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Facilities / Fundraising / Continuing Education / Staff Management Children’s Ministry / Outreach

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Table of ContentsFUNDRAISINGPowhatan Community Church Powhattan, VA 4Granger Community Church Granger, IN 5

FACILITIESCHILDREN’S SPACESCross Timbers Community Church Argyle, TX 6

ENERGY-EFFICIENCY

First United Methodist Church of Orlando Orlando, FL 7

FOOD SERVICE

Lufkin First Assembly Lufkin, TX 8

INTERIOR ELEMENTS

St. Joseph Catholic Church Wapakoneta, OH 9

CONTINUING EDUCATIONCorban University’s School of MinistrySalem, OR 10

STAFF MANAGEMENTGloucester County Community Church Sewell, NJ 11

OUTREACHFaith Baptist ChurchSpokane, MO 12

Good Steward Awards: 2014 The third-annual Good Steward Awards program by Church Executive Magazine celebrates churches that demonstrate best practices and innovation in several categories, from facilities to fundraising.

The Good Steward Awards also spotlight suppliers who come alongside these recognition-worthy churches to make these efforts possible. (No man, nor church, is an island.)

This year, you’ll find a variety of case studies.

• Two of the churches recognized demonstrate fundraising excellence. In Virginia, one church is on budget to make the most aggressive budget increase in 10 years, thanks to the fundraising initiatives it put into action. In Indiana, another has conducted three different capital campaigns in the past eight years — with fantastic results. Find out what worked.

• At a Texas church, a thoughtfully designed children’s facility has not only prioritized ministry to the youngest members, but also helped to retain first-time visitors and generate enthusiasm and connection among long-time members.

• In Orlando, a forward-thinking church has built an energy-efficient, LEED-certified chapel and multipurpose facility — definitely the exception, not the rule, when it comes to church construction projects. Find out why they chose the road less traveled and the benefits they’re enjoying as a result.

• In Texas, a well-thought-out church café promotes connection between members and guests, and also generates revenue to fund and promote ministry.

• A church in Ohio overhauled its wood pews, breathing new life into the space and giving parishioners more “room to maneuver.” It even worked with its supplier to match the pews’ 100-year-old wood stain.

• In Oregon, a Christian university has expanded and adapted its continuing education offerings to meet pastors’ busy schedules and increasing need for leadership and management training.

• In New Jersey, a church has taken its once-cumbersome, in-person volunteer leadership development training processes to the Web. This flexibility has upped enrollment and course completion.

• A Missouri church has found a way to meet its members and community’s outreach needs with free supplies — from office products to sporting goods.

If your church is doing exceptional things in the areas of FACILITIES, FINANCE, FUNDRAISING, LEADERSHIP, SAFETY & SECURITY OR TECHNOLOGY, resist the urge to be humble: submit a nomination form today. Your church’s story might spur another church to follow that good stewardship lead. Or, maybe you’re a supplier to church market who has an exceptional church client or case study to share. We want to hear from you, too.

Nominations are now open for our 2015 Good Steward Awards. The deadline is September 30.

All the best to you and your ministry,

TALK TO ME:

Email: rslaybaugh@churchexecutive.comFacebook: ChurchExecutiveMagazineTwitter: @churchexecutive.com

CHURCH EXECUTIVE • G O O D S T E WA R D AWA R D S 2 0 1 4 • February 20154 churchexecutive.com

Fundraising ExcellencePowhatan Community Church — Powhattan, VA

On May 18, 2014, Powhatan Community Church (Powhattan, VA) enjoyed its largest single giving day in the church’s 13-year history. And, founder and Senior Pastor Brian C. Hughes reported that the church was on budget to make the most aggressive budget increase in 10 years. All this exceeded the giving increase for which Hughes and his staff planned and prayed.

Having enlisted the coaching of Suwanee, GA-based The Charis Group in late December 2013 — and Mark Brooks, its founding partner and president — Hughes says giving at PCC is “up in the stratosphere.” True: average year-to-date giving at the church is up more than $70,000 (an 18-percent increase) compared to the same period last year, and up 10 percent over 4Q 2013.

So, what worked? We asked Hughes to loop us in.

May 18, 2014 was the church’s “largest single giving day in its history.” For what was the church raising funds at that point?

