2014 Report En Samsung C&T
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Transcript of 2014 Report En Samsung C&T
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Create the Future,
Lead the WorldSAMSUNG C&T CORPORATION
S u s t a i n a b i l i t y R e p o r t 2 0 1 4
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Samsung C&T Corporation2
ABOUT THIS REPORTOverview
Samsung C&T Corporation Sustainability Report 2014 aims to report our economic, environmental and social initiatives and performance to our stakeholders. It
mainly covers sustainability management issues deemed important to both our stakeholders and the company. This report is available in the form of a brochure
or on our website (www.samsungcnt.com) for all the stakeholders.
Reporting Period
This report covers our major activities and accomplishments from January 1 to December 31, 2013. Some quantitative data in this report includes figures for
the last three years, 2011 to 2013. For key company information, including corporate governance and the board of directors, this report covers information up
to 2014.
Reporting Principles
Samsung C&T follows the Global Reporting Initiative (GRI) guidelines, which are international reporting standards on sustainability management. This years
report has been prepared in accordance with the Core Option of the recently revised GRI G4 Guidelines. It reports all the essential indicators of the Core Option
among the General Standard Disclosures, as well as covering the Disclosures on Management Approach (DMA) and more than one indicator concerning key
aspects identified through the Materiality Assessment.
CONTENTS
Corporate Profile
CEO Message
Global Samsung C&T
Corporate Governance
Creating Sustainable Value
Integrated Risk Management
Stakeholder Engagement
Material Issues
Ethics and Compliance
Environment
Safety and Health
Employees
Supply Chain
Local Communities
Key Sustainability Indicators
Independent Assurance Report
Independent Assurance Report of Greenhouse Gas Emissions
Association Memberships and Awards
GRI G4 Index
Overview
SustainableBusiness
Our Key
SustainabilityPriorities
Appendix
06
07
08
12
16
20
22
24
28
32
40
44
50
54
59
62
6466
68
Shareholders/Investors
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Reporting Scope
Major topics for the Engineering and Construction Group and the Trading and Investment Group have been identified, respectively, based on the report contentdecision-making processes proposed by the GRI G4 Guidelines. For the connection between the identified issues and the Material Aspects of the GRI G4 Guidelines,
please refer to Material Issues and GRI G4 Aspects of the E&C Group and the T&I Group on page 25. This report covers DMAs by major Aspects and one or more Indica-
tors, as well as initiatives and achievements in other Aspects.
Reporting Boundaries
This report includes the business management activities of our domestic and overseas worksites, excluding entities invested by or affiliated with our company.
For environmental data, we have collected data on our entire operation sites in Korea and abroad. In the case of data on global operation sites of the Engineering
and Construction Group, we have collected data on operation sites within the top 70% in sales to enhance data credibility. We plan to broaden the scope of data
collection in the future.
For some data, such as greenhouse gas emissions, education/training and support performances, data on our value-chain partner companies are also included.
Concerning financial statements, this report contains the financial performances of Samsung C&T and its affiliated companies on a consolidated basis compiled in
accordance with the Korean International Financial Reporting Standards (K-IFRS), the Korean financial reporting standards adopted in 2011.
External AssuranceTo ensure the credibility of the report content and data, this report has received third-party assurance from Samil PricewaterhouseCoopers. The data on greenhouse
gas emissions in Korea received third-party verification from BSI.
Employees CustomersLocal
CommunitiesBusinessPartners
Government/Media
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OVERVIEW
1/ Corporate Profile
/ CEO Message
/ Global Samsung C&T
/ Corporate Governance
Samsung C&T Corporation4
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
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Founded in 1938 as the parent company of Samsung Group, Samsung C&T has pioneered Koreas
overseas sales operations since it was registered as the first general trading company in Korea in
1975.
In December 1995, the company acquired Samsung Construction, and has since operated two dis-
tinct business groups: the Trading & Investment Group (T&I Group) and Engineering & Construction
Group (E&C Group). The company is actively engaged in operations around the world with a busi-ness presence in more than 50 countries.
What We Do
Company Name Samsung C&T Corporation
HeadquartersSamsung C&T Building, 14, Seocho-daero 74-gil, Seocho-gu, Seoul,
137-956, Korea
Foundation 1938 (Merged with Samsung Construction in 1995)
Total Assets KRW 25.4659 trillion
CEO Chi-Hun ChoiBusiness Areas Building,
Civil Infrastructure, Plant,
Housing & Development
Global Network and Sales (as of the end of 2013)
Engineering & Construc tion Group Trading & Investment Group Consolidated Subsidiaries
Regional Headquarters,
Subsidiaries and Offices
InternationalProcurement Offices
32
6
Subsidiaries 47Offices 53
Korea
Overseas
2
84
KRW1,348.1bil
Europe
KRW 757.6bil Americas
KRW 17,057.7bilKorea
92,700
KRW
28,433.4bilTotal Sales
As of the end of 2013
CEO Shin KimBusiness Areas Trading, Organizing
Corporate
Profile
KRW9,270.0 bilAsia, Middle East and Africa
E&C Group T&I Group
Samsung C&T Corporation6
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
Greetings to Stakeholders
I would like to extend my sincerest gratitude to
you, our valued stakeholders, for your immense
support and continuous trust in us.
Despite the enduring global economic down-
turn in 2013, Samsung C&T marked meaningful
achievements in its construction and trading
businesses over the past year. The companys
Engineering & Construction Group achieved
more than $12.6 billion in annual overseas or-
ders, a record amount for a Korean construc-
tion company. In addition, the companys Trad-ing & Investment Group won an order for the
construction and operation of a power plant
in Chiles power generation market, which had
been dominated by leading global companies,
the first time a Korean company had done so,
thereby successfully opening a new market.
Such achievements are the result of concerted efforts made by our people at Samsung C&T to deliver the best value to
our customers and society.
With the impact of corporate activities on stakeholders and society gradually expanding, the values a company should
pursue are no longer confined merely to financial ones. Now, a company should be able to deliver positive value not only
to its diverse stakeholders, including its employees, partner companies, customers, and local communities, but also to
society as a whole.
Samsung C&T is engaged in an extensive range of CSR initiatives to become a company trusted by its stakeholders and
society, as well as to create value for the company. Our key social responsibility activities include efficient use of resources
and energy based on our global-standard environmental management system; enhancement of the support system for
shared growth with our partner companies; and social contribution activities tailored to the needs of local sites and over-
seas locations. In particular, as ethical management and safety management are matters that receive immense attention
and high demand from society, including our stakeholders, we at Samsung C&T recognize their importance and make
continuous investment and efforts in actively implementing them in every activity we are involved in.
Our valued stakeholders,
We hope that you will maintain your support for Samsung C&T, while keeping a close eye on the various activities we are
engaged in to create not only the companys value, but also sustainable values for society in general.
Thank you.
May 2014
Samsung C&T Corporation
President and CEO
Chi-Hun Choi
CEO Message
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Global Samsung C&T
Engineering & Construction Group
Goal
Vision
Core Value
ProfitableGrowth
Safety
Employees Shareholders PartnersCommunities
Integrity Appreciation
Customers
STAKEHOLDERS
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
The Engineering & Construction Group is engaged in a broad portfolio of businesses including
building, civil infrastructure, plants, and housing and development. Our skilled manpower and tech-
nological prowess, as demonstrated by numerous landmark projects in each business field, have
allowed us to achieve competitiveness on the global stage. We will continue to expand our services
across the value chain to include full EPC services (Engineering, Procurement and Construction),
and independent power plant (IPP) and public private partnership (PPP) projects, ensuring that wewill be able to continuously and preemptively deliver the value customers desire as a global top-tier
company.
