2012 May Agency : Keynote Address: "SoLoMo: Creator of The Hyper-Connected Consumer & What Brands...
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Transcript of 2012 May Agency : Keynote Address: "SoLoMo: Creator of The Hyper-Connected Consumer & What Brands...
![Page 1: 2012 May Agency : Keynote Address: "SoLoMo: Creator of The Hyper-Connected Consumer & What Brands Can Do to Keep Up" : Kenny Tomlin](https://reader033.fdocuments.in/reader033/viewer/2022051314/55659512d8b42a093a8b4bcd/html5/thumbnails/1.jpg)
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“History doesn’t repeat itself, but it does rhyme.”
Mark Twain
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1. Both launched their companies based on innovations in infrastructure.
2. Both launched with a single product that was in high demand.
3. Both used transparent pricing.4. Both used personalization in marketing.5. Both brands grew rapidly through
WOM.
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Anytime there is significant innovation occurring in infrastructure that transforms how people are connected, it ultimately becomes disruptive to commerce
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Infrastructure
20th Century
Late 19th to early 20th Century
Late 20th to early 21st Century
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Infrastructure Platforms
20th Century
Late 19th to early 20th Century
20th Century
Late 19th to early 20th Century
Late 20th to early 21st Century Late 20th to early 21st Century
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Infrastructure Platforms Applications
20th Century
Late 19th to early 20th Century
20th Century
Late 19th to early 20th Century
20th Century
Late 19th to early 20th Century
Late 20th to early 21st Century Late 20th to early 21st Century Late 20th to early 21st Century
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1. Innovation at the infrastructure level creates new channels for connecting with consumers
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1. Innovation at the infrastructure level creates new channels for connecting with consumers
2. Innovation at the platform level creates highly valuable companies that produce an entirely new business ecosystem around them
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1. Innovation at the infrastructure level creates new channels for connecting with consumers
2. Innovation at the platform level creates highly valuable companies that produce an entirely new business ecosystem around them
3. Innovation at the application level quickly shifts consumer demand as• Their access to knowledge and information expands• Their social network expands• Their awareness of options and pricing expands
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Mo So LoEarly 21st Century Early 21st Century Early 21st Century
Infrastructure Platforms Applications
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Mo So LoEarly 21st Century Early 21st Century Early 21st Century
Infrastructure Platforms Applications
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They Keep Us Connected
Facebook will serve more than 1 billion active monthly users worldwide
Twitter is accessed by more than
100 million active monthly users
Foursquare is following Twitter’s growth
trajectory with more than 12 million registered users
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Mo So LoEarly 21st Century Early 21st Century Early 21st Century
Infrastructure Platforms Applications
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1. The majority of businesses operate at the application level.• Easily displaced• Infrastructure innovation viewed as
disruptive• Leadership team turnover
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1. The majority of businesses operate at the application level.
2. Brands need to innovate at the platform & application level.
• Easily displaced• Infrastructure innovation viewed as
disruptive• Leadership team turnover
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1. Data & Technology
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1. Data & Technology
2. AOR
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1. Data & Technology
2. AOR
3. CMO+
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1. Data & Technology
2. AOR
3. CMO+
4. Innovate
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