2008 exHiBition reVieW - ResponseSource · 2008. 6. 22. · Godin, managing director, said:...

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2008 exHiBition reVieW

Transcript of 2008 exHiBition reVieW - ResponseSource · 2008. 6. 22. · Godin, managing director, said:...

Page 1: 2008 exHiBition reVieW - ResponseSource · 2008. 6. 22. · Godin, managing director, said: “It’s almost a computer that speaks.” ... passenger terminal expo 2008 exhibition

2008 exHiBition reVieW

Page 2: 2008 exHiBition reVieW - ResponseSource · 2008. 6. 22. · Godin, managing director, said: “It’s almost a computer that speaks.” ... passenger terminal expo 2008 exhibition

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ADVISORY SERVICES Service Level Agreements are defined as part of the airport management process. Airports and airport agents are com-mitted to providing a stand-ardised level of service to the users. But how can we ensure that the quality of service provided achieves the standard established? At the Expo, Aertec showed how – by helping airports and air-port agents to define, meas-ure and analyse SLA indica-tors. It has developed a methodology supported by the use of information tech-nology. By automating the

data capture, it enables obtaining complete informa-tion regarding the quality of service provided and helps the analysis of the results.

Terminals offer a great opportunity to travel, meet, wait and shop. A healthy ter-minal is functional, pleasant and safe for everyone. NPC explained its Circle of Five strategy to visitors. It is a tool that considers the five aspects that NPC believes define the success of a loca-tion and produces a location scan that enables managers to make full use of the potential of a terminal.

BAGGAGE HANDLINGThe Expo marked the launch of a new product from Vanderlande Industries. Developed with QuinTech Engineering Innovations, it aims to reduce problems with baggage that is difficult to handle – long straps, wheels and awkward shapes.

Siemens presented its new system for efficient bag-gage identification using RFID technology in the UHF band. Simatic RBS offers more efficiency in baggage management and is easily integrated with systems that are currently in place.

LL-BRS, a low-cost bag-gage reconciliation system, was launched by Luggage Logistics. It simplifies the reconciliation process and promises customer savings of up to 75 percent compared with other solutions.

ALSTEF introduced its latest technology in baggage handling systems with the DCV Beumer autover system BA55. The DCV offers an automated sorting system and flexibility because vari-ous operational modes are available. Low operating costs are supported by easily centralised maintenance, low

March 2008 | PASSENGER TERMINAL WORLD

Conrac, a leading FIDS supplier and manufacturer of professional public displays for indoor and outdoor use, introduced a selection of new products. Launched at the Expo was Conrac’s entirely new housing concept for its public display series, featuring a dual-stream cooling system. This innovative concept considerably prolongs the lifetime of displays. Further products were an 82in (diagonal) LCD/TFT screen in portrait format, interactive FIDS displays with touch screen, and public displays with integrated industrial PC.

Passenger Terminal Expo 2008 at the RAI in Amsterdam on 15, 16 and 17 April looked set to be the biggest Expo of its sort – and it didn’t disappoint.

With 3,500 attendees at the exhibition, including 850 delegates who listened to over 200 speakers at the conference, the trip to the country famous for its clogs and cyclists gave visitors the opportunity to have an exclusive look at the latest innovations in the airport terminal world. Everything from security, baggage handling and ticketing to IT solutions, seating and boarding technology was on display by exhibitors who came from 200 of the industry’s leading players.

“we’ve had an excellent response for our new InnovatIon from aIrport desIgners,

developers and operatIonal managers from all over the world” Terry Fox, project coordinator, IAC

“we’ve made a couple of verY InterestIng

contacts. It’s a great chance for networkIng”

Andreas Droste, senior industry consultant aviation industries, T Systems

power consumption and a reduction in the number of spare parts.

DISPLAYS AND ANNOUNCEMENTSTopsystem’s portfolio, which focuses on the com-plete integration of heteroge-neous aviation IT systems, was on show. A comprehen-sive standalone AODB, in combination with a sophisti-cated message broker featur-ing extensive and flexible interfaces, is the basis for unlimited cross-system data exchange such as FIDS and IATA messaging. With the sophisticated GHS-System Suite, Topsystem offered an extensive modular software solution for planning and controlling handling-related processes, which range from contract invoicing, drafting and flight scheduling to service and fee recording.

Vogel’s Professional is a support specialist for audio and video equipment and introduced its new TVskin line of custom covers for LCD and plasma screens at the Expo. TVskin enables companies to create a custom housing for their displays, complete with logo and other house-style elements to rein-force brand identity.

