2001-2002 ANNUAL REPORT AUSTRALIAN BROADCASTING CORPORATION€¦ · regional Australia. ABC Classic...

ANNUAL REPORT2001- 2002

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31329 ABC Covers 24/10/02 10:57 AM

Section 6 of the AustralianBroadcasting Act 1983

(1) The functions of the Corporation are –

(a) to provide within Australia innovative andcomprehensive broadcasting services ofa high standard as part of the Australianbroadcasting system consisting ofnational, commercial and communitysectors and, without limiting the generalityof the foregoing, to provide:

(i) broadcasting programs that contributeto a sense of national identity andinform and entertain, and reflect thecultural diversity of, the Australiancommunity;

(ii) broadcasting programs of aneducational nature;

(b) to transmit to countries outside Australiabroadcasting programs of news, currentaffairs, entertainment and culturalenrichment that will:

(i) encourage awareness of Australia andan international understanding ofAustralian attitudes on world affairs; and

(ii) enable Australian citizens living ortravelling outside Australia to obtaininformation about Australian affairs andAustralian attitudes on world affairs; and

(c) to encourage and promote the musical,dramatic and other performing arts inAustralia.

(2) In the provision by the Corporation of itsbroadcasting services within Australia –

(a) the Corporation shall take account of –

(i) the broadcasting services providedby the commercial and communitysectors of the Australianbroadcasting system;

(ii) the standards from time to timedetermined by the AustralianBroadcasting Authority (ABA) inrespect of broadcasting services;

(iii) the responsibility of the Corporationas the provider of an independentnational broadcasting serviceto provide a balance betweenbroadcasting programs of wideappeal and specialised broadcastingprograms;

(iv) the multicultural character of theAustralian community; and

(v) in connection with the provisionof broadcasting programs ofan educational nature – theresponsibilities of the States inrelation to education; and

(b) the Corporation shall take all suchmeasures, being measures consistentwith the obligations of the Corporationunder paragraph (a), as, in the opinion ofthe Board, will be conducive to the fulldevelopment by the Corporation ofsuitable broadcasting programs.

(3) The functions of the Corporation undersubsection (1) and the duties imposed onthe Corporation under subsection(2) constitute the Charter of theCorporation.

(4) Nothing in this Section shall be takento impose on the Corporation a duty thatis enforceable by proceedings in a court.

The ABC Charter Letter of Transmittal 1ABC Vision, Mission and Values 2Significant Events 3Programs and Services 5Board of Directors 8ABC Advisory Council 10Executive Directors 11ABC Organisation Chart 13Board of Directors Statement 14Audience Appreciation 18Corporate Governance 20National Interest Initiatives 24Corporate Plan Performance Summary 25Outcome 1 30Financial Summary 36International Benchmarking 39The Year Ahead 41Radio 42Television 51New Media 58ABC Asia Pacific 63News and Current Affairs 66Production Resources 72Development 75Content Rights Management 79Enterprises 82Financial Services 84Human Resources 87Corporate Affairs 90Technology and Distribution 95Outcome 2 98Outcome 3 102Subsidiaries 103Independent Audit report 105Financial Statements 107Appendices 144

Contents

Designed and produced by Penfold Buscombe

31329 ABC Covers 24/10/02 10:57 AM

ANNUAL REPORT 2001-2002

PAGE 1

4 October 2002

Senator the Hon Richard AlstonMinister for CommunicationsInformation Technology and the ArtsParliament HouseCANBERRA ACT 2600

The Board of the Australian Broadcasting Corporation is pleased to present the Annual Reportof the Corporation for the year ended 30 June 2002

The report has been prepared in accordance with the requirements of the CommonwealthAuthorities and Companies Act 1997 and the Australian Broadcasting Corporation Act 1983.

Office ofDonald McDonald AO

Chairman

ABC Ultimo Centre700 Harris StreetUltimo NSW 2007Australia

GPO Box 9994Sydney NSW 2001

Tel. +61 2 8333 5363Fax.+61 2 8333 2967abc.net.au

Vision

Valued and integral to Australia’s culture.

Mission

Guided by the ABC Charter to engage ouraudiences with an independent, distinctiveand appealing mix of programming andcontent, delivered via multi-platform services.

Our Corporate Values

We will manage and conduct our businessin an effective, efficient and ethical manner,according to values we share in theCorporation.

We value:

• The ABC – acting always to support therole of a national public broadcaster indelivering valued outcomes for theAustralian community

• Editorial Excellence – aspiring to thehighest standards of accuracy, impartialityand independence, in reflecting abalanced and broad range of views andinterests through adherence to editorialpolicies and guidelines

• Innovation and Creativity – striving forexcellence in the development andpresentation of distinctive informationand cultural programming content

• Universal Access – ensuring that allAustralians can access services thatprovide the knowledge required in amodern information-based society

• Our People – providing opportunitiesfor our people to grow, personally andprofessionally, during their time with theCorporation

• Good Governance – demonstrating ouraccountability for the efficient and effectiveuse of public resources

• Shared Commitment – accepting theshared obligation to act responsibly andwith a commitment to fairness and justice

• Courage – encouraging the leadership andvision to adapt to change with flexibility,integrity and decisiveness.

ABC Vision, Mission and Values


PAGE 2 [ABC VISION, MISSION AND VALUES]

July 2001

Sunday morning television national affairsprogram Insiders started on air.

Prime Minister launched The Boyer Collection:Highlights of the Lectures 1959-2000, editedby Donald McDonald.

Radio Australia Chinese Language Servicejoined forces with China’s fourth largest radionetwork, Radio Tianjin, in the first Australia-China radio talkback program.

A Readers Digest survey named the ABC asproviding the ‘Most Trusted News and CurrentAffairs in the Country’.

August 2001

Fortieth anniversary of television weeklycurrent affairs program, Four Corners

Launch of ABC Kids the ABC’s and Australia’sfirst digital television multichannel.

The Rage broadband service launched,offering music clips on demand viaABC Online.

Melbourne TV News and Current Affairstransferred from Ripponlea to a fully integratedmulti-media newsroom at the ABC’sSouthbank Centre.

New local radio programming strategy forregional Australia announced.

September 2001

Australian Capital Territory Television7pm News re-established and ACTStateline launched.

Regional Production Fund announced tosource radio and online content fromindependent artists and producers inregional Australia.

ABC Classic 100 Poll, an Australia widelisteners’ poll, held in conjunction with24 Hours magazine to find Australia’s 100most popular pieces of classical music.

First Gardening Australia Live expo heldin Sydney.

October 2001

ABC Enterprises launched the first issue ofdelicious, the ABC’s food magazine.

Federal Election campaign shot in widescreen(16:9) format.

November 2001

Second digital television multichannel Flylaunched together with its companionbroadband service Fly Screen.

Managing Director, Jonathan Shier, leftthe ABC.

December 2001

Celebration of one hundred years of radio withhistoric live broadcasts bringing together ABCRadio’s six networks for the first time.

Fifty new regional program makers tobe recruited under the Regional ExpansionProject.

ABC Asia Pacific began international televisiontransmission, together with an Internet serviceproviding an Australian perspective on theAsia-Pacific region.

Significant Events 2001


PAGE 3[SIGNIFICANT EVENTS]

News Control Room Southbank Melbourne

January 2002

Beginning of six month initiative employing sixdevelopment officers to encourage programideas from areas outside the main capital cityproduction centres.

NSW bushfire crisis; the ABC providedessential community services through 702ABC Sydney, 97.3 ABC Illawarra, ABC CentralWest, ABC South East and 666 ABCCanberra.

February 2002

A new ABC regional office opened atKatherine in the Northern Territory.

NewsRadio began 24 hour transmission to theGold Coast on 95.7FM.

Radio Australia agreement with NationalBroadcasting Corporation (NBC) of PapuaNew Guinea to carry a number of English andPidgin programs on the NBC’s nationalnetwork.

March 2002

Foreign Correspondent celebrated ten years ofinternational reporting.

Radio Australia launched Time to Talk, abilingual (English and Pidgin) educational radioseries and associated website on governanceissues in the Pacific region.

April 2002

ANAO Report on the ABC concluded that theCorporation was fulfiling its Charterobligations.

Digital television transmitters commenced inNewcastle and Sunshine Coast.

May 2002

The ABC and Macquarie University launchedThe Australian Word Map, an online project tocollect regional words and sayings.

Radio National program Life Matterscelebrated 10 years on air.

Russell Balding appointed ABC ManagingDirector.

June 2002

First graduation ceremony and launch of theABC as a Registered Training Organisation.

Introduction of the ABC’s first new digitaloutside broadcast van.

The weekday mornings television programBusiness Breakfast started on air.

The first AFC/ABC online documentaryproject, A Year on the Wing commenced.

Completion of the ABC’s seventieth year ofbroadcasting (began 1 July 1932).

Significant Events 2002


PAGE 4 [SIGNIFICANT EVENTS]

Douglas Dimagi (at right), Breakfast Presenter, NBC PNG,with Pius Bonjui, Broadcaster, Pidgin Language Service,Radio Australia

ABC Programs and Serv ices


PAGE 5

In achieving its vision the ABC deliverscomprehensive programs and services whichreflect the interests and aspirations of diverseAustralian communities.

The ABC’s services include:

ABC Radio

• four national radio networks comprisingRadio National, ABC Classic FM, Triple J,and ABC NewsRadio (on theParliamentary and News Network)

• Radio Australia, an international radioservice broadcasting by short wave andsatellite to Asia and the Pacific

• nine metropolitan radio stations in capitalcities and Newcastle

• 48 regional radio stations throughoutAustralia

ABC Television

• national analog television service

• digital television with analog simulcast inAdelaide, Brisbane, Canberra, Darwin,Gympie, Hobart, Illawarra, Manly/Mosman,Melbourne, Nambour, Perth, SunshineCoast and Sydney

• digital multichannel services in Adelaide,Brisbane, Canberra, Darwin, Gympie,Hobart, Illawarra, Manly/Mosman,Melbourne, Nambour, Perth, SunshineCoast and Sydney

• local television in each State and Territory

ABC New Media

• ABC Online, serving more than 900 000pages of content in narrowband andbroadband

• New services including interactivetelevision, multichannelling and otheremerging platforms including wireless

ABC Enterprises

• 36 ABC Shops

• 82 ABC Centres throughout Australia

• Customer Delivery Service (fax, telephoneand mail orders) and ABC Shop Online

ABC Asia Pacific

• an international television and onlineservice commenced on 31 December2001, broadcasting via satellite andrebroadcast arrangements in the AsiaPacific region.

The ABC offers a distinctive range ofprogramming in 16 major genre categoriesacross these services:

• Arts & Culture

• Business & Finance

• Children’s

• Comedy

• Current Affairs

• Drama

• Education

• Factual – Contemporary Life, Health,Indigenous, Law, Consumer Affairs &Media, Special Events, and Topical Issues

• History

• Light Entertainment

• Music

• News

• Regional & Rural

• Religion & Ethics

• Science, Technology, Environment &Natural History

• Sport

[ABC PROGRAMS AND SERVICES]


PAGE 6 [ABC PROGRAMS AND SERVICES]

● Tokyo

● Moscow

● JerusalemBeijing ●

● Johannesburg

Washington ● New York ●

Toronto ● London ●

● Brussels

● Port Moresby

● Auckland

● Bangkok

New Delhi ●

● ABC international bureaus and correspondents

● Amman

Jakarta ●

The ABC transmits its programs via:

• 893 terrestrial transmitters aroundAustralia for analog television services,including Self Help and Communityfacilities, formerly known as Broadcastingfor Remote Aboriginal CommunitiesScheme (BRACS)

• 916 terrestrial transmitters aroundAustralia for analog radio services,including Self Help and Communityfacilities, formerly known as Broadcastingfor Remote Aboriginal CommunitiesScheme (BRACS)

• a digital satellite service to remotehomesteads and communities withinAustralia carrying ABC analog television,Radio National, ABC Classic FM andTriple J, eight different regional radioservices (two each for Queensland andWestern Australia, one each for NewSouth Wales, South Australia, Victoriaand the Northern Territory) and NewsRadioand Parliamentary broadcasts on theParliamentary and News Network

• ABC Television retransmitted via cablesubscription services on Foxtel andOptus Vision

• ABC Asia Pacific transmitted onPanAmSat PAS 8 and PAS 2 satellitesacross Asia and the South Pacific

• Radio Australia Services via shortwavetransmission from Brandon in Queenslandand Shepparton in Victoria; Darwin,Singapore, Taiwan and the Marianas;PanAmSat PAS 8 and PAS 2 satellites,and via rebroadcasts on several stationsand outlets in countries across Asia andthe Pacific, Europe and North America

• 14 digital terrestrial television services inAdelaide, Brisbane, Canberra, Darwin,Gympie, Hobart, Illawarra, Manly/Mosman,Melbourne, Nambour, Perth, SunshineCoast and Sydney (with additional standbytransmitters in Adelaide, Brisbane,Melbourne, Perth and Sydney).


PAGE 7[ABC PROGRAMS AND SERVICES]

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Karratha

Geraldton

Bunbury

Albany

Kalgoorlie

Alice Springs

Broken Hill

Wollongong

Tamworth

Lismore

Gold CoastToowoomba

GladstoneRockhampton

Mackay

Townsville

Cairns

Longreach

Mt Isa

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Pt PirieRenmarkPt Lincoln

Pt Augusta

Horsham

Mt GambierWarrnambool

Shepparton

Bendigo

Mildura

SaleMorwell

Burnie Launceston

Dubbo

Orange

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●Wagga Wagga

Adelaide

Perth

Darwin

Kununurra

Broome

Kempsey

Bundaberg

Nowra

BegaWodonga

MaroochydoreMaryborough

Metropolitan Services ▲ ABC Television production centres ▼ Metropolitan Radio ◆ Radio National ✚ Triple J youth network ✹ ABC Classic FM ★ NewsRadio on the Parliamentary

and News Network ❖ State Symphony Orchestra ✪ ABC Shop

Darwin ▲ ABC–TV ▼ 105.7 ABC Darwin ◆ Radio National 657 ✚ Triple J103.3 ✹ Classic FM107.3 ★ NewsRadio (PNN) 102.5 ✪ ABC Shop

Brisbane ▲ ABC–TV ▼ 612 ABC Brisbane ◆ Radio National 792 ✚ Triple J 107.7 ✹ Classic FM 106.1 ★ NewsRadio (PNN) 936 ❖ TQO ✪ ABC Shop

Sydney ▲ ABC–TV ▼ 702 ABC Sydney ◆ Radio National 576 ✚ Triple J 105.7 ✹ Classic FM 92.9 ★ NewsRadio (PNN) 630 ❖ SSO ✪ ABC Shop

Newcastle ▼ 1233 ABC Newscastle ◆ Radio National 1512 ✚ Triple J 102.1 ✹ Classic FM 106.1 ★ NewsRadio (PNN) 1458 ✪ ABC Shop

Canberra ▲ ABC–TV ▼ 666 ABC Canberra ◆ Radio National 846 ✚ Triple J 101.5 ✹ Classic FM 102.3 ★ NewsRadio (PNN) 1440 ✪ ABC Shop

Hobart ▲ ABC–TV ▼ 936 ABC Hobart ◆ Radio National 585 ✚ Triple J 92.9 ✹ Classic FM 93.9 ★ NewsRadio (PNN) 729 ❖ TSO ✪ ABC Shop

Melbourne ▲ ABC–TV ▼ 774 ABC Melbourne ◆ Radio National 621 ✚ Triple J 107.5 ✹ Classic FM 105.9 ★ NewsRadio (PNN) 1026 ❖ MSO ✪ ABC Shop

Adelaide ▲ ABC–TV ▼ 891 ABC Adelaide ◆ Radio National 729 ✚ Triple J 105.5 ✹ Classic FM 103.9 ★ NewsRadio (PNN) 972 ❖ ASO ✪ ABC Shop

Perth ▲ ABC–TV ▼ 720 ABC Perth ◆ Radio National 810 ✚ Triple J 99.3 ✹ Classic FM 97.7 ★ NewsRadio (PNN) 585 ❖ WASO ✪ ABC Shop

Key

Regional Services ● Regional Radio Studios ◗ Regional Studio outposts ▲ Television Production Centres ✦ Radio Australia Transmitters

✦

ABC programs and services in Australia


PAGE 8 [ABC CHARTER]

Donald McDonald AO

Donald McDonald has been involved in theadministration of arts enterprises for over30 years including Sydney Theatre Company,Musica Viva Australia and Vogue publications.He was chief executive of the AustralianOpera for ten years until his retirement inDecember 1996.

He is Chairman of The Really Useful Company(Aust) Pty Ltd, a Director of Focus PublishingPty Ltd, and a member of the Board of theUniversity of New South Wales Foundation.

He has recently published The BoyerCollection, a selected anthology of the BoyerLectures since their inception in 1959 to 2000.

Judith Sloan

Professor Sloan is currently on leave fromFlinders University of South Australia. She isa part-time Commissioner of the ProductivityCommission, a Director of Santos Ltd, MayneLtd, SGIO Insurance Ltd, and Chair of SGICHoldings Ltd.

Russell Balding

Appointed Acting Managing Director on8 November 2001 and Managing Director on29 May 2002, Russell Balding was previously

Director of ABC Funding, Finance and SupportServices having joined the ABC in early 1996.He holds a Bachelor of Business Studies anda Diploma of Technology (Commerce), is aFellow of CPA Australia and has had adistinguished career in public sector financialmanagement and administration. He has heldsenior financial management positions withinmajor NSW public sector organisations andhas had extensive experience in financial andexecutive general management, accounting,auditing and capital works programming in anumber of organisations.

Michael Kroger

Michael Kroger is the Chief Executive of JTCampbell & Co Pty Limited and has extensiveexperience in management, banking andfinance, media, communications and law.

Ramona Koval

Ramona Koval Staff elected Director fromJune 2002, presents and produces the weeklyABC Radio National program Books andWriting, and has co-presented Australia TalksBooks, the monthly talk-back national bookclub for the past two years. She is also afreelance columnist and newspaper featurewriter and is the author of one novel,Samovar, and three books of non-fiction.

ABC Board of Directors


PAGE 8 [ABC BOARD OF DIRECTORS ]

Donald McDonald AOAppointed ABCChairman in July 1996,Donald McDonald wasre-appointed Chairmanon 24 July 2001 for asecond five year term.

Judith SloanAppointed a Directorfrom 9 August 1999 andDeputy Chairman from8 September 2000 forfour years.

Russell BaldingAppointed ManagingDirector 29 May 2002.

Michael KrogerAppointed a Directorfor a five year term from5 February 1998.

Ramona KovalStaff elected Directorfrom June 2002 for atwo year term.


PAGE 9[ABC CHARTER]

Ross McLean

Ross McLean is the Deputy Chief Executiveof the Chamber of Commerce and Industryof Western Australia, Member of the Board ofManagement of Western Australian Municipal SelfInsurance Scheme, Director of Coventry GroupLtd, and Chairman of the Board of Managementof the Fremantle Football Club (AFL).

John Gallagher QC

John Gallagher’s practice involves civil andcriminal law. His experience encompassesenvironmental, town planning, heritage,licensing, broadcasting tribunal, valuation andgeneral commercial cases. He is the author ofthe 1990 Australian Supplement of LicensingLaws in Halsbury’s Laws of England,and articles on town planning practice,compensation and licensing matters.

Leith Boully

Leith Boully, who lives in regional Queensland,holds qualifications in rural science andbusiness studies. She is Director of the BoullyPastoral Company, Chair of the CommunityAdvisory Committee of the Murray DarlingBasin Ministerial Council and Director of theLand and Water Resources Research andDevelopment Corporation.

Maurice Newman AC

Maurice Newman is Chairman of theAustralian Stock Exchange Limited andAcrux Limited.

His career spans forty years in stockbrokingand investment banking, including asManaging Director in 1984, and ExecutiveChairman from 1985 until 1999 of what isnow the Deutsche Bank Group in Australia.He was also Chairman of Deutsche AssetManagement (Australia) Limited from 1997until 2000.


PAGE 9[ABC BOARD OF DIRECTORS ]

Ross McLeanAppointed a Directorfor a five year term from9 August 1999.

John Gallagher QCAppointed a Directorfor a five year termfrom 9 December 1999. Leith Boully

Appointed a Directorfor a five year termfrom 11 October 2000.

Jonathan ShierManaging Director2000-2001

Ian HenschkeStaff Elected Director2000-2002

Maurice Newman ACAppointed a Directorfor a five year termfrom 20 December2000.

Retired Directors

The ABC Advisory Council was establishedunder the provisions of the ABC Act to provideadvice to the Board on matters relating tobroadcasting and television programs of theCorporation, ‘either on its own initiative or atthe request of the ABC Board’.

The twelve members of the Council areappointed by the ABC Board for a period ofup to four years. Invitations to the public toapply to join the Council are made throughpromotions on ABC Radio and Television.This year Mr Glyn Parry of Western Australia,Ms Sascha Walkley of NSW and Mr Phil Woodof Tasmania joined the Council.

The Advisory Council work plan for this yearincludes subcommittees focusing on Artsand History programming. Council is

also reviewing previous reports on YouthProgramming, News and Current Affairsand Sports. Council has continued to makerecommendations to the Board on variousaspects of ABC programming and to meetwith Executive Directors. The Chairman andthe Managing Director regularly attend Councilmeetings. The Convenor of the AdvisoryCouncil is also a member of the ABC Board’sAdvisory Council Subcommittee and meetswith the subcommittee after each AdvisoryCouncil meeting. The Board Advisory CouncilSubcommittee also meets annually with theCouncil.

A summary of the Council’s recommendationsmade this year, together with responses fromABC management are in Appendix 16.

ABC Advisory Council


PAGE 10 [ABC CHARTER]ANNUAL REPORT 2001-2002

PAGE 10 [ABC ADVISORY COUNCIL]

ABC Advisory Council – August 2002

Back row from left to right:Mrs Carole Miller, Ms Sascha Walkley, Mr Nick Moraitis,Mrs Lorna Condie, Ms Francesca Beddie, Mr Phil Wood,Ms Anita Turner, Mr Glyn Parry.

Seated from left to right:Mr Jeff Heath, Ms Deborah Klika (Convenor), Sir John Yocklunn, Mrs Rosemary Champion.


PAGE 11

Geoff Crawford CVODirector of Corporate Affairs

Geoff Crawford joined the ABC as Director ofCorporate Affairs in May 2002. Prior to that,he worked for twelve years at BuckinghamPalace, the last four of them (1997-2000) asthe Queen’s Press Secretary. From 1993 to1996 he was also media adviser to Diana,Princess of Wales. Geoff was born andeducated in Sydney. He joined the Departmentof Foreign Affairs and Trade in Canberra in1974, working in a number of areas within theDepartment, as well as undertaking overseaspostings to the Middle East and Pacific regions.

Grahame GrassbyActing Director of ABC Enterprises

(part of the year)

Since joining ABC Enterprises in 1984,Grahame Grassby has held a number ofsenior business management positions.In 1999 Grahame was appointed GeneralManager Consumer Publishing, withresponsibility for Enterprises’ consumerproduct business units and associated salesand marketing.

