2012/13 - Welcome to the BPC - The BPC€¦ · SMALL PARCEL DOMESTIC – Multi-piece and heavy...

Publishing Industry

2012/13

Freight & Distribution

Plan

Book and Periodical Council 192 Spadina Avenue, Suite 107

Toronto, ON M5T 2C2

[email protected] www.theBPC.ca

Book and Periodical Council | Publishing Industry | 2012/13 Freight & Distribution Plan | 3

The Publishing Industry Freight & Distribution Plan has been a project of the Book and Periodical Council (BPC) since 1982 and is supported by its members. An industry committee, which annually recommends vendors chosen for the excellent rates, performance, technology, and value-added services they offer to the publishing industry, directs the Freight & Distribution Plan. The committee’s initiatives also include research and education on freight and warehouse operations issues. Current committee members:

Deborah Barton, John Wiley and Sons Canada Ltd. Chris Chambers, Magazines Canada Holly Doll, Fitzhenry & Whiteside Dan Finos, Carswell, a Thomson Reuters business Diane Grandy, Fraser Direct, Freight & Distribution Committee Chair Julia Horel, LitDistCo Bessie Luciano, University of Toronto Press Anne McClelland, Book and Periodical Council Ken McIsaac, Oxford University Press Robert Morgan, BookLand Press Christine Phillips, Scholastic Canada Brenda Sisnett, Georgetown Terminal Warehouses Ltd.

The following book and periodical industry associations are represented by members of the committee:

Association of Canadian Publishers (ACP) Canadian Publishers’ Council (CPC) Literary Press Group of Canada (LPG) Magazines Canada Organization of Book Publishers of Ontario (OBPO)

All sectors of the publishing industry to be served by this plan include:

Publishing Manufacturing Distribution Selling

When you contact recommended vendors, please inform them you are a BPC member and indicate which association you belong to when requesting the Book and Periodical Council Plan Rate. The freight rates in this Plan are designed for books and periodicals and therefore are based upon shipments with a minimum density of approx. 20 lbs (9 kg) per cubic foot.

PUBLISHING INDUSTRY FREIGHT & DISTRIBUTION

PLAN 2012/13 2003/04

4 | Book and Periodical Council | Publishing Industry | 2012/13 Freight & Distribution Plan

RECOMMENDED VENDORS We encourage you to support the BPC Publishing Industry Freight & Distribution Plan vendors. We would be happy to assist in rate or service comparisons. The committee is pleased to make the following recommendations for the year 2012/2013.

SMALL PARCEL DOMESTIC – 0-500 lbs (225 kg) Canpar Overall most competitive parcel rates offered Rate increase of 3.7% on single-piece shipments and 3.1% on multiple-piece shipments Ground freight rates for USA/Select US and Overnight will be increased 2.9% A number of new and enhanced services that complement its current service offering Advanced ship notification by e-mail – beneficial for residential deliveries Flexible pickup options: five days a week, two days a week or call in for pickup Standardized customer route and drivers that service all of our members Recommended by the BPC for more than 25 years

SMALL PARCEL DOMESTIC – Multi-piece and heavy courier Sameday Worldwide Rate increase of up to 5.9% depending on your profile Unique single waybill for multi-piece shipment deliveries, tracking and POD Return Management System online Appointment delivery experts and standard service is expedited to Western Canada Odd or oversize shipments easily accommodated Recommended for nine years LTL/FTL DOMESTIC – More than 500 lbs (225 kg) pallet National Fast Freight Rate increase of 1.5% across the board Aggressive rates and excellent container and rail capacity Specialists in appointment delivery Web-based dispatch and bill of lading Recommended for 14 years CUSTOMS AND INTERNATIONAL Universal Logistics No rate increase anticipated for this year Special focus on book industry – 100 book industry clients Progressive educational programming Customs brokerage, AMPS and freight consulting, ocean and air consolidation services from

international printing centres Recommended for 17 years CORRUGATED - PACKAGING Norampac Inc. Largest corrugated cardboard supplier in Canada Aggressive pricing offered Increases with notice and better than industry-wide changes Recommended for eight years To obtain a copy of the BPC Publishing Industry Freight & Distribution Plan Manual in either electronic or print format, please fax the BPC at 416-975-1839 or e-mail your request to [email protected].


Experience That Delivers

Delivering Value, One Customer at a Time. Your Parcel Delivery Specialists We’re Canpar Transport. With sixty terminals coast-to-coast, and more than 30,000 customers, we’re one of Canada’s leading small parcel delivery companies. When we started our business in 1976 we quickly understood that the key to success would be to provide our customers with value. To provide fair and competitive pricing and to respond to their changing needs. We think we’ve accomplished that. And we’re convinced that our business has grown because we’ve helped our customers grow theirs. We Ship Parcels. Deliver Value. Everything we do – product development, technological upgrades, customer service – is shaped and tailored to transporting your parcels efficiently and cost-effectively. The people that place their trust in Canpar on a daily basis have chosen us for the confidence and convenience of regular pick-ups by a Canpar driver. Someone whom they’ve quickly gotten to know and trust and who in turn understands their shipping needs. People Power Central to the Canpar success story are people. Not only the people we work for, but also the people that work with us. This includes more than 1,600 members of the Canpar team who are dedicated to building solid working relationships with their customers as part of a companywide commitment to service. And they’ve helped us build an organization that can boast some pretty impressive stats. Strength in Numbers Delivering over 27 million packages every year, Canpar provides service to virtually all points accessible by public roads in all ten Canadian provinces and the continental United States. We operate an efficient “hub and spoke” pick-up and delivery system. The Canpar delivery network and infrastructure has grown and evolved into a vast, modern network of 60 terminals and line haul systems coast-to-coast. But the Canpar story is just beginning. We’re now entering into a new and exciting phase. Our newly minted relationship with TransForce means that our best years are ahead of us.



