2006BOARD OF DI REC TORS

PresidentBob Holman 602-275-5900Brede Exposition Services

President-ElectMelanie Volkers 480-836-5318Radisson Ft. McDowell Resort & Casino

Vice PresidentPam Patterson, CMP 480-443-2136Orange Tree Golf Resort

TreasurerJanet Hof CMP, LES 480-991-3388Hyatt Regency Scottsdale

SecretaryPenny Allphin, CHME 480-595-3707Carefree Resort & Villas

Immediate Past PresidentCheryl Street, CHSP, CHME 623-873-2147Hampton Inn & Suites Surprise

DirectorsMeredith Eckhardt 480-664-7963inVision Strategic MarketingByron Marlowe 602-744-0120AZ Tourist NewsBill Mesa 480-883-6319OB Sports Golf ManagmentTiffany Nelson 480-699-5624Great Golf OutingsDon Prince 480-736-4841AIR MarketingSandy Rimmer 480-946-2222Ranger ResourcesKate Snapp 520-546-6456Marriott International

Executive DirectorJoanne Winter 602-240-5552

NewsletterMeredith Eckhardt, Liaison 480-664-7963Invision Strategic MarketingSarah Bailey, Chair 602-617-9119Aramark Parks & Resorts

Newsletter Printing ByPaper Crazy by ThunderThoughts 602-234-0184

The HSMAI CHAPTER CHATTERNewsletter is a bi-monthly publication

of the Arizona Chapter of the Hospitality Sales & Marketing Association

International.

HSMAI / Arizona ChapterP.O. Box 40096

Phoenix, AZ 85067602-240-5552 Fax 602-240-5553

Website: www.hsmai-az.org

FROM THE PRES I DENTBob Holman

Brede Exposition Services

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Resume ofRobert M. Holman

2501 East Magnolia StreetPhoenix, AZ

602/722-2026

Objective:

To obtain a career opportunity with a company that allows me to utilize my vast hospitality industry knowledge ob tained from at tend ing the HSMAI monthly meet ings and web-inar training sessions; my leadership skills derived from participation on var i ous com mit tees and in roles as Com mit tee Chair, Board Member and Pres i dent; and my ex ten sive resources and contact list to increase the in ter est ed companies bottom-line.

It may be time to update my resume … I heard at a recent mem ber ship committee meet ing that HSMAI is still perceived by prospects and/or their man-agers as a forum for job seekers. We could try to change this per cep tion, but the reality of our mem ber ship is that we create networking and career advance-ment op por tu ni ties. If mem bers make job changes as a result of our programs, it’s a credit to our success. But I don’t think man ag ers are re luc tant to join HSMAI for fear of loosing employees. Their real concern is ROI – return on investment. What are they getting in return for the time in vest ment. We need to do a better job promoting the value of our ed u ca tion al programs, resources and lead er ship training. The HSMAI Arizona Chapter Past Presidents Council recently sent a letter to the General Manager or Director of Sales at non-member properties to en- cour age their par tic i pa tion. In the letter, they addressed some of the ed u ca tion al sales tools like the eConnect Resource, HSMAI University and Special Interest Groups (SIGs). The following is an excerpt from the letter that de scribes the SIGs: HSMAI, as the world’s largest sales and marketing association, has a di-verse membership of sales and marketing professionals from hotels, con ven tion and visitors bu reaus, attractions, destination marketing or ga ni za tions, cruise lines, airlines, rental car agencies and industry service pro vid ers, etc. To ensure we continue to provide the right relevancy to our members, HSMAI recently in tro duced a new acronym - the “SIG”, or the Special Interest Group. Over the past year, HSMAI has developed “SIGs” in Hotel Internet Mar- ket ing, Cruise Internet Marketing, Revenue Management, Resort Mar ket ing and just launched a new “SIG” for Hotel Directors of Sales & Mar ket ing. Each of these “SIG” groups is lead by a Chairperson who is supported by a selected ad-visory board, a variety of mission focused com mit tees, and a

