2014 August/September MGA Newsletter

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1 MGA Newsletter, August/September Issue 2014 Mid Georgia Ambulance Newsletter Find more at www.midgeorgiaambulance.org Newsletter August/September Issue Page 1… Special Feature: Football Season! Page 2… Around MGA Page 3… In the Community Page 4… Dispatch Diary Page 5… Fitness Fanatics Page 6… Leadership at MGA Page 7… Highlights & Congrats Page 8… Just for Fun Page 9… Sportsman Spotlight Page 10… Industry News Page 11… MGA Interactive Page 12… News & Updates Gabriel Bandy (son of Mark Bandy) shows off his game face at Cavalier Field in Macon, kicking off the Junior recrea- tion football season. Rhys Bandy (2 and a half years old) gets excited about supporting the Mercer Bears. The MGA Billing Office kicks off football season by sport- ing their team colors for an office tailgate lunch. Special Feature Are you Ready for some Football?! Games We’re Covering: Bibb/Crawford First Presbyterian Day School Mount de Sales Academy Covenant Academy Stratford Academy Tattnall Academy Crawford County High School Pike/Lamar/ Upson Pike County HS Lamar County HS Crosspoint Private School Upson-Lee HS Mitchell/Cook Cook County HS Mitchell County HS Pelham HS Baconton Community Charter School Westwood Private School Muscogee/ Chattahoochee Chattahoochee County HS Muscogee County Schools Pacelli High School Calvary Christian School Football season is officially upon us and the MGA team is getting fired up. Not only are we supporting our local teams from the sidelines, but MGA associates are showing support for their favorite teams, both local and professional, in a big way. Here are a few photos of MGA team members as they kick off football season 2014. Upson EMT Joey Thiel shares this photo, explaining “I'm an LSU Man! This was a message to some gator fans I know. After the gratuitous photo op the alligator was named Tiger and released.” Compliance and Security Officer, Kacy Keene, recently hit the field as part of the Brunette team, an all women’s flag football team. The team was formed as part of Mercer University’s Blondes vs. Brunettes initiative, a league that was originally creat- ed in 2005 by young professional women in Washington D.C.. The competitive league, though fun and light hearted, was created with a bigger purpose in mind; the women participating in this league are using their athletic skills to help raise funds and awareness for the Alzhei- mer's Association. Since it’s founding, the volunteer driven Blondes vs. Brunettes League has raised over $3 million for the cause. Keene, a first time partic- ipant in the league, has dedicat- ed herself to the cause, not only driving team Brunette toward success on the field, but also by raising money for a cause that is close to her heart and the hearts of many others. Help Kacy reach her fundraising goal by visiting http://act.alz.org/site/TR? pg=pfind&fr_id=6530 In This Issue:

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Check out the Aug./Sept. issue of the MGA Newsletter, digital edition!

Transcript of 2014 August/September MGA Newsletter

Page 1: 2014 August/September MGA Newsletter

1 MGA Newsletter, August/September Issue 2014

Mid Georgia Ambulance Newsletter Find more at www.midgeorgiaambulance.org

Newsletter August/September Issue

Page 1… Special Feature: Football Season! Page 2… Around MGA Page 3… In the Community Page 4… Dispatch Diary Page 5… Fitness Fanatics Page 6… Leadership at MGA

Page 7… Highlights & Congrats Page 8… Just for Fun Page 9… Sportsman Spotlight Page 10… Industry News Page 11… MGA Interactive Page 12… News & Updates

Gabriel Bandy (son of Mark Bandy) shows off his game face at Cavalier Field in Macon, kicking off the Junior recrea-

tion football season. Rhys Bandy (2 and a half years old) gets excited about supporting

the Mercer Bears.

The MGA Billing Office kicks off football season by sport-ing their team colors for an

office tailgate lunch.

Special Feature

Are you Ready for some Football?!

