2012 profilE & KEy figurEs

sncf.com

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2012 Profile & Key figures

€33.8 bnREVENUE

€3.0 bnEBITDA

8.9%EBITDA/REVENUE

€383 mNET PROFIT

25%NEARLY 25% OF REVENUE FROM INTERNATIONAL MARKETS

250,000EMPLOYEES

120

COUNTRIES

A public-sector group committed to public service, SNCF draws on its foundations in French rail to offer an extended range of services, providing smooth door-to-door mobility for clients, travellers, transport and logistics operators, and for the regional and local governments that are its organizing authorities.

Our group is made up of five divisions:

• SNCF Infra Managing, operating, maintaining and developing rail and related infrastructure• SNCF Proximités Provision of urban, suburban, intra- and inter-regional commuter transport• SNCF VoyagesOperating long-distance passenger rail and distribution• SNCF GeodisProviding freight transport and logistics services• Gares & ConnexionsCharged with train-station management and development

SNCF IN 2012

sNCf is a world lEadEr iN mobility for pEoplE, goods aNd logistiCs. at yEar-ENd 2012, wE wErE prEsENt iN 120 CouNtriEs, with a total worKforCE of 250,000 aNd rEvENuE of €33.8 billioN.

04 05

2012 Profile & Key figures

SNCF Geodis€9.5 bn

Gares & Connexions€0.97 bn

SNCF Infra€5.5 bn

SNCF Proximités€12.8 bn

SNCF Voyages€7.5 bn

SNCF IN 2012

KEy figurEs for 2012

REVENUEin € billion

2012

33.8

2011

32.6

2010

30.5

2008

25.2

2009

24.9

SNCF GROUP

(IN € MILLIONS) 2011 2012

REVENUE 32,645 33,820

EBITDA 3,020 3,031as % of revenue 9.3% 8.9%

CURRENT OPERATING PROFIT 1,255 1,458as % of revenue 3.8% 4.3%

OPERATING PROFIT 821 1,196

FINANCIAL PROFIT -359 -439

RECURRING NET PROFIT 664 696as % of revenue 2.0% 2.0%

NET PROFIT (attributable to equity holders of the parent) 125 383 as % of revenue 0.4% 1.1%

SELF-FINANCING CAPACITY 2,148 2,126

INVESTMENT BY SNCF -2,364 -2,257

FREE CASH FLOW 261 1,220

FINANCIAL NET INDEBTEDNESS 8,329 7,346

WORKFORCE 245,000 250,000

(1) Excludes impact of the accounting method used for Transilien rolling stock under the new agreement with the local Transport Organizing Authority (STIF: Syndicat des Transports d’Ile de France).(2) Reclassified by rating agencies (S&P).

EBITDA (1)

in € millions

2,59110.3%

EBITDA

2008 2012

3,0318.9%

EBITDA

2011

3,0209.3%

EBITDA

2010

2,1637.1%

EBITDA

2009

1,6886.8%

EBITDA

2.3

2008

SNCF CAPITAL INVESTMENTin € billions

2012

2.3

2011

2.4

2010

2.1

2009

2.2

FINANCIAL NET INDEBTEDNESSin € billions

6.0

2008 2012

7.3

2011

8.3

2010

8.5

2009

7.2

REVENUE BY DIVISION

04

530

2008

RECURRING NET PROFITin € millions

2012

696

2011

664

2010

231

2009

3

NET PROFITin € millions

FREE CASH FLOWin € millions

8.2%ROCE (return on capital employed)

€2.3 bnin investments by SNCF

€1.2 bnFree cash flow

4.6Restated (2) net indebtedness / EBITDA

2012

383

2011

125

2010

697

2009

575

2008

-980

(1) Earnings before interest, taxes, depreciation and amortization.