Building
Samsung C&T has been acclaimed for its cutting-edge technology, constructing some of the worlds
tallest and most intelligent high-rise buildings, including the Burj Khalifa in the United Arab Emirates,
and one of the Petronas Towers in Malaysia. Moreover, we have successfully constructed high-tech
production facilities (semiconductor, LCD, and biotech facilities) and we are expanding our business
scope to cover other sectors such as healthcare and aviation. Thanks to our accumulated technology
and expertise, in 2013 we successfully won orders for the Tanjong Pagar building project in Singa -
pore and the New Ulaanbaatar International Airport project in Mongolia.
Civil Infrastructure
Samsung C&T has developed global top-tier technologies in bridge construction, as indicated by
its successful completion of the Incheon Grand Bridge, a cable-stayed bridge with the worlds fifth-
longest span. In recognition of our capabilities, we have been actively engaged in global projects,
including the High Speed Rail C280 project in Taiwan, the Jurong Island reclamation in Singapore,
the Delhi Metro in India, and the Al Salam Underpass construction project in the United Arab Emir-
ates. We are also combining our existing strengths in subway, railway, bridge, tunnel, and harbor con-
struction toward becoming a leader in mining infrastructure. In 2013, we won contracts for global
civil infrastructure projects that include the Riyadh Metro project in Saudi Arabia, the Doha Metro
project in Qatar, and the Roy Hill project in Australia, consolidating our position as a leading civil
infrastructure contractor.
Plant
Samsung C&T has proven it has top-tier technologies by undertaking such projects as the Qurayyah
Independent Power plant project in Saudi Arabia, a nuclear power plant project in the United Arab
Emirates that is the world's largest Combined Cycle Power Plant (CCPP), and an LNG terminal project
in Singapore. In addition, we have made strong progress toward becoming a value creator by ex-
panding our business scope to cover operation and maintenance (O&M) services, going beyond our
role as an engineering, procurement and construction (EPC) player. In 2013, we consecutively won
new contracts including the Rabigh II Independent Power Project in Saudi Arabia, an LPG terminalexpansion project in Thailand, and a phosphate plant in Morocco.
Housing
Samsung C&T was the first company in Korea to introduce the brand concept into apartment
construction with its launch of the Raemian brand apartments. The company is also taking the
lead in enhancing housing culture by providing new products and exceptional customer services.
From residential to community and commercial facilities, we are evolving into a leader in providing
mixed-use residential and commercial complexes. We are proud to have received the first prize in
the National Customer Satisfaction Index (NCSI) apartment category for 16 consecutive years, and
constantly strive to realize homes where love among family members is conveyed, and where nature
and humans coexist harmoniously, as well as to provide a more comfortable and convenient living
environment with our cutting-edge technology.
Major Businesses
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Vision
Management
Goal 2020
Management
Direction
Enhancement
of Four Core
Capabilities
Strengthen integrated global riskmanagement system
Expand business capabilities through efficientoperation of management resources
Secure and nurture core talents
Enhance execution of global businessstrategies
Global Top 10Trading Company
3rdin chemicals,5thin steel,
10thin coal and copper
Earnings Return on Equity
ROE
KRW
700billion
20%
Ensure competitiveness in trading
through selection and focus by 2015
Pursue stable growth based on core
capabilities by 2020
Global Samsung C&T
Trading & Investment Group
Samsung C&T Corporation10
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
The Trading & Investment Group is engaged in a wide range of projects, focusing not only on the
traditional trading business, but also on organizing businesses that comprehensively integrate our
key competitive capabilities, such as a global network, market intelligence, marketing, and financing
capabilities.
We intend to create global value by strengthening differentiated competitiveness in trading and
organizing. To this end, we strive to effectively execute our global business strategies by exploringnew markets and strengthening our global network, while expanding our business capabilities by
efficiently operating management resources. We also aim to secure and foster core talent who will
lead our businesses, thereby continuously reinforcing our business expertise.
Trading _ Chemicals and Industrial Materials
With the goal of joining the ranks of leading global companies specializing in chemicals and materi-
als, Samsung C&T offers a wide range of trading and business solutions in chemicals and industrial
materials by fully leveraging our expertise and a global network accumulated over the past threedecades.
Trading _ Steel
Pursuing a vision of becoming a global steel trader, Samsung C&T exports, imports and engages in
intermediary trade of steel products around the world. We operate overseas coil centers in several
countries, including China and Malaysia, as well as overseas precision stainless steel plants in Roma -
nia and Japan.
Trading _ Energy and Minerals
Samsung C&T is engaged in the trading of minerals such as coal, copper and rare metals. We have
also secured coal and copper mines in Russia and Chile, while operating offshore oil and gas produc-
tion fields in the Gulf of Mexico and Texas in the United States.
Trading _ Living Industrial
Samsung C&T globally sources and trades various industrial materials such as textiles and wood pel-
lets, as well as mobile accessories. We also operate a palm plantation in Indonesia.
Organizing
As a global project organizer, Samsung C&T is involved in various projects with global partners
around the world in the field of plants and machinery, including power generation, plant, ship-
building and infrastructure projects, as well as in the green energy sector, such as wind/solar power
generation and sales of solar components and materials. In 2013, the second phase of the Ontario
solar and wind power generation cluster project was successfully launched in Canada. In the same
year, the company won an order for a gas combined power plant project in Chile, securing a solid
springboard for advancement into Latin America.
Major Businesses
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Samsung C&T Corporation12
Board of DirectorsThe Board of Directors (BOD) of Samsung C&T makes decis ions concerning not only major manage-
ment issues, but also matters related to corporate social responsibility, including ethical manage-
ment and corporate governance.
The BOD consists of three internal and four external directors. The CEO ser ves concurrently as the
Chairman of the Board, and external directors are nominated by the External Director Recommenda-tion Committee.
Committees under the BODSamsung C&T has set up three committees under its BOD the Management Committee, Audit Com-
mittee and Outside Director Recommendation Committee. The Management Committee consists of in-
ternal directors selected by the BOD and deliberates on matters mandated by the BOD and other major
management issues submitted for consideration by the Management Committee. The Audit Committee
consists of only external directors to ensure its independence. It carries out various activities, including
conducting audits on directors job performance, investigating subsidiaries, and conducting audits on or
investigating other major business management issues of the company. It also oversees company-wide
sustainability management activities. The results of
activities conducted by the Sustainability Manage-
ment Committee, consisting of key executives of
the company, are also reported through the Audit
Committee. Members of the Outside Director Rec-
ommendation Committee appoint external directors
who can contribute to creating value for the compa-
ny by evaluating the expertise and ethical standards
of outside director candidates. The Outside Director
Recommendation Committee consists of one inter-
nal and two external directors elected by the BOD,
with external directors making up the majority of the
committee.
Board of Directors Profile
Name Company and Position Remarks
Internal
Direc-
tors
Chi-Hun Choi
President and CEO,Head of Engineering &Construction Group
Samsung C&T Corporation
Chairman of the Board,Chairman of Executive Committee
Shin Kim
President and CEO of Trading &Investment Group,Samsung C&T Corporation
Chairman of Outside DirectorRecommendation Committee,Member of Executive Committee
Young-Jo SangHead of Management SupportDivision (T&I Group) and Manage-ment Planning Division, SamsungC&T Corporation
Member of Executive Committee
External
Direc-
tors
Chong-Ook RheeProfessor of Economics,Seoul Womens University
Chairman of Audit Committee
Hyun-Soo Lee
Professor, Architecture &Architectural Engineering,Seoul National University
Member of Outside DirectorRecommendation Committee
Kyu-Jae JeongChief Editorial Writer,
The Korea Economic Daily
Member of Audit Committee,Member of Outside DirectorRecommendation Committee
Chang-Hyun Yun President, Korea Institute of Finance Member of Audit Committee
*As of the end of January, 2014
Corporate
Governance
Board of Directors
Organization of the BOD and ItsCommittees
Management
Committee
Audit
Committee
Sustainability
Management
Committee
Outside
Director Recom-
mendation
Committee
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
Major Activities of the BOD and the Audit Committee
Major activities of the BOD in 2013 included approval of the companys participation in large-scale
global projects, amendment of regulations on operation of the Board of Directors and the Manage-
ment Committee, and review and approval of the 2013 business management plan. In 2013, the
Audit Committee was engaged in the following activities: evaluating the operation of the internal
accounting management system; finalizing audit reports; receiving reports on the progress of finan-
cial statement and accounting audits; receiving reports on meeting results of the Sustainability Man-
agement Committee; and receiving reports on results of services conducted by external auditors.
