2010 UBO/UBU Conference

Health Budgets & Financial Policy

Briefing: Welcome Speaker: DeLisa Prater UBO Program Manager

Date: 23 March 2010

Time: 0730 – 0805

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Agenda

Conference Objectives Conference Points of Contact Conference Administrative Info Exhibitors UBO Program Update

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Conference Objectives

Be aware of the “big picture” Understand what is needed to “run the business”

– Learn the things to help you do your job better and more easily

Be aware of the need for constant improvement Network with peers

– Find out what your peers are doing to overcome similar problems

– Share ideas and problem solving techniques

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Conference Service Points of Contact

Uniform Business Office (UBO) Army

– Ms. Deborah Bush– Ms. Jo-El Onstad

Navy – Ms. Theresa Villanueva

Ms. Patricia Marshall (NAVMED East)

Ms. Judy Shane (NAVMED West)

Air Force– MSgt Christopher Eaton

TSgt Alicia Mowery (MSA)

Ms. Theresa Mitchell (TPCP)

Unified Biostatistical Utility (UBU) Army

– Mr. Royce Staley Navy

– Ms. Shannon McConnell-Lamptey Air Force

– Ms. Cindy Pierson

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Conference Administrative Info

Handouts This year the Conference is “green” Presentations are on the UBO Web site and are available for download If you need a presentation, you can print at the Business Office

Session Evaluations We value your comments Please fill out a form at each session

Continuing Education Units Fill out critique for each class Record index codes during each class

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Exhibitors

Located Throughout the Main Hallway:

Ingenix Langley Provider Group ParrishShaw Signature Performance, Inc. Smartronix STI, Inc. TCAssociates TreeFrog Data Solutions

UBO/MEPRS Altarum Institute Benefit Recovery Specialists, LP Denials Management, Inc DP Technologies Healthcare Resolution Services,

Inc. Health Management Systems, Inc.

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Conference Layout

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UBO Program Update

Medical Services Account (MSA) FY09– $151M

Medical Affirmative Claims (MAC) FY09– $15M

Third Party Collection Program (TPCP) performance for FY 2009– Total Collections of $240M (a new record)

15% increase over FY 2008 51% increase over FY 2007

– FY 2009 is the third consecutive year where a new TPCP Collection record has been set

– Majority of increase attributable to Improved pharmacy collections Overall revenue cycle performance

– Over $2.4B in TPCP collections since FY 1987

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Data Source: MTF DD Form 2570 submissions to the TMA UBO Metrics Reporting System

Service FacilityInpatient

Collections

Army Washington D.C. (Walter Reed Army Medical Center) $7,722,785.21

Army Ft. Sam Houston (Brooke Army Medical Center) $4,934,004.86

Army Ft. Lewis (Madigan Army Medical Center) $4,589,994.25

Navy NNMC Bethesda $2,466,966.82

Navy NMC Portsmouth (VA) $2,241,709.88

Navy NMC San Diego $1,170,490.70

Air Force Lackland AFB (59th Medical Wing) $4,454,788.19

Air Force Wright Patterson AFB (88th Medical Group) $2,119,004.62

Air Force Travis AFB (60th Medical Group) $1,159,290.30

TPCP Cumulative Collections through 4rd Qtr FY 2009

Top Three MTFs by Service: FY09 Inpatient

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Data Source: MTF DD Form 2570 submissions to the TMA UBO Metrics Reporting System

Service FacilityOutpatient Collections

Army Ft. Belvoir (Dewitt Army Community Hospital) $6,254,557.48

Army Ft. Lewis (Madigan Army Medical Center) $5,042,106.39

Army Ft. Bragg (Womack Army Medical Center) $4,466,863.06

Navy NH Jacksonville $5,482,608.03

Navy NNMC Bethesda $4,072,632.43

Navy NMC Portsmouth (VA) $3,531,458.22

Air Force Wright Patterson AFB (88th Medical Group) $7,849,477.71

Air Force Lackland AFB (59th Medical Wing) $6,146,379.27

Air Force Elmendorf AFB (3rd Medical group) $6,084,582.34

TPCP Cumulative Collections through 4rd Qtr FY 2009

Top Three MTFs by Service: FY09 Outpatient

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Top Ten MTFs for FY 2009 Combined IP & OP

Data Source: MTF DD Form 2570 submissions to the TMA UBO Metrics Reporting System

Service Facility Total

Army Washington D.C. (Walter Reed Army Medical Center) $12,130,173.45

Air Force Lackland AFB (59th Medical Wing) $10,601,167.46

Air Force Wright Patterson AFB (88th Medical Group) $9,968,482.33

Army Ft. Lewis (Madigan Army Medical Center) $9,632,100.64

Army Ft. Sam Houston (Brooke Army Medical Center) $9,084,024.50

Air Force Elmendorf AFB (3rd Medical group) $6,930,461.81

Navy NNMC Bethesda $6,539,599.25

Army Ft. Belvoir (Dewitt Army Community Hospital) $6,455,098.63

Army Ft. Shafter (Tripler Army Medical Center) $6,184,408.44

Navy NH Jacksonville $6,157,721.48

TPCP Cumulative Collections through 4rd Qtr FY2009

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Summary

Be aware of the “big picture” Understand what is needed to “run the business”

– Learn the things to help you do your job better and more easily

Network with peers– Find out what your peers are doing to overcome

similar problems– Share ideas and problem solving techniques

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Remember, this is your conference.

Network

Participate

Ask Questions

Offer solutions

Share work-arounds

Give feedback

The more you participate, the more you (and others) will benefit from this event.