2014 Annual Conference Brochure
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Transcript of 2014 Annual Conference Brochure
LEADING • COLLABORATING • INNOVATING
341 Member Organizations
800 Attendees
8 Education Tracks H 61 Sessions H 3 National Keynotes 5 Networking Events H Featured Leadership Series 2.0
May 19-21, 2014
2014
Annual C
onference Brochure
Two Associations
One Event
2 2014 Annual Conference & Trade Show
Dear Friends,
For our 2014 Annual Conference and Trade Show, LeadingAge Michigan and the Hospice and Palliative Care
Association of Michigan have collaborated to bring you this dynamic event. We are very pleased to design our
annual conference using the strength of two powerful Michigan health care organizations and all our Members.
During our Annual Conference, we are especially pleased to be able to introduce part one of a four part
series on Implementing Integrated Care through Managed Care Contracting. Join our members as Janet
Olszewski (Health Management Associates and former Director MDCH) addresses critical issues facing
providers as integrated care systems develop.
Most importantly, we know that we could not create powerful and positive experiences for our Members
without the strong support of our Business Associates. We appreciate their ongoing help as we provide new
opportunities for our Members to reflect, plan, network and re-energize for the challenges ahead.
Please join us in our Capital City with some of the most influential mission-based providers in Michigan. As
always, we will create an experience that will acknowledge and recognize the good work of our Members
while generating new ideas and concepts.
An Invitation From The Presidents
David E. HerbelLeadingAge Michigan
President and CEO
Lisa AshleyHospice & Palliative Care Association of Michigan
President and CEO
3LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
Schedule at a Glance
SUNDAY, MAY 18, 2014 7:00 pm Welcome Reception
MONDAY, MAY 19, 2014 7:00 am Registration
7:30 am Continental Breakfast
8:00 am CEO Welcoming Address
8:30 am Opening General Session
10:15 am Concurrent Workshop Sessions
12:30 pm Lunch and Annual Business Meeting
1:30 pm Concurrent Workshop Sessions
6:00 pm Peer Networking
TUESDAY, MAY 20, 2014 7:00 am Registration
7:30 am Continental Breakfast
8:00 am General Session
9:45 am Concurrent Workshop Sessions
12:00 pm Trade Show & Lunch
3:00 pm Concurrent Workshop Sessions
5:30 pm Silent Auction & Cocktail Hour
6:30 pm Awards Gala
WEDNESDAY, MAY 21, 2014 7:00 am Registration
7:30 am Continental Breakfast
8:30 am Concurrent Workshop Sessions
11:00 am Closing Keynote Session
12:15 pm Keynote Speaker - Book Signing
SCHEDULE AT A GLANCE
Mike JalackiAdministrator
Resthaven Care Center
David Herbel President and CEO
LeadingAge Michigan
Sue HurstAdministrator
Annette SivertsonAdministrator
Genesys Convalescent Center
Jeff HagenExecutive Director
Friendship Village of Kalamazoo
Sue Lantzsch Regional Vice PresidentMorrison Senior Dining
David MillerExecutive Director
Village of East Harbor
Don MisenerDirector of Strategic Development/CFO
Lourdes Senior Community
Steve RolstonPresident and CEO
Silver Maples of Chelsea
Betsy StandishExecutive Director
The Fountains at Bronson Place
Derek WeenumAdministrator
Providence Healthcare & Rehabilitation
LEADINGAGE MICHIGAN BUSINESS ALLIANCE BOARD
Richard KlineExecutive Director
Covenant Village of the Great Lakes
Susan DeckerDirector
Clark Retirement Community
Susan O’SheaLife Member
David HerbelPresident and CEO
LeadingAge Michigan
Tim StollSenior VP and CFO
Heritage Community of Kalamazoo
LEADINGAGE MICHIGAN EDUCATIONAL FOUNDATION BOARD
LeadingAge Michigan is proud to be an affiliate of...
4 2014 Annual Conference & Trade Show
Featured Presentations/Special Events
“THE MOTOWN SPECTACULAR TRADE SHOW”
Tuesday May 20, 2014 • 12:00 pm-3:00 pm
LEADERSHIP SERIES 2.0 - MONDAY
Janet OlszewskiPrincipal at Health Management Associates
Integrated Care through Managed Care Contracting. Janet will kick off our annual conference Monday morning and continue with a daylong Leadership Track discussing the new healthcare landscape in Michigan.
As the former Director of Michigan Department of Community Health (MDCH), Janet is well positioned to assist LeadingAge Michigan in developing a dynamic curriculum and faculty to assist members in the new integrated world. This daylong track is the first part of a four part Leadership Series scheduled to occur throughout 2014 and 2015. The second event is already being planned for the month of August 2014 in Traverse City.
You will not want to miss our opening event as Janet reviews the major challenges of health care reform for the aging and end of life provider. Following the keynote, Monday’s Managed Care Leadership Track will focus on integrated care models, Michigan’s upcoming Integrated Care System, contracting strategies and the immense importance of demonstrating value to partners. Fully understanding the intricacies of Managed Care is a necessity for all health care providers as Michigan implements its Program to Integrate Care for Persons Eligible for Medicare and Medicaid this year.
LeadingAge Michigan and the Hospice & Palliative Care Association of Michigan Business Partners invite you to snap your fingers and tap your feet to the beat of the sounds of Motown’s greatest hits! Come and enjoy the 2014 Motown Spectacular Trade Show, while experiencing the greatest of yesterday, today, & tomorrow’s advancements in senior and hospice services & technologies. Take a trip with us back to the 1960s and 1970s as we celebrate the MOTOWN sound and our dedicated business partners showcase the latest in innovative products and technologies.
The 2014 Annual Trade Show will be filled with excitement and activity. Network with the best service providers in Michigan and enhance your mission to Michigan senior and hospice care. Over 100 Business Partners will exhibit the industry’s newest technologies, products, and services. We are pleased to offer Michigan-made refreshments and entertainment as we celebrate all the best Michigan has to offer. And last but not least, there are great opportunities to win fabulous prizes. Get ready for a Motown Show you will not forget!
5LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
Lansing presents the perfect location for the 2014 Annual Conference & Trade Show! Much like our members, Lansing is most known for its strength in leadership, resourceful collaboration through partnerships, and paving the road for innovation.
Lansing offers a unique opportunity to see the evolution of the Oldsmobile by visiting a wide array of car-related sites such as plant tours and automobile museums. But Lansing is also Michigan’s political center. Don’t miss the Tuesday Capital Day Tour of the beautiful State Capitol Building completely restored in 1992 where visitors are wowed by the glass-floor rotunda and decorative hand painted surfaces. Besides a great view of the State Capitol’s architectural beauty, members will address state advocacy efforts and finish the day listening to the wonderful Henry Ford Village choir.