Compensation
Compensation for the BOD members and the management are differentiated according to the re-
sults of regular business target reviews and performance evaluations. The limit of the compensation
is approved by a resolution of the general shareholders meeting. In 2014, compliance will be added
to the evaluation criteria.
Sustainability Management CommitteeThe Sustainabili ty Management Committee, established in 2010, consists of key executives from the
company. Under the leadership of the CFO, the committee coordinates and supports overall sustain-
ability management activities including compliance, shared growth and publication of sustainability
reports.
The results of its meetings are reported to the Audit Committee on a regular basis. Major issues
dealt with by the committee in 2013 include finalization of detailed plans such as risk management
strategies and PR initiatives in response to the changing external environment, compliance support,
and inspections, monitoring and training aimed to strengthen fair trade, as well as a report on the
publication of the Samsung C&T Corporation Sustainability Report 2013.
In 2014, we plan to carry out various activities with the goal of internalizing compliance and safety.
Date Agenda BOD MeetingAttendance
Jan. 28, 2013Two agenda items, including approval of the 62nd business report
and financial statements6 / 7
Feb. 21, 2013Four agenda items, including HQ guarantee of the Prai combined
cycle power plant in Malaysia6 / 7
Mar. 15, 2013Four agenda items, including participation in the Rabigh 2 thermal
power plant project in Saudi Arabia7 / 7
Apr. 25, 2013Two agenda items, including renewal of payment guarantee for the
Gangdong mixed-use development project7 / 7
Jul. 25, 2013Four agenda items, including amendment of regulations on the
operation of the Board of Directors/Management Committee7 / 7
Oct. 17, 2013Approval of financial statements for the first through third quarters
in 20136 / 7
Dec.13, 2013 Five agenda items, including approval of transaction ceilings withaffiliate persons for 2014 and four additional items
7 / 7
* For more information, please consult the DART website managed by the Financial Supervisory Service
(http://dart.fss.or.kr), which is the repository of Koreas corporate filings.
BOD Performance
BOD PerformanceIn 2013, a total of seven BOD meetings were convened. The attendance rates of the internal and
external directors stood at 100% and 89%, respectively.
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
SUSTAINABLEBUSINESS
2
15
/ Creating Sustainable Value
/ Integrated Risk Management
/ Stakeholder Engagement
/ Material Issues
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Samsung C&T Corporation16
Creating Sustainable Value
Value Chain
Supplier Partnerships / Signing of Project Contracts
Based on our brand value, global network, and capabilities to in-
tegrate our various businesses, Samsung C&T provides early stage
support for exploring potential projects, including financing andbusiness planning/proposal services.
Financing / Legal Affairs / Risk Management
Samsung C&T manages any obstacles that may be encounteredunexpectedly by customers in the project process including financ-
ing, legal and other risks.
Financing / Logistics / IT / Marketing
Samsung C&T plays diverse roles in the trading process ranging
from financing and logistics to marketing.
EPC (Engineering, Procurement, Construction)Samsung C&T mobilizes employees and suppliers with
top-tier capabilities at each stage of a project, from engineer-
ing and procurement through construction. Through ongoing
technology R&D activities, we enhance not only our internal
capabilities but also customer value.
Materials &Product Purchasing / Processing
In order to match suppliers with customers by taking
into consideration imbalances in regional demand
and supply and price differences, Samsung C&T estab-
lishes partnerships by identifying regional characteris-
tics and exploring promising items and customers.
F/S (Feasibility Study), Financing
Prior to project development, Samsung C&T
conducts feasibility reviews from multiple
perspectives. We also support the arranging of
financing to facilitate smooth development of
our projects.
Engineering / Procurement / Construction
SupplierPa
rtnerships/
SigningofProjectContracts
Materials&ProductP
urchasing
/Processing
Financing / Logistics / IT / Marketing
Financing / Legal Affairs / Risk Management
Exploring Promising Items &
Customers
Project Development
Exploring and Securing
Projects
TRADING
ORGANIZING
53%
32%
Salesby Business
Group
Sales by Region
E&C Group T&I Group
Korea
Asia, Middle East and Africa
EuropeAmericas
60%
5%3%
47%
E&C Group
T&I Group
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
Samsung C&T is a unique company in that it concurrently operates in two industries with different characteristics engineering and con-
struction, and trading and investment. The combination of the two different businesses has led to positive synergies that allow the company
to implement strategies and policies that can respond to the external environment in an efficient and preemptive manner throughout the
entire value chain. Such efforts have ultimately led to the creation of business models that can contribute towards boosting the value of the
company.
O&M (Operation & Maintenance)
Going beyond the traditional business areas of construction
companies, Samsung C&T offers total solutions across the
entire value chain by providing O&M services to customers
on an ongoing basis after the completion of projects.
Project Management / Project Completion
Based on its accumulated project operation capabilities, Samsung C&T
scrutinizes its successfully completed projects to ensure they become
internal assets, which contributes to its project management capabili-
ties. Samsung C&T also strives to maintain strong networks with its
customers that can lead to future opportunities.
Product Sales / Customer Use
Samsung C&Ts trading sector not only handles obstacles caused
by imbalances between suppliers and customers up until the final
stages of the value chain involving product sales and customer use,
but also fully fulfills a role as a main player at each stage of the value
chain.
Operation / Maintenance
Project Management / Project Completion
Product Sales / Use by Customers
21,545.5
25,325.9
28,433.4
Sales Unit : KRW 1 bil
2011
2012
2013
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Samsung C&T Corporation18
Samsung C&Ts Engineering & Construc-
tion Group won a US$1.214 billion contract
for the Rabigh II independent power plant
project tendered by the Saudi Electricity
Company (SEC). The project will deliver a
2,100MW combined-cycle gas-fired power
plant to Rabigh, 150km north of Jeddah,
the second-largest city in Saudi Arabia. The
Engineering & Construction Group will not
only provide engineering, procurement and
construction (EPC) services, but also partici-
pate in project planning and development
through an equity investment and engage
in operation and maintenance in the future,
thereby securing diverse revenue models.
Rabigh II Independent Power
Plant Project in Saudi Arabia
Riyadh Metro Project
in Saudi Arabia
Roy Hill Project in
Australia
Samsung C&Ts Engineering & Construction Group won a con-
tract for the Package III portion (Lines 4, 5, and 6) of a massive
subway network expansion in Riyadh, Saudi Arabia tendered
by the Arriyadh Development Authority (ADA). This is a turnkey
project in which the subway infrastructure and rail system are
tendered in a single package. Construction of the lines is takingplace concurrently. In congested downtown areas, we will apply
advanced construction methods that enable rapid construction
and establish detailed resource procurement plans in order to
successfully carry out the project. Based on its extensive experi-
ence in partnering with the worlds leading construction com-
panies and winning large-scale projects, Samsung C&T expects
to win additional business opportunities in the global railway
infrastructure market in the future.
Major Projects by
Business Group in 2013
The Roy Hill project, tendered by Roy Hill Holdings, is an EPC project that will deliver both an iron ore processing
plant and infrastructure, including a railway and a port. By winning this contract, Samsung C&T has established
itself as a mining plant and infrastructure player, an area considered to be one of the new growth engines for
the company. It also sees Samsung C&T make a successful entry into the construction market in developed
countries and mega/complex projects market. The Engineering & Construction Group will successfully imple-
ment the project by establishing project implementation strategies through thorough market analysis and by
maintaining close cooperation with local construction companies.