Recommended for small parcels totalling up to 500 lbs. or 227 kg. Fuel Surcharge is based on posted Canadian average pump prices (MJ Ervin website) and is clearly stated on invoices. Value added benefits include:

Recommended carrier for over 25 years 100% Canadian owned Enhanced tracking at www.canpar.com Web based rate calculator Next day delivery at ground rates between many major Canadian centres State of the art sortation facilities in Montreal and Toronto Signature capture and overhead scanning for increased visibility and package routing Real time tracking Flexible pick-up options: 5 days a week, 2 days a week or call in for a pick-up A new website with enhanced functionality and self serve options for all customers Environmental Policy

Canpar Transport LP is committed to environmental protection through managing our operations in a manner that will ensure the well-being of the environment and all of Canpar’s employees. Canpar is very proud of the Leadership in Energy and Environmental Design (LEED) Certification awarded to our Toronto sort facility. LEED Certification is awarded to buildings that have demonstrated the design and functions to support a greened environment. To fulfill this goal, Canpar Transport LP will implement and maintain management systems in order to:

Meet and exceed the requirements of all applicable environmental laws and regulations

Promote ownership, responsibility, and accountability for environmental protection and management among all employees

Increase employee awareness of environmental issues through training and communication programs

Contribute to conservation of resources through minimization programs in energy, materials, and water consumption

Minimize environmental impact of operations through management programs aimed at minimizing water generation, air emissions and effluent discharges

Continually improve environmental performance through setting and reviewing measurable performance objectives, and reporting results against these objectives

To set up a new account or to receive updated service and rate information, please contact Canpar Customer Service at 1-800-387-9335 or www.canpar.com. To be eligible for the Book and Periodical Council/Canpar special rates, contact [email protected] or 416-975-9366 to find out how to join.



Canpar is committed to providing Book and Periodical Council (BPC) members with enhanced partnership improvements which include providing excellent service, value to our customers and product enhancement. With over 35 years of specialized package shipping, we have created a system that provides you with solid dependable service, easy access to tracking information and first-class Customer Service. Because of our wide next day delivery area, customers are able to receive our overnight service at ground rates. Canpar continually strives to provide BPC members with high service standards at very competitive rates. Benefits of using Canpar:

BPC members can receive up to 40% off tariff rates on Ground shipments based on volume shipped.

BPC members have access to MyCanpar - your own personalized portal designed to meet your individualized need.

Canpar’s tracking technology is second to none. Canpar now offers many new services to meet your shipping needs (*some restrictions apply): o International • Canpar delivers to more than 215 countries worldwide. o Collect • To save you time and money, Canpar’s Collect Service allows you to authorize other

parties to ship using your account with the shipments appearing on your invoice for fast and easy processing.

o Guaranteed time of day delivery Choose a guaranteed 10AM or Noon delivery.*

o Select USA • For your rush USA shipping needs, choose Canpar’s expedited service from Montreal, Toronto and Vancouver to anywhere in the continental USA. This service is guaranteed to be delivered on time.*

o All BPC members are eligible for a 5% discount to Overnight Air which is available throughout Canada and Select US, our two day Air service to the United States.

With 60 terminals coast-to-coast and more than 30,000 customers, Canpar is committed to providing BPC members with the best possible combination of price and service…we are on the move to increase the profitability of your business. To create added-value for BPC Members, Canpar is always exploring new ways to enhance our service offering. Visit our website at www.canpar.com to learn more about what’s new and what’s coming soon! Isn’t it time you found out how Canpar’s BPC Member Shipping Program can increase the profit of your business? Contact the Book and Periodical Council at [email protected] or 416-975-9366 to take advantage of the special BPC/Canpar program.


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Ancillary and Miscellaneous Rates and Terms and Conditions

Collect On Delivery (C.O.D.) Canada: Ground: Single piece: $3.50 plus $1.00 per $100 (or part) over $100 per shipment; Multi-piece (2-25 pieces): $7.00 plus $1.00 per $100 (or part) over $100 per shipment. Canada: Select and Overnight: $10.00 plus $1.00 per $100 (or part) over $250 per shipment. Maximum C.O.D. value per shipment is $40,000 with no single piece to exceed $20,000.

Declared Value (DV) Canada and USA: Ground: $1.00 per $100 (or part) of the declared value in excess of $100 per shipment. Select, Overnight and International: $1.00 per $100 (or part) of the declared value in excess of $250 per shipment

Extra Care (XC) All services: $10.00 per package. XC applies to packages that require special handling due to their shape, packaging or lack of packaging, or size. In the case of size, any item with a combined length and girth greater than 130 inches/330 cm (but less than or equal to 165 inches/419 cm) or items with a single dimension greater than 84 inches/213 cm (for USA 60 inches/152 cm) but less than or equal to 108 inches/274 cm are considered XC. XC charges may be levied when not indicated on the pick up record (manifest)

Pick Up Tag (P.U.T.) Canada Ground: $4.50 per shipment plus shipping charges. Call in/ fax in $6.50 per shipment plus shipping charges.

Address Correction: Canada: $4.50 per package. Maximum - $9.00 per shipment. U.S.A.: $8.00 per package.

Extended Area delivery: Canada: Extended Area delivery postal codes and charges can be viewed on your customer portal and are in addition to the shipping charges. USA: Commercial - $1.60 per package, Residential - $5.60 per package.