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Message From The President(continued)

project manager. The “SIG’s” all have a ded i cat ed web-site within the HSMAI.org site, quarterly E-news let ters, and an annual strategy con fer ence. The content for the website, the E-news let ters and the strategy con fer ence are developed by the advisory boards and com mit tees at the direction of the “SIG” Chair. Online in each area’s website is a daily news feed of specifi c subject press releases, and links to an impressive list of new re search, ar- ti cles, and books. Also online are industry expert interviews and a updated calendar of industry events. The ob jec tive is to provide more specifi c in for ma tion and research for each special interest area. You can help the Membership Committee and the Past Presidents Council spread the word that there’s more going on then job pros pect ing. Invite your business colleagues and associates to go to the Arizona Chapter website (www.hsmai-az.org) and review the resources section (www.hsmai-az.org/resources.htm). If that doesn’t work, we’ll have to wait till they need a job.

SCC Flip Flop Drive

Dear Students, Friends and Colleagues:

Thank you for your participation and support with SCC’s fl ip-fl op drive for Hope 4 Kids International. I will tell you when we committed to collect 500 pair of fl ip-fl ops I wasn’t sure we could do it! I underestimated the kindness of the human spirit. After a little media coverage all kinds of people from our community went out of their way to help; schools, churches, major companies, doctor’s offi ces and small business own ers. Most of the fl ip-fl ops will be going to Ugandan orphans, however due to the success of this campaign some will also be going to Peru this June as well. So how many pair of fl ip-fl ops did we collect? 5,874 with more on the way! We also collected over $ 3,600.00 in monetary do na -tions for H4KI! Special Thanks to:

Scottsdale Community College Students and Fac ul tyHospitality Sales & Marketing Association International (HSMAI)Arizona Republic Newspaper – Reporter Michael Famigietti104.7 KISS FM - Johnjay and Rich Morning ShowChannel 12 News Reporter – Kim HolcombChannel 3 Your Life A-Z Morning Talk ShowChrist’s Church of Fountain HillsMontessori Preschool of Fountain HillsEd Moses Dodge Dealership – Scottsdale Phoenix, Scottsdale, Fountain Hills Residents

Look for an update in August from me and Hope 4 Kids International on the distribution of all of the fl ip fl ops. Thank you for your support! We couldn't have done it without you!

Janelle HoffmanFaculty MemberScottsdale Community College

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CAF CornerBy Chad Thompson, Volunteer Coordinator

The Children's Angel Foundation, a non-profi t or ga -ni za tion, is dedicated to fundraising for Hacienda, Inc, a long-term care home and hospital-to-home transition center for chronically ill infants, children and young adults; Los Ni-ños hospital, a family-focused hospital specializing in high quality acute and sub acute care; Hacienda Skilled Nursing Facility, Arizona's fi rst skilled nursing facility for children; Hacienda Day Treatment Program, which pro vides a vari-ety of therapies both physical and mental, for our residents and patients as well as others in the Valley; Hacienda Early Intervention, which provides services to children who are three years old or younger displaying signs of mental or physical defi cits; Innovative Home Health Care which provides home health care to children with special needs; and our four group homes for dis abled youth. All of these special not-for-profi t facilities are located in the valley.

We would like to extend our deepest appreciation for your continued support over the years. For those of you that have shared your time volunteering with us in the past, I invite you to come and take another look at our facility, during this incredible time of transition and growth. With the impending addition of our new Skilled Nursing Facility, the physical landscape changes as each day passes. One thing that does not change is our need for new volunteers. Please join us as a volunteer: rock a baby, read to a child or adult, visit and spend time with individuals who may not have family involvement, help us with arts and crafts, or organize a team building vol un teer project with your col-

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leagues from work. Please call Chad Thompson at (602) 243-4231 x126 for more in for ma tion. Thank you all again so much for helping to improve the 1500 special lives that we serve each year.