Games We’re Covering:

Bibb/Crawford First Presbyterian Day School Mount de Sales Academy Covenant Academy Stratford Academy Tattnall Academy Crawford County

High School

Pike/Lamar/Upson Pike County HS Lamar County HS Crosspoint Private School

Upson-Lee HS

Mitchell/Cook Cook County HS Mitchell County HS Pelham HS Baconton Community Charter School Westwood Private

School

Muscogee/Chattahoochee Chattahoochee County HS Muscogee County Schools Pacelli High School Calvary Christian

School

Football season is officially upon us and the MGA team is getting fired up. Not only are we supporting our local teams from the sidelines, but MGA associates are showing support for their favorite teams, both local and professional, in a big way. Here are a few photos of MGA

team members as they kick off football season 2014.

Upson EMT Joey Thiel shares this photo, explaining “I'm an LSU Man! This was a message to some gator fans I know. After the gratuitous photo op the alligator was named Tiger and

released.”

Compliance and Security Officer, Kacy Keene, recently hit the field as part of the Brunette team, an all women’s flag football team. The team was formed as part of Mercer University’s Blondes vs. Brunettes initiative, a league that was originally creat-ed in 2005 by young professional women

in Washington D.C.. The competitive league, though fun and light hearted, was created with a bigger purpose in mind; the women participating in this league are using their athletic skills to help raise funds and awareness for the Alzhei-mer's Association. Since it’s founding, the volunteer driven Blondes vs. Brunettes League has raised over $3 million for the cause. Keene, a first time partic-ipant in the league, has dedicat-ed herself to the cause, not only driving team Brunette toward success on the field, but also by raising money for a cause that is close to her heart and the hearts of many others. Help Kacy reach her fundraising goal by visiting http://act.alz.org/site/TR?

pg=pfind&fr_id=6530

In This Issue:

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Around MGA...

THE MGA MINUTE

Upon logging in for your Au-gust monthly training, you should have noticed a new feature-the MGA Minute. The MGA Minute is our new video-newsletter and resulted from sugges-tions proposed by the Organizational Development Committee (ODC). The Minute was designed to help associ-ates in the field stay in the loop regard-ing news at MGA and for better inter-organizational communication overall. If you have suggestions for how we can make the MGA Minute better and more effective, please email aabel-kiker @midgeorgiaambulance.org to

share your ideas!

The MGA Pro Shop You can never have too many t-shirts. That’s why MGA has opened the MGA Pro Shop, an affordable opportunity to stock up on a variety of MGA and EMS-theme T-shirts for your whole family. T-shirts for adults and children, including short sleeve shirts, long sleeve shirts, athletic shirts and toddler tees are available in the Pro

Shop.

DON’T WORRY, THOUGH… We aren’t going to stop offering EMS Week shirts, Hunter’s Safety Shirts (see page 9) and other free

T-shirts for associates; the Pro Shop is simply designed to offer one more way for team mem-

bers to show their MGA-pride!

VISIT THE SHOP AT:

http://midgeorgiaambulance.spreadshirt.com

Update from the ODC The Organizational Development Committee (ODC) joined for their second meeting on August 22, in Macon. The committee discussed topics including: ideas for improving inter-organizational communication, ideas for improving upon MGA events and ideas for organizational unity. The committee was also joined by Presi-dent and COO Joe Robinson, who attended the meeting to answer questions, hear concerns and share ideas. If you have an idea you’d like to share with the ODC, please contact your

division representative.

*Don’t forget... You can also share your thoughts and

ideas via the Associate Suggestion Box! (more info on Pg. 11)

Don’t be Shy When Kudos are Involved!

Are you receiving the daily Kudos Report? Every M-F, MGA releases a company-wide email featuring shout outs to associ-ates for a job well done! If you are not receiving the daily kudos report, please contact your operations manager in order to update your email address in ePro. Would you like to submit a kudos or shout out to a fellow coworker for a job well done? Simply respond to the daily email or email

[email protected]!

Shop Talk

It is essential to make sure that when you arrive at a facility, the vehicle’s master power is turned off completely. If you neglect to turn off the master power, and the truck is not plugged in, the vehicle battery will drain. This is especially important when arriving at hospitals, and other patient care facilities where you have turned off the engine. Please also be mindful of idle time. Any time the engine is idling, the vehicle is prone to carbon build up in the emis-sion system. While idling is sometimes una-voidable and even necessary for comfort, vehi-cles should never idle while unattended for

long periods of time between calls.

