2012 abc flw community
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Transcript of 2012 abc flw community
Dedicated to exceeding your expectations … always
Serving Seniors & Familiesin the Tampa Bay
Community
Michele Manzo-LemboArea Representative – Florida West
Dedicated to exceeding your expectations … always
Always Best Care
Dedicated to Helping Seniors in Florida
Dedicated to exceeding your expectations … always
Who we are … Since 1996, Always Best Care has provided non-medical in-home care, senior living placement services and skilled home health care, primarily for seniors.
Our corporate headquarters is in Roseville, CA, about 20 miles NE of the state capitol in Sacramento.
Since mid-2010, we have provided care to over 10,000 clients in their homes, and have helped over 1,200 seniors find the perfect senior living arrangement.
Dedicated to exceeding your expectations … always
Dedicated to exceeding your expectations … always
The fastest growing
Senior Care franchise system
in the USA!
Entrepreneur,
January 2011
Dedicated to exceeding your expectations … always
International network of franchised offices, backed by local support.
Always Best Care has more than 175 franchised territories in 35 states or provinces throughout the United States and Canada.
Franchise owners are supported locally by team of 32 Area Representatives.
After expanding into Canada in 2011, we will soon be offering services in the United Kingdom and Australia!
Dedicated to exceeding your expectations … always
Area Representatives – Florida West
Michele Manzo-LemboMark A. Lembo
Background50+ years Corporate & Community Leadership Experience Broad business background – sales/marketing, consulting,
HR/training, operations, ran own business.
Joined ABC team in September 2010Opportunity to use skills for better purposesDesire to build strong, contributing enterprise that helps
seniors & families
Recruit, Coach, Get involved in CommunityVested interest in the growth & success of franchisees’
business
Dedicated to exceeding your expectations … always
Always Best Care
– Florida West
Seventeen territories
over ten counties in
west, central Florida.
Dedicated to exceeding your expectations … always
JACKSON
CALHOUN
FRANKLIN
GADSDEN
GULF
LEON
WAKULLA
ALACHUA
BAKER
BAY
BRADFORD
BREVARD
BROWARD
CHARLOTTE
CLAY
COLLIER
COLUMBIA
DADE
DIXIE
DUVAL
ESCAMBIA
GILCHRIST
GLADES
HAMILTON
HENDRY
HOLMES
INDIAN RIVER
JEFFERSON
LAFAYETTE
LEE
MADISON
MARTIN
MONROE
OKALOOSA
OKEECHOBEE
PALM BEACH
PUTNAM
ST. JOHNS
ST. LUCIE
SANTA ROSA
SUWANNEETAYLOR UNION
WALTON
LIBERTY
NASSAUWASHINGTON
DE SOTO
FLAGLER
LAKE
LEVY
MANATEE
SARASOTA
SEMINOLE
VOLUSIA
ORANGE
OSCEOLA
Always Best Care - Florida West
CITRUS
HARDEE
HERNANDO
HIGHLANDSHILLSBOROUGH
MARION
PASCO
PINELLASPOLK
SUMTER
Dedicated to exceeding your expectations … always
AffordabilityAccessibilityLevel of Care
Mobility
Medical Assistance
Social InteractionInsurance Coverage
Special Needs
We help families make informed decisions about
senior care.
In-Home Care
Living Community
Dedicated to exceeding your expectations … always
A continuum of support for seniors and their families
Aging in Place Assisted Living
In-Home Companion/Personal Care
In-Home Skilled Nursing Care
Senior Living Placement Consulting
Dedicated to exceeding your expectations … always
Non-medical In-home Care
We place personal care attendants in clients’ homes to assist in managing their activities of daily life (ADLs).
We provide free evaluations to determine the right level of care needed.
Assignments can range from one hour all the way to live-in care.
Services may include help with preparing meals, bathing, grooming, transportation, medication reminders and more.
Dedicated to exceeding your expectations … always
Dedicated to exceeding your expectations … always
FREE Living Placement Services
Finding the right senior living arrangement is stressful and time consuming
We do the leg work to help seniors and their families identify the best options.
We act as marketing representatives for homes & facilities. They pay our fee if client chooses their place of residence.
No matter what their financial situation, we can be of assistance.
