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    DITF Denkendorf Centre for Management Research Prof. Dr. Thomas Fischer

    e

    Innovative TextilesA Challenge for

    Knowledge-oriented Management

    ITMF Shanghai, October 2009

    Authors: Thomas Fischer, Armin Lau, Manuel HirschDITF Denkendorf Centre for Management Research

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    DITF Denkendorf Management Research.

    Institute for Textile Chemistryand Chemical Fibres

    German Institutes for Textileand Fibre Research Denkendorf

    Institute for Textile Technologyand Process Engineering

    Centre for Management Research

    http://www.ditf-denkendorf.de 2

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    DITF Denkendorf Management Research.3

    Textile World

    Disposal /Recycling

    ChemichalIndustries

    The ChemicalIndustry

    ServiceProvider

    The GarmentIndustry

    Non-conventionalTextile Processing

    Retail

    The ChemicalFibre Industry

    The Textile Industry

    Fiber Thread Fabric FinishedFabric

    Garrment(Fashion/Function)

    Home

    Distribution /Retail

    TextileServices

    PrivateUse /Con-

    sump-tion

    Indus-triel

    Use /Pro-

    duction

    Automotive Building Health Care ...

    Applications in

    Variety of Services

    andAppli-

    cations

    Others:(Textile) Mechanical Engineering, Laboratory Configuration and Services, Logistics,Insurances, Banking and Financing, Consultancy, Human Resources,Marketing, Software Development, ...

    2002-2009 DITF-MR Denkendorf,adopted March 2004 by CEN/ISSS Workshop TEX SPIN (TEXtile Supply Chain Integrated Network) within the

    CEN Workshop Agreement (CWA 14948) Guidelines for XML/EDITEX messages in the textile/clothing sector

    D e s i g n o f N e w S t r u c t u r e s a n d S e r v i c e s

    D e s i g n o f N e w S t r u c t u r e s a n d S e r v i c e s

    I m p r o v e m e n

    t o f T r a d i t i o

    n a l P r o c e s s e

    s, P r o d u c t s a n d A

    p p l i c a t i o n s

    I m p r o v e m e n

    t o f T r a d i t i o

    n a l P r o c e s s e

    s, P r o d u c t s a n d A

    p p l i c a t i o n s

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    DITF Denkendorf Management Research.4

    Major Research Activities and CoreCompetences of DITF-MR Denkendorf

    Knowledge ManagementInformation Management

    Innovation Management

    Change Management

    Supply Chain ManagementElectronic Business

    Quality ManagementEmvironment ManagementRisk Management

    http://www.ditf-denkendorf.de/mr

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    DITF Denkendorf Management Research.5

    Textile World

    Disposal /Recycling

    ChemichalIndustries

    The ChemicalIndustry

    ServiceProvider

    The GarmentIndustry

    Non-conventionalTextile Processing

    Retail

    The ChemicalFibre Industry

    The Textile Industry

    Fiber Thread Fabric FinishedFabric

    Garrment(Fashion/Function)

    Home

    Distribution /Retail

    TextileServices

    PrivateUse /Con-

    sump-tion

    Indus-triel

    Use /Pro-

    duction

    Automotive Building Health Care ...

    Applications in

    Variety of Services

    andAppli-

    cations

    Others:(Textile) Mechanical Engineering, Laboratory Configuration and Services, Logistics,Insurances, Banking and Financing, Consultancy, Human Resources,Marketing, Software Development, ...

    2002-2009 DITF-MR Denkendorf,adopted March 2004 by CEN/ISSS Workshop TEX SPIN (TEXtile Supply Chain Integrated Network) within the

    CEN Workshop Agreement (CWA 14948) Guidelines for XML/EDITEX messages in the textile/clothing sector

    D e s i g n o f N e w S t r u c t u r e s a n d S e r v i c e s

    D e s i g n o f N e w S t r u c t u r e s a n d S e r v i c e s

    I m p r o v e m e n

    t o f T r a d i t i o

    n a l P r o c e s s e

    s, P r o d u c t s a n d A

    p p l i c a t i o n s

    I m p r o v e m e n

    t o f T r a d i t i o

    n a l P r o c e s s e

    s, P r o d u c t s a n d A

    p p l i c a t i o n s

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    DITF Denkendorf Management Research.

