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Transcript of 2012 Corporate Responsibility Report - · PDF fileMiGo ® Aladdin ® 83% 73% 79 ......
2012 Corporate Responsibility Report
2012 Inc 500/5000 Fastest Growing Private Companies in America Award
25% reduction in tonnes of CO2e per unit of production from 2011 to 2012 at PMI Joinease.
91% waste diversion rate at PMI Joinease in 2012
1500employee volunteer
hours in 2012
33% of employees have worked at PMI for 5+ years
2
5+
PMI brands increased the percentage
of recyclable products in their lines
Stanley®
MiG
o®
Aladdin
®
83%79%73%
Every member of the PMI team plays an active role in a greater American, European, Asian and thus world community. Our environmental and social decisions matter, and at PMI, we care about giving back to our global community.
This is why PMI is committed to the principles and values in our Corporate Pillars, including Social Consciousness and Environmental Stewardship. These initiatives are global, corporate and embedded into our brands, and we see them evi-denced in our reduced environmental impact, innovative new products and the strong reciprocal relationships we enjoy with our global customers and manufacturing partners.
We believe it is our responsibility to support and to facilitate the development of energy reduction initiatives in all aspects of our business operations, especially those in China. In 2012, our joint-venture factory improved the energy efficiency of its operations by 25% from the previous year— while also increasing production by 37%. This reduction is significant, and we will strive to emulate it in our contract factories.
PMI cares about our potential impact on climate change. From the availability of raw materials to the transportation of finished goods, each step of our value chain is evaluated for its vulnerability to climate change and proactive action taken to mitigate potential issues.
In 2012, we delivered to consumers the Sustain® cup, a breakthrough product that is affordable, reusable, and recyclable, designed to replace single-use disposable beverage containers. In 2013 we will see the expansion of this new product line. A reclamation system for our Sustain® products that will enable new cups to be made from reclaimed material is also currently in development.
Our Corporate Pillars exist to remind us of the integrity that is woven into the PMI fabric and of our deep commitment to Principal over Profit. This includes our integra-tion of sustainability into our overall business strategy and across our value chain with products that create strong emotional bonds with our consumers.
Our priority is the health and safety of the workers in our factories and our encouragement of community engagement in areas in which we operate. It is in this spirit that we drive to seek out partnerships that provide collaboration regarding social and environmental innovation in all aspects of PMI business.
The following pages share our progress as we continue on this journey. I’m proud of our accomplishments and pleased to share this with you.
Robert M. Harris Founder & CEO
3
Contents
Letter from the CEO ....................................5
PMI People & Offices ....................................6
Social Responsibility .........................................7
Environmental Stewardship..............8
Environmental KPI’s ...........................................9
Product Stewardship .................................11
Community Engagement....................13
Awards/Looking Forward..................15
PMI’s 2012 CSR Report examines the environmental and social impacts associated with the manufacturing of PMI products and PMI global business operations, including the offices and employee travel and commuting. The 2012 scope includes the environmental and social data from 5 of PMI’s 14 manufacturing partners, including Factory C that was added this year. PMI tracks and monitors its impact against 15 Key Performance Indicators, the areas PMI believes are most material to business operations.
In 2012, PMI re-calculated the greenhouse gas emissions generated from electricity use at its Chinese factories, starting from 2009. Updated emission factors from the World Resources Institute* were used in the calculations to increase the footprint accuracy. Global Warming Potentials from the IPCC 4th Assessment were also used in the greenhouse gas analysis. PMI’s contract factories base environmental impact on production levels. The percentage of a contract factory’s production that is PMI product is the percentage of resource use PMI claims. PMI takes 100% responsibility for the environmental impact of its joint-venture factory, PMI Joinease.
PMI’s 2012 CSR follows the Global Report-ing Initiative’s 3.1 reporting tool, adhering to the operational control GHG and resource accounting method, with a reporting period of January 1, 2012 to December 31, 2012.
