2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE &...

54
2011 MINI SERVICE & WARRANTY INFORMATION

Transcript of 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE &...

Page 1: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

© 2010 MINI, division of BMW of North America, LLC.Woodcliff Lake, New Jersey 07677The MINI name and logo are registered trademarks.Printed in U.S.A. 06/10

MD20067

*MD20067*

2011 MINI

SERVICE & WARRANTY INFORMATION2011 MINI

SERVICE & WARRANTY INFORMATION

269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35 PM

Page 2: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year _______________

VIN

Retail / In-Service Date __________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number __________________________________________________________

MINI Dealer Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

MINI 2011

269756_11a_MINI_AllModels_SWcover_052810.indd 2 5/28/10 2:35 PM

Page 3: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Table of ContentsPage

TheMINIMaintenance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Maintenance Upgrade Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Condition Based Service (CBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Service Interval Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Possible service displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Special Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Quality Certification I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Maintenance Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Unscheduled maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Standard operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Front brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Rear brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Vehicle check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Microfilter (not shown in CBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Spark plugs (not shown in CBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Emission Control Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Evidence ofmaintenancework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

BatteryCare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Restoring Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19UnderbodyMaintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

MINI Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19MINI Roadside Assistance Smartphone Application . . . . . . . . . . . . . . . . . . . . . . . . . 20Owner’s Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Calling For Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Dispatch Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20On-Site Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Lock-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Towing Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Sign-and-Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Trip Interruption Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

CustomerAssistance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Customer Assistance - Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Page 4: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

BBBAuto Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24California Residents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Special Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Overview of theMINI NewPassengerCar LimitedWarranties . . . . . . . . . . . . . . . . . 27

MINI NewPassengerCar LimitedWarranty—2011Models(Valid Only in the U.S.A. and Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Warrantor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Warranty Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Warranty Begins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Safety Belt Warranty - Kansas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Other Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

LimitedWarranty - Rust Perforation 2011Models . . . . . . . . . . . . . . . . . . . . . . . . . 29

Federal Emissions SystemDefectWarranty(Valid Only in the U.S.A. and Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30What Is Not Covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Federal Emission PerformanceWarranty(Valid only in the U.S.A. and Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

California Emission ControlWarrantyStatement*YourWarrantyRights andObligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Manufacturer’s Warranty Coverage: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Owner’s Warranty Responsibilities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

California Emission Control System LimitedWarranty* . . . . . . . . . . . . . . . . . . . . . 35What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37California Emission Control System Limited Warranty Parts List . . . . . . . . . . . . . . . . . 38

Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Page

Page 5: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

2011MINIModels covered in this BookletMINI Cooper Hardtop, Convertible, Clubman and CountrymanMINI Cooper S Hardtop, Convertible, Clubman and CountrymanMINI John CooperWorks Hardtop, Convertible and Clubman

TheMINIMaintenance Program

The MINI Maintenance Program is a benefitdesigned to help reduce the cost of scheduledand unscheduled maintenance. The program hasbeen devised with the following objectives: tomaximize vehicle safety, reliability, and resalevalue by minimizing breakdowns resulting fromwear, and minimizing cost and inconvenience bycomputing maintenance intervals based uponthe specific manner in which each individualvehicle is driven.

MINI Cooper, MINI Cooper S and MINI JohnCooperWorks passenger cars purchased fromany authorized MINI dealer in the United Statesare covered by the MINI Maintenance Programfor 36 months or 36,000 miles, whichever occursfirst. Coverage begins on the date of first retailsale or the date the vehicle is first placed intoservice as a sales demonstrator, AftersalesMobility Program (AMP) Vehicle or companyvehicle, whichever is earlier.

Any authorized MINI dealer in the United Stateswill perform the scheduled or additionalmaintenance services on your vehicle at noexpense to you.

Coverage

The MINI Maintenance Program covers allfactory recommended maintenance, asdetermined by the Condition Based Service(CBS) system. Additional specific items thatneed replacement due to normal wear and tear,and that are not covered by the original MINI NewPassenger Car Limited Warranty - such as brakepads, brake rotors, and wiper blades - areincluded, provided wear and tear exceeds MINIspecifications. Any applicable adjustmentsrequired due to normal operating conditions arealso included. See pages 6 - 10 of this bookletfor additional information.

Exclusions from coverage include the following:� Items reimbursable under your MINI New

Passenger Car Limited Warranty

� Gasoline and gasoline additive� Windshield washer additive (except when in

conjunction with scheduled maintenance)� Tires, wheel alignment, tire balance and

rotation� Reset Run Flat Indicator� Wear and tear of soft trim items, such as:

seats, carpets, moldings, headliner, doorpanels and all chrome trim

� Damage which results from negligence,improper operation of the vehicle, wear andtear or deterioration due to driving habits orconditions, improper repair, environmentalinfluences, flood, accident or fire damage, roadsalt corrosion, alteration, installation ofnon-genuine MINI accessories, or use ofimproper, poor quality or contaminated fuel

� Altered or unreadable Vehicle IdentificationNumber (VIN) or odometer irregularities orvehicles where the true mileage cannot bedetermined

� Maintenance or repair after the vehicle isdeemed a total loss

� Maintenance or repairs performed by otherthan an authorized MINI dealer within theUnited States

� Vehicles used in competitive events� Oil changes performed outside the

recommended maintenance intervals asindicated by the CBS

1

Page 6: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Maintenance UpgradeOption

Please contact your authorized MINI dealer forinformation and availability on the optionalMaintenance Program Upgrade for coverage upto 6 years or 100,000 miles, whichever occursfirst.

Intervals

Time intervals should be followed using themaintenance interval as indicated by theCondition Based Service data.

Maintenance intervals on motor vehicles haveconventionally been specified based uponaccumulated mileage. However, drivingconditions have a major influence on routinemaintenance requirements; distance traveled isonly one of the significant factors. A vehicledriven for 50,000 miles of short trips in the citywith numerous cold starts, prolonged periods ofidling, stop-and-go driving, and high enginespeeds during acceleration requires morefrequent maintenance intervals than a vehicledriven for 50,000 miles for long distances at lowengine speeds primarily at operatingtemperature.

The advanced technologies at MINI have led tothe development of the Condition Based Service(CBS) system which computes the actualoptimummaintenance requirements based notonly upon the accumulated mileage, but takinginto account important factors such as high orlow engine speeds, short or long trip driving, andcondition of the engine oil and brake pads.

Condition Based Service (CBS)

CBS is a further development of the ServiceInterval Indicator System. Sensors andsophisticated algorithms take even more detailedaccount of the various conditions of vehicle use.

The remaining times for selected maintenancetasks as well as any legally prescribed dates aredisplayed to you individually:� Engine oil� Brakes - front and rear separately� Brake fluid� Vehicle check� Required State Inspection(s)

CBS thus determines the current and futuremaintenance requirements.

The vehicle’s current service status isautomatically saved in the remote control key.The MINI Service Advisor at your MINI dealer hasa device called a key reader. When your MINIService Advisor inserts your key into the keyreader, all pertinent vehicle and servicing data willbe available, and a customized maintenancechecklist is printed out based on the specificoperations called for by the Condition BasedService.

Have maintenance and repair work performed byyour MINI dealer. Make sure that themaintenance work is stamped in this Service andWarranty Information Statement. These entriesare the evidence of regular maintenance of yourvehicle and are a requirement for warrantyclaims.

Disconnecting the battery during periods oflong-term storage will interrupt the

calculation of time-based services. Have all itemsrequiring time-based maintenance, such asbrake fluid, and possibly also the engine oil andmicrofilter, brought up to date by your MINIdealer. Also see the section on battery care onpage 19 of this Booklet.

2

Page 7: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Service Interval Display

The remaining driving distance and the date ofthe next scheduled service are displayed brieflyimmediately after you start the engine or switchon the ignition.

For specific maintenance operations, you canview the respective distance remaining or duedate individually in the tachometer.

1. With the engine running, press the button inthe turn indicator lever repeatedly until“SET/INFO” appears.

2. Keep the button pressed until the displaychanges.

3. Briefly press the button until thecorresponding symbol and “SERVICE-INFO”appear.

4. Keep the button pressed until the displaychanges.

5. Briefly press the button to display theindividual service requirements.

3

Page 8: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Possible service displays

1. Button for selecting information

2. Any service due/overdue

3. Brake fluid

4. Engine oil

5. Vehicle check

6. State required safety inspection*

7. Front brakes

8. Rear brakes

9. Exit display

10. Next setting/information

*Note:The display icons for the state required safety and emissions inspections may be deactivated byyour MINI dealer, if the state in which your MINI is registered does not require them.

The sequence of displayed service items may vary. The data for the next service appointment is shownfirst.

4

Page 9: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Special Note

The maintenance requirements for your vehicleare determined dynamically by the ConditionBased Service (CBS) system. The maintenanceitems stated herein reflect the latest informationavailable at the time of the printing of thisBooklet, and are subject to change. The mostcurrent maintenance recommendations areavailable from your authorized MINI dealer.

The performance of certain subsequentmaintenance items or services, as required bythe MINI New Passenger Car Limited Warranty,will be specified at intervals computed by theMINI Service Interval Indicator as follows:� Oil Service: Engine oil should be changed with

the engine at operating temperature.Note: Change oil at least once a year.

Your MINI is factory-filled with MINI HighPerformance Synthetic oils. We recommendMINI High Performance 5W-30 Synthetic Oil(MINI part number 07 51 0 143 829) for regularscheduled engine oil changes.

MINI recommends that you check your engine oillevel whenever you add fuel to your vehicle. If youneed to add oil between oil changes and MINIHigh Performance Synthetic Oil is unavailable,you may top up the oil level with one of thefollowing approved synthetic oils. For informationon checking your engine oil level, refer to yourvehicle’s Owner’s Manual.