    The AVALON Project

    Multifunctional textile structures driving new productionand organizational paradigms by textile SMEinteroperation Across high-added- VALue sect O rs for knowledge-based product/service creatio N

    Instrument: SME-IP of Priority 3: NMPContract Number: NMP2-CT-2005-515813

    Partners: 30 partners from 9 countries (20 SMEs)

    Duration: March 2005 May 2009

    Total Cost: 12,3 M ( Funding 7,4 M )

    Coordinator : DITF-MR Denkendorf

    More Information: www.avalon-eu.org 6

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    DITF Denkendorf Management Research.

    Agenda

    Technical Textiles Need for Innovation Managementand Collaboration Across Industrial Sectors

    Introduction to Collaborative Product PotentialAnalysis (cPPA)

    Workshop :Applied Collaborative Product Potential Analysis (cPPA)

    Implications for Collaborative Textile Innovation7

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    DITF Denkendorf Management Research.

    New Materials

    8

    Shape Memory Alloys:Superelasticity (for metals)Shape memory capability

    Carbon fibres

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    Modified Process Technologies

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    Active control of wire tension

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    New Fields of Application

    10

    Textile Architecture

    PZL Swidnik

    GZE

    Aerospace

    Medical applications

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    DITF Denkendorf Management Research.11

    Textile World

    Disposal /Recycling

    ChemichalIndustries

    The ChemicalIndustry

    ServiceProvider

    The GarmentIndustry

    Non-conventionalTextile Processing

    Retail

    The ChemicalFibre Industry

    The Textile Industry

    Fiber Thread Fabric FinishedFabric

    Garrment(Fashion/Function)

    Home

    Distribution /Retail

    TextileServices

    PrivateUse /Con-

    sump-tion

    Indus-triel

    Use /Pro-

    duction

    Automotive Building Health Care ...

    Applications in

    Variety of Services

    andAppli-

    cations

    Others:(Textile) Mechanical Engineering, Laboratory Configuration and Services, Logistics,Insurances, Banking and Financing, Consultancy, Human Resources,Marketing, Software Development, ...

    2002-2009 DITF-MR Denkendorf,adopted March 2004 by CEN/ISSS Workshop TEX SPIN (TEXtile Supply Chain Integrated Network) within the

    CEN Workshop Agreement (CWA 14948) Guidelines for XML/EDITEX messages in the textile/clothing sector

    D e s i g n o f N e w S t r u c t u r e s a n d S e r v i c e s

    D e s i g n o f N e w S t r u c t u r e s a n d S e r v i c e s

    I m p r o v e m e n

    t o f T r a d i t i o

    n a l P r o c e s s e

    s, P r o d u c t s a n d A

    p p l i c a t i o n s

    I m p r o v e m e n

    t o f T r a d i t i o

    n a l P r o c e s s e

    s, P r o d u c t s a n d A

    p p l i c a t i o n s

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    DITF Denkendorf Management Research.12

    Elements of Innovationfor High Added-Value Products

    Textile industries in cross-sectoral non-textile valueadding networks demand for developing the ability for innovation and reliability, risk control,and flexibility

    understanding the Culture of Cooperation and Collaborationin other branchesadapting to their needs, e.g. Just in Time-Delivery or ConcurrentEnterprising, Collaborative New Product Development andProduct Life Cycle Management

    New Quality of Partnership

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    DITF Denkendorf Management Research.14

    Subjects of Innovation

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    DITF Denkendorf Management Research15