-82

2008 2012

1,220

2011

261

2009

-491

2010

-162

(1)

(1)

(1)

3 %G&C

15 %SNCFInfra

35 %SNCFProximités

21 %SNCFVoyages

26 %SNCFGeodis

06 07

2012 Profile & Key figuresSNCF IN 2012

THE AMERICASArgentina (V, G )Brazil ( G )Canada (I, P, G )Chile (I, G )Colombia ( G )Ecuador ( G )Mexico ( G )Peru (I, G )United States (I , P, V, G )Uruguay ( G )Venezuela ( G )

EUROPEAustria (V , G )Belgium ( I, P, V, G, GC)Bulgaria ( I)Croatia ( G )Czech Republic ( G )Denmark (I, P, G )Finland ( G )France ( I, V, G, GC )Germany (P, V, G ) Greece ( G, GC )Hungary ( G )Ireland ( G )Italy ( I, V, G, GC )Latvia ( I)Luxembourg ( G, GC )Netherlands ( I, P, V, G )Norway ( I, P, G )Poland (I , G )Portugal ( P, G )Romania ( I, G )Russia ( I, G, GC )Slovakia ( G )Spain ( I, V, G )Sweden ( P, G )Switzerland( I, V, G, GC )Turkey (I, G )Ukraine ( I )United Kingdom (I, P, V, G )

DIVISION PRESENCE WORLDWIDEI: SNCF InfraP: SNCF ProximitésV: SNCF VoyagesG: SNCF GeodisGC: Gares & Connexions

a global prEsENCE

AFRICA & MIDDLE EASTAlgeria ( I, G )Cameroon ( G )Chad ( G )Egypt ( I, GC)Israel ( G )Ivory Coast ( G )Kuwait ( G )Libya ( G )Morocco ( I, G, GC )Niger ( G )Qatar ( G )Saudi Arabia (I, GC)Senegal ( G )South Africa ( G )Tunisia ( I, G)United Arab Emirates ( I, V, G, GC )

ASIA & OCEANIAAustralia (I, P, V, G)Bangladesh (G)China (I, G, GC)Hong Kong (I, V, G)India (I, P, V, G, GC)Indonesia (G)Japan (V, G)Kazakhstan (G)Malaysia (G)New-Caledonia (G)New-Zealand (G)Philippines (I, G)Singapore (G)South Korea (I, V, G)Taiwan (I, G)Thailand (V, G)Vietnam (I, G, GC )

PRESENT IN 120 COUNTRIES, SNCF IS A WORLD LEADER IN MOBILITY FOR PEOPLE, GOODS AND LOGISTICS.

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01 02 03

10 11 12

16 17 18

04 05 06

13 14 15

07 08 0908 09

2012 PROFILE & KEY FIGURESSNCF IN 2012

BOARD OF DIRECTORS

The Board of Directors defines the group’s policy and sets its direction.The Board of Directors comprises:• 7 representatives of the State; • 5 qualified members chosen for particular expertise;• 6 members elected by group employees, including one representative of management.

GROUP MANAGEMENT

CorporatE govErNaNCE

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01.GUILLAUME PEPYChairman02.PIERRE BLAYAUSNCF Geodis division (freight transport & logistics)03.SOPHIE BOISSARDStrategy and Development04.SYLVIE CHARLESFreight SNCF (SNCF Geodis division)05.BARBARA DALIBARDSNCF Voyages division06.JACQUES DAMASSNCF ÉPIC 07.JEAN-PIERRE FARANDOUKeolis (SNCF Proximités division)08.PIERRE IZARDSNCF Infra division 09.ALAIN KRAKOVITCHRail Services Safety and Quality

10.JOËL LEBRETONSNCF Proximités division11.MARIE-CHRISTINE LOMBARDSNCF Geodis division12.FRANÇOIS NOGUÉCohesion & Human Resources13.ALAIN PICARDFinance, Purchasing and IT14.RACHEL PICARDGares & Connexions division15.PATRICK ROPERTCommunications16.CLAUDE SOLARDSNCF Regions & INTERCITÉS (SNCF Proximités division)17.BÉNÉDICTE TILLOYTransilien (SNCF Proximités division) 18.STÉPHANE VOLANTCompany Secretary

2012 Profile & Key figures

10 11

GROUP STRUCTURE

5 divisioNs

SNCF INFRA DIVISION

Renovation & constructionIncludes Sferis and Eurailscout

Projects and engineeringSystra

Rail traffic Direction de la Circulation Ferroviaire (DCF(1))

(1) An independent unit within SNCF that manages rail traffic and circulation on behalf of RFF, owner of the French railway network.

