2006 QL- LAW 9000 SURVEY REPORT. LAW 9000 Background SAI Global Statistics.
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Transcript of 2006 QL- LAW 9000 SURVEY REPORT. LAW 9000 Background SAI Global Statistics.
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2006 2006 QL- LAW 9000QL- LAW 9000
SURVEY REPORTSURVEY REPORT
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LAW 9000LAW 9000
Background
SAI Global
Statistics
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QL BoardQL Board
Role
Liaison with SAI
Feedback
www.ql.org.au
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Purpose of SurveyPurpose of Survey
Better understand concerns
Identify opportunities for improved service
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Survey ProcessSurvey Process
Sub committee
Questionnaire
21 firms
Report of Results
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Survey Results Survey Results
Predominant themes
Recommendation
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A FEW concerns …A FEW concerns …
ISO 9001 jargon
Frequency of audits
Price
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JargonJargon
LAW 9000:
ISO 9001
Copyright
Handbook
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Frequency of SAI AuditsFrequency of SAI Audits Guidelines
Briefing new auditors
Consider process
Document control
systems -time consuming
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PricePrice
Cost of implementation
“Value for money”
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Valuable Investment …Valuable Investment …
“Yes”
Hidden benefits…
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BenefitsBenefits
Uniformity Systems Review Responsibility Addressing Risks Organisational
excellence Acknowledgement
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Effectiveness of LAW 9000 …Effectiveness of LAW 9000 …
“Very Effective”
Good vehicle
Standard easy to administer
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LAW 9000 means …LAW 9000 means …
To staff
To clients
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ImplementingImplementing
Language Schedule Precedents Visits User groups Gap Analysis Consultant Allocate resources
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Getting the most out of it …Getting the most out of it …
Inclusion Partner “Buy in” Sharing knowledge Audit Marketing Blame process on
“LAW 9000”
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Amendments to LAW 9000Amendments to LAW 9000 Internal audits
Detailed recommendations from auditors
Auditing process shortened/ streamlined
Implementation Plan
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Inspections of certified firmsInspections of certified firms
Suggestion
Practice
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NetworkingNetworking
QL facilitate networking
Proposal
Issues
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Question TimeQuestion Time
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Where to now?Where to now?
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Thank you to Thank you to the the QL Board SubcommitteeQL Board Subcommittee
for the QL Surveyfor the QL SurveyPatrick Fair from Patrick Fair from
Baker and McKenzieBaker and McKenzie for providing the location for providing the location
and Andrea Foot from and Andrea Foot from Axxia SystemsAxxia Systems www.axxi.com.auwww.axxi.com.au
for sponsoring this eveningfor sponsoring this evening