Make A Difference Day 2006by Sandy Rimmer

In late March, seven eager vol un teers from HSMAI and MPI arrived at the Arizona Humane Society’s Campus for Compassion, rolled up our collective sleeves, and went to work. Our Mission was twofold. To clear out the rocks that had been washed into the east pasture by recent rains and to prevent that from happening in future. Nancy Blabe, AZ Humane Society volunteer co or -di na tor, had a plan – as we picked up the rocks and tossed them into buckets, she would come round on a tractor with a trailer to collect them. With the able assistance of Ri ch ard Carmer they would build “the great wall of the Arizona Humane Society”…… Well, actually, “the wall” was about a foot tall, BUT it stretched along the back fence where the run off from the rains was causing erosion; thus, rocks were washing down into the pasture. “The wall”, built by our team, should stop the erosion and ensure that the horses will not harm themselves when walking or running in the pasture. We had allotted four hours for the task. We fi nished in three. Way to go team!!

Bryson, a resident at Hacienda's Skilled Nursing Facility. He wants to share his phone with you!

Spe cial thanks to Cheryl Street, who never goes anywhere without her digital camera, to Deliah Rose who en cour aged her friends, Sarah and Nikki, to volunteer, to “digger Diane Grambo” (you had to be there to witness the fancy footwork with those work boots!), and last but not least Richard Carmer, building his own version of the Great Wall of China!" Best of all, the horses wish you a thousand whinnies of appreciation!

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On April 20th, 2006, guests at our tropical,“Jimmy Buffet”-themed event “changed their attitude” while enjoying en ter tain ment, great food, fun networking and the chance to win some fantastic prizes in the Silent Auction.

HSMAI Spring FunRaiser “Cheeseburgers in Paradise”An Event Recap by Cheryl Street, CHME

Seasidemexico.com

HSMAI's Spring FUNRaiser was sponsored by

Mexican Grill and US Airways. What a location! The Sandbar Mexican Grill features beach cabanas, chairs, and even the sandy beach! They also served up a tasty meal of gourmet cheeseburgers and yummy sides. The event also included a Silent Auction which in clud ed some fantastic prizes in clud ing trips, baskets, gift cer tifi - cates, and great experiences like a hot air balloon ride, jeep tour, golf, and more. A portion of the pro ceeds go to our Charity of the Year- Children’s Angel Foundation and the HSMAI Student Education and Schol ar ship Fund. Thanks to all the gen er ous donators who made this pos si ble! Guests also brought fl ip fl ops for Hope 4 Kids In ter na -tion al (H4KI). H4KI is a non profi t that sponsors or phan -ag es worldwide. Our own Janelle Hoffman will be going to Uganda, Africa this summer to help deliver the fl ip

To en cour age networking we have the “Lost Shakers of Salt” game. Three people were secretly chosen as the “Lost shakers”. At tend ees try to give out as many busi-ness cards as they can while meeting other. At a desig-nated time the “Lost shakers” are re vealed, and only the business cards they collected go into a drawing for a 2-night stay in Key West, FL. If attendees met all three of them, they had three chances to win. The winner was Amolly First, a NAU Student member. Con grat u la tions!Sponsor, Seaside Resorts, provided in for ma tion about their fantastic property in Rocky Point, Mexico and guests had fun branding picture frames at a booth provided by U-Brand It/Sacco & Associates. Thanks to them and all our sponsors: Amara Creekside Resort, Eric Bahr/ Bahr Pho tog ra phy, Brede Expositions, Hertz, Merestone, Oran-geTree Golf Resort, Road to Success Marketing, Sand bar

fl ops to orphans there. The Hospitality & Tourism Club of Scottsdale Community Col lege is helping coordinate these efforts. A special thanks to the committee that worked very hard to make this event such a success: Brent Athon, Christina Conrad, Karen Davis, Courtney Hale, Janet Hof, Wendy Johnson, Corissa Kopp, Pam Patterson, Alma Pink, Lisa Rocha, Linda Ruby, Cheryl Street, Melanie Volkers, Lynne Wellish and Joanne Winter. Pictures from the event can be viewed at: www.bahrphotography.com.