Not sure who your division’s representative is?

Macon-Brian Purcell Seminole County-James Register Billing Office-Jeanette Overstreet

Upson County-Joey Thiel Fleet Maintenance-Billy Lee

Cook County-Kimberly Sumner Pike County-Bill Crane

CMED-Kelli Roland Mitchell/Baker County-Jamey Thompson

Lamar County-Deborah Hope

Columbus-Wes Davis

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Supporting our Communities

MGA

shows

support

from the

sidelines

as Cook

County

High

MGA participates in

the Chick fil a “Touch a

Truck” event in Macon

MGA donates First Responder kits

to the Seminole County First Re-

sponders at the Donalsonville Fire

Station.

MGA presents an AED to the Baker

County Volunteer Fire Department.

The donation was accepted by the

County Commission Chair and the

County Manager at the Baker Coun-

ty Courthouse, on behalf of the Fire

Department.

MGA visits Thomaston FUMC Pre-

school in Upson County, teaching

children about EMS. MGA Zebulon

Division pro-

vides standby

coverage for a

local MMA

(Mixed Martial

Arts) event.

Paramedic Eric Johnson

visits his son Layne’s pre-

school in Macon, teaching

children about EMS.

MGA’s Tony Chambers and Bill Crane

visited the Head start program of

Zebulon for First Responders Day.

Mitchell County Division

graduates 9 First Respon-

ers. Instructors for the course

included Paramedics Lane

Kilpatrick and George Joiner.

...from the sidelines & on the front lines MGA welcomes recruits from

Macon-Bibb County Fire Depart-

ment for a training overview of

basic patient care procedures,

patient triage and assessment.

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Celebrating 20 Years with MGA

A few moments with Belinda: What was your role/job/title when you started at MGA? B: My first experience at MGA was as a 3rd rider in EMT school. Later I was

hired to work as a full time calltaker/dispatcher.

What is your favorite thing about EMS/Communications? B: I love being able to touch every call that comes through the Communica-tions Center. Whereas crews are able to treat/transport and are committed to the patients in their care, the Communications team is able to touch each patient or family member that comes through the system. Even though it may be the teeniest bit of interaction, it is the opportunity to provide a level

of care and know that you made a difference in that individual’s life.

What is your favorite thing about MGA? B: Even as MGA continues to grow, I am amazed by the close knit relation-ships maintained by our team. I enjoy coming to work every day with peo-ple who truly care about each other and know that what we do really mat-

ters.

Most rewarding part of your job? B: Knowing that what we do matters. We have the ability to be the answer to prayers. We meet people in their darkest moments and are given the opportunity to make a difference. Although we are unable to prevent the

inevitable, we can make a difficult experience more bearable.

Most memorable day/experience at MGA? B: We had just completed our first EMD class and were all excited about giving “proper” CPR instructions over the phone. We received a call from an elderly grandmother who had found her apneic and pulseless granddaughter in the bathtub. We were so careful, making sure to read each word just as it was written and listened carefully as the grandmother followed our detailed instructions. She moved her to the floor, then opened her airway. We wor-ried about the grandmother’s ability to continue CPR until someone could take over. She sounded so frail but was determined to try to revive this little

girl. She continued to pump the child’s chest and counted allowed so we could hear. She only stopped counting long enough to give two breaths then resumed pumping. After what seemed like an eternity, we heard the fire department mark on scene and back in service, false call. We immediately called fire radio to tell them the truck must be at the wrong address and explained that we were doing CPR. Moments later, our crew advised on scene and back in service, false call. We had the crew call, so we can tell them that they had to be at the wrong house. We explained that we were still giving CPR instructions. We gave them the caller’s name and begged them to find the right house. The medic on the other end of the phone politely told us that the grandmother suffered from dementia and was doing CPR on the recliner. There

was no child.

Anything else you’d like to add? B: I knew, the day I interviewed at MGA, that this was where I was supposed to be and what I was sup-posed to be doing. I knew, that day, that I would retire from MGA. A lot has changed in my life over the last 20 years and my MGA family has stood by my side through the highs and the lows. I often wonder how different my life would be today if I had not made the decision to come to MGA. I am thankful for the

opportunities I have received and am excited about the next 20 years!

