20090402 Nmtc Keynote V1.1

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Keynote Presentation April 2, 2009 John H. Andrews Chief Executive Officer iClient Global, LLC Fourth Annual Excellence Awards

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NM Tech Council Annual Excellence Awards Keynote Speech

Transcript of 20090402 Nmtc Keynote V1.1

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Keynote Presentation

April 2, 2009

John H. Andrews Chief Executive Officer

iClient Global, LLC

Fourth Annual Excellence Awards

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New Mexico Technology Council

Presentation Topics

Looking back: What can we learn?

Looking forward: What can we expect in terms of key technology trends?

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What would you do differently?

If you could relive the last 10 years with 20/20 hindsight, what would you do differently in your approach to business in terms of strategy or leadership or career?

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What would you do differently?

Develop more annuity-based versus project-based business

Do a better job at picking and retaining the best people

Be aware that innovation takes at least twice as long to become mainstream as seems rational

Become more globally aware and oriented

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What would you do differently?

Be more selective about prospective opportunities

Balance my network with thought leaders, business builders and other-industry contacts

Focus more on the business model than refining the new idea or vision

Take risk and be more entrepreneurial sooner

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What would you do differently?

I hope you can reflect on these ideas and benefit from the input of industry colleagues.

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Most significant technology trends

What are the most significant technology industry trends that will occur over the next 3 to 5 years?

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New Mexico Technology Council

TREND TOPIC ONE:

Cloud Computing

Defined: The provisioning of IT services over the internet.

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New Mexico Technology Council

At last, the fossil evidence to prove our theory! The dinosaurs died off – not because of a meteor or climate change

– but because their cloud computing platform collapsed!

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The Cloud Players

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Bare Metal People Process based hardware provisioning

HaaS – Hardware as a ServiceProgrammatic Interface for Hardware Provisioning

PaaS – Platform as a Service(Hardware Provisioning Hidden – Automatic Scaling)

SaaS – Software as a Service(Platform, Scaling and Hardware transparent)

Flexibility of Offering

Google Apps

Incr

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ng V

irtua

lizat

ion

Gmail

Salesforce.com

Amazon EC2/S3

Sun Caroline

Force.com

Google app engine

Amazon Simple DB

EDS (Infrastructure Outsourcing)

In house hosted servers

Cloud Player Market Analysis

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Advantages of Cloud Computing

EnterpriseAcquire services versus buy & maintain gear (turn fixed costs into variable)Reduce dependence on IT professionals to maintain legacy infrastructureEnhance strategic focus Scale capacity on demandAlways availableReduce time to market

Suppliers Enables selling of turn-key, annuity-based services

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Cloud Computing Outlook

Private clouds: insourcing of IT services via intranet – used by employees, customers & suppliers

Will leverage broadband and enable SaaS, social media, web 2.0 and mobility

Frame services – used in intuitive or automatic ways (e.g. search)

Border services – or on ramp – e.g. Right Scale assists with transition to Cloud

Add one more layer above the SaaS called Network Device Services

Providers who can evolve to repeatable and reliable services will thrive

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“there will be small number of big players and a large numbers of small players in the cloud computing space ”

– Dr. Eric Schmidt , CEO Google

“we had enough complexity inside Amazon that we were finding we were spending too much time on fine-grained coordination between our network engineering groups and our applications programming groups. Basically what we decided to do is build a [set of APIs] between those two layers so that you could just do coarse-grained coordination between those two groups. Amazon is, you know, just a web-scale application. “- Jeff Bezos , CEO Amazon on “how did Amazon end up creating AWS leaving the big iron vendors behind”

The world needs only five computers. - Thomas Watson , CEO IBM (1943)

- and then re-phrased by Greg Papadopoulos – CTO Sun Microsystems “there will be, more or less, five hyperscale, pan-global broadband computing services giants. There will be lots of regional players, of course; mostly, they will exist to meet national needs. That is, the network computing services business will look a lot like the energy business: a half-dozen global giants, a few dozen national and/or regional concerns, followed by wildcatters and specialists.”

