SERVICE REPAIR TRAINING BULLETIN GLOBAL SERVICES

This document is for informational purposes only and is not a legally binding agreement or offer. Trimble makes no warranties and assumes no obligations or liabilities hereunder.

Trimble Navigation Limited, Global Services Business Area, 10368 Westmoor Drive, Westminster, CO 80021, USA

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January 28, 2014 Trimble Reseller/Service Provider/Trimble Sales/Trimble Employee Confidential

Global Service Web-Based Service Repair Training Courses

Web-Based Service Repair Training Registration

To enroll for a course, go to http://tknlc.trimble.com, log in, and search for the category Service Repair in the Web-Based catalog. Technicians who do not have a Learning Center account, may create one instantly online, free of charge. Once prerequisites have been confirmed, technician will receive access to the course. If you need more information, please email us at learn@trimble.com.

NEW! Trimble S/SPS/RTS series, Optical Total Station & VX Spatial Station prerequisite online training. Please ensure that you have read all prerequisites and noted information prior to registering for this training. See note (2) at the bottom of this bulletin.

Course Description Prerequisites & Notes

SNRx10 On-Machine Radio

This course outlines the service procedures for the SNRx10 on-machine radio and is provided to all service technicians authorized to perform level 3 service repairs on the GCS900 system components.

GCS900 Level 3 System

Repair Authorized

Trimble S3 Total Station

This course outlines the repair differences between the Trimble S3 and Trimble S6 Total Station and is provided to all service technicians authorized to perform level 3 service repairs on the S Series Total Stations.

S Series Total Station Repair

Authorized

Trimble S8 Total Station High Power Laser & Tracker

This course outlines service procedures for the Trimble S8 Total Station High Power Laser (HPL) and Tracker. Course is provided to all service technicians authorized to perform level 3 service repairs on the S Series Total Stations.

S Series Total Station Repair

Authorized

Trimble DiNi Digital Levels 0.3/0.7

This course outlines service procedures for the Trimble DiNi Digital Level 0.3/0.7 and is provided to all service technicians authorized to perform level 3 service repairs DiNi 12, 12T and 22 models.

DiNi 12, 12T and 22 Models

Repair Authorized

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Course Description Prerequisites & Notes

Trimble R6 GPS Receiver (RoHs)

This course outlines the compatibility differences of the Trimble R6 GPS Receiver (RoHs) to the Trimble R8GNSS and Trimble SPS receiver products. It is provided to all service technicians authorized to perform level 3 repairs on the Trimble R8GNSS.

R8GNSS Repair Authorized

ST400 Sonic Tracer

This course outlines service procedures for the ST400 sonic tracer and is provided to all service technicians authorized to perform level 3 service repairs on the GCS300-600 system components.

GCS 300-600

Repair Authorized

MS992 GNSS Smart Antenna

This course outlines service procedures for the MS992 GNSS Smart Antenna and is provided to all service technicians authorized to perform MS990/MS980 service repairs.

GCS 900/MS9XX

Repair Authorized

TDL 450L Radio

This course outlines service procedures for the TDL 450L Radio and is provided to all service technicians authorized to perform repairs on similar type RF Radios and pass the prerequisite exam.

Completion of the RF

Theory Prerequisite Exam(1)

Trimble Nomad 900 Series

This course outlines service procedures for the Trimble Nomad 900 series and is provided to all service technicians authorized to perform service repairs on previous Nomad versions.

Previous Nomad versions

Repair Authorized

NetR9 GNSS Reference Receiver

This course outlines service procedures for the NetR9 GNSS Reference Receiver and is provided to all service technicians authorized to perform service repairs on NetR5 and NetR8 receivers.

NetR5 and NetR8 Repair

Authorized

SPS852 & SPS552H GNSS Receiver

This course outlines service procedures for the SPS852 & SPS552H GNSS Receiver and is provided to all service technicians authorized to perform service repairs on SPS Receivers.

SPS Receivers Repair

Authorized

Trimble CU (Model 3) Controller

This course outlines service procedures for the Trimble CU (Model 3) Controller and is provided to all service technicians authorized to perform service repairs on previous versions of Trimble CU Controllers.

Previous Trimble CU

Controllers Repair

Authorized

Model 2 GPS Pathfinder Pro XRT

This course outlines service procedures for the Model 2 GPS Pathfinder Pro XRT and is provided to all service technicians authorized to perform service repairs on previous versions of Pathfinder Pro Series.

Mapping & GIS Repair

Authorized

No longer available. Presentation under review for updates

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Course Description Prerequisites & Notes

Trimble TSC3/Ranger 3

This course outlines service procedures for the Trimble TSC3/Ranger 3 and is provided to all service technicians authorized to perform service repairs on previous versions of TSC2 and Ranger Data Collectors.

Trimble TSC2/Ranger

Repair Authorized

TDL 450H Transceiver

This course outlines service procedures for the Trimble TDL450H Transceiver and is provided to all service technicians authorized to perform service repairs on previous versions of TDL 450L and similar type RF Radios

Completion of the RF

Theory Prerequisite Exam(1)

or completion of the TDL

450L training

EPOCH 50 GNSS Receiver

This course outlines service procedures for the Spectra Precision EPOCH 50 GNSS Receiver and is provided to all service technicians authorized to perform service repairs on previous versions of EPOCH receivers

Previous EPOCH receivers

Repair Authorized

MS972 GNSS Smart Antenna

This course outlines service procedures for the MS972 GNSS Smart Antenna and is provided to all service technicians authorized to perform MS992/MS990/MS980 service repairs.

GCS 900/MS9XX

Repair Authorized

GeoExplorer 6000 Series Handheld

This course outlines service procedures for the GeoExplorer 6000 series handheld and is provided to all authorized service technicians.