Sue Howard Director of Radio

Sue Howard was born and educated inMelbourne. Before embarking upon a career inradio, she worked in the publishing industryand as a teacher. Sue has worked in the radioindustry for over 20 years, joining the ABC asa radio presenter in 1986. Between then andtaking a management role in 1995, she hasbeen a broadcaster with Radio National,ABC Classic FM and Local Radio. She wasappointed Director of ABC Radio in July 2000.

Helen Hughes Director of Development

During a 20 year career in broadcasting,Helen Hughes has worked in a range of

programming roles including journalist andnews producer. Positions held at the ABCinclude Head of News and Current AffairsQueensland from 1990-92 and Network Editorof the 7pm News Sydney from 1993-97.Management roles have included GeneralManager Local Content Development andDevelopment Manager Local Television.

Colin Knowles Director of Technology and Distribution

Prior to joining the ABC in 1997, Colinworked at the Australian BroadcastingAuthority as the General Manager of Planningand Corporate, and was responsible fordevelopment of digital broadcasting strategiesfor Australia. He has been actively engagedin developments in digital broadcastingtechnology from both the regulatory andengineering perspectives since 1983.Colin has over 30 years experience in thebroadcasting, telecommunications andengineering industry and has degrees inCommunications Engineering, Managementand Business Administration.

Andrew Lean Director of Production Resources

Andrew was appointed Director of ProductionResources in 2000. Prior to joining the ABC,he was Director of Production for the SevenNetwork. Andrew worked for the SevenNetwork for 23 years.

Sandra Levy Director of Television

Sandra Levy was appointed the Directorof Television at the ABC in June 2001. Sherejoins the network with a long and impressivelist of production credits, some of whichinclude A Difficult Woman, Come in Spinner,True Believers, Police Rescue, Secret Men’sBusiness and GP. Some of her feature filmsinclude Serenades, The Well, and High Tide.

ABC Executive Directors

[ABC EXECUTIVE DIRECTORS]

Sandra was part of the independentproduction house Southern Star for ten yearsand before that, the Head of Drama at theABC from 1986-1989. She has served as aboard member with the AFFC, the AFC andthe AFTRS.

Lynley Marshall Director of New Media and Digital Services

Lynley Marshall has over 15 years experiencein the broadcasting industry and prior tojoining the ABC as Director of New Media,Lynley held a series of senior businesspositions in new media, radio and televisionin New Zealand. Lynley’s last position in NewZealand was as Director of the IndependentBusiness Units of The Radio Network.Previous roles include GM of The RadioBureau and GM of TVNZ Enterprises.

Colin PalmerDirector of Human Resources

Colin Palmer joined the ABC in 1974 andwent on to manage industrial relations inthe television division in 1988 and later for

the entire ABC in 1996. Colin has played akey role in the evolution and negotiation ofABC enterprise agreements and acted asthe Corporation’s advocate prior to hisappointment as Director of Human Resourcesin June 2001. Colin has studied employmentlaw, organisational behaviour, personnelmanagement and has senior levelmanagement experience in all disciplinesof human resources.

David Pendleton Director of Finance & Support Services

David Pendleton joined the ABC as GeneralManager, Group Audit in 1996. He wenton to become General Manager FinancialOperations and Accounting and later Head ofFinance. He was appointed to the position ofDirector of Finance and Support Services inFebruary 2002. Prior to joining the ABC, Davidheld senior management positions in the NSWpublic sector at the NSW Roads & TrafficAuthority and State Super Investments &Management Corporation.


PAGE 12 [ABC CHARTER][ABC EXECUTIVE DIRECTORS]

Pictured from left to right:Sue Howard, Helen Hughes, Lynley Marshall, Grahame Grassby,Max Uechtritz, Robyn Watts, Colin Knowles, Russell Balding,Dave Pendleton, Sandra Levy, Colin Palmer, Drew Lean, Geoff Crawford.

ABC Organisation Chart


PAGE 13[ABC ORGANISATION CHART ]

Director of �New Media and Digital Services Lynley Marshall

Managing Director Russell Balding

ABC BOARD

Deputy �Managing Director

(vacant)

Operations Group

Director of Television

Sandra Levy

Director of Development Helen Hughes

Director of Radio Sue Howard

Director of News & Current Affairs

Max Uechtritz

Director of�Technology

& Distribution Colin Knowles

Director of Finance &

Support Services David Pendleton

A/Director of ABC Enterprises Grahame Grassby

Director of Production Resources Drew Lean

Director of Human Resources Colin Palmer

Director of Corporate Affairs Geoff Crawford

State Directors�Representative

Rob Batten

ABC Asia Pacific Project John Doherty

Director of Content Rights Management

Robyn Watts

Content Group

Max Uechtritz Director of News and Current Affairs

Max Uechtritz has been Director of Newsand Current Affairs since June 2000. Max was aprominent and award winning ABC internationalcorrespondent having postings in London (twice)and Washington. He reported the massacre inChina’s Tiananmen Square, the collapse of theSoviet Union and wars in the Gulf and theBalkans. Max was Network Editor of ABC TVNews (1995-96) and National Editor (1997-99).

Doug Walker Acting Director of ABC Enterprises

(part of the year)

Doug Walker joined the ABC in 1990 as Managerof ABC shops. Shortly afterwards, he wasappointed to the position of Head of Retail.

Robyn Watts Director of Content Rights Management

Robyn Watts has been Director ContentRights Management since July 2000. Robynwas formerly CEO of Southern Star Sales,one of four divisions of Australian’s leadingindependent production, distribution andmanufacturing company and a division sheestablished for the company. Prior to thisRobyn was Director Marketing and Distributionat Film Australia and Marketing Manager of theSydney based Distribution Division of theTasmanian Film Corporation.


PAGE 14

Nationally and globally, the climate forbroadcasting is marked by increasingcompetition and great uncertainty.

The ABC has contended with significantchange in the past year. The televisionindustry’s evolution towards digital has beenhesitant. The competition in radio is renewedand vigorous.

Federal policy reviews of cross-mediaownership and datacasting are in train.The ACCC began its examination of theproposed Foxtel/Optus merger and its effecton the future of pay television. The ABA hasproposed new Australian content standards.

The potential impact of each of these events isnot easily anticipated. The constant of changerequires a flexible and dynamic managerialsetting.

The ABC has, through programs that havedeeply connected with Australians, been animportant part of the nation’s past and itsspiritual, intellectual and creative life.

The strategic direction set by the Board duringthe past year has sought to encourage asupportive background for the ABC’s talent,energy and program making expertise. Thiswill ensure that for the years ahead, the ABCretains its place in Australian life as‘everyone’s ABC’.

Executive Change – A New Managing Director

In November 2001, Jonathan Shier leftthe ABC. Russell Balding, Director of Funding,Finance and Support Services, was appointedActing Managing Director. An extensiveexecutive search for a new ManagingDirector began.

Upon completion of selection and interviewprocesses, the Board unanimously appointedRussell Balding as ABC Managing Director on29 May 2002.

Changes In CorporateGovernance

In October 1999, the Board endorsed reformsin corporate governance of the ABC. Itsdiscussion paper – The ABC: Of Unique Value,and Value for Money – focused on key policyareas of:

• program accountability and performancetargets;

• independent complaints handling andeditorial guidelines to ensure accuracy,balance and impartiality;

• meeting the needs of regional Australia;

• and international broadcasting activities.

Statement by ABC Board of Directors

[BOARD OF DIRECTORS’ STATEMENT]

1932 Australian BroadcastingCommission inauguratedby Prime MinisterJoseph Lyons.

1934 ABC hired its firstJournalist.

1935 Schools broadcastbegan.


PAGE 15

Guided by this paper, ABC managementaccelerated new governance practicesthroughout the Corporation during 2001-2002.

New Programming ForRegional Australia

With additional funding provided by the May2001 Federal budget, ABC Radio recruited 46staff for 32 stations across regional Australia.It was the largest single recruitment of newtalent to the ABC in more than two decades.

This enabled the creation of 6 000 extra hoursof original programming for ABC local radio.New radio stations planned in Wagin andBallarat will add a further 4 000 hours per year.

Fifteen new radio shifts were introduced, eachreflecting the needs and interests of regionalcommunities. Extra rural reporters were placedin key locations. Eighteen recruits were trainedin cross-media to provide content for ABCOnline’s ‘The Backyard’ site, a valued andpopular component of local radio.

Revitalised ABC InternationalBroadcasting

The ABC’s Asia Pacific television servicecommenced transmission on 31 December,2001. Broadcasting throughout the AsiaPacific region, ABC Asia Pacific isprogrammed and managed by the ABC andfunded by the Department of Foreign Affairsand Trade.

ABC Asia Pacific, along with a continuallyrevitalised Radio Australia, enables the ABCto deliver on the ABC’s Charter obligation tointernational broadcasting.

In a further boost to Radio Australia’saudiences, an historic agreement was signedwith Radio Guandong. Radio Australia’sChinese broadcasts will now reach anadditional potential audience of over70 million.


1936 ABC began establishingstudio orchestras in allStates.

1939 ABC Weekly publishedoffering full programmingdetails in most States(1956 edition pictured).

Opening of AustraliaCalling (later RadioAustralia).

1940’s Women announcersduring war years.

1940’s ABC mobile units in allmajor theatres of WWII.


PAGE 16

ABC Innovation – Australia’s FirstDigital Television Multichannels

ABC Kids began on 1 August 2001. Createdfor Australian children and early teens, itspecialises in entertaining and popularchildren’s programming, from 6am to 6pm.The companion channel Fly, created forteenagers and young Australians began on1 November, broadcasting from 6pm to 6am.

The ABC took the opportunity of this newtechnology to address future audiences,allocating each new channel to programmingfor young viewers.

Significantly, these were Australia’s first digitaltelevision multichannels – launched by theABC, they provide further incentive forAustralia’s transition to digital.

Value And Quality – Fulfiling The ABC Charter

Continuing growth in ABC audiences duringthe year ran parallel with its increasedappreciation by Australians, as revealed by asurvey of the ABC conducted by Newspollduring June 2002.

In 2002, nine out of ten Australians (91%)believe the ABC provides ‘a valuable serviceto the community’ a rise of 5% since 1999.

Indeed, one in two Australians (49%) regardthe ABC as a ‘very valuable service’ – animprovement of 8% since 1999.

New Editorial Policies, ImprovedComplaints Management

The ABC Editorial Policies review wascompleted during the year. New EditorialPolicies will be rolled out in the latter halfof 2002.

Revisions and updates reflect changes inboth the media environment and communityexpectations of the ABC.

The ABC has strengthened complaintsmanagement in the new Editorial Policies.This will enable it to identify, respond to andreport on complaints in a more transparentand objective manner.

The new complaints system will be activelypromoted to ABC audiences. Prior to approvalby the ABC Board, the Editorial Policies werescrutinised by the St James Ethics Centre.

Digital Studios And Equipment:Capital Commitments

In a continuing program of capital investment,preparing the ABC for the digital future, theBoard approved funding for new studios andfacilities in East Perth. This development will


1942 Legislation –AustralianBroadcasting Actenacted.

1942-431 544 ‘war effort’talks on ABC Radio.

1945 The Country Hourcommenced.

1941 Children’s sessions,Kindergarten Of The Airand the Argonauts Clubestablished.


PAGE 17

include digital television services, news andcurrent affairs, radio and online production,and a television production studio andsupport facilities.

Construction of the collocated radio &television newsroom in Ultimo, Sydney wascompleted in late June, along with thetelevision current affairs studio and associatedproduction support areas. It is anticipated thatthese facilities will be fully operational by early2003, upon completion of digital equipmentinstallation.

Further collocation of Canberra facilities, againenabling more efficient sharing of resources,commenced during the year.

Seventy Years of the ABC

The ABC in 2002 has now been informing,educating, and entertaining the nation forseventy years. In speaking about the ABC’sfoundation and its role in contemporaryAustralia, Managing Director Russell Baldingsaid:

“When we look back to the year the ABCbegan, 1932, we see a year in which thecountry was struggling. The Depressionwas at its peak and unemployment morethan 30%.

Yet, despite this troubled economy, the nationcreated the ABC. When hope was in shortsupply, a hope was created: that publicbroadcasting was a chance to enrich allour lives.

The ABC has not lost sight of the ambition orthe hope of 1932, and is today supported byimmense public goodwill built up over thesepast seventy years. Seventy years on, theABC is an energetic and stimulating presenceat the centre of Australian life.”

The Board commends this report to theParliament and the people of Australia.

Donald McDonald AO Chairman

Judith Sloan Deputy Chair

Russell Balding Managing Director

Michael Kroger Director

Ross McLean Director

John Gallagher QC Director

Leith Boully Director

Maurice Newman AC Director

Ramona Koval Staff Elected Director


1947 ABC’s independentnational news serviceinaugurated.

1948 ABC funded directfrom Parliamentaryappropriations.

1949 Blue Hills radio serialfirst broadcast.

1946 Legislationto broadcastParliament whenin session.

The ABC uses a variety of methods to assessaudience support for programming, such asratings and direct feedback through phonecalls, letters and emails. In recent years theABC has also employed Newspoll to conductaudience appreciation surveys to provide anoverview of community attitudes about theABC and the commercial media. In June 2002telephone interviews were conductednationally among 1900 people aged 14 andover. Newspoll conducted similar surveys in1999 and 1998.

Overall Survey Results 2002

The vast majority (91%) of Australians believesthe ABC provides a valuable service to thecommunity, with one in two (49%) believing theABC provides a very valuable service. Similarhigh levels of support have been achieved ineach year of the Appreciation Survey, althoughthe levels in 2002 were slightly higher thanthose recorded in 1998 and 1999.

ABC Television

Almost eight in ten Australians (78%) believethe quality of programming on ABC Televisionis good, up on 1998 and 1999 (75%). Onlyhalf as many (43%) express this view aboutcommercial television.

92% of heavy ABC Television users rate thequality of programming on ABC Television asgood. 62% of this group regard the quality ofprogramming on commercial television as poor.

A large majority (71%) also believes ABCTelevision does a ‘good job’ in terms of thenumber of shows it provides that theypersonally like to watch. Only 51% feel thisway about commercial television.

ABC Radio

Six in ten (59%) of Australians believe ABCRadio provides good quality programming,while 53% believe commercial radio offers thesame. ABC Radio achieved very similarresults in 1998 (58%) and 1999 (60%).

93% of heavy ABC Radio listeners regard thequality of programming as good. Heavierusers were also more likely to be critical ofcommercial radio, with 46% rating the qualityof commercial programming as poor. Incountry and regional areas 65% believe thatABC Radio provides good qualityprogramming, whereas only 52% say thesame of commercial radio. In the five major

Audience Appreciation


PAGE 18 [AUDIENCE APPRECIATION]

Total ValuableVery Valuable

0%

20

40

60

80

100

19991998 2002

88% 86%91%

44% 42%49%

Overall Value of the ABC

1956 Outside BroadcastVan built for theOlympic Gamesfirst operates.

1956 ABC’s Televisionstarted in Sydneyand Melbourne

1953 The Television Act1953 was passed.

1956 ABC broadcasts the 1956 MelbourneOlympic Games.

ABC offices opened in London, New Yorkand Port Moresby.

mainland capitals 56% believe ABC Radioprovides good quality programming comparedwith 52% for commercial radio.

The results for Radio cannot be compareddirectly with the results achieved by ABCTelevision, as radio is a highly fragmentedmedium with distinctly different consumptionand usage patterns.

ABC Online

A total of 18% of Australians have used theABC website, up from 12% in 1999 and 8% in1998. 90% of the site’s users believe it providesgood quality information – up from 83% in1999. Nationally among Internet users, 19%

use the ABC website regularly or from time totime for news and current affairs information.

Coverage of Country andRegional News and Information

In relation to coverage of regional/countryissues, the ABC rates highly in bothmetropolitan and country areas, with about75% of people irrespective of location believingthe ABC does a good job of covering thecountry. This compares very favourably withperceptions of commercial media’s coverage ofcountry/regional issues, with only 35% of peoplein metropolitan areas and 48% in country areas(down sharply from 60% in 1999) believing thecommercial media does a good job.


PAGE 19[AUDIENCE APPRECIATION]

Balanced and Even-handed

The issue of being ‘balanced andeven-handed’ when reporting Newsand Current Affairs was explored atan overview level where 79% of thecommunity believed the ABC was doinga ‘good job’.

Between 86% and 95% thought keyprograms did a good job at beingbalanced and even-handed. Thetable across illustrates these results.

Balanced and Even-handedness ofSpecific Programs

Good Poor Don’t Job Job Know/

% % Neither %

Television

7pm News 95 3 27.30 Report 89 7 4

Radio

AM/PM 89 3 8The World Today 86 2 12

1959 On ABC Television,Mr Squiggle and6 O’clock Rock airs.

1960 ABC Televisionbegan in all otherstates.

1961 The weekly currentaffairs program FourCorners began.

1961The start of the Educationprogram University of the Air.

Direct television relaysbetween Melbourne andSydney.


PAGE 20

Australian National Audit Office –ABC Performance Audit

The Australian National Audit Office (ANAO)tabled in Parliament the findings of a year longreview of Corporate Governance in theAustralian Broadcasting Corporation on8 April 2002.1 It reviewed the ABC’s corporategovernance framework against better practicemodels, examined the approach of the ABCBoard and management in setting andimplementing strategic directions, andexamined the Corporation’s performanceinformation framework.

The ANAO acknowledged the recent work oncorporate governance issues undertaken inresponse to a 1999 Board discussion paperby the Chairman, The ABC – of Unique Valueand Value for Money.

In the ABC’s formal response to the report,the Board noted the ANAO had foundno evidence of failure by the Corporationto comply with its Charter obligations.It welcomed the audit team’s overallendorsement of directions in the ABC’scorporate governance. The ABC agreedwith all 14 audit recommendations to furtherimprove corporate governance, commentingthat implementation would be subject to aprogressive rollout.

On 24 April, the Board endorsed an ANAOImplementation Plan intended to ensureappropriate Corporation-wide coordinationof follow-up work. The Corporation set up animplementation structure to include:

• Implementation Steering Committee,chaired by the Managing Director and alsocomprising a Board Director and theABC’s Chief of Corporate Planning andGovernance (to meet quarterly orotherwise as required)

• Inter-Divisional Working Party, chaired bythe Chief of Corporate Planning andGovernance, comprising nominees ofDivisional Executive Directors

• Board Progress Reports on a quarterly basis.

ABC Board

The ANAO found that ABC Board policiesand practices generally conformed to ‘betterprinciples and practice guidelines’, publishedby the Auditor-General in 1999, or that stepshad been taken to more closely align themwith the Guide. During the period of theperformance audit, the Board published astatement to more formally delineate its rolein strategy-setting from that of the ManagingDirector, adopted Guidelines for ABC Directorsin the form of a single document outlining

Corporate Governance

[CORPORATE GOVERNANCE]

1. ANAO Audit Report No.40 2001-2002,http://www.anao.gov.au

1962 Videotape recordingequipment installedin all capitals.

1965 Bill Kennard’s logodesign based onthe waveform of anoscilloscope wasadopted.

1965 -1972 ABC correspondentscovered the Vietnam War.

1967 ABC Television Current Affairsbroadcast This Day Tonight.


PAGE 21

relevant policies and standards of conduct,and agreed to undergo an initial exercise inself-evaluation.

Management Structure

Subject to policies and directions determinedby the Board, the Managing Director isresponsible for managing the affairs of theCorporation, including a leading role in theprocess of strategy formulation, planning andperformance evaluation. The ANAO concludedthat the organisational structure of the ABCpositioned the Corporation well to implementthe Board’s strategic directions. In December,the Board announced that Acting ManagingDirector Russell Balding would take up the newposition of Deputy Managing Director once anew Managing Director had been appointed.Following Mr Balding’s appointment asManaging Director, the role of DeputyManaging Director remained vacant andsubject to further consideration by the Board.

The Managing Director chairs fortnightlymeetings of Executive Directors. In additionthe following meetings of Executive Directorsare held fortnightly: Operations, Content andCorporate Development. A Marketing andCommunications group also meets fortnightly.Through these meetings the ExecutiveManagement of the Corporation considersissues and determines directions to be taken.

Strategic Support

Several specialist units exist to providestrategic support to the Board and ManagingDirector in corporate governance. TheCorporate Planning and Governance unit,located within the Corporate Affairs Division,coordinates corporate and divisional planningprocesses, corporate performance reporting,industry analysis and corporate policy. TheFinance and Support Services Divisionoperates two units to support enhancedCorporation-wide performance: BusinessDevelopment and Performance; and RiskPlanning.

Planning and PerformanceReporting

In August 2001, the Board adopted anew three-year Corporate Plan, which theANAO noted had the potential to ‘producereal improvement in the governance andperformance of the ABC’. Performance reportsagainst the Corporate Plan are provided to theBoard twice yearly. Divisional Plans, informedby corporate objectives and strategies, areapproved by the Managing Director. ExecutiveDirectors provide quarterly performance reportsagainst their Divisional Plans.


1967 ABC Radio broadcastAM and PM.

1970 ABC’s microwavetelevision system openedlinking Eastern andWestern Australia.

1970’s Co-production withindependent producersbegan, to meet high costof TV drama production.

Grahame Bond inthe Aunty Jack Show.

1970’s Countdown on nationaltelevision.


PAGE 22

International Benchmarking

Work continued within an internationalgroup of eight national public broadcasters todevelop the first system in the world toprovide a common benchmarking currencyfor national public broadcasters. The ABCnow hosts an information repository on behalfof the international group to enable eachparticipating organisation to compare itsperformance with the group average. Initialcomparisons demonstrate strong performanceby the ABC in relation to the group average.(See pages 39-40)

Accountability

The new Managing Director re-affirmed theCorporation’s commitment to further improvingstandards of corporate governance and thedirect accountability of senior management.From May, each Executive Director wasrequired to provide a monthly GovernanceReport to the Board, separate from theregular divisional Activity Reports.

Risk Management

The Board adopted an integrated RiskManagement policy to provide a Corporation-wide approach to the identification,assessment, management and reporting ofrisk. The Risk Management policy is integratedwith corporate planning processes,governance reporting and internal auditactivities.

Internal Audit

The ABC Board Audit Subcommittee met sixtimes during 2001-02. At each meeting theHead of Group Audit provided a reportsummarising all relevant activities during theperiod in accordance with the Strategic AuditPlan. Details are set out in Appendix 5.

Fraud Control

In accordance with the Commonwealth FraudControl Guidelines 2002, the ManagingDirector certifies that the ABC has preparedfraud risk assessments and fraud controlplans; and that they comply with theCommonwealth fraud reporting requirements.


1976 24 hour rock station2JJ began (nowTriple J).

ABC-FM Stereobegan. (Now ABCClassic FM).

1974 First ABC Shopopened.

The parody,Norman GunstonShow starring GarryMcDonald airs.

1975 Colour televisionbegan in Australia.

The Science Showbegan on radio.

1975 ABC Women’s Co-opbegins broadcastingThe Coming OutShow on radio.

Ethical Standards

All ABC staff are bound by a statement ofworkplace and conduct principles: ABCWorkplace Values and Code of Conduct.The Code outlines the principles of conductto be observed by ABC staff in keeping withinthe ethical standards expected of and bythe Corporation. It sets out specific conductrequirements and provides informationon issues of judgment both within theworkplace and when staff are representingthe Corporation externally. Employees arealso bound by ABC Editorial Policies in relationto programming standards consistent withrequirements set out in the ABC Act andCharter. A major review of Editorial Policiescontinued during the year.

