2010_E4.5 Facility Decisions and Distribution Network CH4_6

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    Distribution Network Design andDistribution Network Design and

    Facility DecisionsFacility Decisions

    G5

    Prof. Anthony F. HAN

    [Chopra & Meindl] CH. 4-6

    2

    Distribution Network DesignDistribution Network Design (Ch 4)(Ch 4)

    Cost Factors: Inventories

    Transportation

    Facilities

    Information

    Customer Service Factors: Response time

    Product Availability

    Product Variety

    Order Visibility

    Returnability

    Customer Experience

    Design Criterion: Customer Needs vs. Cost

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    3

    Design Options for a Distribution NetworkDesign Options for a Distribution Network

    1. Manufacturer Storage with Direct Shipping

    2. Manufacturer Storage with Direct Shipping and In-TransitMerge

    3. Distributor Storage with Carrier Delivery

    4. Distributor Storage with Last Mile Delivery

    5. Manufacturer or Distributor Storage with Consumer Pickup

    6. Retail Storage with Consumer Pickup

    Design Factor

    Storage Location & Customer Pickup or not

    4

    Manufacturer Storage withDirect Shipping (Fig. 4.6) p.97

    STOCK Manufacturer

    Retailer

    Customers

    Product Flow

    Information Flow

    Also called Drop Shipping

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    Manufacturer Storage withDirect ShippingDrop Shipping

    Examples: Dell, eBags, Nordstorm, etc.

    Advantages: Centralized inventory at manufacturers

    High level of product availability

    Disadvantages:

    High (Less-than-Truck, LTL) transportation costs

    Long shipping time

    Good for products of:High variationHigh value

    Slow moving

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    In-Transit Merge Network (Fig. 4.7)

    Factories

    Retailer

    Product Flow

    Information Flow

    In-Transit Merge by

    Carrier

    Customers

    p.100

    Stock

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    In-Transit Merge Network

    Examples: Dell, Gateway, Sony etc.

    Similar to drop-shipping:

    High level of product availability

    Transportation costs are lower

    Facility/Processing costs are higher

    Better customization opportunities

    Good for:

    Medium demand

    High value items

    Medium-demand products

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    Distributor Storage withCarrier Delivery (Fig. 4.8) p.102

    Factories

    Customers

    Product Flow

    Information Flow

    Warehouse Storage by

    Distributor/RetailerFG Stock

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    Distributor Storage withCarrier Delivery

    Examples: W.W. Gringer, McMaster Carr, etc.

    Two levels inventory:

    Distributors carry inventory at warehouses or DCs

    Retailers carry inventory at retail stores

    Performance characteristics see Table 4.3 (p.103)

    Observations:

    Slow moving items => Inventory storage upstream

    More faster moving => Storage moves more downstream

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    Distributor Storage withLast Mile Delivery (Home Delivery)

    Factories

    Customers

    Product Flow

    Information Flow

    Distributor/Retailer

    Warehouse

    (Fig. 4.9), p.104

    FG Stock

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    Factors InfluencingFactors Influencing

    Distribution Network DesignDistribution Network Design

    Elements of customer service influenced bynetwork structure:

    Response time

    Product variety

    Product availability

    Customer experience Order visibility

    Returnability

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    Facility DecisionsFacility Decisions (Ch 5)(Ch 5)

    Distribution Network Facility Decisions

    Type (Warehouse, DC, Factory, X-Dock)

    Number, Location, Capacity Allocation

    Trade-offs

    The more DCs

    Higher facility/equipment costs

    Higher personnel costs

    Lower transportation costs

    higher safety inventory costsBetter customer service

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    Costs and Number of FacilitiesCosts and Number of Facilities

    Costs

    Number of facilities

    Inventory

    Transportation

    Facility costs

    5-15

    Percent Service

    Level WithinPromised Time

    TransportationTransportation

    Cost Build-up as a function of facilities

    CostofOperations

    CostofOperations

    Number of FacilitiesNumber of Facilities

    InventoryInventory

    FacilitiesFacilities

    Total CostsTotal Costs

    LaborLabor

    5-16

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    2004 Prentice-Hall, Inc. 1-17