When evaluating this report against the GRI guidelines, PMI self-declares an Application Level B. For PMI’s 2012 GRI Index and 2012 Corporate Responsibility Report please visit: visit: pmi-worldwide.com.
For more information on the Global Report-ing Initiative Framework and the GRI 3.1 Guidelines, please visit: globalreporting.org.
For questions about PMI’s 2012 CSR, please contact Valerie Bone, Director of Corporate Responsibility, at: [email protected]
GRI Index Key Performance Indicators
Percent of fully recyclable productsPercent of products made from recycled materialPercent of products designed for disassembly
Diversity - North American OfficesCorporate PhilanthropyVolunteer Hours
Code of Conduct (COC) ComplianceWorker Retention - FactoriesInjuries - Factories
Energy UseGreenhouse Gas (GHG) EmissionsWater UseWater RecyclingWasteWaste Recycling
INNOVATION
CULTURE/PEOPLE
SOCIAL RESPONSIBILITY
ENVIRONMENTALSTEWARDSHIP
4
* Ranping Song, Jingjing Zhu, Ping Hou, Hongtao Wang. 2013. “Getting Every Ton of Emissions Right: An Analysis of Emission Factors for Purchased Electricity in China.” Working Paper. World Resources Institute, Beijing.
SCO
PE
5
PMI’sStrategic
Pillars
InnovationAs a brand-focused company, PMI is driven by product innovation that excites its customers and consumers.
Culture/PeopleShared core values and
collaboration among PMI’s team of talented people contribute to the unique
organizational culture and create accelerated
personal and business growth and success.
Social Consciousness
PMI’s ethical behavior and responsible business conduct
ensures employees are treated with dignity and respect.
PMI provides a safe and healthy work environment and gives back to the communities in
which it operates.
Environmental StewardshipAn industry leader in using environmentally responsible manufacturing methods, materials and human interactions, PMI strives to sustain natural resources, eliminate waste, and reduce its carbon footprint.
PMI believes every employee can make a difference and drive profitability by setting, measuring and accomplishing goals according to these Strategic Pillars.
Commitment to ExcellencePMI is committed to world-class supply chain standards and operating excellence in all business aspects including sales, product development and marketing.
Pacific Market International, LLC (PMI) Business Strategy
6
PMI People & Offices
PMI’s continued business success is the result of the company’s global team and the
PMI Strategic Pillars (see page 5 of this report) that influence daily business decisions.
PMI’s ethics are deeply rooted in human values. PMI factories are safe and healthy places
to work, delivering positive impact to the communities in which they operate.
Although PMI tracks KPIs (Key Performance Indicators) for its offices (as shown on this
page), the company focuses on supply chain KPI performance with the primary goal of
carbon footprint reduction and waste reduction (shown later in this report).
CULTURE/PEOPLE
Employees per office
Seat
tle
Shan
ghai
Man
ila
Lond
on
Am
ster
dam
Bent
onvi
lle
Tota
l
2009 88 50 14 12 0 0 164
2010 86 61 18 1 0 3 169
2011 84 54 18 0 3 3 162
2012 90 59 23 0 3 3 178
DIVERSITY IN NORTH AMERICA
% m
inor
ity
repr
esen
tatio
n
% fe
mal
e
% m
ale
% fe
mal
e
man
ager
s
% m
ale
m
anag
ers
2009 17% 52% 48% 50% 50%
2010 15% 54% 46% 58% 42%
2011 15% 51% 49% 56% 44%
2012 14% 45% 55% 54% 46%
2012
Seat
tle
Shan
ghai
Man
ila
Amst
erda
m
Bent
onvi
lle
Electricity consumption (kWh) 519,327 71162 46302 23308 22335
GHG emissions (tonnes of CO2e) 193.94 56.08 22.55 9.14 16.27
Water Use (liters) 2,289,995 34,048 – 51,674 50,915
Waste to Landfill (kg) 4,819 – – 297 –
Waste diverted from landfill11,087 – – 103 –
RETENTION RATES
INJURY RATES
Social Responsibility Business partnerships that champion great factories are why PMI factories have some of the highest employee retention rates in China. Since 1998, PMI has worked with its factory partners on social and environmental improvements that deliver increased worker health and retention benefits. PMI also encourages and supports its factories in creating social programs in both the company facilities and the surrounding communities.