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Manufacturer of intelli-gent announcement systems AviaVox stunned visitors to its booth with its Zone Visualizer – an option that enables announcements to be made automatically in a spe-cific PA zone of an airport. The system supports board-ing procedures at the gate for airlines and can be used by airline gate staff and handling agencies. It can support more than 16,000 announcements in 14 languages. Johan Godin, managing director, said: “It’s almost a computer that speaks.” And it sounds convincingly realistic.

As the company’s core business, FIDS was the focus at Infologic’s booth. On dis-play were screen clusters that show real-time flight infor-mation in combination with other content, which could include movie clips, short films, announcements and safety details. As a result, there is possible revenue and reduction in operation costs. The system can support all languages and feature alter-nating displays. The display clusters are currently unique at Schiphol.

FACILITIESAlready an award-winning design, CU°BI°ST Creations modules – completely private, semi-permanent environments – were shown by Boone International. Waiting passengers can rest, freshen up, relax by playing video games or watching movies, or work and meet with colleagues.

Euromate presented Smoke ’n’ Go, a line of prod-ucts designed to remove tobacco smoke and unpleas-ant odours. On the compa-ny’s stand was a smoke cabin

PASSENGER TERMINAL WORLD | March 2008

Strulik came along to Amsterdam. Its team was keen to discuss recent work on Heathrow Terminal 5, which included a column displacement diffuser built as design columns from LSE stainless steel material, and induction displacement diffusers hidden behind glass wall panels. Strulik works as an integrated partner in the production design team, which comprises client, engineers and architects. This is done from an early stage, enabling solutions to be defined, specified, built, tested and supplied with a guarantee of function.

Vitra had a range of its public seating systems on display. Airline is a modular waiting system for airports designed by Norman Foster. Its advantages include its economical use of space, great flexibility, minimal maintenance requirements, robust-ness and longevity. It currently adorns gates and terminals in many major airports around the world, including London Heathrow Terminal 5, Frankfurt and Toronto.

Pascal Berberat, head of airport division, made an announcement exclusively at the Expo: “Something is cooking for next year.”

“It’s the best show ever In the IndustrY. we meet so manY hIgh-level It consultants,aIrports and aIrlInes, so we’re goIng to bethere In abu dhabI and london”Pascal Thomas, international sales director, Desko

that confines smoke within its walls and is accessible to wheelchairs and passengers with carry-on luggage.

IT20/20 showed its complete airport management system built upon a fully integrated suite of software modules, including FIDS, aeronautical billing, resource manage-ment, property management, IVR, staff intranet, common-use passenger processing and AODB. The company special-ises in supplying customers with turnkey solutions, including the supply of equipment, software, consul-tancy, professional services and system support. Amsterdam RAI was the site of the first showing of the common-use passenger processing system – a PC with virtualisation technology

that has a cheaper cost of entry and is much cheaper to maintain. It is currently used by Melbourne Airport and the Calgary Airport Authority.

After selling its passenger boarding bridges business line in 2006, one of Spain’s leading engineering compa-nies TEAM kicked off 2008 with a comeback in the air-port passenger terminal mar-ket by attending the Expo with a portfolio of products and services. It exhibited tools that enhance ground support operations, specific passenger terminal equip-ment and a range of products for aircraft recovery. In the field of services, TEAM offers technical maintenance, infor-mation and PRM service solutions, as well as a unique design service for sophisticat-ed PBB routeing and imple-mentation planning.

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waiting areas and enables a thorough analysis of passen-ger behaviour and flow, was on display. Representatives also demonstrated a method for operating common-use passenger systems economi-cally and efficiently. A dem-onstration highlighted a cost-effective interface between DCS and BHS/BRS.

Also on show at this year’s Expo was AeroTURN Pro 2.0, a CAD-based pro-gram from Transoft Solutions. Created for use by airport planners and engi-neers to assist them in devel-oping a range of airside projects, including runways and taxiways as well as aprons and gates, the soft-ware enables the design and evaluation of airport gate lay-outs with docking between aircraft and passenger board-ing bridges.

Airline boarding innova-tion Mobi-pass was show-cased by Mobiqa. It incor-porates passengers’ flight details in an IATA-compliant barcode, together with airline logo and flight information, which is sent to passengers’ mobile phones in the form of an MMS message.

In addition to airport planning services and con-sultation, Airport Research Center demonstrated how to supplement CAST Terminal, with new modules for aircraft traffic, ground handling and vehicle traffic on show.