Hughes: We had a very aggressive budget goal for 2014 — almost a 30-percent increase over 2013. We had worked very hard to promote and teach better stewardship, and people responded. What they were giving to that day was our general offering.

On a coaching level, with whom on the church staff was / is Brooks working?

Hughes: Primarily just me, as senior pastor. But he has done a little work — at my request — with the rest of my senior staff.

Looking back on the process, what are the most instrumental tenets or takeaways you’ve gained?

Hughes: The most significant teaching we’re received — by far — is the “connecting of the dots” every single Sunday. We used to treat offering time as sort of a pause in our service. [Brooks] helped us to see that this can be a significant and motivating moment if we’ll help people see that when they give here, great things happen!

Second, he helped us see the power of a coordinated, multi-layered communication approach when it comes to stewardship and giving awareness — through emails, social media, “snail mail” letters, program information, et cetera. He helped us develop a coordinated approach.

Third, [Brooks] helped us emphasize and invigorate our online giving. When he began working with us, our online giving represented between 3 percent and 4 percent of total giving. Now, it’s at 16 percent!

What kinds of increases has your church seen in its giving as a result?

Hughes: Giving increased in 2014 by almost 30 percent — $370,000.

What are most rewarding ongoing aspects of this generosity coaching?

Hughes: First, there’s a renewed sense of energy and a reduction or elimination in the sense of dread when it comes to talking about money, giving and generosity in our church.

Second, we’re far less stressed about making our budget from week to week, as there’s now some margin.

Finally, there’s great inspiration in the stories we’re hearing about people who are learning the blessing of being a generous giver.

Brian C. Hughes

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Fundraising ExcellenceGranger Community Church — Granger, IN

Granger Community Church (Granger, IN) underwent capital campaigns in 2007, 2011 and 2013.“[Our consultant] focused less on money and more on raising disciples who are generous,” recalls Tim Stevens, who served as executive pastor at GCC for 20 years. “And, they didn’t bring a cookie-cutter, one-size-fits-all solution.”

True to form, Joel Mikell, president of Dallas-based RSI Stewardship, says bringing in a team of subject matter experts was one of the creative things the firm did when working with GCC. First enlisted to come alongside GCC for the first campaign in 2007, this team was comprised of Executive Vice President Bill McMillan, as well as Dan Marengo and Doug Turner.

Throughout all three campaigns, this team worked with Stevens’ entire leadership team, as well as many of GCC’s pastors and directors leading various departments.

Here, Stevens and Mikell talk about what worked, consistently.

What projects was the church funding with these three campaigns?

Stevens: We raised money for a new commons addition that provides casual space for our congregation to use on the weekend and for the entire community to enjoy throughout the week. This “hotel lobby”-type space has greatly increased the number of non-churched people in the building every week.

Additionally, we funded our 2016 vision, which has helped to plant churches in India and to develop an entirely new discipleship strategy.

What are the most instrumental generosity-focused

takeaways you and your team gained?Stevens: Stewardship is not solely about raising money. It’s

a deeply spiritual activity that reflects what Jesus is doing in your heart.

Spending more money on marketing and printing a slick color brochure doesn’t result in a successful campaign. At the core, it’s about having a compelling vision and nurturing ongoing relationships.

You have to meet people where they are, and tap into their passions and interests. This is possible when a campaign is highly relational.

Joel: Stevens credits you and your team with “bringing innovation and creativity to every campaign” and “focusing less on money and more on raising disciples who are generous.” What does that look like in practice?

Mikell: Regarding creativity and innovation, GCC is one of the most creative and innovative churches in America. You can’t work with them on any level and not bring your best in those two areas. That’s who they are and what they expect of their partners.

Regarding raising disciples, giving is a matter of the heart. Matthew 6:21 reminds us that “where your treasure is, there will also be your heart.” Our faith (heart) and our resources are connected. If you focus on the heart, the resources will follow. If you focus on the changing the heart, you change the giver for a lifetime, not just for the season of the campaign.

Can you share a few examples of how you and your team

“brought fresh ideas to the table” — and their outcomes? Mikell: We focused more on vision and life change and less

on the actual project and physical aspects of the campaign throughout the communication initiative. That helped people think of the project as a means to an end, not the end. The end is all about reaching people with the love of Christ; the project was simply a tool.