The synthetic oils listed below meet MINIDivision of BMW of North America, LLC’sLong-life rating LL-01:� Castrol Syntec European Formula SAE 0W-30� Mobil 1 SAE 0W-40� Pennzoil Platinum European Formula Ultra

SAE 5W-30� Valvoline SynPower SAE 5W-30

The choice of the right SAE grade is based onthe climatic conditions in the region in which younormally drive your MINI. To best determinewhich SAE grade is best suited for your vehicle,contact an authorized MINI dealer.

If you are unable to obtain MINI HighPerformance Synthetic Oil or an approved

synthetic oil from the list above, use only asynthetic oil with an API rating of SM or higher.

The following maintenance services must beperformed at the mileage/time stated (timeintervals begin from the vehicle’s productiondate):� Brake Fluid Service: Change brake fluid every

two years, or when specified by CBS. Theventilation system microfilter is also changedat the same time.

� Oxygen Sensor Service: The oxygen sensordeteriorates strictly on a mileage basis andmust therefore be replaced at the followingintervals to maximize vehicle fuel economy andminimize exhaust pollution. Replace at120,000 miles (replace every 150,000 milesfor the Cooper, Cooper Convertible, CooperClubman and Cooper Countryman, if it iseligible for the California Emissions Warranty).

� Spark Plug Service (not shown in CBS):Replace at the following intervals:Cooper and Cooper S: 60,000 milesJohn CooperWorks: 30,000 miles

� The engine coolant has a long-term rating anddoes not need to be changed except forsystem repairs.

For your convenience, you may also wish to haveyour MINI dealer perform any necessaryoperations to fulfill any state inspectionrequirements in your area concurrent with themaintenance services specified above duringother repairs. Should you requestmorefrequentmaintenance service, the cost ofthese services will not be covered by theMINIMaintenance Program.

MINI has applied the most modern technologicaladvances not only to the design and productionof your vehicle, but also to computing of theoptimummaintenance interval for your type ofoperations and driving style. Your MINI dealer hasmade a substantial investment in unique MINIspecial service tools to enable its MINI factorytrained service technicians to perform qualityrepairs on your MINI in minimal time, to helpmaximize your satisfaction with your MINI, itslongevity, and resale value.

5

Page 10: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

QualityCertification I

For a detailed list of items inspected, refer to theQuality Certification I form provided to the Ownerat time of delivery. A copy of the form is on file atthe selling MINI dealer.

Maintenance Summary

The CBS system will determine the requirementfor performance of the maintenance servicesdescribed on this and the following page. Theseservices may be required either individually or inconjunction with other maintenance services.

Depending on the vehicle’s use, CBS maycalculate service intervals which are differentfrom the guidelines listed.

Unscheduledmaintenance

Only use fuels advertised to have adequatedetergency and low alcohol content. Use of fuelswith insufficient detergent and/or excess alcoholcan cause driveability problems that necessitatecleaning intake valves and fuel injection valves,and, when applicable, adjusting the engine idle.We suggest having this work performed by yourauthorized MINI dealer, perhaps while regularmaintenance is performed. Your MINI dealer canalso recommend a gasoline additive that willprovide sufficient detergency. While thisrecommended unscheduled maintenance is notrequired in order to maintain the emissionwarranty, cleaning of intake valves or, whenapplicable, fuel injection valves, or adjustment ofengine idle, necessitated by use of inappropriatefuel, is not covered by warranty because nodefect in material or workmanship or componentfailure is involved.

Standard operations

Maintenance work:� Verify Check Control messages.� Check indicator and warning lights.� Reset CBS display.� Lubricate tailgate hinges.� Inspect tires, adjust tire pressures and reset

Tire Pressure Monitor.

Engine oil

Maintenance work:� Change the engine oil and oil filter. We

recommend MINI High Performance 5W-30Synthetic Oil P/N 07 51 0 143 829.

� At every 3rd engine oil change: Intake aircleaner: replace air filter element (reducereplacement interval in dusty operatingconditions).

� Parking brake: check function and burnishpads.

Front brake

Maintenance work:� Replace brake pads, clean brake pad contact

points in calipers.� Brake discs: Check surface and thickness; if

necessary, replace at extra charge.*

Rear brake

Maintenance work:� Replace brake pads, clean brake pad contact

points in calipers.� Brake discs: Check surface and thickness; if

necessary, replace at extra charge.*� Parking brake: Check condition, brake lining

thickness and function; if necessary, replace atextra charge.*

*Unless covered byMaintenance Program.

6

Page 11: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Vehicle check

Maintenance work:� Check operation of horn, headlight flasher and

hazard warning flashers.� Check instrument and control lighting, and

heater/air-conditioning blower.� Check lighting system: turn signals, back-up,

license plate, interior (incl. map, readinglights), glovebox, luggage area lights.

� Safety belts: check condition and function.� Check windshield wiper and washer jet

positions.� Tires: check tread depth, wear pattern, outer

condition, inflation pressure. If necessary,correct pressure.

� Battery: check state of charge (magic eye) andcharge if required.

� Visually inspect all SRS airbag units for torncovers, obvious damage or attachment ofstickers.

� Convertible: Open the convertible top. Activateautomatic rollover protection system via OBDdiagnostic link.

� Rear-view mirrors.� Coolant: check fluid level and concentration.� Windshield washer and intensive cleaning

system: check protection level, fluid level, topif necessary.

� Brake system connections and lines: check forleaks, damage and correct positioning.

� Underbody, incl. all visible parts (i.e.,transmission, rear axle, fuel lines, exhaustsystem), check for damage, leaks andcorrosion.

� Steering components: check for clearance,damage and wear.

� MINI Mobility System: check expiration dateon sealant bottle. Change sealant bottle ifnecessary.

� Final Inspection: Road test with check of:

– Brakes

– Steering

– Shock absorbers (visual)

– Transmission

Brake fluid

Maintenance work:� Replace brake fluid.

Microfilter (not shown in CBS)

Maintenance work:� Replace microfilter every 2 years based on the

vehicle production date, or in connection withscheduled brake fluid change.

Spark plugs (not shown in CBS)

Maintenance work:� Replace spark plugs at the following intervals:

Cooper and Cooper S: 60,000 milesJohn CooperWorks: 30,000 miles

7

Page 12: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Emission Control MaintenanceSchedule

The maintenance schedule as shown is requiredfor the proper functioning of the emission controlsystems for optimum vehicle performance andfuel economy.

Basic Engine

Engine oil As specified by CBS

Engine oil filter As specified by CBS

Fuel System

Air filter As determined by CBS

Ignition System

Spark plugs(Cooper and Cooper S)

60,000 miles

Spark plugs(John CooperWorks)

30,000 miles

Emission ControlComponents

Oxygen sensor 120,000 miles

Oxygen sensor 150,000 miles for theCooper, Cooper

Convertible, CooperClubman and Cooper

Countryman, if it iseligible for the California

Emissions WarrantyOxygen Sensor Service: The oxygen sensordeteriorates strictly on a mileage basis and musttherefore be replaced to maximize vehicle fueleconomy and minimize exhaust pollution.

8

Page 13: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Spe

edom

eter

(Odo

meter

Mem

ory)

chan

ged:

Mileag

e

Date

Recordof

Spa

rkPlug

Rep

lacemen

tCoo

perand

Coo

perS

:Every60

,000

miles

John

Coo

perW

orks:

Every30

,000

miles

Recordof

Oxyge

nSen

sorR

eplacemen

t[Every12

0,00

0miles

(150

,000

milesforthe

Coo

per,Coo

per

Con

vertible,C

oope

rClubm

anan

dCoo

per

Cou

ntryman

,ifitis

eligibleforthe

Califo

rnia

Emission

sWarranty)]

Recordof

Brake/Clutch

Fluidch

ange

s(Every2years)

Recordof

Ventilatio

nMicrofilter

Cha

nge(Every

2years)

Recordof

MINI

Mob

ility

cartrid

ge(Every4years)

Date

Mileag

eDate

Mileag

eDate

Date

Date

Spe

edom

eter

(Odo

meter

Mem

ory)

chan

ged:

Mileag

e

Date

9

Page 14: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Evidence ofmaintenancework

This MINI Service andWarranty InformationStatement should be presented to your MINIdealer when maintenance is required. Make surethat confirmation of maintenance work is alwaysentered in this Service andWarranty InformationStatement. You may need this for any warrantyclaims that become necessary, and later on asevidence that your car has been given the correctand regular maintenance that justifies its resaleor trade-in value.

10

Page 15: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

11

Page 16: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

12

Page 17: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

13

Page 18: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

14

Page 19: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

15

Page 20: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

16

Page 21: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

17

Page 22: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

18

Page 23: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

BatteryCare

If your car is driven only for short distances ofless than 10 miles over a prolonged period oftime, without an occasional drive at highwayspeeds, the engine’s charging system will notmaintain the battery. Insufficient use of thevehicle could result in short-term startingproblems and in the long term could damage thebattery.

In case the car is not operated for more than fourweeks, it is advisable to:� consider using a proper trickle charger,

following the charger manufacturer’sinstructions, to maintain the battery’s state ofcharge; or

� consult your MINI dealer regarding batteryremoval. Once removed, the battery must becharged and stored in a cool, dry place whereit can be protected from freezing. If the batterywill be stored for over 3 months, it must berecharged every 3 months, or else it willbecome damaged and useless.

Please consult with your MINI dealer for furtherguidance and information.