SNCF PROXIMITÉS DIVISION

TER (regional express transport by rail and road)

Transilien (rail transport for Greater Paris)

INTERCITéS (standard medium- and long-distance trains)

Keolis (urban and suburban transport)

SNCF VOYAGES DIVISION

High-speed passenger rail operators- TGV- iDTGV- OUIGO- Eurostar

- Thalys

- TGV Lyria- DB/SNCF partnership- NTV- Elipsos- TGV Italia

- Westbahn

Long-distance coach travel- iDBUS

Multi-channel distribution- Voyages-sncf.com

SNCF GEODIS DIVISION

Geodis

STVA

Rail freight (TFM)- Fret SNCF- Captrain- VFLI- VIIA- Multi-modal transport business

Asset management- Ermewa- Akiem

GARES & CONNEXIONS DIVISION

Station management & development in France

Multi-disciplinary operations—building and outfitting facilities- AREP- Parvis- A2C

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2012 Profile & Key figuresDIVISIONS AT A GLANCE

sNCf iNfra divisioN

MISSION Provision, under a public- service remit, of management, operation and maintenance of the French rail network for owner RFF, plus engineering services, primarily for rail infrastructures.

BUSINESS PROFILEClientsThe main client in France is RFF, which owns the French rail network. Other clients are major construction and civil engineering companies that purchase engineering services.

Services• Network maintenance, operational security and management of train circulation for RFF;• Engineering services, contract coordination, oversight and site logistics in France and abroad.

Changes in the business environment• Increase in programmes handled jointly by SNCF and RFF (Réseau Ferré de France, current owner of the railway network), anticipating the launch of a single infrastructure management entity:- regeneration of high-speed train lines and maintenance of catenaries;

- improved management of major investment projects;• Very strong international demand for network creation and modernization;• Fierce competition from construction and civil engineering companies on international markets.

KEY FIGURES IN 2012

€5.5 bn revenue

€290 bnEBITDA

or 5.3%of revenue

53%of Systra’s revenue comes from outside France

36 countries served

30,000 km of rail network maintained and monitored 24 / 7

15,000 trains circulating daily coordinated by DCF (Direction de la Circulation Ferroviaire, France’s rail traffic organizing body)

over 1,200 major projects in 2012

over 785 km of track upgraded in 2012, excluding Rail et Développement investment programme

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STRUCTURE

MAInTEnAncE AnD EngInEErIng works

MAInTEnAncE AnD EngInEErIng works – ÉPIc (PArEnT coMPAnY)

sfErIs: subsidiary providing engineering works and project site support to clients in france

EurAIlscouT: joint venture 50/50 with strukton rail, providing onboard track inspection and analysis

ProjEcTs AnD EngInEErIng

ProjEcTs AnD EngInEErIng – ÉPIc (PArEnT coMPAnY)

sYsTrA: 41 % stake, providing engineering for metro lines, trams, and traditional and high-speed trains, in france and internationally.

(1) An independent unit within SNCF that manages rail traffic and circulation on behalf of RFF, owner of the French railway network.

DIrEcTIon DE lA cIrculATIon fErrovIAIrE (Dcf) (1)

rAIl TrAffIc

CHALLENGES & TARGETS• Maintain a healthy and sustainable business model, pursue the current productivity programme and keep expertise up to date;

• Continue strengthening relationships between teams at SNCF Infra and RFF to improve overall network efficiency within a single infrastructure management entity;

• Deal successfully with the large volume of upgrades and engineering works, particularly in the Paris region;

• Support continued growth for Systra on international markets.