We elevated the importance of sharing personal stories of giving and generosity. I don’t mean stories that included amounts, but rather stories of process and journey. This helped people see their giving as a spiritual journey rather than a financial transaction. We encouraged people to make their commitments online and write their story on the campaign website.

We encouraged the senior leadership to have strategic conversations with the financial leaders in the church. As a result, many of those blessed with significant resources made a significant investment in the vision of the church.

We focused less on “big, expensive events and more on the worship services to carry the message of the campaign.

We engaged the core leadership and answered their questions before we ever launched the campaign.

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This impressive space was created by Argyle, TX-based Worlds of WOW!

“We’re unique in that we provide theming and play, together, under one roof,” explains President and CEO Reagan Hiller — but why does that matter? According to Hillier, it’s critical for two big reasons: budget and continuity.

“We’re one company, one design team, working together to maximize your dollars and achieve maximum impact,” Hillier points out. “Our background is in the amusement industry, so we bring the ideas and quality from that world into churches.”

What primary objectives did CTCC have when it contacted your firm?

Hillier: The church wanted to create a family-friendly environment and a lasting first-time impression of its kids’ ministry. It wanted to develop new branding, a color palette, and a timeless theme for its newly renovated space. Leaders asked us to design with multiple campuses in mind so that same theme and branding could be installed in multiple sites, including portable ones.

In response, we chose a strong, simple theme that can easily be replicated at multiple campuses, as well as portable signage.

What has been the church’s feedback?Hillier: We’re told it’s been a huge success and has helped the

church retain first-time visitors. It has also generated enthusiasm and connection among long-time members.

Children’s SpacesCross Timbers Community Church — Argyle, TX

At Cross Timbers Community Church (CTCC), engaging the youngest members is clearly a priority. The proof is in its thoughtfully designed children’s facility.

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According to Paulla Shetterly, RID, IIDA, LEED AP, EDAC — an associate principal and director of Interior Design at CDH Partners, Inc. in Marietta, GA — the architecture, engineering and interiors firm that made the church’s vision a reality — the contemporary design that was chosen “articulated the bold choice the church was making to be good stewards of the environment.”

That bold choice is highly functional, too: It houses multiple ministries, a contemporary worship space and educational classrooms, as well as staff and administration offices.

Here, Vernon Swartsel, chair of the church’s building committee for the project, talks about the process.

Your church’s new LEED-certified chapel and multipurpose building was designed to replace less efficient older buildings that no longer suited current ministries. What “signals” were these outdated facilities sending to church leaders?

Swartsel: Through a sale of real estate for a new performing arts center in downtown Orlando, we lost one of our education buildings and decided to replace another one so that we could build more efficient space — all contained within one city block and with up-to-date features that would reduce our utility costs and lessen our energy footprint.

Shetterly describes the new facility’s design as “contemporary.” Was this a departure from the church’s existing facilities?

Swartsel: As part of the project, we retained the magnificent existing sanctuary and adjoining cloister garden. But otherwise, we asked our architects to “blow up” the remainder of the building and replace it with large, glass walls and open spaces so that “we would see the City, and the City would see us.”

Did church leaders always have an LEED-certified chapel and multipurpose building in mind?

Swartsel: Before we undertook the project, a large group in the church presented a petition to the church’s leadership requesting that the new building be built to LEED specifications. The board of trustees directed the building committee to do just that. We knew it was the right thing to do and that we would benefit in many ways from more efficient energy use.

What are the most rewarding ongoing aspects of opting to build a LEED-certified chapel and multipurpose building?

Swartsel: Our energy / utility bills have dropped significantly from what we paid for our previous buildings. Our use of LEED-certified flooring, wall coverings, bathroom facilities and the like has benefited us.

Visitors and guests appreciate our commitment to a “cleaner” and smaller footprint, and members of our congregation are quietly proud that we have accomplished this.

Energy-EfficiencyFirst United Methodist Church of Orlando — Orlando, FL

The congregation at First UMC Orlando constructed its first building in 1882. Today, this forward-thinking, cost- and environmentally conscious church is home to a new LEED-certified chapel and multipurpose building, which was designed to replace less efficient older building no longer suited to current ministries.

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Food ServiceLufkin First Assembly — Lufkin, TX

At Lufkin First Assembly (Lufkin, TX), members and guests can truly connect in an efficient, effective church offering: Café AROMA.