Families and children love the Potter Park Zoo, Impression 5 Museum, and the Michigan Historical Museum that boast past and present of Michigan’s capital city. Sports fans enjoy watching the all American baseball game downtown at the Cooley Law School Stadium, while others walk the enchanted streets of East Lansing’s pride and joy, Michigan State University. Looking for entertainment and shopping? Stop right here. There is something for everyone in the Lansing area!
LINKS TO LANSINGDowntown Lansing MapsLocal Restaurants & Pubs
Things to DoHotels
Welcome to Lansing
6 2014 Annual Conference & Trade Show
Board of Directors
OFFICERS
Gloria Brooks, ChairmanArbor Hospice
Sam Watson, TreasurerMHA Keystone Center
John Mulder, MD, At Large MemberFaith Hospice
Theresa Lynn, Vice ChairmanWings of Hope Hospice
Kathryn AemiseggerHospice of Hillsdale County
Linda Beushausen, Immediate Past ChairHospice at Home
BOARD OF DIRECTORS 2014 BOARD OF DIRECTORS 2014
DIRECTORS
William KenyonHospice of Lenawee
David HerbelLeadingAge Michigan
Joseph Bander, MDSt. Joseph Mercy Health Systems
Julie CsongradiVA Saginaw
Sue KellerCommunity Health Ctr. of Branch Co.
Laura RuhleAlzheimer’s Association
Cynthia NyquistUP Home, Health, Hospice & Private Duty
Patrick SmithAngela Hospice
Jennifer VanRegenmorterFoster Swift Collins & Smith, PC
John PersonHospice of Lansing
Mike NuoralaBunker, Clark, Winnell & Nurala, PC
Michael JaspersonHospice of Michigan
Michelle Wiseman Sparrow Hospice
Karen LangelandWoodland Hospice
LIAISONS
Lisa AshleyHospice and Palliative Care Association of Michigan
Barry CargillMichigan Association for Home Care
EXECUTIVE COMMITTEE
Cindy Bosley, ChairMasonic Pathways
John Thorhauer, Vice ChairUnited Methodist Retirement Communities
Jeff Zylstra, SecretaryRoyal Atrium Inn
Theo Omo, TreasurerThurston Woods
Mark Stutrud, Immediate Past ChairLutheran Social Services of Michigan
Chris ChesnyMidMichigan Health
David TiesengaHolland Homes of Michigan
DIRECTORS
Rod AutonCentracare
Cindy BosleyMasonic Pathways
Paul BridgewaterDetroit Area Agency on Aging
Chris ChesnyMidMichigan Health
Pam DitriBurcham Hills Retirement Community
Barb GilesJewish Senior Life
Kelly GasiorTrinity Senior Living Communities
Pam MontgomeryOakview Medical Care Facility
Theo OmoThurston Woods Village
Ray RabidouxGlacier Hills Senior Living Community
Mark StutrudLutheran Social Services of Michigan
John ThorhauerUnited Methodist Retirement Communities
David TiesengaHolland Home
Chad TuttleSunset Retirement Communities & Services
Larry YachcikPorter Hills Retirement Communities and Services
Jeff ZylstraThe Royal Atrium Inn
Harvey ZuckerbergLife Member
7LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
Keynote Speakers
MONDAYJanet Olszewski — Principal at Health Management AssociatesLooking at Health Care in Michigan
Understanding the intricacies of managed care is a current necessity for aging service providers. Join Janet Olszewski, former Director-Michigan Department of Community Health- in a discussion on current health care trends along with funding and payment issues. This keynote presentation starts off our Monday Leadership track that is focused on managed care and the changing health care environment. Janet has collaborated and coordinated this day long series (the first in a four part discussion) with key experts from the team at Health Management Associates.
TUESDAYJoe Flower — Healthcare FuturistNotes from the Future: Where We are Headed
Twenty-five years ago, Joe Flower and Dr. Ken Dychtwald’s best-selling book, Age Wave, helped launch a whole new way of looking at powerful aging in America. Today, as a health care futurist, Flower sees many of the predictions made back then coming true as the Boomers approach elder status. “Technology, economics, and demographics are coming together to create possibilities for seeing aging and care for our old citizens in a completely new way, giving older Americans not only better health at far lower cost, but more freedom, more community — not just more days on our lives, but more life in our days. There has never been a moment as powerful as this for transforming elder life in America.”
WEDNESDAYBob Danzig — Business Leader, Speaker, & AuthorDeveloping the Leader Within You
In this highly inspirational presentation, acclaimed speaker and author Bob Danzig will be sharing his wisdom on the common powers in “cream of the crop” leaders. Bob will take each audience member on a journey of discovery on nurturing and mastering those powers needed to be a consistently effective leader. With Bob’s own pathway from foster child to office boy to CEO of a multibillion dollar revenue corporation, this Speaker Hall of Fame presenter will weave memorable stories that will touch the minds and hearts of all. Attendees will leave with a renewed sense of their talents, reminded that their work is noble and of great purpose. As a special bonus, each audience member will receive a copy of Bob’s book, “The Leader Within You” as a gift.
8 2014 Annual Conference & Trade Show
Networking and Social Events
MONDAY PEER TO PEER NETWORKING NIGHTMonday May 19, 6 p.m. to 10 p.m.Lansing Lugnuts Stadium
Join us at the ballpark for a field of dreams! LeadingAge Michigan and the Hospice & Palliative Care Association of Michigan has reserved all five suites at the Cooley Law School Stadium just for you. This is the perfect place for a fun-filled evening with networking opportunities galore. Enjoy wine, beer, and hotdogs while laughing and mingling with colleagues. Reserve today! Limited spots available. Tickets: $55 a person, not included in your registration fees.
SUNDAY WELCOME RECEPTIONSunday May 18, 7 p.m. to 10 p.m.Lansing Convention Center-Gazebo on the River
LeadingAge Michigan and the Hospice & Palliative Care Association of Michigan proudly welcome you to the capital city! Join us in celebrating and sharing refreshments with new and familiar faces as we open the 2014 Annual Conference & Trade Show. The perfect ambiance for a relaxing evening of mingling with friends and associates!
ANNUAL BUSINESS MEETING LUNCHEONMonday May 19, 12:30 p.m. to 1:30 p.m.
As the only state associations to represent the full array of senior, post-acute, and hospice services, LeadingAge Michigan and the Hospice and Palliative Care Association of Michigan have a strategic role in representing and advocating for members and ultimately the interests of Michigan consumers. Join fellow members and your association for lunch and their annual business meeting. All conference participants are encouraged to attend the luncheon event.
9LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
Registration Info and Links
FULL CONFERENCEIncludes admission to all conference events, including the Leadership Series 2.0 and general sessions. Continental breakfasts and lunch are provided each day. One ticket to Tuesday’s Awards Gala is also included. Monday’s Networking Night is not included.
MONDAY- FEATURED LEADERSHIP SERIES 2.0Includes one full day admission to the inaugural Leadership Series 2.0 on health care and managed care only. Continental breakfast and lunch are also included.
