© 2011 IBM Corporation

IBM SmartCloud Enterprise

© 2012 IBM Corporation2

IBM SmartCloud Enterprise at a glance… (GA since May 2010)

Features and functions: 99.9% SLA (June ’12)Choice of nine virtual (Intel) server configurations Choice of operating systems:

• Linux; Red Hat, Novell SUSE or bring your own• Windows Server 2003 and 2008

Software image choices:• Pick a preconfigured IBM or IBM Partner image• Import, clone or copy an existing Linux image• Customize with software bundles using cloud tools

Dynamically attach/detach multiple blocks of persistent storage with up to 10 TB each.

Object storage providing highly accessible and secure Internet file system with nearly unlimited capacity

Virtual servers accessible directly from the Internet or isolated in VPN environments.

Cloud service framework (PaaS/SaaS hosting)Premium support services as a supplement to forums, with optional

add-on operating system supportChoice of six sites: US (2), Canada, Germany, Japan and Singapore

with massive capacity.

Payment options:Pay-as-you-go

• Per hour usage charges for virtual servers, storage, software images, storage, VPN environments and static IP addresses

• Full billing details downloadable from the cloud portalReserved capacity package options.

Cloud Centric

© 2012 IBM Corporation3

You can have your server environment running in minutes and pay for it only as long as you need it.

The self-service portal, designed for ease of use, guides you through setting up what you need and triggers the automated provisioning of your servers.

Step 1

Click and choose the software you need

Step 2 Step 3

Choose the hardware and usage configuration

Application provisioned and ready to run

© 2012 IBM Corporation4

Nine server and eight attachable persistent storage options enable you to configure systems to match a wide variety of workloads.

60

4

2

Copper

60

2

1

Copper

60+204860+102460+102460+85060+35060+35060+175Instance storage (GB)

 Virtual machine (VM)Options

32-bit configurations 64-bit configurations

Bronze Silver Gold Bronze Silver Gold Platinum

Virtual CPUswith 1.25 Gigahertz

1 2 4 2 4 8 16

Virtual memory (GB) 2 4 4 4 8 16 16

• Intel architecture servers can be provisioned with Linux (Red Hat, Novell SUSE or customer provided) or Microsoft Windows Server (2003 or 2008) and your choice of middleware.

• Prices start well under 10 cents per hour* for a virtual machine, including operating system. Reserved capacity options provide pools of resources at discounted rates.

• Dynamically attach and detach up to three extra blocks of persistent (RAID protected) storage to an instance, preformatted

(ext3) or raw in eight sizes from 60 GB to 10 TB.

*US prices for 32-bit copper configuration with Windows Server or SUSE Enterprise Linux, current as of December 5, 2011. Prices subject to change.

© 2012 IBM Corporation5

The IBM SmartCloud Enterprise software asset catalogs provide a software store for your server configurations.

The ‘public’ catalog contains a growing list of operating system images with or without selected software and software bundles from IBM (Lotus®,WebSphere®, DB2®, Informix®, Cognos®, Tivoli®, Rational®), Alphinat, Aviarc, BeyondTrust, CohesiveFT, Corent, Grid Robotics, Kaavo, NetEnrich, OpenCrowd, Pragma Systems, Servoy, SugarCRM or Zeus. The licensing options include:

• “Pay-as-you-go” (“PAYG”), with hourly rates: You choose the desired software, accept the license terms online, and receive a monthly usage bill.

• “Bring your own license” (“BYOL”): You own or buy a software license and can use the prebuilt image in the catalog.

Your ‘private’ and ‘community’ catalogs provide a place for you to store and manage customized copies of public images and images you build in the cloud or import.

© 2012 IBM Corporation6

IBM SmartCloud Enterprise is designed to be highly secure.

Virtual infrastructure

• Hypervisor-based isolation with mandatory access control policy and 3 rd party common criteria certification

• Free-of-charge IPS and IDS between guest VMs and Internet

• Configurable image-based firewall

• Multiple IP addresses per instance with which to enable security zones

• Optional VPN and private VLAN isolation of instances

• Connections may be encrypted and IBM is isolated from VMs by design (using secure shell [SSH] keys in Linux and Microsoft Windows Server user access control)

• Client has root access to guest virtual machines to further harden VMs

• Public images patched and scanned regularly by IBM

Management infrastructure

• Access to the infrastructure is only enabled using web identity through the user interface portal or APIs

• Complies with IBM security policies, including regular security scans

• Controlled and audited administrative actions and operations. External audits for SSAE16 and ISO27001 planned for 2012.

Data centers

• All infrastructure housed in Tier 3 or 3+ datacenters

• Customer data and VMs are kept in the data center where provisionedIBM delivery centers

Guest VMs and data

Management infrastructure

Private and Shared VLANs

IBM unique security and authentication model

IBM firewall

Optional VPN gateway

IBM SmartCloudservices

Your firewall

Your servers and personal computers (PCs)

© 2012 IBM Corporation7

What’s new in IBM SmartCloud Enterprise

Virtual machine image functionsImage import/copy/cloning (Linux only)Image construction tooling with libraries from IBM (ICCT tool) and

CohesiveFT (Smart Elastic Server)Windows image capture capability (June ’12)

Storage enhancementsNew Object Storage service with IBM Business Partner NirvanixGreater capacity per Persistent Storage block (up to 10 terabytes)Dynamically attach/detach Persistent Storage blocksDramatic performance improvements in Persistent Storage (June ’12)

Networking enhancementsExpanded virtual private network options (VPNs), private VLANS and a new

firewall ImageCompletion of a global security shield for all traffic into and out of all sites

including proactive security scanning (June ’12)

Cloud infrastructure enhancements99.9% availability SLA (June ’12)Cloud service framework for building and delivering PaaS and SaaS

services; ‘Service instances’.New ‘Platinum Plus’ VM configuration with high memory. (June ’12)

Enhanced account managementBilling summary and detail (CSV) downloads

Additional software options Provision (bare metal) instances with imported Linux.New ready-to-use IBM and partner software images

Security enhancements:Implementation of mandatory access control security policy in KVM

hypervisor (June ’12)

Global coverage • New service availability in Latin America.