It’s a proficiency Mike Bacile, president of Dallas-based The Daily Java, has been honing since founding his company in 1995. “We do more than provide products and equipment — we really focus on building a café that promotes fellowship and provides a revenue source,” he explains.

To this end, he and his team coined the phrase quick-hit café. “We understand that a church café can’t be set up and run like a normal café and still be successful,” he explains.

Here, Bacile expands the differences, as well as what makes a church café uniquely successful.

Let’s talk about a client you feel truly showcases your team’s knowledge of churches’ unique café needs: Lufkin First Assembly.

Bacile: The church needed help developing a café space for fellowship where its community could gather after and before services. They had no idea how to put together or lay out a café that would be successful in building fellowship and revenue.

The church had a lot of fear about running a café. No one knew the first thing about it. We supported them throughout the process, from layout / design, to equipment, installation, menu, training, products and ongoing support.

What are a church’s most common misgivings about setting up a café?

Bacile: Most of all, churches don’t initially know the “what” and

“why” for a café. We take the time to understand their needs and listen to their fears and questions. Then, once we’ve gathered information about the church community — as well as its vision for the café space and objectives for the operation — we systematically answer each question / fear with what the church needs and why it’s important to the success of their vision.

Many times, we find that less equipment and menu items are needed than most churches initially believe.

What feedback have you received from Lufkin First Assembly regarding its café (in terms of longevity, ROI, ministry benefits and revenue)?

Bacile: We’ve received very positive feedback. Usually, the return on investment, or ROI, for a café — for equipment — is anywhere from four to 10 months. Like most of the churches we support, Lufkin’s café runs on a volunteer system, with only one paid staff member. The reduced labor cost really helps speed up the ROI.

As for building fellowship, we’ve had many pastors tell us that the café has created a go-to place for community. One pastor even called the café the “bridge from the outside world into the sanctuary.”

Many churches use their cafés to fund and promote ministry trips, partially by serving coffee from that country. The benefits are endless.

February 2015 • G O O D S T E WA R D AWA R D S 2 0 1 4 • CHURCH EXECUTIVE 9churchexecutive.com

Interior ElementsSt. Joseph Catholic Church — Wapakoneta, OHOverhauled seating elements breathe new life — and more “room to breathe”—into the 100-year-old sanctuary seating at St. Joseph Catholic Church in Wapakoneta, OH.

Founded by Erie Sauder in 1934, Sauder Worship Seating (Archbold, OH) has completed more than 31,000 installations in the United States and Canada.

“[Erie] found his calling in the building of quality, solid wood furniture for local congregations,” explains Product Manager Crystal Rodriguez.

Today, the company continues Erie’s legacy by striving to provide an excellent, care-free furniture-buying experience.

“[The company] was founded under the principles of servant-leadership,” says Worship Market Manager Amanda Opdycke. “We carry the servant-leadership mentality from sale through customer service by providing a dedicated internal team for every project.”

Tell us more about the company’s beginnings.Opdycke: Our first church pew project was completed by Erie

Sauder at Bethlehem Evangelical Lutheran church in Defiance, OH, in 1934. The church continues to use those pews to this day.

In what ways does the St. Joseph project reflect your company’s ability to come alongside churches and meet their unique needs?

Opdycke: We provided custom pew ends to match the church’s stained glass windows, as well as balcony kneelers, and customized Unity all-wood chairs (stackable). We also modified the kneelers so patrons had more room to kneel and provided custom stain match to the church’s existing, 100-year-old wood stain.

We worked with Architect Kasey Corbet of Garmann Miller in Minster, OH. They’re very pleased with our service and have already used us on a courtroom project.

What objectives was St. Joseph hoping to meet when it contacted your company?

Opdycke: Aside from all the above (matching the stained glass design to the pew ends, matching the 100-year-old wood stain and so on), the church wanted to replace its stationary balcony kneeler. Through the development of the custom pew ends, we were able to create the curved balcony kneeler the church wanted.

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Continuing EducationCorban University’s School of Ministry — Salem, OR

Under the leadership of Sheldon C. Nord, Ph.D., president of Corban University in Salem, OR, the university’s School of Ministry now offers more options than ever for senior pastors, executive pastors and other church staff (and future pastors) to earn a Certificate of Biblical Leadership, B.A., M.A., M.Div., or D.Min. Additionally, Corban University has partnered with Mars Hill Church to provide a fully accredited one-year certificate in Biblical Studies.