    Customer

    DC

    Where inventory needs to be for a one week orderWhere inventory needs to be for a one week order

    response timeresponse time -- typical resultstypical results ----> 1 DC> 1 DC

    5-17

    2004 Prentice-Hall, Inc. 1-18

    Customer

    DC

    Where inventory needs to be for a 5 day orderWhere inventory needs to be for a 5 day order

    response timeresponse time -- typical resultstypical results ----> 2> 2 DCsDCs

    5-18

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    2004 Prentice-Hall, Inc. 1-19

    Customer

    DC

    Where inventory needs to be for a 3 day orderWhere inventory needs to be for a 3 day order

    response timeresponse time -- typical resultstypical results ----> 5> 5 DCsDCs

    5-19

    2004 Prentice-Hall, Inc. 1-20

    Customer

    DC

    Where inventory needs to be for a next day orderWhere inventory needs to be for a next day order

    response timeresponse time -- typical resultstypical results ----> 13> 13 DCsDCs

    5-20

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    Facility DecisionsFacility Decisions in Practice (I)in Practice (I)

    Life Span of Different Facilities

    Production Plants last for decades; Warehouses andOffices may change in a year

    (An insurance company moved to reduce costs but then found hardto sell the facility in suburban area)

    Cultural Implications

    Ford Lincoln Mark VIII though shared platform with

    Mercury Cougar still locate in Wixom plant with otherluxury cars to show consistent quality

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    Facility DecisionsFacility Decisions in Practice (II)in Practice (II)

    Dont Ignore Quality of Life Issues

    QOL has great impact on performance of workforce;

    Cost-saving is not all

    Tax/Tariff Incentives

    Has Big Influence in Global Setting

    Ireland attracted hi-tech firms to build European facilitiesthere

    Local governments good offer made Toyota, BMW,Mercedes locate plants in some states of USA

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    A Framework for Global Site Location

    PHASE I

    Supply Chain

    Strategy

    PHASE II

    Regional Facility

    Configuration

    PHASE III

    Desirable Sites

    PHASE IV

    Location Choices

    Competitive STRATEGY

    INTERNAL CONSTRAINTSCapital, growth strategy,

    existing network

    PRODUCTION TECHNOLOGIES

    Cost, Scale/Scope impact, support

    required, flexibility

    COMPETITIVE

    ENVIRONMENT

    PRODUCTION METHODS

    Skill needs, response time

    FACTOR COSTS

    Labor, materials, site specific

    GLOBAL COMPETITION

    TARIFFS AND TAX

    INCENTIVES

    REGIONAL DEMAND

    Size, growth, homogeneity,

    local specifications

    POLITICAL, EXCHANGE

    RATE AND DEMAND RISK

    AVAILABLE

    INFRASTRUCTURE

    LOGISTICS COSTS

    Transport, inventory, coordination

    [Chopra & Meindl, 2007] CH 5.2, p.138 5-23

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    Location/Allocation ModelLocation/Allocation Model

    yi = 1 if plant is located at site i,0 otherwise

    xij = Quantity shipped fromplant site i to customer j

    fi: Fixed cost of facility i

    cij: Per unit transportation costfrom i to j

    Ki: Capacity of facility i

    Mixed Integer Programing Model (MIP)

    [Chopra & Meidl, 2007]

    CH 5.4, pp.141-145

    Excel Example

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    Distribution Operations DecisionsDistribution Operations Decisions

    Fleet Planning/Management

    Fleet Size and Fleet Mix Own Fleet or Outsourcing

    Vehicle Routing/Scheduling TSP, VRP, VRPTW, PVRP, .

    Crew Scheduling / Dispatching

    Hard problems need Decision Support reduce cost and improve service reliability(See a DSS prototype system developed in 1995 )

    Make-or-Buy: You dont have to do it all by yourself!

    See research results ofour Network ResearchLab on my website

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    Network Design under UncertaintyNetwork Design under Uncertainty

    (CH 6)

    Use Decision Tree Analysis Techniques usually taught in OR Courses

    In practice:

    Keep alert of change of business/economic environment

    Build up good customer relationship

    Build strategic alliances with LSP partners