MONDAY OR TUESDAY ONLYIncludes admission to sessions on Monday or Tuesday only, including Tuesday’s Trade Show. A continental breakfast and lunch are also included. Does not include admission to the Monday Leadership Series 2.0.
WEDNESDAY ONLYIncludes admission to workshops on Wednesday only. A continental breakfast is also included.
SUPER SAVER RATE IThis rate allows facilities and CCRCs (located at a SINGLE physical address/location) to send up to 10 individuals to the conference. A continental breakfast and lunch each day are included for each participant. Tickets to Monday’s Fun Night and Tuesday’s Awards Gala are not included.
SUPER SAVER RATE IIThis rate allows facilities and CCRCs (located at a SINGLE physical address/location) to send up to 15 individuals as they like. A continental breakfast and lunch each day are included for each participant. Tickets to Monday’s Fun Night and Tuesday’s Awards Gala are not included.
SUPER SAVER RATE IIIThis rate allows facilities and CCRCs (located at a SINGLE physical address/location) to send 16 or more individuals as they like. A continental breakfast and lunch each day are included for each participant. Tickets to Monday’s Fun Night and Tuesday’s Awards Gala are not included.
SPECIAL DIETARY/ACCESSIBILITY NEEDS Participants with special dietary or accessibility needs should notify meeting planner, Raven Simon-Farhat at (517) 323-3687 in advance so that proper arrangements can be made.
MODERATOR HELP WANTED!NO EXPERIENCE NECESSARYLeadingAge Michigan and Hospice & Palliative Care Association of Michigan encourage you to make the most of your conference experience by moderating one or more workshop sessions. No previous experience is required! Specifically moderators need to introduce speakers, and distribute handouts, evaluations, and help validate CEUs. To volunteer, please indicate on your registration form. Sessions will be assigned on a first-come, first requested basis. Information and resources will be provided to you by May 5, 2014. Foundation Patrons receive priority in selecting session to moderate.
CANCELLATION/REFUND POLICYAll cancellation requests must be submitted by email to each respective association through the links below by Monday, May 5, 2014 to receive full credit toward future educational events. Cancellations received after May 5 and registered ‘no shows’ will receive credit for 50% of their registration fees. No cancellations will be taken by phone. Please contact [email protected] or [email protected] if you have not received confirmation of your cancellation within one week of submission. Requests for exceptions to cancellation policy must be made to the respective association in writing.
REGISTRATION CONFIRMATIONRegistration will be confirmed by email for individual participants. For those registering as Super Savers, one confirmation will be sent to the identified contact person. If written confirmation has not been received by May 5, 2014, please contact the respective association office.
REGISTRATION OPTIONS All full conference and single day attendees must register online using the links below or through each respective association website.
Supersaver packages can be registered here, or by contacting [email protected] or [email protected].
Registration Deadline: May 5, 2013 Late rate fees apply after this date
LeadingAge Michigan Conference Registration
HERE
Hospice and Palliative Care Association of Michigan Conference Registration
HERE
10 2014 Annual Conference & Trade Show
TRACK
1. Leadership : Managed Care
2. Leadership: Strategies
3. Management and Operations
4. Management and Operations
5. Best Practices
6. Clinical Issues
7. Care and Services
CA B
7:00 am 8:00 am 8:30 am
to 10:00 am10:15 am
to 11:15 am 11:30 am
to 12:30 am
Is Your Facility Prepared for a
Community Disaster?
You Remember Me, Don’t You?
Therapy Audits and Updates
I’ve Come to Realize
Facility Scorecards: Improving Outcomes and Telling Your Story
ICD-10-CM: What Does Your Coder Really Need To Know?
Learning to Juggle While Riding a Unicycle
Hospice State Survey Deficiencies: Be Proactive
Implementing Integrated Care through Managed Care Contracting
Key
note
Spe
aker
: Jan
et O
lsze
wsk
i
Con
tine
ntal
Bre
akfa
st a
nd R
egis
trat
ion
Ope
ning
Wel
com
e fr
om D
ave
Her
bel a
nd L
isa
Ash
ley
Monday May 19, 2014
11LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
Monday May 19, 2014
TRACKFD E
12:30 pm to 1:30 pm
1:30 pm to 2:30 pm
2:45 pm to 3:45 pm
4 pm to 5 pm6 pm
to 10 pm
Lessons Learned-Shadowing the
Direct Care Staff
Breaking BoundariesThe Future of Hospice &
Palliative Care
Strategic Planning for the Single Site
CCRC Campus
Nursing Home Survey Update
Introduction to the New Hospice Cost Report
QAPI from an Operational
Approach
Transforming Quality
Improvement
Getting the Most from Your Hospice
and SNF Pepper Report
Lightening the Load: Reducing Pharmaceutical
Burden
Anatomy of A Behavior
Management Team
Pharmaceutical Management
of COPD
Side Effects of War
Defining and Developing Specialty Services in an
ACO Environment
Member Tour: The Willows
Managing Troublesome Human Resources in an ACO Environment
Fiel
d of
Dre
ams-
We
take
Col
labo
rati
on to
the
Lans
ing
Lugn
uts!