Damarel’s products strive to reduce passenger queuing times and help cus-tomers control IT costs and maximise IT investments. Exclusive to the Expo was the FiNDnet suite, a ground handling system for managing flight schedules, recording

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Nemorelax garnered its fair share of national media attention during the Expo. A session with one of the Netherlands’ most popular evening shows – Hart van Nederland – as well as two newspaper articles helped share its revolutionary concept with the airline industry and public. Nemorelax provides escapist relaxation in crowded, stressful environments by taking users away from the hustle of airports and offering them the chance to work, relax or take a short nap. A Nemorelax suite of six units took a prime location in Amsterdam and gave visitors the chance to experience how it feels to relax in its unique design.

A layer of plastic – shrink wrap, not stretch wrap – that is wrapped tightly around luggage using hot air: the new method of sealing luggage that was on show from Seal & Go. It is environmentally friendly as it uses less material than traditional wrapping. Additional uses of the product, including tracking and tracing, were also showcased. The company had the entire processing machine on display and was able to provide demonstrations. CEO Paul Rijkhoff announced that at least four airports will begin using the system this year.

“You have to be here. If You don’t go,

You don’t know what You’re mIssIng”

Frits Kuipers, director consumer international, Amsterdam Airport Schiphol

passenger terminal expo 2008 exhibition review

Expresso, which pro-duced the world’s first alu-minium baggage cart in 1991, held its first public viewing of the VariCart – a BAA-exclusive baggage trol-ley that is used at terminals 4 and 5 of Heathrow, and is lighter and easier to control than other carts. There are integrated RFID transponders in each trolley.

Also on display was Inform’s Groundstar, a ground-resource manage-ment suite. Its shift pattern generator optimises shift demand and roster sequences in one integrated step. Its rostering system, the Shift Pattern Generator, which determines the most optical shift pattern for staff, was also on display. The Expo

was the first time Inform’s Hub Control was shown in public. It is an overview of what happens with a flight – from cleaning to loading.

A quality repair service for check-in and document processing systems was on offer from Amcor, which exhibited its latest inventory management and logistics systems. Richard Guglielmo,

chief operating officer, summed it up best: “We can do it better, cheaper, faster.”

The IT department of Münster/Osnabrück International Airport pre-sented developments in areas of processing and technology that have been successfully implemented in recent years. GAVS, a new system that optimises access to airport

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During the Expo, AKABA presented a selection of furniture from its airport seating catalogue. On display were its long-wait area suited Nomad and Compas benches, along with different upholstery possibilities. In addition its Gorka, Egoki and Bilbao benches and a choice of stackable seats and hospitality-oriented tables were shown.

chargeable services and pro-ducing invoices.

Incontrol Enterprise Dynamics presented Samanta, an application for airport simulation and capac-ity management. Samanta offers a variety of modules to simulate and analyse termi-nal buildings and baggage handling systems, along with cargo and airside operations. A GateCapacityManager module, which enables the required number of aircraft stands to be determined, and a PaxBaxAnalyzer to quickly assess expected flows in the terminals are included. Rogier Lezer, sales and marketing representative, explained its benefit: “You can experiment with all kinds of scenarios to discover what consequences there will be.”

Ultra exhibited its latest airport IT solutions designed to make airport, airline and ground-handling operations efficient, secure and cost effective. Its latest airport operational common-use passenger processing, bag-gage and ground-handling solutions, all of which have been installed at internation-al and domestic airports worldwide, were on display at the Expo.

Jeppesen, a subsidiary of The Boeing Company, showcased its terminal man-agement solution software TMS, a modular suite of resource allocation tools used to manage a range of airport resources. Other resource allocation and optimisation software tools and a fast-time gate-to-gate simulation tool were also on display.

On show from UFIS Airport Solutions was the Universal Flight Information System, a traffic and resource

Presenting itself for the first time as Logan Teleflex Axima Airport Services, the company strived to bring together its baggage handling capabil-ity (Logan) with its operation and maintenance capability (Axima). Telebag – a new version with a changed drive system and WiFi communication that has never been shown before – was on display, as was Tilt Tray Sorter. Mike Jeffery, managing director of Logan Teleflex, said: “We offer a fully integrated end-to-end service, from the design of baggage systems to the operations and maintenance – even facilities maintenance.”