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Deliah Rose

Terry McDonald and Ginger

Tiffany Nelson and Sandy

In honor of the "Year of the Dog", we are proud to feature some of our HSMAI members and their four-legged family members ...

Janet Hof and Phoebe

• Simple Elegance •• Small In ti mate Property •

Large Luxury Villas

• • • • • • • •Scottsdale Camelback

Re sort(602) 947-3300

HSMAI Members receive 25% off night ly rates.

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Lies for Being Late A new survey by CareerBuilder.com found that 13 per-cent of workers say they arrive late to work at least once a week and 24 percent say they arrive late at least once a month. One-in-fi ve admit to lying to explain their tardi-ness. The CareerBuilder.com survey, "Late to Work," was conducted from February 21 to March 6 and sampled more than 2,500 workers. Not surprising, Monday is the most popular day for late arrivals, according to 64 percent of hiring man ag ers. While the majority of hiring managers don’t typically question the validity of the reasons provided, 35 percent say most of the time they don’t believe the excuses. The survey also revealed hiring managers’ top 10 most unusual excuses employees have offered for arriving late to work.

1. I dreamed that I was fi red, so I didn’t bother to get out of bed.2. I had to take my cat to the dentist.3. I went all the way to the offi ce and realized I was still in my pajamas and had to go home to change.4. I saw that you weren’t in the offi ce, so I went out looking for you.5. I couldn’t fi nd the right tie, so I had to wait for the stores to open so I could buy one.6. My son tried to fl ush our ferret down the toilet and I needed to tend to the ferret.7. I ran over a goat.8. I stopped for a bagel sandwich, the store was robbed and the police required everyone to stay for question ing.9. A bee fl ew in my car and attacked me and I had to pull over.10. I wet my pants and went home to change.

HSMAI Job Resources

The HSMAI Arizona Job Bank was de vel oped to assist mem bers in their efforts to seek em ploy ment in the hos pi -tal i ty industry. If you are seek ing a job OR looking to fi ll a position within your company, please consider this valu able tool in your em ploy ment search. Please visit the website at www.hsmai-az.org for sub- scrip tion forms and current job bank listings. HSMAI has joined the Marketing Career Network (MCN) to enhance the HSMAI Career Center (http://careers.hsmai.org). The MCN is an alliance of trade and professional as so ci a tions with a combined registered mem ber ship of over 100,000 mar ket ing, advertising and sales professionals with reach to over 750,000 industry prac ti tio ners.

Welcome New Members! Morgan Alexander, Loews Ventana Canyon Resort

Sue Bordeaux, Garduno'sColleen Burns, Best Western International

Jeny Dowlin, Revolution AgencyChristine Emmons, Experience Arizona Magazine

Teresa Galler, Multi-SystemsLoriAnn Harnish, CMP, CMM, Scottsdale

Community CollegeTania Hernandez-Anderson, Best Western International

Dave Hunsecker, Best Western InternationalTracy Johnson, Gainey Suites Hotel

Brian Kallish, Hyatt Select HotelsLindsay Michaels, Best Western International

Vanda Milligan, Hooters Casino HotelKate Nestler, Discovery Maps & Guides

Rhonda Robinson, Best Western InternationalMary Catherine Scarborough, Best Western International

Dan Shannon, Commonwealth ElectricRichard Temple, Best Western InternationalKimberly Viraco, Scottsdale Plaza Resort

Margaret Zepeda, Embassy Suites Hotel Tucson

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A"Enquiring" Minds Want

to Know!Welcome to the third installment of “Enquiring Minds…”