Lunc
heon
and
Ann
ual B
usin
ess
Mee
ting
Building the Care Bridge
Partner or Vendor: Which Path to Choose
1. Leadership : Managed Care
2. Leadership: Strategies
3. Management and Operations
4. Management and Operations
5. Best Practices
6. Clinical Issues
7. Care and Services
12 2014 Annual Conference & Trade Show
Tuesday May 20, 2014
G H I
TRACK
1. Leadership
2. Leadership
3. Management and Operations
4. Management and Operations
5. Best Practices
6. Clinical Issues
7. Care and Services
8. Legislative Advocacy
7:00 am 8 am to 9:30 am 9:45 am to 10:45 am 11 am to 12 pm
Hardwiring Excellence into Organizational Culture
Eat, Drink and Be Merry: Facilitating Decision Making
Regarding Tube Feeding
MDCH LTC Division Update
Haloperidol: A Comprehensive
Review
The Corner Office
Financials for DONs
Taking care of Self
Onsite at the Capitol
Incorporating Studer Concepts to Hardwire Execution: One Healthcare Provider’s Journey
Defensible Billing: Insight to RAC/ZPIC Audits & the Demise of the “Improvement Standard”
(Post-Jimmo v. Sebelius)
Con
tine
ntal
Bre
akfa
st a
nd R
egis
trat
ion
Key
note
Spe
aker
: Joe
Flo
wer
Destination Certification
13LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
Tuesday May 20, 2014
J K
TRACK 3 pm to 4 pm 4:15 pm to 5:15 pm 5:30 pm to 10 pm
How Data Components Drive Optimal Rehab Services
TeamSTEPPS for Long Term Care: Improving Outcomes
through Teamwork
Determining Disease Specific Decline
Building a Person Centered Advance Care Planning Program
Emerging Models for Housing with Services
Completion of Advance Directives & Attitudes
Toward Death
Continuum of Care for End of Life
Best Practices for Managing and Measuring Partner Relationships
Cel
ebra
ting
Mem
bers
Yes
terd
ay, T
oday
, and
Tom
orro
w
Ann
ual B
anqu
et a
nd A
war
ds C
erem
ony
12 pm to 3 pm
Mot
own
Spec
tacu
lar T
rade
Sho
w1. Leadership
2. Leadership
3. Management and Operations
4. Management and Operations
5. Best Practices
6. Clinical Issues
7. Care and Services
8. Legislative Advocacy
Assisted Living Organizations
and Technology
14 2014 Annual Conference & Trade Show
Wednesday May 21, 2014
TRACK
1. Leadership
2. Management and Operations
3. Management and Operations
4. Best Practices
5. Clinical Issues
6. Care and Services
7. Care and Services
NL M
7:30 am 8:30 am
to 9:30 am9:45 am
to 10:45 am11 am
to 12:15 pm12:15 pm
to 12:30 pm
Dining Services: Annual State Survey Preparation for Year-
Long Compliance
Hiring and Retaining a Mission-Driven
Workforce
Challenges in Palliative Care:
Understanding the Clinical and Ethical
Dilemmas
Addressing Chronic Pain: A Non-
Traditional Approach in
Traditional Settings
Dementia: An Alternate Reality
Diagnosing, Interventions and End
of Life Planning
Growing Resident Life Enhancement
Through Gardening
Falls Management for Patients with Dementia: A Systematic Approach to
Intervention
Building a QAPI program utilizing Lean Methodologies for Process Improvement
The State of Seniors Housing & Capital
Markets
Fundraising Success for the CEO
Fraud and Abuse in Hospice and Long-
Term Care
Becoming a preferred provider:
Key recommendation for SNFs
Bob
Dan
zig
Boo
k Si
gnin
g
Key
note
Spe
aker
: Bob
Dan
zig
Con
tine
ntal
Bre
akfa
st
15LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
Session Descriptions
MONDAY SESSIONS
SESSION 1B/1C Implementing Integrated Care through Managed Care ContractingManaged care contracting has been widely used by the Medicare and Medicaid programs for many years. However, its application to long term care services and supports has been more recent. This session will provide a comprehensive view of the alphabet soup of government managed care contracting efforts (Medicare Advantage, Special needs Plans, Managed Long Term Care Plans, Integrated Care Demonstrations) along with the expectations and requirements relevant to long term care providers. Presenters will provide examples of state based contracting strategies.
Janet Olszewski, Health Management Associates, Facilitator
Susan Moran, Health Management Associates
Dennis Smith, Upper Peninsula Health Plan (Invited)
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 1D
Building the Care Bridge – Care Coordination in Michigan’s Integrated Care for Dual EligiblesThis session will explore how state and federal requirements in the Integrated Care for Dual Eligibles Demonstration in Michigan will reshape how health plans and PIHPs interact with each other and how both interact with long term care service providers. It will discuss requirements and operational issues.
Janet Olszewski, Health Management Associates, Facilitator
Susan Moran, Health Management Associates
Roxanne Perry, Michigan Department of Community Health
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 1E
Partner or Vendor – Which Path to Choose?This session will build on previous sessions and cover what types of organizational practices and behaviors are necessary to become a partner with health plans in delivering integrated care versus being a subcontracted provider in their network. It will include information on the role of the Senior Care Network in helping organizations make the transition.
Janet Olszewski, Health Management Associates, Facilitator
Dennis Smith, Upper Peninsula Health Plan (Invited)
Rob Stevens, LeadingAge Michigan Senior Care Network
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 1F
Lessons Learned – Shadowing the Direct Care Staff from the “C Suite”This session follows the incredible experience of a new COO who shadowed direct care staff after moving into his role. Participants will learn how this experience changed the perspective of what staff and customers experience through the course of a day, along with how leaders need to create a safe and empowered environment for staff.
Reed Vander Slik, Porter Hills
Nicole Maag, Porter Hills
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 2B/2C
Learning to Juggle While Riding a Unicycle: Navigating the Changing Hospice LandscapeThis fun and interactive session uses the metaphor of learning to juggle while riding a unicycle to help participants to identify and develop skills and strategies that will assure success in navigating the changing landscape of hospice and palliative care. Providers can no longer ride through the healthcare landscape at a leisurely pace.
Linda Beushausen, Hospice at Home
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
16 2014 Annual Conference & Trade Show
Session Descriptions
SESSION 2D
Breaking BoundariesPartnerships, collaboration, and innovation are key aspects of our nation’s healthcare future. Hospice and palliative care providers have an opportunity to be innovators and leaders as accountable care and healthcare reform evolve. Hospices can play a vital role in how seamless, patient-centered care will be delivered in our communities. Learn and share with colleagues the opportunities and challenges of developing partnerships with health systems to expand programs such as hospice, palliative care, advance healthcare planning, and bereavement.
Linda Beushausen, Hospice at Home
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 2E
The Future of Hospice & Palliative Care: Trends, Truths, and TrajectoriesThis session will review several national benchmarks for hospice, and then drill down with state and local comparisons. Hospice utilization, payment reform, cost reports, length of stay, location of care, and palliative care will be highlighted. Using the same information CMS, OIG, and Program Integrity use, regulatory applications and issues surrounding Medicare waste, fraud, and abuse will be addressed. This session is designed for local, state, and national hospice leadership interested in the continuum of hospice services from the bedside to national policy.
Cordt Kassner PhD, Hospice Analytics
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 2F
Strategic Planning for the Sustainability of a Single Site CCRC CampusSingle site CCRC operators are facing challenges of reduced reimbursements, managed care, market demands, and increased competition. Data indicates that the average age of a single site CCRC facility is older than multi-site CCRC campuses and for-profit competitors, leaving providers faced with decisions on how to reposition obsolete programs and buildings to better serve seniors in the community. Lourdes
Senior Community will share their vision, mission, planning process and project execution strategy to assist CCRC campuses thoughtfully evaluate where to place limited resources to sustain the viability for the campus for many years to come.
Laura Hester, Plante & Moran
Maureen Comer, Lourdes Senior Community
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 3B/3C
Hospice State Survey Deficiencies: Be ProactiveThis presentation will discuss the similarities and differences in state and federal regulations used in the survey process of hospice agencies, highlighting common areas of deficiencies as noted recently during the completion of state surveys. The presentation will identify methods for all hospice agencies to employ in an effort to avoid deficient practice and will provide an overview for developing all aspects of a plan of care. An overview of draft changes to the State Administrative Rules will also be provided followed by group discussion to provide feedback about proposed changed State Administrative Rules.
Jay Calewarts, LARA
Susan Noethen, LARA
CEU Credits: N, NHA, SW
SESSION 3D
Nursing Home Survey UpdateJoin Bureau of Healthcare Services Director Carol Engle as she provides an annual update on survey and certification issues for nursing home members. Ms. Engle will share the most current trends and issues associated with nursing home survey along with plans for the upcoming year.