The Roy H ill project in Australia i s a mega-project that delivers an iron ore processing plant with an annual processing
capacity of 55 million tons, a 344km-long railway, a port and container yards with hourly processing capacity of 12,700
tons in four different locations. Therefore, it is extremely important to possess supporting technologies and real-time
integrated management capabilities. Samsung C&T is effectively employing the technologies and capabilities it has ac-
cumulated while successfully implementing diverse projects around the world. We are carrying out integrated manage-
ment through daily meetings and real-time field monitoring. We are also managing social and environmental impacts,
including the protection of local cultural heritage and other historical sites, and the protection of endangered animals
and plants through habitat relocation. Meanwhile, we offer safety education to workers and visitors to enforce our top
priority of Safety First. When selecting new partners, we consider their health and safety record as a major selection
criterion. The employees involved in the Roy Hill project are doing their utmost to successfully complete the project,
thereby securing new business opportunities for Samsung C&T as it joins the ranks of the top global mining EPC players.
STAKEHOLDER'S INTERVIEW
Australia Roy Hill Project Head Office, E&C Group _ Senior Vice President Suk Lee
E&C Group
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
Ontario Project in Canada
Samsung C&Ts Trading and Investment Group signed the
Green Energy Investment Agreement (GEIA) with the Gov-
ernment of Ontario in 2010 to construct the worlds largest
solar and wind power generation cluster with a capacity of
1,369MW. As of March 2014, the construction of the phase
one solar and wind power plant is underway, with a capacity
of 270MW completed in Chatham-Kent and a wind and so-
lar power generation plant with a capacity of 250MW under
construction in Haldimand. In addition, the construction of
phase two, with a total capacity of 550MW, will commence in
2014, including construction of a wind power plant in Huron
in March 2014.
The Trading & Investment Group of Samsung C&T won an order for construction of the Kelar gas-
combined power plant, with a capacity of 517MW, in Chile in November 2013. The project holds
a great significance in that a Korean company was able to enter Chiles power generation market,
which had been dominated by European companies. The groundbreaking ceremony for the proj-
ect tendered by BHP Chile, a local subsidiary of BHP Billiton, was held in February 2014. The BHP
Kelar power plant is scheduled for completion in 2016, supplying power to two copper mines
operated by BHP for 15 years.
Demand for expansion of power plants, including this project, is steadily rising as BHP continues
to expand its mining projects in Chile. However, the expansion of coal-fired thermal plants in Chile
is becoming difficult due to environmental problems. Thus, Samsung C&T anticipates additional
business opportunities for gas-fired combined cycle power plants in the future.
BHP Kelar Project in Chile
Samsung C&Ts Trading & Investment Group is actively seeking independent power plant (IPP) projects as one of its
growth businesses. We possess core capabilities for project organizing including investment, financing and partnering.
The Manzanillo LNG terminal project and the Norte II 433MW combined cycle power plant project in Mexico are some of
the projects that show our outstanding project organizing capabilities. Most notably, the 517MW BHP Kelar project holds
a great significance in that we have pioneered the power generation market in Chile. Chilean citizens have very high
standards for safety, health and environmental protection. Therefore, we plan to select local personnel in charge of safety,
health, environment and local CSR activities to carry out top-notch sustainability management activities in accordance
with strict standards set jointly with our clients. We will repay our clients' trust placed in us with our outstanding project
execution capabilities, and timely completion of projects, thereby becoming a locally trusted power developer.
Plant&Machinery Division,T&I Group _ Senior Vice PresidentKi-Jung Kim
STAKEHOLDER'S INTERVIEW
T&I Group
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Samsung C&T Corporation20
Effective risk management is a core element driving the value creation of a company. Amid in-
creasing uncertainties over the global economy, risk management should not only focus on de-
fensive aspects, but also lead to the creation of new opportunities through preemptive measures.
Samsung C&T's Engineering & Construction Group and Trading & Investment Group have estab-
lished systems for identification of, responses to, and management of risks by sector and carry
out activities to ensure these systems are firmly rooted in all of our operations across the globe.
Risk Management SystemSamsung C&T Corporation conducts risk management through a process designed to identify
assess respond tomonitor and report risks. We have established optimized risk managem ent
systems by sector in consideration of the characteristics and differences of the construction and
trading businesses. The risk identification, control and monitoring results are ultimately reported to
the Audit Committee under the BOD.
E&C Group
With increased orders for overseas mega-projects, the importance of the risk man-
agement capabilities of the Engineering & Construction Group is emphasized more
than ever. We have classified the risks related to our construction projects into 43
core risk factors in five areas (strategic, environmental, financial, compliance, and op-
erational) to preemptively manage elements that may undermine the companys value creation for
customers and its growth.
E&C Groups 43 Core Risks in Five Areas
Possibility of losses by changes in external conditions, including business environment,
competitors, customers, policies and regulations (uncontrollable areas)
Characteristics by country, price fluctuations, clients, business petitions, external labor
unions
Environmental Risks
M&As, new business strategies
Risks associated with the possibility of failures in strategies adopted by
the organization
Strategic Risks
Direct or indirect impacts by non-compliance with domestic and
international regulations
Fair trade, compliance
Compliance Risks
Losses resulting from errors, corruption, and inefficiency caused by problems associated
with employees, processes and systems in the organization
Operation of overseas bases, business management plans, IT security, cost information
security, document security, facility security, manpower allocation, execution capabilities,
partner companies capabilities, contract terms and conditions, contract administration,
selection of partner companies, participation of subsidiaries in joint ventures, granting of
credit, design errors, capabilities of facility design planners, ground obstacles, omission
of site characteristic calculations, project delays, feasibility studies, bidding, project direct
petitions, errors in specification application calculat ion standards, safety incidents, environ-
mental incidents, natural disasters, material quality, construction quality
Operational Risks
Integrated Risk Management System
ResponseMonitoring
& ReportingAssessment
System
Risk Registry LAS EVM PJT Portal
Organization
BusinessDivisions
ManagementSupport Division
Response
Assessment
Operation
Limit managementIssue management
Inspection/Assessment
InspectionAssessment Training
Organization
Business divisions/
Regional
Headquarters
ManagementSupport Division
System
S-ERP ERMS I-ONE Patners-ONE LSS
Preliminary Management
Market conditionsBusiness Model Customers
Integrated Risk
Management
Identification
E&C Group
T&I Group
Financing, foreign exchange transactions, changes in foreign ex-
change rates and interest rates
Financial Risks
Possibility of financial losses resulting from changes in interest rates,
stock prices, liquidity, credit ratings, etc.
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
T&I Group For the Trading & Investment Group, a solid network with overseas customers is the key to its business operation. Therefore, we
place paramount importance on the management of not only financial risks, but also nonfinancial risks, including the political
and environmental characteristics of countries where our customers are located. Therefore, the Trading & Investment Group
conducts company-wide management of a total of eight risk factors including risks associated with changes in the internal and
external environments of customers. We have established detailed standards for each area to identify and respond to the risks concerned.
Risk Management Enhancement Activities
E&C GroupWith the expansion of its markets and products, the Engineering & Construction Group has introduced the Project Life Cycle
(PLC) Management System to carry out preemptive risk management. We operate the Plan-Do-See-Feedback (PDSF) system in
which quality projects are explored and developed through country surveys, risk surveys and company-wide collaboration in a
phased manner from the project exploration stage. In addition, the company-wide support department and business divisions
provide support for early Field setup through project MOB (Mobilization), while enhancing the efficiency of sales activities through project
screening at the marketing and proposal phase and resolving problems in advance through early detection of risks at the implementation
phase by holding monthly PLC management committee meetings. Also, the Engineering & Construction Group provides online education
courses and training courses tailored to the characteristics of business tasks aimed at raising employees awareness of risk management,
thereby fostering independent risk management capabilities.
T&I Group The Trading & Investment Group strives to strengthen its capabilit ies to bui ld and manage an organizational culture where al l
the employees recognize the importance of risk management and take action based on our global risk management system.
