2015-02-11 research seminar
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Transcript of 2015-02-11 research seminar
Design artefacts for tackling the design and business gap
Even if the results of user research are viable, currently business teams are unable to effecBvely uBlize them in the business development process.
Froukje Sleeswijk Visser
• the different roles of users and other stakeholders in co-‐design processes • Contextmapping approach
Design techniques, especially tools and techniques for the early phases of design. Early concept prototyping and contextmapping.
Pieter Jan Stappers
ID4216 Context and Conceptualization, edition 2014-2015
September(2014
edu(week 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.10 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10week 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 1 2 3 4 5
Sep Oct Nov Dec Jan Apr
Monday((date) 1 8 15 22 29 6 13 20 27 3 10 17 24 1 8 15 22 29 5 12 19 26 wed(1(black(date(is(meeting(on(Monday(morning) white(date(means(possibly(other(day
Locations(1 vd(Grinten vd(Grinten vd(Grinten vd(Grinten vd(Grinten vd(Grinten vd(Grinten vd(Grinten
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3 AulaMC AulaMC AulaMC AulaMC
4 AulaMC AulaMC AulaMC AulaMC AulaMC AulaMC vd(Grinten vd(Grinten AulaMC AulaMC
prepare(&(bring(or(upload! workbook st.cards poster! proposal draft paper! review! paper!
hand(in(after(meeting reflection review proposal ct in
session analysisvisualiMzation
empathybig(swap(((review
customer(journey
service(blueprint
contextinterMaction
product
meetings intro S A V E R crit test fb cj sb ct in pr conf testprepare(&((see(uploads
paper(proposal
first(draft reviewingpresenMtations
homework(for(conferencechoose=track
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first(draft
paper review=final=paper
presen?tations
remedial(paper
editor's(actions kickoffwrite(call
crit=review
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lecturing(lead PJS FvD PJS CdL FSV CdL PJS PJS FSV FSV NT NT NT PJS
don't&miss&&& intro Not(attending(the(introduction(lecture(means(exclusion(from(the(course!((except(for(legitimate(reasons(of(course)((
test test The(written(test(is(a(mix(of(multipleMchoiceM(and(open(questions(on(the(basis(of(the(course(book,(reader(and(lectures(of(sep/oct;it(contributes(20%(to(your(grade;(do(not(forget(to(register(in(time(in(Osiris!
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hand&in&in&time paper review=final=paper
fix&it remedial(paper
deadlines Handing(in(deadlines(are(mostly(on(the(Friday,(at(16:59h((the(exact(dates(will(be(published(on(Blackboard);(Meetings(deadlines(are(on(Monday(morning,(08:45h(sharp((except(for(intro;(10:45h,(and(written(test;(to(be(announced)
XMmas(vaction
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if(your(final(paper(and/or(reviews(receives(an(insufficiant(grade((<(6),(or(if(you(missed(the(deadline(for(handing(in(a(final(paper,(the('remedial(round'(can(yield(a(grade(of(at(most(6.0
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17(K2(K4(K5((20/21/22
17(K2(K4(K5((20/21/22
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contextmapping
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no(activities
(conference
writing writing writing
2C(zaal(1(legerM((
museum
no(activities
no(activities
reviewing(reviewing)
(re)writing
conference
C&C
Co reviewing of students papers
Classifica(on of service prototy
pes. What aspects do they represent o
f a service?
Gamifica(on of the service design deliverable
Enactment methods as a tool for presen(ng the results in service design
CTRL criteria Conference exercise: a 4-‐page conference paper
C&C
Interviews
Nieske van Woerden ABN Amro
Chris0ne de Lille TUDelQ
Erik Roscam Abbing Zilver InnovaBon
Marzia Arico Lifeworksstudio
Neele Kistemaker Muzus
‘Mess’
business stakeholder -‐ defini(o
n
research problem interviews with designers
interviews with business stakeholders
case study
reflec(ve journal
observa(ons
transcrip(ons
photos audio recordings literature review
mee(ngs
SupporBng non-‐designers in generaBng ideas
What is the effect of generaBve toolkits on non-‐designers? How to design generaBve toolkits to support non-‐designers in co-‐designing at the fuzzy front end? How can we support non-‐designers in co-‐designing at the fuzzy front end?