As PMI’s factory base continues to increase globally, PMI will continue to expand its Corporate Social Responsibility initiatives in collaboration with industry partners.
PMI’s focus on Environmental Health and Safety (EHS) positively affects the company’s entire supply chain. When PMI employees have safe and healthy work environments, they are able to make high quality products that are safe and enjoyable for consumers to use. This, in turn, helps PMI consumers maintain a healthy lifestyle.
2012PMI JO Factory A Factory B Factory C SUB 1
95.5% 94.8% 92.5% 93.6% 95.0%
2012PMI JO Factory A Factory B Factory C SUB 1
0.01% 1.8% 0.05% 1.5% 0.1%
Summer School for Employees’ ChildrenAt one of PMI’s partner factories, most employees are migrant workers. For much of the year, these employees’ children remain with grandparents, back in their hometown. Summer vacation is time for parents and children to be together, and many employees’ children come to stay at the factory community. PMI’s partner factory is invested in
providing its employees’ children with a safe and meaningful summer vaca-tion, especially during the day while their parents work at the factory.
A summer school was started in 2010 where the factory employees’
children, ages 6 to 12, can attend for free. The summer school takes in about 90 children and benefits over 100 employees, covering 8 departments. Five or more university students, all majoring in education, are invited to take care of and teach the children. The summer school also prepares wonderful stationery, reference books and gifts for all the children. The school program includes a nutritious lunch and various educational courses, thus providing these children with meaningful summer days while their parents work.
With their children attending the summer school, employees can work at ease knowing that their children are well taken care of and close by. This free benefit to employees at PMI’s partner factory has created a stronger sense of community and has increased worker retention.
7
8
Environmental StewardshipPMI’s Corporate Social Responsibility Program, established in 1998, has, since 2009, incorporated a comprehensive KPI based system to track the environmental performance of partner factories producing PMI product. Additionally, increasing stakeholder interest in climate change issues led PMI to complete a life-cycle analysis of one of its products, and to invest in carbon-accounting software to help track and report the company’s corporate greenhouse gas emissions to the Carbon Disclosure Project.
PMI is committed to working with socially responsible and environmentally conscious factories. All of PMI’s factories are ISO 9001 certified for quality system excellence and many are ISO 14001 certified for environ-mental management systems. ISO 14001compliance provides a healthy work environment for factory employees, and it facilitates the measurement and improvement of a factory’s environmental performance.
PMI Joinease Energy Reduction
In 2012, PMI set a 10% emissions intensity reduction goal for its PMI Joinease factory. PMI Joinease greatly exceeded this goal by investing in a number of energy reduc-tion initiatives, including lighting retrofits, thermal blanket wraps for 100 of the fac-tory’s 162 injection mold machines, and a new energy efficient water cooling tower. These initiatives allowed PMI Joinease to reduce its greenhouse gas emissions by 25% per unit from 2011. This efficiency was achieved while the factory increased production by 37% during the same time period.
GHG Emissions 2011 2012% change from 2011 to 2012
Scope 1 & 2 7889 7905 0.20%Scope 3 2622 5724 118.32%
PMI’s 2011 and 2012 Scope 1, 2 and 3 greenhouse gas emissions in tonnes of CO2e. Scope 3 emissions increased during this time period primarily due to the addition of Factory C, a large contract supplier, to the company’s scope of measurement.
0
1.0
2.0
3.0
4.0
5.0
2009 2010 2011 2012
Ton
nes
of C
O2e
PMI Joinease Carbon Intensity
PMI Joinease’s operational greenhouse gas emissions intensity in tonnes of C02e per 10,000 units of production between 2009 and 2012.
Thermal blanket wrap on an injection mold machine.
