2008-10-13 Your devices. Your control - Jouko Vierumaki - Fromdistance

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Mobile Monday Italy www.mobilemonday.it

Transcript of 2008-10-13 Your devices. Your control - Jouko Vierumaki - Fromdistance

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Mobile Monday 

Italy www.mobilemonday.it

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13.10.2008

Your devices, your controlMobile device management for enterprise

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13.10.2008 Securing mobile devices through centralised device management 2

Fromdistance in brief 

• Established in 2004

• Making mobile devices parts of server side information system

• Customers: financial sector, public administration, media

companies, security, ...

• Partners: Fujitsu Services, Logica, Capgemini, ...

• Privately owned

• Headquarters:

Tallinn, Estonia

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Mobile device management – the what?

Enterprises need mobile devices for communications, dataacquisition, field force management, sales force automation

etc – this is why mobile devices are business critical.

...there’s obviously aneed to protect

confidential data and

minimise total cost of 

ownership (TCO).

RESPONSIBLE:

IT management

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13.10.2008 Securing mobile devices through centralised device management 4

Device management – provided by a telco?

Case: Multinational enterprise, 3 countries, 10 operators

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13.10.2008 Securing mobile devices through centralised device management 5

The needs (1/3): Inventory

Advanced inventory for 

device base, device

settings, data usage,

applications etc.

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13.10.2008 Securing mobile devices through centralised device management 6

The needs (2/3): Management

• Policies – Applications may be blacklisted

 – Users may be prevented from installing own applications

 – Autolock and Bluetooth settings may be monitored and enforced

• Software distribution

 – New applications and version upgrades can be distributed and installed(or uninstalled) without need for user interaction

• Provisioning/enforcing of settings

 – Access points and e-mail settings may be provisioned and enforced

• Backup/restore of data

 – User data can be backed up (on schedule) and restored – also todifferent device types

• File transfers

 – Files can be copied over to both directions, certificates may be installed,files executed, ...

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13.10.2008 Securing mobile devices through centralised device management 7

The needs (3/3): End user support

Windows Mobile and

Nokia Series 60

devices can be

accessed remotely in

order to troubleshoot

devices and support

end users like never before.

Fromdistance’s

remote access

technology is based

on VNC and workseven over narrow

bandwidth networks

like GPRS.

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13.10.2008 Securing mobile devices through centralised device management 8

Your devices – your control

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13.10.2008 Securing mobile devices through centralised device management 9

[News comment]

“…Nokia will no longer develop or market its own behind-the-firewall business mobility solutions, namely Nokia

Intellisync Device Management, File Sync, Application

Sync…”

Nokia, 29.9.2008 

The device management market leader prevails:

(most commonly used enterprise device management tool is spreadsheet)

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13.10.2008 Securing mobile devices through centralised device management 10