White label Enabling resellers to rebrand and manage their own customer

set on SmartCloud Enterprise.

Portfolio extensions Application Services (PaaS) and SAP services

announcements and beta programs

Cloud Centric

© 2012 IBM Corporation8

The image and configuration management features enable you to build and deploy new workloads across different cloud environments.

The process:

Import, copy or clone images(Only Linux supported)

Operating system

Software bundle

Software bundle

Activ

atio

n fra

me

wo

rk

Build virtual images

Persistent storage

Deploy virtual machines

Private Image catalog

OVF format package

Image construction tools and (APIs) offer:• Point-and-click image and pattern assembly• Software bundle catalogs• Cross-cloud deployment automation• Image import, copy and cloning

CohesiveFT offers IBM SmartCloud Enterprise customers no-charge guest access to its Elastic Server image factory and software bundle libraries running in IBM SmartCloud Enterprise.

Learn more at smart.elasticserver.com

IBM Image Construction and Composition Tool

(ICCT) enables users to customize images with software bundles and store them in the IBM SmartCloud Enterprise asset catalog. Images and bundles are compatible with IBM Workload Deployer and PureSystems. Offered as a no-charge image in our public catalog.

Cloud Centric

© 2012 IBM Corporation9

IBM SmartCloud Enterprise storage options

Storage Type Instance Specific

How to attach Backup Use cases Speed / Resiliency

Ephemeral§Price is included in

the instance hourly rate

§Volumes and sizes predetermined by instance type (60GB to 2TB)

Yes:Provisioned as part of the instance provisioning process.

De-provisioned with instance.

§Attached at VM provisioning

§Only first 60 GB root segment is formatted

§Remaining storage to be formatted and mounted by the instance owner.

§Client is responsible for backup,.

§All data is captured in instance image capture process.

§Cloud backup solutions can be used as add-on service / agreement

§Application Data§Database (tables,

logs, etc.)§Transactional data

§Local disk performance

§Not resilient against disk failure

Persistent§Flat hourly rate of

per GB per hour for allocated block size.

Partially:§Mounted by one

and only one instance at a time.

§Data and format is retained between mounts until block is deleted.

§Attached to VM when the VM is provisioned or attach/detach dynamically.

§Up to 3 blocks per instance.

§Block sizes up to 10TB are provisioned from the SCE Console

§Client is responsible for backup,

§Storage units can be “cloned”. Must be detached prior to cloning.

§Cloud backup solutions can be used as add-on service / agreement

§ Data that needs to be retained beyond the life of an instance.

§ Improved performance with SCE 2.1

§NAS (SONAS) shared across SCE hosts implemented using RAID6 hardware

Object storage§ Tiered pricing with

range per GB per month depending on avg. daily usage in a month.

§ Charges are for actually consumed storage.

No:§Multiple instances

can access stored objects.

§Accessible via the Internet, i.e. SCE instances not required.

§REST APIs§Virtual NAS Appliance

(CloudNAS)§3rd party NAS

Appliances

§Customers can order copies of data in multiple data centers (currently max 2).

§Client can enable automatic background replication of data to multiple external data centers

§ Backup for other storage

§ Archives, e.g. document retention storage

§ Global data distribution

§ Geo-replication for disaster protection

§Speed is dependent on client Internet access from their point of access (inside or outside of SCE).

§Data Availability 99.9 to 99.99 depending on number of different data center copies.

§RAID hardware

© 2012 IBM Corporation10

IBM SmartCloud Enterprise object storage enables you to upload and share files of any size from anywhere in the world.

• Files and folders accessed and managed through simple Web APIs or a CloudNAS* interface

• Policy-based data placement allows files to be stored and synchronized across cloud locations.

• Can be used in conjunction with your SmartCloud virtual machines or to store data directly from your datacenter.

• High levels of resiliency with 99.9% (single copy) or 99.99% (dual copy) availability SLA

• Pay only for the storage actually consumed on a monthly basis

• Tiered pricing reduces as you consume more capacity

• Optimized for unstructured content of virtually unlimited file size

Customermaster account

Application namespaces

User subaccounts

User folders

User file objects

HTTP POST to upload and HTTP GET to downloadhttp://downloads.MyCompany.com/Application/Useraccount/Folder/Filename

Internet

*The CloudNAS and the object storage service is provided in collaboration with Nirvanix.

Cloud Centric

© 2012 IBM Corporation11

Our virtual private network environment services let you configure the cloud as a secured extension of your data center or as a standalone layered network.

• Enables scenarios with tighter integration between in-house, third-party and cloud IT resources

• Allows for shared LDAP authentication and authorization

• Users can easily create layered architecture with security zones

Up to a total of five private VLANs, associated with a VPN or standalone

Your in-house environments

Up to five

VPN tunnels through the Internet

Your:• Network and locations• Routing and access policies• Identity management

Shared

VLAN

Your VPN/VLAN environment

Firewall instance

Internet

addressable

Cloud Centric