Dispatch Diary At MGA, we know each member of our team is critical in the chain of successful patient outcomes. Too often, however, we neglect to recognize the important role of Dispatchers in the patient care pro-

cess. Continue reading for recent news from Dispatch!

“Belinda is an inspiration to so many people. She has touched so many lives at work and

away from work. Glad I have got to work with her for the past 19 years.” –Jody Mitchell

“Belinda is an asset to MGA … in fact, her nickname should be ‘Timex’! I’ve never known someone who can juggle so many important tasks at one time and still make time for you to voice your concerns. She repeated-ly works behind the scenes to smooth things over with pa-tient’s, facilities, and other public safety organizations. She is a TRUE team player.”

–Nathan Garnto

“Working with Belinda has been definitely been an adventure! From Day 1, she has always treated me like family and I've watched that continue with everyone that has joined us since. Her drive for perfec-tion is borderline insanity ;), but she ex-pects the best from the best. She dedi-cates so much time to her employees at work, and when necessary, away from work. I personally couldn't have made it through a past situation without her. Belinda is truly one of a kind and most certainly shows what good leadership means! Happy 20th MGA-versary ‘Mamaw’!”-Dispatcher Nita Bryan, CMED

Shift Supervisor

“Belinda is dedicated, experi-

enced, and loyal! If she were to ever leave MGA, it would be a huge loss for our organi-zation”-Tim Bowen

“In a crisis situation Belinda always knows who to call to make things hap-pen. When we got hit by Lightning a few weeks ago she was helping me line up vendors to respond to the office and re-pair the broken equipment. In a matter of minutes we had people here from the Radio shop, SAS, and our IT dept. “-Alton

Fowler

“Belinda is part of the reason MGA has been as successful as it has. Communi-cation is key. If you can’t communicate you cannot grow beyond your normal boundaries. Belinda has been here for all of MGA’s growth beyond Bibb County and her drive, innovative spirit, and can-do attitude have helped MGA achieve some lofty goals. She takes ownership of her area of operation and is always ready to share her knowledge of EMS commu-nications with others. I look back at CMED in 1994 and remember how things were then and look at CMED today, with all the changes, innovations, and technol-ogy and realize that Belinda had her hands in designing, implementing, train-ing, and maintaining the nervous system of our company. What an awesome ac-complishment! Congratulations Belinda on your 20-year MGA anniversary. A sincere THANK YOU for all you do!”-

President / COO Joe Robinson

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MGA Fitness Fanatic

Paramedic Mike Murray recently com-pleted training for open water scuba diving and celebrated his new Divers Certification by taking a trip. Mike, his wife Desiree, son Kyle, daughter-in law Shannon and granddaughter Kylee, enjoyed a vacation to Panama City Beach. While there, Mike and Kyle practiced their scuba skills and even took underwater photos documenting their dive. While some might consider diving to be a leisurely sight-seeing activity, health and fitness professionals identify scu-ba diving as a great way to engage and strengthen muscle groups and burn calories, not to mention the physical benefit the diver receives from

lifting scuba tanks and other gear.

Mike says “Diving is one of the most physically challenging activ-ities I have done in a long time. Learning how to weight your equip-ment and dive with the correct bal-ance is challenging. Once you figure it out and balance your weight and are able to get to neutral buoyancy,

diving is also incredible relaxing.”

Quitting is Possible

...even in EMS Paramedic Nathan Garnto has been a pro-fessional in the EMS industry for 13 years. Nathan spent many years running calls and is now serving behind the scenes, overseeing billing as MGA’s Cli-ent Accounts Manager. Like many EMS professionals, Nathan smoked cigarettes for many years. Nathan smoked for 16 years and says he tried to quit the habit nu-merous times, adding “I can think of 5 ‘hardcore’ times attempting to quit, off the top of my head.” For over three months now, Nathan has successfully remained smoke-free. He explains “I finally made up my mind.” So why is smoking such a big part of EMS culture? Nathan suggests “ In EMS, you’re always on edge, ready for the next call, or you don’t want to fall asleep because you know you will get another call. It also gives you an excuse to take a break and chat with fellow coworkers”. His advice for those who are trying to kick the habit? “Not one puff ever...never get discouraged or beat yourself up if you don’t quit the first time, sec-ond time, etc. You will know when the time is right

and practice makes winners!”

