2014 P2P Benchmark Study - Data Preview
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Transcript of 2014 P2P Benchmark Study - Data Preview
Are you ready to talk data?
About the Study• Three years of online fundraising data from 169
organizations using Blackbaud’s peer-to-peer fundraising platforms.
• From 2012 - 2014, these organizations hosted nearly 18,000 events, recruited more than 14 million participants, and raised more than $1.4 billion online.
• In 2014, the study group organized nearly 5,500 events, recruited more than 4.3 million participants and raised nearly $434 million online.
Share your takeaways #P2PStudy
Event Types – Traditional P2P
Walks 5ks Cycle Endurance
Registration and Revenue Breakdown
#P2PSTUDY
Some KPIsThe Peer-to-Peer Fundraising Study uses the following performance indicators to measure participant and team performance:
• Percent of participants who fundraise online• Average amount raised per participant • Average online donation• Average number of donations per participant• Percent of participants who send emails • Number of emails sent per participant
#P2PSTUDY
Talk Data to Me!
Data Gonna Make You Jump! Jump!
Cycle
Endurance
5K
Walk
65.85%
68.04%
14.98%
31.27%
68.66%
67.38%
14.07%
30.74%
68.81%
66.88%
15.99%
31.36%
3Yr View: Percent of Participants Fundraising Online
2014 2013 2012
#P2PSTUDY
It Takes Two…To Make a Fundraiser!
#P2PSTUDY
Money For Nothing?
Keep On Movin’, Don’t Stop, No!• Participants who make a donation are generally
moved in some way by your mission. Double down on mission messaging with this segment.
• Using conditionals, make reference to their donation and encourage next steps. Ex. “Thank you for making the first step toward fighting animal cruelty Your fundraising will get us closer to the finish line.”
• Personally reach out to learn about why they are walking. Thank them for their donation and offer assistance in taking one additional simple step (like updating their photo or downloading the mobile app).
#P2PSTUDY
Cycle
Endurance
5K
Walk
$0.00 $10.00 $20.00 $30.00 $40.00 $50.00 $60.00 $70.00 $80.00 $90.00
$70.34
$70.82
$56.66
$59.12
$76.52
$73.54
$58.90
$62.97
$82.44
$75.15
$61.35
$66.81
2014 2013 2012
She Works Hard for the Money!
Average Online Donation – Three Year View
#P2PSTUDY
Testing…Testing 1, 2, 3…Amounts
Ascending vs. Descending
Preselected Gift Amount
#P2PSTUDY
It’s All About That Bass (or Base)
#P2PSTUDY
You Keep Me Comin’ Back For MoreRetention efforts do not start the day after the event. They start the day someone registers.
Are you delivering the best in class:• Customer service?• Day of event
experience?• Segmented, relevant
communications?
Cycle
Endurance
5K
Walk
0% 10% 20% 30% 40% 50% 60% 70%
58%
44%
40%
33%
57%
50%
33%
30%
56%
45%
36%
28%
3yr View: Returning Participants
2014 2013 2012
#P2PSTUDY
Message in a Bottle
#P2PSTUDY
Email – It’s All About The BenjaminsAverage Amount Raised Online
0 Emails Sent 1-15 Emails Sent 15+ Emails Sent
Cycle $279.00 $580.94 $1,394.66
Endurance $87.94 $705.31 $1,655.35
5K $17.71 $215.95 $591.94
Walk $44.43 $248.78 $747.91
#P2PSTUDY
Don’t Stop Believin’!
Percent of Email Senders over Three Years
Cycle Endurance 5K Walk
201233.3% 30.97% 6.17% 7.8%
201332.1% 28.43% 4.50% 6.8%
201432.0% 24.22% 5.05% 6.0%
#P2PSTUDY
Give a Little Bit• Start small >> send to 5-10
people, not to “everyone you know”.
• Share success stories >> but not overwhelming ones
• Inform participants about tracking capabilities
#P2PSTUDY
Take the Money and Run
#P2PSTUDY
We are the Champions!
#P2PSTUDY
Get to Know Your Data! • Interested in seeing how you
stack up to the benchmark?
• We’ll review your fundraising data, then compare it to the P2P Study and to peer benchmark groups based on your online performance.
• We’ll also look at how you’re using TeamRaiser and provide recommendations to make the most of your online platform.
Request your Personalized P2P Audit today!
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314.788362887492
521.215396582425524.891511487498519.887202561192485.472958763974
850.299046329295867.98969513722848.653036317923
Sample Average Online Revenue Raised per Fundraiser
New Existing
Sample Org
Cycle Benchmark
Cohort: On-line Rev-
enue
Cohort: Participants
Next Up! TeamsIt Takes a Team: How Team Performance Affects Your Bottom LineWednesday, July 8 | 2:00 p.m. ET The Pareto Principle states that for many events, roughly 80% of the effects come from 20% of the causes. As it applies to peer-to-peer fundraising, we often observe that 20% of participants or teams account for 80% of the revenue. So, what does this mean for your events?
This concept has become a favorite among peer-to-peer fundraisers as it helps us prioritize our time and resources around those who will have the biggest impact on the bottom line. But, there’s one problem—sometimes we don’t know which teams have the most potential for success. So, we’re left making educated guesses.
This webinar will take you into The 2014 Blackbaud Peer-to-Peer Fundraising Study to help you make those decisions. We’ll cover the following: • Team performance by event • Team performance data to prioritize • Team fundraising levels • Participant roles such as team captain, team members, and
individuals