    Mediation of opportuni-ties and requirements

    Suppliers: Industrial PartnersAdvanced materials and services for

    high tech engineering of novel products

    Markets/Customers: Industrial Partners

    NewT ext i l eAp p l i ca-

    t i ons

    Medical/Healthcare

    T ext i l eRei nf or c ed

    Ap p l i ca-t i ons

    Composites/Aircraft

    e.g. Auto-motive

    SME NetworkingTech no logyIntegrat ion :SM Es

    ResearchCentres

    TechnologyProvidersHigh Tech

    SMEs

    Research &Development

    AVALON Integrational Networking Approach

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    Constituting Elements of Smart Networks

    Conception:Smart Networks

    Technology

    MethodologyKnowledgeNetworking

    OrganisationalNetworking

    ICTNetworking

    Knowledge Hyperlinking

    ICT Hyperlinking

    Organisational Hyperlinking

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    DITF Denkendorf Management Research17

    C o mmuni c a t i ona nd C ol l a b o r at i onP l a t f or m

    AVALON Networking Through a Knowledge-basedCommunication and Collaboration Platform

    Demand Side/Customers:Markets, Industrial Partners, Consumers

    Supply Side: Industrial Partners

    Fiber Production and Functionalisation

    S e r v i c es and S up p or t

    T ec h nol og y Med i at or s / I nt eg r at or s Res ear c h C ent er s I T / S er v i c e P r o v i d er s C l eani ng / Moni t or i ng S er v i c es Mac h i ner y / P r oc es s i ng P r ov i d e r s Med i at or s / A s s oc i at i ons ...

    Intermediate ProcessingTextile Processing and Composite

    Processing

    Target ProductsNew Textile Applications and

    Textile Reinforced Applications

    Processing Value Chains

    Innovation Networks

    Markets

    Fibers

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    DITF Denkendorf Management Research18

    Knowledge oriented activities

    Innovation oriented activities

    Knowledge Assets KnowledgeWorkers

    Knowledge(Generation)Processes

    InnovationMethods

    InnovationActors

    InnovationProcesses

    Building a Basis for Innovation

    Communication and Collaboration Platform

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    DITF Denkendorf Management Research

    CollaborativeInnovation Knowledge Repository (CIKR)

    19

    Actors Methods

    Innovation Process

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    DITF Denkendorf Management Research20

    Knowledge-based Communication and CollaborationPlatform

    PublicArea

    CommunityArea

    Internal (TPG)Area

    Communication

    Coordination

    Cooperation

    Collaboration

    W e b s i t e

    W e b s i t

    e

    W i k i W i k i

    E f i k t o

    n

    E f i k t o

    n

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    Implemented Methods in the AVALON Project

    2107.02.11

    Distributed Knowledge

    IPM bet a Application(ModuleAAB)

    c L C A

    c F M E A

    c Q F D

    c P P A

    c I P R / E S S

    M e e t i n g M a n a

    g e m e n t

    M a t e r i a l O r d e r i n g

    Collaboration Platform

    Innovation Methods

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    DITF Denkendorf Management Research

    Collaborative Product Potential Analysis(cPPA) Basic Idea

    Systematic evaluation of product ideas in an earlyphase of the innovation process

    Identification of strengths and weaknesses

    Comparability of product ideas

    Different perspectives on the idea

    Knowledge contributions of partners

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    Collaborative Product Potential Analysis(cPPA) Structure

    Introduction

    Eight Dimensions of Success

    Product Characteristics Market Potential

    Financial Foundation Environment and Sustainability

    Customer Orientation Supply Chain Partnerships

    Competition Intensity Internal Competences

    Rating of Product Idea

    24

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    DITF Denkendorf Management Research.