Corrosion Protection

Extensive corrosion protection measures nowmake it possible to offer a 12-year unlimitedmileage anti-corrosion warranty against rustperforation on your vehicle provided that thevehicle is maintained in accordance with theprovisions of the MINI New Passenger CarLimited Warranty as outlined in the WarrantySection of this Booklet (page 28).

The major degree of corrosion protection is dueto the electrophoretic dip painting process whichcathodically deposits paint particles on all bodyparts, attracting paint particles into the minutestcavities or seams. Body parts are designed toprovide optimum corrosion protection.

During manufacture, exterior body parts receivean additional corrosion protection coat. Hood,trunk, doors and other body parts with metalfolds are coated with PVC and sealed from theoutside.

All floor panels receive a resilient coating of PVCfor maximum protection against damage due tostones, etc.

Corrosion protection materials tested over manyyears are applied to the surfaces of cavities andto the entire underside of the vehicle during andafter assembly.

For additional information on the 12-yearunlimited mileage anti-corrosion warranty, seethe Warranty Section of this Booklet (page 29).

Restoring Corrosion Protection

Please take care that anti-corrosion material isreplaced when your car is repaired after body orchassis damage.

MINI will not accept any liability for any partsand accessories not approved by theMINIDivision of BMWNA.

UnderbodyMaintenance

The underbody has to be cleaned at least once ayear, in Spring, with plain water in order toremove mud, chemical sediments and otherdeposits. If those materials are not removed,corrosion (rust) will occur.

Your MINI dealer will do this anti-corrosionservice for you.

Do not apply additional undercoating orrust-proofing on or near the exhaust

manifold, exhaust pipes, catalytic converter orheat shields. During driving, the substance usedfor undercoating could overheat and causea fire.

MINI Roadside Assistance

The MINI Roadside Assistance Program reflectsthe MINI Division of BMWNA’s commitment toyour complete satisfaction with the MINIownership experience.

It’s available for U.S. version MINIs in all50 states, Canada, and Puerto Rico 24 hours aday, 365 days a year.

It’s a valuable benefit provided to you at noadditional cost. (Subject to certain limitations andexclusions noted on pages 21).

19

Page 24: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Telephone: 1 866 646-4772 (MINIRSA).

The MINI Roadside Assistance Program is not awarranty and does not affect your rights underthe MINI New Passenger Car Limited Warranty.

Services provided by a third-party businesspartner.

MINI Roadside AssistanceSmartphone Application

The free MINI Roadside Assistance Smartphoneapp dispatches fast, reliable service to your MINI.For more details and to download the app foryour iPhone�, Blackberry� or Android™Smartphone, visit http://roadsidemobile.com/mini

Owner’s Eligibility

You are covered if your vehicle is:� A newMINI passenger car, distributed by the

MINI Division of BMWNA, and purchased atan authorized MINI dealer, OR;

� A new, U.S. version, MINI passenger carpurchased under the Diplomatic or MilitarySales programs, operated in any of the50 states, Canada and Puerto Rico.

The vehicle itself is covered when driven by anyauthorized driver. Protection is concurrent withthe MINI New Passenger Car Limited Warranty.

Protection:New MINI — Protection is provided for 4 years/unlimited miles. NOTE: This does not affectwarranty coverage which remains at4 years/50,000 miles.

Getting Started

A Roadside Assistance Identification Card can befound inside of your vehicle portfolio. It containsthe 24-hour toll-free number for RoadsideAssistance.

For your convenience a decal, showing the sameinformation as the ID card, has been affixed in thetrunk compartment and on the driver’s side topcorner of the windshield.

Calling ForAssistance

The toll-free MINI Roadside Assistance numberis answered by a MINI Roadside Assistanceservice representative. In order for you to receivequick and reliable services, it is essential that youprovide detailed and accurate information to theservice representative.

Be prepared to give:� Your name and address� Your complete Vehicle Identification Number

(found on your vehicle registration, or on thebottom driver’s side of your windshield)

� Model description of your vehicle� License plate number of your vehicle� Vehicle location (including nearby crossroads/

intersections, highway mile markers, streetnumbers, landmarks, etc.)

� Location you are calling from (including atelephone number where you can be reached).If you are calling from a public phone, waitthere for the return call. Do not leave thislocation without informing the RoadsideAssistance service representative.

� A description of your vehicle’s problem.Specific and accurate information will enablethe Roadside Assistance servicerepresentative to provide the proper help.

Services

From the information you provide, the MINIRoadside Assistance service representative willdetermine the type of help required.

Dispatch Service

A service provider will be dispatched to the siteof your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements such asflat tires, dead batteries, and out of fuelconditions is provided byMINI RoadsideAssistance.

The cost for parts and fuel, when used on-site,are the responsibility of the owner/driver. The

20

Page 25: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

MINI New Passenger Car Limited Warranty doesnot cover any of the above on-site services.

Lock-Out

Please contact MINI Roadside Assistance forlockout situations. MINI Roadside Assistance willattempt to reunite the owner with a spare key bycalling someone at the customer’s residence orby sending a taxicab to pick you up. (Cost of thetaxi is not reimbursable.) Be sure the vehicle is ina safe location in the above situations. As a lastresort, we will have your MINI towed to adealership. The MINI dealership can assist withkey replacement. Towing services will beprovided up to a maximum of $100.00 perincident. The cost for replacement keys is theresponsibility of the owner/driver.

Towing Service

In the event of a mechanical breakdown normallycovered under the MINI New Passenger CarLimited Warranty, your vehicle will be transported(at no cost) to the nearest authorized MINI dealer,or to the MINI dealer of your choice, provided thatthe dealer is within a 50 mile radius of the closestdealer. Your vehicle is also covered in the event ofan accident or collision.

If a breakdown occurs after normal businesshours, your vehicle will be transported to a securelocation and transported to the nearestauthorized MINI dealer on the next business day.

If you request that the vehicle be taken to alocation other than the nearest authorized MINIdealer, any additional expense will be yourresponsibility.

Towing requests for vehicles disabled because ofcasualty, fire, act of God, acts of war (declared orundeclared), or violation of law (federal, state orlocal) are accepted at the expense of theowner/driver.

If it is necessary for you to have your vehicletowed through your own arrangements, youmust contactMINI Roadside Assistance forprior authorization and instructions on claimprocedures. All claims must be submitted withinsixty (60) days of the disablement or occurrence,accompanied by the original receipts. Claimsreceived after that time period may not be

honored and are subject to the full discretion ofMINI Roadside Assistance. If MINI RoadsideAssistance is not contacted for “prior”authorization, the maximum coverage for towingsituations is $50.00.

Sign-and-Drive

In most instances, services provided under theMINI Roadside Assistance Program do notrequire immediate payment.

Usually, you will be able to sign a receipt, so theprovider of the service can be reimbursed directlyby MINI Roadside Assistance.

Parts, materials, and fuel should be paid for byyou directly to the provider of the services.

Trip Interruption Benefits

Trip interruption benefits are provided formechanical breakdowns as follows:� Breakdowns that are warranty related, and;� Must occur in excess of 100 miles from the

driver’s primary residence, and;� Repairs cannot be completed during normal

business hours on the same day ofbreakdown.

Reimbursements will be made for meals, lodging,car rentals, and alternate transportation to bringthe driver and the MINI passenger car togetherafter the vehicle has been repaired by anauthorized MINI dealer. Original receipts and acopy of the vehicle repair order must accompanyall reimbursement requests.

Trip interruption coverage is limited to $1,000.00per incident, for a maximum of five days perincident.

Always contact MINI Roadside Assistance for tripinterruption benefits. They will assist in makingall the necessary arrangements.

Exclusions

Specifically excluded from coverage are:� Fines, taxes, or impound towing fees caused

by a violation of local or state law.� Expenses related to extreme adverse weather

21

Page 26: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

conditions, including, but not limited to, floods,hurricanes and tornadoes (removal from water,snow, ice, etc.).

� Expenses for the removal of snow tires, andmounting or removal of snow chains.

CustomerAssistance Information

Your satisfaction with our product and theservices provided by authorized MINI dealers isof great importance to us. We take pride in ourproduct, as does the MINI dealer who services it.If you should ever have a question regarding yourMINI dealer’s service or your MINI’s performance,we recommend that you contact your authorizedMINI dealer.

When contacting an authorized MINI dealer, wesuggest that depending upon the nature of yourcontact, you discuss it with either the Sales,Service, or Parts Manager.

As all matters are resolved at the MINI dealerlevel, it is important that they be given theopportunity to provide a solution. Should you feelthat you were not provided with the properresponse, we urge you to contact the GeneralManager or MINI Dealer Operator.

Despite the best intentions of all parties, amisunderstanding may occur between you andyour MINI dealer. Should this occur and yourequire further assistance, you may wish tocontact the MINI Division’s Customer Relationsand Services Department at:Telephone: 1 866 ASK-MINI (275-6464)Email: [email protected]

When contacting us, we ask that you provide thefollowing information:� Your name, address and telephone number� Vehicle Identification Number (last seven

digits)� Vehicle’s delivery date� Vehicle mileage� Selling MINI dealer’s name� Servicing MINI dealer’s name� Description of the problem

AMINI Division Customer Relations and ServicesRepresentative will carefully review all the factsinvolved and let you know what further action will

be taken in conjunction with your MINI dealer.Please remember: the first step in resolving acomplaint is to contact the authorized MINIdealer that performed the work on your vehicle.They have the necessary equipment and thepersonnel to achieve this goal.

We are confident that every effort will be made toensure your satisfaction.