Complaints Management

The Corporation continued to develop animproved complaints management system inorder to identify, respond to and report oncomplaints in a more transparent and impartialmanner. When fully implemented in 2002-03,the improved complaints management systemwill channel all complaints through thecorporate Audience and Consumer Affairsunit. The system includes a function ofComplaints Review Executive performed by asenior executive who is independent ofprogram departments. It will provide acentrally coordinated monthly report to theBoard on complaints regarding accuracy,impartiality and independence. Complainantswho are not satisfied may still refer matters tothe ABC’s Independent Complaints ReviewPanel and/or the Australian BroadcastingAuthority in the case of alleged violations ofthe ABC Code of Practice. Details of audiencecontacts and complaints in 2001-02 are setout in the Corporate Affairs Section. Theenhancements to be implemented in 2002-03build on the work of recent years to improvethe ABC’s public accountability andtransparency.


PAGE 23[CORPORATE GOVERNANCE]

1980 ABC movesinto satellitebroadcasting.

1985Radio Social Historyunit began.

1986 State-basedtelevision currentaffairs program7.30 Report began.

1981 2JJ becomesTriple J and movesto FM band.


PAGE 24 [NATIONAL INTEREST INITIATIVES]

In 2001-02 the Federal Parliament beganproviding the ABC with an additional $17.8million per annum over four years. The moneyis being used to fund a range of NationalInterest Initiatives proposed by the ABC in asubmission to the Government in 2000-01.

The ABC nominated four priority areas ofprogramming and content:

• Television, radio and online services forregional and rural Australia (the singlebiggest component)

• Business and the economy

• Children and parents

• One-off trial of a new media-basedcurriculum support service for schools.

In supporting the proposal, the Governmentand Parliament provided the first real increasein ABC funding for content since the mid-1980s. The ABC Board endorsed a number ofmajor initiatives for the first year such as theestablishment of a new regional radio stationat Ballarat, about 6,000 hours of new localradio content in regional areas, the televisioncommunity forum program Australia Talks,business programs on ABC Radio andTelevision (Business Breakfast), and a one-off project over six months to identify andpotentially develop programming ideas fromsmaller states and territories and regionalareas.

The reports of Radio, Television and NewMedia provide additional information aboutthe use to which the National InterestInitiatives funds have been put.

National Interest Initiatives

1990’s Revival of Australiancomedy with theGillies Report,D Generation andMother & Son.

1987 Indigenous Programunit established.

1992 750 000Australiansattend eventsheld to celebratethe ABC’s 60thanniversary.

1994 Southbank Centreopens in Melbourne.

1995 ABC NewsRadiocommenced.


PAGE 25[CORPORATE PLAN PERFORMANCE SUMMARY]

Corporate Plan Per formance SummaryThe Board adopted a new Corporate Plan2001-04 structured around four Objectivesrepresenting the key elements of ABCperformance. This Corporate PlanPerformance summary includes reference tokey areas of ABC activity. Other performanceinformation is provided under Outcomes andOutputs and in Divisional reports.

Objective 1 Relevance and Appeal

Build and retain audience share and reachthrough multi-platform programming andcontent that is appreciated by a broadrange of communities of interest and need.

Audience Share and Reach

Information about audience share and reachfor ABC Television, Radio and New Media isprovided under the Outcomes and Outputssection of the Annual Report.

Research, Development and Consultation

Following a major review of AudienceResearch functions, a minimum fundingbenchmark of $3.7 million pa was to beapplied from July 2002, pending developmentof a new strategic work plan for the 2003-06triennium.

To help inform management decision-making,individual Executive Directors attendedmeetings of the ABC Advisory Council, inaddition to regular attendance by theManaging Director; and Executive Directorsprovided written responses to Councilrecommendations pertaining to their divisions.

1998 TelevisionBroadcastingServices (DigitalConversion) Act.

1999 Innovative televisiondrama seriesSeaChange attractsa wide audience.

2000 ABC Local Radionetwork providedcontinuous coverageof the Sydney 2000Olympics, thebiggest Local Radiobroadcast ever.

2001 Programs marking theCentenary of Federationon all ABC platforms.

Radio National’smarathon broadcast100 Years in a Day.


PAGE 26 [CORPORATE PLAN PERFORMANCE SUMMARY]

Audience and Community Contacts

The Audience and Consumer Affairs unitprogressively implemented measures toimprove the management and reporting ofaudience and community contacts with theABC. These included the development of acomprehensive online site, Contacting theABC, and databases to better capture data foranalysis and reporting. Details of 110 230audience contacts dealt with by Audience andConsumer Affairs are provided in theCorporate Affairs Divisional report. Planningtook place for the establishment of adedicated telephone contact team in Adelaideto improve the coordination of ABC telephonecontact points across Australia.

Digital Multichannels and Multi-platformDelivery

The ABC launched Australia’s first digitaltelevision channels, ABC Kids and the youthchannel, Fly. Both channels are also availableon the Optus and Austar subscriptionservices. Selected content is also availablethrough ABC broadband services.

All ABC radio networks have increased theamount of content available through audio-on-demand via the Internet. Triple J increased itsavailable content by 55%, providing anaverage of seven hours of new audio perweek. Classic FM provided 40 hours permonth by June, double the amount availablein March. Radio National offered 91.6% of itsoriginal programming by June, an increase ofmore than 30% since November. Theinternational service, Radio Australia, providedaudio streams of five daily programs and 13weekly programs in five languages.

Progressive implementation of live radiostreaming via the Internet continued throughthe year: ABC NewsRadio, Triple J, RadioNational and Radio Australia are available 24hours a day; and a selection of Local Radioprograms is also streamed.

The ABC took out a licence on the BBCdocumentary, Walking with Beasts Interactive,which became the first interactivedocumentary in Australia (broadcast onOptus and Austar subscription channels).

2001 Australia’s firstdigital multichannelslaunched: ABC Kidsand the youthchannel Fly.

2001 100 years of Radiocelebrated across allABC radio networks.

ABC Broadband Newsservices began.

2001 International televisionservice ABC AsiaPacific beganbroadcasting.

Parliamentarybroadcasts beginonline audio streamingon ABC NewsRadio’swebsite.

2002 ABC Celebrates 70 years of broadcasting.



Objective 2 Distinctiveness

Enable audiences to be informed,educated and engaged with the challengesof contemporary life and with one another,through distinctive information, culturaland children’s programming and content.

Program and Content Genres

Information about the diversity of program andcontent genres for ABC Radio, Television andNew Media is provided in the Outcomes andOutputs section.

Levels and Mix of Australian Content

ABC Television achieved the highest levelof Australian content in five years, 60.5%,between 6pm and midnight.

Against a target of 25% Australian musiccontent for ABC Radio networks, the totalbroadcast by each network was: Triple J, 41%;Radio National, 25%; ABC Classic FM, 34%;and Local Radio, 34%. Radio Australiamaintained Australian music content at the2000 level of 90% on the English service andincreased from 65% to 70% on foreignlanguage programs. Radio also increased itscommitment to drama and comedy. LocalRadio, for example, made available 12 items oforiginal Australian comedy per week,compared with three-four items per weekbroadcast the previous year.

New Media continued to improve usernavigation of ABC Online through progressiveredesign and usability testing of the site. During2001-02, New Media revamped a number ofgateways including Arts, The Backyard, News,Radio Australia, GoAsiaPacific, the front page,Fly, Rollercoaster, Education and Indigenous.

ABC Services and Production ThroughoutAustralia

Television News and Current Affairs productionoutside of Sydney and Melbourne increasedby 181 hours in 2001-02 compared with theprevious year. Non-News and Current Affairstelevision production fell by 69 hours (11.6%)for the same period. This resulted in a netincrease of 112 hours (6%) of televisionproduction outside Sydney and Melbourne.

ABC Local Radio services in regional Australiaunderwent a major expansion with theappointment of 46 new regional programmakers. After intensive training in Melbourne,Adelaide, Brisbane and Sydney, thebroadcasters took up their positions in 32locations across Australia. They generated anadditional 6 000 hours of local programming.

The Radio Division established a RegionalProduction Fund to support initiatives across thecountry. Of the 15 hours of radio producedduring the second half of the year under thisFund, 9.5 hours were sourced from outside ofNSW and Victoria.


PAGE 28 [CORPORATE PLAN PERFORMANCE SUMMARY]

ABC Development recruited six DevelopmentOfficers for a period of six months in Brisbane,Adelaide, Perth, Hobart, Darwin and Canberra;and a seventh worked to support the RadioRegional Production Fund. They received andassessed a total of 292 program proposals,of which a small number were approved forfurther development.

International Broadcasting

The Corporation’s new internationaltelevision satellite service, ABC Asia Pacific,commenced broadcasting on schedule on31 December 2001. By May, the initial four-hour rotating program block had expandedto 24 hours.

Radio Australia improved its reach bytransferring its satellite distribution fromthe Palapa C2 satellite to PanAmSat 8and PanAmSat 2 satellites. By June, RadioAustralia had 135 rebroadcast arrangementswith local broadcasters throughout Asia andthe Pacific.

Objective 3 Organisational Capability

Ensure effective alignment of the Charter,strategic aims and activities of theCorporation as an independent nationalbroadcaster through its governance,management and commitment to a skilledand flexible workforce.

Governance Processes

The Board and management adoptedan integrated corporate planning andperformance reporting cycle, a riskmanagement strategy and improvedprocesses of governance reporting byExecutive Directors.

The Board Audit Subcommittee providedoversight of activities undertaken as part ofthe approved Strategic Audit Plan.

The Board receives quarterly progress reportson implementation of 14 recommendations tofurther improve governance, arising from theperformance audit by the Australian NationalAudit Office, Corporate Governance in theAustralian Broadcasting Corporation.



Editorial Credibility

The Board adopted ‘Adherence to EditorialPolicies’ as an additional Corporate Indicatorof performance while the Corporationcontinued to work on a major review of ABCEditorial Policies.

During 2001-02 the Australian BroadcastingAuthority (ABA) finalised investigations into17 complaints. The ABA found the ABC hadbreached its Code of Practice in six cases, areduction of four such decisions comparedwith 2000-01. The Internal Complaints ReviewPanel (ICRP) received 14 complaints, two ofwhich met the ICRP’s criteria for review. Thecomplaints were upheld in part, finding errorsof fact but not upholding the complaint ofserious unfairness. (See Appendix 17)

In June the Corporation reinstated an annualaudience appreciation survey to be conductedby Newspoll, the results of which are reportedin Audience Appreciation on pages 18-19.Work continued in 2001-02 on furtherimprovements to the existing complaintsmanagement procedures (see CorporateAffairs Section).

Skilled and Flexible Workforce

The Corporation implemented a performancemanagement system for staff and, at 30 June,79% of all annual job plans (a key componentof the system) had been completed.

Overall, 2.31% of the ABC’s salary budgetswere spent on training during the year,meeting the minimum corporate target of 2%.

Objective 4 Value for Money

Achieve access to adequate funding,supported by continued improvementin the measurable efficiency andeffectiveness of resource utilisation.

Efficiency and Effectiveness

The ABC created a database to hostperformance information on behalf of eightpublic broadcasters participating in theInternational Benchmarking project. An initialreport on the ABC’s performance comparedwith the group average is provided inInternational Benchmarking on pages 39-40.

Funding

At 30 June, the ABC had a total of 11agreements in place with state film bodiesthat matched the Corporation’s developmentfunding on specific projects. Development co-financing agreements are also in placewith bodies such as the Australian FilmCommission (AFC), Central AustralianAboriginal Media Association (CAAMA)and independent production houses.

Additional funding of $17.8 million pa, inresponse to the ABC’s National InterestInitiatives submission to the Government,became available in 2001-02 to supportnew program and content projects.


PAGE 30 [OUTCOMES AND OUTPUTS]

Audiences throughout Australia – and

overseas – are informed, educated and

entertained.

Overall achievement will beindicated through:

(a) Audience usage of ABC Radio, Televisionand New Media services.

(b) Results of audience surveys.

Overall assessment

(a) Audience usage of ABC RadioTelevision and New Media services

Television Share

Metropolitan Share 1 July 2001 – 30 June 2002

Households 6am-12mid. 6pm-12mid.

Sydney 15.9 16.5Melbourne 15.4 16.0Brisbane 14.4 15.0Adelaide 14.6 15.3Perth 15.7 17.25 metro city 15.3 16.0

Regional Share 1 July 2001 – 30 June 2002

Households 6am-12mid. 6pm-12mid.

Southern NSW 14.9 15.3Northern NSW 19.4 19.7Victoria 15.6 14.9Queensland 14.9 15.0Tasmania 20.8 20.0Regional – All 16.7 16.8

Radio Share

The overall (all ABC radio-8 city) share was21.2%, a slight decline from the previous year(21.8%). Sydney aggregate share was 18.9%down from 19.7%, mainly due to decline inClassic FM and Triple J.

Melbourne gained 19.8%, down from 20.5%last year, mainly due to a fall in Triple J share.Brisbane aggregate share was 21.3% downvery slightly from 21.7% last year. Adelaidegained 23.6% up from 21.3% due to stronggrowth in Local Radio, Radio National andNews Radio. In Perth aggregate share fell to23.7% from 25.3%. Canberra’s aggregateshare fell slightly to 43.3% – Local Radio,Radio National and News Radio hadsignificant increases while ABC Classic FMand Triple J lost share. In Newcastle share fellto 18.9% (down from 20.6%) mainly due todecreases in Local Radio and Triple J. Hobartachieved share in 2000-01 was 38.8%, nosurvey was conducted in 2001-02.

Online Access

There were 41 877 884 average monthlyaccesses to ABC Online. Nielsen//NetRatingsshow that ABC Online had an average of875 904 unique users monthly and an averagemonthly reach of 11.3%.

Television Reach

Four weekly metropolitan reach 2001-2002Sydney 85.7Melbourne 87.0Brisbane 85.9Adelaide 87.5Perth 84.9Metro – All 86.2

Four weekly regional reach 2001-2002Southern NSW 85.4Northern NSW 84.3Victoria 83.9Queensland 83.1Tasmania 90.8Regional – All 84.7

Outcome 1


PAGE 31[OUTCOMES AND OUTPUTS]

Radio Reach

There has been consistent growth in overall(all ABC radio-8 city) reach over the last sixyears to a high of 4 130 000 in 2001-02.Reach rose in all cities this year exceptCanberra:

Sydney 1 171 000 Melbourne 1 170 000 Brisbane 527 000 Adelaide 376 000 Perth 496 000 Canberra 163 000 Newcastle 130 000 Hobart (2000-01) 97 000

ABC Online reach

ABC Online’s reach in the active Internetpopulation averaged 11% over the last year,with a peak of 12.3% during September 2001.

(b) Results of audience surveys

Overall Survey Results 2002

According to the Audience AppreciationSurvey undertaken by Newspoll in June 2002,the vast majority (91%) of Australians believesthe ABC provides a valuable service to thecommunity, with one in two (49%) believingthe ABC provides a very valuable service.Similar high levels of support have beenachieved in each year of the AppreciationSurvey, although the levels in 2002 wereslightly higher than those recorded in 1998and 1999.

See pages 18-19 for full details of the surveyresults.

Delivery by Outputs

Output 1.1 – Radio

Provide distinctive radio programs thatgive an Australia-wide focus to localand regional communities, and satisfydiverse audience needs, nationallyand internationally.

Performance indicators

Quality

1. Level and mix of Australian content2. Genre diversity3. Community and peer recognition

and feedback4. Number of artists first broadcast

Quantity

5. Number of broadcast hours6. Number of radio stations7. Level of radio content available

through the Internet8. Level of radio content available

through audio on demand viathe Internet

Performance

1. Australian content on Radio

Radio content is all Australian on domesticservices except for ABC NewsRadio whichhas about 45% content from overseas,including BBC World, Deutsche Welle,Radio Netherlands.

A significant measure of Australian contenton radio is in terms of music broadcast:

Outcome 2 – see pages 98-101

Outcome 3 – see page 102



Music on Radio

Network Target Achievement

Radio National 25.0% 28.0%Local Radio 25.0% 34.0%Triple J 30.0% 41.0%Classic FM 25.0% 34.0%

Other Target Achievement

Classic FM 11.0%Australian composition

Radio Australia 90.0% 90.0%English languageprograms

Radio Australia 65.0% 70%foreign language programs

2. Genre Diversity Radio

Radio Genres – indicative across fivedomestic networks

Genre Total %

News (incl Parliament on PNN) 20.0

Current Affairs 5.0

Arts & Culture 3.5

Factual 18.0

Entertainment 3.5

Music 35.3

Religion & Ethics 2.0

Regional & Rural 2.0

Science, Technology, 1.8Environment, Natural History

Sport 5.2

Other (as stand-alone programs): 3.7Business & Finance, Children’s, Comedy, Drama, Education, History, interstitial material

Total 100.0

3. Community and peer recognition andfeedback

Peer review and awards

The ABC won prestigious awards in allfields of creative endeavour associatedwith radio, television and online media.Full details of the awards won by all ABCmedia both internationally and in Australiaare in Appendix 21.

Audience feedback

Audience and Consumer Affairs received110 230 contacts from audiences in2001-02. Of these 31.0% (34 199) werecomplaints. In addition, 36 214 contactswere received by News and Current Affairsand of these, 30.3% were complaints.More details about audience contacts arecontained in the Corporate Affairs andNews and Current Affairs sections.

4. Number of artists first broadcast

No records have been kept of the artistsfirst broadcast on ABC Radio.

5. Number of broadcast hours

Each radio network broadcasts for 24hours per day for 365 days of the year –8 760 hours per annum, except RadioAustralia, which broadcast 13 104 hours in2001-02.

6. Number of radio stations

4 national networks9 metropolitan radio stations48 regional stations1 international radio service1 broadband radio service

See Programs and Services section forfull detail.



7. Level of radio content availablethrough the Internet

Audio streaming is available for a range ofradio programs through ABC Online sitessuch as The Backyard, ABC NewsRadio,Radio Australia (English and foreignlanguage services), Triple J and ABCBroadband. In addition, special eventssuch as conferences are regularly availablethrough audio streaming.

8. Level of radio content available throughaudio on demand via the Internet

An Internet-only radio station wasdeveloped in 2001-02 for launch in 2002which includes audio programs ondemand. Also, see 7 above, audiostreaming of a program is available‘on demand’.

See Radio section for more details.

Output 1.2 – Television

Present television programs of wide appealand more specialised interest thatcontribute to the diversity, quality andinnovation of the industry generally.


Quality

1. Level and mix of Australian content2. Genre diversity3. Community and peer recognition

and feedback

Quantity

4. Number of broadcast hours5. Ratio of first run to repeat program

hours

Performance

1. Australian content – Television

Australian content on television aspercentage of hours broadcast

6am-midnight %

Australian first release 33.0 Australian repeat 23.3 Total Australian 56.3

Overseas first release 15.7 Overseas repeat 28.0

Total Programs 100.0

6pm-midnight %

Australian first release 53.1 Australian repeat 7.4 Total Australian 60.5

Overseas first release 27.8 Overseas repeat 11.7

Total programs 100.0



2. Genre diversity – Television

Television Program Hours broadcast by Genre

Australian Overseas Total % Total

Arts 178 209 387 4.4Children’s 431 1 214 1 645 18.8Comedy 51 113 164 1.9Current Affairs 817 0 817 9.3Documentary 188 320 508 5.8Drama 387 429 816 9.3 Education 485 261 746 8.5Entertainment 992 45 1 037 11.8Factual 269 64 333 3.8Indigenous 26 0 26 0.3Movies 32 1 115 1 147 13.1Natural History & Environment 12 21 33 0.4News 335 0 335 3.8Religion & Ethics 46 68 114 1.3Science & Technology 34 22 56 0.6Sport 242 23 265 3.0

Total 4 525 3 904 8 429 96.1

Interstitial (promotions, announcements etc) 331 3.9

8 760 100.0

3. Community and peer recognition andfeedback

See Output 1.1 above.

4. Number of broadcast hours

Television broadcasts nationally 24 hoursper day 365 days per year – 8 760 hours.

5. Ratio of first run to repeat programhours

The percentage of first release Australiancontent between 6pm and midnight onABC Television was 53.1% compared with49.3% in 2001, reflecting the ABC’sstrategic approach to focus scarce

resources on the achievement of higherlevels of first release and Australiancontent in prime time (6pm – midnight).

There were 7.4% repeat Australianprograms compared with 8.5% theprevious year.

Between 6am and midnight the levelof first release Australian content during2001-02 increased to 33% (up from32.2%) while repeats of Australianprograms was reduced to 23.3% (down from 26%).

See Television section for more details.



Output 1.3 – New Media

Engage audiences through new mediaservices including the Internet andemerging broadband platforms.


Quality

1. Genre diversity2. Industry ranking of ABC Online3. Community and peer recognition

and feedback

Quantity

4. Number of mailing list subscribersto ABC Online

5. Number of pages on ABC Online6. Number of gateways on ABC Online7. Use of content on emerging platforms

such as broadband and WAP

Performance

1. Genre Diversity

New Media number of pages per genre

Genre No. of % ofPages Pages

Arts & Culture 6 853 0.9Children’s 15 298 2.0Current Affairs 32 810 4.4Education 2 191 0.3Indigenous 1 565 0.2Music 665 0.1Natural History & 1 302 0.2Environment News 187 412 24.9Religion & Ethics 694 0.1Regional & Rural 61 054 8.1Science & Tech 21 095 2.8Sport 2 313 0.3Youth 11 493 1.5Other* 407 853 54.2

Total 752 598 100.0

*Other includes Television Guide, Search, ABCBroadband home page, About ABC Online andAbout the ABC. Many other ‘accesses’ are todirectory pages and are functional informationpages which cannot be classified in a genre.

2. Industry Ranking

ABC Online has established a leadingposition among Australian Internetaudiences. In June 2002 ABC Online waspositioned eighth and fifteenth in terms ofthe size of its audience according to RedSheriff and Nielsen NetRatings respectively.Of note is that among the leading websites,ABC Online stands alone in terms of therange of content it offers. The other topwebsites, as measured by ratings services,are specialist search engines, portals, onlinebanking, classified and travel sites.

3. Community and peer recognitionand feedback.

See Output 1.1

4. Number of mailing list subscribers toABC Online

At the end of June 2002 there were over145 000 subscribers to specialist mailinglists, a 60.0% increase on previous year.

5. Number of pages and Number ofgateways on ABC Online

ABC Online hosts and maintains over910 000 web pages across twelve subjectspecific gateways.

6. Use of content on emerging platformssuch as broadband and WAP

Five broadband channels with audienceswhich grew from 30 000 weekly accessesin July 2001 to 170 000 weekly accessesin June 2002.

Short Message Service (SMS) newsheadline service options are beingassessed and content being developedsuitable for wireless platforms such as 3G.

See New Media section for more details.


PAGE 36 [FINANCIAL SUMMARY]

Financial Outcome 2001 – 2002

Consistent with previous years, the ABCoperated within its total sources of funds andGovernment appropriations for the 2001-2002financial year.

