2014 MCCVLC Distance Learning Administrators Survey Results & Discussion.

2014 MCCVLC Distance Learning Administrators SurveyResults & Discussion

Who • Twenty-five submissions

• Alpena Community College Mid Michigan Community College‐• Bay College Monroe County Community College• Delta College Montcalm Community College• Glen Oaks Community College Mott Community College• Gogebic Community College Muskegon Community College• Grand Rapids Community College North Central Michigan College• Henry Ford Community College Northwestern Michigan College• Kalamazoo Valley Comm CollegeOakland Community College• Kellogg Community College Schoolcraft College• Kirtland Community College St. Clair County Community College• Lake Michigan College Washtenaw Community College• Macomb Community College Wayne County Comm College District

West Shore Community College

Organization Structure• Reporting Line

– 40% report to Chief Academic Officer (2012 - 37%)(2013 – 42%)– 24% report to Academic Dean (2012 - 30%)(2013 – 17%)– 12% report to Non-Academic Administrator (2012–4%)(2013 – 13%)– 16% report to President

• ITC National Survey: more than 72 percent of respondents indicated they reported to the vice-president of academic affairs or to an academic dean.

Organizational Structure - 2014

In 2013: Centralized – 37%/Decentralized – 21%/Mix – 42%In 2012: Centralized – 33%/Decentralized – 26%/Mix – 33%In 2011: Centralized – 33%/Decentralized – 17%/Mix – 46%In 2010: Centralized – 48%/Decentralized – 19%/Mix – 33%In 2008: Centralized – 48%/Decentralized – 22%/ Mix – 30%In 2006: Centralized – 48%/Decentralized – 26%/ Mix – 26%

44%

24%

32% blended - separate distance education office, departmental control of scheduling (11)

centralized (i.e. a recognized office that provides administrative oversight of DL program) (6)

decentralized (i.e. each discipline is re-sponsible for it’s DL offerings and there is no institutional coordinating office) (8)

PersonnelFull-Time Staff in DE Program

2013 – Majority of Programs had 1 – 2 FT Employees2012 – Majority of Programs had 0 – 2 FT Employees

13%

21%

13%29%

25% Four or more (3)

One (5)

Three (3)

Two (7)

Zero (6)

PersonnelPart-time Staff in DE Program

2013 – Majority of programs had 1 – 4 (or more) pt staff2012 - Majority of programs had 0 – 1 part-time staff

12%

28%

12%8%

40%

Four or more (3)

One (7)

Three (3)

Two (2)

Zero (10)

Program - Enrollments

20%

28%

48%

4%

a decrease from Fall 2012 (5)about the same as Fall 2012 (7)an increase from Fall 2012 (12)No answer (1)

Fall 2013 online enrollment compared to Fall 2012

Program - Enrollments• What is the percentage of enrollment (credit/contact hr) that

your institution’s online program is of the total enrollment for your institution?• Average: 18.75 (2012 - 15%) (2013 – 14.7%)

Median: 13.7% (2012 - 15%) (2013 – 12.4%)

• Nationally – ITC reports a modest growth of 5.2% in online course enrollments.

Program Enrollments• Demand for online courses

48%

48%

4%

being met (12)exceeding current class of-ferings (12)No answer (1)

Program

• LMS Switch• Just 2 colleges said “Yes” (8%) – Down from 26% in 2012• Nationally, LMS switching down to 27% - ITC Survey

Angel (2) Blackboard (10) Canvas (4) Desire2Learn (2) Moodle (7) Other (2) WebStudy (1)0

2

4

6

8

10

12

Programs• Assessment of course prior to offering

• 76% have some assessment (2012 – 52%)(2013 – 73%)• Assessment of course after offering

• 48% report having assessment practices at some point after course is first offered (2012 – 46%)

• 24% report working on a review process• Offering online degrees

• In 2014 – 60% offer online degrees (15 colleges) 3 have plans to• In 2013 – 58% said yes (14 colleges)• In 2012 – 48% said yes• In 2011 – 42% said yes• Nationally – 87% offer at least one online degree – ITC study

Program• Section enrollment caps for online

Course MCCVLC ITC

Math 24 27Composition 24 25Intro Pol Science 24 30

Program• Online remedial classes

68%

28%4%

No (17)Yes, for credit (7)Yes, non-credit only (1)

Program• Online competency-based courses

52%

24%

8%

16%

No (13)No, but we are investigat-ing the options (6)Not at the present, but are in development (2)Yes (4)

Completion Rates

Nationally – 45% claim retention is comparable to on-campus rates; 53% said retention is lower for online classes; 2 percent report retention is higher for online classes than for tradition instruction. ITC – 2013 Study

40%

8%4%

40%

8%

About the same (10)

Much lower than the overall retention rate for the institution (2)

Slightly higher than the overall retention rate for the institution (1)

Slightly lower than the overall retention rate for the institution (10)

No answer (2)

Student Authentication• 100% of respondents require authentic username/passcode

access to course• Nationally – 100% have a similar requirement• Other options:

• Proctored exams – 21 colleges• Nationally 18% require online students take at least one proctored

exam• Plagiarism detections service – 9 colleges• Web browser lock-down service – 6 college• Student engagement w/academic integrity policy – 7 colleges• Authentic assessments – 2 colleges

Open Educational Resources• Impact on institutions

• 46% - Very Little (50% - Nationally)• 21% - Significant (45% - Nationally)• 33% - Not Sure

• Roadblocks to adoption• Faculty reluctance to use (20)• Lack of faculty awareness (16) (ITC – 76%)• Time needed to locate/evaluate resources (18) (ITC – 77%)• Credibility of sources (15) (ITC - 48%)• Lack of ancillary materials (11) (ITC – 30%)• Resistance from administration (2) (ITC – 13%)