HSMAI's "Enquiring Minds" column editors, Monique Unique and Shirley Ujest

Cheryl Street, CHME, CHSP with Hampton Inn & Suites Sur-prise was just voted onto the Board of Directors for the Northwest Valley Chamber of Commerce which cover Surprise, Sun City, Sun City West, El Mirage, and Youngtown. Evelyn Lawson has joined Sacco & Associates as Account Executive. Evelyn comes to the industry with years of ex pe ri ence in the Hospitality industry in California. Former sales manager with Hilton, Hyatt, Sir Francis Drake, and the Ritz Carlton Hun ting ton Hotel, Evelyn has worked in the Information Tech nol o gy Industry for the past 6 years in Sales and Events for the IT Customer Sup-port industry. Evelyn most enjoys the long term relationships she has developed with her customers, while exceeding cus tom ers expectations and attentive to every detail of the overall customer experience. Local Phoenix Hospitality Executive Bonnie Jarvis has been appointed Director of Sales & Marketing for Sea Side Rentals, Rocky Point, Mexico. Bonnie served as Director of Sales & Marketing for Hilton Hotels for 10 years, and most re cent ly as Director of Con ven tion Services with the Greater Phoenix Convention & Vis i tor’s Bureau before join-ing Sea Side. As Director of Sales & Mar ket ing, Bonnie will be responsible for over see ing all state side sales & market-ing efforts for the 600 plus unit Management Com pa ny. Sea Side Rentals specializes in rentals of privately owned beachfront condos and single-family homes for weekend and weekday vacations in the Rocky Point area. For more information on Sea Side Rentals and Rocky Point, visit the website at Seasidemexico.com, or contact Bonnie at bonniejarvis@cox.net. Due to unforeseen circumstances, Tamara Meyer has resigned as chair of the 2006 Community Outreach Com- mit tee. The good news, however, is that Deliah Rose of the Legacy Golf Resort, in true HSMAI trooper fashion, has stepped up to the plate and will become our new chair.

Mary Menard has been named Director of KCA. Men-ard has long and far-reaching experience in the meetings, hospitality, and tourism industry. In her new role, Menard will oversee client events and programs worldwide. “Mary’s experiences and tenure add a won der ful di men sion to our company,” said Katherine Christensen, pres i dent and owner. As a hotel group sales manager Menard began her involvement in MPI and HSMAI where she has served as president of the Arizona Sunbelt Chapter of MPI and as president of the Greater Phoenix Chapter of HSMAI. Darla Paulson and Dan Nedoba have joined the Mesa Con ven tion & Visitors Bureau. Darla Paulson was Director of Sales for Regency Hotel Management, Inc., and recently was National Sales Manager for the Yuma AZ Convention Bureau. Dan Nedoba earned a Bachelor of Arts from Arizona State University and got his start with the Tempe Convention and Visitors Bureau. Paulson and Nedoba will attend trade shows; coordinate client FAMS, site in spec tions, and sales missions; and build re la tion ships with meeting planners. Nedoba will rep re sent the bureau in the northern U.S., and the military market. Paulson will be the bureau representative in the southern U.S., and the religious market. Both will serve the Arizona market. Amy DeLano, former president of the NAU Student Cllub, recently graduated and is now working as a man- ag er-in-training for the rooms division for the Four Seasons Resort in Scottsdale.Good luck Amy! Rachel Sacco, President and CEO of the Scottsdale CVB recently began her third decade promoting tourism in the City of Scottsdale. She started work in March 1986 as Director of Tourism at the Scottsdale Area Cham ber of Commerce. Joanne Winter, who serves as the Executive Director for HSMAI and MPI, also re cent ly cel e brat ed a big an ni -ver sa ry. She was hired on as the Ad min is tra tor for MPI 20 years ago in April 1986. Several HSMAI members were recently recognized at the MPI Annual Awards Gala at the Loews Ventana Can yon in Tucson. Kathi Overkamp, CMP and US Air-ways won the Sponsor of the Year Award; Penny Allphin, CHME, Care free Resort & Villas won the Supplier of the Year Award; the Radisson Ft. McDowell Resort & Casino won the Host Property of the Year Award and Bart Lasner, CMP was recognized for his service to MPI this past year as Pres i dent.

This section is devoted to sharing news about our mem bers.