The group laid the groundwork for enhancing preemptive BM management and the check and balance function by establish-
ing a new risk management system called the Enterprise Risk Management System (ERMS) following the adoption of the S-ERP
in 2013. In addition, employees check on and improve risk management on their own through the My Risk Care Week program, which has
been implemented since 2007. In particular, the group has reinforced safety and environmental management of operation sites with in-
creased importance placed on safety and environmental management in recent years.
Furthermore, Samsung C&T has established a taxation management system to effectively manage tax-related risks amid its global business
expansion.
T&I Groups Risk Factors in Eight Areas
Risk of non-fulfillment of contracts or contingent liabilities caused by a downgrade of credit ratings due to the bank-
ruptcy of customers and deterioration of financial conditions or other external factors such as rises in raw material pricesPartner
Risk of changes in the structural environment of the industry caused by changes in the life cycle and value chain of the
industry, as well as changes in competitors and replacements; direct risks caused by poor management of customers,
corporate and brand image, and local communitiesIndustry
Risk of failure to achieve business goals due to inappropriate business strategies, business structures, investment deci-
sions, etc.Business
Risks associated with fluctuations in market prices, including market products such as metal and petrochemicals, ex-
change rates, and derivativesMarket
Risk of property damage and incidents caused by natural disasters such as earthquakes and tsunamis, explosions, firesand environmental pollution; risks caused by changes in the global environment such as financial crises and climate
changeEvent
Risks caused by noncompliance with laws and regulations (trade, taxation, accounting standards, etc.) and business regula-
tions of countries affecting business, as well as noncompliance with internal regulations such as corruption and irregularitiesCompliance
Direct risks caused by changes in the political environment (politics, policies, regulations, etc.) of the countries con-
cerned, uncertainties over or changes in macroeconomic policies and economic conditions (inflation, economic reces-
sion, etc.) and indirect risks caused by overall impacts on the business environment due to such changesCountry
Risks caused by inappropriate internal processes, manpower and systems involving sales, procurement, inventory, logis-tics, production, management and project operation or negligent management/ management failureOperation
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Samsung C&T Corporation22
Customeruse
Feasibility Study
Financing
Materialsand productpurchasing
Processing
Building
Civil infrastruc-ture
Plants
Housing
ChemicalandIndustrialmaterials
Steel
Energy andMinerals
Livingindustrial
Plants andMachinery
Greenenergy
Customer use
Operation andManagement
Projectmanagement
Samsung C&T classifies major stakeholders into six groups shareholders and investors, employees, customers, local communities, business
partners, and media and the government. Each stakeholder group has diverse interests and requirements, and we operate communication
channels suitable for the points of contact by stakeholder groups. In addition, we carry out activities that can connect the value pursued byour stakeholders with our efforts to create value.
VALUECHAIN
STAKEH
OLDER
Supplier partnerships
Signing of project contracts
Customers
Shareholders
Investors
Local communities
BusinessPartners
Employees
Government Media
Stakeholder Engagement
Projec
tdevelo
pmen
tExp
loration
ofcustomersforpromisingitems
Explorationandsecuringofprojects
Eng
ineering
/Procuremen
t/
Con
st
ruction
Financin
g
/Lo
gistic
s/IT
/Mark
e
ting
Fin
ancin
g/Legal/Riskm
anagement
C
onstru
ctionC
ompletion
Product
s
al
es
Proje
ct
comple
tion
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
Areas of Interest
The government manages the companys compliance with its legal and social
responsibilities, while the media demands the companys transparent disclosure
of information as a medium connecting stakeholders and the company.
Samsung C&Ts Response
Samsung C&T actively engages in government policies and complies with
relevant regulations, while transparently disclosing information of interest for
stakeholders through the media.
Ethical
management
Supply chain
Safety and
health
Safety and
health of
employees
Areas of Interest
Employees hope that they are offered a safe and pleasant working environ-
ment. They place importance on the formation of an organizational culture that
promotes both the organizations development and the cultivation of personal
capabilities.
Samsung C&Ts Response
Coming from an organizational culture that consolidates and promotes solidarity
among employees, Samsung C&T supports employees development of profes-
sional capabilities. In addition, the company strives to create an environment
where employees can focus on their work by guaranteeing safety at work sites
and offering a wide range of welfare benefits.
Supply chain
Ethical
management
Areas of Interest
Business partners major areas of interest include the establishment of a fair trad-
ing relationship and partnerships. They also think highly of capability develop-
ment through cooperation with the company.
Samsung C&Ts Response
Samsung C&T endeavors to establish fair and transparent transaction relation-
ships with its business partners. The company realizes the value of shared growth
by disseminating information and technology and supporting its business
partners efforts for sustainable capability development.
Local
communities
Environment
Areas of Interest
Local communities call for the companys improvement and management of the
direct and indirect impact of its business activities on the economy and environ-
ment of the local communities.
Samsung C&Ts Response
Samsung C&T maximizes the effects of social contributions and enhances the
satisfaction of local communities and employees by carrying out environmental
protection and social contribution activities tailored to the characteristics and
needs of its operation sites in Korea and abroad and in local communities.
Homepage
Public hearing sessions
Press releases
Intranet
Webzine
Blogs
CEO message
Business partner portal
- http://www.seccpartners.co.kr
Various briefing sessions
Business partner council
Employees volunteer activities
Partnership with NGOs
Sustainable&
value-oriented
management
Integrated risk
management
Areas of Interest
Shareholders and investors invest their capital in companies with stable perfor-
mance and think highly of sustainable growth.Additionally, due to the recent
increase in receiving orders for mega-projects they also pay keen attention to the
companys capabilities to execute mega-projects.Samsung C&Ts Response
Samsung C&T pursues stable creation of profits, with its E&C Group focusing on
selective orders and project implementation management and its T&I Group
concentrating on invigorating trading business and continuously exploring
organizing business opportunities. Furthermore, the company has established an
integrated risk management system by sector, reinforcing its project implementa-
tion capabilities.
IR information disclosure
Credit ratings
Homepage
Roadshows and conferences in
Korea and abroad
Sustainable&
value-oriented
management
Eco-friendly
construction
and operation
Areas of Interest
Customers call for continuous communication concerning information and value
related to the companys products and services.
Samsung C&Ts Response
Samsung C&T strives to provide top-quality products and services to customers
by researching ways to improve the quality of its products and services at each
stage of the value chain. In addition, the company operates diverse
communication channels to reinforce customer trust.
Homepage
Customer centers
Customer satisfactionsurveys
Government
Employees
Business
Partners
LocalCommunities
Shareholdersand Investors
Customers
Communication channel
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Samsung C&T Corporation24
Samsung C&T performed a materiality test in order to identify issues of interest among our stake-
holders, as well as other key issues that will be discussed in further detail in the Samsung C&T Cor-
poration Sustainability Report 2014. Material issues were selected through a process of identifica-
tion, issue pools, prioritization, and validation and report in accordance with the GRI G4 Guidelines.
Selection Process for Material IssuesSTEP 1. Identification
Samsung C&T identified a total of 42 key issue pools by analyzing CSR-related international stan-
dards, including the GRI Index and ISO 26000; media research; analysis of construction and trading
business trends in Korea and overseas markets; and interviews with business divisions.
STEP 2. Prioritization
Samsung C&T prioritized issues by analyzing the degree of materiality perceived by external stake-
holders and the company, respectively. In 2013, we divided issue prioritization into those of the
Engineering & Construction Group and the Trading & Investment Group to reflect the characteristics
of the respective industries.
The degree of materiality perceived by stakeholders was assessed by identifying external stakehold-ers perceptions and preferences toward the company in relation to the issues concerned and the
impact of such issues on stakeholders activities and decision-making related to the company, as well
as by analyzing surveys taken among external stakeholders, industry reports and media research on
a weighted basis. The materiality perceived by Samsung C&T is designed to comprehensively under-
stand the connection between the issues concerned and the companys short-term, mid-term and
long-term strategy directions, as well as the companys impact on economic, environmental and
social conditions related to the issues concerned. To this end, surveys of employees, interviews with
employees, internal strategy and management document analysis and collection of opinions from
the management were undertaken.
