Skills Based SummitPresented by General Mills

Mall of America 4th Floor Executive SuiteAGENDA

Friday, November 16, 2012

8:00 am Registration – outside of House of ComedyFourth floor, Mall of America

8:30Welcome

Ellen Goldberg Luger, Vice President and Executive Director General Mills Foundation

House of Comedy Presentation Room

9:00-9:55 Company Presentations

“Everything Speaks”Customer Support Excellence Tools: Through the Lens of the Customer

Sue Piva & Diane Peterson, Cummins

Web Design/DevelopmentMichael Owen Hill & Abe Bumpus, Thomson Reuters

Brand Management: Positioning to Stand OutPeter Escher & Mark Skeba, General Mills

Pro Bono & Skills-Based Volunteering: Leveraging the Private Sector to Build Organization Capacity

Laura Eilts, Deloitte

Concurrent Consultations:

Data Management: Databases,Jared Brandt & Dave Baar, Thomson Reuters

Empowering the New Volunteer WorkforceKatie Bull & Mary Quirk, Minnesota Association for Volunteer Administration

Building Networking Groups & Decision Making for CollaborationAshley Bemmels & Polly Roach, Mentoring Partnership of Minnesota

Harnessing the Power of Youth VolunteersAbby Gaul, HandsOn Twin Cities

Strategies for Engaging with Corporate GroupsRachel Goplin, HandsOn Twin Cities

Exploring Skills Based Projects for Your OrganizationMary Smith, United Way

The New Standards: Get the Inside Scoop and One-on-One Help on Meeting New Standards

Lynnea Atlas-Ingebretson, Charities Review Council

10:10-11:05 Company Presentations:

“Everything Speaks”Customer Support Excellence Tools: Through the Lens of the Customer

Sue Piva & Diane Peterson, Cummins

Web Design/DevelopmentMichael Owen Hill & Abe Bumpus, Thomson Reuters

Brand Management: Positioning to Stand OutPeter Escher & Mark Skeba, General Mills

Pro Bono & Skills-Based Volunteering:Leveraging the private sector to build organization capacity

Laura Eilts, Deloitte

Concurrent Consultations

Data Management: Databases,Jared Brandt & Dave Baar, Thomson Reuters

Empowering the New Volunteer WorkforceKatie Bull & Mary Quirk, Minnesota Association for Volunteer Administration

Building Networking Groups & Decision Making for CollaborationAshley Bemmels & Polly Roach, Mentoring Partnership of Minnesota

Harnessing the Power of Youth VolunteersAbby Gaul, HandsOn Twin Cities

Strategies for Engaging with Corporate GroupsRachel Goplin, HandsOn Twin Cities

Exploring Skills Based Projects for Your OrganizationMary Smith, United Way

The New Standards: Get the Inside Scoop and One-on-One Help on Meeting New Standards

Lynnea Atlas-Ingebretson, Charities Review Council

10:25-11:05 Empowering Nonprofits to Engage in Skills Based Volunteering: The Readiness Roadmap

Yvonne Siu, Billion + Change & Katie Walsh, HandsOn Twin Cities

11:15-12:00 Lunch Break (participants - on your own)

12:10-1:15 Company Presentations:

Emotional Intelligence for Personal & Organizational LeadershipSam Smith, UnitedHealth Group

Encouraging Innovation: Practical Ideas to Enhance Innovative Behavior Erin Westerlund & Jonathan Bogott, Medtronic

Concurrent Consultations:

Web MarketingAbe Bumpus, Thomson Reuters

Audio, Visual, Voice, and Web ConferencingShirley Walz & Joy Gonzalez, Thomson Reuters

Digital OutreachMichael Owen Hill, Thomson Reuters

Customer Support Excellence Tools

Sue Piva and Diane Peterson, Cummins

Budgeting, Working Capital, and Financial MetricsJason Juetten, 3M

Mobile Strategy, Database Management, Technology Trends, & LinkedIn TipsKaren Graham, MAP for Nonprofits

Get the Most Out of GiveMN.orgMaya Fehrs, GiveMN

Exploring Skills Based Projects for Your OrganizationMary Smith, United Way

The New Standards: Get the Inside Scoop and One-on-One Help on Meeting New Standards

Lynnea Atlas-Ingebretson, Charities Review Council

1:30-2:25 Company Presentations:

Customer Support Excellence Tools: Customer Experience Process Mapping

Gretchen Templin & Donna Wong, Cummins

Workplace EfficienciesJoy Gonzalez & Shirley Walz, Thomson Reuters

Encouraging Innovation: Practical Ideas to Enhance Innovative Behavior Erin Westerlund & Jonathan Bogott, Medtronic

Understanding the Income Statement and Balance SheetPam Lindorfer & Nataliya Ongstad, 3M

Concurrent Consultations:

Customer Support Excellence ToolsSue Piva and Diane Peterson, Cummins

Web MarketingAbe Bumpus, Thomson Reuters

Data Management: Databases,Jared Brandt & Dave Baar, Thomson Reuters

Digital Outreach

Michael Owen Hill, Thomson Reuters

Budgeting, Working Capital, and Financial MetricsJason Juetten, 3M

Mobile Strategy, Database Management, Technology Trends, & LinkedIn TipsKaren Graham, MAP for Nonprofits

Get the Most Out of GiveMN.orgMaya Fehrs, GiveMN

The New Standards: Get the Inside Scoop and One-on-One Help on Meeting New Standards

Lynnea Atlas-Ingebretson, Charities Review Council

Diverse Thinking/Innovation in NonprofitsKristin Schurrer, HandsOn Twin Cities

2:40-3:35 Company Presentations:

Customer Support Excellence Tools: Customer Experience Process Mapping

Gretchen Templin & Yun Xu, Cummins

Workplace EfficienciesJoy Gonzalez & Shirley Walz, Thomson Reuters

Budgeting and ROISusanne Lynch & Becky Williams, 3M

Concurrent Consultations:

Web MarketingAbe Bumpus, Thomson Reuters

Digital OutreachMichael Owen Hill, Thomson Reuters

General Finance: Budgeting and Cash FlowVeronica Wittek & Lindsey Vrtis, 3M

Budgeting, Working Capital, and Financial MetricsJason Juetten, 3M

Building Networking Groups & Decision Making for Collaboration

Ashley Bemmels & Polly Roach, Mentoring Partnership of Minnesota

Mobile Strategy, Database Management, Technology Trends, & LinkedIn TipsKaren Graham, MAP for Nonprofits

Get the Most Out of GiveMN.orgMaya Fehrs, GiveMN

3:50-4:35 Final Company Presentations:

Understanding Cash Flow & Long Term Financial MetricsVeronica Wittek & Nick Salmanowicz, 3M

Conversations with Umbrella Organizations:

HandsOn Twin Cities, Mentoring Partnership of Minnesota, Minnesota Association for Volunteer Administration, MAP for Nonprofits

4:45 pm Wrap-UpHouse of Comedy