Carol Engle, LARA
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
17LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
Session Descriptions
SESSION 3E/3F
Defining and Developing Specialty Services in an ACO EnvironmentIn 2011, the Centers for Medicare & Medicaid Services (CMS) issued its final regulation for Accountable Care Organizations (ACOs) as part of its plan for value-based purchasing (VBP). The advent of ACOs will require post-acute care providers to build an infrastructure of specialization that will allow for collaborative care using high-quality evidence-based clinical pathways across the care continuum. Participants will learn how development of specialty services maximizes financial and clinical outcomes in managing chronic conditions.
Lynn Freeman, Aegis Therapies
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 4B
Is Your Facility Prepared for a Community Disaster?Long term care partners have identified gaps between knowledge and the resources available for emergency healthcare response in Michigan. In this presentation the speakers will discuss the importance in planning for a disaster, as well as community plans and resources available to your facility. Knowing your community partners and already established mechanisms in place will ensure your facilities response is as cohesive and seamless as possible.
Amber Pitts, MDCH
Dr. Don Edwards, Region 1 Healthcare Coalition
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 4C
Therapy Audits and UpdatesThis unique session addresses the trends and appeal process for MAC, RAC, ZPIC, and MIC Audits as well as the financial and clinical implications to residents of all payer types. An understanding of financial impacts of day to day operational decision making, staffing patterns, and programming choices in the SNF setting will also be covered.
Kim Saylor, Concept Rehab
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
SESSION 4D
Introduction to the New Hospice Cost Report Form CMS 1984-14The CMS draft hospice cost report 1984-14 will require significant changes not only in reporting, but in the gathering of cost and statistical information. This educational session will discuss implementation, when the new report will be used and when hospice programs should begin to make changes in how information is gathered. A comparison will be made between the prior hospice cost report form and the new one. Changes to the Form CMS-339 Questionnaire process will also be highlighted. At the conclusion of the session, participants will be better prepared for the new cost reporting requirements.
Terry Cichon, FR&R Healthcare Consulting
Betsy Anderson, FR&R Healthcare Consulting
CEU Credits: N, NHA, SW
SESSION 4E/4F
Managing Troublesome Human Resource Issues in a Changing Work EnvironmentAs long term and home health care industries evolve, so too do the legal issues we face as employers. Employers struggle with classifying employees to ensure that they are properly compensated; paying employees for “hours worked” in a workplace that has expanded into our clients’ homes; and managing employees’ attendance in the face of their own illnesses or disabilities. Participants in this session will emerge prepared to handle these challenges.
Robert Pivonka, Rolf Law
Al Kaul, Wellspring Lutheran Services
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
18 2014 Annual Conference & Trade Show
Session Descriptions
SESSION 5B/5C
Facility Scorecards: Improving Outcomes and Telling Your StoryThis course will present steps taken by Chelsea Retirement Community to significantly reduce hospital readmission rates and how they communicate that story to referral sources and potential ACO partners. Specific topics of the presentation include building and using a facility scorecard, specific steps taken to reduce hospital readmission rates, and creating a quality report card to share your success and outcomes.
Melissa Latter, Chelsea Retirement Community
Todd Hanselman, Chelsea Retirement Community
Jessica Weber, Chelsea Retirement Community
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 5D
QAPI from an Operational ApproachAs post-acute providers continue to link quality outcomes (data metrics) with reimbursement, the use of analytics to improve quality, increase efficiencies and overall improve business outcomes for sustainability becomes critical. Preparing for this paradigm shift can be accomplished utilizing QAPI principles. QAPI represents a step in moving toward quality outcomes, analysis, data and performance! This session will review the post-acute care data agenda, QAPI principles and leadership strategies for positive outcomes.
Christine Osterberg, Pathway Health
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 5E
Transforming Quality ImprovementWith the regulatory deadline for Quality Assurance Process Improvement looming in front of us, this session will address how data-driven quality projects can streamline process improvement, actively engage all levels of staff, and quickly affect outcomes. Learn why this transformation may be one project that should be a priority.
Christina Matzke, Sunset Retirement Communities
Joel Elsenbroek, Sunset Retirement Communities
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 5F
Getting the Most from Your SNF Pepper ReportThis session is designed to help SNFs determine the best approach to utilizing the PEPPER Report and its statistics to the advantage of their facility. Participants in this session will review RUG categories that the PEPPER reports as measures and discuss techniques for improving documentation and performing self-audits.
Betsy Anderson, FR&R Healthcare Consulting
Marilyn Mines, FR&R Healthcare Consulting
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
SESSION 6B/6C
ICD-10-CM: What Does Your Coder Really Need To Know?Gone are the days of using a short list of ICD codes for a common set of diagnoses. Not only are the alpha and numerical assignments different but chapters have been added, diseases have been reassigned to different chapters, conditions are classified differently, placeholder characters are used and laterality is incorporated into the codes. This session will describe the organization and structural changes in ICD-10-CM and will provide Skilled Nursing, Home Health and Hospice cases for case managers and billing staff.
Bonny Kohr, FR&R Healthcare Consulting
Marilyn Mines, FR&R Healthcare Consulting
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
19LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
Session Descriptions
SESSION 6D
Lightening the Load: Reducing Pharmaceutical Burden with Appropriate Discontinuation StrategiesThis presentation focuses on reducing the pharmaceutical burden of polypharmacy and in turn the potential for adverse drug reactions. A review of medications related to specific disease states and symptoms will be identified and discussed, along with confounding factors that play into potential roadblocks related to medication discontinuation. Suggested recommendations in working with prescribers, families, and patients in managing medications will be included.
Heather Houseknecht, Hospice Pharmacia
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 6E
Anatomy of a Behavior Management TeamThis seminar will provide focused strategies to help enhance behavior management team process and make needed changes to face the challenges of more complex clients. With Hospital Readmission Reduction requirements looming October 1, behavioral complications and medical acuity become an even greater concern. This presentation will provide each interdisciplinary participant with the much needed tools and coaching strategies to provide the consumers the best care and service delivery. Identification, Assessment, Individualized Care Planning, Intervention and Evaluation of effectiveness including communication and documentation requirements will be discussed.
Christine Osterberg, Pathway Health
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 6F
Pharmaceutical Management of COPDChronic obstructive pulmonary disease in seniors is often characterized by increasing exacerbations of symptoms, further damaging lungs and creating a spiral of hospitalizations and other acute events. Join Tom Katofiasc from Omnicare as he reviews the disease process and discusses the appropriate treatment options and avoidance of hospitalization.
Tom Katofiasc, Omnicare
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 7B
You Remember Me, Don’t You?Please join us to learn simple, yet effective techniques to enhance communication with people on the whole spectrum of dementia. Learn how to connect with and value the person at the end stages of Alzheimer’s disease. We will review the top three causes of dementia and the three areas of the brain most often affected by Alzheimer’s disease.