14 15

2012 Profile & Key figuresTHE DIVISION AT A GLANCE

sNCf proximités divisioN

MISSIONProvision of urban, suburban, intra- and inter-regional commuter transport.

BUSINESS PROFILEThe world’s No. 2 public mobility provider and the No. 1 partner for French regional and local authorities.

SNCF Proximités division offers public transport solutions for the entire mobility chain, plus on- and off-line information systems and ticketing services.

In France: Transilien, TER and INTERCITÉS: 20 regional agreements (TER); agreement with the Regional’s Transport Organizing Authority (Transilien); regional develop-ment agreement with the French State (INTERCITÉS services). 90 urban transport networks operated by Keolis; 74 regional networks at département and intercity level; and Effia carparks in 140 towns and cities.

Worldwide: present in 12 countries through Keolis (Australia, Belgium, Canada, Denmark, Germany, India, the Netherlands, Norway, Portugal, Sweden, the United Kingdom and the United States).

ClientsTransport Organizing Authorities: national and regional authorities, STIF (responsible for public transport in the Greater Paris area), départements, communities and groupings of communities.

10 million passengers a day (4 million carried by TER, Transilien and INTERCITÉS trains, and 6 million by Keolis).

MarketProvision of public services for Transport Organizing Authorities.

Changes in business environment• Steep rise in demand for commuter transport, with TER traffic up 55% and Transilien traffic up 30% since 2002;• Growth in multi-modal transport and new technologies;• Increase in network modernization projects in the Greater Paris area;• Strong pressure on government spending;• French rail services market opening up to competition in 2019.

KEY FIGURES IN 2012

€12.8 bnrevenue

€836 m EBITDA

or 6.4%of revenue

10 mpassengers every day

+55% TER traffic since 2002

+30% Transilien traffic since 2002 Keolis, the leading urban passenger transport specialist in France, and a global standard- setter for tram operations. Keolis, France’s 2nd largest bicycle rental specialist and 2nd largest parking provider, with 115,000 spaces under management (Effia).

17%of division revenue comes from outside France

47% of Keolis revenue comes from outside France

STRUCTURE

CHALLENGES & TARGETS• Continue building team commitment to punctuality, passenger information and service, customer service and mobility-oriented innovation;

• Offer passengers and Transport Organizing Authorities a choice of solutions that meet their expectations in terms of cost, service quality and environ-mental protection;

• Help Organizing Authorities expand the range of quality solutions to the growing demand for mobility;

• Support continued growth for Keolis on international markets.

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rEgIonAl ExPrEss TrAnsPorT BY rAIl AnD roAD

TEr

rAIl TrAnsPorT for grEATEr PArIs

TrAnsIlIEn

sTAnDArD MEDIuM- AnD long-DIsTAncE TrAIns

InTErcITÉs

urBAn AnD suBurBAn TrAnsPorT

kEolIs

16 17

2012 Profile & Key figuresTHE DIVISION AT A GLANCE

sNCf voyagEs divisioN

KEY FIGURES IN 2012

€7.5 bn revenue

€959 m EBITDA

or 12.8% of revenue

2 bn high-speed clients since 1981

127.5 m passengers carried in 2012, up 4.1% over 2011

92.5% of iDBUS clients have expressed satisfaction with the service since its launch in July 2012

No. 1Voyages.sncf.com is France’s leading on-line travel agency

~20% of revenue comes from outside France

MISSIONLong-distance passenger transport and distribution.

BUSINESS PROFILEClientsBusiness travellers and personal travellers (individuals and groups).

