� Food Safety: Who’s Responsible?

� Preventing Supply Disruptions

� The Lean Supply Chain

� Best Practices in Energy Procurement

� Collaborative Technology: What’s in It for You?

� Peer Roundtable

� Economic Outlook

� Earn 9.50 CEHs

Solutions for Today’s Hospita l i t y Supply Manager

Hospitality Supply Management Conference2010

Hospitality Supply Management, an ISM Forum, presents the

May 19-21, 2010 | Chicago (Downtown), IL

� Plus, get powerful takeaway tools and valuable networking opportunities.

� �

N ow more than ever, it’s critical for supply managers to bring more value to their

organizations. Gain new perspectives while networking with colleagues and industry

leaders. Discover what’s on the horizon, discuss best practices and learn about cur-

rent trends, including preventing supply chain disruptions, using collaborative technology and

defining your role in food safety.

� �

Wednesday, May 19, 2010

11:00 am-7:00 pm Registration

1:30-4:00 pm CPHS Testing

6:00-8:00 pm Opening Reception

Thursday, May 20, 2010

6:00 am-4:00 pm Registration

7:00-8:00 am Networking Breakfast

8:00-8:15 am Welcome to the Conference Don Miller, C.P.M., CFPM Regional Director, Supply Management Southeast Hilton Hotels Corporation Chair, ISM Hospitality Supply Management Forum

8:15-9:30 am TATaking Responsibility for Food Safety in the Produce Industry

Food safety remains a critical issue for the produce industry. Food safety audits, product testing, traceability (PTI) and global standards are hot topics within the industry, while federal legislation and FDA regulations are poised to impact the industry. Yet, real change in produce food safety performance only occurs when each participant in the supply chain accepts responsibility for ensuring the safety of produce and develops risk- and science-based programs to manage food safety. Discover what you can do to bring about this change in business culture and improve the safety of the produce you serve.Robert J. Whitaker, Ph.D. Chief Science and Technology Officer Produce Marketing Association

9:30-10:00 am Supplier Showcase and Networking Break

10:00-11:30 am TBDetecting and Preventing Supply Disruptions to Your Business

Continuity of supply is more critical than ever. Advance awareness of prospective supplier issues helps avoid costly crises and interruptions in the supply chain. Closely monitoring each and every supplier is both impractical and inefficient. Publicly available financial information on your suppliers can be both overwhelming and misleading. This session explores ways to minimize disruptions by reviewing 1) practical approaches to identify the most critical suppliers, 2) effective techniques to assess suppliers’ relative financial risk and 3) effective remediation approaches. Foster Finley Managing Director AlixPartners LLP

11:30 am-1:00 pm Showcase Lunch

A G E N D A

1:15-2:30 pm TC

Lean Supply Management: How to Do More With LessExplore the drivers and principles of lean supply management and how to

implement a lean program. Discuss the benefits and challenges in executing lean programs.Humberto Villagomez Captain of Clear Sailing (Vice President, Operations) Two Chefs On A Roll

2:30-3:00 pm Supplier Showcase and Networking Break

3:00-4:45 pm TDPeer Roundtable Discussion

Join your peers and discuss hot topics in supply management, including skill sets and certifications, sustainability, security, risk and the challenges faced in guaranteeing a world-class supply chain.

Friday, May 21, 2010

7:00-11:00 am Registration

7:30-8:30 am Networking Breakfast

8:30-9:30 am FAUsing Collaborative Technology to Combat Costs

Given today’s competitive pressures, operators want to protect franchise members and provide the best tools to combat rising food costs. Purchasing organizations want to improve their ability to perform a complete audit of the spend to enforce price and purchase compliance with their trading part-ners. Get the inside story on how some of the top 50 operators buy the right products at the right price, optimize SKUs and suppliers, increase rebate collection, improve quality and accuracy of financial reporting, and drive better partner relationships through use of collaborative technology. See how top chains such as the Independent Purchasing Cooperative for SUBWAY, International Dairy Queen and Compass Group North America are deploying these technologies to combat current economic-climate chal-lenges. Find out how you can leverage this trend for your organization. Jeff Dorr Vice President, Sales iTradeNetwork, Inc.

9:30-9:45 am Networking Break

A G E N D A

Buckingham Fountain has been one of Chicago’s great icons for decades.

Chicago’s Cloud Gate Sculpture (aka The Bean) is a big hit with tourists and locals alike.

Sunrise at Navy Pier.

9:45-10:45 am FBBest Practices for Purchasing Energy in Deregulated Energy Markets

One of the first steps in successfully purchasing energy is to determine your company’s risk tolerance. Then you must understand how volatile market risk can affect your budget. Are you sure that your company’s energy purchasing strategy aligns with your company’s risk tolerance? Join us as we explore best practices in energy procurement. Learn why it is so important to understand, evaluate and communicate risk within your organization. Know which ques-tions to ask and how to establish strong energy procurement policies.Melody Swanson, CEP Manager, Energy Procurement Services Advantage IQ, Inc.

10:45-11:00 am Networking Break

11:00 am-12:30 pm FCEconomic Outlook

The conference isn’t complete without an economic update from Bill Lapp. Lapp offers his insights into major commodities and the general economy. Don’t miss this session or you’ll miss out on his predictions for 2010 and beyond.William Lapp President Advanced Economic Solutions

Fee$595 (USD) ISM Members*/$795 (USD) Nonmembers*/$250 Student Members*When you register by April 19, 2010 with ISM’s Early-Bird Discount. After April 19, 2010, add $200 to the registration fee.

Membership DiscountMembers of ISM receive a $200 discount on this program registration fee.

If you’re not already a member of ISM, visit our Web site at www.ism.ws and become a member online.