CustomerAssistance - Notification

During a specific period (for example, the earlierof 12 months or 12,000 miles, though this periodvaries by state), some states require us or ourauthorized MINI dealer to repair in a reasonablenumber of attempts, any defect or conditionwhich substantially impairs the use, value, orsafety of a new vehicle sold, leased or registeredin that state.

A “reasonable number of attempts” is generallydefined as: (i) four or more attempts to repair thesame defect (the number of attempts vary bystate) or (ii) the vehicle is out of service by reasonof one or more repair(s) for more than acumulative total of 30 days (this period varies bystate), except for delays created by conditionsbeyond our control.

If we are unable to correct a defect or conditioncovered by these statutes in a reasonablenumber of attempts, we may be obligated eitherto replace the vehicle or reimburse the owner/lessee in an amount equal to the purchase priceor lease payments paid by the owner/lessee, lessthe amount directly attributable to use of thevehicle by the owner/lessee.

You should sendwritten notification directlyto theMINI Division of BMWNAof theexistence of an alleged defect. Sendwrittencommunication to the CustomerRelationsand Services Department address listedbelow.

MINI Division of BMW of North America, LLCCustomer Relations and Services Department

P.O. Box 1227Westwood, NJ 07675-1227

Telephone: 1 866 ASK-MINI (275-6464)Email: [email protected]

22

Page 27: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

IMPORTANT: IF THIS VEHICLE HAS A DEFECTTHATSUBSTANTIALLYAFFECTS ITS USE,VALUE OR SECURITY, ORTHATMAYCAUSEDEATH OR SERIOUS BODILY INJURY IFDRIVEN, ANDWAS PURCHASED, LEASED ORREGISTERED IN NEW JERSEY, YOUMAYHAVETHE RIGHTUNDERTHE LEMON LAW INTHESTATE OF NEW JERSEYTO A REFUND OFTHE PRICE OF PURCHASE ORTOYOURLEASE PAYMENTS.

Here is a summary of your rights:

1. To qualify for compensation under the NewJersey lemon law, you must give themanufacturer or your dealer opportunity torepair or correct the defect of the vehiclewithin the terms of protection under thelemon law, which are the first 24,000 miles ofoperation or two years after the date oforiginal date of delivery or whichever comesfirst.

2. If the manufacturer or your dealer cannot fixor correct the defect within a reasonableamount of time, you may have the right toreturn the vehicle and receive a full refund,less a discount for the use of the vehicle.

3. If it is assumed that the manufacturer or yourdealer cannot repair or correct the defect andif the same defect continues to substantiallyexist after that the manufacturer has receiveda notice of the defect, sent by certified mailwith return receipt, and has had a finalchance to correct the defect or conditionwithin 10 days of receiving the notice. Thisnotice must be received by the manufacturerwithin the terms of protection and can onlybe given after (i) the manufacturer or yourdealer has attempted two or more times tocorrect the defect; (ii) the manufacturer oryour dealer has attempted, at least once, tocorrect the defect if the defect is one whichcan cause death or serious bodily injury if thevehicle is operated; or (iii) the vehicle hasbeen out of service for repairs by a total of 20calendar days accumulation or more, or in thecase of a rolling motorized house(motorhome) 45 days or more.

4. If the same defect substantially continues toexist after the manufacturer has had the lastopportunity to repair or correct the defect,you may file a claim for compensation underthe New Jersey lemon law.

FOR COMPLETE INFORMATION ABOUTYOURRIGHTS AND RESOURCES UNDERTHIS LAW,INCLUDINGTHEMANUFACTURER’SADDRESS FOR NOTIFICATION OFTHEDEFECT, PLEASE CONTACT: NEW JERSEYDEPARTMENTOF LAW AND PUBLIC SAFETY,DIVISION OF CONSUMER AFFAIRS, LEMONLAWUNIT, POSTOFFICE BOX 45026,NEWARK, NEW JERSEY07101, PHONENUMBER: 1 973 504-6226

IMPORTANTE: SI EL VEHÍCULOTIENE UNDEFECTO QUE AFECTE DEMANERASUSTANCIAL SU USO, VALOR O SEGURIDAD,O QUE PUEDA CAUSAR LAMUERTE OLESIONES CORPORALES GRAVES SI SEMANEJA, YSE COMPRÓ, ARRENDÓ OREGISTRÓ EN NUEVA JERSEY, PUEDETENERDERECHO EN LOSTÉRMINOS DE LA LEYSOBRE DEFECTOS CONOCIDA COMO�LEMON LAW� DEL ESTADO DE NUEVAJERSEYA UN REEMBOLSO DEL PRECIO DECOMPRA O DEL PAGO DELARRENDAMIENTO.

Aquí le damos un sumario de sus derechos:

1. Para tener derecho a una indemnización enlos términos de la �Lemon Law� de NuevaJersey, debe dar el fabricante o a suconcesionaria la oportunidad de reparar ocorregir el defecto del vehículo dentro de losplazos de protección que establece esta ley,que son las primeras 24,000 millas deoperación o dos años a partir de la fecha deentrega original, lo que ocurra primero.

2. Si el fabricante o su concesionaria no puedenarreglar o corregir el defecto en un plazorazonable, puede tener derecho a devolver elvehículo y recibir un reembolso íntegro,menos un descuento por el uso del vehículo.

3. Se da por sentado que el fabricante o suconcesionaria no pueden reparar o corregir eldefecto si el mismo defecto continúa

23

Page 28: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

existiendo de manera sustancial después deque el fabricante ha recibido una notificacióndel defecto enviada por correo certificadocon acuse de recibo, y ha tenido un últimaoportunidad de corregir el defecto oproblema en los 10 días posteriores a larecepción de la notificación. Esta notificacióndebe ser recibida por el fabricante dentro delos plazos de protección y sólo se puede dardespués de que (i) el fabricante o suconcesionaria han intentado dos o másveces corregir el defecto, (ii) el fabricante osu concesionaria han intentado, al menosuna vez, corregir el defecto si este puedecausar la muerte o lesiones corporalesgraves si se maneja el vehículo, o (iii) elvehículo ha estado fuera de servicio porreparaciones un total de 20 días calendario omás, o en el caso de una casa rodantemotorizada (casa rodante), 45 días o más.

4. Si el mismo defecto sigue existiendo demanera sustancial después de que elfabricante ha tenido la última oportunidad dereparar o corregir dicho defecto, puedepresentar una reclamación de indemnizaciónen los términos de la �Lemon Law� de NuevaJersey.

SI DESEA MÁS INFORMACIÓN ACERCA DESUS DERECHOSYRECURSOS EN LOSTÉRMINOS DE ESTA LEY, INCLUIDA LADIRECCIÓN DEL FABRICANTE PARANOTIFICACIONES DE DEFECTOS, ESTOSSON LOS DATOS DE CONTACTO:NEW JERSEYDEPARTAMENTOF LAW ANDPUBLIC SAFETY, DIVISION OF CONSUMERAFFAIRS, LEMON LAWUNIT, POSTOFFICEBOX 45026, NEWARK, NEW JERSEY07101,TELÉFONO: 1 973 504-6226

BBBAuto Line

If your concern is still not resolved to yoursatisfaction, MINI Division of BMWNA offersadditional assistance through BBB inARKANSAS, CALIFORNIA, GEORGIA, IDAHO,IOWA, and PENNSYLVANIA. BBB AUTO LINE isa dispute resolution program administered by theCouncil of Better Business Bureaus. BBB AUTOLINE resolves disputes through mediation or

arbitration. Mediation is an informal proceedingwhereby a neutral third party (mediator) helps theparties to find an acceptable resolution.Arbitration is also an informal proceeding inwhich an impartial third party renders a decisionafter a hearing at which both parties have anopportunity to be heard. You can selectmediation or arbitration or both.

The program is free of charge to you, theconsumer, but there are some minimumrequirements for participation in the program.Please contact BBB AUTO LINE at the addressor phone number listed below for more details:

BBB AUTO LINE4200Wilson Boulevard, Suite 800Arlington, VA 222031 800 955-5100

If you wish to use the program and you qualify forparticipation, you will be required to provide thefollowing information:� Your name and address� The Vehicle Identification Number (VIN)� The make, model and year of your vehicle� A description of the problem with your vehicle

BBB AUTO LINE will also ask you for otherinformation that may help resolve your concerns,such as the purchase price of your vehicle, anymileage at the time of purchase, the currentmileage, and copies of repair orders.

BBB AUTO LINE will notify you when your claimhas been filed. If you decide to arbitrate, you mayattend the hearing in person or by telephone. Youmay bring witnesses and give supportingevidence. You may also submit your claim inwriting and ask for a decision on the documentsyou submit, without attending a hearing. BBBAUTO LINE will usually render a decision within40 days from the time you file your complaint.The decision is binding on MINI if you decide toaccept it. MINI must comply with the decisionwithin the time frame specified by the arbitrator.

Important:You must use BBB AUTO LINEbefore asserting in court any rights or remediescreated by the Magnuson Moss Warranty Act,(“The Act”) 15 U.S.C. Sec. 2301, et seq. You mayalso be required to use BBB AUTO LINE beforeseeking remedies under your state’s “Lemon

24

Page 29: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Law”. If you choose to seek redress by pursuingrights and remedies not created byTitle 1 of theMagnuson Moss Warranty Act, prior resort to theBBB AUTO LINE is not required by any provisionof the Act.

California Residents

1. MINI Division of BMWNA participates inBBB AUTO LINE, a mediation/arbitrationprogram administered by the Council ofBetter Business Bureaus [4200WilsonBoulevard, Arlington, Virginia 22203] throughlocal Better Business Bureaus. TheArbitration Certification Program of theCalifornia Department of Consumer Affairshas certified BBB AUTO LINE and BMW.