If you wish to announce promotions, new em ploy ees, a job well done, awards, special offers, special pro mo tions or any other item you want people to know about, this is the place. Simply e-mail or fax us your press releases, clip pings, a quick note or even bullet points. Due to space con straints, sub mis sions may be edited. E-mail:jojowin@aol.comFax: 602-240-5553, ATTN: HSMAI Member News. If you have news, we’ll print it!

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OK…the General Session is about to begin and your AV staff is on the edge of hysteria…they don’t have up-to-date Power Points for the next four speak ers and have fi ve min-ute to make all the adjustments and updates for the speak-ers who have just walked-in with many “simple” requests. Want to help out your Pro duc tion Company and have a better meeting? Learn to get the following in their hands early…well before the show starts… Presenters Technical Requirements / Riders: Should be in our hands as soon as they are booked / scheduled…no later than three weeks before the event. Sooner would even be better to avoid any last minute equipment additions or expenses for the client. Images/Photos for Projection: jpeg’s will work but, suggest the largest picture available. If the images are sent one by one, we need a list ..and make sure they are identi-fi ed. Video: Prefer Beta/DV over VHS/DVD but will accept all of them. Please know the VHS & DVD are consumer for-mats not professional formats and DVD’s have the potential to freeze. There are hundreds of DVD burners with limited compatibility so be careful of relying on DVD’s for profes-sional presentations. Logos: Need to be eps or ai fi les if available, large scale jpegs if eps or ai fi les are not available. Music: If you have theme songs or music related to your presentation please forward in advance. PowerPoint: We need this at least the day before your presentation. It needs to be titled with your name and company and accompanied by a printed slide by slide out-line of your presentation. If you give us your pre sen ta tion on a thumb drive, please have the fi le properly iden ti fi ed. Projected slides are a good medium for depicting an idea graphically or providing an overview. They are a poor me-dium for detail and reading. Limit your slides to fi ve lines of text and use words and phrases to make your points. The audience will be able to digest and retain key points more easily. Don’t use your slides as speaker’s notes or to simply project an outline of your presentation. Rehearsals: Want a good show? Then schedule re hears als. Rehearsals should be done at a minimum the day before each presentation. Rehearsals are the drill and practice session needed for a smooth show…they them selves are not perfect. The rehearsal needs to include in-person presentation and technical aspects. Backup: Backup…backup and more backup. Meres-tone should receive the show ready master and backup of

Some Tips To Help You and Your Production CompanyBy Camille Hill and Lynne Wellish, CMP, Merestone

everything you will be presenting. Then another burned CD / tapes of all images and video needed for the event should be brought to the event as backup. HSMAI mem bers have a golden op por tu ni ty to learn more about pre sen ta tion tech nol o gy and equip ment by at tend ing the upcoming Wor ship Resource and Ed u ca tion Conference Show at the Phoe nix Civic Plaza August 8 & 9, 2006. It will have a LIVE theater dem on strat ing all the equip ment and staffed with the man u fac tur ers to dis-cuss each product, a Trade Show, Speak ers and on the fi nal night a Jam Session in the Live Technology Show-room….a great con fer ence for all meeting plan ners, hotel sales people and industry related jobs, register at http://www.merestoneonline.com/

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Consumer, competitor and pricing are the three key in-dustry trends that are affecting today’s forecasting and pric-ing strategies. We’ve conditioned our consumers to shop around through online and offl ine distribution chan nels in order to fi nd the best deal available to them. They know that it pays to do their research. The sixth annual KPMG Global Hotel Distribution Survey in 2005 found that only 1% of hotels are priced consistently across all chan nels. Today’s consumer expects to be treated the same regard-less of the way they booked so it’s im por tant for us to be con sis tent with our offers. “What matters most to people today is the idea of value, of getting the most for their budget at whatever level they are prepared to spend. People don’t nec es sar i ly want the lowest price; they want the maximum value for their travel dollar.” Phil Car pen ter, SideStep, Today’s Online Travel Consumer, Travel Professional, June/July 2004, Fred Gebhard. S.W.O.T. analysis plays a key role in helping us decipher what strengths and weaknesses our properties have. We need to look at how our competition is utilizing tech nol o gy, how the economy has affected travel, what changes are occurring in consumer be hav iors and what promotions are most effective.

