2015-02-19 IT Briefing

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IT Briefing February 19, 2015 North Decatur Building 4 th Floor Auditorium

Transcript of 2015-02-19 IT Briefing

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IT Briefing February 19, 2015 North Decatur Building 4th Floor Auditorium

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IT Briefing Agenda

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• Postini to EOP Transition • Core Systems Update • BI Project Update • Security Update

• Jay Flanagan • Christopher Spalding • Paul Mitchell • Derek Spransy

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Postini to EOP Transition

Jay Flanagan Manager, Messaging Team, Infrastructure

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Let’s have some fun with Spam

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Updates

• Moved as scheduled on 2/16 – MX Records / DNS updated – All global rules and approved and

blocked sender lists moved – All individual approved and blocked

sender lists moved – Manage your own junk

• When you block an address / domain goes up to MS to improve the service

– Tweaking ongoing

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Updates

• Postini reports we still received >150,000 emails inbound as of around 4:00 pm Monday – Only 2,818 actually delivered.

• 395 went to MathCS (domain still to be moved) • 512 went to sjha.org (domain still to be moved) • 110 went to glennumc.org (waiting for them to remove postini)

• Except for some of the traffic to the above domains, the bulk of the emails were spam.

• We expect the numbers to continue dropping over the next couple of days.

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Updates• New Global Policy request review

– When you send in a request for a new global approved or blocked sender, there will be questions to answer concerning the request

– We will review and then determine whether it is something that should be globally approved or blocked or more on an individual basis

– List of questions on next slide

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When making a request?• Who is the primary contact requesting the whitelisting? • Who is the functional department/division requesting? • Who is your target audience? • What is the duration of the whitelist? • (6months, 1yr, 5yr) • What is being requested?

– The domain being requested? – What is the sending email address? – Subject being requested? – IP being requested (likely this request cannot be processed)

• Details concerning the request • Required: • Detailed nature of the communications being sent (examples like: News reports, medical

report service, advertisements, donor requests)? • Detailed explanation of how the target audience is populated (double opt-in is preferred vs.

single opt-in, opt-out, students on a mailing list, etc.) • Number of messages being sent (example: 1x per month, 1000 per day) • Business purpose (example: Emory Insurance provider, Medical service provider, Student

financial aid processing company) • Business impact (example: students must receive these emails in order to process financial

aid; radiology reports being delivered affecting patient care; financial statements affecting core business processes)

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Ways to contact us

When you receive email that you think is spam: • [email protected]

When you receive email that is abuse: • [email protected]

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Questions?

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Libraries Core Systems(aka: Library Core Services)

Christopher Spalding Director, Libraries Core Systems

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Intro to Library Core SystemsLet’s talk Library IT

We Don’t Checkout Books

hi!

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Libraries Core Systems

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Libraries Core Systems

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Libraries Core Systems

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Libraries Core Systems

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Libraries Core Systems

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Emory LITS Libraries Budget:• 67% e-resources

• 33% physical

Research has changed!

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Library Monetized• Market Cap: $119.6 B

• 800 books

• 30 Information Scientists

• 28,000 FTE

• 30% of monetized research library initiated

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Libraries have changed.

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Now a bit about us…

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What we support…

• Primo (discoverE) – Harvesting Pipes

• Aleph • Websites • DDA • Repositories

• Primo Central • Aleph (EUCLID+) • Ares • Aeon • Formstack

• Websites • EZProxy • PID servers • Metalib • LibX • SFX • LUNA • SharedShelf • ILLiad

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What we assist with…

• ETDs • OpenEmory • Content access

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Coming soon…

• LSC • Alma (LSP) • Granular EZProxy • Hydra (IR) • TMS • Bourbon suite

– Bourbon – Bitters – Neat – Refills

• Google Appliance

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Who are we…

• Bernardo Gomez • Alex Cooper • Laura Akerman • Jon Bodnar • Kristian Serrano

• Open Positions: – Systems Librarian – Sys or Rep position

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Nice to meet you…

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Core Systems Update

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BI Project Update

Paul Mitchell Data Warehouse Architect, BI Team

Enterprise Applications

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BI Project Demo

• https://dwbi.emory.edu/analytics

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BI Project Update

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?Questions29

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IT Security Update

Derek Spransy Sr Information Security Specialist, Information Security

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New Request Process

• There is now a form in Service Now to request new firewall rules

• Any requests for firewall rule creations or deletions must use the form. See KB04110 for more information

• Inter-core rule requests will be handled the same as they are today

• Internet facing rules will require additional vetting from the Enterprise Security team.

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Unsupported OS Warning

• On February 23rd Shibboleth will be modified to warn users if they’re using an unsupported OS.

• The warning will also require that the user wait 30 seconds before they can authenticate.

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PGP Decommission

• The existing PGP full disk encryption service is being retired on September 1st.

• All PGP encrypted systems must be transitioned to MBAM or FileVault (with our management tool) by that date.

• As of today, 784 systems have communicated with the PGP server in the last month.

• A lot of progress has been made but September is coming quickly!

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MBAM Adoption Rate

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Security Update

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?Questions36

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Thank you for coming!

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