2013: A Retrospective 40 Years of Sta-Lok A Retrospective.pdf · • We will answer your phone call...

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2013: A RETROSPECTIVE 40 YEARS OF STA-LOK 2013 marked a highly important year for Sta-Lok Terminals Ltd. As such we thought it was fitting to reflect on some key events from a successful and exciting year.

Transcript of 2013: A Retrospective 40 Years of Sta-Lok A Retrospective.pdf · • We will answer your phone call...

Page 1: 2013: A Retrospective 40 Years of Sta-Lok A Retrospective.pdf · • We will answer your phone call promptly with a happy smiling face, pleased that you have called. • We will go

2013: A RETROSPECTIVE 40 YEARS OF STA-LOK

2013 marked a highly important year for Sta-Lok Terminals Ltd. As such we thought it was fitting to reflect on some key events from a successful

and exciting year.

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TABLE OF CONTENTS

Contents

About Sta-Lok Terminals Ltd. ____________________________________________________________________________ 1

New Skilled Engineers & High-Tech Equipment _______________________________________________________ 2

New Products and Innovation ___________________________________________________________________________ 3

A Regatta, a Research Vessel & Some Big Rigging ______________________________________________________ 4

Wire Rope Assemblies & Balustrades ___________________________________________________________________ 5

Events & Occurrences ____________________________________________________________________________________ 6

Digital Development _____________________________________________________________________________________ 7

Company Information ____________________________________________________________________________________ 8

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ABOUT STA-LOK TERMINALS LTD.

Page 1

About Sta-Lok Terminals Ltd.

WHO WE ARE

Sta-Lok Terminals Ltd. is a world leader in the

design, manufacture and supply of high quality

fittings for stainless steel wire rope and rod

systems for marine and architectural

applications.

Sta-Lok began with the Sta-Lok Swageless Self Fit

Terminal which was created by Ivor Barfield. The

Sta-Lok was first introduced at the London Boat

Show in 1973.

Sta-Lok became incorporated in 1983 and

continues to operate out of Manningtree in Essex.

It remains to this day a family run business with

Ivor, the founder, the chairman of the company.

WHAT WE DO

At Sta-Lok we manufacture and stock a wide

range of stainless steel products. These include:

•The Sta-Lok Swageless Terminal,

•Chrome Bronze and Stainless Steel Turnbuckles,

•Swage Terminals,

•Stainless Steel Wire Rope,

•Tie Rod and Tie Bar Systems

•An extensive range of Wire Rope Assemblies to

fit a myriad of applications.

AWESOME CUSTOMER SERVICE

At Sta-Lok our Awesome Customer Service

Charter is fundamental to how we operate.

• We will answer your phone call promptly with a

happy smiling face, pleased that you have called.

• We will go the extra mile to help you.

• We will answer your Stock Enquiries at the time

of your call. If we cannot provide you with an

immediate answer we will call you back within

5 minutes to advise availability.

• We will answer your Technical Enquiries at the

time of your call. If we cannot provide you with

an immediate answer we will call you back

within 10 minutes to help you.

• We will ensure that your Pricing Enquiries and

Quotations are dealt with promptly and

followed up on the same day to ensure that you

have correctly received it and to answer any

questions you may have.

• We will send you Company Literature, Product

Information and Price Lists on the day of your

enquiry. We will follow this up to ensure that

you have correctly received it and to answer any

question you may have.

• We will keep you informed about our Special

Offers.

• We will acknowledge your orders, by email as

soon as we have received it.

• We will notify you by email when your orders

are being shipped. If we cannot meet your

preferred delivery date we will call to advise

when it can be despatched.

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NEW SKILLED ENGINEERS & HIGH-TECH EQUIPMENT

Page 2

New Skilled Engineers & High-Tech Equipment

NEW SKILLED ENGINEERS

Demand for the products that Sta-Lok

manufactures was extremely high in 2013. As a

result we saw fit to increase our performance and

our output.