Susan Vosburgh, St. Anne’s Mead
Sharon Brooklier, St. Anne’s Mead
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 7C
I’ve Come to RealizeHealthcare workers are often required to operate at full speed, putting out fires at a rapid pace to keep up with the work at hand. During this session, participants will take time to look back and reflect on work experiences while considering learned experience about themselves, others, and how work has impacted the way the world is viewed.
Dave Kampfschulte, Amazing Circles Workshops
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 7D
Side Effects of WarThis presentation provides an overview of the NHPCO and Veteran Administration We Honor Veteran’s Program, including resources and programs specifically available to veterans. The Hospice philosophy that centers on an approach of treating the Body, Mind, and Spirit will be addressed for the veteran culture. The importance of caregiver needs throughout the process will also be discussed.
Rhonda Copeland, Hospice of Helping Hands
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
20 2014 Annual Conference & Trade Show
Session Descriptions
SESSION 7E/7F
Member Tour – The WillowsElegance and style with the comforts of home: that is the goal of the Willows – East Lansing’s newest nursing facility offering short-term rehab, skilled nursing, assisted living, memory care, respite and adult day health. The Willows is also pleased to offer Transitional Care for those who no longer require the resources of an acute care hospital, but are too ill for home. Come tour this wonderful new member facility.
Sign Up Early – Registration is Limited
TUESDAY SESSIONS
SESSION 1H/1I
The Corner OfficeDuring this time of real change in healthcare, leaders need to move beyond pessimistic predictions, trendy fads, and simplistic solutions. What does it take to lead that organization? This session continues the Corner Office discussion, the collective experience of LeadingAge Michigan leaders who have learned first-hand what it takes to succeed.
Robin Eggert, REALM, Facilitator
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 1J/1K
Best Practices for Managing and Measuring Partner RelationshipsParticipants in this session will learn to help position their organization to respond to the requirements of our rapidly changing environment, new ways of being and thinking, and innovative approaches. Attendees will leave with tools and case studies that will serve to reap the benefits of partner relationships.
Robin Eggert, REALM
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 2H/2I
Incorporating Studer Concepts to Hardwire Execution: One Healthcare Provider’s JourneyArbor Hospice began using Quint Studer’s healthcare improvement concepts nearly five years ago in an effort to provide common language for its leadership team and a consistent framework for moving the agency forward in its improvement activities. This session will provide an overview of the agency’s journey in implementing Studer concepts and how the agency’s goals and leadership were impacted. The session will include lecture, PowerPoint, small group discussion, and role play opportunities.
Gloria Danna Brooks, Arbor Hospice
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 2J
How Data Components Drive Optimal Rehab ServicesPost-acute health care companies and service providers must be able to Connect, Communicate and Advocate for themselves within today’s highly competitive care environment. Federal, state and private insurers will increasingly require alignment between and among hospitals and post-acute providers. We will discuss existing sources of data that may be “mined” to help your SNFs and ALFs prepare for discussions with hospital executives and clinical directors. Existing and emerging data sets will be discussed and methods for using patient level data in strategic planning and relationship development. We will discuss current experiences, planning for different forms of partnerships and future reimbursement models.
Aaron Scharff, RehabCare
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
21LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
Session Descriptions
SESSION 2K
Emerging Models for Housing with ServicesPresbyterian Villages of Michigan - along with strategic partners the Luella Hannan Memorial Foundation and the University of Michigan - are among 12 LeadingAge members and their community partners chosen to participate in the “National Learning Collaborative” sponsored by Leading Age, Enterprise Community Partners, and Stewards of Affordable Housing (SAFH). Based on learning from this collaborative, emerging models for supporting “aging in community” in affordable senior housing will be described. Potential outcomes will be shared based on literature review and a case study. Participants will engage in discussions about how to leverage the assets of their senior housing properties in the broader community and create value propositions for health systems and plans based on the expected outcomes of these initiatives.
Joanne Robinson, Presbyterian Villages of Michigan
Tim Wintermute, Hannan Foundation
Ruth Dunkle, UM School of Social Work
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 3H/3I
Defensible Billing: Insight to RAC/ZPIC Audits & the Demise of the “Improvement Standard” (Post-Jimmo v.Sebelius)This program is designed to help providers take a defensive approach to billing in the face of the ever-increasing RAC/ZPIC audits and Michigan’s new Claim Predictive Modeling. In addition to preparing providers for such retrospective reviews, this program also discusses the outcome of the Jimmo v. Sebelius case which changed the claim landscape by eliminating the “Improvement Standard.”
Margaret Chamberlain, Kitch Firm
Julie Kearney, Julie Kearney and Associates
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
SESSION 3K
Why Assisted Living Organizations Should be Investing in TechnologyAssisted living organizations are becoming more focused on designing wellness programs that improve resident health and lifestyle, while staying on top of new and evolving regulations. Learn how providers are discovering electronic health records are helping with compliance and risk mitigation while effectively measuring the success of programs and services.
Brian Dimit, PointClickCare
CEU Credits: N, CDR, CDM, ATRA, SW, AFC, AD
SESSION 4H/4I
Financials for DONsA brief review of the cost report will be made and discussion will focus on reimbursable costs. Benchmarking reports will be utilized to show staff how they can compare their organization to others in the state. Additional discussion will focus on the AOC program and how this will change the care of residents in a nursing facility in the future.
Brenda Sowash, Plante & Moran
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
SESSION 5H
Hardwiring Excellence into Organizational CultureDiscover one organization’s culture change journey through a comprehensive Service Excellence initiative. Learn how these standards and principles were “hardwired” into organization processes. A review of business and quality outcomes will be included.
Joanne Robinson, Presbyterian Villages of Michigan
Kathy Bart, Presbyterian Villages of Michigan
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
22 2014 Annual Conference & Trade Show
Session Descriptions
SESSION 5I
MDCH LTC Division Update Join Brian Barrie from the MDCH Medical Services. Administration as he discusses trends and directions in Medicaid long term care programs, such as nursing homes, MI Choice Program, PACE, and Adult Home Help. Brian will present current projects and upcoming program enhancements.
Brian Barrie, MDCH Medical Services Administration
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 5J
TeamSTEPPS for Long Term Care: Improving Outcomes through TeamworkThe Department of Defense (DoD) and the Agency for Healthcare Research and Quality (AHRQ) have developed TeamSTEPPS, a teamwork system that offers a powerful solution to improving collaboration and communication within health care facilities. Patient safety experts agree that communication and other teamwork skills are essential for the provision of quality health care and for the prevention and mitigation of medical errors. This presentation will provide an overview of a version of TeamSTEPPS that has been adapted to address issues specific to nursing homes.