Sources of Funds 2001 – 2002

The ABC received $763.7m (including $20mof borrowings and ABC Asia Pacific Grant)from Government and $130m from othersources in 2001-02.

Government Appropriations includes fundingfor the Corporation’s core operational activitiesas well as funding for digital and analogtransmission, Capital Use Charge and DigitalCapital. The Corporation also derives revenuesfrom other sources including ABC Enterprises.

The following charts depict the ABC’sbudgeted funds for the various categoriesagainst actual sources for 2001-02 and itsbudgeted sources for 2002-03.

Application of Funds

The following chart broadly represents theABC’s application of funds by function for the2001-02 financial year.

Financial Summary

Acquisitions (including �Multichannel)

Television Programs �Produced (including News, �Current Affairs & Captioning)

Radio Broadcast (including News & Current Affairs)

Support Services

Other

Transmission

20% 19%

6%

29%18%

8%

Split Actual Expenditure 2001-02

2001-02 Actual 2002-03 Budget2001-02 Budget

General�App

Analog�Trans

Digital�Trans

CUC Digital�Capital

Asia Pacific�Grant

Enterprises�Revenue

Other�Revenue

$0m

100

200

300

400

500

600

Government Funding Independent

ABC Source of Funds


PAGE 37[FINANCIAL SUMMARY]

Application of Funds

The Year Ahead

The ABC has devised 2002-2003 operatingbudgets based on known sources ofGovernment and external funding.

The following chart depicts the Corporation’ssplit of its 2002-2003 appropriation byoutputs. This split incorporates a notionalattribution of corporate and support areas.

The ABC’s emphasis has been on maintainingcurrent output including the new Televisionmultichannelling service in the final year of thecurrent triennium.

The following chart compares budgeted andactual application of funds for output andoperational and support areas.

Digital Transmission

Radio

Television

Analog Transmission

New Media

2%9% 3%

27%

59%

Appropriation by Outputs 2002-03

$0m

100

50

Operational Support & OtherOutput

150

200

250

300

350

400

450

500

2001- 02 Actual 2002- 03 Budget2001- 02 Budget

Net Application of Funds


PAGE 38 [FINANCIAL SUMMARY]

Five Year Analysis

ABC Operating

2002 2001 Recast 2000 1999 1998 2000

$’000 $’000 $’000 $’000 $’000 $’000

Cost of Service 781 285 720 938 673 447 678 631 664 697 631 218Operating Revenue 148 472 113 573 108 986 112 345 117 554 123 854Net Cost of Services (a) 632 813 607 365 564 461 566 286 547 143 507 364Revenue from Government 710 565 622 921 599 158 599 158 542 383 522 666

Note: recast 2000 and 2001 reflect revised disclosure for TV inventory and the write back ofabnormals as per changes in accounting standards.

Financial Position

2002 2001 Recast 2000 1999 1998 2000

$’000 $’000 $’000 $’000 $’000 $’000

Current Assets 184 949 161 763 166 072 166 072 130 989 145 478Non-Current Assets 694 941 653 796 646 705 646 705 624 604 678 313Total Assets 879 890 815 559 812 777 812 777 755 593 823 791Current Liabilities 132 061 126 334 180 467 180 467 91 350 185 847Non-Current Liabilities 255 297 229 604 134 892 134 892 184 365 137 764Total Liabilities 387 358 355 938 315 359 315 359 275 715 323 611Total Equity 492 532 459 621 497 418 497 418 479 878 500 180

Ratios

Current Ratio (b) 1.40 1.28 0.92 0.92 1.43 0.78Equity (c) 56% 56% 61% 61% 64% 61%

(a) Net cost of services is cost of services less operating revenue.(b) Current assets divided by current liabilities.(c) Equity as a percentage of total assets.


PAGE 39[ INTERNATIONAL BENCHMARKING]

The following series of graphs demonstratethe performance of the ABC in relation to theaverage of the International BenchmarkingGroup. Eight national public broadcasters arecollaborating to develop the first suchinternational performance benchmarkingsystem. Participating broadcasters are theABC, Radio New Zealand, the BBC (Britain),CBC (Canada), DR (Denmark), NRK (Norway),RTE (Ireland) and ORF (Austria).

Performance information is compiled using thegroup’s agreed definitions and business rules.The results are based on data provided fromeach broadcaster for its financial year 2000 or2000-01. The graphs are presented inAustralian Dollars with all data converted usingthe average currency rates applicable duringthe year concerned.

Overall the ABC performed more efficientlythan the group average.

The following two graphs show the averagecosts of Television and Radio respectively.These are averaged across total broadcasthours for the respective medium.

The following graph shows the averageutilisation of Resources staff used in Televisionproduction.


ABC IB Group Average

AUD$0

250

Financial Year 2000 or 2000-01

500

750

1 000

1 250

1 500

1 750

2 000


AUD$0

10 000

5 000

15 000

20 000

25 000

30 000

35 000

40 000

45 000


Efficiency: Average Cost per Radio Broadcast Hour

Efficiency: Average Cost per Television Broadcast Hour

60%

63

65

68

70

73

75



Efficiency: Utilisation of Resources Staff used inTelevision Production


PAGE 40 [ INTERNATIONAL BENCHMARKING]

The next graph compares the ratio ofexpenditure on overheads against totalexpenditure.

The following graph shows an average ofTelevision and Radio costs per viewer/listener.

Data Table

Public Broadcasters Group – International Benchmarking Key Performance Indicators

Comparative data for 1st year – year 2000 or 2000-2001 Australian dollars


Efficiency: Benchmark – Overhead as a % of gross expenditure

Total broadcaster 17.1% 23.2%

Efficiency: Benchmark – Cost per broadcast hour

Television $29 507 $41 886Radio $1 125 $1 943

Efficiency: Benchmark – Cost per average no. weekly viewers/listeners

Television $22.5 $66.3Radio $28.0 $43.3

Efficiency: Benchmark – Utilisation of production resources

Television– Staff 73% 68%

0%

5

10

15

20

25



Efficiency: Overhead expenditure as a % ofGross Expenditure

$0

10

20

30

40

50

60

70


Television Radio

Efficiency: Average Broadcaster Cost perviewer/listener


PAGE 41

From a celebration of the ABC’s 70 yearsanniversary on 1 July 2002, the Corporationmoves into the final year of its currentfunding triennium.

Preparation of a Triennial Funding Submissionfor 2003-06 will occur as a strategic andmeasured response to a media environmentsubject to an uneven but accelerating rate ofchange and uncertainty. The ABC must beinnovative and adaptive in order to continue tosatisfy audience needs, maintain its valuedplace in the Australian community and delivervalue for money.

A proposed rationalisation of the Pay TVsector, through a program-sharing agreementbetween Foxtel and Optus, and efforts toincrease the household penetration ofsubscription services may affect materially therate of consumer take-up of digital services inAustralia.

The growth of broadband and other newmedia services will be accompanied by furtherchanges in patterns of audience usage.Government consideration of changes tomedia ownership rules and other aspects ofthe regulatory regime may also result inchanges that influence the ABC’s strategicdirection.

The Managing Director, shortly after hisappointment in May, identified five priorities forthe Corporation in the period ahead:

• the level and mix of Australian content

• innovation

• local production throughout Australiafor both national audiences andlocal consumption

• growth in audiences in line with the ABC’srole as a comprehensive, independentpublic broadcaster, providing distinctiveand high quality programs for allAustralians wherever they live

• further improvements in governance andaccountability processes.

The new Triennial Funding Submission willreflect the ABC’s Corporate Plan objectives ofproviding distinctive programs and content,which are perceived to be relevant andappealing to audiences. Underpinningpreparation of the Submission will be theresults of several major reviews of ABCcorporate governance, efficiency andeffectiveness, and comparative funding.

In particular, work will continue inimplementing all 14 recommendations tofurther improve corporate governance, arisingfrom a year long performance audit by theAustralian National Audit Office (ANAO). TheCorporation is also developing strategies tofurther improve its links with the community.

The Year Ahead

[THE YEAR AHEAD]

Outcome 1 was achieved by ABC Radiothrough the delivery of Output 1.1:provide distinctive radio programs thatgive an Australia-wide focus to localand regional communities, and satisfydiverse audience needs, nationally andinternationally.

ABC Radio provided original programmingof both broad and specialist appeal to itsAustralian and international audiencesthrough 4 national networks, 9 metropolitan,48 regional stations and Radio Australia, in2001-02.

In 2001-02, ABC Radio achieved its highestreach in six years of 4.130 million listeners.Local Radio, Radio National and ABCNewsRadio performed strongly whilethe music networks, Triple J and ABCClassic FM, suffered decreases in audienceshare and reach.

Contributing factors included:

The refocusing of Local Radio’s Breakfast andMorning programs, strengthening communityfocus and local content; the introductionof new programs on Radio National,rescheduling existing programs, a reductionin repeat programming and improved flowof discrete programs to deliver an overall‘station sound’; increased awareness amongAustralians of ABC NewsRadio as a uniqueservice in the Australian radio landscape.

In the case of Triple J, the new NOVA FMmusic stations in Sydney and Melbournehad an adverse impact on its audienceperformance in both markets. A furtherfactor was the loss of Triple J’s popularDrive presenters Merrick and Rosso to NOVA.

ABC Classic FM has experienced a gradualdecline over the past five to six years. With

60% of its audience over 55, it is important forABC Classic FM to increase the awareness ofclassical music among younger Australians.

Expansion of Regional Radio

Through National Interest Initiative funding,ABC Radio announced in August the largestsingle expansion of regional radio, providingan additional 50 program maker positionsin 32 locations, including 18 cross-mediaproducers, employed to generate content forall ABC platforms.

To strengthen its role as the key providerof local content, Local Radio introduced newprogram shifts in Dubbo, Kempsey, Nowra,Horsham, Cairns, Townsville, Toowoomba,Rockhampton, Port Pirie, Bunbury andGeraldton, delivering an estimated6 000 additional hours per year of localprogramming. It is estimated that new regionalradio stations planned in Wagin and Ballaratwill add a further 4 000 hours per year.

ABC NewsRadio became available on theGold Coast in February and began testtransmissions in Gosford on the NSW CentralCoast. This represents the network’s firstexpansion since 1997. ABC NewsRadio isnow available in each capital city, Newcastle,the Gold Coast and Gosford.

ABC Radio


PAGE 42 [ABC RADIO]

ABC NewsRadio studio.

Cross Media Content

ABC Radio increased the amount of itscontent available online through streaming andaudio-on-demand, and developing audio andvideo streaming of conferences such as theWorld Rural Health Conference in Melbournewith 1 000 delegates from 28 countries.

ABC NewsRadio was extended as a 24-hourservice online, providing an alternative tolisteners while Parliament is broadcast onradio. When sitting, Parliament is broadcastfor approximately 40 hours per week, 20weeks per year.

Radio Australia also became available online24 hours a day on two streams: one in Englishand one in Foreign Languages.

In addition to 24 hour streaming of ABCNewsRadio, Radio Australia and Triple J, aselection of Local Radio, Radio National andABC Classic FM programming is streamed asappropriate. Programming currently availablethrough audio-on-demand includes: 91% ofRadio National’s output; 7 hours per week ofTriple J; 40 hours per week of ABC ClassicFM; and 5 daily and 13 weekly programsfrom Radio Australia.

ABC Radio accounts for approximately 45%of the total pages of content on ABC Online.

ABC Radio is preparing to launch a newInternet-only radio station. DiG is basedon music, entertainment and culturalprogramming for a 30-50 year old audienceand is designed to address the gap in musicstations for this demographic. DiG offers acontinuous live stream of diverse music,audio features on demand, and a rangeof interactive content. It provides anopportunity for the ABC to think aboutnew formats and content for future digitalradio services.

Training

ABC Radio expended the equivalent of 2.0%of its operational salaries budget to stafftraining and development in 2001-02 andintroduced the first phase of accreditedtraining in Certificate IV (Broadcasting).This was delivered to 50 new regionalprogram makers in Melbourne, Adelaide,Brisbane and Sydney before they took up theirposts across Australia. By June, approximately60 radio broadcasters had commenced theiraccredited training towards a Certificate IV inBroadcasting (Radio). Work is now focusingon extending accredited training to nationalnetworks.

Australian content

Apart from ABC NewsRadio which broadcastsabout half of its content from internationalbroadcasters, ABC Radio delivers primarilyAustralian content and has a strongcommitment to Australian music, dramaand comedy.

In 2001-02, Australian music performance onABC Radio increased overall, with domesticnetworks exceeding individual targets by atleast 2.0%. Triple J played more than 40.0%Australian music, well above its target of30.0%. ABC Classic FM played 34.0%Australian music. Radio National 28.0%, andLocal Radio 33.0%, all exceeding their targetsof 25.0% each. Radio Australia also achievedits target to broadcast 90% of Australianmusic in programs containing music.

ABC Classic FM has a particular commitmentto Australian composition and increased itstarget of 5% Australian composition to 12%(to be achieved by the end of 2002). At June,the network had achieved 11% Australianmusic composition.


PAGE 43[ABC RADIO]

A six-month position was created to developproposals for increasing comedy content onradio. The success of the position will largelydetermine the amount of additional originalcomedy broadcast.

Local Radio increased the level of newAustralian comedy broadcast from threeitems per week in 2001 to 12 items per weekin 2002. The Sunstruck Guesthouse serial,narrated by The Sandman, was well receivedby local audiences across the country.

Radio Genres – indicative acrossfive domestic networks

TotalGenre %

News (incl Parliament on PNN) 20.0Current Affairs 5.0Arts & Culture 3.5Factual 18.0Entertainment 3.5Music 35.3Religion & Ethics 2.0Regional & Rural 2.0Science, Technology, Environment,Natural History 1.8Sport 5.2Other (as stand-alone programs):Business & Finance, Children’s,Comedy, Drama, Education,History, interstitial material 3.7

Total 100.0

Genre Diversity

The accompanying genre analysisdemonstrates the distinctive roles of eachABC Radio network.

ABC Radio introduced a commissioningprocess in July to enable strategic schedulingand content development across networks,and an appropriate mix of content genres,

relevant to the distinctive roles of eachnetwork. This process has provided amore transparent process for decisions oncommissioning and placement of programsacross all radio networks, and across otherABC output platforms.

Regional and Rural

The National Interest Initiative funding enableda new local programming strategy for regionalAustralia, delivering:

• a substantial increase in the amount oflocal content on Local Radio and online;

• a new regional location staffed by a RuralReporter in Katherine in the NorthernTerritory;

• two new regional stations in Ballarat inVictoria and Wagin in Western Australiato be in operation by the end of 2002;

• a Regional Production Fund to showcaseregional talent and to identify externalsources of content from regional Australia,strengthening the level of Australiancontent on ABC Radio.

Regional expansion included seven newrural reporter positions to contribute to the


PAGE 44 [ABC RADIO]

Cross-media education project, The Bloke on the Bike,Drew Radford, with the Schwarze family in Murchison, WA.

gathering of specialist rural content for bothregional and urban audiences, particularlythrough Local Radio and Radio National.

Through the Regional Production Fund,ABC Radio is identifying new sources ofAustralian content for its domestic networksand encouraging regional writers to submitproposals for drama and short stories.The Fund is contributing to an increase inthe level of drama commissioned, includingIndigenous drama.

By June 2002, a total of 29 projects had beencommissioned including: Outback 2002, aseries about the special qualities of Australia’soutback people and places; Highway OneRevisited, an oral history told by peopleinvolved in conceiving, building and usingthe 15 000 km Highway One built 25 yearsago; and Spotlight on Regional RecordingArtists a project to enable regional musiciansto professionally record their work in regionalstudios and be given airplay on ABC LocalRadio.

In its fifth year, the regional youth initiativeHeywire, achieved a record 579 entriescompared to 355 the previous year, illustratinga major increase in awareness of this schemeas a vehicle for young people in rural, regionaland remote Australia to express their views.

Arts and Culture

Radio National launched a new programschedule in 2002 expanding arts and culturalprogramming, extending Life Matters, andreformatting Saturday afternoon and Sundaymorning programs. The Radio National NightClub replaced Arts Today. The Planet wasreformatted into two distinct butcomplementary programs. The five-minutePerspective features notable persons offeringtheir personal take on issues of the day.

Indigenous

Centenary of Federation celebrations in 2001included Local Radio’s live broadcast from theYeperenye Federation Festival in Alice Springs,hailed as the single biggest celebration ofIndigenous culture ever held in Australia. RadioNational’s Awaye! and Music Deli, as well asTriple J’s Artery and Morning Show, recordedspecial programs from the event and Triple Jsimulcast it live with ABC Television.

Music

Triple J’s 2001 Hottest 100 countdown, asvoted by listeners, saw an Australian artisttake top spot with three other Australiansin the top five. The Hottest 100 countdownwas broadcast on Australia Day and thetop 25 songs broadcast live from Sydney’sBig Day Out.

ABC Classic FM broadcast a series of SeasonOpeners of Symphony Australia, the AustralianChamber and the Australian Brandenburgorchestras.

The Sydney Symphony Orchestra performedthe Classic 100 – The Concert, with a CDset released at the same time following theABC Classic 100 Poll. The poll was conductedin conjunction with 24 Hours Magazine andattracted thousands of entries from acrossAustralia. Listeners voted Mozart’s ClarinetConcerto as Australia’s most lovedclassical music.

Sport

ABC Radio Sport provided extensivecoverage of the international cricket seriesand Australian Open Tennis over the summerperiod and reached agreement with TennisAustralia to broadcast the Australian Openin 2003 and 2004.

Coverage of AFL football began with acombination of match broadcasts on Local


PAGE 45[ABC RADIO]

Radio and ABC NewsRadio. A disputebetween the ABC and the AFL over onlineaccess to coverage was resolved with theAFL providing free coverage on its website.

Triple J focused on coverage of a range ofalternative sports events including theSkateboarding World Cup from Melbourne,the World Airshow finals from Manly Beachin Sydney, and Mountain Bike events inJindabyne and Thredbo. The network isaiming to participate in an Active Australiafunded national initiative promoting streetsports such as skateboarding, BMX ridingand inline skating as positive and worthwhile.

September 11 2001

On September 11, ABC Radio respondedimmediately to breaking news of the crisis inthe United States, providing comprehensivecoverage of events as they unfolded in NewYork, Washington and Pennsylvania. Regularprogramming was suspended to take reportsfrom the USA and all stations across thecountry broadcast live coverage to allAustralians.

Radio Australia covered the crisis in sixregional languages, with regular news updatesand special reports in English, Indonesian,Pidgin, Chinese, Vietnamese and Khmer.In Fiji, Radio Australia’s coverage wasrelayed continuously in the capital, Suva.

Northern Territory Election

Darwin staged one of its biggest ever outsidebroadcasts to cover the Northern Territoryelection, broadcasting the first commentsfrom the Chief Minister-elect. In an historicbroadcast, 105.7 ABC Darwin provided livecoverage of the first sitting day of the NorthernTerritory Legislative Assembly.

Federal Election

Federal Election coverage was co-ordinatedacross all networks. Triple J launched its RockEnrol campaign in September, encouraginglisteners eligible to vote to enrol for the Federalelection. Over the election period, Triple J’sGuide To Election 2001 website averaged60 000 accesses per week, offeringdiscussion forums and information on voting.

NSW Bushfires

702 ABC Sydney, 97.3 ABC Illawarra, ABCCentral West, ABC South East and 666 ABCCanberra provided an essential communityservice during the NSW and ACT bushfirecrisis. Many staff worked long hours, someshelving holiday plans at short notice to keepaffected audiences informed.

International Broadcasting –Radio Australia

In a landmark international event in July 2001,Radio Australia’s Chinese Language Servicejoined forces with China’s Radio Tianjin, in thefirst Australia-China radio talkback program.Entitled Across the Ocean. The program isnow a monthly talkback program for RadioAustralia’s Chinese listeners.


PAGE 46 [ABC RADIO]

A mural painted on the wall of the ABC’s Longreachstudio by the local community to celebrate the ABC’s 70 Years of Broadcasting.

Radio Australia’s satellite service over Asiaand the Pacific successfully migrated fromthe Palapa C2 satellite to PanAmSat 8 andPanamSat 2 shared with ABC Asia Pacific.The combined footprint of the two satellitesextends Radio Australia’s satellite reach toNorth Asia and the Eastern Pacific. Newcountries reached include New Zealand, CookIslands, Tahiti, Hawaii and the US West Coast,as well as northern China, Korea and Japan.

Radio Australia is strengthening its relationshipwith audiences by diversifying its range ofdelivery which now includes short wave,satellite, relay and rebroadcast, the Internet,CD and CD ROM. A survey conducted inIndonesia in May and June 2002 indicatesRadio Australia enjoys an estimated annualaudience reach of 8.4 million.

Rebroadcast agreements have been securedwith 135 broadcasters in the Asia Pacificregion including an agreement with China’sRadio Tianjin, which has an estimatedaudience reach of 100 million. This representsa 22% increase over 2000-01 when110 stations rebroadcast Radio Australiaprograms. There has been significant growthin Indonesia, particularly where Radio Australiais now relayed live daily through satellite in14 Indonesian cities. Radio Australia is alsorelayed nationally in Papua New Guinea everymorning and evening via the NationalBroadcasting Corporation.

Of the 135 affiliate stations in Asia and thePacific, 28 relay Radio Australia programslive via satellite on a daily basis. In Indonesiaand China, Radio Australia broadcasters areengaged in talkback sessions with partnerstations on a regular basis.

Radio Australia’s multilingual websiteregistered 13 million accesses in 2001-02.Educational programming is distributed to

a network of some 60 stations, schools,libraries and other educational institutions.

Radio Australia’s Time to Talk, a new bilingualeducational radio series and associatedwebsite on governance issues in the Pacificregion was launched in both English andPidgin. The project involving Pacific Islandbroadcasters, received funding from AusAIDand academic assistance from the AustralianNational University. Radio Australia providedextensive coverage of the elections in Fiji andEast Timor. The unique online coverage ofpolitical issues in Fiji, Timor and Indonesia byRadio Australia attracted strong interest, withits websites and the Asia Pacific gatewayregistering 435 000 weekly page views inAugust.


PAGE 47[ABC RADIO]

Radio Australia coverage area (illustration supplied bythe Luna Group, Melbourne).

Partner stationsIndividual Radio Australia programs can now be heardon an extensive network of 120 partner radio stationsstrategically located across the Asia-Pacific region – 22of which deliver Radio Australia live to their localaudiences via satellite.

Shortwave transmittersRadio Australia broadcasts to the region via sixinternational transmission stations, located in Australia,Singapore, Taiwan and the northern Pacific.

Satellite footprint (PanAmSat)

Radio Australia’sIndonesian audience

A survey of media usage in Indonesia wasconducted in May and June 2002 byIntermedia Research on behalf of theInternational Broadcasting Bureau (Voice ofAmerica, Radio Free Asia).

The survey found that despite the availabilityof television and the Internet, 85% ofIndonesians still listen regularly to radioand 90% use radio as a source of news.The survey did not include Papua provincewhere Radio Australia has traditionally hada strong audience.

No less than 8% of Indonesians useinternational radio as a source of news,compared to 3% who use internationaltelevision. International broadcasts inIndonesian continue to deliver audiences tentimes larger than those of broadcasts inEnglish.