It’s for both these achievements that Nord was nominated for a “Good Steward” Award by the university’s director of institutional marketing, David Sanford.

Sanford describes Nord as “godly, humble, good-humored, very smart, Christ-centered, and committed to educating church leaders — and future leaders — to make a difference in the world for Jesus Christ.”

Here, Nord (humbly) accepts the award and talks about the uniquely pastor-focused leadership offerings his university offers.

How long have you been with Corban University’s School of Ministry?

Nord: I began serving as Corban University’s president-elect in July 2012. I began serving as president in July 2013. As president, I oversee Corban’s School of Ministry. I also oversee our University’s School of Education and Counseling, Hoff School of Business, School of Professional Studies, and School of Arts and Sciences.

According to Sanford, the university’s School of Ministry “now offers more options than ever” for senior pastors and executive pastors. What options are new for this unique group? And, do these reflect a business management / leadership focus?

Nord: Besides the traditional M.Div. programs in church ministry and biblical languages, we offer M.A.s in leadership with emphases in spiritual formation, teaching, and non-profit management (overlapping some courses in our MBA program). Plus, we have a unique D.Min. cohort that allows pastors to study strategic leadership under the mentorship of Dr. Gary McIntosh, director of the Church Growth Network. Our M.A. in

non-profit management and our D.Min. strategic leadership cohort certainly reflect more emphasis on executive skills. Our other two M.A. programs within Corban’s School of Ministry also have a leadership core. What’s more, a number of pastors have completed our MBA in nonprofit leadership program.

What course / degree options are tried-and-true (i.e., perennially popular) among senior and executive pastors?

Nord: Our M.Div. programs in church ministry and biblical languages are the perennial choices. For many years, pastors have said either that they wished for more language training or far less language and much more ministry leadership. Since in higher education we can’t be “all things to all men,” we have created two distinct options.

Our biblical language track has a large block dedicated to Greek and Hebrew instead of ministry management. It’s an ideal option for those wanting to go into academics or wanting to be a teaching pastor.

Then again, our church ministry track focuses on leadership and church management rather than languages. It’s the best of both worlds for future and current senior and executive pastors.

As you know better than anyone, senior and executive pastors are incredibly busy. In what ways is the university’s School of Ministry meeting their hectic schedules?

Nord: Our M.Div. and M.A. programs are available online, full- or part-time, with lots of flexibility, so students don’t have to move or upend their schedules.

Sheldon C. Nord, Ph.D.

February 2015 • G O O D S T E WA R D AWA R D S 2 0 1 4 • CHURCH EXECUTIVE 11churchexecutive.com

Staff ManagementGloucester County Community Church — Sewell, NJ

At Gloucester County Community Church (GCCC) in Sewell, NJ, volunteer leadership development training was once a multi-week, in-person commitment. Today, an alternative online version has ramped up enrollment and course completion.

The demand of keeping staff and volunteers up to speed on policies, responsibilities and how to use church equipment and software is demanding. Things are always changing — including a revolving door of volunteers.

To address this challenge, Gateway Learning & Development in Overland Park, KS — founded in 2010 — designed Solomon Learning Management System (LMS), which equips churches to put these processes online. Built-in quizzes and tracking can help church leaders verify the people are learning, and then issue certificates of completion.

According to President and Co-Founder Rick Gibson, “There’s really no one that does what we do.” While he estimates there are at least three service providers who provide a subscription-based video training library to churches (all of which include some remedial training tools), Gibson says Solomon is the only product designed to equip churches to create and deliver their own training content.

“It’s also the only one that’s totally custom-branded, and provides a complete learning management feature set for tracking, reporting and certifying,” he adds.

As a case study in the platform’s effectiveness, Gibson offers up the example of Gloucester County Community Church (GCCC) in Sewell, NJ.

What primary challenges was GCCC hoping to overcome when it contacted your company?

Gibson: GCCC was having a hard time getting members to enlist in the volunteer leadership development training. It’s a multi-week course taught at the church, and people these days are too busy to commit or complete.

They decided to add an alternative online version of the course to increase participation. GCCC composed a video and PDF-based version of the course and made it available to its members.What results is the church seeing today?