In order to do this we elected to recruit new

engineers. These new engineers came from the

aerospace industry and brought with them a high

level of skill, precision and ability to the Sta-Lok

factory and helped to reinforce our highly

qualified team.

This increase in manpower also allowed us to

extend our factory hours opening up the

opportunity for an increased product output. This

has enabled us to strengthen our delivery

performance and increase stock of our best

sellers.

NEW MILLING MACHINE

It wasn’t only an increase in manpower that

enabled our factory to increase its performance

in 2013.

We also opted to purchase and install a new high-

tech milling machine. The new CNC machine is a

great tool which allows us to increase our

production for the larger and more technical

products in the Sta-Lok range.

In order to ensure we use these machines to their

full potential and optimize our output we also

employed a new CNC miller to operate the new

equipment.

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NEW PRODUCTS AND INNOVATION

Page 3

New Products and Innovation

Last year saw Sta-Lok continue to innovate and

display a great ability to design and manufacture

high quality rigging hardware with a collection of

new products.

NEW STA-LOK STEMBALL TERMINAL

In 2013 we unveiled our new Sta-Lok Stemball

Terminals. These self fit terminals for mast,

spreader and tip cups offer an easy way to

terminate the wire using just simple hand tools.

Stemball Cups can also be used to bring the head

size up to fit differing mast or spreader bracket

requirements. The Sta-Lok Stemball Terminal is a

great product offering excellent articulation and

ease of installation.

EXPANDED RANGE OF GUARD RAIL FITTINGS

We also took the opportunity in 2013 to

announce our new and expanded range of Guard

Rail and Life Line fittings. This new range

includes Guard Rail Eyes, Pelican Hooks, Tension

Forks and a range of Sta-Lok equipped fittings.

These high quality fittings ensure utmost safety

when moving around the boat.

NEW SPREADER END TIP CUP

But these were not all; in November we unveiled

our brand new Spreader End Tip Cup. This highly

anticipated product range is expertly

manufactured from high grade Stainless Steel in

our UK factory and utilises a fully machined

system. In order to offer the utmost ease in terms

of ordering and fitting, the Spreader End Tip Cup

is supplied with the necessary terminals

including Stemball Swages and a Forged Bronze

Turnbuckle.

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A REGATTA, A RESEARCH VESSEL & SOME BIG RIGGING

Page 4

A Regatta, a Research Vessel & Some Big Rigging

CELTIC REGATTA

June of 2013 saw the hotly contested Celtic

Regatta take place off the coast of Wales and Sta-

Lok were extremely proud to be one of this year’s

sponsors. Hosted by Pwllheli Sailing Club, the

racing was a highly exciting affair with Jezebel

taking a narrow victory on the third and final day.

SONG OF THE WHALE

Last year also saw a great opportunity for us to

provide a rerig for an important and exciting

yacht. R.V. Song of the Whale was fully rerigged

with Sta-Lok Fittings in May 2013. The 70-foot

research vessel owned by the International Fund

for Animal Welfare was specifically designed for

carrying out research on whales and other

marine fauna.

Song of the Whale utilises gentle research

methods including encasing the engine-room in a

faraday cage to contain electrical fields and

operates largely under sail to reduce the impact

on the animals being researched.

THE BEAGLE

Rerigging The Beagle offered us the opportunity

to use some of the largest Sta-Lok terminals we

manufacture, and in one of the remotest areas.

The project for the 105 foot luxury yacht took

place in the Galapagos Islands and was one of our

biggest singular jobs operating out of the USA.

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WIRE ROPE ASSEMBLIES & BALUSTRADES

Page 5

Wire Rope Assemblies & Balustrades

WEMBLEY OUTLET CENTRE

In 2013 the Wembley Outlet Centre opened in

Wembley Park. This new shopping centre located

next to the iconic Wembley Stadium offers

350,000 square foot of retail space, a number of

bars and restaurants and a cinema complex.

For the completion of this project Novum

Structures enlisted Sta-Lok with supplying Toggle

End & Tensioner Assembly Cables for canopy

systems in the complex.