Radio Australia now broadcasts four and a halfhours daily on shortwave to Indonesia and, inits quest for new audiences, is heard viaanother 24 domestic stations in the country.

The ABC figures indicate that Radio Australia’sIndonesian service now has the secondhighest annual audience reach with 5.2% ofthe population. This represents an audiencereach of 8.4 million Indonesians, second onlyto the BBC and ahead of Voice of America.

ABC Radio – 8 city overall

In 2001-02, ABC Radio has achieved asix-year high audience reach of 4 130 000listeners compared to 3 903 000 in 1996/97.Over the same period, audience share hasdeclined slightly from 21.3% to the current20.6%.


PAGE 48 [ABC RADIO]

ABC Local Radio Radio National Triple J Classic FM NewsRadio0.0

0.6

1.2

1.8

2.4

3.0

1998-99 1999-00 2000-01 2001-021997-981996-97

Average Weekly Radio Reach – Eight City

Muntha Crowe, Radio Australia Khmer Broadcaster,interviews a Khmer woman about education inCambodia.

Local Radio – 8 city overall

Audience reach and share for Local Radio in2001-02 are the highest recorded in six years.Share was gradually declining between1996-97 and 1998-99 before picking up in1999-00. The network then experienced threeconsecutive years of growth achieving 9.2%share and 2 225 000 this year.

Radio National – 8 city overall

In 2001-02, Radio National’s audienceshare peaked at 2.1% and reach at 752 000,the highest on record in six years. Sharewas very steady at an average of 1.8%between 1996-97 to 2000-01 while reachfluctuated over the same period.

ABC Classic FM – 8 city overall

The 2001-02 audience reach for ABC ClassicFM was 743 000. This is below reach figuresrecorded in the previous five year period.Reach remained fairly steady from 1996-97 to1998-99, followed by a three year period ofdecline. Share has experienced a gradualdecline since 1997-98 when it was 2.8% tothe current 2.4%.

Triple J

At 1 436 000 listeners, the 2001-02 audiencereach for Triple J is below figures recorded inthe previous five years, as is the network’saudience share of 5.3%. Triple J’s highestshare of 6.9% in 1996-97 was followed bythree years of stability before falling to 6.4%last year. In contrast, the network achieved itshighest audience reach of 1 570 000 last year.

ABC NewsRadio – 8 city overall

This network has experienced a steadyincrease in share from 0.7% in 1996-97 to1.6% in 2001-02. ABC NewsRadio’s reachhas also increased steadily over the last sixyears from 379 000 in 1996-97 to 711 000in 2001-02, the highest on record.

Community and audiencefeedback

To obtain more qualitative information aboutaudiences, focus groups were conductedin various locations across the countryincluding regional areas, for Local Radio, ABCNewsRadio, Triple J and ABC Classic FM.Results from audience research are integratedinto the scheduling of programs and theevaluation of achievements for all networkseach year.

More direct approaches were also usedto obtain feedback from audiences. Forexample, 10 000 listeners participated inRadio National’s ‘comedy vote’ to help selectthe network’s comedy line-up for 2002.

New FM radio station NOVA in Sydney andMelbourne had an adverse impact on Triple J’saudience. Results from research are beinganalysed in order to clarify youth audienceexpectations of the network.

Internationally, Radio Australia hascommissioned studies in 2002 to obtaininformation about audiences in Vietnam,Cambodia and Indonesia, in the absenceof generally available audience surveys inthose countries.


PAGE 49[ABC RADIO]

Overall weekly reach for ABC radio in the eightmajor cities increased by 1.1 per cent to anannual average of 4 130 000 (which is 36%of the eight city population aged 10+). Thisincludes data from the most recent survey inHobart which was conducted in March 2001.

The ABC’s aggregate share of radio listeningincreased to 23.6% in Adelaide and remainedfairly steady in Brisbane (21.3%). It decreasedto 18.9% in Sydney, 19.8% in Melbourne,23.7% in Perth, 43.3% in Canberra and18.9% in Newcastle.

ABC Local Radio’s weekly reach was upby 7% to 2 225 000 and share increasedto 9.2%.

While 702 ABC Sydney’s weekly reach roseby 5% to 604 000, share was fairly steady at7.9%. 774 ABC Melbourne’s reach increasedby 9% to 717 000 and share remained fairlysteady at 10.6%. 612 ABC Brisbane’s reachrose by 10% to 266 000 and share increasedto 9.3%. 891 ABC Adelaide increased itsreach by 16% to 179 000 and increased itsshare to 8.7%. Reach for 720 ABC Perthrose by 6% to 248 000 but share dropped to9.4%. 666 ABC Canberra’s reach increased to85,000 and share rose to 17.0%. 1233 ABCNewcastle’s reach decreased to 67 000 andshare fell to 8.4%.

Radio National’s overall eight city weeklyreach was up by 17% to 752,000 and shareincreased to 2.1%. ABC Classic FM’s eightcity weekly reach was down to 743,000 andshare dropped from 2.6% to 2.4%. Triple J’seight city weekly reach decreased to1 436 000 and share dropped to 5.3%.NewsRadio’s weekly reach increased by15% to 711,000 while its share rose from1.3% to 1.6%.

Celebrating 100 Years of Radio

On 12 December, ABC Radio celebrated the100th anniversary of Marconi’s first wirelesstransmission signalling the birth of radio.In an historic live broadcast, ABC Radio’s sixnetworks were united to celebrate 100 yearsof radio. This special broadcast was carriedacross Australia on over 800 transmitters andvia Radio Australia to ABC audiences in Asiaand the Pacific.

ABC Radio also used the occasion to unveilits plans for an internet-only radio station –DiG – featuring music and culturalprogramming for the 30+ audience.


PAGE 50 [ABC RADIO]

1998-99 1999-00 2000-01 2001-021997-981996-97

Sydney Melbourne Brisbane Adelaide Perth Newcastle Canberra Darwin Hobart0%

10

20

30

40

50

Aggregate ABC Radio Audience Share

Outcome 1 was achieved byABC Television through the deliveryof Output 1.2:Present television programs of wide appealand more specialised interest thatcontribute to the diversity, quality andinnovation of the industry generally.

ABC Television broadcasts a diverse andinnovative range of Australian and internationalprograms. Schedules include programsdesigned to appeal to a large audience as wellas content developed for specialised interests.

Television is seeking to strengthen its positionas a broadcaster of difference anddistinctiveness in a media environment that isincreasingly competitive across free to airbroadcasting, subscription services and newmedia platforms.

The ABC achieved an average weeklymetropolitan audience share of 15.3%6am-midnight, 0.3% higher than for the last sixmonths of 2000-01, when the new Australianaudience ratings system commenced. Shareof average weekly regional audiences, at16.7%, was higher than the year before.

The average weekly metropolitan audienceshare for prime time (6pm – midnight) was16% and in regional markets 16.8%.

An average of 69.4% or 9.2 million viewersin metropolitan areas tuned to ABC Televisionat some time each week (audience reach), areduction on the reach of 73.9% or 9.7 millionpeople for the last six months of 2000-01when the new ratings system began.

Average weekly regional audience reach was68.9% or 4.1 million viewers (a small decreaseon the 2000-01 figure of 70% or 4.1 million).

Level and mix of Australiancontent on television

First release and repeat Australian programhours as a percentage of hours broadcast.

Between 6pm and midnight the totalpercentage of Australian content on ABCTelevision, at 60.5%, reached the highest levelfor five years. The total of Australian content6am to midnight was 56.3%, lower than theprevious year (58%) but higher than the years1998-2000.

First release Australian content

The percentage of first release Australiancontent between 6pm and midnight on ABCTelevision was 53.1% compared with 49.3% in2001, reflecting the ABC’s strategic approachto focus scarce resources on the achievementof higher levels of first release and Australiancontent in prime time (6pm – midnight).There were 7.4% repeat Australian programscompared with 8.5% the previous year.

ABC Television


PAGE 51[ABC TELEVISION]

62

60

58

56

54

52

50

48%1998

6am – midnight 6pm – midnight

1999 2000 2001 2002

Australian Content as a Percentage of Hours Broadcast

Between 6am and midnight the level of firstrelease Australian content during 2001-02increased to 33% (up from 32.2%) whilerepeats of Australian programs was reducedto 23.3% (down from 26%).

ABC Television Australian Content 1998 – 2002 (6pm – midnight)

ABC Television Australian Content 1998 – 2002(6am – midnight)

Genre diversity

ABC Television Genre Mix 2001-02: percent of hoursbroadcast (6am – midnight). (Excludes interstitial material).

Arts and Culture

The ABC is Australia’s major arts broadcaster.During 2001-02 ABC Television broadcast 387hours of arts programs, 178 hours Australian.This compares with 129 hours of Australianarts of a total 316 hours of arts programs in2000-01. The weekly program, Coast toCoast, was replaced with an enhancedSunday afternoon arts schedule. As well asthe afternoon arts show, ABC Television begancommissioning prime time arts documentaries.The strategy is to locate arts content acrossthe television schedule.

Several musical history series were broadcastincluding the acclaimed Jazz series and aportrait of Australian country music Heart ofCountry. A history of Australian rock and rollLong Way to the Top; and international series,Walk on By – The Story of Popular Musicboth achieved audience shares of 18 percent,slightly above the usual figure for this timeslot.


PAGE 52 [ABC TELEVISION]

80

70

60

50

40

30

20

0%1998 1999 2000 2001 2002

Repeat 6pm – midnight First release 6pm – midnight

Repeat 6am – midnight First release 6am – midnight

80

70

60

50

40

30

20

0%1998 1999 2000 2001 2002

Children’s

Comedy

Arts

Documentary

Drama

Current Affairs

Entertainment

Features

Education News

Religious

Movies

Sport

25%

3%

12%7%

13%

8%

7%

6%3%

5%4% 5%2%2%

Four special programs marked the AustralianBallet’s 40 year anniversary: Inside theAustralian Ballet, looking at the passionand commitment of the artists; Beyond 40:Anniversary Gala, celebrating the Ballet’s40 years with performances by the currentcompany plus archival footage; Divergence,a contemporary ballet; and Three Ballerinas,about three of Australia’s greatest primaballerinas, Marilyn Rowe, Marilyn Jones andLucette Aldous.

Children’s

The ABC maintained its place as Australia’smost comprehensive free-to-air broadcasterof children’s and pre-school children’sprograms. With 1 645 hours of Australian andinternational children’s television programs,the focus remained on innovative programsthat satisfy the diverse interests of childrentwo to fifteen years.

New programs included two Australiananimated series, Old Tom and TraceyMacbean as well as new series of PlaySchool, the sixth series of Bananas InPyjamas and the return of The Saddle Club.

Comedy

Kath and Kim, a series about a suburbanmother and her adult daughter, proved to beone of the most popular Australian televisioncomedy series ever broadcast.

Two comedies were scheduled to coincidewith the 2001 Federal election: a situationcomedy about fictitious politicians, Corridorsof Power, and a satire, The Election Chaser,featured six writers and performers“predicting” the result in a parody ofelection night broadcasts.

A Hand for Ruth, broadcast on 20 May, paidtribute to Ruth Cracknell who died earlier thatmonth, featuring interviews and clips fromtheatrical, television and film performances,recognising her contribution to the community,the arts and ABC radio and television.

Documentary

The ABC continued to support provocativeand engaging documentaries. The ABC hadcommissioned all documentaries nominatedfor the 2001 AFI awards: Cunamulla, Facingthe Music, Playing the Game and Wonderboy.

Two weekly one hour slots were dedicatedto documentaries: The Big Picture, and TrueStories. Facing the Music, from filmmakersRobin Anderson and Bob Connolly, wontwo 2001 AFI Awards, including BestDocumentary. Following Robin Anderson’sdeath, the ABC broadcast a seriescommemorating her contribution toAustralian documentary.

Half-hour documentary series continued,including: DIY Law, about Australiansrepresenting themselves; Selling Australia,looking at the Australian tourist industry; andYen for a Dollar, focussing on doing businessin Australia and Asia.



Long Way to the Top TV series with Johnny O’Keefe.

A history strand was introduced on Sundayevenings with The Six Wives of Henry VIII,achieving a share of 22.8%, an increase of5.4% for that timeslot over the previous year.Another four-part series, Elizabeth I, continuedin the timeslot, gaining an average shareof 21.5%.

East Timor: Birth of a Nation was broadcastin May 2002 to coincide with the formation ofEast Timor’s new government.

Drama

In 2001-02 the ABC broadcast over 370hours of first release drama programs,including almost 100 hours of first releaseAustralian drama. The Australian productionsconsisted of serial drama, series, mini-seriesand tele-movies. This compares with 350hours in 2000-01 of which 95 hours wereAustralian programs.

A festival of classic Australian films wasbroadcast in September, including The Chantof Jimmy Blacksmith, The Devil’s Playground,Breaker Morant and Newsfront.

Blue Murder was screened in NSW andthe ACT in July and August 2001, six yearsafter it was seen by the rest of Australia.The controversial and award-winning drama,recognised as a landmark in Australiantelevision, could not be broadcast earlierin NSW and the ACT for legal reasons.

Changi, an innovative drama series abouta group of ex-prisoners of war and theirmemories of captivity, earned a share of22.0%, making it the ABC’s most watchedprogram in the Sunday evening timeslotin 2001.

Two Australian feature length dramas,The Road from Coorain, based onJill Kerr-Conway’s novel and Secret

Bridesmaids’ Business, based on the playby Elizabeth Coleman, were well receivedby audiences, gaining shares of over 20.0%.

Australian drama serial, Something in the Air,ended in May 2002. ABC Television and itsproduction partners were unable to maintainthe high financial commitment to keep theseries on air.

Overseas drama such as Shackleton, ahistorical drama series attracted a shareof 21.4%. Murder Rooms: Tales of the RealSherlock Holmes, had an average share of22.3%, compared with the 2001 timeslotaverage of 15.4%. The Lost World, based onSir Arthur Conan Doyle’s novel, combined liveaction with computer-generated effects toattract an average share of 21.2%.

Factual

An evolving series of new specialist programsfor the early evening, under the title ofDimensions, premiered in August 2001.It began with programs on media, healthand relationships with each aspect of theseries designed to reflect on aspects ofeveryday life in Australia.

Visions for a Nation, part of the Centenaryof Federation celebrations, featured past



TV series Changi. From left to right: Tony Hayes, Stephen Curry, MatthewNewton, Matthew Whittet, Mark Priestly and Leon Ford.

Australian Prime Ministers and State andFederal Parliamentarians discussing theopportunities and benefits enjoyed byAustralians.

The media commentary and analysis program,Mediawatch, returned in April 2002.

Factual – Special Events

The ABC continued 70 years of broadcastingtradition, 29 years on ABC Television, with livebroadcasts of Anzac Day marches in eachcapital city. On 24 May 2002, the ABCprovided a live broadcast from Hobart ofthe State Funeral of Alec Campbell, thelast Anzac.

The funeral of the Queen Mother wasbroadcast live on 9 April and a documentary,Queen Elizabeth: The Queen Mother, wasshown commemorating her life.

Documentary series, Queen and Countrymarked the Golden Jubilee of QueenElizabeth II, gaining an average share in themainland capitals of 23.0%, compared withthe 2001 average for the timeslot of 13.5%.Concerts, Proms at the Palace and Partyfrom the Palace were also shown.

Factual – Indigenous

Weekly magazine program Message Stickcontinued, with features, interviews, archivalfootage and contemporary stories from aroundAustralia about Aboriginal and Torres StraitIslander lifestyles, perspectives andaspirations.

The Yeperenye Federation Festival featuredthe largest corroboree ever held in Australia,with thousands of traditional dancers andcontemporary performers.

A new series of Bush Mechanics, with ruralIndigenous Australians ‘reinventing’ themotorcar, achieved an average share of18.8% (timeslot average 16.7%).

Religion and Ethics

Compass, produced by ABC Religion andEthics department, explored issues ofspirituality, analysed social phenomena andexamined secular issues from a theologicaland spiritual perspective. It also featureddocumentaries about contemporary andhistorical events and screened a series,Bad Behaviour, exploring how and whyAustralians break the law.

Education

Primary and secondary schools programmingcontinued, providing resources across keylearning areas. Behind the News, a topicalprogram for upper primary, continued toattract a strong audience of around 1.3 millionstudents per week. Programs designed tosupport Australian school curriculum includedOur History for middle primary; Music Moves,an upper primary music series; Atoms of Life,a secondary science series; and a technologyseries for lower primary. There are onlineteachers’ resources to support many ofthe programs.



TV series Bush Mechanics.

Production Outside Sydneyand Melbourne

In 2001-02 the overall level of televisionproduction in centres other than Sydney andMelbourne increased by 112 hours (6%). Thelevel of News and Current Affairs productionincreased by 181 hours and in other genresproduction fell by 69 hours (11.6%). Inaddition to producing programs commissionedby television, centres other than Sydney andMelbourne produced a substantial number ofsegments for series, such as Catalyst andDimensions, made in Sydney and Melbourne.

Year of the Outback

ABC Television has commissioned two seriesas part of the 2002 Year of the Outback. BigCountry Revisited returns to the people andplaces featured in stories shot in the originalseries in 1970’s and 1980’s. Outback Upfrontwill explore the outback experience in WesternAustralian. This initiative with WesternAustralia’s ScreenWest and the Film andTelevision Institute is being produced in Perth.

Australia Talks, was a series of live discussionsfrom around Australia giving people livingoutside the major metropolitan cities theopportunity to express points of view ontelevision.

Science and Technology,Environment and Natural History

During 2001-02 ABC broadcast 56 hourson science and technology, Australia’s mostcomprehensive television coverage of scienceand technology issues. There were two newprograms: the weekly Catalyst, containingAustralian, international stories about scientificbreakthroughs and issues; and HealthDimensions, covering all aspects of healthand medicine.

Natural history and environmental issuescontinued to be featured in a range ofcommissioned and acquired programs.An ABC Natural History production,Island Life, exploring the flora and faunaof six of Australia’s most remarkable islands,won six international awards.

Sport

The range of sports broadcast includedwomen’s basketball, netball, bowls, hockey,tennis, international netball matches and theHopman Cup. In total, 150 hours of sportwere broadcast nationally in addition to localState and Territory sport, giving a total outputof 650 hours of sports programming.



Digital multichannel services

In 2001-02 the ABC launched Australia’s firstnew digital services, ABC Kids and Fly.

ABC Kids was launched in August 2001,extending the ABC’s continuing commitmentto children’s broadcasting. ABC Kids offersentertaining, engaging and commercial freeprogramming from 6am until 6pm daily.Programming is divided into age zones forchildren from pre-school age until early teenswith a strong mix of local and overseasprogramming including Playschool, BobThe Builder, Bananas in Panamas, TraceyMcBean, Old Tom, and The Saddle Club.

The children’s digital channel is run inconjunction with programming on the maintelevision service. ABC Kids has a commonprogramming philosophy across the ABC’sanalog and digital services. The digital channelenables the ABC to offer high quality children’sprogramming across the day.

The digital youth channel Fly was launchedin November. It offers information, music,animation and entertainment for a teenageand youth audience. Fly is an innovativeservice made by young Australian producersand animators using new consumer DVD andPC technology to provide information andlifestyle content for young people. It dealswith technology, environment, fashion,music, work, careers, school, health andrelationships, with high levels of animationusing the work of emerging artists fromvarious genres.

Fly is currently broadcast as a companionservice to ABC Kids from 6pm until 6am daily.A weekly two-hour program called SaturdayMorning Fly, with segments drawn from Flychannel’s productions, is also broadcaston the main ABC channel each week.

To date the available audience for digitaltransmission is small. However, the servicesare retransmitted by Austar regional satellitetelevision platform and Optus cable platform.



Digital Youth Channel Fly.

Outcome 1 was achieved by ABC NewMedia through the delivery of Output 1.3:Engage audiences through new mediaservices including the Internet andemerging broadband platforms.

The Internet continues to provide a vital andnew way for the ABC to reach audienceswithin Australia and overseas, through text,audio and images that inform, educate andentertain audiences across an extensive anddiverse range of interests.

The ABC Online front page was redesigned inOctober 2001 bringing a cleaner, fresher lookand feel to the site and incorporating a centralnavigation system designed to encourage theflow of traffic between the 270 ABC Onlinewebsites. From October last year users havebeen able to move more easily between thetraditional content areas of News, Children’sand ABC TV and Radio network websites tospecialist areas of Science, Arts, Asia Pacificand youth content.

Community and Industryrecognition

ABC Online has established a leading positionamong Australian Internet audiences. In June2002 ABC Online was positioned eighth andfifteenth in terms of the size of its audienceaccording to Red Sheriff and NielsenNetRatings respectively. Of note is that amongthe leading websites, ABC Online standsalone in terms of the range of content it offers.The other top websites, as measured byratings services, are specialist searchengines, portals, online banking, classifiedand travel sites.

The number of unique visitors to ABC Onlineeach month has averaged 870 000 since July2001. A unique user is an individual visitor toABC Online who may visit just once, or whomay visit daily.

ABC Online’s reach in the active Internetpopulation averaged 11% over the last year,with a peak of 12.3% during September 2001.This means that 11% of all Australians who goonline in a month visit the ABC website. Overa six-month period, the number of uniquevisitors to ABC Online increased to 2.7 million,which equates to a reach of 27% amongst allactive Internet users in Australia.

ABC Online averaged nine million pageaccesses per week and 39 million pageaccesses per month over the last year.Monthly page impressions to ABC Online haveincreased by 12% since July 2001, reaching40 million accesses per month at June 2002.

Audience participation

Having established its position as one of thetop websites in Australia over the last sixyears, ABC Online has been focussing onincreasing audience loyalty and interactionand developing a number of specialist onlinecommunities. ABC Online’s interactivewebsites blend exceptional content andcommunity to reach new audiences andinvigorate the public’s relationship with theABC. The interactive online forums havebroken new ground, with almost half a millionmessages posted to ongoing forums such asScience, News and Children’s this year.

Another indication of the steady relationshipABC Online has been developing with itsaudience is the number of people subscribedto various ABC Online mailing lists. At theend of June 2002 there were over 145 000subscribers to specialist mailing lists, a 60.0%increase over the previous year.

Interactive applications such as forumsand mailing lists engage users and offerexperiences which are not available onother websites. This strategy to build loyaltyhas proved successful with 40.0% of ABCOnline’s audience returning from one monthto the next.

ABC New Media


PAGE 58 [ABC NEW MEDIA]

Genre diversity

ABC Online hosts and maintains over910 000 web pages across twelve subjectspecific gateways.

New Media number of pages per genre

Genre* % ofpages

Arts & Culture 2.0Children’s 4.4Current Affairs 9.5Education 0.6Indigenous 0.5Music 0.2Natural History & Environment 0.4News 54.4Religion & Ethics 0.2Regional & Rural 17.7Science & Tech 6.1Sport 0.7Youth 3.3Total 100.0

*Does not include Television Guide, Search, ABCBroadband home page, About ABC Online and About theABC. Many other ‘accesses’ are to directory pages andare functional information pages which cannot beclassified in a genre.

Gateways that have seen considerable growthover the last year include the Children’sgateway, The Playground, which recorded itshighest level of traffic ever over the Easterperiod in 2002. The site continues to attractindustry recognition and was the winner of theAward for Excellence in Interactive Children’sEntertainment at the 2001 AustralianInteractive Multimedia Industry (AIMIA) Awards.