Dimensional or Actual Weight: Charges will be levied based on actual or dimensional weight. Ground: dimensional weight is based on 10 lbs. per cubic foot. Select, Overnight and International: dimensional weight is based on 15 lbs. per cubic foot.

Fuel Surcharge: Fuel surcharges can be viewed on the Canpar Website. Fuel surcharges are in addition to the shipping charges.

Missing Collect on Delivery (C.O.D.) amount on a pick-up record (manifest): $8.00 per shipment.

Missing or invalid postal code or account number on a pick up record (manifest): $5.00 per shipment.

Missing Weight: Where the weight is not provided on the pick-up record (manifest) CANPAR will calculate the shipment weight based on 35 lbs. (16 kg) per package and rate the shipment on the resulting weight.

Oversize and Overweight: Canpar, at its’ discretion, may deliver oversize and/ or overweight packages found in our system. The charge for this will be $40.00 per package in addition to the regular shipping charges.

Residential Delivery: Canada: $1.75 per shipment, USA: $2.80 per package.

* Return To Shipper (RTS): If for any reason Canpar cannot deliver a parcel and returns it to the shipper, a charge equal to the out bound delivery rate will be applicable. (*New this year)

Service Charge: $6.00 per week.

Applicable Taxes Extra

Liability: Ground: Maximum liability - $20,000 per shipment with maximum for any one (1) package of $5000 if value declared. Otherwise, liability is $100 or $2.00/lb ($4.41/kg) per shipment, whichever is greater. Select, Overnight and International: Maximum liability - $25,000 per shipment if value declared. Otherwise liability is $250 or $2.00/lb ($4.41/kg) per shipment, whichever is greater. For shipments containing personal articles or defective goods, maximum liability is limited to $2.00/lb ($4.41/kg) per shipment, with no additional valuation allowed.

Maximum Length: 108 inches (274 cm)

Maximum Shipment: 25 packages or 500 pounds (225 kg) per pick-up record line.

Maximum Size Package: Canada: 165 inches (419cm) in combined length and girth. USA and International: 130 inches (330 cm) in combined length and girth.

Maximum Weight: 75 pounds (34 kg) per package.

Minimum weight per multi piece shipment: A minimum weight of 4 lbs (2 kg) per piece charge shall be assessed where average weight per piece in a multiple piece shipment is less than 4 lbs (2 kg) per piece.

For more information and complete instructions, see your CANPAR Service Guide, check our website at www.canpar.com, or call your Sales Representative, or call Customer Service at 1-800-387-9335

Rates Subject to Change without Notice



Labeling Detail

Canpar facilities use state-of-the-art technology to sort your packages. This automated sortation process ensures proper sorting and virtually eliminates damage. In order to achieve optimum service, it is critical that we are able to scan your packages correctly. In order to maximize this automated process please ensure you follow the guidelines below:

1. Apply all barcoded labels on a completely flat surface on the exterior of the package, ensuring the label is not over the tape.

2. Ensure your computer printer has a sufficient supply of ink or toner to ensure barcodes are clearly printed.

3. Please check the barcodes to avoid wrinkles or scuffs.

4. If you are re-using a box, please remove all old barcoded labels from the box.

5. When using tubes or round packaging, ensure labels lay along the straight edge.

Please see the images below for tips on what to avoid when labeling your box:

Do not put packaging straps, shrink wrap or cellophane over barcoded labels. Do not apply any barcoded labels on box seams.

Do not apply labels over corners or edges of boxes.

Do not apply packing tape over any barcoded labels.



How to Pack

Proper packaging is critical to ensure the protection of your parcel. We suggest the following tips when preparing your packages for shipping:

1. Use new rigid corrugated cartons. 2. Check the Gross Weight Limit on the bottom of the box and do not exceed.

3. Pack securely with each item wrapped separately with shipping foam, bubble wrap or other shipping material (2 inches between carton walls and goods inside).

4. Protect sharp and pointed objects with added shipping material. 5. Separate glass containers with corrugated dividers. 6. Ship boxes separately – do not bind together. 7. Secure the lids on liquid filled containers (seal liquid filled containers in plastic bags or

packs to prevent spillage) and ensure safety caps on plastic bottles.


June 2012 Dear Member, It is with pleasure that we welcome back Sameday Worldwide for their 9th year as a preferred transportation solutions provider to the Book and Periodical Council members. As one of Canada’s leading light LTL providers, Sameday Worldwide has once again agreed to provide our members with a competitively priced expedited ground service. Unmatched in transit times, Sameday Worldwide offers unparalleled value in the 50-500lb range. Sameday Worldwide was chosen for their expedited service standard, dependable appointment deliveries, high claims-free ratio, and their unique ability to handle multi-piece shipments on a single waybill. Sameday Worldwide also accommodates oddly shaped and oversized shipments easily and efficiently. Existing service offerings such as dedicated customer service representatives, customizable IT solutions, and a web-based returns management system all add value to Sameday Worldwide’s stellar suite of domestic, transborder, and international product lines. For more information, please visit the Book and Periodical Council’s website at www.theBPC.ca and click on Freight Plan to view Sameday Worldwide’s “BPC Freight Program” or go directly to the Sameday Worldwide website at www.sameday.ca. To set up a new account or to receive updated service or rate information, please contact Dean Baron Regional Sales Manager at Sameday Worldwide at 1 (877) 726-3329. Please be sure to confirm your affiliation with the Book and Periodical Council. Anne McClelland Executive Director Book and Periodical Council

Eric de Maat President Sameday Worldwide


Sameday Worldwide: Global Reach. Local Touch.