Gibson: Enrollment and course completion is up. Some participants are going through the entire course online, while others are choosing to take certain modules online as it best fits their schedules.

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Innovative OutreachFaith Baptist Church — Spokane, MO

Leaders at Faith Baptist Church (FBC) in Spokane, MO, are stretching the budget — and offering enhanced outreach — in a unique way: with free supplies provided by gifts-in-kind organizations.

Office and art supplies. Janitorial. Sporting goods. Tools, toys, software, books and media, personal care items, party goods and more.

With gifts-in-kind organizations, church leaders can browse catalogs of donated supplies from U.S. corporations and request what they need, saving on supplies and limiting their out-of-pocket costs.

According to Gary C. Smith, president and CEO of National Association for the Exchange of Industrial Resources (NAEIR) — a well-established gifts-in-kind organization — this approach is a given for church leaders. “With budgets tighter than ever, churches need to be creative in doing more with less,” he explains. “Many dismiss this very real resource because they’re convinced there must be ‘a catch.’ But, it’s not too good to be true.”

One participating church is Faith Baptist Church in Spokane, MO, an NAEIR member since 2006. Pastor James Mohler says people riding down the highway often just stop in to the church for help — and he’s ready to offer some.

Mohler frequently scans the catalogs of merchandise looking for items he can give people in need. Even simple items are deeply appreciated: cleaning supplies, writing paper, pens, pencils and crafts. Tools and clothing are among the most in-demand offerings, he says.

To save on shipping costs, Mohler sometimes drives to the distribution warehouse in Illinois to pick up larger orders. As a result, he estimates his church serves more than 1,000 people with free merchandise — individuals the church likely wouldn’t otherwise be able to accommodate.

Here, NAEIR’s Smith walks church leaders through the ins and outs of this unique setup.

For church leaders in our audience who might not know, please explain what a “gifts-in-kind” organization does, how it’s structured, etc.?

Smith: “Gifts-in-kind” refers to gifts other than cash. NAEIR is structured like any other 501(c)(3), with a staff and a board of

trustees. Gifts-in-kind organizations spend their efforts looking for product to pass on to other qualified recipients, like nonprofits, schools and churches.

How does a church go about enrolling as a member of this gifts-in-kind organization?

Smith: Participating organizations must agree to act in accordance with IRC section 170(e)(3), which states that merchandise must be used for the care of the ill, needy or minors. It can’t be bartered, traded or sold. The merchandise can be given directly to qualifying individuals served by an organization or used in the administration of the organization.

What are some recognizable organizations providing the products / supplies to churches? And, why do they do it?

Smith: 3M, Hallmark, American Greetings, Reebok, Rubbermaid, Stanley Tools, Xerox, Gillette, SC Johnson and Louisville Slugger, to name a few. In many cases, the motivation to donate is the above-cost Federal tax deduction; but, clearing out warehouse space, properly managing slow-moving inventory, and protecting their product brands are a few of the reasons companies donate — other than simply being good corporate citizens that want to help those in need.

And, instead of clogging landfills, they’re putting unused goods to use.

What is the pricing structure for membership in NAEIR, as well as typical shipping and handling costs?

Smith: We have a dues structure to fit organizations of all sizes, and many of those offer free shipping. Since the products can’t be sold, there are small handling charges for the product received.

Membership fees vary depending on the size of the organization, its budget, and which program is best for that group.

Dr. Ronnie Floyd recommends Mark Brooks to be your Stewardship Coach

Pastor Brian Hughes calls The Stewardship Coach “Phenomenal!”

“Mark Brooks has provided valuable coaching to me personally as a pastor and to my church towards helping us be fully funded. His expertise and knowledge of the trends in giving always keeps us on the cutting edge. Now you too can get the same type of help that my longtime friend Mark provides for me. I wholeheartedly recommend Mark Brooks to be your Stewardship Coach!”

Dr. Ronnie Floyd President Southern Baptist ConventionSenior Pastor, Cross Church, Northwest AR a top 100 church

“Since we started following your coaching our giving can be summed up with one word: phenomenal! In fact our giving is up 30%+ this year. This has been life changing for our church as we no longer scrape around for money every week.”

Pastor Brian HughesPowhatan Community Church Powhatan, VA

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