Analysis for forming issue pools
Analysis of global initiatives related to
sustainability management, including the
GRI G4 Guidelines (sustainability reporting
guidelines) and ISO 26000 (international
standards on social responsibility)
International standards onsustainability management
Analysis of domestic and international
media reports on Samsung C&T Corpora-tion in 2013
Media
Analysis of key sustainability management
issues of global industry competitors
Peer Group
Analysis of interviews with Samsung C&T
employees who are in charge of sustain-
ability management
Interviews with employees
Prioritization Process
Perceptions and preferences
toward the company related
to the issues concerned
The companys impact on ac tivities
and decision-making related
to the issues concerned
Externalshareholders surveys
Industry analysis Media research
Materiality from the standpoint of Samsung C&T Corporation
Materialityfromt
hestandpointofstakeholders
Materiality Matrix
High
High
Low
Materiality from the
standpoint of stakeholders
Connection between issues and
short-term, mid-term, and
long-term strategy directions
The companys impact on economic,
environmental and social conditions
related to the issues concerned
Analysis of strategy andmanagement documents
Surveys of internalstakeholders
Opinions of the managementand employees
Materiality from the standpoint
of Samsung C&T Corporation
Material Issues of E&C
Group and T&I Group
Material
Issues
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
STEP 3. Validation and Reporting
Samsung C&T's major activities and accomplishments by material issues in 2013 were covered in this
report by identifying the material issues of the Engineering & Construction Group and Trading & In-
vestment Group through prioritization and by reflecting the opinions of executives and employees
of divisions in charge of publishing sustainability reports and material issues.
The views of external stakeholders in the value chain, as well as those of internal stakeholders, were
fully reflected in the issue pool formation and prioritization process. Therefore, the scope of material
issues to be reported includes the diverse stakeholders that exist in the value chain.
Category Major Activities and Accomplishments Page
Ethics and Compliance Establishment of compliance system 29
Compliance enhancement activities 30 - 31
Environment Environmental impact response 33 - 34
Climate change response and creation of new business opportunities 34 - 35
Special issue of the E&C Group : Eco-friendly construction and operation 36 - 39
Safety and Health Establishment of global integrated safety and health system 41
Activities to establish safety culture 42 - 43
Employees Family-friendly management 46
Innovation of organizational culture 46 - 47
Cultivation of employees 47 - 48
Special issue of the T&I Group - Cultivation of employees with business execution capabilities 48 - 49
Supply Chain Fair supply network management 51 - 52
Special issue of the E&C Group - Efforts for shared growth 52 - 53
Local Communities Social contribution activities in Korea and abroad 55 - 57
E&C Groups
Material Issues
T&I GroupsMaterial Issues
Aspects
Material Issues and GRI G4 Aspects of the E&C Group and T&I Group
Economy
Economic performance
Indirect economic impactsProcurement practices
Environment Society
Labor practices and quality
jobs
Employment
Occupational safety and health
Training and education
Diversity and equalopportunities
Society
Support for partnercompanies
New growth businesses
Response to climatechange
Protection of biodiversity
Establishment of safetyculture
Cultivation of globaltalents
Employee diversity andequality
Ethical managementeducation
Fair transaction process
Local communities
Anti-corruptionAnti-competitive behavior
Compliance
Integrated risk
management
Global businesses
New growth businesses
Management innovationactivities
New growth businesses
Cultivation of globaltalents
Balance between workand life
Employee diversity andequality
Incidents and disasterprevention
Innovation of organiza-tional culture
Compliance with code ofethics
Compliance with regula-tions related to ethicalmanagement
Contributions to andinvestment in localcommunities
Energy
BiodiversityEmissions
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3OUR KEYSUSTAINABILITY
PRIORITIES/ Ethics and Compliance
/ Environment
/ Safety and Health
/ Employees
/ Supply Chain
/ Local Communities
Samsung C&T Corporation26
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
27
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Samsung C&T Corporation28
ETHICS AND
COMPLIANCESamsung C&T continues to express its commitment to ethics and
compliance. Based on the CEOs uncompromising dedication to ethics
and compliance, our Company has built the compliance system into
the business process to align the compliance system with the business
goals, while encouraging all employees to practice compliance.
2013KEY PERFORMANCE
Number of employees who received compliance training
14,06110,821
21,058
2011
2012
2013
Unit : persons
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
External
Environment
Samsung C&Ts
Approach
Chief
Compliance
Officer T&I
GroupFair Trade Anti-corruption
Environment
and Safety
Information
Security
Prevention ofOperationalMisconduct
Integrity
E&C
GroupFair Trade Anti-corruption
Information
Security
Employment
/LaborSubcontracting
Safety/Environ-
ment/Quality
Compliance Risk Management Categories
Chief Compliance Officer and Chief Legal Advisor, Corporate Management Division (E&C Group) _ Senior Vice PresidentSun-Myung Kang
Since 2010, Samsung C&T has conducted a variety of compliance-related activities to make ethics and compliance a part
of the corporate culture. Based on the CEOs firm belief that violating the laws, regulations, or the customs of any of the
countries in which we do business will cause a devastating harm to our companys reputation and credibility, and ultimately
undermine growth, the Compliance Team has prepared the Compliance Control Standards, Compliance Operation Regula-
tions, and Compliance Code of Conduct. In addition, to ensure employees understand the Compliance Way which is the
Right Way to do business, and the CEOs way to do business, the Compliance Team provides online and offline education
programs to all of our employees. There are also campaigns, newsletters, and an internal broadcasting services, which will
increase employees knowledge on ethics and compliance. To monitor bad behaviors and incentivize good behaviors, we
have inspected the headquarters and construction sites, Depending on the findings, sanctions were imposed against vio-
lators and awards were showered on those who have shown exceptional behaviors. During the mandatory self-directed
compliance period (which takes place at least 4 t imes a year) employees in the business units are required to take initiatives
in compliance activities. Our Company is committed to creating sustainable growth-through transparency and fairness, and
by actions, not mere words. Ethics and compliance are the keys to creating sustainable growth. Ethics and compliancemust be engrained in our culture.
STAKEHOLDER'S INTERVIEW
Stakeholders, including the government and NGOs, have shown a continuous interest in the diverse
impacts of the construction industry on local communities. The trading and investment business
also centers on trading activities closely related to the national economy. Under the circumstances,
diverse stakeholders are continuously paying keen attention to the business activities of Samsung
C&T. Therefore, in order to ensure sustainable business operations, it is a prerequisite for the com-
pany not only to comply with laws and regulations, but also to establish a solid ethical managementsystem and have a positive impact on its internal and external stakeholders.
Putting the companys ethics and compliance management into practice begins with the com-
mitment of top executives, including the CEO. The top executives of both the Engineering & Con-
struction Group and the Trading & Investment Group have continuously stressed the importance of
ethics and compliance management. The E&C Group and T&I Group have consolidated their com -
mitment to ethics and compliance management under the respective goals of contributing to the
companys sustainable management by establishing a culture of global compliance and prevent-
ing incidents and protecting the companys reputation through compliance. Based on this strong
commitment to ethics and compliance management, Samsung C&T has built a company-wide com-
pliance system that includes not only its employees but also its partner companies.
Establishment of Compliance System
Samsung C&T operates departments dedicated to compliance risks to ensure its compliance with
laws and regulations in various fields related to its business activities. The departments inspect the
compliance status of the E&C Group and T&I Group regarding domestic and international regula-
tions related to sustainability management such as fair trade and environmental and safety issues,
as well as the companys internal regulations. They also offer education and training to strengthen
employees mindset towards compliance. In addition, the e-Cyber Audit Team, a channel where
employees and external stakeholders can report matters on compliance anonymously, has been
established on the Samsung C&T website. When reports are received, dedicated and related depart-
ments promptly handle them and take appropriate actions.