Sameday Worldwide, a division of the Day & Ross Transportation Group, specializes in 50-500lb light LTL. We offer Domestic, Transborder, and International services and are the industry leader in nationwide home delivery. We offer customizable IT solutions, leading-edge technology, and a robust national and international network.

Specialties Time-Sensitive Shipments Odd or Oversized Freight Distribution Programs Consolidation & Deconsolidation

Appointment-Based Deliveries Returns Management System Customized IT Solutions Nationwide Residential Delivery

Special Rate for Book and Periodical Council

Members Sameday Worldwide offers a unique pricing discount available specifically for Book and Periodical Council members, based on expected annual spend.

Tier 1 Tier 2

Annual Spend

> $100,000

< $99,000

Benefits

No minimum charges

Significant rate savings

98% On-Time Service Performance

99.6% Claims Free Performance

Customizable IT Solutions

Leading Edge Technology

Robust International & Domestic Network

Stellar Customer Service


Domestic Service Levels

Expedited Ground Dependable, cost-effective service to major Canadian cities

AM Service Delivery to a major Canadian city by noon.

Next Flight Shipment placed on the next available flight.

9 AM Guaranteed next-day to a major Canadian City delivery by 9 am

HomeWay Three levels of service available with one- or two-man:

- Bronze (Delivery to Threshold) - Silver (Delivery to Room of Choice) - Gold (Room of Choice + Debris

Removal)

Technological Capabilities Sameday’s leading-edge technology allows customers to access many time-saving features. We also offer customizable external systems which integrate a customer’s systems with Sameday’s.

Managing Freight Documents Sameday Worldwide’s proprietary software allows customers to do many things with the click of a mouse. This software can be provided on a Sameday Worldwide-provided PC, on the customer’s own PC, or can be accessed through www.sameday.ca. This system offers many great features that make shipping simple and efficient:

Produce shipping documents Create bar coded shipping labels Rate inquiries Schedule pickups Consolidation Basic & Detailed shipment inquiries Access to BOL & POD information Full EDI Capability


Nationwide Terminal Network

The above grid is a sample of our transit time for domestic ground services in major Canadian centers. Please contact Sameday at 1-877-726-3329 or visit us on the web at www.sameday.ca to learn more about our products and services.

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March 26th, 2012

Book and Periodical Council 192 Spadina Ave, Suite 107 Toronto, ON M5T 2C2

Dear Ms. McClelland:

We are grateful to be considered by the Book and Periodical Council for the position of recommended carrier for the 2012/2013 shipping season. Calyx Ground Transportation Solutions provides a host of easily accessible services for your members domestically: expedited road & intermodal service to Western Canada (out and return), road service within Ontario & Quebec, as well as road and intermodal service to Eastern Canada.

Given cost escalations we require a 1.5% increase for this shipping season. This has been applied across the board to all points and to all levels of rates for April 1st, 2012. In an effort to mitigate this increase as much as we are able, we are holding our accessorial charges at the same level as they were at for the 2010 shipping season.

Calyx Ground Transportation Solutions will continue its current fuel surcharge plan with the Book and Periodical Council. Our monthly fuel surcharge has been harmonized between the companies and is available on either of our websites (National Fast Freight or Totalline Transport).

Again we’d like to thank you for considering Calyx Ground Transportation Solutions as a recommended carrier. Should there be anything I can assist you or one of your valued members with, please do not hesitate to contact me directly.

Yours truly,

Curtis Simpson Vice President, Pricing & Optimization Calyx Ground Transportation Solutions Division of Calyx Transportation Group Inc.


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SCHEDULE OF ACCESSORIAL CHARGES

ISSUED TO: Book and Periodical Council

1 APPOINTMENT FEEPre-booked appointment freight, freight requiring an appointment for delivery or freight requiring a call prior to delivery will be subject to a $25.00 surcharge.

2 ATTEMPTED PICK UP FEEFreight called into dispatch and unavailable upon the driver arriving at the shipper's location will be charged an attempted pick up fee of $30 plus fuel within the major metropolitan centres.

3 BASEMENT/SECOND FLOOR DELIVERIESRates are prepared based on dock to dock deliveries. Shipments requiring delivery to consignees in multiple floor locations will incur an additional charge of $50.00.

4 BILL OF LADINGAvailable over the web at: http://www.nationalfastfreight.com

5 CHEQUE PICK UP FEEIf the shipper requires a cheque to be picked up at the time of delivering the freight, a $40 surcharge will apply.

6 CLAIMSAny claim of $50.00 or less will not be processed.

7 COD FEEDeliveries requiring a cheque to be picked up for the value of the goods being delivered, before release of such goods, a 6% fee on the value of the goods with a minimum of $50.00 will be charged. COD pick ups are only available if the freight charges are prepaid by the shipper.

8 CONSOLIDATED RATINGConsolidated rating is available only if the customer provides a master bill of lading. Shipments must be received on the same inbound unit and must be able to be delivered to the same consignee address and dock at the same time.

9 CPC PALLET RETURNIf a CPC pallet return is required, the charge assessed will be $5.00 per pallet with a minimum charge of $45.00 applied.

10 DANGEROUS GOODS On shipments moving under the regulations for the Transportation of Dangerous Goods, a charge of $15.00 per bill of lading will be assessed.

11 FLATBED DELIVERY CHARGEShipments requiring the use of a flat bed for delivery will be subject to an additional charge of $150.00 per delivery within Winnipeg, Regina, Saskatoon, Calgary, Edmonton or Vancouver. For all other locations please call for a quote.

12 HEATED SERVICEHeated service is available from October 15th to April 14th at a surcharge of 15% of freight charges or $15 minimum, whichever is greater. Please note: heated service only protects the products from freezing, it is not a temperature controlled environment.

