1. Cooperation, Cloud, and Consumer Technologies Future library services and Technologies Marshall Breeding Independent Consult, Author, Founder and Publisher, Library Technology Guides http://www.librarytechnology.org/ http://twitter.com/mbreeding 20 February 2014 Dialog- Marshall Breeding vs. Hao-Ren (Claven) Ke

2. Strategic Cooperation

3. Cooperation for Automation Large-scale shared implementations Regional, Province, National Inter-institutional cooperation Main topic of speech tomorrow at the National Taiwan Normal University

4. Library Services Platforms New genre of library automation

5. Library Services Platform Library-specific software. Designed to help libraries automate their internal operations, manage collections, fulfillment requests, and deliver services Services Service oriented architecture Exposes Web services and other APIs Facilitates the services libraries offer to their users Platform General infrastructure for library automation Consistent with the concept of Platform as a Service Library programmers address the APIs of the platform to extend functionality, create connections with other systems, dynamically interact with data

6. Library Services Platform Characteristics Highly Shared data models Delivered through software as a service Multi-tenant Unified workflows across formats and media Flexible metadata management Knowledgebase architecture Some may take hybrid approach to accommodate local data stores MARC Dublin Core VRA MODS ONIX Bibframe New structures not yet invented Open APIs for extensibility and interoperability

7. New Library Management Model Search: Unified Presentation Layer API Layer Library Services Platform Digital Coll Search Engine ` ProQue st EBSCO JSTOR Stock Managemen t Other Resourc es Enterprise Resource Planning Learning Managemen t Consolidated index Self-Check / Automated Return Smart Cad / Payment systems Authenticati on Service

8. Discovery Services Improving access to library collections

9. ILS Data Online Catalog Search: Scope of Search Search Results Books, Journals, and Media at the Title Level Not in scope: Articles Book Chapters Digital objects

10. Next-gen Catalogs or Discovery Interface Single search box Query tools Scope of Search Books, Journals, and Media at the Title Relevance ranked results Level Faceted navigation Other local and open Enhanced visual displays access content Cover art Not in scope: Did you mean Type-ahead Summaries, reviews, Articles Recommendation services Book Chapters Digital objects

11. Discovery Interface search model ILS Data Search: Local Index Digital Collections ProQuest Search Results MetaSearch Engine EBSCOhost MLA Bibliography ABC-CLIO Real-time query and responses

12. ILS Data Web-scale Index-based Discovery (2009- present) Digital Collections Search: Profile of Library Subscriptions Usagegenerated Data Customer Profile Consolidated Index Search Results Web Site Content Institutional Repositorie s Aggregated Content packages Open Access E-Journals Reference Sources Pre-built harvesting and indexing

13. Bento Box Discovery Model ILS Data VuFind / Blacklight Search Results Web Site Content Digital Collections Institutional Repositorie s Consolidated Index Search: Aggregated Content packages Open Access E-Journals Pre-built harvesting and indexing

14. Public Library Information Portal ILS Data Digital Collections Search: Usagegenerated Data Customer Profile Consolidated Index Search Results Web Site Content Community Information Aggregated Content packages Customerprovided content Reference Sources Archives Pre-built harvesting and indexing

15. Discovery services as Website Replacement Portal environment that includes customized content management service that can fulfill typical offerings on library Web sites Full integration between Web site and resource discovery (ideally) Examples: Axiell Arena Infor Iguana BiblioCommons

16. E-Book Integration

17. Critical concern for public libraries Most libraries offer e-book lending programs Strong demand: increasing use statistics Print lending remains vigorous Academic libraries will benefit at a later phase by e-book lending models developed in the public library sector

18. Commercial library e-book lending services OverDrive 3M Cloud Library Baker & Taylor: Axis 360 Douglas County Model Locally curated e-book collections and lending platform

19. E-book Lending Models Phase I: Link out to e-book lending service Phase II: Load MARC records in local catalog, then link out on individual titles Phase III: Discovery and lending operations performed fully within the librarys catalog or discovery environment

20. Full e-book lending Discovery of print and e-book titles and copies simultaneously E-book transactions represented within patrons library account List of charged items, due dates Service options: renew, return, etc. Ability to check-out and download e-books into e-reader

21. The e-book integration ecosystem E-book lending services must expose APIs Online catalog or discovery services must consume APIs and adjust interface design and business logic to accommodate discovery and lending operations Challenge: each e-book service providers APIs are different Response: Work toward consistent or standard suite of APIs

22. Models of Development and Innovation

23. Proprietary Licensed Software Most commercial products Significantly larger development teams

24. Open Source Community-based software development No licensing costs Services offered for: hosting, implementation, data conversion, ongoing support Self-service: all costs absorbed within institution Library examples: Koha Evergreen Kuali OLE

25. Consumer Technologies

26. Consumer Tech Trends Device adoption: Tablets, Smartphones, PCs Need to balance how to deliver library services 3D printing Experimental implementations in library maker spaces Wearable tech Google Glass? Interesting, but privacy concerns

27. Industry Trends

28. Mergers and Acquisitions

29. Business Trends Consolidation: Large international companies gaining increasing reach into libraries across many international regions Local companies vulnerable: May not have the development capacity to develop new generations of products Content and Technology increasingly interwoven

30. Questions and discussion