This year the ABC’s dedicated online gatewayto science, The Lab, has sustained previousgrowth and maintains its position as theleading online Science resource in Australiawith over 900 000 page accesses to thegateway, including a daily science newsservice, each week.


PAGE 59[ABC NEW MEDIA]

netRatings Home & Work

Aug 01 Sep 01 Oct 01 Nov 01 Dec 01 Jan 02 Feb 02 Mar 02 Apr 02 May 02 Jun 02Jul 010

200 000

100 0009

9.5

10

10.5

11

11.5

12

12.5

400 000

600 000

800 000

1 000 000

300 000

500 000

700 000

900 000

Reach %

ABC Online’s Unique Audience and Audience Reach by Month July 2001-June 2002.

National Interest funding

The new cross-media skilled programmakers in ABC Local Radio, achieved throughNational Interest funding, have producedcontent for ABC local radio and specificallyfor the local radio websites, The Backyard onABC Online. For New Media, the benefit of theprogram has been the ability to strengthen theABC’s relationship with regional and ruralaudiences by offering local audiences accessto local news, information and entertainment

and facilitating interaction betweencommunities and the ABC throughguestbooks, forums and event diaries.Nielsen NetRatings information on ABCOnline’s audience suggests that half of itsaudience resides in non-metropolitan areas.The Backyard provides this audience with aspace to interact around local communitynews and events. ABC Online plans to buildon these relationships further, by developingareas on its website for community publishing.



New Audience

Jul-Aug Aug-Sep Sep-Oct Oct-Nov Nov-Dec Dec-Jan Jan-Feb Feb-Mar Mar-Apr Apr-May May-JunJun-Jul

Uni

que�

Aud

ienc

e 0

200 000

100 000

400 000

600 000

800 000

1 000 000

300 000

500 000

700 000

900 000

Retained Audience

ABC Online – Audience Retention (month-on-month) July 2001 to June 2002.

News coverage

New Media has continued to expand its Newscontent, offering forums, discussion boardsand original in-depth and graphically illustratedfeatures in addition to a continuously updatedNews service. The complementary interactivefeatures provide opportunities for audiences todebate and discuss significant issues online.New Media has also produced and maintainedsuch standout sites as Four Corners andAustralian Story, which have been among thetop performing sites for ABC Online during2001-02.

Over the last year, domestic and internationalnews, current affairs and conflicts have beencomprehensively reported and analysed bydedicated New Media journalists. Worldevents during September 2001 sparked ABCNew Media’s most successful online newscoverage ever, attracting 940 000 people tothe ABC website during that month andreaching 14 million page impressions in justone week. Six million page impressions wereto ABC News Online alone. Coverage of theFederal Election in November 2001 also sawhuge increases in traffic, with the News sitegenerating three million page impressions inthe week of the election.

Emerging New Media platforms

ABC Online was launched in 1995 and theNew Media division was established in 2000with the goal of accelerating ABC’s growthonline and developing new audiences vianew and emerging platforms.

During the year, ABC Online has continued topublish and maintain more than 270 websitesthe majority of which involve the production ofspecially purposed content. In addition, NewMedia hosts the Internet activities of ABCEnterprises and ABC Corporate, and

repurposes content from ABC Television andABC Radio Networks. On ABC Online, manyradio programs are accessible on demand andlive streamed output for some of the ABCNetworks is available 24 hours a day.

Take up of the Internet by Australianscontinues to grow. Over the past 12 months,the number of narrowband users hasincreased by 23% and broadband by 61%.In April 2002, there were 415 000 broadbandusers in Australia, representing almost 7% ofAustralia’s active ‘At Home’ Internet users(AC Nielsen//NetRatings). New Media hasdeveloped the ABC’s broadband offerings tomeet this increased demand.

Broadband

This year ABC New Media took importantsteps towards being one of Australia’s leadingbroadband providers on the Internet with thefive broadband channels on the ABC Onlinebroadband portal receiving widespreadacclaim and attracting large audiences. ABCNew Media’s broadband service has receivedpeer and industry recognition attaining theinaugural Award for Excellence in InternetBroadband at the 2001 Australian InteractiveMultimedia Industry Awards (AIMIA’s).

Traffic to the broadband News service hasgrown from 30,000 weekly accesses in July2001 to 170,000 weekly accesses in June2002. The News broadband service is fullyintegrated with ABC News Online and makesa major contribution to the main news service.The Children’s broadband service has alsoseen significant growth since launching in July2001, reaching over 100 000 page accessesby June 2002. Other broadband servicesinclude Rage, Fly, Media Watch and TheOccasional Cook, which have all seenconsiderable increases in usage throughoutthe year.


PAGE 61[ABC NEW MEDIA]

As a broadcaster capable of exceptionalcontent, New Media looks forward to applyingbroadband technology on a larger scale. Ondemand, high quality audio and video clipswill make ABC Online websites even morecompelling. ABC Online made great progressin 2001 gaining industry recognition and isnow working with the Australian FilmCommission to allocate $2.1 million to co-produced broadband initiatives to be hostedon the ABC website over the next three years.

Interactive

New Media has also delivered content acrossthe Optus Interactive TV platform. New Mediawas a partner in the technical trial from April2001 providing specially purposed contentfor News, Children’s, Triple J and ABC Shop.The trial has since developed into the firstcommercial trial of Interactive Television inAustralia and agreement has been reached foron-going participation in the Austar interactiveTV service.

New Media has facilitated further involvementwith Interactive Television, having initiated thebroadcast of Australia’s first interactivetelevision program, the BBC’s Walking WithBeasts Interactive, screening on the Optus

and Austar pay TV platforms in July 2002.New Media plans to explore interactivetelevision further, embarking on industry-partnered research into children’s interactivetelevision content.

Short Message Service

In terms of other new services, New Mediahas been working closely with industrypartners to deliver ABC News headlines toaudiences via Short Message Service (SMS).New Media is also developing content suitedfor distribution across wireless platforms suchas 3G which will provide innovative andexciting ways to attract and engageaudiences.

New Media also plays a leading role in drivingcross media production across the ABC,enabling content to be commissioned anddelivered across a number of media platformssuch as radio, television, online, interactivetelevision and broadband, among others.This model delivers production efficienciesand opportunities for the audiences to interactwith content in new ways.

New Media has eagerly embraced the digitalfuture with a clear strategy for the ABCnational network. As New Media learns moreabout what audiences want, it will develop amix of services that address their needs inpowerful new ways, bringing Australians moreways to discover, experience and engage withAustralia and the world.



Children’s website.

ABC Asia Pacific assisted in the achievementof Outcome 1 by providing information,education and entertainment to overseasaudiences.

ABC Asia Pacific went to air at 8pm on31 December 2001 in accordance with theterms of contract between the ABC and theDepartment of Foreign Affairs and Trade(DFAT). Following the signing of the five-yearcontract in August, DFAT commenced toprovide a total of $90 million to help supportthe new satellite television service to Asia andthe Pacific. The Chairman, Donald McDonaldAO, formally launched ABC Asia Pacific in theGreat Hall of Parliament House, Canberra, on13 February 2002. The Minister for ForeignAffairs and Trade the Hon Alexander DownerMP gave the keynote address to an audienceof dignitaries, diplomats and mediarepresentatives.

The new ABC Asia Pacific service is operatingin a crowded and competitive internationaltelevision market. Television cable and satelliteoperators in the region are now able to selectfrom a wide range of available programservices. The ABC’s initial strategy was todevelop competitive advantage through theprovision of distinctive programs of a highquality that were relevant to audiences in theregion. The programming line-up features apackage of specially commissioned news andcurrent affairs programs and an educationbased program aimed at Asian and Pacificaudiences.

The approach has been to focus onestablishing a brand image of ABC AsiaPacific as a comprehensive, authoritativeand distinctive English language service,with a unique range of relevant programming,setting it apart from other major internationalbroadcasters. Significantly, the service has

been branded From the Region, For theRegion to highlight a major point of differenceand to signal the relevance and connectionthe service has with the region.

ABC Asia Pacific represents a new model ofinternational broadcasting offering integratedtelevision, radio and new media services.End users have the choice of several mediagateways:

• a daily television service available eitherdirect to home or via cable head-endsystems and re-broadcasters

• anytime access through PCs

• radio Australia transmissions andre-broadcasts

The international service provides anopportunity for the ABC to build on itsreputation as one of the world’s major nationalpublic broadcasters. A critical objective ofABC Asia Pacific is to develop a significantpresence in Asia and the Pacific through arich and diverse mix of programming. A widerange of information and knowledge-basedcontent is specifically tailored for regionalaudiences, including highly regarded ABCnews and current affairs programs.

The establishment of ABC Asia Pacific offersthe potential for significant future growth,through the generation of commercial revenueto supplement DFAT funding. ABC Asia Pacifichas the goal of becoming one of the five topinternational satellite broadcasters in theregion within five years.

From the Region, For the Region, themarketing theme for ABC Asia Pacific,emphasises that it is located in the region andsees the world from a regional perspective.Daily news and current affairs programs arespecially produced for Asia-Pacific regional

ABC Asia Pacific


PAGE 63[ABC ASIA PACIFIC]

audiences, and not those in Australia, Europeor the United States. A range of otherAustralian news and current affairs output,including business and finance programs,have been acquired from ABC domestictelevision and other local suppliers.

The ABC Asia Pacific service is designed foran audience demographic comprising:

• decision makers and opinion leaders in theprivate and public sector;

• emerging middle class communitysegments;

• student and learning communities;

• international expatriates and Governmentmissions based in the region.

ABC Asia Pacific Online

Complementing and reinforcing the televisionservice is a unique web site in the final stagesof development. Amongst other things, theonline service will contain an Ask Australiadirectory where audiences throughout theregion can be put in contact with Australianinstitutions and bodies to answer questionsand queries on a wide variety of topics. Theweb site also contains additional programmaterial, notably that in the education area.

Footprint

ABC Asia Pacific transmits on two PanAmSatsatellite platforms, PAS2 and PAS8. Thesesatellite footprints reach Mongolia in the north,China, Northern Asia, South Asia, and acrossthe Pacific through Micronesia and Oceania tothe Cook Islands in the east.

The service opens a unique window intoAustralia and at the same time seeks to bea bridge between nations and countries ofthe region with relevant programming thathighlights shared issues and concerns.

Satellite decoders and other technicalassistance have been provided to some smallPacific Island broadcasters, enabling them torebroadcast ABC Asia Pacific for localaudiences.

ABC Asia Pacific is committed to thedevelopment of strong, continuing relationswith partner broadcasters in the region andwill continue to assist where practicable tocement a spirit of co-operation and mutualgrowth, thereby contributing in a positivesense to political, economic and securityimperatives.

Securing rebroadcasting arrangements hasbeen at the forefront of ABC Asia Pacificactivities since the service began. Members ofthe project team have made many trips to theregion to secure these arrangement and todevelop relationships with cable and regionalbroadcasting executives. At the time ofpreparing this report, ABC Asia Pacific wasavailable on rebroadcasting platforms infourteen countries and negotiations forcarriage were almost complete in five others.In addition, ABC Asia Pacific is being carriedby a large number of five star hotels acrossthe region.


PAGE 64 [ABC ASIA PACIFIC]

At the launch of ABC Asia Pacific. Left to Right: TheHigh Commissioner for Samoa His Excellency LeiatauaDr Kilifoti S. Eteuati, ABC Chairman Donald McDonaldAO, Minister for Foreign Affairs Alexander Downer.

Feedback from rebroadcasters has beenpositive. They speak favourable of theprogramming mix, particularly the educationand children’s programming strands, whichset the service apart and make it moreattractive for operators. Detailed research willbe undertaken early next year to ascertainaudience reaction and numbers.

Cross promotion has been developedbetween Radio Australia and ABC Asia Pacificand further opportunities of working togetherare being discussed.

ABC Asia Pacific has agreed with theDepartment of Foreign Affairs andTrade to conduct broadcasting andonline services that will:

• provide a credible, reliable andindependent voice in the region

• present through its news,information and documentaryprograms a ‘window’ on Australiaand Australian perspectives onthe world

• project images and perceptionsof Australia in an independent,impartial manner

• promote Australia’s engagement inthe Asia-Pacific region by fosteringpublic understanding of Australia,its people and its strategic andeconomic interests

• provide consular and otherinformation to Australians livingin the region, particularly intimes of crisis


PAGE 65[ABC ASIA PACIFIC]

ABC Asia Pacific Service Area

Included within the satellite coverage area:• Bangladesh• Brunei• Cambodia• China• East Timor• Federated States of Micronesia• Fiji• Guam• Hong Kong• Indonesia• Japan• Kiribati• Korea• Laos• Malaysia• Marshall islands• Myanmar• Nauru• New Caledonia• Northern Marianas• Palau• Philippines• Papau New Guinea• Samoa• Singapore• Solomon Islands• Taiwan• Thailand

ABC News and Current Affairs contributedto the achievement of Outcome 1 by providingnews and current affairs content across Radio,Television and New Media.

Increased production

During 2001-2002 News and Current Affairsincreased its production to more than 24 000hours for radio and television, which in turngenerated tens of thousands of pages on ABCNews Online. Increased output resulted fromrequirements to develop a Sunday morningpresence on national television, to providenews and current affairs services for the AsiaPacific satellite service and the Divisionalpriority to expand the reporting and analysis ofbusiness. This output was achieved whileintroducing workplace reforms and cutting thecost of production. The Division met Charterand legislative requirements for accuracy,impartiality and objectivity.

Audience gains

News and Current Affairs provided audiencepeaks across platforms. The main radio newsbulletin on Local Radio at 7.45am gained afive capital city share of 11.3%. AM’s shareof audience was 9.8% with PM gaining aremarkable 14.5%. On television, the 7pmTV News five city share (Monday – Sunday)rose to 23.5%, the 7.30 Report to 19.8%,Australian Story to 16.0% and Landlineto 19.5%.

News Online average weekly accesses roseto 2 200 518, peaking at 6 884 293 duringthe September 11 crisis. Four Corners andAustralian Story post-program forums regularlyattracted accesses, in excess of 100 000 perweek, in the weeks in which forums were held.The year-on-year percentage growth formessages posted to Four Corners forums

was 14% and for Australian Story theincrease was of the order of 45%. Significantinternational events covered during the yearincluded the terrorist attacks in the UnitedStates on September 11 and the subsequentwar in Afghanistan.

Domestic news was dominated by theFederal Election in November 2001 andpolicies concerning asylum seekers andborder protection.

New programs

News and Current Affairs is improving itsbusiness coverage across all media, includinga national business segment producedspecifically for the State-based 7.00pmdaily television news bulletin.

Business Breakfast (6.30am to 7am – Mondayto Friday) is an innovative blend of generalnews, business and economics. Produced inSydney, the program has a skilled team ofreporters and producers and is providing ahigh level of business analysis. BusinessBreakfast is partly funded (a little less thanhalf) from the National Interest Initiative.

Insiders, a political discussion programproduced in Melbourne, which premiered inJuly 2001, has established a solid followingin its Sunday (9am) timeslot. The programcombines feature political interviews withcommentary from leading journalists. FromAugust 2002, the program will be extendedto 45 minutes, leading a new set of Sundaymorning news and current affairs programs.

News and Current Affairs has produced morethan 250 hours of original programming forthe ABC’s new Asia Pacific television since itcommenced on 31 December 2001. A dailyhalf-hour news bulletin is produced in Perth,a shorter daily Asia-specific news bulletin

News and Current Affairs


PAGE 66 [NEWS AND CURRENT AFFAIRS]

produced in Sydney, and a discussionprogram Focus is produced three nightseach week (soon to be four times weekly)from Sydney.

As a result of the increased production theGore Hill centre in Sydney has been operating24 hours a day through most of the week,with enormous throughput in editing, studiosand control rooms allowing considerableefficiencies in production.

National programs

The anniversary of forty years of uninterruptedtransmission of Four Corners, still Australia’spremier vehicle for investigative broadcastjournalism, took place in 2001. The eventwas marked by a special 90 minute programshowcasing prominent stories and trackingthe evolution in documentary style through thedecades. Gore Hill’s Studio 21 was the venuefor celebrations which attracted hundreds ofthe editorial and technical staff who haveworked for Four Corners over the years,including the first presenter, Michael Charltonand first producer, Robert Raymond. In anadditional tribute the ABC broadcast a specialseries of Four Corners programs compiledfrom the archives.

Australian Story was another television currentaffairs program which enjoyed considerableeditorial and ratings success. The non-narratorformat provided, among other stories,revealing profiles of Prime Minister JohnHoward and Opposition Leader Kim Beazleyduring the Federal election campaign.

Lateline consistently provided breaking news,analysis and interviews on domestic issues,particularly during the election period andoutstanding international coverage. Thetransformation from a predominantlydiscussion program to a news andcurrent affairs hybrid was achieved.

Landline, presented by Kirsten Aiken, hadanother successful year engaging urban aswell as rural and regional audiences on arange of issues – halting rural decline, landdegradation and salinity, cloning and geneticmanipulation of livestock and the outlook forworld commodity markets. Landline receivesabout 20% of all contacts to the News andCurrent Affairs division – most of them positiveand seeking further information. Landline hasbeen prominent in promoting Year of TheOutback events.

The election was comprehensively covered byall of the main daily News and Current Affairsprograms. Interviews with the Prime Minister,Opposition Leader, and many other politicalleaders and representatives were broadcaston AM, The World Today, PM, The World AtNoon, 7.30 Report and Lateline. Election nightprograms from the national tally room inCanberra attracted good national audiencesand won praise for the speed of resultsreporting and clarity of analysis. Similar highquality coverage was provided of electionsin the Australian Capital Territory and SouthAustralia. The latter was the most watchedtelevision program in South Australia on thenight. All election programs were, in part orwhole, re-broadcast by the pay televisionchannel, Sky News.

Other significant domestic news coverageduring the year included reporting on thecrisis surrounding the rescue at sea of asylumseekers, bound for Australia, by Norwegiancontainer ship the Tampa, and the subsequentactions by Government to prevent similargroups of people entering Australia; thedemise of Ansett, investigations and judicialinquiries into a number of corporate failures,the question of the full sale of Telstra, andmajor policy debates in the Governmentand Opposition parties.


PAGE 67[NEWS AND CURRENT AFFAIRS]

Radio program AM has retained its reputationfor breaking stories with timely reports andanalysis of events throughout Australia andthe world, obtaining rare interviews with majorparticipants in national and internationalevents in the political, judicial and industrysectors.

Regional coverage

After a 10 year break a daily news bulletinreturned to serve the residents of the ACT andadjoining regions in NSW. A Canberra-basedStateline program was also introduced intime to provide detailed coverage of the ACTAssembly elections. Both programs have beenwell received, with the news bulletin achievinga household share exceeding 27%.

International coverage

The September 11 terrorist attack in theUnited States was the most significant andintense news story broadcast by the ABCduring the year. On television News andCurrent Affairs provided two and a half days ofuninterrupted coverage of events in the UnitedStates in the aftermath of the attacks byterrorist controlled planes on the World TradeCentre in New York resulting in the collapse ofthe two buildings, the attack on The Pentagonand the crash of a fourth plane.

On radio, news and current affairs staffcombined with Local Radio producers toprovide constant updates through the firsthorrific night and thereafter a series of specialprograms. News Online, based in Brisbane,increased its output of pages dramatically andprovided a 24-hour-a-day service through theweek following September 11.

A distinguishing feature of the ABC’scoverage was the contribution of politicalcorrespondents, who were with the PrimeMinister in Washington at the time of theattack on The Pentagon. They, along withABC resident correspondents in Washingtonand New York provided continuous reportsand analysis of events as they unfolded. Thevalue of having experienced reporters, cameraoperators and editors based internationallywas never better demonstrated.

When the international focus swung toAfghanistan and the insurgency against theTaliban regime, the ABC was the onlyAustralian broadcaster to provide frontlinereporting of the advance by the NorthernAlliance across the country and the liberationof the capital, Kabul. Later when internationaltroops, including Australian SAS, weredeployed in the country in the hunt forOsama Bin Laden and leaders of the Al Qaedaterrorist group, the ABC provided reportagethrough many months. ABC News andreporter Geoff Thompson were awarded LogieAwards for coverage of the Afghanistan War.

Internationally, attention has also been focusedon the worsening crisis between the Israeligovernment and the Palestinian Authority.The ABC’s Jerusalem bureau, supplementedby ABC correspondents from Brussels andMoscow, has provided detailed accounts ofthe conflict including, where possible, thehistoric and political context, to help Australian



Cameraman Louie Eroglu at Maslach Refuge Camp inAfghanistan.

audiences develop a broader understanding ofthis intractable dispute. The dangers faced byABC staff were so significant that an armouredvehicle was purchased to help protect themon journeys through the Occupied Territories.

Foreign Correspondent celebrated 10 yearsof international reporting, during which ithas produced in excess of 1 000 stories. Theformer President of Indonesia, AbdurrahmanWahid, who still leads one of the world’slargest Islamic organisations, was a guest ofhonour at a ceremony in Sydney, marking theanniversary. Mr Wahid praised the ABC for itsinternational reporting and attributed hisfluency in English to having listened, as achild, to broadcasts by Radio Australia.Foreign Correspondent’s reporters have wonWalkley awards and five New York FilmFestival awards for their outstanding stories.The program achieves the highest internationalprogram sales and video tape sales in theNews and Current Affairs Division.

Resources and efficiency

International reporters have been at theforefront of using new technology to delivertheir stories. ‘Store and Forward’ devices,

which allow the transmission of video, downenhanced telephone lines, were installed inmost of the ABC’s overseas offices. Their usecut the cost of international satellites.

The ABC was the first Australian organisationto use a videophone, in conjunction with aportable satellite phone, to deliver reportagefrom Afghanistan and subsequently from thePalestinian territories during Israeli militaryincursions. All correspondents are beingtrained in the use of lightweight cameras andthe one-person production model has beensuccessful in some circumstances.

Cooperating with otherbroadcasters

News and Current Affairs is planning tobuild on its excellent relations with otherinternational broadcasters, in particular theBBC, CBC and Television New Zealand.Television New Zealand (TVNZ) journalists arebeing accommodated in the ABC’s Londonand Sydney News bureaus and the ABC’sNew Zealand correspondent is based atTVNZ in Auckland. Foreign Correspondenthas been involved in co-productions withCBC and more are planned.



Jill Colgan in Moscow.

Total of all Audience Contacts to ABC News & Current Affairs

2000/ % of all 2001/ % of all2001 contacts 2002 contacts

Non-complaints 22 267 74.2% 25 257 69.7%

Complaints 7 726 25.8% 10 966 30.3%

TOTAL 29 993 100.0% 36 223 100.0%

Total of Complaints of Bias to ABC News & Current Affairs

2000/ % of all 2001/ % of all2001 contacts 2002 contacts

Bias complaints 915 3.1% 1 905 5.2%

The programs which received the highest levels of audience contact (non-complaints andcomplaints by telephone, letter and email) are as follows:

Program Contacts

Landline 7 492

7.30 Report 4 212

Four Corners 4 013

Online News 2 505

Foreign Corespondent 2 155

Australian Story 2 059



News and Current AffairsAudience Contact

There were 6 213 more audience contacts in2001-02 than in the previous year including990 more complaints about bias. The increasein contacts was mainly due to reportage ofmajor events in the USA, the Middle Eastand in Australia during the year. Issues such

as the Middle East crisis and asylum seekersproduce strong and divided opinions inthe community and this often provokesaccusations of bias from supporters ofone view or another.