2. If you have a problem arising under a MINIwritten warranty, we encourage you to bring itto our attention. If we are unable to resolve it,you may file a claim with BBB AUTO LINE.Claims must be filed with BBB AUTO LINEwithin six (6) months after the expiration ofthe warranty.

3. To file a claim with BBB AUTO LINE, call1 800 955-5100. There is no charge for thecall.

4. In order to file a claim with BBB AUTO LINE,you will have to provide your name andaddress, the brand name and VehicleIdentification Number (VIN) of your vehicle,and a statement of the nature of yourproblem or complaint. You will also be askedto provide: the approximate date of youracquisition of the vehicle, the vehicle’scurrent mileage, the approximate date andmileage at the time any problem(s) were firstbrought to the attention of MINI or one of ourdealers, and a statement of the relief you areseeking.

5. BBB AUTO LINE staff may try to help resolveyour dispute through mediation. If mediationis not successful, or if you do not wish toparticipate in mediation, claims within theprogram’s jurisdiction may be presented toan arbitrator at an informal hearing. The

arbitrator’s decision should ordinarily beissued within 40 days from the time yourcomplaint is filed; there may be a delay of7 days if you did not first contact MINI aboutyour problem, or a delay of up to 30 days ifthe arbitrator requests an inspection/reportby an impartial technical expert or furtherinvestigation and report byBBB AUTO LINE.

6. You are required to use BBB AUTO LINEbefore asserting in court any rights orremedies conferred by California Civil CodeSection 1793.22. You are not required to useBBB AUTO LINE before pursuing right andremedies under any other state or federal law.“You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created byTitle I of the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 etseq. If you choose to seek redress bypursuing rights and remedies not created byCalifornia Civil Code Section 1793.22 or TitleI of the Magnuson-Moss Warranty Act, resortto BBB AUTO LINE is not required by thosestatutes.”

7. California Civil Code Section 1793.3(d)requires that, if MINI or its representative isunable to repair a new motor vehicle toconform to the vehicle’s applicable expresswarranty after a reasonable number ofattempts, BMWNAmay be required toreplace or repurchase the vehicle. CaliforniaCivil Code 1793.22(b) creates a presumptionthat MINI has had a reasonable number ofattempts to conform the vehicle to itsapplicable express warranties if, within18 months from delivery to the buyer or18,000 miles on the vehicle’s odometer,whichever occurs first, one ormore of thefollowing occurs:

• The same nonconformity [a failure toconform to the written warranty thatsubstantially impairs the use, value or safetyof the vehicle] results in a condition that islikely to cause death or serious bodily injuryif the vehicle is driven AND thenonconformity has been subject to repair

25

Page 30: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

two or more times byMINI or its agentsAND the buyer or lessee has directlynotified MINI of the need for the repair of thenonconformity; OR

• The same nonconformity has been subjectto repair 4 or more times byMINI or itsagents AND the buyer has notified MINI ofthe need for the repair of the nonconformity;OR

• The vehicle is out of service by reason ofrepair of nonconformities by MINI or itsagents for a cumulative total of more than30 calendar days after delivery of the vehicleto the buyer.

NOTICETOMINI ASREQUIREDABOVESHALLBESENTTOTHE FOLLOWINGADDRESS:

MINI Division of BMWofNorth America, LLCCustomerRelations and Services

DepartmentP.O. Box 1227

Westwood, NJ 07675-12271 866ASK-MINI (275-6464)

[email protected]

8. The following remedies may be sought inBBB AUTO LINE: repairs, reimbursement formoney paid to repair vehicle or otherexpenses incurred as a result of a vehiclenonconformity, repurchase or replacement ofyour vehicle and compensation for damagesand remedies available under MINI’s writtenwarranty or applicable law.

9. The following remedies may not be sought inBBB AUTO LINE: punitive or multipledamages, attorneys’ fees, or consequentialdamages other than as provided in CaliforniaCivil Code Section 1794(a) and (b).

10. You may reject the decision issued by a BBBAUTO LINE arbitrator. If you reject thedecision, you will be free to pursue furtherlegal action. The arbitrator’s decision andany findings will be admissible in a courtaction.

11. If you accept the arbitrator’s decision, MINIwill be bound by the decision, and willcomply with the decision within a reasonabletime not to exceed 30 days after we receivenotice of your acceptance of the decision.

12. Please call BBB AUTO LINE at1 800 955-5100 for further details about theprogram. IDAHO Residents IMPORTANT: IFTHIS VEHICLE IS DEFECTIVE, YOUMAYBE ENTITLED UNDERTHE STATE’SLEMON LAWTO REPLACEMENTOF ITORA REFUND OF ITS PURCHASE PRICE ORYOUR LEASE PAYMENTS. HOWEVER, TOBE ENTITLEDTO REFUND ORREPLACEMENT, YOUMUSTFIRSTNOTIFYTHE MANUFACTURER, ITSAGENT, OR ITS AUTHORIZED DEALER OFTHE PROBLEM INWRITING AND GIVETHEM AN OPPORTUNITYTO REPAIR THEVEHICLE. YOU ALSO HAVE A RIGHTTOSUBMITYOUR CASETOTHE CONSUMERARBITRATION PROGRAMWHICHTHEMANUFACTURERMUSTOFFER IN THISSTATE.

Special Programs

SOMETIMESTHEMINI DIVISIONOFBMWNAOFFERSASPECIALADJUSTMENTPROGRAMTOPAYALLORPARTOFTHECOSTOFCERTAINREPAIRSBEYONDTHETERMSOFTHEWARRANTY.CHECKWITHYOURMINI DEALERTODETERMINEWHETHERANYADJUSTMENTPROGRAM ISAPPLICABLETOYOURMOTORVEHICLE.

26

Page 31: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Overview of theMINI NewPassengerCar LimitedWarranties

Your vehicle has been specifically adapted and designed tomeet the particular operatingconditions and homologation requirements in your country and continental region in order todeliver the full MINI driving pleasure while the vehicle is operated under those conditions. If youwish to operate your vehicle in another country or region, youmaybe required to adapt yourvehicle tomeet different prevailing operating conditions and homologation requirements.Youshould also be aware of any applicable warranty limitations or exclusions for such country orregion. In such case, please contact the CustomerRelations and Services Department forfurther information.

TheMINI limitedwarranties apply only to U.S.-specificationMINI vehicles and is valid onlywhenrepairs are performed at an authorized U.S.MINI center, subject to all applicable exclusions orlimitations. All otherU.S.-specification programs such as Roadside Assistance and theMaintenance Programs are also valid only in the U.S.

* The California Emissions Control System Limited Warranty applies to all 2011 U.S.-specification MINIvehicles registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New Mexico,Oregon, Pennsylvania, Rhode Island, Vermont orWashington.

27

Page 32: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

MINI NewPassengerCar LimitedWarranty—2011Models (ValidOnly in the U.S.A. and PuertoRico)

Warrantor

The MINI Division of BMWNA warrants 2011U.S.-specification vehicles distributed by theMINI Division against defects in materials orworkmanship to the first retail purchaser, andeach subsequent purchaser.

Warranty Period

The warranty period is 48 months or50,000 miles, whichever occurs first.

WarrantyBegins

Coverage begins on the date of first retail sale, orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier.

WarrantyCoverage

To obtain service under this warranty, the vehiclemust be brought, upon discovery of a defect inmaterial or workmanship, to the workshop of anyauthorized MINI dealer in the United States orPuerto Rico, during normal business hours. TheMINI dealer will, without charge for parts or labor,either repair or replace the defective part(s) usingnew or authorized remanufactured parts. Thedecision to repair or replace said part(s) is solelythe prerogative of the MINI Division. Parts forwhich replacements are made become theproperty of the MINI Division.

In all cases, a reasonable time must be allowedfor warranty repairs to be completed after thevehicle is received by the authorized MINI dealer.

SafetyBeltWarranty - Kansas

Safety belts are covered under the MINI NewPassenger Car Limited Warranty for defects inmaterial or workmanship for a period of 10 years,unlimited mileage from the date of purchase. In

order to be eligible for this coverage, the vehiclemust be a new vehicle retailed in the State ofKansas and the repair must be performed by anauthorized MINI dealer in Kansas.

Other Items

Wheel alignment, balancing and wiper bladeinserts are covered up to 2,000 miles.

Itemswhich are subject to wear and tear ordeterioration due to driving habits orconditions, such as brake pads/linings, brakediscs, clutch disc, pressure plate, filters,upholstery, trim and chrome items, paintfinish, drive belts, glass, and similar items,are specifically limited to defects inmaterialorworkmanship.

This warranty does not apply to the following:

Damage which results from negligence, improperoperation of the vehicle, improper repair, lack ofor improper maintenance, environmentalinfluences, flood, accident or fire damage, roadsalt corrosion, or use of improper orcontaminated fuel.

Damage to the engine, transmission or anyrelated component caused by improper shiftingof the transmission.

Maintenance services and parts when replacedduring maintenance such as spark plugs,lubricants, fluids, engine tune-up parts,replacement of filters, coolant, and refrigerant.

Failure to maintain the vehicle properly inaccordance with the instructions in the Owner’sManual or the Service section of this Statement,that results in the failure of any part of the vehicle.

Modification of the vehicle or installation of anyperformance accessories or componentsattached to the vehicle which alters the originalengineering and/or operating specifications orwhich result in damage to the other originalcomponents, electrical interference, electricalshort, radio static, water leaks, or wind noise.

Tires are warranted by their respectivemanufacturer as detailed in the applicable tiremanufacturer’s warranty statements. Instructionsfor proper tire care and maintenance arecontained in the Owner’s Manual. Should you

28

Page 33: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

experience difficulty in obtaining warranty servicefrom a tire manufacturer, your authorized MINIdealer will assist you in resolving the difficulty.