New energy efficient water-cooling tower
9
PMI engages its suppliers on environmental performance through strategic Key Performance Indicators (KPIs) covering issues including ener-gy and water consumption, greenhouse gas emissions and waste diversion. PMI bases its impact on the company’s production levels at its contract
factories. The percentage of a contract supplier’s production that is PMI product is the percentage of resource use PMI claims. PMI takes 100% responsibility for the environmental impact at its joint-venture factory, PMI Joinease. Factories are compared against themselves on a per 10,000 units of production basis, which allows performance to be tracked independent of growth. PMI pilots environmental initiatives at PMI Joinease and then replicates successful efforts at contract factories to achieve similar environmental performance improvements.
Environmental Factory Key Performance Indicators
*Calculations are based off of the US EPA’s Greenhouse Gas Equivalencies Calculator. http://www.epa.gov/cleanenergy/energy-resources/calculator.html
Hazardous Waste Intensity: KG per 10,000 units
PMI JOFactory
AFactory
BFactory
CSUB 1
2011 1.56 5.22 9.77 - 3.43
2012 1.41 51.00 4.57 77.11 3.17
% change 2011-2012 -9.6% 877.2% -53.2% - -7.6%
Non-Hazardous Waste Intensity: KG per 10,000 units
PMI JOFactory
AFactory
BFactory
CSUB 1
2011 28.22 544.59 1,956.24 - 591.32
2012 18.01 1,153.17 915.51 16.98 771.98
% change 2011-2012 -36.2% 111.7% -53.2% - 30.6%
Waste Recycling: KG per 10,000 units PMI JO
Factory A
Factory B
Factory C
SUB 1
2011 282.83 2,152.56 1,013.22 - 591.32
2012 201.76 1,191.16 475.23 353.31 771.98
% change 2011-2012 -28.7% -44.7% -53.1% - 30.6%
Energy Intensity: MMBTU / 10,000 units
PMI JOFactory
AFactory
BFactory
CSUB 1
2011 6,417.27 9,563.65 8,731.63 - 349.74
2012 4,766.57 17,690.69 5,061.31 12,533.61 473.77
% change 2011-2012 -25.7% 85.0% -42.0% - 35.5%
GHG Intensity: Tonnes of CO2e per 10,000 units
PMI JOFactory
AFactory
BFactory
CSUB 1
2011 4.21 7.34 6.74 - 0.24
2012 3.13 11.59 3.00 8.49 0.30
% change 2011-2012 -25.5% 57.9% -55.5% - 26.0%
Water Intensity: Liters per 10,000 units
PMI JOFactory
AFactory
BFactory
CSUB 1
2011 28,723.35 139,587.86 109,607.45 - 6,749.11
2012 22,871.35 180,581.55 70,729.58 229,334.84 5,883.45
% change 2011-2012 -20.4% 29.4% -35.5% - -12.8%
Water Recycling Intensity: Liters per 10,000 unit
PMI JOFactory
AFactory
BFactory
CSUB 1
2011 3,803.59 63,337.83 12,039.58 - -
2012 4,432.53 - 5,543.97 - -
% change 2011-2012 16.5% -100.0% -54.0% - -
PMI Joinese Waste Reduction
PMI Joinease, PMI’s joint venture factory in southern China, has worked to reduce waste generation in all aspects of its operations. Several years ago, PMI Joinease started looking at its waste stream as an opportunity for improvement. The first step was to increase the material efficiency of production, thereby reducing the amount of raw materials needed and scrap material produced.
As a second step, PMI Joinease invested in an on-site waste sorting facility where employees sort scrap materials to be recycled, sold and landfilled to increase the diversion rate. In 2012, PMI Joinease achieved a 91% waste diversion rate at its facility. The factory’s focus on material efficiency and waste minimization has decreased raw material and disposal costs and created a new revenue stream from
the sale of recyclable waste. Waste diversion, which provides both top and bottom-line results, continues to be a priority for PMI Joinease.
Learn more about the environmental initiatives at
PMI Joinease, and see the video on our corporate
social responsibility page: www.pmi-worldwide.
com/who-we-are/social-responsibility/default.aspx
10
91%wastediversion
Above: The recycling and material sorting area at PMI Joinese.
