2009-2010 Switchvox Update. 2 Creative Innovation – Customer Satisfaction – Continual Quality...

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2009-2010 Switchvox Update

Transcript of 2009-2010 Switchvox Update. 2 Creative Innovation – Customer Satisfaction – Continual Quality...

Page 1: 2009-2010 Switchvox Update. 2 Creative Innovation – Customer Satisfaction – Continual Quality Improvement 2 Who am I? Tristan Barnum Degenhardt Director.

2009-2010

Switchvox Update

Page 2: 2009-2010 Switchvox Update. 2 Creative Innovation – Customer Satisfaction – Continual Quality Improvement 2 Who am I? Tristan Barnum Degenhardt Director.

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Who am I?

Tristan Barnum Degenhardt Director of Product Marketing for

Switchvox at Digium

Page 3: 2009-2010 Switchvox Update. 2 Creative Innovation – Customer Satisfaction – Continual Quality Improvement 2 Who am I? Tristan Barnum Degenhardt Director.

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Switchvox SMB 4.0

• Turnkey UC solutions• Affordable, feature-rich SMB phone

system, beyond PBX• Web-Aware UC• Based on Asterisk

Page 4: 2009-2010 Switchvox Update. 2 Creative Innovation – Customer Satisfaction – Continual Quality Improvement 2 Who am I? Tristan Barnum Degenhardt Director.

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Enterprise Class UC Features

Presence

Find Me/Follow Me

Integrated Chat

Conferencing

XML driven database Integration

Microsoft Integration

Unified Messaging

Fax over IP

Video Calling

Click to Call

Manage from Anywhere

IVR Editor

Multiple Phonebooks

Page 5: 2009-2010 Switchvox Update. 2 Creative Innovation – Customer Satisfaction – Continual Quality Improvement 2 Who am I? Tristan Barnum Degenhardt Director.

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Web Aware UC in action!

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Page 6: 2009-2010 Switchvox Update. 2 Creative Innovation – Customer Satisfaction – Continual Quality Improvement 2 Who am I? Tristan Barnum Degenhardt Director.

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Switchvox Developer Central

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Page 7: 2009-2010 Switchvox Update. 2 Creative Innovation – Customer Satisfaction – Continual Quality Improvement 2 Who am I? Tristan Barnum Degenhardt Director.

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Switchvox Notifier Suite

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Switchvox Notifier Suite

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The Future...

4.2

-Internationalization

-GUI & Sound Packs

-Documentation

-Marketing Materials

-This Year

4.5

- Phone Enhancements

- API additions

- Next Year

Page 10: 2009-2010 Switchvox Update. 2 Creative Innovation – Customer Satisfaction – Continual Quality Improvement 2 Who am I? Tristan Barnum Degenhardt Director.

Questions?