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2012-03-08 PM Job Benchmark Webinar
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Transcript of 2012-03-08 PM Job Benchmark Webinar
Slide 1
presented by
Lou Russell, Russell Martin & Associates (317) 475-9311
www.russellmartin.com
PROJECT MANAGERS: USING
A HIRING MODEL
• Who would you hire?
• Who would you fire?
• The legs of the stool
• Defining the job
• Interviewing candidates
• Success rates
Agenda
© Developed by Russell Martin & Associates www.russellmartin.com 2
Who would you hire as a Project Manager?
3
Checks off tasks quickly
Motivated by making more money
Understands others
Personally accountable
Great at engaging project meetings
Loves to learn new things
Practical Thinker
Customer focused
“Team Mom”, keeps everyone united
Great at politics, loves power
Self Directed Good decision maker
Eye for detail work and quality
Lives by rules and structure
Out-of-the Box Thinker
Goal Oriented
© Developed by Russell Martin & Associates www.russellmartin.com
Who would you fire?
4
Checks off tasks quickly
Motivated by making more money
Understands others
Personally accountable
Great at engaging project meetings
Loves to learn new things
Practical Thinker
Customer focused
“Team Mom”, keeps everyone united
Great at politics, loves power
Self Directed Good decision maker
Eye for detail work and quality
Lives by rules and structure
Out-of-the Box Thinker
Goal Oriented
© Developed by Russell Martin & Associates www.russellmartin.com
5
Can they do it?
Will they do it?
© Developed by Russell Martin & Associates www.russellmartin.com
Blind Spots
6
DISC
WPM
ACUMEN
COMPETENCE
Unqualified
applicants
• Applicants applying
for multiple jobs
• Desperate job
seekers – applying
for anything
• 1/3 of all applicants
today apply for more
than 50 jobs
© Developed by Russell Martin & Associates www.russellmartin.com
The Goal
7
Know the Job
Match the Candidates to the Job
Right Person,
Right Job
• Quicker, less costly
(rework)
• Ability to compare
Behaviors,
Motivators, Skills
and Acumen
requirements
against
benchmarked jobs.
• EEOC and OFCCP
compliance
• Ability to screen
applicants
• Comparison of top &
bottom people
against benchmark.
© Developed by Russell Martin & Associates www.russellmartin.com
The legs of the stool: Job Related Behaviors
8
• Job Related Behaviors
• Job Related Motivators
• Job Related Competencies
/ Skills
• Job Related Acumen
© Developed by Russell Martin & Associates www.russellmartin.com
Defining the job
9
• Gather experts on the job (have
had the job or work directly with
the job) BEWARE OF
CUSTOMERS!!!
• Facilitate a discussion of the
job, and boil it down to:
3 – 5 Key Accountabilities
ranked and with time
spent (80%)
• Take the assessment with the
JOB in mind
• Look at the summary report
and tweak inconsistencies if
needed. Test with high
performers.
KEY ACCOUNTABILITY is not
a COMPETENCY:
What are the things
(outcomes) this person must
do in this job for the business
to be successful?
© Developed by Russell Martin & Associates www.russellmartin.com
Defining the job: Results for PM
10
DISC
© Developed by Russell Martin & Associates www.russellmartin.com
Defining the job: Results for PM
11
Workplace Motivators (Culture)
© Developed by Russell Martin & Associates www.russellmartin.com
Defining the job: Results for PM
12
Workplace Motivators (Job)
© Developed by Russell Martin & Associates www.russellmartin.com
Defining the job: Results for PM
13
HIERARCHY OF COMPETENCIES
1 Customer Focus
2 Personal Accountability
3 Self-Management
4 Flexibility
5 Diplomacy & Tact
6 Goal Achievement
7 Interpersonal Skills
8 Written Communication
9 Resiliency
10 Planning & Organizing
Lowest…
22 Employee
Development/Coaching
23 Persuasion
24 Negotiation
25 Presenting
© Developed by Russell Martin & Associates www.russellmartin.com
Defining the job: Results for PM
14
ACUMEN
World View
Self View
© Developed by Russell Martin & Associates www.russellmartin.com
Interviewing candidates: The Gap Report
15 © Developed by Russell Martin & Associates www.russellmartin.com
The Gap: Results for PM
16
DISC
© Developed by Russell Martin & Associates www.russellmartin.com
The Gap: Results for PM
17
Workplace Motivators (Culture)
© Developed by Russell Martin & Associates www.russellmartin.com
The Gap: Results for PM
18
Workplace Motivators (Job)
© Developed by Russell Martin & Associates www.russellmartin.com
The Gap: Results for PM
19
HIERARCHY OF COMPETENCIES
1 Customer Focus
2 Personal Accountability
3 Self-Management
4 Flexibility
5 Diplomacy & Tact
6 Goal Achievement
7 Interpersonal Skills
8 Written Communication
9 Resiliency
10 Planning & Organizing
© Developed by Russell Martin & Associates www.russellmartin.com
The Gap: Results for PM
20
ACUMEN World View
Self View © Developed by Russell Martin & Associates www.russellmartin.com
To Review…
21
• Know your stats - determine the average cost of hiring mistakes.
• Identify the JOB to be benchmarked.
• Identify the subject matter experts.
• Identify key accountabilities.
• Prioritize and weigh Key accountabilities.
• Have all stakeholders respond to the job assessment individually.
• Create a multiple respondent report to combine results (averages
individual job report results from all stakeholders to create the
benchmark). Tweak if needed.
• Compare the personal talent to the job benchmark.
• Track and debrief the results and implementation strategy. © Developed by Russell Martin & Associates www.russellmartin.com
How Can I Get More HELP?
22 © Developed by Russell Martin & Associates www.russellmartin.com
Find out more and get a free Gap Report:
… By email: [email protected]
You will receive a link to the recording and
PDF.
Next free webinars:
4/10 1:30 – 2:30 Leadership and PM: Twins
Separated at Birth (sponsored by the
eLearning Guild
4/12 1:30 – 2:30 The New World Of
Leadership
Join Lou at:
Learning Solutions 3/21-22 Orlando
Orlando (Central FL) ASTD Meeting 3/20
1Hour / 1 Tool
Quick & easy mini-
PM techniques
available as web
Learning NOW!
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Coming in April!