13 LATE PAYMENT FEECalculated monthly at 1.5%, 18% per annum commencing thirty (30) days from date of invoice.

14 LIABILITY/DECLARED VALUEAll rates and charges are based upon a liability not to exceed $2.00 per pound, unless a higher value is declared by the shipper. If the shipper declares a value greater than $2.00 per pound, a charge of 2% (minimum $5.00) of the valuation in excess of $2.00 per pound based on actual weight will be assessed. If no value is declared, the Carrier's maximum liability is $2.00 per pound. Shipments with a declared value in excess of $10.00 per pound must be pre-approved by the Carrier. With respect to appointment deliveries, NFF is not liable for any penalties that may result from carrier non-performance.

15 LUMPER/SWAMPER CONSIGNEE TI-HI FEESConsignees that require reconfiguration of skids at destination terminal and/or upon delivery of product at their physical location will be subject to a surcharge of 15% of freight charges; minimum $5.00 per order, maximum $300.00 per order.

16 NON-COMMERCIAL/INDUSTRIAL & RESIDENTIAL DELIVERIESShipments that require special handling due to location and receiving facilities are subject to an additional $75.00 surcharge. This charge would apply to, but is not limited to, construction sites, rural route addresses, golf and country clubs, ski resorts, public storage lockers, schools, banks and private residences.

Initials: ___1 of 2


SCHEDULE OF ACCESSORIAL CHARGES

17 OWNER'S RISK OF BREAKAGE & DAMAGEWhen a shipment is deemed by the pick up driver to be improperly or insufficiently packaged for transport, the driver is instructed to note on the shipper's bill of lading "Owners Risk of Damage". The Carrier would then be liable for damages only if carrier negligence can be proven. Declared values will not be accepted on shipments that move at owner's risk of damage.

18 POWER TAILGATE CHARGEShipments requiring the use of a power tailgate to perform a delivery will be subject to a surcharge of $50.00.

19 PREMIUM OR NON STANDARD DELIVERY CHARGEShipments made outside of regular service parameters requiring early morning, evening or weekend pick-ups and/or deliveries will be charged at $55.00 per hour with a minimum charge of 2 hours.

20 PROOF OF DELIVERY CHARGESAvailable over the web at: http://www.nationalfastfreight.com

21 RE-DELIVERY/WRONG ADDRESS CHARGESShipments that require redelivery will be subject to the following cwt rate scale: MIN / $35.00 - LTL / $3.50 - MAX / $200.00* Subject to 10 lbs per cubic foot* Rates are good only if re-delivery occurs in the same city as the original delivering terminal.* Fuel surcharge is applicable on these charges.

22 SHIPMENT WEIGHT AND CUBEShipment weight must include both packaging and skid weight in the total amount declared on the bill of lading. National reserves the right to scale and measure each shipment that enters into our network to ensure accuracy. Should a discrepancy be found with the bill of lading, National reserves the right to apply a surcharge to the order to cover the deficit weight and or cube.

23 STORAGE CHARGESShipments held in our facilities, at the request of the shipper, will be subject to the following storage charges: $7.50 per skid per day, minimum $22.50, maximum $75.00 per order per day. A 48 hour grace period will be allowed at destination terminal prior to charges being assessed. Charges are applicable on weekends and statutory holidays.

24 TRADE SHOWS & EXIBITIONSPick up and deliveries performed at the following, but not limited to, trade shows, conventions, fairs will be subject to $4.50 per cwt on the actual weight with a minimum charge of $75.00 per shipment.

25 TRAILER/CONTAINER DETENTIONDeliveries requiring a dropped trailer for unloading will be permitted an offloading allowance of 24 hours. Days incurred in excess of the allowance will be charged a fee of $75.00 per day for dry units and $150 per day for heated units. Heated units are applicable from November 1st to March 31st. Charges are applicable on weekends and statutory holidays.

26 WAITING TIME/HANDBOMBPick up and deliveries are allotted time based on shipment size. Time in excess of this allowance will be charged at $55.00 per hour. The following unloading allowances will be permitted:

Shipment Size Allowance1-2000 lbs 15 minutes2001-9999 lbs 30 minutes10000-29999 lbs 45 minutes30000lbs and over 60 minutes

27 20lbs per cubic foot for minimum BPC tariff.

Initials: ___2 of 2


President Patrick Cain 2182 [email protected] President, Pricing & Optimization Curtis Simpson 2128 [email protected] Terminal Manager Greg Leland (604) 513-5088 [email protected] Operations Manager Peter Francis (780) 439-9791 [email protected] Terminal Manager Lyle Jarvis (204) 663-6626 [email protected], Toronto Terminal Pierre Gregoire 2212 [email protected] Terminal Manager Steve Farrar 2217 [email protected] Terminal Manager Lyle Ball 2832 [email protected] Manager Janet Allison 2154 [email protected]

Vice President - Sales & Marketing Dean Juliano 1013 [email protected], Sales - Western Canada Brian Printz 2612 [email protected], Sales - National Accounts Ken Sullivan 2175 [email protected], Sales - Central Canada Robert Hoffmann 2248 [email protected], Sales - Eastern Canada Benoit Fisette 2810 [email protected]

Traffic Supervisor Emie Tugade 2140 [email protected] Quotes and Rates General 2244 [email protected]

Director, Customer Service Sandy Hyland 2211 [email protected] Care Supervisor Natalie Calandra 2350 [email protected] Service Supervisor Cathy Kirkey 2195 [email protected] Service Inquiries 2129 [email protected] Customer Service Supervisor Joanne Risser 1-403-207-5383 [email protected] Customer Service Supervisor Brooke Pedersen 1-780-439-9791 [email protected] Customer Service Supervisor Candace Hill 1-604-513-5088 [email protected]