Course Quality• Regarding course content and rigor – online courses compared

to face-to-face traditional courses:• Superior to face-to-face traditional courses

• MCCVLC Study – 2 responses, 8%• ITC Study – 14%

• Equivalent to face-to-face traditional courses• MCCVLC Study – 17 responses, 68%• ITC Study – 82%

• In need of improvement• MCCVLC Study – 6 responses, 24%• ITC Study – 4%

Course Development• More colleges using a team development model

• 10 colleges use extensively/9 colleges use sometime• Master/template courses

• 7 colleges employ master templates for all courses/8 colleges use them sometimes

• Average length of time to develop online course• 3 – 6 months – 55% of colleges• 1 – 3 months – 29% of colleges• 6 – 9 months – 8% of colleges• 9 – 12 months – 8% of colleges

• Average # of courses developed last year – 10• Total # of courses developed last year among all - 222

Program - Greatest ChallengesChallenge

Ranking 2014 Ranking2013

(Spring)

ITC Ranking 2013 (Fall)

Adequate quality assessment of distance learning courses

1 1 4

Support staff needed for training and technical assistance

2 2 2

Adequate student services for distance learning students

3 4 1

Adequate administrative authority 4 5 3

Operating and equipment budgets 5 3 5

State Authorization regulations 6 10 6

Compliance with new financial aid attendance requirements

7

9

8

Compliance with student authentication regulations 8 6 9

Faculty acceptance 9 7 7

Organizational acceptance 10 8 11

Adequate space for training and technical assistance 11 11 10

Student acceptance 12 12 12

Greatest Challenges

Callenge


(Spring)


Adequate quality assessment of distance learning courses 1 2 2

Support staff needed for training and technical assistance 2 5 3


Adequate student services for distance learning students 4 4 1


Student authentication in online courses 6 7 7




9

6

8

State Authorization regulations 10 6



Callenge


(Spring)


Adequate quality assessment of distance learning courses 1 2 2

Support staff needed for training and technical assistance 2 5 3


Adequate student services for distance learning students 4 4 1


Student authentication in online courses 6 7 7




9

6

8

State Authorization regulations 10 6



Greatest Challenges• Other Challenges

• Maintaining/Achieving Quality• Faculty – Contracts, Training• Lack of vision by upper administration• Decentralized situation = Responsibility and no authority• Lack of commitment from other departments

• Public Policy Issues• Future federal regulations – state authorization• HLC

Faculty – Greatest ChallengesChallenges Ranking

2014ITC

Ranking2013 (Fall)

Engaging faculty in developing online pedagogy 1 1

Evaluation of faculty 2 2

Union contracts 3

Training 4 3

Workload issues 5 4

Technical support 6 6

Buy-in to electronically delivered instruction 7 9

Recruitment 8 8

Compensation 9 5

Intellectual property/ownership issues 10 7

Faculty• Teaching Ratios for online course

• Full time average – 68% ( for 2012 - 63%)• Nationally – 57%• Part time average – 34% (for 2012 - 37%)• Nationally – 43%• Everyone continues to have a hard time finding qualified faculty

• Limiting number of classes taught• 40% do not limit (for 2012 - 48%)

Faculty• Limit the number of courses taught as a full load

60%

40%

No (15)Yes (10)

Faculty• Interaction with students requirement

68%

32%

No (17)Yes (8)

Faculty• Mandatory training to teach online

36%

64%

No (9)Yes (16)

Nationally, nearly 60% require 6 or more hours of trainingIn 2012 – 59% reported mandatory training to teach online

Faculty• Re-certification for seasoned online faculty

64%

24%

12%

No (16)We are considering this option (6)Yes (3)

Student – Greatest Challenges

Challenges Ranking2014

ITCRanking

2013 (Fall)

Orientation/student readiness for taking distance education classes

1 1

Cheating/Secure online testing 2 7

Providing equivalent virtual student services (e.g. financial aid, library services, tutoring) 3 2

Assessing student learning and performance in distance education environment 4 3

Low student completion rate 5 5

Completion of evaluations 6 6

Computer problems/technical support 7 4

Recruitment/interest in distance learning 8 8

Disruptive student behavior 9 9

Student Support ServicesService Currently

offerNo plans to offer

Plan to offer in the next year

Plan to offer in two or more

years

Dedicated distance learning program website 15 4 3 3Online student orientation for distance learning classes (or orientation CD) 17 1 6 1

Dedicated faculty training staff for distance learning program19 1 3 1

24/7 faculty help desk and technical support for distance learning classes 9 11 0 5

24/7 student help desk and technical support for distance learning classes 7 13 2 5

Campus testing center for distance learning classes21 0 1 3

Online library services 21 1 2 1Online advising services 11 4 4 6Online tutoring assistance 13 3 3 6Online student organization website and services

14 9 0 2

Online plagiarism evaluation 15 5 3 2Online student course evaluation 21 0 3 1Online counseling services 7 12 3 3Online writing lab 6 11 5 0Online admissions to institution 22 3 0 0Online information and application to financial aid

23 1 1 0

Online payment of tuition and fees 24 1 0 0Online registration of courses 25 0 0 0Online textbook sales 25 0 0 0

Library Services• Librarian assigned to serve distance learning courses

58%

42%

No (14)Yes (10)

Library Services• Institution follows ACRL (Association of College & Research

Libraries) Standards for Distance Learning Library Services

28%

32%

28%

12%

In process (7)No (8)Yes (7)No answer (3)

2014 MCCVLC Distance Learning Administrators SurveyResults & Discussion

2014 MCCVLC Distance Learning Administrators Survey Results & Discussion.

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