11
2011 2012 2011 2012 2011 2012
Percent of our in-line product collection that is fully recyclable products
21% 83% 15% 73% n/a 79%
Percent of our in-line product collection that is made from recycled material
15% 13% 16% 20% n/a n/a
Percent of our in-line product collection that is designed for dissasembly
9% 4% 0% 4% n/a 0%
Built for Life
Product Stewardship
Environmental Stewardship lives at the heart of PMI’s corporate strategy. As PMI continues to minimize its environmental impact (including its contribution to climate change), new steps will be taken in how PMI collaborates with employees, suppliers, and customers. In order to manage PMI’s commitment to environmental issues with the same rigor given to PMI social programs, continued focus will remain on innovation to bring scalable product solutions to market while ensuring PMI pursues environmental improvement in its factories.
In 2012, the percentage of recyclable PMI brand products greatly increased. PMI also began using Life Cycle Assessment (LCA) software in 2012 to evaluate the environmental impact across its products’ lifecycles. Going forward, PMI will conduct LCAs of additional products and utilize the results in its product design process. These in-depth analyses will allow each of the PMI brands to further incorporate sustainability into its brand strategies.
The table on this page shows each brand’s performance across three product KPIs.
SUSTAINABLE PRODUCTSDelightfully Different
Assured Quality, Reassured Choice
12
The Sustain® StoryJourney of a Breakthrough Product
Guided by the Environmental Stewardship embedded in PMI’s corporate strategy, an internal PMI task force was formed to create a breakthrough product that would enable consumers to reduce their environmental footprint. Starting as a system concept, the cup that we know today as Sustain® was delivered in 2012.
PMI performed an internal Life Cycle Assessment (LCA) of the Sustain® 16 oz. cup with the support of Quantis software. The LCA found that, after 30 uses, the Sustain® cup has a 50% less environmental impact than 30 equivalent single-use paper cups.
The graph below shows the environmental impact of a Sustain® 16 oz. cup relative to a single use 16 oz. paper cup. Carbon footprint, human health, ecosystem quality, resources and water use are all measured across each product’s lifecycle, from cradle-to-grave. Results show that the more times a Sustain® cup is used, the impact, relative to a paper cup, decreases. The environmental break-even point occurs at around 10 uses of the Sustain® 16 oz. cup, enabling consumers to easily and significantly reduce their impact.
500%
450%
400%
350%
300%
250%
200%
150%
100%
50%
0%
Impa
ct o
f a S
usta
in® 1
6 oz
. cup
rel
ativ
eto
a s
ingl
e us
e 16
oz.
pap
er c
up
Carbon FootprintHuman HealthEcosystem QualityResourcesWater Use
Number of times a Sustain® cup is used
0 5 10 15 20 25 30
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Break even point
13
Community Engagement
PMI’s impact goes beyond its offices and suppliers and into the communities in which the company operates. PMI gives back to these communities where its employees work and play by donating 1% of pre-tax profits to organizations that support causes relating to children, education and the environment. In addition to company-led donations, PMI sponsors programs that empower employees by involving them with those cause-supporting organizations about which they are passion-ate. Employees are given one paid volunteer day per year, and PMI donates quarterly to an organization that is nominated and voted on by PMI employees through the company’s Grassroots Giving Program.