Director, Loss Prevention Patt McGeachie 2200 [email protected], Loss Prevention Tania Chiella 2219 [email protected] Associate Ramona Khemraj 2203 [email protected]

Dispatch Manager Trevor Dean 2204 [email protected] - Returns Maritza Cordova 2190 [email protected]

Sales Representative Ray Ash 905-660-9772 [email protected]

DOMESTIC DISPATCH DEPARTMENTDIRECT: ( 905) 761-1242 • TOLL: (888) 520-9998 • FAX: (905) 761-8411

DIRECT: (905) 761-3184 • TOLL: (800) 563-2223 • FAX: (905) 761-8422

KEY CONTACT LISTING

ADMINISTRATION MAIN: (905) 761-0009 • TOLL: (800) 563-2223 • FAX : (905) 761-6683

• FAX: (905) 761-6683 •SALES DEPARTMENT

CUSTOMER SERVICE DEPARTMENT

FAST FREIGHT INTERNATIONAL INC.

• FAX : (905) 761-8422 •TRAFFIC DEPARTMENT

LOSS PREVENTION DEPARTMENT - CLAIMS• FAX : (905) 761-8422 •


ISSUED TO: Book & Periodical Council EFFECTIVE: April 1, 2012ADDRESS: 192 Spadina Avenue, Suite 107 EXPIRES: March 31, 2013CITY/PROV: Toronto, Ontario REVISED: April 1, 2012POSTAL: M5T 2C2CONTACT: Anne McClellandPHONE: 416-975-9366FAX: 416-975-1839

COMMODITY: Books - Levels A,B,C & DORIGIN: Toronto

LEVEL ALEVEL BLEVEL CLEVEL D

- Level to be assigned based on revenue generated with Ground Transportation Solutions.- Information to be pulled from Ground Transportation Solutions accounting system based on the previous calendar year's billing records after adjustmentsand before accessorials & taxes.- Should shipping increase dramatically throughout the calendar year levels will not be revisited until the present package is expired.- New accounts will be negotiated as they arise.

LEVEL APPLICATION

REVENUE GENERATED$99,001.00 UP

$0.00 $9,999.00

$41,000.00 $99,000.00$10,000.00 $40,999.00

Ground Transportation SolutionsConfidential Rate Quote 1 of 1


Industry LeadIng transportatIon and Customs Brokerage servICes for the Book Industry

“Continuing confidence…competitive prices…fine service”

www.universallogistics.ca

Head Office - canada

Universal Logistics Inc.125 Commerce Valley Dr. W.Suite 750Thornhill, OntarioL3T 7W4 CanadaTel: (905) 882-4880Fax: (905) 882-2250

BrancH Offices - canada

TOrOnTO airpOrT (pearsOn)Tel: (905) 676-2763

fOrT erie, OnTariO

Tel: (905) 871-0220

niagara falls, OnTariO

Tel: (905) 262-5381

WindsOr, OnTariO

Tel: (519) 972-8050

MOnTreal, QueBec

Tel: (514) 842-8915

Head Office - usa Universal Logistics USA Inc.2205 Kenmore Avenue,Suite 106Buffalo, New York14213 U.S.A.Tel: (716) 882- 4100Toll Free: (800) 767-8525Fax: (716) 882- 4133

Head Office - asia

Universal Logistics Asia (H.K.) LimitedUnit 810 8/FloorWing On Plaza62 Mody RoadTsimshatsui EastKowloon, Hong KongTel: (852) 3907 0690Fax: (852) 3527 3909

at your servICe

“Our specialized services for the book industry, established in 1969, are offered today through BookFreight, a total logistics solution now used by more than 100 book industry clients.” – Michael Glionna, President – Universal Logistics

Why it pays to choose Universal Logistics• Fastest books-to-shelf transit time

• Recognized as an industry leader with over 100 book clients, including many of the world’s major publishers, printers and retailers, each with highly unique and highly time- sensitive freight shipping needs

• The Book & Periodical Council’s (BPC) recommended customs broker and international freight forwarder since 1995 and associate member of the BPC

• Customs brokerage services for over 60 years, international transportation services for over 40 years, an unmatched track record achieved by consistently providing the most reliable service, fastest transit times and competitive pricing

• Asia freight experts, based in Hong Kong, who can help you cut freight costs and optimize transit times by tightly controlling shipments and working closely with major printers in Hong Kong and southern China.

• Founding member and sole Canadian representative of BookFreight, a key competitive advantage because it gives our clients access to a worldwide network of freight forwarders specializing in the book trade and with offices in Hong Kong, China, Singapore, Italy, Australia, New Zealand, Germany, Spain, France, U.K. and U.S.

• One-stop solutions, when you combine our customs and daily truck services. We offer Canadian and U.S. customs clearances and daily truck freight services between Canada and the U.S.’s largest publishers, printers and retailers

• Value added consulting, including highly specialized expertise on how to handle Customs’ audits of book publishers

• Seminars on customs brokerage and freight, focusing specifically on book publishing challenges and opportunities

forward thInkIng – freigHT fOrWarding advanced

Introducing Forward Thinking, an all-new approach to Freight Forwarding that will help you cut freight costs and optimize transit times. Guaranteed. Forward Thinking is available exclusively from Universal Logistics and has already delivered six-figure savings for some of the world’s leading book industry players. Why settle for less?

one suppLIer. one CaLL. one InvoICe

For maximum savings and convenience, ask for a total logistics solution, including our international transportation, trucking, customs brokerage, distribution and consulting services. Take the right route. Call Universal Logistics.

