Respiratory Care

Fall Action Plan ForumNovember 2014

Tony Spera, BSRC, RRT

Director of Respiratory Care Services

Steve Acton, BS, RRT-NPS

Pediatric Manager of Respiratory Care Services

OUR LEADERSHIP TEAM

Director: Tony Spera, BSRC, RRT

Manager: Steve Acton, BS, RRT-NPS

Supervisors: Davida Nelson, BS, RRT, CPFTSunil Edward, RRTByju Thomas, RRTDavid Gibson, BS, RRTJeremy Miller, RRTLouis Bracken, RRT, RPFTDavid Barton, BA, RRTGreg Merritt, BS, RRT-NPS

Who Are We?

Steve Acton, BS, RRT-NPS

The Respiratory Care Services Department of Medical City

Dallas Hospital will employ engaged therapists that are trusted,

respected and accountable for providing superior care to those

we serve. We must be recognized as valuable leaders in our

field of expertise and in our community.

Our Mission Statement

Annie Elias,RRT

Staff Participation

Staff Participation

• What is working well?

• What do you want to keep doing?

• What could we do to improve and how?

• What tools/resources are needed to do your job effectively?

• Are there other areas of concern that need to be improved upon and how?

Staff Participation

• What could we do differently

• What do you want to keep doing?

• What could we do to improve and how?

• What tools/resources are needed to do your job effectively?

• Are there other areas of concern that need to be improved upon and how?

Next Steps?

• Staff feedback sessions completed

• Department action plans created with staff feedback

• Implement action plans

• Review action plan progress during quarterly forums

Feedback Session

What’s going well!

• Leadership• Rounding• Schedules• Equipment• Education/CEU/Quarterly education• Opportunities within the department• Communications• Team work

Opportunities Shared

• Pink badges for NICU therapists

• CPOE

• Low volume/high risk in-services

• Consistency of care

• Pay/Benefits/FSA

• Turnover- nursing specific

• Meeting minutes posted on webpage

• High capacity census

• IV pump education

• New construction- Future of RT

• Work-list process

Action Plans

• Day to Day activities and decisions demonstrate that quality is a toppriority

• Add dept. quality metrics to quarterly forum• Add quality metric to High 5• Respiratory Care Knowledge Portal

• Feel my benefits compare favorably with similar companies

• Discuss benefits in dept. forums• HR/Med City sends out info on benefits• Staff to attend benefits fair• Create WOW point give away to educate on current benefits

Action Plans

• I understand how my pay is determined

• HR update with how pay is determined• Benefits fair• Information on pay vs. total compensation• WOW point raffle on questions on pay vs. compensation

• Sufficient effort is made to get the opinions/thoughts of staff

• Add staff round table to end of meetings• Add staff to stop light report-who made the request• Effective rounding• WOW point opportunities/raffle for positive professional

feedback

What’s Next

• Department Pizza Parties!!!!

• Peer interview team training

• Annual Turkey Toss

• Hospital Forums

• Benefits enrollment

• Quarterly and Annual skills lab

• Hospital holiday party

• Department adopt a family

• Staff credential/education information