Monitor of UK Enterprise investment priorities – 2012. Q2 update

Survey background

Surveys Senior IT decision makers in UK commercial enterprises (more than 1000 employees in UK) 100 interviews per quarterly wave conducted in Q1 (Jan-Mar) and Q2 (Apr-Jun) 2012 Questions: 1. Which of the following technologies are on your organisation's IT agenda for the next 12 months, and in which quarter? 2. Is this a new investment or an extension of what’s already there?

Widest expenditure • Operational IT (security, network, data management) continue to attract

investment from 2/3rds – 4/5ths of enterprises.

• Virtualisation of server, storage and desktop continue apace with more than 3 in 4 enterprises continuing to invest.

Fastest growing technologies • Private Cloud. For two quarters, more than 40% of investments will be

by new adopters.

• Customer mobility, especially mobile payments. For two quarters, over 50% of investments will be by new adopters.

• Flexible working, especially the provision of tablets and mobile apps for workers, where around half to two-thirds of investments will be by new adopters.

• From a lower base, new technologies such as 3D printing and context-aware computing are seeing 60-70% of investments will be by new adopters.

Headline findings

Section One: Planned investment in Operational Technologies

Which of these operational technologies are on your organisation's IT agenda for the next 12 months?

Figure 1: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

62%

67%

67%

72%

85%

82%

88%

86%

44%

43%

Private cloud computing

Management of 'big data'

Network capacity

Improving security

Total planning to invest

% of those planning to

invest where it is a first

time investment

Q1 result

Q2 result

The technologies in this section

Explanation of slide content

Which of these operational technologies are on your organisation's IT agenda for the next 12 months?

Figure 1: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

62%

67%

67%

72%

85%

82%

88%

86%

44%

43%

Private cloud computing

Management of 'big data'

Network capacity

Improving security

Total planning to invest

% of those planning to

invest where it is a first

time investment

Q1 result

Q2 result

% of enterprises investing in a 12-month timeframe

Explanation of slide content

Which of these operational technologies are on your organisation's IT agenda for the next 12 months?

Figure 1: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

62%

67%

67%

72%

85%

82%

88%

86%

44%

43%

Private cloud computing

Management of 'big data'

Network capacity

Improving security

Total planning to invest

% of those planning to

invest where it is a first

time investment

Q1 result

Q2 result

% that are new adopters

Explanation of slide content

Which of these operational technologies are on your organisation's IT agenda for the next 12 months?

Figure 1: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

Total planning to invest

% of those planning to

invest where it is a first

time investment

Q1 result

Q2 result

62%

67%

67%

72%

85%

82%

88%

86%

44%

43%

Private cloud computing

Management of 'big data'

Network capacity

Improving security

These areas continue to attract investment from the great majority of UK enterprises. Naturally

none was a new adopter.

Approaching half of planned investments in private cloud continue to be new adoption

When in the next 12 months will you invest in these operational technologies?

18%

14%

31%

27%

17%

17%

20%

44%

24%

33%

26%

35%

18%

19%

34%

18%

25%

25%

25%

24%

27%

31%

31%

26%

Private cloud computing

Management of 'big data'

Network capacity

Improving security

Companies

investing in

3-6 months

Companies

investing in

1-3 months

Companies

investing in

6-12 months

Figure 2: When will this investment take place? Q1 vs Q2 2012:

Q1 result Q2 result

Explanation of slide content

% planning to invest in the quarter when they were

surveyed

When in the next 12 months will you invest in these operational technologies?

18%

14%

31%

27%

17%

17%

20%

44%

24%

33%

26%

35%

18%

19%

34%

18%

25%

25%

25%

24%

27%

31%

31%

26%

Private cloud computing

Management of 'big data'

Network capacity

Improving security

Companies

investing in

3-6 months

Companies

investing in

1-3 months

Companies

investing in

6-12 months

Figure 2: When will this investment take place? Q1 vs Q2 2012:

Q1 result Q2 result

Explanation of slide content

% planning to invest in the quarter following the one when they were surveyed

When in the next 12 months will you invest in these operational technologies?

