 "Hazard Communication". Electronics ERI complies with all applicable laws and regulations and other requirements to which ERI subscribes, including the prohibition of exporting hazardous electronic wastes according to the Basel Convention, Basel Amendments and the laws of the importing and exporting countries. ERI operates under the certifications Responsible Recycling Practices for Electronics Recyclers (R2) and Basel Action Network’s (BAN’s) e-Stewards Standard for Responsible Recycling and Reuse of Electronic Equipment, and broken CRTs are handled in compliance with the Federal CRT Rule. Pharmaceuticals Pharmaceutical medications including controlled substances are handled, packaged and disposed of solely by the DSNY Environmental Police Unit in accordance with US Drug Enforcement Agency (DEA), NY Department of Environmental Conservation (DEC), and NY Department of Public Health (DPH) regulations. Non-Hazardous Waste Waste that can be determined non-hazardous such as containers and packaging will be treated as solid waste. Materials designated as recyclable in NYC are recycled, where are those that are non-hazardous, non-recyclable re handed as general refuse. Plans and Reports Additionally, BRS submits applicable documentation, plans, notifications, applications, and reports with relevant city and state agencies (e.g. NYSDEC, NYSDOH, NYC Parks, NYC Street Activities Permits Office).

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2015 Excellence Award entry Category: Special Waste Entrant: NYC Department of Sanitation

9 New York’s Strongest

Describe and include in supporting documentation any awards, letters of support or facility inspection data. BRS would not be able to run these events without support from our partners. BRS is encouraged by regulatory support from NYSDEC, who is supports these events as a convenient way to safely and responsibly handle harmful household products not otherwise managed easily. DSNY Environmental Police Unit are enthusiastic to provide services for the handling of pharmaceuticals, as evidenced in their letter of support below. BRS also has the support of site partners such as Columbia University, who lend their locations to us free of charge (letter of support below).

4.) Worker Health & Safety 10 points Describe employee training frequency and topics. Describe safety procedures, including enforcement. Include injury rates. General Staff Training All employees staffing the events and handling wastes are trained accordingly. BRS holds pre-event meetings to train staff on their day-of duties, including traffic flow, tabling, social media, and tracking participants. Staff is made aware of safety issues (no-one except trained vendor staff touches material, attendees are not permitted to exit their vehicles or unload material outside of the event areas). Prior to the start of each event, all project personnel will attend a daily morning safety meeting and contingency plan review conducted by the project manager and site safety officer. Police and Vendor Safety Training

DSNY Environmental Policy Letter of Support Columbia University Letter of Support

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2015 Excellence Award entry Category: Special Waste Entrant: NYC Department of Sanitation

10 New York’s Strongest

DSNY Environmental Police officers have 40‐hour HAZWOPER training including all annual refreshers, as well as blood borne pathogen training. Additionally, EPU officer have full peace officer status to handle any issues that may arise at the event. Vendor Training All Veolia personnel handling hazardous chemicals (HAZMAT technicians) meet the requirements of 29 CFR 1910.120 "Hazardous Waste Operations". This training also includes personal protective equipment, respiratory protection, hazard communication, hearing conservation, and blood borne pathogens as required by OSHA standards. If applicable, specific training depending on job task has been provided (i.e. forklift). All Veolia employees working at the NYC SAFE Disposal events have a minimum of 24 hours field experience in working on‐site at household chemical collection events. All off‐loaders complete a minimum of 24 hours of training in hazardous material handling and DOT Training. The HHW contractor's project manager and chemists have 40 hour OSHA training in hazardous material handling, DOT and additional training in spill response, containment, and evacuation techniques. The Lead Chemist has over 10 years HHW experience, 40 Hour OSHA 1920.120, CPR/First Aid, RCRA/DOT, and Blood Borne Pathogen training. The vendor’s lead program manager has over 25 years HHW experience; 40 Hour OSHA 1920.120 CPR/AED/First Aid, RCRA/DOT, Blood Borne Pathogen, Radioactive, Emergency Response, Incident Command System, and Confined Space Entry Rescue training. ERI trains their staff in the needs and responsibilities of environmental, quality, health and safety management (ISO 140014.2, ISO 9001 5.3, OHSAS 18001 4.2). Safety Procedures Veolia’s Site Specific Health and Safety Plan implements the requirements of 29 CFR 1910.120 "Hazardous Waste Operations and Emergency Response", 29 CFR 1910.38 “Employee Emergency Plans and Fire Prevention Plans”, 29 CFR 1910.132 "Personal Protective Equipment" and 29 CFR 1910.1200 "Hazard Communication". All Veolia site personnel, site contractors, leased employees, and visitors are subject to this plan. Additional Safety Precautions All consolidation and packaging operations will be performed under the following conditions:

All activities will take place in secure, contained area away from the public and untrained personnel.