INTERNATIONAL TRANSPORTATION TRUCKING CUSTOMS BROKERAGE DISTRIBUTION

Customs Brokerage Services

Yes, it’s included! Timely release of shipments anywhere in Canada, arranged by professional personnel working with the latest

Line Release options and advanced electronic systems Additional personnel dedicated to the early morning courier release process to ensure same-day delivery of

FedEx, UPS and other courier shipments Web-based Tracking & Tracing (Inside Trac) Client and industry Email Alerts! Route – electronic newsletter issued quarterly to clients AMPS EDucation Database Management (adding new vendors, products, tariff information, duty rate changes – all visible

through the web site) Freight Management Reporting – improve the visibility of incoming freight Discrepancy/Compliance Reporting – monthly downloads of customs entry data for review and voluntary

compliance Client Care Program PARS/PAPS Tracker – Confirm your truck shipments into Canada and into the U.S. have been set up and

acknowledged by Canada Border Services Agency (CBSA) and U.S. Customs & Border Protection (CBP). Universal’s interactive web-based technology in response to Customs mandatory PARS/PAPS requirements

SMART Freight Review – Free, no-obligation review of your freight spending - includes invoice reviews, costing and routing recommendations designed to lower your overall freight cost while improving transit times

Fee for Service NAFTA Management Program – the simple, easy way to ensure compliance EDucation Seminars – practical instruction on how you can reduce freight costs, optimize transit times and

ensure airtight Customs Compliance Refunds and amends – a pro-active approach to limit exposure to AMPS penalties Customs Audit Support/AMPS Consulting – what you need to know about AMPS audits, systems reviews,

compliance programs, implementation of audit recommendations

Customs Consulting Services Centralized research on product classification and rates of duty under the Harmonized Tariff Expert guidance on valuation issues Consultation on NAFTA origin eligibility; Certificate of Origin preparation and management Client Tariff Resume: A comprehensive listing of your suppliers, products, tariff classifications and duty rates,

developed by bringing together your product knowledge and Universal Logistics’ customs expertise (available on-line)

GST expertise, including registration, rebates and non-resident issues; excise duty and tax consultation: GST Direct Payment Options

National Customs Rulings on tariff valuation and NAFTA; duty/GST relief and deferral requests; temporary importation eligibility

Expertise in import permits, quota restraints and packaging and labeling requirements, established through ongoing relationships with other government departments

Post-audit services, including entry review, refund, amend and drawback filing Planning and guidance on the Administrative Monetary Penalty System (AMPS) and Customs Assessment

Reviews (CARS)


Other Logistics Services

Universal Logistics U.S.A. Inc. Meeting all of your U.S. Customs Brokerage needs, Universal Logistics USA Inc., is now open for business!! Operating in Buffalo, New York and staffed by a fully licensed customs brokerage personnel with the local knowledge and expertise to handle all aspects of U.S. clearances, we ensure:

Efficient handling of all shipments and rapid resolution of any customs brokerage issues The convenience of having a single source for both Canadian and U.S. customs brokerage services More rapid movement through U.S. Customs when you combine our trucking service, available through

Universal Logistics, with the Federated International U.S. customs clearance service For more information, contact Brian Rowe, General Manager – Customs Consulting Services

Universal Logistics Asia (H.K.) Ltd. Designed to meet the changing needs of the Book Industry, Universal Logistics Asia (H.K.) offers complete ocean and airfreight services to and from all major points in the Far East, including Hong Kong, Taipei, Taiwan, Shanghai, China and Seoul, Korea. Staffed by a team of highly qualified logistics professionals, who understand the Asian market, Universal Logistic Asia will work on your behalf to:

Identify shipping options that allow our clients to achieve cost savings and optimize transit times Enhance management of client shipments and expedite the resolution of any issues Provide recommendations on best shipping solutions and options when transit times are critical Manage your shipments while most North American offices are closed Provide improved communication & documentation flow

For more information, contact Chris Barnard, Vice President – Projects & Market Development.

Special International Transportation Services for the Book Industry Unmatched ocean freight consolidation service used now by more than 50 Canadian publishers and retailers

importing from the U.K. and Asian markets Book export consolidations serving the U.K., Europe, Asia and United States Weekly-scheduled ocean consolidations from Hong Kong exclusive to book freight clients only Weekly-scheduled ocean consolidations to and from the U.K. and Europe via Conference carriers; LCL and

FCL services worldwide Worldwide air services with regularly scheduled consolidations to and from the U.K. Dependable network of established partners around the world Order Processing: tracking purchase orders from order placement to shipment booking Automatic confirmation of shipment booking, boarding and final delivery through enRoute Updates Track and Trace an import or export shipment (ocean and air) via our on-line Inside Trac service. For example,

you can trace Inbound Freight by: Ship Date, PO Number, Exporter or Origin Fast reliable transit times through dedicated and scheduled air and ocean services Expedited customs clearance arranged in advance of shipment arrival when you combine Universal Logistics’

international transportation and Canadian or U.S. customs brokerage services Reliable, competitive trucking services, providing extended coverage to all points across Canada/USA Small

Parcel Consolidation Service – Consolidation warehousing and daily truck service from Grand Island to Toronto


Transportation Consulting Services Our Freight Management Made Easy Seminar is now available!