18%

14%

31%

27%

17%

17%

20%

44%

24%

33%

26%

35%

18%

19%

34%

18%

25%

25%

25%

24%

27%

31%

31%

26%

Private cloud computing

Management of 'big data'

Network capacity

Improving security

Companies

investing in

3-6 months

Companies

investing in

1-3 months

Companies

investing in

6-12 months

Figure 2: When will this investment take place? Q1 vs Q2 2012:

Q1 result Q2 result

Explanation of slide content

% planning to invest 6-12 months after they were

surveyed

When in the next 12 months will you invest in these operational technologies?

18%

14%

31%

27%

17%

17%

20%

44%

24%

33%

26%

35%

18%

19%

34%

18%

25%

25%

25%

24%

27%

31%

31%

26%

Private cloud computing

Management of 'big data'

Network capacity

Improving security

Companies

investing in

3-6 months

Companies

investing in

1-3 months

Companies

investing in

6-12 months

Figure 2: When will this investment take place? Q1 vs Q2 2012:

Q1 result Q2 result

Explanation of slide content

Section Two: Planned investment in Virtualisation Technologies

75%

73%

76%

83%

83%

83%

27%

36%

26%

30%

22%

22%

Desktop virtualisation

Storage virtualisation

Server virtualisation

Which of these virtualisation technologies are on your organisation's IT agenda for the next 12 months?

Figure 3: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

Total planning to invest

% of those planning to

invest where it is a first

time investment

Q1 result

Q2 result

75%

73%

76%

83%

83%

83%

27%

36%

26%

30%

22%

22%

Desktop virtualisation

Storage virtualisation

Server virtualisation

Which of these virtualisation technologies are on your organisation's IT agenda for the next 12 months?

Figure 3: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

Total planning to invest

% of those planning to

invest where it is a first

time investment

Q1 result

Q2 result

The widespread investment in virtualisation (75%-85%) matches the ubiquity of security and network spending. The difference is that here we see 25-35% first-time adoption

When in the next 12 months will you invest in these virtualisation technologies?

29%

38%

51%

29%

38%

46%

19%

22%

13%

14%

17%

12%

25%

23%

19%

32%

21%

25%

Desktop virtualisation

Storage virtualisation

Server virtualisation

Companies

investing in

3-6 months

Companies

investing in

1-3 months

Companies

investing in

6-12 months

Figure 4: When will this investment take place? Q1 vs Q2 2012

Q1 result Q2 result

Section Three: Planned investment in Customer Mobility Technologies

53%

54%

64%

70%

64%

71%

51%

54%

44%

46%

36%

42%

Mobile payments

Mobile apps for customers

Mobile optimisation of

website

Which of these customer mobility technologies are on your organisation's IT agenda for the next 12 months?

Figure 5: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

Total planning to invest

% of those planning to

invest where it is a first

time investment

Q1 result

Q2 result

53%

54%

64%

70%

64%

71%

51%

54%

44%

46%

36%

42%

Mobile payments

Mobile apps for customers

Mobile optimisation of

website

Which of these customer mobility technologies are on your organisation's IT agenda for the next 12 months?

Figure 5: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

Total planning to invest

% of those planning to

invest where it is a first

time investment

Q1 result

Q2 result

This and the following section on flexible working prove that the buzz around mobile is more than merely hype. The monitor is seeing continued widespread investment, with between

1 in 3 and 1 in 2 being first time adoption

When in the next 12 months will you invest in these customer mobility technologies?

