2014 ISG and Momentum overview pch march
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Copyright © 2014 Information Services Group, Inc. All Rights Reserved. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from ISG, Inc.
Patrick Hill
Global Head – Business Development and Client Relationship: Service Providers
ISG Research & Insights: www.isg-one.com/web/research-insights
January 2014
ISG Overview
2 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
The Power of One: ISG-One
Information Services Group, Inc. (ISG Inc.) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve
Operational Excellence.
A premier independent
technology advisory serving the
U.S. public sector
The premier independent provider of business and IT benchmarking, performance improvement, data and analytics services.
the power of One
The world´s leading sourcing data and advisory firm
TM
3 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
With advisors across the globe we are in the locations that matter to you. ISG focuses exclusively on helping clients achieve operational excellence. Our depth of experience is
unrivalled.
ISG Solutions Support Your World - Unrivaled Depth of Experience
scale
Over the past 5 years we have advise on 20% of the
Sourcing Market’s annual TCV awarded* and over 65% of the TCV sourced with the aid of an advisor. Having
consulted on $365 billion+ in contract value, no other advisory firm comes close to our level of market engagement and experience.
clients
70% of the Forbes Global 100 are ISG clients. ISG advises the world’s largest blue chip firms through some of their most critical business operations transformation projects.
value
80% of ISG clients are either repeat or direct referrals. Our clients come back to us time and time again for critical market insight and advice around their strategic operational imperatives.
market voice
The ISG Outsourcing Index® is the premier source of quarterly insight. ISG is considered the authority on trends and developments in the global outsourcing industry.
ISG has supported more than 1´800 organizations with over 11´000 engagements
800+ Professionals Worldwide
Operating from 21 Countries
4 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
Award-Winning Consultants
Sourcing Advisor of the Year Thought Leader of the Year Human Resources Outsourcing Association (HROA)
Best Outsourcing Thought Leadership Award The Outsourcing Institute and The Delve Group
Top Full Service Outsourcing and Off-Shoring Advisor The Black Book of Outsourcing
The Best of the Global Sourcing Advisory Firms The Outsourcing Hall of Fame The International Association of Outsourcing Professionals (IAOP)
5 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
Research & Market Intelligence
We provide annual subscription and custom research services for buyers and service providers. Our products provide insights into buying behaviors,
industry trends and clients’ objectives.
ISG experts serve 500+ clients annually in transforming and optimizing their operational environments.
ISG Service Lines
Managed Services
We offer services from managing our client’s buy-side relationships with their service providers to full service, multi-year agreements providing best
in class operational governance.
We help clients design and implement change in their operational environments by leveraging our rich data stores to identify improvement opportunities in
service delivery, operational optimization and cost.
Strategic & Operational Consulting
6 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
Recognizing the reality of constant change in your enterprise, our Products and Services Portfolio aims to meets your needs, throughout.
The ISG Products & Services Portfolio
Copyright © 2014 Information Services Group, Inc. All Rights Reserved. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from ISG, Inc.
Patrick Hill
Global Head – Business Development and Client Relationship: Service Providers
ISG Research & Insights: www.isg-one.com/web/research-insight
January 2014
Inform - Momentum Services Overview
8 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
An AccessISG subscription addresses the primary objectives that service providers have when working with third party advisors
Membership in AccessISG helps service providers better target, win, and retain clients.
Opportunity Insights Access Education Lead
Generation Collaboration
Our Research shows that service providers have a certain set of objectives when engaging with market influencers, so our services are
designed to help service providers maximize their opportunities
9 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
Inquiry with Advisors Contract KnowledgeBase Market Alignment Sessions
Data Exchange/DRFI Engagement Scorecard Market Trends Research
An AccessISG subscription addresses the primary objectives that service providers have when working with third party advisors
Membership in AccessISG helps service providers better target, win, and retain clients.
Opportunity Insights Access Education Lead
Generation Collaboration
AccessISG offers specific deliverables to help service providers achieve their goals. All of the following services are included in your
base AccessISG subscription
10 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
Market Workshops Client Connect Pursuit Effectiveness
Transition Certification Go-to-Market Support Custom Research
An AccessISG subscription addresses the primary objectives that service providers have when working with third party advisors
Membership in AccessISG helps service providers better target, win, and retain clients.
Opportunity Insights Access Education Lead
Generation Collaboration
AccessISG also offers a variety of optional services that can be added to be sure that no matter what your specific objectives are, we have
services to help you accomplish those goals.
11 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
+
AccessISG Membership
Opportunity Insights Access Education Lead
Generation Collaboration
For a service provider whose goal is to increase awareness
Market Alignment Sessions for targeted verticals
Market Differentiation Research
Expanded Inquiry
12 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
+
AccessISG Membership
Opportunity Insights Access Education Lead
Generation Collaboration
For a service provider whose goal is to maximize opportunities
Market Alignment Sessions for each vertical
Methodology Training
Client Connect
Transition Certification
Bid Material Review
13 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
+
AccessISG Membership
Opportunity Insights Access Education Lead
Generation Collaboration
For a service provider whose goal is to increase win rates
Market Alignment Sessions for each vertical
Methodology Training
Client Connect
Transition Certification
Pursuit Effectiveness Research
Expert Coaching
14 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
AccessISG Membership
We will work with you to identify the right set of services to accomplish your objectives
Opportunity Insights Access Education Lead
Generation Collaboration
AccessISG membership… • Arms your go-to-market teams with ISG account-based research • Provides go-to-market teams with account specific insights to assist in account
profiling and account planning activities • Provides your go-to-market teams with access to advisors to develop relationships
and better understand your opportunities within each market sector
Obtain additional services to support your specific objectives, such as… • Client Connect for lead generation • Market alignment workshops to educate advisors on your market differentiation • Pursuit effectiveness research to improve win rates • Expert coaching on specific large client opportunities to enhance winning potential
15 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
What makes our research different?
• ISG advisors are NOT analysts, they are practitioners that work hand in hand with clients on their outsourcing strategies and provider selection decisions every day – therefore our view on the market is different (and more relevant for sales organizations) than traditional research firms
• Our data is very high quality – we source our contract knowledge from three sources: our own deals, publicly available deals, and data exchange with 65+ service providers. This gives us a comprehensive view into outsourcing activity and allows us to cross check our information.
• We take an account-centric view in our research approach. Providers think about the market in terms of accounts, so our research does the same thing.
Momentum Subscription Services
16 Copyright © 2014 Information Services Group, Inc. All Rights Reserved
Any Questions ?
• For More information contact:
Patrick Hill
203-304-9111 office
860-221-9433 cell
Momentum Subscription Services