Making The Most of Trends, Forecasting & PricingA March Meeting Recap by Sarah Bailey, Lake Powell Resorts & Ma ri nas

We are seeing large pricing variances across the board through all channels with best rates guarantees not nec es -sar i ly followed, selling by room type and volume discounts for corporate clients depending on the time of year. Dy- nam ic pricing models are becoming the norm and being utilized by corporations such as Marriott In ter na tion al and American Express. All of these factors help us manage our revenue and inventory. Robert Cross, Revenue Management, Hard Core Tactics for Market Domination defi nes revenue man- age ment as the following: “Revenue management is the art and science of predicting real time customer demand at the micro-level and op ti miz ing the price and availability of products.”

The revenue management cycle model is an excellent tool for gaining insight and knowledge on what’s working or not for your property and what key actions you can take to maximize revenue and product usage.

Many thanks to our presenter, Kathleen Cullen with In-spire Resources, to our friends at the Tempe Mission Palms Hotel for hosting our breakfast meeting, to Eric Bahr, Bahr Pho tog ra phy for the photo memories, to Bill Johnson, CSP for the LCD pro jec tor and to Clark Rowley, RRP, Scottsdale Cam el back Resort, for hosting our NAU stu dents.

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INDUSTRY CALENDAR OF EVENTS

Visit www.hsmai.org for a complete and up-to-date listing of all International meetings and events.

CONTACT NUMBERSHSMAI Arizona (Hospitality Sales & Marketing Association International) ... 602-240-5552 or www.hsmai-az.org.

IAAP (Int'l. Assn. of Administrative Professionals) ... 480-694-1227MPI (Meeting Professionals International) ... 602-277-1494 or www.azmpi.org

AzSAE (AZ Society of Association Executives) ... 602-266-0312 or www.azsae.comSGMP (Society of Government Meeting Professionals) ... 480-949-8472 or www.sgmpaz.orgNACE (Nat'l. Association of Catering Executives) ... 480-659-4333 or www.phoenixnace.com

AzBTA (AZ Business Travel Association) ... 480-836-5318 or www.azbta.orgSITE (Society of Incentive Travel Executives) ... 480-816-6465 or www.azsite.org

ISES (International Special Events Society) ... www.isesaz.com

JULY9-11… MPI’s World Education Congress, Dallas, Texas10-11 … Governor’s Conference on Tourism, Loews Ventana Canyon Resort, Tucson. More info at http://www.aztourismalliance.org13 ... AzMPI Dinner Meeting, “The Red, White & Blue of Humor”, F-1 Race Factory, 4:00 p.m.20 ... HSMAI Evening Meeting, "Elevating Your Elevator Speech" with Dave Sherman, Fleming’s Prime Steakhouse & Wine Bar, 4:00 p.m.26 ... ISES Dinner Meeting, "Themeweavers", Location TBA, 5:30-8:30 p.m.

AUGUST10 … AzSAE Networking Event, “Start Your Engines”, F1 Race Factory, 5:00 p.m.12 ... HSMAI Santa Splash Community Service Project, Pointe Hilton Squaw Peak (more info. at hsmai-az.org.)11-13 ... AzMPI Summer Education Forum, “Skyway or Highway”, Sheraton Gateway Los Angeles Airport. 16 … AzBTA “Coffee Talk”, Hyatt Regency Phoenix, 7:30 a.m. to 9:00 a.m.17 ... ISES Luncheon Meeting, "Selling Sponsorships", The Heard Museum, 11:30-1:30 p.m.

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Arizona ChapterP.O. Box 40096

Phoenix, AZ 85067

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HSMAI's Mission Statement"To promote active participation of the membership with quality education, opportunity for professional growth

and networking in the hos pi tal i ty industry. To focus on: integrity and ethical practices, open forum and exchange of ideas, commitment to excellence and community support"

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