Thank you, Nathan, for sharing your story

and congratulations on quitting!

CMED Sets the Pace Two CMED team members recently crossed the finish line in local 5K’s.

<Tiffany Brennan, CMED associate of ten years now (see

page 7), recently competed in her first 5K race, the Race for

Camp Little Shot in Jones County, GA.

CMED’s Alton Fowler also hit the pavement, travelling to

Lamar County for the Barnesville Buggy Days 5K, his

twentieth 5K race so far this year..>

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Keeping the Wheels Turning …..across the state As our organization grows, it is crucial that we all work together to meet our goals. In order to foster better com-

munication and ultimately, an even stronger team, it is vital that every team member know who’s who in the

world of MGA. It takes an incredible amount of work from behind the scenes to keep wheels of our daily oper-

ations turning smoothly. Hopefully, this page will help you better understand our leadership structure and ulti-

mately, help close the real estate gap between divisions.

Belinda Somers

Director of

Communications

Kevin Worsham Fleet Maintenance

Manager

Nathan Garnto Client Accounts

Manager

Joe Robinson

President / COO

Haley McNeal Executive Assistant/

CAAS Coordinator

Lori Aguilar

Human Resources

Manager

Kacy Keene

Compliance &

Security Officer

Amy Abel-Kiker

Director of

Public Relations

Mark Bandy

Director of Clinical Education

& Performance Improvement

Kim Carter

Accountant

Sarah Esparza

Columbus Operations

Manager

Ann Rice Mitchell/Baker

Operations Manager

Darrell Riggins Operations Manager

Pike, Lamar & Upson

Danny Edwards Macon Operations Manager

Ken Morey Director

Southwest GA Operations

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Growing Families

Highlights & C ongrats

Honors & Awards

* Tiffany Brennan, MGA

Dispatcher, celebrated 10

years on Staff at MGA. Tif-

fany is the first Dispatcher

to complete a decade of

Continuous Service at Mid

Georgia Ambulance. Tiffa-

ny’s co-workers and family

surprised her with a 10-

Year Anniversary Celebra-

tion at the MGA Training

Center on September 15.

May, June, July

Newsletter

Tony Chambers

Zebulon division

Travis Harper

MGA Adel division

Word Scramble Winners

CORRECT ANSWERS

CERTIFICATION STRETCHER SYMPTOM

SAFETY ABDOMINAL

INJURY BACKBOARD

TRAUMA RESPONSE

SPLINT

*Baker County Par-

amedic, Darin Rob-

erts and his wife

welcomed their

son, Bentley Rob-

erts on 8/7/14.

Congratulations!

*Pike County EMT

Kristopher Lively

wed Amber Allen

on August 30,

2014.

Congratulations,

Kristopher and

Amber!

Wedding Bells

Introducing: “Crew-pons” Redeemable Rewards for MGA team members

MGA Managers

will now be utilizing a new

incentive program for as-

sociates: MGA “Crew-

Pons”. The customized

coupons will be given

throughout MGA for asso-

ciate excellence and can

be redeemed for a varie-

ty of rewards and treats.

Look for MGA Crew-pons

in your division today!

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8 MGA Newsletter, August/September Issue 2014

Mid Georgia Ambulance Newsletter Find more at www.midgeorgiaambulance.org

EMS Word ScrambleCan you unscramble the letters to reveal the EMS term?

Solve this puzzle & email your correct answers to Aabel-kiker

@midgeorgiaambulance.org by October 17 to win a prize!

1. NIQTTUROUE

2. SEMHICCI

3. NSYCOPE

4. RAAIWY

5. JUYINR

6. RETICATXNOI

7. NNLIISU

8. SLUEGCO

9. YIEPSEPL

10. DNICAOGREIC

Abrasion Edema Airway Hypertension Asthma Immobilization

Care Incident Consciousness Pulmonary Contusion Ventricular

MGA Word Search MGA Word Search Can you find...Can you find...

