TRENDS 2014THE UTILITIESCOLLECTION

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TRENDS 2014

Implementing smart grids. Dealing with smarter customers. Finding a smart energy mix. Creating

smarter buildings. It’s clear that smart is the way to go for utilities in 2014.

Look out for information technology to speed up the change – with self-service portals, predictive analytics,

generation automation software, and more.

THE UTILITIESCOLLECTION

TRENDS 2014THE UTILITIESCOLLECTION

1

SECURING THE NETWORK

Utilities will be pressured toaddress new vulnerabilities

that come witha connected grid

2

21ST CENTURY,FINALLY HERE!

Utilities will embark onlarge-scale upgrades

of their agingnetwork infrastructure

TRENDS 2014THE UTILITIESCOLLECTION

3

UTILITY SPAWNS A TECH INDUSTRY

New hardware, softwareand services companies will

look to solve the energymanagement challenge

4

Consumers will demandgreen energy choices andanalytical reports of their

utility usage

WHAT’S MY CARBON FOOTPRINT?

TRENDS 2014THE UTILITIESCOLLECTION

6

THE CONNECTED WORKFORCE

From �eld to �nance to callcenter, IT systems will be

integrated for smarterutility operations

5

UTILITIES CAN ALSO BE ‘COOL’

New utility self-serviceportals and mobile solutionswill deliver better customer

experience

TRENDS 2014THE UTILITIESCOLLECTION

8

BIG DATA SENSES BLACKOUTS

Analyzing vast amounts ofdata will help predict

demand spikes and utilitynetwork stresses

7

INDUSTRY: NOW A UTILITY?

Large industrial companiesare now mini-generation

units in need of generationautomation software

TRENDS 2014

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infosys.com/trends2014

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THE UTILITIESCOLLECTION