Personnel will be instructed in the proper handling methods and required Personal Protective Equipment (PPE). At no point do pedestrian attendees mix with vehicle attendees. Pedestrians are not allowed to enter the secure area; each site has a separated staffed area designated for pedestrians. To date, there have been no injuries to report. Additionally, NYC’s HazMat Team (of the NYC Fire Department) is on‐call and notified in case of a spill or emergency that cannot be handled by vendor’s and Environmental Police Unit’s personnel onsite.

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2015 Excellence Award entry Category: Special Waste Entrant: NYC Department of Sanitation

11 New York’s Strongest

5.) Performance, Economics and Cost Effectiveness 25 points Describe the efficiency of the operation/Discuss operational performance and whether it equals or exceeds the program’s goals and expectations/Describe how the organization fosters customer service. After three years of experience running NYC SAFE Disposal Events, and over 15 events successfully completed, patterns of efficiency emerge. The site layout has been honed for optimal safety and maximum efficiency in terms of footprint, layout, and process flow, management, and organization. Optimal operations allow for the servicing of 24 vehicles at a time, and up to 3,000 vehicles in a 6-hour period, for an average of over 8 vehicles per minute. This keeps wait times down and attendance up, all while maintaining the highest levels of safety. DSNY’s goal is to provide New Yorkers with easy and convenient access to special waste services. NYC SAFE Disposal events provide NYC residents with a good opportunity to dispose of difficult-to-manage wastes. Now, with more events in more neighborhoods, the public has greater access to safe and convenient waste disposal services, DSNY will reach more residents, and more harmful household products will be kept out of the municipal waste stream. Detail efficiency and effectiveness of equipment. N/A (No large processing equipment is utilized at these events, only collection receptacles and packaging materials.) Explain whether the program met the expected budget (and generated revenue), and if not, what factors contributed to the situation and what remedies are being proposed. BRS consistently stays on budget for events. Because BRS has been operating the NYC SAFE Disposal events for the past three years under long-term contracts with its vendors where prices are pre-determined, there are not many budgetary surprises year to year. Promotional and operational costs are accurately anticipated. In addition, no revenue is generated for BRS off of the NYC SAFE Disposal Events. BRS pays for household hazardous waste services, while the collection of electronics is cost-neutral to the City (electronics manufacturers pay the vendor directly in accordance with the NYS Electronic Equipment Reuse and Recycling Act). 7.) Public Acceptance, Appearance and Aesthetics 5 points Describe the maintenance program for keeping the facility and vehicles clean and aesthetically pleasing. Following the conclusion of each event, BRS ensures that equipment and materials are completely broken down and that the site is left as clean or cleaner that it was found. Department vehicles undergo routine maintenance and detailing to ensure they are operationally and aesthetically adequate. Describe public relations measures and public education information. In advance of the first event of the series each year, BRS coordinates an outreach plan involving print, web, press, and social media activities to notify residents of the events. BRS develops a citywide mailer that is mailed to every household in NYC, targeted neighborhood mailers that are sent out to households in neighborhood immediately surrounding event areas, and an event flyer that lists all dates and locations which is updated as events pass and new ones are scheduled. (Please see samples below.) The DSNY website (nyc.gov/safedisposal) is updated with event dates and locations and additional information on how to handle harmful household products. BRS utilizes social media leading up to the event and on the day-of to promote the events and provide the public with updates. Veolia conducts outreach as well, including press releases, publications in trade magazines, educational stories with local press, broadcast coverage, and social media. BRS also works with partners and affiliates to cross promote events.

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12 New York’s Strongest

2015 NYC SAFE Disposal Event Citywide Mailer

2015 NYC SAFE Disposal Event Neighborhood Mailer (Manhattan)

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2015 Excellence Award entry Category: Special Waste Entrant: NYC Department of Sanitation

13 New York’s Strongest

2015 NYC SAFE Disposal Event Flyer

Provide evidence that the facility is a good neighbor. BRS and its vendors take pride in leaving the event site as clean or cleaner than it was found. Following each event, BRS and vendor staff shut down operations, break down the site, and clean up any remaining material. It is important to BRS to maintain a good relationship with site sponsors so that we are invited back, and BRS aims to be a good neighbor by selecting sites that are not directly in residential neighborhood and that do not impact businesses. 8.) Application Quality (this is a judges category only, not to be addressed in your application) 5 points Your application will be judged on its appearance, and on editorial and technical quality.