Seattle = 36Bentonville = 3Shanghai = 10 Manila = 4Amsterdam = 1
Total = 54ORGANIZATIONS
NUMBER OF ORGANIZATIONS PMI
MADE FINANCIAL DONATIONS TO:
Total =
1500 HOURS NUMBER OF UNITS OF PRODUCTS DONATED:
Total =4,463 PRODUCTS
VOLUNTEER HOURS:
Seattle = 3,800 Shanghai = 663
Seattle = 771Bentonville = 32Shanghai = 485 Manila = 164Amsterdam = 48
Conservation International
International Red Cross Disaster Relief Fund
World Affairs Council
Conservation Alliance
Big City Mountaineers
Make a Wish Foundation
Walton Foundation
WA Green Schools
Seattle University - Albers School of Business & Economics: China Study Program
ACRS (Asian Counseling Referral Service)
Pike Place Market Foundation
Big Brothers Big Sisters
Northwest Harvest
Treehouse – Back to School
Childcare Resources
AMCHAM Shanghai
Hands on Hands Shanghai
Wanhangdu Road Primary School - Shanghai
Chongming Forest Park - China
Philippine Red Cross
GMA Kapuso Foundation - Philippines
Haribon Foundation for Conservation of Natural Resources - Philippines
RSCC – Reception & Study Center for Children – Philippines
PMI Global Philanthropy focuses on children, education and the environment.
Organizations PMI supported in 2012:
14
Community EngagementSeattle Shanghai PMI Joinese Manila Bentonville Amsterdam
PMI Manila Team supports the Haribon Foundation
PMI Seattle team volunteers at Conservation Alliance Backyard Collective event
PMI Shanghai Team donates MiGo brand products and volunteer time to educate local school children regarding the environment.
PMI’s Amsterdam office donated 2 clean-water wells that were built in the Ugandan communities of Kahanami and Kitonezi. This was a result of PMI’s partnership with the “Trinkwasser” NGO.
PMI Joinease contributed to the rebuilding of an essential bridge in their town and the expansion of a local school.
PMI Bentonville collects food for the Northwest
Arkansas Food Bank.
15
2012 Awards
2012 Seattle Met Magazine “Best Places to Work” Award
2012 Communitas Award for Social Responsibility and Supply Chain Partnership
2012 Inc 500/5000 Fastest Growing Private Companies in America Award
“ What you get by achieving your
goals is not as important as
what you become by
achieving your goals.”
—Henry David Thoreau
PMI believes its products transform the way people experience food and beverage. PMI also believes it can drive global change based on how PMI products are created. As both a brand (Aladdin®, Stanley,® MiGo®) and a supplier, PMI faces some tough challenges in championing both Environmental Steward-ship and Social Responsibility in each area of its business practices. However, PMI will face these challenges undaunted, as it has for the past fif-teen years, in the company’s ongoing journey to seek innovative improvement in all aspects of business.
Collaboration with other brands and customers is essential to successfully increase PMI’s ability to improve its factory sustainability and product
footprint. Customer partners provide leverage and incentive while peer brand collaboration provides leverage and scope increase. The voice of PMI’s customers and consumers is essential to the growth of the company’s environmental and social initiatives.
PMI is proud to be a member of both the IHA (International Housewares Association) and the OIA (Outdoor Industry Association), and is proud to collaborate within these industry organizations on social and environmental improvement.
In 2013, PMI will continue to reduce its environmental footprint while championing social compliance.
Looking Forward
PMI Seattle - Headquarters 2401 Elliott Ave., 4th Floor
Seattle, WA 98121
Tel: 206.441.1400
Fax: 206.441.2823
E-mail: [email protected]
PMI Bentonville 206 SW 8th St., Suite 116
Bentonville, AR 72712
Tel: 479.715.0311
PMI Shanghai Shanghai Int’l Shipping Building, Rm. 11B
720 Pu Dong Ave.
Pu Dong New District,
Shanghai, China 518111
Tel: 86.21.50366.350
PMI Amsterdam Herengracht 124-128
1015 BT Amsterdam
The Netherlands
Tel: +31.20794.4840
PMI Manila 7F Pearlbank Centre Building
146 Valero St., Salcedo Village
Makati City 1227 Philippines
Tel: 800.251.4535
Fax: 615.370.0546
www.pmi-worldwide.com
www.stanley-pmi.com
www.aladdin-pmi.com
www.migo.com
For questions regarding this report,
please contact Valerie Bone at:
To read our Code of Conduct, visit our website at: www.pmi-worldwide.com
The best way to predict the future is to create it. —Peter Drucker
Built for Life
Delightfully Different