Non-genuine MINI Parts - While you may elect touse non-genuine MINI parts for maintenance orrepair services, the MINI Division is not obligatedto pay for repairs that include non-genuine MINIparts or for any damage resulting from the use ofnon-genuine parts.

MINI will not accept any liability for any partsand accessories not approved by theMINIDivision of BMWNA.

This warranty shall be null and void if theVehicle Identification Number (VIN) has beenaltered or cannot be read, if the odometer hasbeen replaced or altered and the truemileagecannot be determined, if the vehicle has beendeclared a total loss or sold for salvagepurposes, or if the vehicle has been used inany competitive event.

General

These warranties give you specific legal rights,and you may also have other rights which varyfrom state to state.

THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, ISLIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN. THE MINIDIVISION OF BMWNA HEREBYEXCLUDESINCIDENTAL AND CONSEQUENTIALDAMAGES, INCLUDING LOSS OFTIME,INCONVENIENCE, OR LOSS OF USE OFTHEVEHICLE, FOR ANYBREACH OF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.

Some states do not allow limitations on how longan implied warranty lasts, or the exclusion orlimitation of incidental or consequentialdamages, so the above limitations andexclusions may not apply to you.

LimitedWarranty - RustPerforation 2011Models

The MINI Division of BMWNA warrants thisoriginal vehicle against defects in materials orworkmanship which will result in rust perforationof the vehicle body for a period of 12-yearsunlimited mileage. Coverage begins on the dateof first retail sale or the date the vehicle is firstplaced into service as a sales demonstrator,Aftersales Mobility Program (AMP) Vehicle orcompany vehicle, whichever is earlier

To obtain service under this warranty, the vehiclemust be brought, upon discovery of any rustperforation, to the workshop of any authorizedMINI dealer. This MINI dealer will, without chargefor parts or labor, either repair or replace thedefective part(s). The decision to repair orreplace said part(s) is solely the prerogative ofthe MINI Division of BMWNA. Parts for whichreplacements are made become the property ofthe MINI Division.

The MINI Division of BMWNAmakes no otherexpress warranty on this product except the newvehicle warranty or the warranty as to theemission control system. THE DURATION OFANY IMPLIEDWARRANTIES, INCLUDINGTHEIMPLIEDWARRANTYOFMERCHANTABILITY,IS LIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN. THE MINIDIVISION OF BMWNA HEREBYEXCLUDESINCIDENTAL AND CONSEQUENTIALDAMAGES, INCLUDING LOSS OFTIME,INCONVENIENCE, OR LOSS OF USE OFTHEVEHICLE, FOR ANYBREACH OF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.

Some states do not allow limitations on how longan implied warranty lasts, or the exclusion orlimitation of incidental or consequentialdamages, so the above limitations andexclusions may not apply to you.

This warranty gives you specific legal rights, andyou may also have other rights which vary fromstate to state. Any legal claim or action arisingfrom any express or implied warranty containedherein must be brought within 12 months of thedate it arises.

29

Page 34: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

This warranty does not apply to damagecaused by negligence, improper accidentdamage repairs, or improper use.

MINI will not accept any liability for any partsand accessories not approved by theMINIDivision of BMWNA.

This warranty shall be null and void if theVehicle Identification Number (VIN) has beenaltered or cannot be read, if the odometer hasbeen replaced or altered and the truemileagecannot be determined, if the vehicle has beendeclared a total loss or sold for salvagepurposes, or if the vehicle has been used inany competitive event.

Federal Emissions SystemDefectWarranty (Valid Only in the U.S.A.and Puerto Rico)

This limited warranty applies only to U.S.-specification vehicles distributed by the MINIDivision of BMWNA.

In accordance with the defect warrantyprovisions of section 207(b) of the Clean Air Act,MINI warrants to the first retail purchaser, andeach subsequent purchaser, that the passengercar: (a) was designed, built and equipped so as toconform, at the time of sale, with all regulationsof the U.S. Environmental Protection Agencyapplicable at the time of manufacture; and (b) isfree from defects in materials and workmanshipwhich would cause it to fail to conform withapplicable regulations for a period of 2 years or24,000 miles, whichever occurs first, except forspecific emission control components (as listedon page 34), for which the warranty period is8 years or 80,000 miles, whichever occurs first.

Coverage begins on the date of first retail sale orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier.

Warranty claims must be made as soon asreasonably possible after a defect is discovered.To make a claim, the car must be brought to anyauthorized MINI dealer during normal businesshours.

The MINI dealer will, without charge for parts orlabor (including diagnosis), either repair orreplace the defective part, if any. The decisionwhether to repair or replace said parts is solelythe prerogative of the MINI Division of BMWNAand must be expected to correct the failure of thewarranted part. Parts for which replacements aremade become the property of the MINI Division.In all cases, a reasonable time must be allowedfor warranty repairs to be completed after the caris received by the MINI dealer.

For assistance in determining which specificparts or components of your vehicle are coveredunder this warranty, please contact your MINIdealer.

It is the owner’s responsibility to have allscheduled inspection and maintenance servicesperformed (at the owner’s expense), asprescribed in the maintenance schedule for theMINI Emission Control System. Service intervalsare computed by the onboard MINI serviceinterval indicator and displayed on the instrumentpanel. The instructions for proper maintenanceand use can be found in the Owner’s Manual. It isstrongly recommended that any replacementparts used for maintenance, repair orreplacement of emission control systems becertified MINI Service Parts or MINI AuthorizedRemanufactured Parts. Without invalidating thiswarranty, the owner may elect to havemaintenance, repair or replacement of theemission control systems performed by anyautomotive repair establishment, or elect to useparts other than certified MINI Service Parts.However, the cost of such service or parts will notbe covered under this warranty, except inemergency situations. In an emergency situation,where an authorized MINI dealer or a warrantyreplacement part is not reasonably available(within 30 days), repairs may be performed at anyavailable service establishment using anyequivalent part. The MINI Division of BMWNAwill reimburse the owner for such emergencyrepairs (including labor, parts and diagnosis notto exceed the MINI Division’s rates for labor,parts, and diagnosis in said area) that are coveredunder this warranty. Replaced parts and paidinvoices must be presented at an authorizedMINI dealer as a condition of reimbursement foremergency repairs not performed by anauthorized MINI dealer.

30

Page 35: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

The use of replacement parts, which are not ofequivalent quality, may impair the effectivenessof the emission control system. If other thancertified MINI Service Parts or MINI AuthorizedRemanufactured Parts are used for maintenance,repair or replacement of components affectingemission control, the owner should obtainassurances that such parts are warranted by theirmanufacturer to be equivalent to genuine MINIparts in performance and durability. The MINIDivision of BMWNA assumes no liability underthis warranty with respect to parts other thangenuine MINI parts.

However, the use of non-genuine MINIreplacement parts or non-EPA certified partsdoes not invalidate the warranty on othercomponents, unless non-genuine MINI parts ornon-EPA certified parts cause damage towarranted parts.

What Is NotCovered

This warranty does not cover malfunctionscaused by any of the following: accident, flood,misuse, improper adjustment, modification,alteration, tampering, disconnection, improper orinadequate maintenance, use of leaded fuel orfuels containing more than 10% ethanol, or otheroxygenates with more than 2.8% oxygen byweight (i.e., more than 15%MTBE or more than3%methanol plus an equivalent amount ofco-solvent).

The replacement of maintenance parts, such asspark plugs, filters and similar items used inrequired maintenance services, the repair orreplacement of maintenance parts beyond thefirst required inspection/maintenance, or if thepart has been replaced earlier for reasons otherthan it being defective.

The car or any part of the car unless a failurecauses the car to fail to conform to applicableemission regulations.

Any car on which the odometer has beenreplaced or altered and the true mileage cannotbe determined.

The car, if the Vehicle Identification Number (VIN)is altered or cannot be read, or if the car has beendeclared a total loss or sold for salvage purposes.

General

These warranties give you specific legal rights,and you may also have other rights which varyfrom state to state.

THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, ISLIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN. THE MINIDIVISION OF BMWNA HEREBYEXCLUDESINCIDENTAL AND CONSEQUENTIALDAMAGES, INCLUDING LOSS OFTIME,INCONVENIENCE, OR LOSS OF USE OFTHEVEHICLE, FOR ANYBREACH OF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.

Some states do not allow limitations on how longan implied warranty lasts, or the exclusion orlimitation of incidental or consequentialdamages, so the above limitations andexclusions may not apply to you. Additionally, ifyou are a California, Connecticut, Maine,Maryland, Massachusetts, New Jersey, NewMexico, Oregon, Pennsylvania, Rhode Island,Vermont orWashington resident and your vehicleis registered in that state, your vehicle is eligiblefor California Emissions Warranty coverage.

These federal warranty provisions also apply toall vehicles sold in all U.S. states and territoriesregardless of whether a state has enacted statewarranty provisions that differ from the federalprovisions.

31

Page 36: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Federal Emission PerformanceWarranty (Valid only in the U.S.A.and Puerto Rico)

In those states and jurisdictions that haveestablished periodic vehicle emissions tests toencourage proper vehicle maintenance andrequire the vehicle to pass an emissions testapproved by the U.S. Environmental ProtectionAgency and:

1. The passenger car was distributed by theMINI Division of BMWNA; and

2. The car has been maintained and operated inaccordance with the instructions for propermaintenance and use set forth in the Owner’sManual supplied with the car; and

3. The car fails to conform to the applicableemissions standards of the EPA as judged byan EPA approved emissions test; and

4. The failure to conform results or will result inthe owner of the car having to bear a penaltyor other sanction (including the denial of theright to use the car) under local state orfederal law if the non-conformity is notremedied within a specified period of time.