Audrey Stob, MPRO
Yvette McKenzie, MPRO
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 5K
Completion of Advance Directives & Attitudes toward DeathWhy do individuals have or not have advance directives? Much research has been conducted but the role of four death attitudes in advance directive completion has not been explored. Survey results of 67 southwest Michigan study participants and a comparison of mean scores for fear of death, death avoidance, approach acceptance and escape acceptance attitudes toward death were analyzed among those with and without advance directives. The results of the study are presented.
Theresa Lynn, Wings of Hope Hospice
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 6H
Eat, Drink and Be Merry: Facilitating Decision Making Regarding Tube FeedingDecisions to initiate, withhold or withdraw artificial nutrition can be challenging. This session will illustrate the use of the Four Square Method to facilitate clinically, legally and ethically sound decision-making.
Christine Westphal, Oakwood
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
SESSION 6I
Haloperidol: A Comprehensive Review and its Relevance to Hospice and Palliative MedicineHaloperidol is a neuroleptic agent whose unique pharmacologic properties have proved useful for symptom management in Hospice and Palliative Medicine. Despite decades of use, there continues to be suspicion and ignorance of the utility of this very valuable drug. The appropriate use of Haloperidol can significantly improve the quality of care as well as impact the cost of care for certain patient populations.
Tim Fife DO, Private Practice
John Mulder MD, Holland Home
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 6J
Determine Disease Specific DeclineThis presentation will identify end of life disease processes encountered by the medical community. Guidelines and prognostication tools to assist with identifying the state of the presenting disease and the potential effectiveness of end of life care practices that support the consumer through the disease process and treatment will be discussed.
Eric Gernert, Great Lakes Caring
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
23LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
Session Descriptions
SESSION 6K
Continuum of Care for End of LifeThis presentation will focus on the care of the consumer in Home Health, Palliative Care Programs, and the Hospice programs. Discussion will include information on starting a Palliative Care program within your Home Health organization designed to be functional and beneficial for the consumer, and which can provide a smooth transition program to Hospice when needed.
Shirin Zaman, Northwest Home Health Services
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 7H
Taking Care of SelfIt is imperative caregivers take care of themselves. Session participants will examine the journey of ‘formal” and “informal” caregiver, be able to utilize tools and strategies for self-examination and set up a Wellness Plan to be able to continue to provide compassionate and empathic care to themselves and others.
Koby Aylor, Oaklawn Hospice
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 7I
Destination CertificationIncreased public attention has been focused on end of life care, as well as attention from accrediting and credentialing bodies. Certification is a way to validate expertise and demonstrate mastery in a specialty area that goes above and beyond licensure requirements: it signifies a commitment to excellence and quality. This session will discuss the value of certification, identify requirements and resources and help participants to begin to develop an action plan.
Christine Westphal, Oakwood Health System
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 7J/7K
Building a Person Centered Advance Care Planning ProgramIn this interactive session, participants will gain a greater understanding of how to implement the components of F-155 and F-309 into daily practice while learning the Michigan statutory requirements for an advance care document. Participants will also have the opportunity to practice facilitating an advance care planning conversation with residents and families.
Barbara Smith, Burcham Hills
Carolyn Stramecki, Honoring Healthcare Choices Michigan
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 8G/8H/8I
Onsite at the CapitalJoin Hospice and Palliative Care Association of Michigan and LeadingAge Michigan in advocating for the needs of seniors and persons at end of life. This morning at Michigan’s State Capitol Building, advocacy specialist Stephanie Winslow will lead members through a set of current policy topics and issues. Members will meet Representative Pete MacGregor for a legislative update and staff will follow with a short review of legislative issues and advocacy tips. Brief individual legislative visits will follow ending in a photo opportunity on the Capitol Steps. To end the day, we will join the Henry Ford Village Choir in the Capitol Rotunda and enjoy the beauty of the building’s architecture. An agenda will be sent in advance to each registered attendee with more information.
Stephanie Winslow, LeadingAge Michigan, Facilitator
24 2014 Annual Conference & Trade Show
Session Descriptions
WEDNESDAY SESSIONS
SESSION 1L
The State of Senior Housing & Capital MarketsZiegler’s strategic and industry-based research will be the backbone of this session and will highlight senior living research findings in areas such as senior living financing, the banking climate and credit ratings as well growth trends in areas such as repositionings and sponsorship transitions. Attendees will receive an overview of key sector trends including the increasing role of technology, changing consumer preferences and alternative models of care.
Tom Meyers, Ziegler
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 1M
Fundraising Success for the CEOIs your board pushing you to increase fundraising revenue? Are your benevolent care and capital improvement needs keeping you up at night? Do you wonder if you are making the right investments in fund development? This seminar will give you the tools to evaluate and further build a successful philanthropy program, and to position yourself for a meaningful and joyful role in it.
Daniel Jenuwine, Richner and Richner
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 2L
Dining Services: Annual State Survey Preparation for Year-Long ComplianceCompliance to the dining service regulations promotes a solid foundation for a community to provide a nutritionally adequate and appealing program which also reduces the incidence of food borne illness. More recently, communities are striving to promote resident-centered care and re-evaluating their own processes to ensure continued compliance while expending nutritional and dining service options. Daily attention to the operation from a regulatory perspective is a proactive approach to remaining survey-ready at all times.
Jenny Overly, Unidine
Adam Snyder, Unidine
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
SESSION 2M
Hiring and Retaining a Mission-Driven WorkforceAn effective workforce selection, hiring, and retention program is critical if an organization truly strives to provide consistent quality of care to their residents. Not only will an effective hiring process help support the mission of the organization, significant cost savings will be experienced when an organization is adequately staffed with a workforce that fits the culture of the organization. This session will touch on key areas to consider when building a systemic program.
John Brown, The Premier Partners
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 3L
Fraud and Abuse in Hospice and Long-Term CareThe session will focus on recent developments in DOJ, OIG, and regulatory investigations and enforcements for hospice and long-term care providers. Participants will learn recent compliance requirements related to fraud and abuse and strategies for managing a government investigation.
Jonathan Feld, Dykema Gossett
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
25LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
Session Descriptions
SESSION 3M
Becoming a Preferred Provider: Key Recommendations for SNFsDelivering high-quality, patient-centered health care requires coordination across health care settings. To stay competitive in the industry, Skilled Nursing Facilities must present themselves as a provider of choice in the community. This presentation will outline basic interventions that SNFs can implement to avoid unnecessary re-hospitalizations and enhance their role in the community as a provider of high quality healthcare.
Audrey Stob, MPRO
Yvette McKenzie, MPRO
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AD
SESSION 4L/4M
Building a QAPI program Utilizing Lean Methodologies for Process ImprovementIn this session participants will learn how Burcham Hills has embraced LEAN methodology in their comprehensive QAPI program designed to meet the new CMS guidelines. Hear from members of process improvement teams as they share their projects utilizing a story board. Michael Gilreath, LEAN consultant for Burcham Hills, will introduce you to improving the continuum of care through Lean Thinking. In a series of small group activities, participants will experience the power and utility of Lean to eliminate waste, reduce lead times and improve workflow in key processes.