Caption This Photo!

Email your caption to Aabel-kiker

@midgeorgiaambulance.org

The most creative caption

will be featured in the next

issue of the newsletter!

“ ”

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SPORTSMAN SPOTLIGHTSPORTSMAN SPOTLIGHT

MGA Associates love the great outdoors. Here are a few snapshots shared from recent fishing trips. To

Share your hunting or fishing photos, email [email protected]

OR send them via private message to the MGA facebook page!

<Jody Mitchell sharesthese photos from a

recent deep-sea fishing trip. Pictured

(left to right): Dawn Mitchell, Jody and

Dawn, Grant and Zade Mitchell.

< Upson

County

Paramedic

Mike Ellington,

shares this

photo of his

recent catch,

a 7 b 2oz

shoal bass.

Hunting Safety Shirts

Hunting season is officially here

and it is time to break out the safe-

ty orange! MGA will have hunting

safety shirts available again this

year, free for associates. If you

would like a hunting safety shirt,

please inform your operations

Manager by October 20th. Orders

will be collected from each divi-

sion on October 21. Please sign up

for your shirt as soon as possible-

supplies are limited!

Upson County EMT Joey Thiel shares these photos from

a very successful recent hunting trip to Maine. Pictured

above, Joey and his son Anthony with Anthony’s first

Bear. Pictured below, Zebulon Paramedic Lee Bramlett

(left) and Paramedic Earl Pressley (Right) showing off

the their bears from the trip.

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EMS EMS Industry NewsIndustry News All things EMS, Public Safety, Training & StandardsAll things EMS, Public Safety, Training & Standards

Protocol Reminders Please log in to ePro to view the latest advisory from the GA Department of Public Health. When responding to respiratory patients, do not take PPE/BSI for granted. There are many communicable diseases that can be stopped with proper isolation and hand washing. Most of these diseases travel on droplets in the air when coughed or spit by the patient. Whether it is Ebola, TB, Pertussis, or just the common cold, we must be diligent in our practices to reduce con-tamination to our crews and vehicles. All of these disease pro-cesses start out with cold and flu-like symptoms. Our best de-fense against the unknown is to protect ourselves first. Do not be afraid to place a mask on a patient to prevent the spread of dis-ease. Reassure the patient and let them know why you are plac-ing a mask on them. After the call, make sure to wipe down the surfaces of the ambulance with disinfectant to reduce the spread of disease.

Thank you for all that you do and stay safe!

Preparedness Pays OffPreparedness Pays Off The MGA Disaster Response Team is designed to utilize the talents of our associates when called upon during times of disaster or crisis. We have recently been able to test our communication and teamwork at the Guardian Center in Perry. Our team members were tested by a building collapse scenario, with GSAR members from across the state. Our mis-sion was to practice civilian EMS handoff from rescue teams to EMS crews at the disaster site. Our teams showed exceptional skill in taking report and managing the patient until the drop off point. Due to our great performance, we have been invited back in October for another exercise. If you want to join the Disaster Response Team, please contact Ken Morey [email protected] for more

details.

MGA Attends GONL Conference

MGA Operations Managers Sarah Esparza and Darrell Riggins recently visited the Georgia Organi-zation of Nursing Leaders Conference at Callaway Gardens, meeting and mingling with nursing staff from around the state. The conference offered a unique opportunity to meet medical professionals from throughout the state, and to gain a better understanding of the needs of nursing staff, in order to con-

tinue to foster positive facility relations.

Community Mourns Tragic Loss

Monroe County Sheriffs Deputies, Michael Norris and

Jeffrey Wilson responded to a call to a residence for an attempted suicide on Saturday, September 13. While at the residence, the suspect shot both Deputies. MGA provided on-scene backup, re-sponding with three ambulances and a supervisor. Both Deputies and the assailant were transported to the Medical Center of Central Georgia, where Wilson was treated for severe injuries and where Norris was eventually declared brain dead as a result of his injuries.

The Monroe County and Central Georgia community mourn the tragic loss of Deputy Michael Norris. MGA provided additional cov-erage for Monroe County EMS in order to allow Monroe EMS staff to attend the funeral

of Deputy Norris.