    cPPA Eight Dimensions of Success

    1. Product CharacteristicsProduct requirements, customer needs, specifications

    2. Financial FoundationBudget, ROI, business plan,

    alliances

    3. Customer OrientationIntegration of customers,feedback tracking, satisfaction

    4. Competition IntensityNumber of competitors, quality of competitive products

    5. Market PotentialMarket shares, saturation, size,trends

    6. Environment and SustainabilityHolistic approaches, recycling,

    minimal consumptions, efficiency

    7. Supply Chain PartnershipsSupplier reliability, collaboration,strategic partnerships

    8. Internal CompetencesCore competences, outsourcing,IPR, dependencies to 3 rd parties

    25

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    DITF Denkendorf Management Research.

    cPPA Rating of Dimensions

    Rate your feeling :Quality and completeness of information givenFrom very good/enough (Feeling +3) to bad/not enough(Feeling -2)

    Rate your conviction:Conviction about information provided

    From very sure (Conviction 2) to doubtful (Conviction 0)

    Get a rating :Multiply the two values and insert it in the diagram

    26

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    Collaborative Product Potential Analysis(cPPA) Diagram

    -4

    Product Characteristics

    Market Potentials

    Customer Orientation

    Supply ChainPartnerships

    InternalCompetences

    CompetitionIntensity

    Environment &Sustainability

    FinancialFoundation

    27

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    cPPA Diagram Knowledge Contributions of Partners

    -4

    Product Characteristics

    Market Potentials

    Customer Orientation

    Supply ChainPartnerships

    InternalCompetences

    CompetitionIntensity

    Environment &Sustainability

    FinancialFoundation

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    Company

    Customer /

    Competitor ServiceProvider

    Supplier

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    -4

    Collaborative Product Potential Analysis(cPPA) - Diagram

    Product Characteristics

    Market Potentials

    Customer Orientation

    Supply ChainPartnerships

    InternalCompetences

    CompetitionIntensity

    Environment &Sustainability

    FinancialFoundation

    29

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    DITF Denkendorf Management Research.

    Agenda

    Technical Textiles Need for Innovation Managementand Collaboration Across Industrial Sectors

    Introduction to Collaborative Product PotentialAnalysis (cPPA)

    Workshop :Applied Collaborative Product Potential Analysis (cPPA)

    Implications for Collaborative Textile Innovation

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    Orthopaedic support incorporating Nitinol wires

    Development leader:Grado Zero Espace (GZE), Italy

    Product idea:Current orthopaedic support is either a flexible bandage or a rigidstructure. With a hybrid textile incorporating Nitinol wires, aintermediary solution can be reached.

    Workshop Example from the AVALON Project

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    The following workshop material has been developed in closecollaboration with Grado Zero Espace.We thank in particular Mr. Marco Giacomelli for his very valuablecontribution and Grado Zero Espace for the courtesy to use it for thisworkshop.

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    Acknowledgement

    Marco Giacomelli

    Grado Zero EspaceVia 8 Marzo, 8

    50053 Empoli, Terrafino (Fi) , ItalyMail: [email protected]

    Web: www.gzespace.com

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    DITF Denkendorf Management Research.

    Grado Zero Espace

    Saes Getters

    CNR-IENI, dAppolonia, TEA,DITF-MR, PE International

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    Knowledge Contributions to cPPA by GZE

    Suppliers

    Company

    Customers

    Service

    Providers

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    DITF Denkendorf Management Research. 34

    Knowledge Networking of Target ProductGroup Orthopedic Support

    Orthopedic support

    Saes Getters

    Integration knowledgeon life cycle management

    SMA filaments

    PE International

    Knowledge on FEMfor virtual prototyping

    Integration knowledgeon virtual innovationcentre methodology

    TEA

    CNR-IENIDITF-MR

    Integration knowledge onsupply network structures

    GZE

    Production of SMAfilaments for orthopedic

    support

    Customer RequirementsOrthopedic support production

    Knowledge on chemicalcomposition

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    Collaborative Product Potential Analysis(cPPA) Structure

    Introduction

    Eight Dimensions of Success

    Product Characteristics Market Potential

    Financial Foundation Environment and Sustainability

    Customer Orientation Supply Chain Partnerships

    Competition Intensity Internal Competences

    Rating of Product Idea

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    What are your expectations towards acompression device?