Early-Bird DiscountSave $200 when you register by April 19, 2010.

Team Discount Save an additional $25 per person when your organization registers three

or more. All registrations must be placed at the same time. The Team Discount is only available via fax, phone or USPS.

Event LocationHilton Chicago, 720 S. Michigan Ave., Chicago, IL 60605. For reserva-

tions, call 312/922-4400 or 800/HILTONS. ISM would like to acknowledge the NRA (National Restaurant

Association) for partnering on attendee accommodations for the ISM Hospitality Supply Management Conference. Please visit the NRA Web site for information on hotel rooms. http://show.restaurant.org/NRA10/public/Content.aspx?ID=515. The NRA Show 2010 is May 22-25, 2010, McCormick Place, Chicago.

Ground TransportationPlease arrange your own ground transportation to and from the

airport.

Spouse/Guest Social PackageAdditional fee of (USD) $395 for spouse/guests for the social functions

only.

U.S. Tax DeductionsThe U.S. Internal Revenue Service may permit an income tax deduc-

tion to U.S. residents for expenses (including registration fees, travel costs, meals and lodging) incurred in pursuit of continuing professional education. Consult your tax adviser for details.

ISM Cancellation and Refund PolicyIf you register for this program and you are unable to attend, please

notify ISM Customer Service. Notification of your cancellation must be in writing. Cancellations received up to the day prior to the program are subject to a $100 cancellation charge. No refunds are given once the program has begun. Registrants who fail to attend are not entitled to a refund. ISM must be contacted within 30 days of the program completion in order for a refund to be considered. ISM reserves the right to substitute speakers. If the program is not held for any reason, ISM’s liability is limited to the program fee.

Money-Back GuaranteeSatisfaction with all programs is guaranteed. If you are not satisfied with

this program, we will refund your registration fee. (All ISM Cancellation and Refund Policy guidelines must be followed.)

Photo ReleaseFrom time to time, we use photographs of participants in our promo-

tional material. By virtue of your attendance, you agree to the use of your likeness in such material.

R e g i s t r a t i o n a n d I n f o r m a t i o n

2010

Hosp

itality S

up

ply M

anag

em

ent C

onfe

rence

May 19-21, 2010 | C

hicago, IL$595 (U

SD

)* ISM

mem

bers/$795 (US

D)* N

onmem

bers/$250 Student M

embers

*When you register by A

pril 19, 2010 with IS

M’s

Spouse/G

uest Package $395 (U

SD

) Early-B

ird Discount. A

fter April 19, 2010, add

(Does not include C

onference Sessions)

$200 to the registration fee.

FO

UR

EA

SY

WA

YS

TO

RE

GIS

TE

RIn

ternet: R

egister online at ww

w.ism

.ws. S

elect Education — S

eminars, C

onferences.Fax:

Transmit com

pleted form w

ith credit card information to +

1 480/752-2299.M

ail: C

omplete the form

below and m

ail with check or credit card inform

ation to: IS

M H

SM

Conference, P.O

. Box 22160, Tem

pe, AZ 85285-2160, U

SA

.

Phone: C

all ISM

Custom

er Service at 800/888-6276 or +

1 480/752-6276, option 8. Please have your credit card num

ber ready.

❑ IS

M M

ember

❑ N

onmem

ber IS

M ID

# (if know

n) _______________________________

❑ D

r. ❑

Mr.

❑ M

rs. ❑

Ms.

❑ M

iss

First Nam

e ____________________________

MI ____

Last/Sur/Fam

ily Nam

e _____________________________

Title __________________________________

Organization N

ame __________________________________________

Nicknam

e for Badge ________________________________________________________

MA

ILIN

G A

DD

RE

SS

: ❑

HO

ME

❑ B

US

INES

S

____________________________________________________________________________________________________

City ________________________________________

S

tate/Province _______________________________________

ZIP/Postal C

ode ______________________________ C

ountry _____________________________________________

E-Mail A

ddress ______________________________________________________________________________________

( ) ___________________________________

(

) _________________________________________D

aytime P

hone Num

ber** Fax N

umber**

**For phone numbers outside the U

.S. and C

anada, please include country and city codes.

Will you be attending the o

pen

ing

receptio

n on W

ednesday evening? ❑ yes ❑

no

❑ C

heck this box if you would like to register for C

PH

S testing.

ME

TH

OD

OF P

AY

ME

NT

(U.S

. Funds Only)

❑ Personal

❑ O

rganization check is enclosed for $ _____________________________________________________

Organization N

ame __________________________________________________________________________________

❑ C

redit/Procurem

ent Card ❑

VIS

A ❑

MasterC

ard ❑ A

merican E

xpress ❑ D

iners Club

Card #

__________________________________________________________

Expiration D

ate ___________________

Am

ount to Be C

harged $ _____________________________________________________________________________

Cardholder S

ignature _________________________________________________________________________________

❑ Please check here if you have any special needs that w

e can address to make your participation m

ore enjoyable and inform

ative (this includes any dietary or physical requirements).

❑ Please check here if you do not w

ish to share contact information w

ith other attendees.

❑ Please check here if you do not w

ish to share contact information w

ith sponsors.

JC

SC

530 1/10 12M

Re

gistratio

n F

orm

Non-ProfitU.S. POSTAGE

PAIDSan Antonio TXPermit No. 3903

presents the

2010 Hospitality SupplyManagement Conference

Solutions for Today’s Hospitality Supply Manager

May 19-21, 2010 | Chicago (Downtown), IL

P.O. Box 22160Tempe, AZ 85285-2160USA

ISM is a member of the International Federation of

Purchasing and Supply Man-agement (IFPSM)