“we took a faIrlY sIzeable stand and we’ve hada good share of the vIsItors – a lot of Interest.we’re verY happY wIth the response”Mike Jeffery, managing director, Logan Teleflex

planning and management system that offers efficiency in facility and resource man-agement. UFIS Airport Innovation, a daughter com-pany of UFIS-AS and co-exhibitor, showcased its trademark and software solu-tion BRAINS (Baggage Routing and Information System). BRAINS covers low-level to high-level controls.

Sky-BI, which enables reporting, planning and fore-casting of traffic figures and airport revenues, was exhib-ited at the Expo by ISO Software Systeme. The program considers what-if scenarios and typically dem-onstrates best-case, worst-case and most probable-case scenarios to the user. Reporting comprises monthly operation and commercial data reporting for manage-ment, and forecasting for business purposes comprises how many passengers there will be and how revenue can be generated.

MapTable, a new method of communicating, was the focal point of Naco’s exhibit. MapTable is a digital drafting

table featuring a 45in LCD screen that is operated by means of a digital pen. Demonstrations were given on the creative approach and the design process of airport land use.

Simtra Aerotech pre-sented its latest version of PathPlanner A5, featuring an upgraded gate module for aircraft parking design. Animation of boarding bridge movement is an addi-tion to the presentation func-tions in the software.

Scheduler Expert Icarus, a workforce and workload management solution designed for airport busi-nesses, was presented by ICIT. Its functions include optimising workload, gener-ating employee schedules and time reports, planning with scenarios and preparing data for payroll systems.

PASSENGER HANDLINGThe 3D Multi-Band System, an integrated system for managing airport move-ments, was shown by Sogaer. The system consists of a radar and set of optical

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Members of the Segway team were spotted driving around the exhibition hall on the two-wheel PT – a safe, clean mode of transportation used by security personnel, consumers and businesses within airport terminals. It enables users to move among crowds, can help increase staff response times and is capable of travelling indoors and outdoors. Visitors to the booth were also seen trying out the innovation.

“there’s a wIde collectIon of vendors,

contacts, great InformatIon and

excellent dIsplaYs. we can see all our

supplIers In the same place”

David Wilding, airports, cargo and overseas

IT business partner, Virgin Atlantic Airways

A baggage-loading cell with a robot equipped with a specially developed tool to feed incoming baggage from the transport belt into containers and onto ramp carts was shown by Grenzebach Automation, a specialist in automated baggage loading and offloading. The system reduces physical strain on operating personnel and minimises loading errors and damage.

and IR cameras, GPS trans-ponders and P/T cameras equipped with high-zoom factor optics. The system logic and real-time process-ing enable users to signal every movement that takes place on the monitored area regardless of visibility condi-tions, and provides the oper-ator with tools for a detailed visual investigation of sig-nalled events, plus recording and filing capabilities.

PAX2sim 2008, a solution to simulate and optimise pas-senger flow and waiting times in terminals, was exhibited by Simcore. It assesses passenger numbers and generates trends. A schedule of passenger arriv-als is then generated, with passenger characteristics on a given period of time. The program provides static and dynamic analyses and is able to calculate resource alloca-tions, waiting times and pas-senger stays. Fabrice Bizette, who is project manager, explained its benefits: “It gives visibility on airport operations. You have resource allocation such as

check-in allocation and

boarding gate allocation, and based on a flow diagram you’re able to build your connection between points in the terminal. You have both static and dynamic simula-tion – static because you are able to see results of your data and dynamic because you can make a simulation of passenger flow based on flight plans.”

Queue management was on offer from Blue Eye Video. Its systems for count-ing queues and estimating waiting times attracted many visitors. The system is called Video Counting Sensor and there are three kinds of sen-sor available: B-Queue, B-Top and B-Track. Video is not used, so storage is not necessary. Details of custom-er behaviour can be used to optimise movement.

SEATINGOn its stand Sellex offered ERA, a seating system featur-ing individual seats and backs that are placed on a beam for collective use indoors and outdoors.

OMK introduced two new Trax seating concepts –

High Back in Coach Hide, which is made with saddle stitching, and the Seville, a stylised seat that has recently been customised for installa-tion at London Heathrow T5.

SECURITYLuxembourg-based IEE showcased its innovative vision sensor, which offers a variety of airport safety and security applications – rang-ing from people counting to movement and single-person detection. The IEE-patented 3D-MLI Sensor technology also detects objects that have been removed and left behind. It is based on the optical time-of-flight princi-ple and measures modulated light intensity by using an infrared illumination, which enables the sensor to meas-ure with extreme accuracy and ensures exact data col-lection and interpretation regardless of the lighting conditions in the analysed area. IEE offered visitors at this year’s Expo the opportu-nity to take part in a demon-stration. Also shown were single gate counters – to see whether one or two people enter through a gate. 3D does not mistake two people who are close together for one person.