< Deputy Michael Norris

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Mid Georgia Ambulance Newsletter Find more at www.midgeorgiaambulance.org

Follow MGA on:

Join the Conversation!

www.facebook.com/MidGeorgiaAmbulance

MGA ON THE WEB

Got an idea or suggestion?

Use the MGA Suggestion Box!

Find this quick, simple form on the Associates Page of the MGA website and share your thoughts

and ideas!

We want to know: What (or who) inspired you to pursue a career in EMS? How can we get more young people interested in our field?

You Answered: “I was inspired to further my education after being a first responder for pike fire. Started to enjoy the medical side more and more and

now I'm going to the next level.”

“The old tv show, Rescue 911.”

“Started out as an American Red Cross volunteer back in the day. I enjoyed helping others so much I've continued my training to the medic level, and even to this day I'm still advancing! I had the op-

portunity to lecture a high school class one morning a few years ago and was pleasantly surprised how many young people were truly interested in learning what it takes to help others; the students asked a million great questions!! Upon leaving the school I couldn't help but think ‘we, EMS professionals,

need to do this more often’.”

“I was inspired by a fellow co-worker who stated she was going to EMT school. My thought was, ‘hmmm...I think I will too.’ Advertising and education. I think we should do more visits to the high schools

to let more students know about our career. “

“I have always been one to care for people all my life, I took care of my father until the day he passed.. and a friend in the field said ‘you should go for your EMT"... so I did and here I am, working for

Mid Georgia now.”

Social Media MomentsSocial Media Moments MGA Asked… .

MGA Kudos Report Be on the lookout for regular emails featuring

shout outs to MGA associates who have gone

above and beyond the call of duty. The lead-

ership team is constantly sharing great news

about MGA team members who have done an

excellent job and now this great news will be

shared with the whole MGA family. Not receiv-

ing the MGA Kudos Report? Check with your

Operations Manager to be sure your email

address is up to date in ePro. The next shout

out could be to you!

Other Helpful Resources @ Midgeorgiaambulance.org

Login to ePro

Scheduler

Login to LearnEMS

View Past

Newsletters

Share News

See what other

divisions are up to

Connect with MGA via

Social Media!

Tech Tips with Andrew Getting the most out of the ePCR Tablet

The Navigator and ePCR tablets should be restarted at the beginning of each shift. This will prevent problems caused by the tablets being left on for too many days. If you are moving an ePCR tablet to a different truck the network type must be set to “work” in order for the ePCR software to work correctly. This requires an administrator password and your Operations Manager or Supervisor can

assist you by providing one.

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News, Updates & Announcements Years of Service Uniform Pins

Have you recently celebrated 5 years, 10 years, 15 years, 20 years or 25 years of continu-ous service at MGA but not received your corre-

sponding uniform pin? Inform your Operations Manager in or-der to receive your official MGA Years of Service uniform lapel

pin if you have not already.

Corporate Gets ColorfulCorporate Gets ColorfulCorporate Gets Colorful After participating in a local road race, five staff members from MGA’s Parent Company, Community Health Services of GA, posed for a photo-op with the MGA ambulance on standby. Pictured here, from left to right is: Michelle Griffin, Angela Hammack, Carlie Williamson, Lorraine Taylor and Jaren Robertson.

Women in EMS Luncheon

Ladies of MGA: Please mark your calendars for MGA’s First

Annual Women in EMS Luncheon. The Luncheon will be open to all female associates, company-wide and will provide a great op-portunity to mix, mingle and enjoy lunch at one of Middle Geor-gia’s most beautiful event venues, Tryphena’s Garden (Fort Val-ley, GA). The luncheon will held February 22, 2015 from 11:00AM-1:00PM and will feature a special speaker, delicious food and a special gift just for the women of MGA!

Save the Date

Talent Call!

Do you have a unique talent? Can you sing, dance, ride a unicycle or otherwise? Share your talent with us! Send in a photo, video or any other pertinent information describing

your unique talent. You may be featured in the MGA news-letter or in the

MGA Minute!

Email submissions to Amy ([email protected])

by October 27!