Then, in accordance with the provisions ofsection 207(b) of the Clean Air Act, MINI Divisionof BMWNA warrants that if the car is eligible forcoverage under this warranty, any non-conformities in the car, which cause it to fail anEPA-approved emissions test will, withoutcharge for parts or labor (including diagnosis), beadjusted, repaired, or replaced, at the option ofthe MINI Division of BMWNA to properspecifications, in order to make the car complywith applicable emissions standards. Thedecision to adjust, repair or replace parts is solelythe prerogative of the MINI Division and mustreasonably be expected to correct the failure ofthe warranted part.

Coverage begins on the date of first retail sale, orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier. This limited warrantycontinues for a period of 2 years or 24,000 miles,whichever occurs first, except for specific

emissions control components (as listed on page33), for which the warranty period is 8 years or80,000 miles, whichever occurs first.

This limited warranty is made subject to theterms and conditions that apply to the EmissionControl SystemWarranty and the MINI NewPassenger Car Limited Warranty.

No claim under this warranty will be denied onthe basis of use of a properly installed EPAcertified emission part for maintenance andrepair.

A vehicle manufacturer may deny an emissionperformance warranty claim on the basis of anuncertified replacement part used in themaintenance or repair of a vehicle only if thevehicle manufacturer presents evidence that theuncertified replacement part is either defective inmaterials or workmanship or not equivalent froman emission standpoint to the original equipmentpart.

Maintenance, replacement, or repair ofemission control devices and systemsmaybeperformed by any automotive repairestablishment or individual using anycertified part.

Immediately after the car has failed an EPAapproved emission short test, your claim can bemade at any authorized MINI dealer. The MINIdealer will honor or deny your claim within thetime period specified by local or state laws (not toexceed 30 days), to avoid further penalties orsanctions. If the claim is denied, the MINI dealerwill notify you in writing of the reason(s). Theauthorized MINI dealer is required by law tohonor the claim if notice of denial is not receivedby the owner within the specified time period.

You may obtain further information concerningthe emission warranties, or report violations ofwarranty terms, by contacting the Director, FieldOperations and Support Division (6406J),Environmental Protection Agency, 401 M Street,Washington, DC 20460 (Attn: Warranty Claim).

The following systems are covered by theFederal Emission Performance Warranty for aperiod of 2 years or 24,000 miles, whicheveroccurs first. The specific systems may varyaccording to model, therefore, all of the systemslisted may not be used on your vehicle. For

32

Page 37: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

assistance in determining which systems andspecific components within these systems applyto your vehicle, please contact your MINI dealer.

AIR INDUCTION SYSTEM

FUEL METERING SYSTEM

IGNITION SYSTEM

POSITIVE CRANKCASE VENTILATIONSYSTEM (PCV)

FUEL EVAPORATIVE CONTROL SYSTEM

EXHAUSTSYSTEM

ENGINE EMISSION CONTROL SYSTEM

SENSORS/DEVICES

ONBOARD DIAGNOSTIC SYSTEM (OBD)

RELATED PARTS ASSOCIATEDWITHTHEABOVE SYSTEMS

The following components and/or systems are/iscovered under the Federal EmissionPerformance Warranty for a period of 8 years or80,000 miles, whichever occurs first.

CATALYTIC CONVERTER

ENGINE CONTROLMODULE (INCLUDINGONBOARD DIAGNOSTIC SYSTEM)

For assistance in determining coverage of thespecific components of the Onboard diagnosticsystem, please contact your MINI dealer.

33

Page 38: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

California Emission ControlWarrantyStatement*YourWarrantyRights andObligations

The California Air Resources Board and the MINIDivision of BMWNA are pleased to explain theemission control system warranty on your 2011vehicle. In California, new motor vehicles must bedesigned, built, and equipped to meet the State’sstringent anti-smog standards. The MINI Divisionof BMWNAmust warrant the emission controlsystem on your vehicle for the periods of timelisted below provided there has been no abuse,neglect, or improper maintenance to your vehicle.

Your emission control system may include partssuch as the fuel injection system, the ignitionsystem, catalytic converter, and enginecomputer. Also included may be hoses, belts,connectors, and other emission-relatedassemblies.

Where a warrantable condition exists, the MINIDivision will repair your vehicle at no cost to youincluding diagnosis, parts and labor.

Manufacturer’sWarrantyCoverage:– For 3 years or 50,000 miles, whichever occursfirst:

1. If your vehicle fails a Smog Check inspection,all necessary repairs and adjustments will bemade by the MINI Division to ensure that yourvehicle passes the inspection. This is youremission control system PERFORMANCEWARRANTY.

2. If any emission-related part on your vehicle isdefective, the part will be repaired or replacedby the MINI Division. This is your short-termemission control system DEFECTSWARRANTY.

– For 7 years or 70,000 miles (8 years or100,000 miles for certain models), whicheveroccurs first:

If an emission-related part, specially noted onpage 38 as having coverage for 7 years or70,000 miles (8 years or 100,000 miles forcertain models) is defective, the part will be

repaired or replaced by the MINI Division. This isyour long-term emission control systemDEFECTSWARRANTY.

Owner’sWarrantyResponsibilities:– As the vehicle owner, you are responsible forthe performance of the required maintenancelisted in your Owner’s Manual. The MINIDivision recommends that you retain allreceipts covering maintenance on your vehicle,but the MINI Division cannot deny warrantysolely for the lack of receipts or for your failureto ensure the performance of all scheduledmaintenance.

– You are responsible for presenting your vehicleto an authorized MINI dealer as soon as aproblem exists. The warranty repairs should becompleted in a reasonable amount of time, notto exceed 30 days.

– As the vehicle owner, you should also be awarethat the MINI Division may deny your warrantycoverage if your vehicle or part has failed due toabuse, neglect, improper maintenance, orunapproved modifications.

If you have any questions regarding yourwarranty rights and responsibilities, you shouldcontact:

MINI Division of BMW of North America, LLCCustomer Relations and Services DepartmentP.O. Box 1227Westwood, NJ 07675-1227Telephone: 1 866 ASK-MINI (275-6464)Email: [email protected]

or the

California Air Resources Board9528 Telstar AvenueEl Monte, CA 91731

*The California Emissions Control SystemLimited Warranty applies to all 2011 U.S.-specification MINI vehicles registered inCalifornia, Connecticut, Maine, Maryland,Massachusetts, New Jersey, New Mexico,Oregon, Pennsylvania, Rhode Island, Vermont orWashington.

34

Page 39: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

California Emission ControlSystem LimitedWarranty*

This limited warranty applies to Californiacertified vehicles distributed by the MINI Divisionof BMWNA registered and operated primarily inCalifornia.

The MINI Division of BMWNA warrants to theoriginal purchaser and each subsequent ownerthat the vehicle is:

a. designed, built and equipped so as toconform with the applicable California AirResources Board emission standards.

b. free from defects in materials andworkmanship which cause any part that canaffect emissions to fail to conform withapplicable requirements or to fail a CaliforniaSmog Check test or EPA approved short testfor a period of 3 years or 50,000 miles,whichever occurs first.

c. free from defects in materials andworkmanship in emission related parts, whichare contained in the California EmissionControl System Limited Warranty Parts List onpage 38, for a period of 7 years or70,000 miles (8 years or 100,000 miles forcertain models), whichever occurs first.

Coverage begins on the date of first retail sale orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier.

To obtain service under this warranty, the vehiclemust be brought, upon failure of a Smog Checktest or upon discovery of the defect, to theworkshop of any authorized MINI dealer, duringnormal business hours. The MINI dealer willhonor or deny your claim within 30 days. If theclaim is denied, the MINI dealer will notify you inwriting of the reason(s). The MINI dealer isrequired by law to honor the claim if notice is notgiven to the owner within 30 days.

The MINI dealer will, without charge for parts orlabor (including diagnosis), either adjust, repair orreplace the defective part and other partsaffected by the failure of the warranted part, if

any. If your vehicle failed the California SmogCheck test or an EPA approved short test, thenthe MINI Division will repair your vehicle so that itwill pass this test. Items that require scheduledreplacement are warranted up to thereplacement interval specified in the Servicesection of this Statement. The MINI Division mayrepair a part in lieu of replacing it whenperforming warranty repairs. Parts for whichreplacements are made become the property ofthe MINI Division. After 3 years or 50,000 miles,and in accordance with paragraph (c) above, suchrepairs are limited to the repair or replacement ofthose parts identified in the California EmissionControl System Limited Warranty List.

If your California registered vehicle is between 7and 8 years old and has been driven less than80,000 miles, then your vehicle is eligible foradditional warranty coverage under the FederalEmissions Warranty.

A repair performed as the result of a Smog Checktest failure due to a defect in a part, which iswarranted for 7 years/70,000 miles (8 years or100,000 miles for certain models), is covered.

In all cases, a reasonable time, not to exceed30 days, must be allowed for a warranty repair tobe completed, after the car is received by theMINI dealer.

It is the owner’s responsibility to have all requiredmaintenance services performed (at the owner’sexpense), as prescribed in the maintenanceschedule for the MINI Emission Control System.Service intervals are computed by the serviceinterval indicator and displayed on the instrumentpanel.

*The California Emissions Control SystemLimited Warranty applies to all 2011 U.S.-specification MINI vehicles registered inCalifornia, Connecticut, Maine, Maryland,Massachusetts, New Jersey, New Mexico,Oregon, Pennsylvania, Rhode Island, Vermont orWashington.