D-Tec System Consulting, a provider of security solutions, demon-strated some of the latest developments in layered voice analysis, developed by the Israeli company Nemesysco. Demonstrations of GK1, an automatic and unbiased emotion screening system intended for quick identification of criminal intention and crime-in-progress access control points, were given, as well

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“It’s a great opportunItY for all aIrportrepresentatIves and aIrport servIce provIdersto get together and share unIque Ideas andInnovatIons about new technologY”Angelique Costa, university professor, Germany

as demonstrations of the pre-employment SW LVA-I, which can be used to evalu-ate a candidate or employee’s integrity risk. For realistic test and training purposes a variety of explosives simu-lants and test devices was also shown.

The Expo gave Visual Defence the opportunity to showcase its Command & Control Center (3C) software platform. 3C provides air-ports with a customisable and scalable solution to con-verge physical security sub-systems into one easy-to-manage system.

TICKETING AND BOARDINGShawn Richards, managing director of INK Aviation, summed up what his compa-ny had to offer: “INK Aviation is launching Web Messaging, a third way of messaging that will shake up the industry and offer some-thing more than the solu-tions offered by the current duopoly that exists in mes-saging. It enables airlines and airports to handle, transmit and receive operational mes-saging using the efficiency of the internet. We bring in connectivity from multiple providers that can terminate on routers that are peered, so if any of them fail, the opera-tions are taken over by the other router. Therefore you have resiliency on a local level. Messages are delivered to shared servers. We provide a free API that makes it easy to connect using a wide range of adaptors, ranging from Type A to Type B to EDI. Once an airline is inte-grated with this messaging, it is able to use it in any other airport in which we are

installed, so primarily we are targeting hub-to-hub traffic.”

Visitors to Intermec’s booth saw solutions for RFID baggage tags, 2D-barcode boarding passes and other related applications. Experts were on hand to discuss customers’ needs and explain how the compa-ny’s products can help sim-plify airport business.

Höft & Wessel and Materna offered a range of e-channel check-in technolo-gies, including CUSS check-in systems, a CUSS baggage drop-off system, e-ticketing and web check-in. New to the range and on display at the Expo was a homogene-ous product family that incorporates all check-in access channels: kiosk check-in based on almex.express and Massai CUSS system, and web check-in and mobile phone check-in, all using the same business logic and operational infrastruc-ture. A system for monitoring and system administration was also presented.

Self-service solutions for kiosk, web and mobile check-in options were pre-sented by Lufthansa Solutions. The company’s solutions are used to provide improved control and flexi-bility for travellers.

Automatic Systems’ new solutions to save time for passengers and cut costs for airlines were on display. The SNG Immigration Gate guarantees that each person transiting from one country to another is duly authorised and aims to strengthen the security of national borders while streamlining processes. The SBG SpeedBoarding gate with biometric or barcode

passenger terminal expo 2008 exhibition review

readers is designed to accel-erate throughput and enhance security controls at boarding checkpoints.

Mbarc offered scanning and validation solutions for 2D mobile barcodes and 2D e-ticket barcodes. Its mobile ticketing solutions, including booking, mobile phone tick-ets, self-service check-in kiosks and self-service board-ing, were on display. It showed a scanner for mobile barcodes and launched hard-ware products – a self-service ticketing kiosk, which con-verts mobile tickets into printouts, and a self-service boarding gate. The company also explored using a mobile phone for a loyalty scheme – by, for instance, sending free coffee vouchers direct to phones. The tech-nology also offers airlines the opportunity to be proactive – for example when there is a gate change, an SMS can be sent to passengers.

Bagdrop Systems delivered its solution to increasing terminal capacity, providing positive passenger experiences and reducing operational costs – its self-service check-in systems, including automated baggage verification and acceptance. On display was BagDrop, a full service organisation, integrating CI systems into terminal design, with baggage handling systems as well as airport and airline systems. The company also supplies maintenance. Check-in with BagDrop can be applied to terminal refurbishments, new terminal developments and remote facilities.

Furnishing at least 120 airports worldwide, Kusch+Co has developed a new feature to complement its series and displayed it at the Expo. Series 7000 can enclose pillars and form free-standing seating arrangements in different shapes and sizes. The triangular support structure, to which the seat units can be at-tached on both sides, opens up architectural and functional possibilities.