Market• France: TGV, iDTGV, OUIGO, auto-trains and special trains;• International: primarily high-speed rail service linking France to the UK (Eurostar), to Belgium and the Netherlands (Thalys), to Switzerland (TGV Lyria), to Germany (Alleo), to Spain (Elipsos) and to Italy (TGV Italia), plus iDBUS coach service;• Westbahn service between Vienna and Salzburg in Austria;• Italo (NTV): serving nine Italian cities—Venice, Padua, Turin, Milan, Bologna, Florence, Rome, Naples and Salerno.

Changes in business environment• Fierce competition from road and air transport in a difficult economy;• Steep rise in energy costs and track access charges;

• International rail transport open to competition since 2010; domestic market set to open up to competition in 2019;• Planned expansion of high-speed rail network in Europe and worldwide, combined with rising environmental concerns.

CHALLENGES & TARGETS

• Be the rail travel company of choice for Europe by delivering high-quality service and outstanding client relations;• Reconcile business performance and improved production fundamentals;• Gain full control of distribution and client relationships.

STRUCTURE

HIgH-sPEED PAssEngEr rAIl oPErATIons

(Member of Railteam alliance)

frAncETgv, IDTgv, ouIgo

EuroPEEurosTAr, THAlYs, Tgv lYrIA, DB sncf partnership (Paris-frankfurt and Paris-stuttgart-Munich), ElIPsos, Tgv ITAlIA, .italo (nTv), wEsTBAHn

long-DIsTAncE PAssEngEr TrAnsPorT

iDBus

sAlEs in stations, in sncf sales offices and by telephone

voyages-sncf.com

MulTI-cHAnnEl DIsTrIBuTIon

18 19

2012 Profile & Key figuresTHE DIVISION AT A GLANCE

sNCf gEodis divisioN

KEY FIGURES IN 2012

€9.5 bn revenue

€136 m EBITDA

or 1.4% of revenue

17%of revenue from Transports Ferroviaires de Marchandises 4th

largest operator in freight transport and logistics in Europe, and no. 7 worldwide

66 countries served

Revenue by business27% Freight forwarding (air and maritime) 22% Rail and multi-modal service 18% Express delivery services 10% Supply chain optimization 11% Logistics 8% Road 4% Transport of finished vehicles

Revenue breakdown:

STRUCTURE

sTvA

gEoDIs

frET sncfcAPTrAInvflIvIIAMulTI-MoDAl TrAnsPorT

TrAnsPorTs fErrovIAIrEs DE MArcHAnDIsEs rAIl frEIgHT

AssET MAnAgEMEnT

ErMEwAAkIEM

MISSIONMulti-modal freight transport and logistics operator.

BUSINESS PROFILEClientsBusinesses in every sector.

MarketFully open and competitive.

Changes in business environment• Recession in Western Europe, with markets more buoyant outside Europe;• Strong pressure on pricing due to fiercer competition;• Rising demand for sustain-able freight transport solutions and low-impact urban logistics.

CHALLENGES & TARGETS• Confirm improved profita bility for all units within the division and continue reorganization of rail freight industry in France;

• Expand presence outside continental Europe;

• Solidify ranking among the sector’s top five contenders worldwide, promoting innovation, modal options and sustainable freight transport solutions.

France 53%Europe (outside France) 30%Rest of the World 17%

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2012 Profile & Key figuresTHE DIVISION AT A GLANCE

garEs & CoNNExioNs

MISSIONManage and develop passenger stations in France, creating new services and new mobility areas in city centres.

BUSINESS PROFILE Clients and partnersRail companies, Transport Organizing Authorities, communities, urban transport and businesses.

Sources of revenue• Station access charges paid by carriers for use of stations and services (regulated prices);• Income from commercial concessions (advertising, parking facilities, businesses in stations) and office rentals;• Architecture and design services sold on international markets (AREP).

Changes in business environment• Open to competition from international rail transport;• The French government’s “Passenger station and other service infrastructures” decree of 20 January 2012 defines the services that station managers must offer and how these must be billed;• Evolving stations: open to the city around them and centred on multi-modal transport hubs.