35

Page 40: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

However, the MINI Division will not deny yourwarranty repair claims solely because you do nothave maintenance records or you did not performthe required maintenance unless the MINIDivision demonstrates that such lack of requiredmaintenance is a direct cause of the emissioncontrol system failure. The instructions forrequired maintenance and use can be found inthe Owner’s Manual and in the Service section ofthis Statement.

It is strongly recommended that any replacementparts used for maintenance, repair orreplacement of emission control systems begenuine MINI Service Parts or MINI AuthorizedRemanufactured Parts. Without invalidating thiswarranty, the owner may elect to havemaintenance, repair or replacement of theemission control systems performed by anyautomotive repair establishment, or elect to useparts other than MINI AuthorizedRemanufactured or genuine MINI Service Parts.However, the cost of such service or parts will notbe covered under this warranty, except inemergency situations. In an emergency situation,where an authorized MINI dealer is notreasonably available or a warranty replacementpart is not available within 30 days, repairs maybe performed at any available serviceestablishment or by any individual using anyreplacement part.

A repair not completed within 30 daysconstitutes an emergency. The MINI Division ofBMWNA will reimburse the owner for suchemergency repairs (including labor, parts anddiagnosis not to exceed MINI suggested retailprice for all warranted parts replaced and laborcharges based on the manufacturer’srecommended time allowance for the warrantyrepair and the geographically appropriate hourlylabor rate) that are covered under this warranty.Replaced parts and paid invoices must bepresented to an authorized MINI dealer as acondition of reimbursement for emergencyrepairs not performed by an authorized MINIdealer.

The use of replacement parts, which are not ofequivalent quality, may impair the effectivenessof emission control systems. If other thangenuine MINI Service Parts or AuthorizedRemanufactured Parts are used for maintenance,

repair or replacement of components affectingemission control, the owner should obtainassurances that such parts are warranted by theirmanufacturer to be equivalent to genuine MINIparts in performance and durability. The MINIDivision of BMWNA assumes no liability underthis warranty with respect to parts other thangenuine MINI parts.

However, the use of non-genuine MINIreplacement parts does not invalidate thewarranty on other components, unlessnon-genuine MINI parts cause damage towarranted parts.

What is not covered

This limited warranty does not covermalfunctions caused by any of the following:accident, flood, misuse, modification, alteration,tampering, disconnection, improper orinadequate maintenance, except if performed byan authorized MINI dealer doing warranty repairwork, use of leaded fuel or fuel other than asspecified in the Owner’s Manual.

The replacement of maintenance parts, such asspark plugs, filters and similar items used inrequired maintenance services or the repair orreplacement of maintenance parts beyond thefirst replacement interval.

Any car on which the odometer has beenreplaced or altered and the true mileage cannotbe determined.

The car, if the Vehicle Identification Number (VIN)is altered or cannot be determined, or if the carhas been declared a total loss or sold for salvagepurposes.

36

Page 41: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

General

The warranty gives you specific legal rights, andyou may also have other rights which vary fromstate to state.

THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, ISLIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN. THE MINIDIVISION OF BMWNA HEREBYEXCLUDESINCIDENTAL AND CONSEQUENTIALDAMAGES, INCLUDING LOSS OFTIME,INCONVENIENCE, OR LOSS OF USE OFTHEVEHICLE, FOR ANYBREACH OF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.

For assistance in determining which parts arecovered by this warranty, please contact yourauthorized MINI dealer or the MINI Division ofBMWNA Customer Relations and ServicesDepartment at 1 866 ASK-MINI (275-6464). Youmay obtain further information concerning theemissions warranty or report violations ofwarranty terms, by contacting Air ResourcesBoard (ARB), Mobile Source Division, 9528Telstar Avenue, El Monte, CA 91731. Pleaseinclude the title of the MINI service departmenthead and telephone number.

37

Page 42: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

California Emission Control System LimitedWarranty Parts List

The following components are covered for defects by the California Emission Control System LimitedWarranty for a period of 7 years or 70,000 miles, whichever comes first. For certain models, thefollowing components are covered for a period of 8 years or 100,000 miles, whichever comes first. Theperiod is noted in the table below:

Models: MINICooperCooperClubmanCooperConvertibleCooperCountryman

MINICooperSCooperSClubmanCooperSConvertibleCooperSCountryman

MINIJCWHardtopJCWClubmanJCWCovertible

Coverage: 8Years100,000miles

7Years70,000miles

7Years70,000miles

Catalytic Converter • •Charge Air Cooler • •Engine Control Module • • •Exhaust Manifold • •Exhaust Manifold Gasket • • •Exhaust Manifold withCatalyst

• • •

Exhaust Manifold-to-Turbocharger Gasket

• •

Fuel Filter with Level Sensor,Right

• • •

Fuel Injection Valve • •Fuel Rail • •Fuel Tank • • •High Pressure Fuel Pump • •Intake Manifold • • •Thermostat with Housing • • •Torque Converter • •Transmission Control Unit(EGS)

• •

Transmission Speed Sensor • •Turbocharger • •Vacuum Pump • •VANOS (VVT) AdjustmentUnit

• • •

38

Page 43: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Notice

The “National Traffic & Motor Vehicle Safety Actof 1966” requires manufacturers to be in aposition to contact the vehicle owners when acorrection of a product defect becomesnecessary. Please fill in the attached postcard ifyou change your address or purchase a usedMINI.

39

Page 44: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Notes:

40

Page 45: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Notes:

41

Page 46: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Notes:

42

Page 47: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Notes:

43

Page 48: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Notes:

44

Page 49: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Notes:

45

Page 50: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

46

Page 51: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

BMW of North America, LLCWarranty Department

MINI Division

NO POSTAGENECESSARYIF MAILED IN

THEUNITED STATES

BUSINESS REPLY MAILFIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

P.O. Box 1227Westwood, NJ 07675-9868

Attn: Customer Satisfaction

BMW of North America, LLCWarranty Department

MINI Division

NO POSTAGENECESSARYIF MAILED IN

THEUNITED STATES

BUSINESS REPLY MAILFIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

P.O. Box 1227Westwood, NJ 07675-9868

Attn: Customer Satisfaction

Fo

r im

med

iate

up

dat

es o

r if

ther

e ar

e n

o c

ard

s le

ft, p

leas

e co

nta

ct t

he

MIN

I Cu

sto

mer

Rel

atio

ns

Cen

ter

at: 1

-86

6-2

75

-64

64

.F

or

imm

edia

te u

pd

ates

or

if th

ere

are

no

car

ds

left

, ple

ase

con

tact

th

eM

INI C

ust

om

er R

elat

ion

s C

ente

r at

: 1-8

66

-27

5-6

46

4.

56551_07a_Info Change Card_MINI.qxd:56551card 6/1/07 11:37 AM Page 1

Page 52: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

INFORMATION CHANGE CARDPlease print new owner or update your customer informationFor immediate updates please contact the MINI Division of BMW NA Customer Relations Department at 1-866-ASK-MINI (275-6464).

The information provided by you will be used by MINI to updatenew owner and customer information. Rest assured that we will notnot rent or sell your personal information to anyone. To see our policy please go to: www.miniusa.com/link/questions/privacypolicyor call 1-866-ASK-MINI to request a copy.

Please Check One: � Address Change � Ownership Change

� Mr. � Mrs. � Ms. Last Name First Name Middle Initial

Address: Number Street Apt./Suite

City State Zip AM Phone PM Phone

Email Cell Phone

Comments

VIN Current Date: ______________________________________Date of Change of Status: ____________________________Sold Privately � (Print name & address of new owner above, if known)

Purchased Privately � Exported �

Traded � Destroyed �

Lease Ended � Stolen �

Gifted � Never Owned �

INFORMATION CHANGE CARDPlease print new owner or update your customer informationFor immediate updates please contact the MINI Division of BMW NA Customer Relations Department at 1-866-ASK-MINI (275-6464).

The information provided by you will be used by MINI to updatenew owner and customer information. Rest assured that we will notnot rent or sell your personal information to anyone. To see our policy please go to: www.miniusa.com/link/questions/privacypolicyor call 1-866-ASK-MINI to request a copy.

Please Check One: � Address Change � Ownership Change

� Mr. � Mrs. � Ms. Last Name First Name Middle Initial

Address: Number Street Apt./Suite

City State Zip AM Phone PM Phone

Email Cell Phone

Comments

VIN Current Date: ______________________________________Date of Change of Status: ____________________________Sold Privately � (Print name & address of new owner above, if known)

Purchased Privately � Exported �

Traded � Destroyed �

Lease Ended � Stolen �

Gifted � Never Owned �

56551_07a_Info Change Card_MINI.qxd:56551card 6/1/07 11:37 AM Page 2

Page 53: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year _______________

VIN

Retail / In-Service Date __________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number __________________________________________________________

MINI Dealer Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

MINI 2011

269756_11a_MINI_AllModels_SWcover_052810.indd 2 5/28/10 2:35 PM

Page 54: 2011 MINI SERVICE & WARRANTY INFORMATION2011 MINI SERVICE & WARRANTY INFORMATION 2011 MINI SERVICE & WARRANTY INFORMATION 269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35

© 2010 MINI, division of BMW of North America, LLC.Woodcliff Lake, New Jersey 07677The MINI name and logo are registered trademarks.Printed in U.S.A. 06/10

MD20067

*MD20067*

2011 MINI

SERVICE & WARRANTY INFORMATION2011 MINI

SERVICE & WARRANTY INFORMATION

269756_11a_MINI_AllModels_SWcover_052810.indd 1 5/28/10 2:35 PM