Guidance on transport modes, routings and pricing for all your international shipping Consultation on international regulations, letters of credit, Incoterms, country-specific documentation

requirements and wood packaging regulations Expertise in insurance liabilities and loss prevention; full insurance coverage; shortage and damage claim

services Advice on handling of over-sized project cargo and dangerous goods; guidance on shipment packaging and

special permit requirements Complete freight management and reporting services For more information, contact Ms. Jaime Cruz, Manager - Transportation Consulting Services

List of Offices

Head Office Universal Logistics Inc. TORONTO, ONTARIO 125 Commerce Valley Drive West, Suite 750 Thornhill, Ontario L3T 7W4 Phone: (905) 882-4880 Fax: (905) 882-2250 Email: [email protected]

Contacts: Mark Glionna, VP – Client Relations Chris Barnard, VP – Projects & Market Development John Leis, Manager – Client Relations

Universal Logistics Inc. TORONTO AIRPORT 3105 Orlando Drive Mississauga, Ontario L4V 1T9 Phone: (905) 676-2763 Fax: (905) 676-9952 Email: [email protected]

Universal Logistics Inc. MONTREAL, QUEBEC 410 Rue St-Nicholas, #119 Montreal, Quebec H2Y 2P5 Phone: (514) 842-8915 Fax: (514) 842-3128 Email: [email protected]

Universal Logistics Inc. FORT ERIE, ONTARIO 53 Queen Street, Box 1250 Fort Erie, Ontario L2A 2S3 Phone: (905) 871-0220 Fax: (905) 871-5278 Email: [email protected]

Universal Logistics Inc. NIAGARA FALLS, ONTARIO 14154 Niagara Parkway, Box 11, RR #1 Niagara-on-the-Lake, Ontario L0S 1J0 Phone: (905) 262-5381 Fax: (905) 262-5865 Email: [email protected]

Universal Logistics Inc. WINDSOR, ONTARIO 4045 Industrial Drive Windsor, Ontario N9C 2R8 Phone: (519) 972-8050 Fax: (519) 972-8072 Email: [email protected]

Office Hours: 8:00 am – 12:00 am After Hours Cellular (416) 566-4157

Universal Logistics USA Inc. BUFFALO, NEW YORK 2205 Kenmore Ave. Suite 106 Buffalo (Tonawanda) New York, 14207-1329 Phone: (716) 882-4100 Fax: (716) 882-4133 Email: [email protected]

Universal Logistics Asia (H.K.) Ltd. HONG KONG Unit 810, 8/F., Wing On Plaza, 62 Mody Road, T.S.T. East, Kln., Hong Kong Phone: (852) 3907-0690 Fax: (852) 3527-3909 Email: [email protected]

http://www.universallogistics.ca

Why settle for the extended transit times offered by most logistics service providers when you could have the specialized services provided exclusively by Universal Logistics? We offer industry leading services from Hong Kong, the UK and China, and we already handle over 100 book industry clients, including many of the major international publishers, printers and retailers. Plus we are a founding member of BookFreight, a worldwide network of freight forwarders specializing in the book trade. That’s important because it means nobody is better positioned to handle shipments from the key international printing centres – and we can pass on the resulting savings to our clients. Why settle for less? Get the whole story by giving us a click or a call.

Canadian & U.S Customs Clearance | International Air & Ocean Freight Services (Import & Export)

Transborder Trucking | Value Added Consulting

www.universallogistics.ca

905-882-4880


Bill of Lading (BOL)

Requesting a Pallet Shipment Freight Quote

1. Identify your company and your carrier account number 2. Describe the shipment including number and dimensions of each pallet 3. Confirm the total actual weight of the shipment 4. Give pick up and destination addresses 5. Request any special services 6. Advise when the shipment will be ready to move 7. Record date, quote number and price for your records 8. Ensure that freight, fuel surcharge and any special service accessorial charges have been included

Waybill (Bill of Lading) Preparation Bill of Lading (BOL) is the document that establishes terms of contract between the shipper and the transportation company as well as a title deed which proves ownership of the goods mentioned. Please ensure that the following information is entered on each Bill of Lading:

# of pallets and number of cartons Accurate weight (actual and dimensional weight and measurements) Shipper (where is the product being picked up) plus contact information and dock hours Consignee (where is the product being delivered) plus contact information and dock hours Internal reference no. (example Sales Order number) Who is paying for this shipment? 1) Prepaid (shipper pays) 2) Collect (consignee pays) 3) 3rd party * Product being transported (example books) Purchase Order or reference number to identify the shipment to the consignee (e.g. for Costco always

enter the PO #) Deliver by date or delivery window requirement if any Record Carrier Quote number or pick up reference (if applicable) Record Type of service (if applicable) e.g. Regular intermodal service, Expedited service, Overnight, Air Instructions for special services if required such as: delivery appt required, driver assist, tailgate

delivery, etc. If a shipment is being charged to a 3rd party account, then it must say 3rd party billing and list the name of the company to be billed as well as their carrier account number. Send a completed Bill of Lading to the pick up location (or review a copy of the bill to be used) to ensure that all information is correct. Loading/Unloading and Bill of Lading Signatures Date and printed name should always accompany each signature. Pick up: The carrier driver and the pick up shipping staff are required to sign the Bill of Lading. The BOL is a receipt for consignment and the driver signature certifies receipt of goods mentioned in the BOL for transportation to the specified destination. Since the carrier driver rarely loads his own vehicle, the driver will often sign as SLC or Shipper’s Load and Count. The pick up shipper must be very careful to confirm that the shipment loaded matches the details on the Bill of Lading. Delivery: The delivery driver and the consignee receiver are required to sign the Bill of Lading. If the pallets are wrapped and the number of cartons cannot be verified at the time of receipt, please write “subject to count” before receiver signature. Please record any damage or shortage before receiver signature.

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