Major Activities
in 2013
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E&C Groups Compliance
Training System
Common CoursesInformation Security,
Anti-corruption,Employment and Labor
Advanced Courses
Track1 Subcontracting, Safety,
Environment, Quality
For employees engaged inconstruction-related work in thefour business divisions
Track2 Cartels, Unfair
Support, Misleading Advertising
For employees engaged in such job
groups as marketing, sales, quota-tion, design
For All Employees
E&C Groups Inspection Categories by Compliance Risk
Compliance
Risk
Inspection
Categories
Object of Inspection
Sites inKorea
OverseasSites
OverseasSubsidiaries
Key Areas
Fair Trade
Cartels - -
Unfair Assistance - - -
MisleadingAdvertisements
- - -
Anti-Corruption
Bribery - -
Agent - - -
InformationSecurity
Personal InformationProtection
Unfair CompetitionPrevention
Employmentand Labor
UnlawfulEmployment
- -
Subcontracting Subcontracting - -
Safety/Environ-ment/Quality
Safety/Environment/Quality
Q-HSE
Key Inspection Categories
T&I Groups Inspection Categories by Compliance Risk
Compliance
Risk
Inspection
CategoriesKorea
Overseas
Subsidiaries/Offices
Fair Trade Subcontracting -
Environmentand Safety
On-Site/Facility Safety
InformationSecurity
Inspection of Status ofS/W Use
-
Prevention ofOperationalMisconduct
Inspection on Compliancewith Operation Regula-tions/ Processes
Integrity
Inspection on Compliance
with Regulations/ Interna-tional Regulations
Compliance Reinforcement Activities
E&C GroupThe Engineering & Construction Group has a Compliance Team as a working-level
organization responsible for implementing compliance. The group operates the Com-
pliance Committee, which is presided over by the CEO and deliberates and makes
decisions on key matters on compliance control, and the Compliance Steering Com-
mittee (CSC), which is headed by the Head of Corporate Management Division and discusses de-tailed compliance activities. In addition, compliance managers are appointed by team and on-site
unit to ensure that voluntary compliance activities at work sites take root through self-inspection
and self-training activities. The group offers online training for all employees and offline training
tailored to positions and job duties on an ongoing basis. The online training, offered in Korean, is
divided into common courses (information protection, corruption prevention, employment and
labor) designed for all employees, and advanced courses offering specialized training depending
on the work characteristics of employees. The in-depth courses have a two-track system consisting
of construction (subcontracting, safety/environment/quality) and sales (cartels, unfair support and
misleading advertisements). The group also offers separate online training programs in English and
Chinese for foreign employees. Furthermore, the group conducts compliance self-diagnosis among
its employees every year, while establishing an around-the-clock monitoring system involving a
competitor contact system where employees are required to receive prior approval and producefollow-up reports when they contact competitor companies; the issuance of warning e-mails to
those who send e-mails using prohibited words related to compliance in key areas; and the intro-
duction of an e-mail filtering system that automatically blocks outgoing e-mails.
In 2013, the group expanded on-site compliance inspections, particularly for overseas projects and
subsidiaries. It conducted an inspection of compliance risk categories including information protec-
tion and the Labor Act at 24 field sites in Korea, eight overseas field sites and an overseas subsidiary,
while inspecting key areas in 25 departments in the headquarters, including the marketing depart-
ment. The E&C Group performed voluntary on-site inspections related to subcontracting at all of its
field sites in Korea and conducted on-site inspections in 21 locations. It also conducted voluntary
inspections concerning safety, the environment and quality on 2,358 occasions and on-site inspec-
tions on 2,408 occasions at home and abroad. During the I Compliance Week event, which washeld six times, a variety of programs were featured to make compliance part of daily life, includ-
ing a Compliance Academy attended by compliance managers from different business divisions; a
Compliance Lunch Concert, designed to emphasize the meaning of compliance while listening to
classical music; and a compliance slogan contest.
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
T&I Group The Trading & Investment Group operates the Compliance Committee, a supreme
decision-making body on compliance led by the CEO and consisting of top domestic
and overseas executives, and the Compliance Affairs Committee, consisting of com-
pliance officers and compliance managers designated by business divisions and sup-
porting divisions under the leadership of the Compliance Office. The Compliance Affairs Committee
is a body aimed at promoting independent operation of the group's compliance programs anddiscusses details on the operation of compliance programs, cooperates in activities and devises
plans. The group operates an ombudsman system to monitor the compliance status of business di-
visions and promptly responds to compliance-related inquiries or complaints filed by employees.
The ombudsmen of each business d ivision share their respective business divisions compliance ac-
tivity results and hold meetings to set future directions, striving to strengthen the compliance mind-
set of employees.
In 2013, the group implemented compliance training under the leadership of the Compliance Of-
fice for all of its employees in Korea and abroad, thereby enhancing their understanding of compli-
ance and reinforcing their commitment to compliance. Furthermore, in order to reduce the risk
of violating regulations related to the groups diverse business activities, group has produced and
distributed a Guide to Compliance with Subcontract Regulations, thereby enhancing employees
understanding of Korean subcontract regulations, while helping employees determine whetherthey might have violated Korean subcontract regulations on their own through the internal contract
review system. In addition, it provided support for environmental and safety inspections led by the
Human Resources Division conducting inspections based on checklists during on-site inspections
of chemical tank terminals and tank lorry companies.
The group also obligates all employees to sign compliance-related pledges, including a compliance
and ethics pledge and an information security pledge, thereby inducing the establishment of a cul-
ture of compliance and enhancing employees commitment to compliance. In addition, the group
encouraged employees to participate in such activities as a compliance quiz contest, while sending
newsletters on the monitoring of related regulations for reference.
In recent years, CEOs and top executives of the Engineering & Construction Group and the Trading& Investment Group have continuously declared their unwavering commitment to putting compli-
ance into practice at home and abroad. In particular, they have emphasized their efforts to establish
a strong organizational culture of compliance led by top executives and implemented by business
divisions with strong determination. To this end, Samsung C&T plans and implements education
programs through various channels, including online and offline education programs with the goal
of achieving a compliance education completion rate of 100% among all the employees of the E&C
Group and T&I Group. The company will also carry out activities to further substantiate inspection,
evaluation and compensation. The two groups also plan to use compliance as one of the factors in
evaluating top executives and award prizes to employees and operation sites that show outstanding
performance.
E&C Group The E&C Group will operate an exclusive organization to inspect compliance status
and strengthen its support for activities carried out by independent compliance op-
eration organizations formed by business divisions. The group will reinforce penalties
for violations of compliance in connection with the personnel management system,
while awarding prizes to compliance managers and sites with outstanding performance to raise
employees awareness of the importance of compliance and their commitment to complying with
the laws and regulations.
T&I Group The T&I Group will further encourage employees to carry out compliance activi ties by
renewing its compliance portal, while striving to put compliance management into
practice by reinforcing compliance inspection through individual self monitoring. In
addition, the T&I Group will provide more vigorous support for voluntary and inde-
pendent compliance activities by facilitating communication among compliance organizations
through increased Compliance Affairs Committee and ombudsman meetings and dispatch of new-
style newsletters covering monitoring of related regulations.
FutureGoals
T&I Groups Compliance Training
System
Common Courses
Advanced Courses
Advanced Training on Subcontract
Transactions
Offered for employees from business
divisions on subcontract transactions
Courses for Employees in Korea
(Understanding Compliance)
Courses for Employees Overseas
(Fair Trade, Corruption Prevention)
Advanced Training on Chemicals
Offered for employees from theChemicals Division and relatedsupport divisions
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ENVIRONMENT
Samsung C&T has preemptively responded to the demands of its
stakeholders and society for environmental management. The company
continues to make multifaceted efforts to create value for the company
and society as a whole through eco-friendly activities including reduction
of greenhouse gases and pollutant emissions, advancement into green
businesses, and protection of biodiversity.