Barbara Smith, Burcham Hills
Michael Gilreath, Independent Consultant
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 5L
Challenges in Palliative Care: Understanding the Clinical and Ethical DilemmasIn this one-hour workshop, the participants will explore challenging issues in the delivery of palliative care. Clinical concerns bring health care providers to the bedside but it is the ethical and spiritual dilemmas that cause the most angst among patients/residents, families and providers. This session seeks not to provide all the answers; it seeks to provide an avenue for discussion and collaboration through the continuum of care progression.
Scott Paxton DO, Great Lakes Caring
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 5M
Addressing Chronic Pain: A Non-Traditional Approach in Traditional SettingsWhen pain becomes chronic, disability frequently occurs. Research has shown that in individuals with chronic pain little of the disability is caused by the illness itself; over 75% is caused by biopsychosocial factors. Frequently, more and more healthcare dollars are spent on trying to relieve this residual pain. This session will define chronic pain and its impact on the individual, the traditional approach to pain and the biopsychosocial model. We will look at symptom gains and how we as professionals contribute to them as well.
Marie Jarrell, Agility Health
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 6L
Dementia: An Alternate Reality Diagnosing, Interventions and End of Life PlanningThis presentation is designed to provide long-term care and end-of-life healthcare professionals who care for consumers with dementia a better understanding of the disease. Different types of dementia and the common symptoms and behaviors associated with dementia will be discussed at an advanced level. Strategies for care giving and end-of-life planning to promote increased quality of life for both persons with dementia and their caregivers will be included.
Sarah Thurston, Great Lakes Caring
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
26 2014 Annual Conference & Trade Show
Session Descriptions
SESSION 6M
Growing Resident Life Enhancement through GardeningGardening provides residents with such a sense of fulfillment that the act itself should be considered therapeutic. From planning through harvest, residents can be involved in every step and reap the benefits of the fruits of their labor featured as part of the menu selections or table décor. “Growing Resident Life Enhancement through Gardening” will review the regulatory guidelines for use of the harvested project in the community’s dining service program while also providing direction for how to establish your own community specific program.
Jenny Overly, Unidine
Kelly Gasior, CHE Trinity Senior Living Communities
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
SESSION 7L/7M
Falls Management for Patients with Dementia: A Systematic Approach to InterventionFalls are a significant problem for the elderly with cognitive impairment and often lead to serious injury. The cause of falls is often multi-factoral and therefore, falls prevention programs should include a comprehensive trans-disciplinary approach. This presentation will provide specific guidelines on developing comprehensive programs based on the patient’s cognitive level using the Allen Cognitive Model.
Amanda Scott, Aegis Therapies
CEU Credits: N, NHA, CDR, CDM, ATRA, SW, AFC, AD
27LeadingAge Michigan | Hospice & Palliative Care Association of Michigan
Registration Information
CONFERENCE PRICING Members Non-MembersFull Conference $475 $575Monday Leadership Series 2.0 only $400 $500Monday OR Tuesday Only $350 $450Wednesday Only $200 $300Super Saver I $3,600 $4,600Super Saver II $5,700 $6,700Super Saver III $7,000 $8,000*Registrations after May 5th, 2014 will have an additional $50 fee to early bird rates above.
CONTINUING EDUCATIONTo assist in meeting your annual credit requirements, application has been made with the following organizations for continuing education credits:
ORGANIZATION INITIALS
Ohio Nurse Association ................................................................................... N
Nursing Home Administrators Board ...................................................... NHA
Commission on Dietetic Registration ....................................................... CDR
Certifying Board for Dietary Managers ................................................... CDM
American Therapeutic Recreation Association ..................................... ATRA
Michigan Social Work CE Collaboration ..................................................... SW
Office of Children and Adult Licensing .....................................................AFC
National Certification Council for Activity Professionals ........................ADNote: Administrators certified by the American College of Health Care Administrators may use continuing education credits from LeadingAge Michigan’s annual conference toward their ACHCA certification renewal.
With a total of 61 educational sessions, conference attendees can earn up to 14 continuing education credits.
28 2014 Annual Conference & Trade Show46th Annual Conference & Trade Show
THANK YOU TO OUR 2014 SPONSORS
Business Alliance & Value 1st
Consumers Energy Multifamily Program
Evangelical Homes of Michigan – Safe at Home Program
Foster Swift Collins & Smith, PC
Hospice at Home
Glacier Hills Senior Community
Omnicare
Business Alliance & Value 1st
MobilexUSA
Sodexo Senior Living
Ziegler
Trinity Senior Living Communities
Worksighted
Elzinga & Volkers
GMB Architecture + Engineering
Jewish Senior Life
Plante & Moran, PLLC
Presbyterian Villages of Michigan
REALM Consulting
ACP: Accelerated Care PlusAegis Therapies
Apollo CorporationA’viands
Business Alliance & Value 1stCarelinc
Compass Communications Group, LLCConcept Rehab, Inc.
Consumers Energy Multifamily ProgramDirect Fitness Solutions
Elzinga & VolkersFR&R Healthcare Consulting, Inc.GMB Architecture + Engineering
HomeTown Pharmacy LTCHooker DeJong, Inc.Hospice Pharmacia
Invacare Continuing Care
Jewish Senior LifeKalamazoo LTC Pharmacy
Kingscott Associates Marcus & Millichap
Med-Mizer, Inc.Midwest Juice, Inc.Mobile Care Group
Mobile Medical SupportMobilexUSA
Morrison Senior LivingOmnicare
Optimus EMR, Inc.Outcome Resources
Paragon RehabilitationPathway Health
PharMericaPine Rest Christian Mental
Health Services
Plante & Moran, PLLCPoint Click Care
Presbyterian Villages of MichiganPrimeSource Healthcare
REALM ConsultingRehabCare
SecurAlarm Systems, Inc.Select Rehabilitation, Inc.
Sodexo Senior LivingTenurgy
The PROSure FundTrinity Senior Living Communities
Unidine CorporationVPH Pharmacy
WorksightedZiegler
FOUNDATION PATRONS
EXHIBITORS
AWARDS GALACELEBRATING MICHIGAN MEMBERS:
Yesterday, Today, and Forever.
Tuesday May 20, 2014
5:30 pm-10:00 pm
LeadingAge Michigan and the Hospice & Palliative Care Association of Michigan’s brightest stars are shining! In honor of members yesterday, today, & forever, this event will be an evening to remember!
Plan now to bring your entire team, trustees, residents, family, and friends for a night of entertainment and celebration. Prior to the Gala, the much anticipated Annual Silent Auction will take place during a cocktail hour from 5:30-6:30 pm. Do not miss this opportunity to have fun, bid on exquisite items, and make an impact on the industry’s legislative initiatives. The Silent Auction
benefits the LeadingAge Michigan Political Action Committee.