KEY FIGURES IN 2012

€0.97 bn revenue

€183 m EBITDA

or 18.9% of revenue €500 m in station access charges, or nearly 50% of total revenue

€266 m in commercial revenue, or 27% of revenue

€1.7 bn in investments by SNCF by 2017

2 bn passengers using stations each year

3 m passengers using the Greater Paris network every day

3,029 passenger stations in France, including 383 stations and stops in the Transilien network

2 msq. m. of passenger amenity areas, with ticket sales, shops, offices and other businesses

STRUCTURE

CHALLENGES & TARGETS• Meet the highest standards of quality and service;

• Build and expand stations, and keep pace with rising traffic;

• Adopt a model for regulated activity (to ensure resources for investment) and expand non-regulated activities (commercial and other revenue).

MulTI-DIscIPlInArY oPErATIons—BuIlDIng AnD ouTfITTIng fAcIlITIEs

ArEPPArvIsA2c

MAnAgEMEnT & DEvEloPMEnT of frEncH TrAIn sTATIons

3,029 PAssEngEr sTATIons In frAncE

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2012 PROFILE & KEY FIGURESCORPORATE SOCIAL RESPONSABILITY (CSR) AT SNCF

Sustainable mobility for allTrains generate only 1% of CO2 emissions in France, yet carry 10% of passengers and freight and could thus become the backbone for sustainable mobility.

4 CHALLENGES

1,800 stations offering bicycle-related services by 2013.Aim: encourage travellers to cycle between home and station by expanding bicycle parking and rental services at stations.

4 COMMITMENTS

NUMBER OF STATIONS WITH BICYCLE PARKING AND RENTALS

5-YEAR IMPACT

2012201120102009

2012201120102009

1,750 (1)

2012

1,727

2011

1,641

2010

1,249

2009

2012

26

2011

25

2010

21

2009

12.5

(1) Estimate (2) Parent-company figures (SNCF ÉPIC)

Reducing our environmental impactMaking sustainable mobility a reality has an impact on the environment—and minimizing that impact is the only way ahead.

Introduce an environmental management system (EMS) at all SNCF entities between now and 2015to anticipate risks and improve environmental performance by eliminating sources of pollution and controlling their impact.

% OF ENTITIES WITH EMS (2)

(ISO 14001-certified or with modified EMS)

Taking our policy of social responsibility forwardAt SNCF, we work with trade unions to address issues of diversity, quality of life at the workplace, and employability.

Encourage diversity in recruitment by hiring 500 people with disabilities between 2012 and 2015 This company-wide agreement is a natural follow-up to the policy first launched in 1992. Annual budget: €10 million.

NUMBER OF WORKERS WITH DISABILITIES (2)

Contributing to regional economic growthWherever we do business, SNCF provides assistance to marginalized members of the community and contributes to local economies.

Increase socially responsible purchasing to €50 million in 2017by working with suppliers that employ workers with disabilities and the long-term unemployed.

TOTAL SOCIALLY RESPONSIBLE PURCHASING (2)

€ millions

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100% of our 37 service and repair centres are certified under ISO 14001, an international standard based on continuous improvement of environ - mental performance.

1,187

2008

2008

2008

6.4

2008

CorporatE soCialrEspoNsibility

5 6885 5215 0874 706

27 %27 %

18 %

12 %

4 222

9 %

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FOR COMPLETE 2012 RESULTS, VISIT:

sncf.com/en/group

SNCF, Direction de la Communication 34 rue du Commandant René Mouchotte75699 Paris Cedex 14

Design & production: M&CSAATCHI.CORPORATE

English text: Durban/ClementiIllustrations: Craig&Karl/Pekka Finland Photography: A.Cromback, S.Cambon, B.Jacquot, B.Lachaud, W.Daniels, P.Messina, E.Bernard, T.Chapuis, A.Toubiana, R.Guillou, SNCF Mediatheque, Systra, Geodis, Eurostar picture libraries.

Printing : May 2013