    Which special needs / requirements does the product have to meet?

    What products / services could be used to complement the product?Which ones are mandatory and which are an add-on?

    Which products in the portfolio of GZE are affected from the new product,in what way and to what extent?

    36

    cPPA Product Characteristics Group A

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    Describe and model the Value Chain for the SMA product

    Who are potential customers / end-users / distributors?How many are there and how big are they?

    What specific added value can the product offer to you as a potential end-user? How much are you willing to pay for it?

    Discuss: Are the expectations / needs of different customers alike?

    Which customers could be potential partners for GZE?

    37

    cPPA Customer Orientation Group B

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    Describe the target market. Include for exampleits size and its saturation.

    How will the market probably develop? Could the market disappear and if yes how long will it last?

    What are market entrance / exit barriers? What are the costs to crossthem? (e.g., is retreat possible if assumptions prove wrong and productis not worth developing?)

    38

    cPPA Market Potential Group C

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    Form 3 groups with about the same size!Group A: Product Characteristics

    Group B: Customer Orientation

    Group C: Market Potential

    Distribute the prepared materials!

    Try to answer the questions for each group by readingthe material and by discussing within your group!

    39

    Workshop Part

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    Explain in brief the application idea, the target market,and the business model for which this analysis is done.

    Orthopedic support by hybrid fabric containing Ni-Ti wiresProduct between a simple bandage (or elastic bandage) and a stiff supportMedical or rehabilitative treatment of the injured or weak elbowDifferent functionalities ranging from the easy wearability to the smart

    compression or the partial mobility reduction

    Is it a completely new idea or an upgrade? How does it fit to your companys core competences? How does it fit to your businessobjectives / strategy?

    Expertise in terms of materials, smart textiles and technology transfer Not a huge expertise in the field of orthopaedic supportSpecific knowledge through collaboration with several partners

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    cPPA Introduction GZE Answers

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    What are the customer expectations?Easy wearability and mobility reductionCustomized to patient needs

    Which special needs / requirements does the product have to meet?Anti-allergicResistant to a number of washing cycles

    What products / services could be used to complement the product?Which ones are mandatory and which are an add-on?

    Which products in your portfolio are affected from the new product, inwhat way and to what extent?

    Extension of current portfolio, no negative effects expected

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    cPPA Product Characteristics GZE Answers

    2

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    How much money do you need until the product couldbe sold? How could the money be obtained?When will the break-even point be reached?

    What market share might be possible? What is the targeted total volume

    of sales?

    What range of prices is possible? What could be the return?Specific application field will justify relatively high product costs

    42

    cPPA Financial Foundation GZE Answers

    2

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    Describe and model the Value Chain for your productYarn & Wire Filament Prep. Circular Knitting Finishing

    Who are potential customers / end-users / distributors?How many are there and how big are they?

    Phase 1: Sales to medical device distributors and medical divisionsPhase 2: Becoming the "competitive standard

    Phase 3: Branding for mind share and market dominationWhat specific added value does your product offer (to customers and toyou)? How much are customers willing to pay for it?

    First lightweight elbow support with adjustable functionality

    Are the expectations / needs of different customers alike?

    Focus must be on customization of size, rigidity etc.Which customers would be willing to cooperate with you?

    43

    cPPA Customer Orientation GZE Answers

    2

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    Describe the target market. Include for exampleits size and its saturation.

    Market for compression devices has been static for 60 yearsDifferent market segment, biggest share probably for people between 40 and 60

    How will the market probably develop? Could the market disappear and if

    yes how long will it last?Constant growth for the last decade (5-10% per year)Continuous development expected

    What are market entrance / exit barriers? What are the costs to cross

    them? (e.g., is retreat possible if assumptions prove wrong and productis not worth developing?)