2013 KEY PERFORMANCE
GHG Emissions Intensity
Energy Consumption Intensity
Environmental Management Expenditures
0.154
0.193
2011 2012 2013
0.146
2.142
2.639
2011 2012 2013
2.310
16.1
21.2
2011 2012 2013
18.6
Unit : tCO2-eq/KRW 1 bil
Unit : GJ/KRW 1 bil
Unit : KRW 1 bil
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
External
Environment
Samsung C&Ts
Approach
Major Activities
in 2013
The World Economic Forum, a private international forum in which the worlds renowned busi-
ness leaders, economists, journalists and politicians gather together to discuss and research the
world economy, publishes its Global Risks report annually. In the latest report, water supply, climate
change and sudden natural disasters were included among the top 10 risks. As such, the environ-
mental crisis is not some distant problem of the future, but a situation facing our generation. In order
to overcome such a crisis situation, governments are coming up with various environment-relatedregulations, including for greenhouse gas emissions and protection of fauna and flora, while NGOs
and local communities are calling for companies to take more responsible actions regarding their
business activities impact on the environment by adopting stricter criteria than before. Numerous
companies are making efforts to prevent financial or reputational risks that may be generated when
they do not fulfill their environmental responsibilities. Leading companies are using the crisis as an
opportunity by pioneering new business markets.
Samsung C&T endeavors to minimize environmental incidents and related issues through thorough
management of environmental impacts associated with its business operations. The company also
intends to identify and explore business opportunities generated in the process to create new markets.
E&C Group At the Engineering & Construction Group, the Safety and Environment Team, under the
company-wide Q-HSE Management Division, coordinates company-wide environmen-
tal activities. Environment managers from business divisions are appointed to join the
Q-HSE team to take care of environmental management activities on project sites. In
addition, the group systematically manages environmental performance data, achievements and
greenhouse gas emissions on domestic and overseas project sites through the Integrated Environ-
mental Performance Management System, which is the first of its kind in Koreas construction industry.
T&I Group The Trading & Investment Group conducts regular environmental inspections on op-
eration sites in Korea and abroad and offers environmental training to employees
concerned. The group intends to transform the environmental business into one of
the new growth engines that will lead the group in the future by making ongoinginvestments in the eco-friendly energy sector and winning orders for related projects.
Environmental Impact
E&C Group The Engineering & Construction Group makes concerted efforts to minimize negative
environmental impacts that may be generated in the course of its entire business
operation processes and to ensure that a better environment can be handed down to
future generations. Starting from 2013, the group has given additional points to sup-
pliers and partners with eco-friendly achievements and performances by conducting CSR evalua-
tions when selecting outsourcing and procurement partners. In addition, it supported its suppliers
efforts to acquire eco-friendly certifications, build eco-friendly construction processes, and estab-
lished greenhouse gas inventories through its initiative aimed to support the spread of environmen-
tal management among suppliers that had been implemented from 2010 to 2013. The E&C Group
has set up an integrated environmental management system that oversees both the headquarters
and construction sites, thereby ensuring that construction activities with potential environmental
impacts can be managed in an eco-friendly manner. The headquarters company-wide organization
lays the foundation for on-site management through environmental planning, environmental orga-
nization management, establishment and implementation of environmental training plans, environ-
mental documentation standard management and revision, environmental incident management
and the maintenance and management of the environmental management system (ISO14001).
Moreover, Q-HSE teams from each business division provide rigorous on-site support by carrying
out project site support, inspections, and evaluation, as well as providing support for on-site envi-
ronmental training. Project sites strive to improve the site environment and prevent environmental
incident under the leadership of project managers in accordance with the headquarters environ-
mental policy, while environmental managers are appointed to deal with on-site environmental
matters that include complaints management, drawing up of on-site environmental management
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Samsung C&T Corporation34
plans, environmental training, waste management, and the installation and maintenance of environ-
mental pollution prevention facilities. In order to promote mutual exchanges between on-site envi-
ronmental organizations and the company-wide organization at the headquarters, quarterly region-
al environmental council meetings are held in six areas featuring the participation of on-site
environmental managers, while workshops attended by on-site environmental managers are held
annually on a regular basis.Through systemat ic environmental management, as seen above, project sites in Korea and abroad
have shown outstanding eco-friendly management performances. In the case of the Jamsil Veterans
Association Tower project in Songpa-gu, Seoul, the group operated wheel washing machines and
high-pressure sprinklers at all times using ground water available in projects to prevent the genera-
tion of fugitive dust. In addition, it installed a stone and wood processing facility to prevent the scat-
tering of stone powder and sawdust. It also endeavored to minimize the spread of dust by installing
anemometers in construction sites to check the wind speed and suspend construction work if the
average wind speed was 8m/sec or more for 10 minutes.
In the meantime, in order to minimize possible complaints due to noise caused by construction
work, the S3/S3-A project site in Hwaseong City, Gyeonggi Province, established comprehensive
noise prevention countermeasures by introducing a noise simulation program at the early construc-tion phase. Additionally, the project site endeavored to minimize light diffusion toward residential
areas by measuring light luminance generated by construction equipment to minimize complaints
due to light generation.
T&I GroupThe Trading & Investment Group inspects hazardous chemicals management pro-
cesses, while conducting regular environmental safety inspections in business sites
with tanks storing chemicals. In September 2013, the CEO of the Trading & Invest-
ment Group visited the Ulsan chemical tank terminal to inspect its compliance with
environmental and safety regulations, demonstrating the top managements strong commitment to
the prevention of environmental incidents. In November 2013, the Chemicals Division conducted an
emergency response simulation assuming a tanker lorry capsizing accident and photosensitizer
leakage.
Climate Change Response and Creation of Opportunities
Samsung C&T is striving to preemptively respond to climate change on a company-wide level, while
creating new business opportunities in energy management, which is directly related to climate
change.
E&C GroupThe Engineering & Construction Group is making continuous efforts to achieve its
goals by 2015 based on mid-to long-term greenhouse gas management strategies.
The group has established internal GHG emissions calculation guidel ines, while devel-
oping guidelines on GHG emissions reduction during construction processes, con-
tributing to taking the construction industrys GHG emissions management level to the next height.
In addition, in order to respond to the GHG and Energy Target Management System that is sched-
uled to be implemented from 2014, the group has established a management system that examines
emissions generated not only by its headquarters and all the project sites, but also by other business
sites, including precast concrete (PC) plants and the Construction Technology Center.
In addition, the group has created new business opportunities through continuous research on
building energy-saving technologies. The E&C Group signed an agreement on a project to improve
the energy efficiency of the Guardian Building in Detroit, USA in September 2013. The achievement
was made possible thanks to the groups continuous investment in the development of the Korea
Micro Energy Grid (K-MEG) technology and system. Based on its judgment that such technology
may create great opportunities not only in the domestic market, but also in global markets, Sam-
sung C&T Corporation is pushing ahead with 10 global research demonstration projects in collabo-
ration with 60 institutions in Korea and abroad.
In collaboration with VTT, a state-funded
research institute in Finland, the E&C
Group has been separately implementing
a pilot project aimed at reducing energy
use in the VTT research wing and Aalto
University campus buildings by up to
15%since 2012.
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Overview Sustainable Business Our Key Sustainability Priorities Appendix
Future
Goals
On-site Environmental Data
Collection Targets (relative to sales)
2014
2015
2016
70%
90%
100%
Solar Power Cluster in Ontario, Canada Wind Power Cluster in Ontario, Canada
Department of Materials Chemistry & Engineering, Konkuk University_ Professor Tak Hur
STAKEHOLDER'S INTERVIEW
T&I Group The Trading & Investment Group is making investments in eco-friendly energy sourc-es and exploring business opportunities in the area on a continuous basis. The group