Cloud Computing Outlook

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New Mexico Technology Council

TREND TOPIC TWO:

Social Media & Networking

The technology used in President Obama’s Campaign Current TV added Twitter posts into its coverage of the presidential debates as well as the Inauguration

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Social Media & Networking

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Social Media & Networking Sites

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Facebook Connect includes protocols for sharing identity, contacts, and content

Consortium of players including Google, MySpace, Plaxo, and Yahoo! are following standards: MySpace ID

Google Friend Connect

LinkedIn Applications

Two sets of standards exist

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Social media can change the way your customers think about your brand

It can change how often they think about it

You can change how loyal they are to your brand

But only if done strategically with long-term growth perspective

It’s a lot like fishing . . .

The Promise of Social Media & Networks

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Experiments in social media advertising, waiting for turnaround

Yahoo!, Google, Microsoft/Hotmail will test social media integration with Webmail products

Facebook Connect gains traction with media companies and begins to monetize with an ad network

Social shopping experiments start (retailers integrating social network data)

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Social Media & Networking Outlook

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New Mexico Technology Council

TREND TOPIC THREE:

Mobility

Until I can schedule surgery, just press here to retrieve your messages.

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WW Subscribers 3 billion going to 8 billion

Projecting 1,000 radio devices per subscriber

2009+ mobile device becomes active network node

Mobile content will be very important and significantly enhanced

From mega-portals (AOL) to me-portals (Facebook)

Mobility Overview

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mSearch design by Mac Funamizu

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San Francisco real-time night life

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mServices Growth Opportunity

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mBanking

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New Mexico Technology Council

TREND TOPIC FOUR:

Green Technology and Alternative Energy

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Green Technology & Alternative Energy

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Solar

Wind Power

Nuclear Power

Geothermal Power

Tidal Power

Hybrid Cars

60 mpg Diesel Acura TSX

Algae Biofuels

The BioEnergy Solution Tapestry

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BioFuels Issues

Food versus fuelConsumption of agricultural landWater usage

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BioFuels Outlook

Significant research and development on alternative energy and biofuelsJatropha and other forms of BioDiesel will make significant progress in the US market. Algae BioFuels will be commercialized resulting in refineries that can produce algae feedstocks that in turn produce Ethanol and BioDiesel in the same plant. Private enterprise will develop green energy sources.

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Contributing Colleagues

Charlie Babb Connect ZenMark Bradley Nextag.comHarman Cadis United Drugs Terry Cain AvnetDave Collins QwikBids.comMatthew George First Call USAScott Goldthwaite Hypercom CorpSteve Granek NeuStarMike Harris Midfield AdvisorsRobin Kennedy New HorizonsAlan Hald American LegalRick Hamada Avnet

Mike Hawksworth MSS Technologies Richard Lawson Group MobileChris Meyer Monitor NetworksWarren Mills Afterburner SolutionsBill Nanney WjN ConsultingFrank Picarello IT EntrepreneurBill Pittman SW EntreprenuerVan Potter InPlay Technologies Cliff Schertz Tiempo DevelopmentT Paul Thomas TradewindsGeorge Uema Emulex Eric Walton Tiempo Development

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New Mexico Technology Council

Thank you!

Congratulations to this years’ award recipients!

“The best way to predict the future is to create it.”

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About John H. Andrews

John H. Andrews has more than 30 years of progressive experience in the business services, teleservices, technology, financial services and consumer products industries. He currently serves as principal and chief executive officer of iClient Global LLC, a management advisory and consulting firm providing strategic, financial, operating and general management services to clients. He has held a number of executive management posts with several public and private organizations including Hypercom Corporation, Excell Agent Services, MicroAge, and The Dial Corporation.

Among his professional affiliations, Andrews is a 14-year member of the Myers Management CEO Forum and a member of the Arizona Chapter National Association of Corporate Directors. His education includes a B.S. degree in Accounting from Arizona State University and numerous executive education events including the Stanford Financial Management Program.