There was no increase of complaints aboutpolitical bias during the November 2001Federal Election.

Breakdown of complaints News and Current Affairs

Description Phone Letters/ Total % of allcalls Emails contacts

Non-ComplaintsAppreciation of Program/Story Content 3 080 3 203 6 283 17.3%Appreciation of Presenters 631 609 1 240 3.4%Requests/Suggestions 3 952 4 442 8 394 23.2%Providing More Information 3 302 3 151 6 453 17.8%Non Complaints – Other 1 495 1 392 2 887 8.0%

Subtotal non-complaints 12 460 12 797 25 257 69.7%

ComplaintsAboriginal/Torres Strait Islander 11 5 16Alleged errors of fact/Accuracy 397 503 900 2.5%Balance 274 265 539 1.5%Bias – Pro Coalition/Anti ALP 174 76 250 0.7%Bias – Anti Coalition/Pro ALP 343 231 574 1.6%Bias – Other 576 482 1 058 2.9%Content/News Values 1 562 1 047 2 609 7.2%Invasion of Privacy 9 145 154 0.4%Language – Pronunciation 86 48 134 0.4%Language – Grammar 50 128 178 0.5%Language – Other 211 224 435 1.2%Presenters/comperes – Presentation 846 413 1 259 3.5%Presenters/comperes – Appearance 28 16 44 0.1%Scheduling/Program changes 360 232 592 1.6%Sport 288 50 338 0.9%Violence 19 8 27 0.1%Weather 161 123 284 0.8%Complaints – Other 792 813 1 605 4.4%

Subtotal complaints 6 187 4 809 10 966 30.3%

TOTAL CONTACTS 18 647 17 606 36 253 100.0%



The Production Resources Divisioncontributed to the achievement of Outcome 1by providing the workforce and by operatingfacilities for ABC produced and co producedtelevision programs across all genres. Itoperated presentation facilities for televisiontransmission; and generated revenue throughthe facilities marketing arm, ABC Productions.

Television production and transmission centresare operated in the capital city of each stateand territory of Australia, supporting the level,quality and diversity of Australian content inthe production of national and local programs.

In addition to broadcast use, these programsprovided opportunities for internationalprogram sales and additional productsand services for ABC Enterprises.

Television production within the ABCoperated during the year on a user-pays basis.The Production Resources Division met theproduction requirements of the TelevisionDivision and the News and Current AffairsDivision by providing workforce resources

charged at hourly rates. In some casesproduction requirements exceeded the basecapacity of the production centres, requiringadditions to the workforce or facilities. Wherethis occurred the Division either engagedadditional employees or hired facilities fromthe external television production industry.

Genre Diversity andAustralian Content

In total the Production Resources Divisionworkforce provided over 1.6 million productionworkforce hours to the production orco-production of television content, therebysupporting Australian content levels. About 60per cent of those hours were used in theproduction of programs in four genres –News, Drama, Current Affairs and FactualProgramming.

Transmission

The Division operates television presentationfacilities for the transmission of ABCTelevision’s national network, localprogramming for individual states andterritories and the ABC multichannelsABC Kids and Fly. The presentation-operatingenvironment has become more complex overthe last year with digital and analog simulcastof the ABC’s primary channel as well as themultichannels.

ABC Production

Production Resources hires television facilitiesto external clients through ABC Productionsin a very competitive commercial environment.ABC Productions complies with therequirements of the Governments’ competitiveneutrality policy, which aims to promoteefficient competition between public andprivate businesses and seeks to ensurethat government businesses do not enjoycompetitive advantages by virtue of theirpublic ownership.

Production Resources


PAGE 72 [PRODUCTION RESOURCES]

Sale of old props at ABC Gore Hill.

ABC Television, along with ABC News andCurrent Affairs, utilise about 95 per cent of thecosted workforce resources each year –while ABC Productions use surplus marginalcapacity of about 4% to generate externalrevenue.

A highlight of the year was the successfulprovision of host broadcaster services forthe Commonwealth Heads of GovernmentMeeting, CHOGM 2002, in March at Coolumin Queensland.

National presence

Production centres located in Sydney andMelbourne provide the majority of resourcesused in making programs for the televisionnetwork. In the other six production centres;Canberra, Darwin, Brisbane, Adelaide, Hobartand Perth, resources are provided for theproduction of television news and currentaffairs programs. Local resources are used tomake television programs for state or territoryaudiences and to produce programs for thenational network. Regular programs producedinclude Sunday Spectrum in the ACT,Australian Story and Landline in Queensland,Behind the News and For the Juniors in SouthAustralia, Gardening Australia, in Tasmania,Dimensions – People, and the annual HopmanCup in Western Australia.

These centres also provided resources for theproduction of a number of specials and sportsprograms. These include coverage of Stateand Territory elections, Anzac Day marches,annual Football Awards and local sport as wellas such programs as The Welcome HomeParade (NT), Outstanding Australia (Qld),Federation Feast (SA) and CentenaryVariety Concert (Tas). In Perth and Adelaiderespectively, the Division provided resourcesand facilities for the production of ABC AsiaPacific news and education programming.

Skilled and efficient workforce

During the year the Division continued toshape its workforce and achieve greaterefficiencies, following the previous year’srestructure, with appointments to keymanagement positions and a further reductionin staff numbers. It supported a higher rate ofstaff utilisation (80%, compared with 78% theyear before) despite a net reduction in staffnumbers of 38 to 1028. About 30 staff leftwith redundancies compared with 90 the yearbefore.

Production Resources ensures its workforcehas capabilities over the full range ofproduction skills needed to make televisionprograms. Where additional skills are requiredthe Division engages personnel or contractorsfrom the external television productionindustry.

Awards won by the Division’s employees atthe Australian Cinematographers AnnualAwards for NSW and ACT provide anindication of the capabilities of the ABCproduction workforce, with awards won in


PAGE 73[PRODUCTION RESOURCES]

Brad Pearce at the controls of the ABC outsidebroadcast van at the Hopman Cup in Western Australia.

the genres of News, Current Affairs, Sport,Documentaries and Corporate Productions.

A number of changes were implementedduring the year which required thedevelopment of new skills. These includedoperational changes in the news, singleperson crewing for news, and the extensionof multiskilling.

During the year workforce skills were furtherdeveloped through internal training, externalforums, supplier visits and work assignmentswith co-producers. There was alsoconsiderable training on internal systems withthe implementation of a new human resourcesdatabase and rostering system, and new jobplanning and assessment provisions of theABC Employment Agreement.

New facilities

During the year full digital productionoperations of news and current affairsprograms was further implemented in eachproduction centre. The Northbourne Avenuestudio in Canberra was upgraded for thereintroduction of the ACT 7pm News andStateline.

The first new digital widescreen outsidebroadcast van was received during the yearand has been used to broadcast Rugby Unionmatches and Netball.

The national resource management databasesystem was installed to replace existingsystems used for Television and Radio facilitiesbookings and to improve the recording andtracking of production resource bookings.This system provides for national reportingof the use of production facilities.

Future directions

A major change during the forthcoming yearwill be the move of the NSW productioncentre from Gore Hill site to the new ABCbuilding at Ultimo, operating newly installeddigital equipment and facilities in a morecompact environment.

Additional new digital outside broadcast vanswill be delivered to replace obsolete analogvans, enhancing the capability of the ABC toresource local and national Australian digitalwidescreen production in each state andterritory.

Realising on these improvements will assistthe ABC in the production and programmingof Australian content while achieving improvedproductivity.


PAGE 74 [PRODUCTION RESOURCES]

New digital TV outside broadcast van.

Development Division contributed to theachievement of Outcome 1 by funding thedevelopment content for Outputs acrossABC Radio, Television and New Media.In 2001-02 a range of promising newprograms were funded to the point wherethey were commissioned by the outputdivision. The Division is the first point ofcontact for applicants who submitted televisionproposals to the ABC. In 2001-02, the Divisionreceived 1 209 formal program submissions.

Proposals were assessed against ABCTelevision’s scheduling requirements; thequality, originality and creativity of the ideas;existing development, acquisition andproduction commitments; diversity of outputfor audiences; the skill and talent of applicantsas evidenced by their track record includingstrong story-telling and production skills; andproposed budget and financing strategies.

It should be noted that not all programproposals assessed required developmentsupport. Many proposals, particularly thosedealing with factual content, were sufficientlydeveloped upon receipt to progress toimmediate commissioning considerationby ABC Television.

Development Highlights

Of the 1 209 proposals assessed, 99 (or 8%)were approved for Development funding.Some of these are still in development beforebeing assessed for later production.

The genre attracting the largest proportion ofdevelopment funding was comedy. Projectsincluded Election Chasers broadcast inthe lead-up to the Federal election anddevelopment of the series Kath and Kimfeaturing the characters of the same namecreated by Gina Riley and Jane Turner.

In drama, support was provided tofifteen projects, most significantly to funddevelopment of the medical series MDA withindependent production company Screentime.The other 14 drama projects are still indevelopment, going through scriptassessments and redrafting.

In children’s, projects undertaken includedthe first phase of development of a children’sdrama and the pilot for an ABC Children’stelevision series on pets and their child carers.

Development


PAGE 75[DEVELOPMENT]

Number of Proposals

Aug 01 Sep 01 Oct 01 Nov 01 Dec 01 Jan 02 Feb 02 Mar 02 Apr 02 May 02 Jun 02Jul 010

50

100

150

200

250

The higher rate of submissions in March reflected the appointment of Development Officers in the capital citiesoutside of Sydney and Melbourne.

In factual programming development fundswere provided to a range of science, historyand natural history projects. The Dimensionsseries and The Way We Were, a programexploring the past through the use of archivalmaterial were supported in development.

As a one-off six-month initiative to encouragedevelopment activity outside the majorproduction centres of Sydney and Melbourne,in January 2002 six Development Officerswere appointed to Brisbane, Darwin, Perth,Adelaide, Hobart and Canberra.

A total of 349 proposals were received andformally assessed by the DevelopmentOfficers.

The strongest response was in televisiondocumentaries, with projects such asThe Choice, a West Australian documentaryexploring conscientious objection during theVietnam War, approved for development withmatching development funds provided byScreenwest.

Radio proposals supported in developmentincluded City Slickers, a series for Local Radiomarking the Year of the Outback, which sawurban professionals swap jobs with theirrural counterparts for a week. Developmentsupported Mind Over Matter, a weekly serieson the human brain for Radio National andNews Radio and Connections, a major seriesfor Classic FM providing an introduction towell-known pieces of classical music.

The Division also supported a number of NewMedia projects including the Regional YouthProject, funding the twelve-month placementof an Honours Student from the University ofNSW to assist in the development of the 8-14year-old gateway in the Children’s Unit and theFly gateway in the Youth Unit.

Development Spend by Genre:


PAGE 76 [DEVELOPMENT]

Drama

FactualComedy Science, Tech, �Environ, Nat History

Children’s History

10%26%

19%

18%

14%

13%

The Kath and Kim series characters of the same name.

Audience Research

In addition to funding program development,Development Division managed AudienceResearch on behalf of the Corporation, usingthe following major research sources in2001-02:

Television

Audience measurement data was collectedvia the OzTAM people meter panels in Sydney,Melbourne, Brisbane, Adelaide and Perth andreported on a daily basis. Nielsen MediaResearch provided data from their peoplemeter panels in the aggregated regionaltelevision markets covering most of theregional coastal areas of Queensland,Northern and Southern New South Wales,regional Victoria and Tasmania.

Generally this information was reported as theshare of viewing achieved and the percentageof the population reached.

In areas of Australia where people meterpanels are not established, televisionaudiences are measured by the completion ofviewing diaries. Using weekly diaries membersof households record their daily televisionviewing, captured on a quarter-hour basis inthe diary. Diary surveys of television are usuallyconducted over a four-week period. This yearthe ABC participated in diary surveys inDarwin and regional Western Australia(March/April 2002).

Radio

Nielsen Media Research carries out radioresearch for the major metropolitan marketseight times per calendar year, with listeningcaptured on a quarter-hour basis for eightfour-week tranches across the year. Lessfrequent data is collected for other majortowns and regional surveys are carriedout on an ad-hoc basis.

In 2001-02, the ABC participated in a numberof ad hoc surveys, including regional radiosurveys at Wangaratta (September 2001),Darwin and Rockhampton/Gladstone (October2001) and Wollongong (March 2002).

As with Television, the ABC commissionsqualitative studies to aid programdevelopment for Radio. During 2001-02the ABC undertook extensive focus groupresearch on Local Radio in all capitalcities as well as 11 regional centres – Cairns,Mackay, Mt Isa, Lismore, Tamworth, Bendigo,Wodonga, Renmark, Alice Springs, Geraldtonand Bunbury. Research was alsocommissioned for other radio networks ina number of regional and metropolitancentres. This included qualitative researchcommissioned for Triple J, with researchconducted in Brisbane, Sydney, Melbourne,Perth and Albury-Wodonga.

New Media

The ABC’s two primary audiencemeasurement methodologies for ABC Onlineare Site-Centric page access measures andthe Nielsen//NetRatings service. The Site-Centric page access measures provideinsights into traffic volume to ABC home pageand ABC Online Gateways. In June 2001 theNielsen//NetRatings service was introduced,which uses a national panel that providesmore in-depth data on the number of users(both at home and work), reach anddemographic profiles.

Online surveys were conducted withaudiences visiting the ABC shop online.

Qualitative research and usability testing wasalso conducted for a number of ABC Onlinegateways, both existing and new ordeveloping.


PAGE 77[DEVELOPMENT]

Education

Development has responsibility for a range ofeducation activities.

Behind the News celebrated 33 years onABC Television in June 2002. Produced atthe ABC’s Collinswood studios in Adelaide,Behind the News focuses on the major newsstories of the week, presenting complexissues in an understandable and entertainingstyle. Around 1.37 million students in schoolswatched at least one episode of Behind theNews, with the complementary websiteaveraging 75 000 visitors weekly.

ABC Education produced 130 half-hourepisodes of Nexus for ABC Asia-Pacific during2001-02. The program, also produced fromAdelaide, had a particular focus on Englishlanguage learning through English Bites.Broadcast weekdays, Nexus contained fieldsegments and studio interviews and presentedprograms on business, science and research,education, migrant experiences and regionalissues. Complementary websites for bothNexus and English Bites were established.

The cross-media education project The Blokeon the Bike was repeated in 2001-2002, withDrew Radford setting out on a three-monthmotorbike journey through outback Australiawith a brief to gather stories that reflectedthe life and locations of the people in regionaland remote Australia. The Bloke on the Bike,featuring Radio, Television and Online contentwas a co-production with the South AustralianDepartment of Education, Training andEmployment.


PAGE 78 [DEVELOPMENT]


PAGE 79[CONTENT RIGHTS MANAGEMENT]

Content Rights Management contributed tothe ABC’s achievement of Outcome 1 anddelivery of Outputs across Radio, Televisionand New Media by ensuring appropriatestandards, concepts, deal benchmarks andbusiness systems are in place to managethe use of content and the rights in content.

The Division has cross platform responsibilityfor the business and management of contentand rights for the ABC and potential thirdparties. It carries out the business-to-businesssale of content worldwide and negotiatesagreements for the acquisition, development,production and co-production of contentacross all ABC platforms. The physical contentitself is managed through Archives and LibraryServices (A&LS) so that it is accessible,appropriately stored and preserved forthe long term.

During 2001-02 Content Rights Management(CRM) contributed to building ABC audienceshare through enabling retransmissionagreements for the ABC’s television, radioand new media services on Optus, Foxtel,Austar, TransACT, Neighbourhood Cable,and Westernpower/ BrightTV.

It exercised strong negotiation and financingskills to obtain cost effective access todistinctive, appealing, specialised andengaging content for ABC audiences.Through its rights management practices andthe restructuring of Archives and LibraryServices, CRM provided cross platform, userfocussed, centralised content and rightsresearch and clearance services to programmakers.

The ABC renegotiated its agreement with theAustralasian Mechanical Copyright Owners’Society (AMCOS) to cover music used incontent on the ABC’s Television, Radio and

New Media delivery platforms. The ABChad been operating under an agreement,negotiated in 1987, which had expired fouryears ago. Negotiations continued with theAustralian Performance Rights Association(APRA), the Australian Recording IndustryAssociation (ARIA) and the Media,Entertainment and Arts Alliance (MEAA)to ensure the ABC’s blanket agreementswith underlying rights holder groups gavemaximum flexibility in the use and re-useof content.

The ABC for the first time acquired rightsto online and interactive television contenttogether with free to air television broadcastrights for both the BBC television seriesWalking with Beasts and the Canadiancompany Snap Media’s television seriesDegrassi High.

The ABC has renegotiated to continue itsAccord/Non Accord Documentary Agreementswith Australian Film Finance Corporation.

Content Rights Management

Bananas In Pyjamas


PAGE 80 [CONTENT RIGHTS MANAGEMENT]

Work on the standardisation of all DealMemos and contracts associated with contenthas been commenced with Legal Services.

Fortnightly Project Update Meetings allowsall ABC output Divisions to be informed ofcontent being developed and commissionedacross the ABC and to decide whether ornot to secure rights to content on a crossplatform basis.

Rights Management developed a number ofReady for Publishing ‘Prototype’ databasesfor New Media’s Pilot Broadband Services.These Prototypes manage the ProductionScheduling, Rights Metadata, and RightsUsage Reporting processes for creation andre-use of content in an online environment.The Prototype databases are also beingimplemented for other emerging ABCplatforms including DIG, the digital/internetradio service.

Archives and Library Services

Archives and Library Services (A&LS)databases and collections continue to be thekey source of current and historical mediarecords of Australian news, current affairs,social, political and cultural history. A&LS playsa key part in production across radio,television and new media providing sound,vision and information from databases andcollections around the world which is accurateand relevant. Programs such as Dimensions inTime and the Four Corners programs Fall ofSingapore and The Ruth Cracknell SpecialA Hand for Ruth, showcase the ABC’s richcollection of documentaries and informationon the events and personalities which shapeAustralian identity.

A major project during 2001-02 was theimplementation of Phase 2 of the Archives andLibrary Services restructure. The restructurehas allowed the following key changes:

• amalgamation of the two Sound Libraries(radio and television), the News ClippingsLibrary, and the Ultimo Reference Library,into one Library Service structure: theSound & Reference Library;

• establishment of Library Sales withinABC Content Sales, centralising the salesfunctions previously of Radio Archives,Radio Tape Services, Television Archives;

• amalgamation of database systemsadministration and development intoone unit within A&LS;

• the establishment of the new centralised,cross-media structure, bringing the currentseparately managed collections andservices into four key units: CollectionStrategy; Research Services; CollectionManagement; Technical Services.

In preparation for the move from Gore Hillto the new facilities in Ultimo, A&LS isundertaking several projects to cull, processand manage outstanding backlog collectionsin Radio archives and in Television productionareas including the processing of 16 000 cansof Four Corners film rushes.

A&LS is working with Technology andDistribution to implement the DigitalConversion Project which will convert 120 000hours of analog television and audio archivedprogramming to digital online and hardcopyformats, using special purpose funding.A tender to potential suppliers of this servicehas been issued and applicants are now beingassessed. It is hoped that this project will beunderway early 2003.


PAGE 81[CONTENT RIGHTS MANAGEMENT]

In addition, plans for the ongoing digitisation ofall appropriate content are being undertaken aswell as the development of digital libraries ofstill photographs, marketing materials andmusic; together with the development ofpolicies for the archiving of online content fromabc.net.au; the provision of online searchabledatabases and a Corporation wide recordsmanagement system.

ABC Content Sales

The ABC launched an online Headline Newsservice for sale to third party websites.

The ABC entered into an agreement to supplyregional and rural online news to the Telstra-Countrywide website. The ABC alsocontracted to supply online news to globalinformation database Factiva, thus taking ABCnews to a worldwide business and researchaudience.

The ABC has entered into an agreementwith National Geographic Television (NGT)to supply news and factual content toGeographic’s Newsreel service which in turnis syndicated to television stations throughoutthe USA. The ABC is in discussions with NGTfor the representation of its footage cataloguein Australia and New Zealand.

The ABC participated in the internationaltelevision programming marketplacesMIPCOM (October 2001), NewsWorld(November 2001), NATPE (January 2002)and MIPTV (April 2002). Sales of populartitles such as Changi, Bananas in Pyjamas,Dynasties – The Murdochs and Kath & Kimwere achieved through the year tointernational broadcasters.

Australian Story and Foreign Correspondentprograms are now being screened in-flight onQantas aircraft domestically and internationally.

ABC stand at MIPCOM, Cannes, 2001.


PAGE 82 [ABC ENTERPRISES]

ABC Enterprises contributed to theCorporation’s achievement of Outcome 1through the creation, licensing, marketingand retailing of quality consumer productsassociated with the ABC’s broadcastingand new media activities. In this way,ABC Enterprises extends the life of ABCprogramming, assists in fostering anddeveloping Australian talent and creativity,and makes a valuable financial return to theCorporation for investment in programs.

ABC Enterprises worked closely with theoutput Divisions in releasing a range ofconsumer products associated with ABCproductions including, with Television, Changiand Long Way to the Top and with Radio,From Winter Stillness (Classic FM), BakeliteExpress (Local Radio) and Voices of the Bush(Rural Radio).

In 2001-2002, 614 products related to ABCprogramming activities were released. ABCEnterprises made a cash contribution of $8.97million to the Corporation. Strong trading byABC Retail throughout the year and an aboveaverage performance by ABC Video, Audio,Books and Classics, contributed to thispositive budget result.

Retail

ABC Retail recorded increases in sales aboveretail industry averages in 2001-2002. ABCRetail’s catalogue promotions, in particular,were very successful with increases in salesfrom the Father’s Day, Christmas and Mother’sDay catalogues of 17.0%, 22.0% and 17.0%respectively over the previous year.

The opening of a new ABC Shop in Hornsby,NSW, in September and the introduction ofseven new ABC Centres further extended thedistribution network of ABC Retail. At the endof the financial year, ABC Enterprises had atotal of 36 ABC Shops, an Order Centre and82 ABC Centres throughout Australia.

ABC Shop Online increased its revenue by31.0% from the previous year and the siteaveraged more than 90 000 accesses perweek. During 2001-2002, there were 91 000members added to the ABC Shops LoyaltyReward program. At the end of June, theReward program had 124 000 members.

Books and Magazines

The launch by the Prime Minister in July ofThe Boyer Collection – Highlights of theLectures 1959-2000 edited by DonaldMcDonald, was the first of a number ofsuccessful ABC Books launches for the year.The launches of best sellers John Eales: Thebiography, Queensland Rugby League coachWayne Bennett’s Don’t Die With The Music InYou, and Tom Gleisner’s Warwick Todd GoesThe Tonk also attracted widespread mediacoverage. John Eales: The biography, byPeter Fitzsimons, was the best-selling ABCBook for the financial year. Australiana andRural titles including Great Australian ShearingStories and Voices of the Bush also featuredin the best sellers.