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“the expo provIdes us wIth opportunItIes

to reach global markets that otherwIse

would be verY dIffIcult to reach”

Milton Carrasco, Transoft Solutions

passenger terminal expo 2008 exhibition review

were standardised, user-friendly terminal furniture, ranging from check-in counters to gate solutions. Finally the company present-ed a glimpse of the future with the integration of IT systems (CUTE and CUSS), security and automation into its terminal interior items.

Dane Technologies introduced a faster and safer way of working by maximis-ing productivity while reduc-ing potential for injury. To assist with the ability to manoeuvre rows of baggage trolleys, the company has developed battery-powered QuicKART M3. Wheelchair Mover assists in the transpor-tation of wheelchair-bound passengers up and through jetways with secure control. The new M3i is designed to move heavy-wheeled loads of nearly every configuration, with unparalleled manoeu-vrability and control.

Via Guide, a producer of public guidance systems, introduced its webbing sys-tem JetTrac. With one- and two-belt mechanisms JetTrac enables airport staff to quick-ly and effectively secure air-craft using a belt length of 20m (or two-belt mecha-nisms at 20m each) during short ground-handling times. A further product on show was a low-current illuminat-ed panel, which can be used between two posts.

The flexibility of synthetic floor coverings was revealed by Bolidt Synthetic Products & Systems. A new floor development from the company was Bolidtop Print – users are able to place patterns, wallpaper and logos onto floors, thereby creating a wide range of advertising opportunities.

Real Time Engineering was on hand to demonstrate FirstPass, its mobile phone barcoded boarding pass solu-tion, which is fully compliant with IATA standards. Its

BCBP scanning solution RT-Scan, and RT-Queue, which provides a real-time view of passenger flow and measures passenger numbers and queue times, were shown.

PassPortal took centre stage at ServiceTec Airport Services International’s

IER exhibited a range of its cost-effective solutions to safely process and optimise the management of passengers and baggage. IER proposed an exciting range of multifunction, multi-input printers for boarding passes and bag tags, as well as multiformat barcode readers. The IER CUSS kiosk range meets the latest trends in passenger travel such as e-ticketing, 2D-barcode boarding passes and the ability to read e-passports. Also on offer from IER were self-service applications for passenger processing and airline back-office systems including revenue accounting software and invoicing applications. In addition the Speed Boarding Gate, which is a solution to enhance security controls at boarding checkpoints, was unveiled for the first time.

Bart Govaert, managing director of Opalio, discussed why the company’s signage does things differently: “It’s all about grabbing people’s attention.” His product is the SpinnXS, an earlier version of which was seen on Dutch TV’s version of Dragons’ Den. It is a digital movie screen that turns 360 degrees at a variety of speeds. He ex-plained further: “All hardware providers are thinking in the same box. The real attraction is movement, so we made the whole design move. It turns heads.” The content

and rotation speed are con-nected and what appears on

the screen can change after a set time. The player is built inside the unit and is

updated wirelessly to enable ease of use.

booth. Linked to all watch lists as security protection, it enables airports and air-line staff to validate passen-ger documentation by ensuring that passengers have ‘authority to carry’, that passports and other travel documents are valid and that details of each pas-senger’s passport are entered into the relevant computer systems quickly and accurately. It uses advanced imaging technolo-gy and enables full details of passengers’ identities and travel documentation to be captured, validated and recorded without delaying the check-in and boarding processes. The upgraded model, which is faster and more ergonomically designed, was shown for the first time at the Expo.

Desko showed its FP500Be, a unit that is capable of reading both passports and boarding cards. Pascal Thomas, inter-national sales director, explained why the product has been developed: “We believe immigration and boarding could be the same process.” Also shown was

the Tablet PC – a device that enables check-in staff to take process payments for extra luggage while at a check-in counter, thereby saving pas-sengers time queuing up.

IAC welcomed interest for its Fli-Pod from a wide range of countries, including Abu Dhabi, Nigeria, Dubai, USA, Germany, Korea and Spain. Such a positive response has convinced the company to book in to next year’s Expo with plans to bring a full-size Fli-Pod to the show.

MISCELLANEOUSVienna International Airport revealed the progress of its Skylink terminal. Skylink Vienna plans to set new standards in flexibility and comfort. Focus was on planning the project’s opera-tional readiness, and airport representatives were keen to listen to visitors’ views regarding the terminal’s future development.

This year NKI Group showcased further imple-mentation of LED lighting technology in terminal sig-nage, as well as taxiway guid-ance signs. Also presented