MERCEDES-BENZ WORLD

Another of our favourite architectural projects

undertaken last year occurred in December 2013.

We were approached by Charles Ash Limited to

produce cables to be used as balustrading for a

new viewing platform at Mercedes-Benz World.

The facility at the historic Brooklands racing

circuit in Surrey offers a wealth of potential

experiences for car enthusiasts including an

Under 16s Driving Experience which the new

viewing platform now overlooks. It is a highly

aesthetically pleasing project and one we are

happy to have been involved with.

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EVENTS & OCCURRENCES

Page 6

Events & Occurrences

IVOR BARFIELD’S 90TH BIRTHDAY

In Sta-Lok’s 40th year we also witnessed another

important birthday. In July, Ivor Barfield our

founder and chairman celebrated his 90th

Birthday. It was Ivor who first designed the Sta-

Lok terminal and introduced it at the London

Boat Show in 1973. Ivor still makes regular visits

to Sta-Lok and we are proud to still be a family

run business with a strong set of core values.

BROOKS JONES AND SAILING SERVICES’ DISTRIBUTORS LONG SERVICE AWARD

Our 40th year of operation also meant that 2013

was the 40th year of working with Brooks Jones

and Sailing Services. This four decade long

relationship between Sta-Lok and Brooks is

something we are extremely proud of. In order to

show our appreciation to Brooks we took the

opportunity during 2013’s United States Sailboat

Show in Annapolis to present him with a

Distributors Long Service Award.

MARINE EQUPMENT TRADE SHOW 2013

The biggest Exhibition in the Sta-Lok calendar is

the Marine Equipment Trade Show or METS. This

year marked our 26th time exhibiting in

Amsterdam and proved to be a great show.

Our team reported a hectic and busy but

ultimately highly enjoyable time at METS. They

experienced many successful meetings over the

three day event and offered us a great

opportunity to come face to face with a range of

customer and interested parties from all over the

world. Throughout the course of the show it was

great to hear the praise the attendees had for the

Sta-Lok brand, our products and the stand we

displayed from.

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DIGITAL DEVELOPMENT

Page 7

Digital Development

NEW ARCHITECTURAL WEBSITE CHANGES

Towards the end of 2013 the architectural

portion of our website underwent some changes.

We have now added a wide range of our Rod

Systems, Wire Rope Assemblies and Wire

Balustrades to the website in the form of all new

product pages.

All of these offer a wealth of information about

the products, pictures of their applications and,

most importantly, a live pricing and ordering

system. This allows customers and website

visitors a quick and easy way to get an

instantaneous quote for the system they desire.

To coincide with the launch of these new product

pages we elected to offer visitors to the website a

better way to navigate. As such our new

Architectural Mega Menu was born. With

pictographic representations of the products and

ranges on offer it is now easier than ever to locate

the Sta-Lok product you want to view or order

straight from the website.

DIGITAL MEDIA

Our 40th year also saw Sta-Lok shifting some of

our attention towards digital media.

Communicating digitally is such a huge part of

modern life that we decided it was truly time to

dive in. This year has seen us step up production

of exciting and engaging content on our blog with

new stories and interesting information

appearing often as well as delving into social

media.

To aid this development we have taken on a

recent graduate as our Digital Marketing

Executive and Sta-Lok now have an established

presence on Facebook, Twitter, Google + and

LinkedIn. We are dedicated to utilising these tools

in order to expand our Awesome Customer

Service Charter online and connect with those we

do business with.

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COMPANY INFORMATION

Page 8

Company Information

Sta-Lok Terminals Limited

The Forge, Mistley Heath

Manningtree

Essex

CO11 2QH

England

Tel 01206 391509

Fax 01206 395286

Email [email protected]

www.stalok.com

Directors: I. Barfield, T. Barfield, D. Barfield, D. Wood, D. Ierston

Secretary: K. Barfield

Registered in London 1751573

VAT Reg. No: GB 915 9232 19