Mapping & GIS Authorized

Service Technicians

Trimble S/SPS/RTS series, Optical Total Station & VX Spatial Station Prerequisite training

This course is designed to provide prerequisite knowledge of the Trimble S Series Total Stations. Only Dealers who are Service Provider Authorized with a trained technician on staff and wish to have new technician(s) trained are eligible for this online Web-Based training course. Technicians who register for this course will be required to attend the Instructor Led Training (ILT) for service repair authorization. This online Web-Based service training course is a 3 part presentation. All 3 parts are required to be completed prior to attending the ILT class. See note (2) on this bulletin for further details.

Dealer must have an

Authorized S Series Total Station trained Technician

on staff. PASS Service

Software is required. Service

tooling and a Total Station

instrument is required to be

on-hand(2)

5800II, 5800III, R4 GPS Receivers

This course outlines service procedures for the 5800II, 5800III, R4 GPS Receivers and is provided to all authorized service technicians.

Previous 5800 Series GPS

Receiver Repair Authorized No longer available. Presentation under review for updates

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Course Description Prerequisites & Notes

R8GNSS, R8 Model 3 GPS Receivers

This course outlines service procedures for the R8GNSS, R8 Model 3 Receivers and is provided to all authorized service technicians.

Previous R8 Series Receiver

Repair Authorized

R6, R6 Model 2 GPS Receivers

This course outlines service procedures for the R6, R6 Model 2 GPS Receivers and is provided to all authorized service technicians.

Previous R6/R8GNSS Series

Receiver Repair Authorized

NetR8 GNSS Receiver

This course outlines service procedures for the NetR8 GNSS Receivers and is provided to all authorized service technicians.

Previous Net Rx Series

Receiver Repair Authorized

SPSx5x Receivers

This course outlines service procedures for the SPSx5x Receivers and is provided to all authorized service technicians.

This course does not cover the newer SPSx52 Receivers

Previous SPS Receiver

Repair Authorized

SPSx6x Receivers

This course outlines service procedures for the SPSx6x Receivers and is provided to all authorized service technicians.

This course covers the SPS361 and SPS461 receivers only

Previous SPS Receiver

Repair Authorized

SPSx20 Receivers

This course outlines service procedures for the SPSx20 Receivers and is provided to all authorized service technicians.

This course includes the SNR420, SNR420/2.4, SNR920, SNR920/2.4 and SNR2410

Previous SNRx10 Receivers

Repair Authorized

TSC2 / Ranger This course outlines service procedures for the TSC2 / Ranger Receivers and is provided to all authorized service technicians.

Previous Service Repair

Authorized(3)

Nomad 800 Series This course outlines service procedures for the Nomad 800 series and comparison with the 900 series Data Collector. This course is provided to all authorized service technicians.

Previous Service Repair

Authorized(3)

NetR3 / NetR5 GNSS Receivers

This course outlines service procedures for the NetR3 / NetR5 GNSS Receivers and is provided to all authorized service technicians.

Previous Service Repair

Authorized(3)

No longer available. Presentation under review for updates

No longer available. Presentation under review for updates

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Course Description Prerequisites & Notes

CB20 / CB25 (SPLMC Control Boxes)

This course outlines service procedures for the CB20 / CB25 SPLMC Control Boxes and is provided to all authorized service technicians

Previous Service Repair

Authorized(3)

CB30 (SPLMC Control Box) This course outlines service procedures for the CB30 SPLMC Control Box and is provided to all authorized service technicians

Previous Service Repair

Authorized(3)

LR10 / LR15 / LR20 (SPLMC Laser Receivers)

This course outlines service procedures for the LR10 / LR15 / LR20 SPLMC Laser Receivers and is provided to all authorized service technicians

Previous Service Repair

Authorized(3)

LR30 / LR50 / MC50 / LR60 (SPLMC Laser Receivers)

This course outlines service procedures for the LR30 / LR50 / MC50 / LR60 SPLMC Laser Receivers and is provided to all authorized service technicians

Previous Service Repair

Authorized(3)

AG-372 GNSS Receiver This course outlines service procedures for the AG-372 GNSS Receiver and is provided to all authorized service technicians

Previous AgGPS 262

Receivers Repair Authorized

Note Information

(1) An administrator will automatically register technician for the prerequisite exam once approvals are established. Access to the Trimble TDL450L Radio training course will be given once the prerequisite exam is passed. Both can be viewed from the technicians My Training page on the learning center.

(2) If your Dealership has no technician(s) authorized and trained on the S series Total Stations, you will need to attend the classroom prerequisite training. Please refer to the Service Training Schedule for ILT classroom dates.

Online Prerequisite Training Agenda:

Part1

Introduction to the instrument series

Introduction to Partners

Laser Safety

How to update the Firmware and Operating System

Handling of instrument from the Face 2 panel

Part2

Installation of PASS Service Software

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Theory, Maintenance & Repair and Adjustment & verification of: o Handle o Battery/Radio Side Cover o Servo Side Cover o TCU Attachment o Optical plummet o Face 2 panel o Pressure sensor

Part3

Theory, Maintenance & Repair and Adjustment & verification of: o IPC Board o Accelerometers o Horizontal turning unit o PSM Board o Tilt sensor

Theory of instrument firmware

Setting of instrument configuration number

Final Test and report of instrument

Servo and angle system theory

(3) Previous Service Repair Authorized is defined as: Technician has been trained and has Authorization/Certification to repair Trimble products by attending service repair training. New Dealer/Technicians that have no previous experience/training will be required to attend hands-on classroom training at a Trimble Regional Service Center.