    Low entry barriers, production, sales and distribution channels already exist

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    cPPA Market Potential GZE Answers

    1

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    What are important environmental aspects to bementioned (energy consumption, contaminates,material and process dropout, etc.)?

    Material not environmentally dangerousOptimization of production processes to reduce wasteEnergy consumption of processes similar to traditional textile production

    How long do you think your new product / process / service will be used?Will there be continuous improvements and new versions of your development or will it be of short term interest?

    Medical sector long-term interestHigh value added product, high complexity continuous improvements andoptimizations necessary

    46

    cPPA Environment and Sustainability GZEAnswers

    4

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    6

    Who are suppliers? How many are there?What are past experiences with the suppliers?Is it possible that a partner leaves your group?Is a shortage of supply possible?

    Current supply chain is already completely developedTrust between partners is high

    Probability that a partner leaves the network is lowPossible substitutes for partners are known and could fill in vacant positions inshort time

    Who could be potential partners to bring benefit to the product? What arepast experiences with these partners? Are they crucial?

    See above

    47

    cPPA Supply Chain Partnerships GZEAnswers

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    What abilities do you need to develop, produce andsell the product? Which ones do you not yet possess?

    Partner network has all the necessary knowledge, expertiseand capabilities for the development, production and selling of the product

    Which (potential) partners could help you? Thinking about outsourcing,

    will you keep enough know-how to stay the core partner in your group?Partner network does not need external servicesDue to the high complexity of product and manufacturing process, the knowledgeneeded is much larger than the expertise of every specific partner

    48

    cPPA Internal Competences GZE Answers

    4

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    Which are (for you) the most valuable insights yougained up to now? How do you rate them?

    Product is the result of active collaborationVarious partners with different know-how, expertise and interestsStrong partnership will leaves good expectations for the future, both for themanufacture and commercialization of this products and successive ones

    If your assumptions are correct, will the product be profitable? Whatis your overall impression? How do you feel about it?Good impact on the market is expected

    What are the next steps to take? Which areas are still unclear and need tobe further evaluated? How do you counter negative factors?

    Concept and prototype developmentOptimisation of performanceCertification of products

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    cPPA - Conclusions GZE Answers

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    Collaborative Product Potential Analysis(cPPA) - Diagram

    Product Characteristics

    Market Potentials

    Customer Orientation

    Supply ChainPartnerships

    InternalCompetences

    CompetitionIntensity

    Environment &Sustainability

    FinancialFoundation

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    Agenda

    Technical Textiles Need for Innovation Managementand Collaboration Across Industrial Sectors

    Introduction to Collaborative Product PotentialAnalysis (cPPA)

    Workshop :Applied Collaborative Product Potential Analysis (cPPA)

    Implications for Collaborative Textile Innovation

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    Multiple knowledge fields covered by differentpartners are necessary to perform a valuable ProductPotential Analysis

    Customers Customer Orientation, Market Potentials

    Competitors Competition Intensity Suppliers Supply Chain Partnerships

    Service Providers Internal Competences

    Collaboration is essential for powerful innovations

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    Implications for Collaborative TextileInnovation

    Competitors

    Suppliers Company Customers

    ServiceProviders

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    Implementation of the Product Potential Analysis on theefikton collaboration platform

    Web access allows simultaneous contribution of locallydispersed partners!

    Clear role model controls access to the analysis!

    Specific questions can be delegated to selected partners!Results can be shared with selected partners!Integration with other innovation management applicationson the platform, e.g. Innovation Project Management (for launchof PPA, distribution of tasks etc.)

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    Support of Collaborative PPA through IT

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    Efikton Collaboration Platform

    D y n a m i c

    S e c u r e

    N e t w o r k i n g

    O p e n

    C o l l a b o

    r a t i v e

    M u l t i l i n

    g u a l

    Diasfalisis Ltd.25 El. Venizelou ave.Nea Smirni17123 GreeceWeb: www.diasfalisis.com