20%

25%

21%

16%

26%

15%

15%

20%

27%

22%

25%

22%

19%

25%

23%

15%

13%

27%

Mobile payments

Mobile apps for customers

Mobile optimisation of

website

Companies

investing in

3-6 months

Companies

investing in

1-3 months

Companies

investing in

6-12 months

Figure 6: When will this investment take place? Q1 vs Q2 2012

Q1 result Q2 result

Section Four: Planned investment in Flexible Working Technologies

60%

60%

67%

63%

51%

63%

68%

67%

51%

67%

61%

69%

62%

47%

21%

27%

35%

40%

21%

28%

45%

52%

23%

26%

Mobile apps for employees

Enabling flexible working

Enterprise social media

Provide smartphones to

employees

Provide tablets to employees

Monitor/restrict employee

non-work 'net use

Which of these flexible working technologies are on your organisation's IT agenda for the next 12 months?

Figure 7: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

Total planning to invest

% of those planning to

invest where it is a first

time investment

Q1 result

Q2 result

60%

60%

67%

63%

51%

63%

68%

67%

51%

67%

61%

69%

62%

47%

21%

27%

35%

40%

21%

28%

45%

52%

23%

26%

Mobile apps for employees

Enabling flexible working

Enterprise social media

Provide smartphones to

employees

Provide tablets to employees

Monitor/restrict employee

non-work 'net use

Which of these flexible working technologies are on your organisation's IT agenda for the next 12 months?

Figure 7: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

Total planning to invest

% of those planning to

invest where it is a first

time investment

Q1 result

Q2 result

The increasing and growing provision of smartphones and, especially, tablets shows that enterprises are not universally surrendering before the BYO tide. The big increase in mobile apps for employees shows that, be it

BYO fuelled or employer provisioned, mobile continues to gather momentum

When in the next 12 months will you invest in these flexible working technologies ?

Companies

investing in

3-6 months

Companies

investing in

1-3 months

Companies

investing in

6-12 months

13%

23%

21%

27%

18%

18%

22%

26%

16%

37%

23%

19%

23%

19%

22%

16%

22%

24%

26%

23%

16%

12%

9%

27%

24%

21%

20%

24%

27%

27%

12%

18%

19%

19%

19%

15%

Mobile apps for employees

Enabling flexible working

Enterprise social media

Providing smartphones to

employees

Providing tablet computers to

employees

Monitor/restrict employee non-

work 'net use

Figure 8: When will this investment take place? Q1 vs Q2 2012

Q1 result Q2 result

Section Four: Planned investment in Next Generation Technologies

21%

28%

41%

46%

36%

47%

58%

64%

57%

46%

68%

39%

47%

33%

50%

31%

3D printing

Context-aware computing

Geo-mapping technology

Next generation/real-time

analytics

Which of these next generation technologies are on your organisation's IT agenda for the next 12 months?

Total planning to invest

Figure 9: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

% of those planning to

invest where it is a first

time investment

Q1 result

Q2 result

21%

28%

41%

46%

36%

47%

58%

64%

57%

46%

68%

39%

47%

33%

50%

31%

3D printing

Context-aware computing

Geo-mapping technology

Next generation/real-time

analytics

Which of these next generation technologies are on your organisation's IT agenda for the next 12 months?

Total planning to invest

Figure 9: Which of the following are on your organisation's IT agenda for the next 12 months? – Total incremental investment vs. new/first time investment in Q1 and Q2 of 2012

% of those planning to

invest where it is a first

time investment

Q1 result

Q2 result

The monitor reveals significant on-going investment activity in these area, especially next generation/ real-time analytics. Not surprisingly in this category, the percentage of first-time adoption is high

and accelerating in Q2.

When in the next 12 months will you invest in these next generation technologies?

Figure 10: When will this investment take place? Q1 vs Q2 2012

8%

10%

10%

17%

4%

7%

12%

11%

8%

18%

20%

24%

5%

12%

7%

18%

12%

18%

17%

23%

12%

22%

17%

29%

3D printing

Context-aware computing

Geo-mapping technology

Next generation/real-time analytics

Companies

investing in

3-6 months

Companies

investing in

1-3 months

Companies

investing in

6-12 months

Q1 result Q2 result

Monitor of UK Enterprise investment priorities – 2012. Q2 update