Dedicated to exceeding your expectations … always
Assisted Living Placement ServicesFirst, we personally tour and evaluate a variety of senior communities to understand the many options in the area.
Then, when we meet with a family looking for help navigating all those options, we will help conduct an assessment of their level of care, budget, and personal needs, as well as the desired location.
Next, we help match the family’s requirements to the facilities that best meet those needs.
>>> All at no charge to the family.
Dedicated to exceeding your expectations … always
How clients fund our servicesThere are a variety of ways clients finance in-home care, including:
• Out-of-pocket / individual retirement savings • Long-term care insurance• Medicaid waiver programs• Veterans Administration programs• Family funds• Home equity loans, reverse mortgages, other financing
ABC Franchise Opportunity
Booming Market for Senior Health Care
Dedicated to exceeding your expectations … always
Market Facts / Demographics
2005: 36 million people are 65+
12% of the population
2030: 72 million people will be
65+
20% of the population
Graying of the population
Nearly 80% of seniors have a chronic condition;
50% have more than one.
Over 85 population is expected to grow nearly 150% during the next 30 years, from 5.7
million in 2010 to 14.2 million in 2040
Source: US Census Bureau, The Next Four Decades, 2010
10,000 people in the USA turn 65 every day!
Dedicated to exceeding your expectations … always
Sources: CA Dept of Finance & US Census Bureau
A Growing Need for Senior Care
• 85% of older Americans prefer to stay at home.
• Many will need assistance with daily living activities.
• Adult children want to help out, BUT– reside in another city – work in jobs that prevent taking on
• career, • parenting own children, and • caring for their parents.
• 66 million Americans take care of loved ones at home. Many reach out for help in the form of professional senior care providers.
Dedicated to exceeding your expectations … always
Enterprising
Driven to succeed
Desire to control future/career
Sales & Marketing experience
Strong interpersonal skills
High-energy
Values achievement
Always Best Care Franchise Owners
Professionals With
Compassionate
Desire to help others
Want to make a difference
Community service
Customer service focus
Passion to help seniors
Values impact of contributions
HeartFire &
Always Best CareCommitted to Solutions for Seniors & Families
Dedicated to exceeding your expectations … always
Senior & Community Resources
• Area Agency on Aging – Elder Helpline 1-800-96-ELDER – SHINE (Serving Health Insurance Needs of Elders) -
Free, unbiased counseling for Medicare beneficiaries
– Better Living for Seniors - Coalition promotes education, community outreach, and advocacy to improve quality of life for older adults and their caregivers.
• Caregiver Support Groups– Alzheimer’s Support Groups– Faith- or disease-based organizations
• Free Discount Prescription Drug Programs– Free ABCrx card, Florida Rx card, Publix free
medications program
Dedicated to exceeding your expectations … always
Veterans Assistance Program
Always Best Care has partnered with the Center for Elder Veterans Rights, a Tennessee-based law firm, to assist veterans in obtaining funds to pay for the care they need. Program helps veterans remain in their homes longer while maintaining a healthy and safer lifestyle.
Benefits can also apply to the cost of room and board at assisted living communities.
“Couldn’t be more pleased with the
service and how nice the people are.”
-- Michael D., Ohio
Dedicated to exceeding your expectations … always
American Red Cross Family Caregiving Program
• ABC - Florida West is a proud provider of the American Red Cross Family Caregiving Program– One-hour classes provide perspective on what
caregiving for a senior involves, demonstrates safe ways to manage this situation.
– Classes at religious groups, community centers and employers.
– Classes conducted at no charge.
• If care situation becomes overwhelming, family may contact ABC for help with respite, hourly in-home, or senior living placement.
Dedicated to exceeding your expectations … always
Free ABC Rx
More than 140,000 Free Always Best Care Rx discount prescription cards provided to
franchisees.
Discount Prescription Card Program
Has NO membership costs or fees
NO deductiblesNO waiting
periodsNO pre-existing
exclusionsHas NO
expiration
Build a business.Make a difference.
Non-medical in-home care, assisted and independent living placement, and skilled home health care
Dedicated to exceeding your expectations … always
For More Information
Learn more about our senior care services or franchise opportunities, please contact:
Michele Manzo-LemboAlways Best Care – Florida West
813-422-1561www. alwaysbestcarefloridawest.com