In October, ABC Enterprises launcheddelicious, the ABC’s food magazine.Incorporating all cooking related programsacross ABC Television and Radio, the firstissue was an outstanding success, sellingmore than 100 000 copies and by December,the magazine had gained more than 30 000subscribers.

Music

ABC Classics released Classic 100, an eightCD boxed-set of Australia’s favourite 100classical masterpieces. The collection was theresult of a national poll by ABC Classic FMand 24 Hours magazine which asked ‘Whatis the one piece of music you cannot livewithout?’ The popularity of the ABC ClassicsSwoon series was evident with sales of thelatest release, Swooning – Music of EndlessRapture, nearing 30 000 units.

ABC Enterprises


PAGE 83[ABC ENTERPRISES]

ABC Music artists scooped the pool at theCMAA Country Music Awards winning sixGolden Guitar awards including Male Vocalist(Adam Harvey), Female Vocalist (Beccy Cole)and Album of the Year (Adam Harvey –Workin’ Overtime). The best selling ABC MusicCDs of the year were the two volumes ofTriple J Hottest 100 which were released, forthe first time, in the same financial year. TripleJ Hottest 100 – Volume 9 was released earlierthan usual as part of an overall new marketingstrategy for Triple J albums.

Throughout the year Music Publishing activelypromoted Australian composition, throughrecognition of outstanding achievements incomposition with the Gold Manuscript Awardsand encouraging new songwriting talent inTriple J’s Unearthed.

Merchandising and Events

In March, ABC Merchandising and Eventsused the Toy Fair in Melbourne to successfullylaunch new children’s property Caillou andto showcase and raise the profile of otherproperties, including The Saddle Club, to thetrade. The Toy Fair also provided opportunityto mark the 10th anniversary of Bananas inPyjamas with a new range of licensedproduct.

ABC Events staged Gardening Australia Live,the largest gardening expo ever held inSydney, in September. Attendance wasestimated at between 40 000 and 50 000 overthe four days of the event. Planning is wellunderway for future Gardening Australia Live inSydney in September 2002 and in Brisbane inApril 2003. As the appointed Events Managerfor the City of Melbourne’s Christmas in theCity, ABC Events staged special ABC for Kidsconcerts to launch the city’s Christmascelebrations. In 2001-2002, ABC Eventsstaged more than 400 ABC for Kids concertsand events and entertained more than300 000 children across the country.

Video and Audio

2001-2002 was a strong year for children’svideos with releases for perennial ABC for Kidsfavourites Bob the Builder and The Wigglesaccounting for seven of the top ten bestsellers for ABC Video. Sales results from GFKMarketing Services show that ABC Video hadthe highest selling Children’s, Documentary,Music and TV series videos, and highestselling Children’s, Documentary and TV seriesDVDs, for the 2001 calendar year. Sales ofDVD product rapidly increased as the formatcontinued to open new markets and attractnew consumers.

Following the successful acquisition of audiorights to the Harry Potter series and Lord ofthe Rings by ABC Audio, sales of audioproduct were boosted with the cinema releaseof films under both titles. ABC Audio alsosecured the audio rights to major literaryworks including the Booker Prize winningTrue History of the Kelly Gang by PeterCarey, Rabbit Proof Fence by Doris PilkingtonGarimara and Dawn Fraser’s autobiographyDawn – One Hell of a Life.

ABC Gardening Australia Live 2001, Peter CundallBook Signing.


PAGE 84 [FINANCE AND SUPPORT SERVICES]

The Finance and Support Services Divisionsupported the Corporation in achievingOutcome 1 by providing cost effectiveservices whilst responding to the changingrequirements of the Corporation.

Finance Services

Completion of Annual Financial Statements

The Corporation’s annual financial statements,completed within the required timeframe,received an unqualified audit certificationby the Australian National Audit Office.

Finance Intranet Site Launched

In July 2001, a comprehensively re-designedFinance and Support Services Intranet sitewas launched. The site provides a centrallycoordinated gateway for ABC staff to accessFinance and Support Services relatedinformation such as policies, proceduresand system training support. In addition,comprehensive financial management trainingwas rolled out to staff throughout the ABC.The initiative has resulted in enhanced financialmanagement for the Corporation.

Streamlining Financial Services

During the year, the ABC Enterprises financebranch was restructured and integrated intothe Finance Division, resulting in a moreefficient and cost effective finance supportservice. Another outcome of this projectwas the continued rationalisation of theCorporation’s financial systems.

Extension of Finance System

Consistent with the Division’s objective toactively seek opportunities to leverage furtherbenefits from its core Finance System, aproject initiated in late 2001 successfullyimplemented the Corporation’s FinanceSystem in the ABC’s London Office, with allABC European Bureaus financial transactionsto be captured centrally from 1 July 2002.

Risk Management

During the year, the Corporation implementeda Risk Management policy to promote astructured approach to the assessment andmanagement of risk. A comprehensive Intranetsite accompanied this policy. The RiskManagement policy has been integrated intocorporate planning processes and day-to-daymanagement and operations. The policy alsoensures that the Corporation will employconsistent definitions and ratings for risks,and maintain a risk management frameworkto ensure that all significant risks are identified,assessed, managed and reported at anappropriate level.

Legal Services

The Legal Services department continued toprovide a comprehensive range of servicesincluding pre-program advice on a 24-hourAustralia-wide basis to Radio, Television andNew Media, specialised training to journalistsand program makers in most States andTerritories and advice on contractual andrights issues.

Major projects undertaken by the departmentincluded assisting in the various service levelagreements in relation to the ABC Asia Pacificinternational television service, advising on theCorporation’s transition to new Privacy Actlegislation and advice on the Corporation’stravel and fleet services tenders.

Consistent with previous years, the LegalServices department continued its media lawtraining program in the interests of minimisingthe possibility of legal proceedings against theCorporation. This was facilitated during theyear through a series of specialist in-housemedia law workshops for the Corporation’svarious personnel responsible for producingprograms, such as researchers, programmakers and journalists. Fundamental topicscovered included defamation and contemptof court principles.

Finance and Support Services


PAGE 85[FINANCE AND SUPPORT SERVICES]

Finance Committee

During the year, the Board Finance Committeemet on five occasions to consider papersprepared by the Finance Division includingthe Corporation’s annual budget, quarterlyfinancial reports, reviews into efficiencyand performance management andtreasury/finance related policies andprocedures.

Performance Measurementand Benchmarking

Corporate Performance Indicators

During the year, the Business Developmentand Performance unit established andreported on key performance indicators(KPIs) for each Division, reflecting the ABC’sCorporate Plan objectives. These KPIs areincorporated in management and Boardreports on a regular basis thereby improvingaccountability through the linking of Divisionalperformance to Corporate Plan objectives.


The International Benchmarking Group met inMay 2002 to exchange ideas and informationon improving the international benchmarkingprocess. The International BenchmarkingGroup consists of eight Public Broadcasterswith the recent inclusion of RTE (Ireland) andORF (Austria). The ABC has established aninformation repository to enable eachparticipating public broadcaster to compareits own performance against the average forthe group.

Property

Regional Property Focus

In order to ensure the ongoing provisionof functional, safe and cost effectiveaccommodation in support of ABC output,the Property Services team commissioned acompliance audit of the Corporation’s regional

properties across the country. The purpose ofthe audit was to ensure that all regionalpremises were compliant with the variousbuilding code and Occupational Health andSafety requirements. The findings of the audithave formed the basis of a continuousimprovement plan for regional properties,which was implemented during the year.

Regional Properties

The Corporation extended its regionalpresence with the purchase of two keyregional properties at Ballarat in Victoria andWagin in Western Australia, for the purposeof constructing new broadcast facilities.An outpost property in Katherine was alsoestablished during the year.

Refurbishment programs were undertakenduring the year in Port Moresby, Renmark andNewcastle with refurbishment works for theMount Isa and Bundaberg properties currentlyunderway.

Improving Safety Procedures

A Fire Evacuation and Warden trainingprogram extending to all properties Australiawide was rolled out during the year. Theprogram ensures that proper proceduresare followed in the event of emergencies.

Major Building Works

In March 2002, the ABC Board approvedthe final scope and funding arrangements forthe ABC’s new development in East Perth.As well as incorporating Local Radio,Television, Online production and News andCurrent Affairs, the building will also includea television production studio and associatedproduction support facilities, the only one ofits kind on the western edge of the continent.The new centre is due to be operational byNovember 2004.

The new facilities will enable the ABC to buildon its long history of service to the Western


PAGE 86 [FINANCE AND SUPPORT SERVICES]

Australian community, producing more state-based programming as well as reflectingthe achievements, aspirations, and uniquecharacter of Western Australians in programsfor a national audience.

Comprehensive refurbishment of theCorporation’s facilities in Canberracommenced during the year, with scheduledcompletion expected by August 2003. Therefurbishment involves the retention of theexisting radio and television studio buildingsand the construction of a new central office‘link’ building, which will interconnect the radioand television studio facilities. The initiative ispart of the Corporation’s ongoing program ofcollocating functions to enable synergies andcost effective utilisation of shared resources.

Sydney Accommodation Project

The Ultimo component of the SydneyAccommodation Project is scheduled forcompletion by October 2002 and is onbudget. During the year, the first stage ofthe collocated Radio & Television Newsroomin the existing building was completedand occupied together with the completionof the Television Current Affairs Studio andassociated production support areas.Consequential alterations within the existingUltimo building will continue into early 2003with full television production scheduled tocommence in Ultimo in February 2003.

At Lanceley Place, Gore Hill, the rooftophelipad was completed in May 2002.In addition, the remedial site civil works werecompleted in preparation for the divestmentof the site in 2003. Detailed planning for theredevelopment of the balance of the LanceleyPlace precinct which will be retained is welladvanced.

ABC Appropriation

Levels of funding

As announced in the May 2002 FederalBudget, for the 2002-03 Financial Year, theABC’s comparative operational funding is:

$m

Total Appropriationper Outcomes 1, 2 & 3 807.74

Less Analog Transmission funding –75.32

Less Digital transmission funding –29.76

Less Capital Use Charge tied funding –58.65

Less Loan Funds –31.00

Total ComparativeAppropriation Funds 613.01

The 2002-03 operational funds of $613.01mrepresents a decrease in real funding of$185.66m or 23.2% since 1985-86 asdepicted in the following chart.

85-86 86-87 87-88 88-89 89-90 90-91 91-92 92-93 93-94 94-95 95-96 96-97 97-98 98-99 99-00 00-01 01-02$475M

$575M

$525M

$675M

$775M

$625M

$725M

$825M $821M

$613M

Operational Funds


PAGE 87[HUMAN RESOURCES]

The ABC’s Human Resources Divisionsupported the achievement of Outcome 1 byproviding services to enable the Corporationto best manage and develop its people insupport of corporate objectives and theachievement of all Outcomes.

It does this by providing professional servicesand leadership in recruiting, supporting anddeveloping a creative, innovative and efficientworkforce. In order to achieve these outcomesthe Human Resources Division has developedactions and targets against the ABCCorporate plan and reports progress inachieving these goals to the ABC Boardquarterly.

Training and Development

The ABC, through the ABC RegisteredTraining Organisation (RTO), is increasingthe range of qualifications offered to ABCemployees. This means the ABC can providetraining programs to its workforce that meetrigorous national industry standards andprovide qualifications that are nationallyrecognised and portable.

Initially registered to supply Certificate IVin Workplace Assessment and Training,registration now covers qualifications in thecore business areas of Radio and Television.The ABC is now registered to deliver elevenqualifications across Australia and is the onlyRTO in Australia to deliver this group ofqualifications.

The Training Department has developed anational approach to development for frontlineand middle managers with the introductionof accredited qualifications in FrontlineManagement. More than 200 managersnationally have been enrolled in the Diplomaor Certificate IV in Frontline Management.

Equity and Diversity

The Equity and Diversity Section continues toincrease awareness about valuing the diverseskills, cultural values and background of itsworkforce as well as potential employees. Inline with this, HR continues to progress itsEquity and Diversity Management Plan (E&DPlan).

A number of initiatives have been introducedas part of the E&D Plan to help employeesachieve work and life balance. The cross-industry Women in Television Project grouplaunched a publication Visions of Balanceabout juggling family with work in television.

An innovative Men at Work Program, focusingon men’s work and personal issues wasconducted and in Sydney a Men’s HealthWeek forum took place.

Indigenous employment was a major focusduring the year with the endorsement by theABC’s Executive of a number of key measuresaimed at increasing Indigenous employmentand profile across the ABC leading to anoverall Corporation objective of two per cent

Human Resources

Managing Director, Russell Balding joins regional radiotrainees Anna Finlayson (666 ABC Canberra) and ChrisColeman (ABC Western NSW) in a training course.


PAGE 88 [HUMAN RESOURCES]

Indigenous representation and thedevelopment of a new IndigenousEmployment Plan.

During the year six new Indigenous traineeswere appointed to the ABC in Darwin andSydney.

Performance Management

The first full 12 months operation of the ABC’sperformance management system for staffhas concluded. For a number of reasons,including the size and complexity of the task,implementation has not been as smooth ortimely as anticipated.

When fully effective, performancemanagement will assist the ABC to developa more multi-skilled ‘best fit’ workforce bybetter articulating job roles and responsibilities,providing feedback about performance, andidentifying skill gaps and training needs.

Guidelines, support materials and a websitehave been developed and introduced, andcontinually updated and improved.

A national review of the performancemanagement scheme is underway and resultswill be factored into development of the newenterprise agreement where appropriate.

Enterprise Bargaining

The ABC Employment Agreement 2000-2002ushered in wide-ranging changes to structuresand conditions for the majority of the ABC’s4 000 program-making, technical andadministrative staff. This agreement with theCPSU and MEAA expires on 6 October 2002.

Ongoing implementation and support for thecurrent agreement has continued and theHR Division has developed an agenda inconsultation with line management for thenext bargaining round to start in August 2002.

Consolidation of proposals and strategiesaligned to the Corporation’s goals is beingcoordinated through wider consultation.

The HR Division has also been involved indeveloping, negotiating and communicatingproposals for a new Senior EmploymentAgreement (expired 31 December 2001)and a new ABC Retail Agreement(expires 31 July 2002).

Workplace Reform

New broad banded classifications andflexible hours provisions in the currentABC Employment Agreement have enabledintroduction of improved practices andtechnologies in a number of areas. Thesepractices include new multi-skilled roles inTelevision and new cross media productiontogether with more efficient rostering invarious output divisions.

An example of a major work practice changehas been the introduction of single personcrewing (SPC) in News that has beensuccessfully implemented in all States.

These and other reforms have enabled theABC to streamline production processes andachieve efficiencies and savings in theworkplace. They have been undertaken by theHR Division in partnership with other divisionsand in consultation with staff and the unions.


PAGE 89[HUMAN RESOURCES]

HR Operations

Implementation of the SAP HR/Payroll systemhas now been completed. The systemprovides a greater degree of automation andreduces much of the manual processing of theABC’s previous rostering and payroll systems.Under the new arrangement, the ABC haspartly outsourced its payroll functions to SAPAustralia and Allegiance Systems (anapplication service provider).

As a result of the complexity of the variousrostering, award and salary packagingarrangements, implementation of this systemhas been time consuming and difficult. TheHR Division introduced extensive trainingprograms covering system functionality forall users. Senior representatives from HRcontinue to liaise with SAP Australia to rectifysystem faults that hinder the full operation ofthe new system. Unfortunately rectification ofthese faults by the application service providerhas taken longer than expected, althoughsome improvement has occurred.

Recruitment

A substantial improvement in the ABC’srecruitment processes was introduced withthe move to a more centralised, nationalmodel. The result has been an increase inefficiency through economies of scale,consistency in standards of advertising,access to specialist recruitment advice, andthe centralised collection and reporting ofrecruitment statistics. Recruitment activity inthe ABC remains high with the HR Divisionrecruiting to over 700 vacancies for the12 months ending 30 June 2002. A newadvertising style was also developed, withthe aim of better capturing the attentionof readers, reflecting a more progressiveupmarket presentation and delivering costsavings of up to 17.0% annually to the ABC.


PAGE 90 [CORPORATE AFFAIRS]

ABC Corporate Affairs supported thedelivery of all Outputs by providing a rangeof administrative functions to support theCorporation on matters relating to corporatepolicy and strategy, governance and theABC’s position and influence in the internaland external environment. The Divisioncomprises Corporate Planning andGovernance, Audience and Consumer Affairs,Corporate Communications, InternationalRelations and Government andParliamentary Relations.

Corporate Planning andGovernance

The Corporate Planning and Governance unitsupports the Executive in matters relating toplanning, performance reporting, industryanalysis, policy and the coordination of relatedgovernance processes. It assists in providing aCorporation-wide perspective on governanceissues through cross-divisional liaison andstrategic involvement.

Planning and Performance Framework

The unit undertook a major strategic reviewduring 2001 resulting in the preparation of a

new three-year Corporate Plan. This processincluded intensive environment analyses(SWOTs) within Divisions, and planning daysfor Executive Directors and Board Directors.The Corporate Plan (2001-2004) was adoptedby the ABC Board in September 2001.

In October 2001, the Board adopted acomprehensive Planning and PerformanceFramework to improve alignment of theCorporate Plan, the annual Portfolio BudgetStatement (PBS) and the Annual Report. TheCorporate Planning and Governance unit hassince commissioned quarterly performancereviews of Divisional Business Plans alignedspecifically with Corporate Plan Objectives.The unit also worked closely with the Financeand Support Services Division to develop a setof Corporate Performance Indicators for use inbiannual reports to the Board.

Australian National Audit Office Review

During the year under review, the AustralianNational Audit Office (ANAO) undertook aperformance audit – Corporate Governancein the Australian Broadcasting Corporation(Audit Report No.40, 2001-02, tabled on5 April 2002). It reported that the newCorporate Plan articulated strategic prioritiesmore thoroughly than previously and that,when fully implemented, the Plan had ‘thepotential to produce real improvement in thegovernance and performance of the ABC’.

The Corporate Planning and Governance unitmonitors and assists in the implementation ofthe 14 agreed ANAO recommendations. Thisincludes quarterly reporting to the ABC Board,membership of a small ImplementationSteering Committee convened by theManaging Director, and leadership of thework of an Inter-Divisional ImplementationWorking Party.

Corporate Affairs

Radio National Executive Producer Robyn Ravlich withPresident Xanana Gusmao and ABC Chairman DonaldMcDonald, AO.

President Gusmao read his poetry for Poetica and wasinterviewed for Listening Room.


PAGE 91[CORPORATE AFFAIRS]

Corporate Policy

The Corporate Planning and Governance unitcoordinates Corporation-wide policydevelopment and input into media andbroadcasting-related reviews. It monitors andanalyses domestic and international industrydevelopments to help ensure the ABC isinformed in its planning as the mediaenvironment evolves. The unit’s work includescoordination of the regular review of ABCEditorial Policies, requests under Freedom ofInformation and Privacy legislation, andadministrative support for the IndependentComplaints Review Panel (ICRP).

During 2001-2002, submissions weremade to:

• Department of Foreign Affairs and Tradeon issues related to the World TradeOrganisation and the General Agreementon Trade in Services (GATS).

• Department of Communications,Information Technology and the Arts:response to options paper on the scopeof datacasting and enhanced services.

• Australian Broadcasting Authority:Submission to the investigation into theAdequacy of Local News and InformationPrograms on Commercial TelevisionServices in Regional and Rural Australia.

• Australian Broadcasting Authority reviewof anti-hoarding provisions.

• Australian Broadcasting Authority reviewof the Australian Content Standard forcommercial free-to-air television.

Audience and Consumer Affairs

Audience Contact

ABC Audience and Consumer Affairs logsaudience feedback and coordinates responseswhere required. In 2001-02, in addition to thehundreds of thousands of contacts madedirectly to program areas, networks andregional offices, Audience and ConsumerAffairs logged over 110 000 audiencecontacts via telephone, email and letter.

During the year, Audience and ConsumerAffairs received and responded to 15 106emails (4.0% increase on the previous year),4 253 letters (35.0% decrease on the previous

Analysis of contacts received

Contact type Email Letters Phone

Number % Email Number % Letters Number % PhoneTotal

Complaint 3 511 23 2 371 56 28 317 31 34 199

Appreciation 1 801 12 584 14 9 456 10 11 841

Other* 9 794 65 1 298 30 53 098 59 64 190

Total 15 106 100 4 253 100 90 871 100 110 230

* Other includes suggestions, requests for information, comments, enquiries, scheduling.



year) and noted the comments of 90 871callers to switchboards in State and Territorycapitals (1% increase on the previous year).

Key themes in the contacts received this yearwere coverage of the September 11 terroristattacks in the United States, sport (includingABC Television’s review of sports coverage),transmission problems, changes to ABCTelevision programs and presenters(particularly Something in the Air) and amyriad of other programming issues.

Included in correspondence and emailcomplaints were 893 claims of bias, balanceand/or factual error. Of these, 181 wererelated to the Federal Election 2001.

Australian Broadcasting Authority

Members of the public who complain tothe ABC about matters covered by theCorporation’s Code of Practice and who aredissatisfied with the ABC’s response or thehandling of their complaint may seek reviewfrom the Australian Broadcasting Authority(ABA).

During 2001-02, the ABA finalised itsinvestigations into 17 (20 in 2000-01) suchmatters. In eleven (eight in 2000-01) of thesecases, the ABA’s investigation concluded thatthere had been no breach of the ABC’s Codeof Practice.

The ABA found that the ABC had breached itsCode of Practice in six (ten in 2000-01) cases.In each case, the ABA was satisfied with theaction already taken by the ABC to addressthe issue.

Commonwealth Ombudsman

The Ombudsman’s office commenced oneinvestigation into the ABC, but terminatedenquiries when it concluded that the complaintwas outside its jurisdiction.

Independent Complaints Review Panel

The Independent Complaints Review Panel(ICRP) reviews written complaints of seriousbias, lack of balance or unfair treatment arisingfrom ABC broadcasts. Complainants mayseek a Panel review once the ABC’s normal

Subject matter of contacts received

Subject Letter/Email Phone Total % total

Requests for information, programs,product availability, other matters 12 331 48 685 61 016 55%

Complaints about program standardsand scheduling 2 984 19 387 22 371 20%

Appreciation of programsand presenters 1 952 9 273 11 225 10%

Reception and transmissionproblems 322 5 807 6 129 6%

Sporting coverage 479 6 611 7 090 6%

Complaints of bias, lack of balance,factual inaccuracy 893 1078 1 971 2%

Comments about management issues 398 30 428 1%

Grand total 19 359 90 871 110 230 100%


PAGE 93[CORPORATE AFFAIRS]

complaints procedures have been completedand if the complainant is dissatisfied with theABC’s response, or if the complainant has notreceived a response from the ABC within sixweeks of making the complaint.

Members of the ICRP are: Ted Thomas,Convenor; Margaret Jones, Deputy Convenor;Professor Michael Chesterman; StepanKerkyasharian; and Bob Johnson. Membersof the Panel have been selected for theirknowledge of, or experience in, journalisticethics and practice, media operations andprogram production, complaints handling andother review processes.

Reports of ICRP reviews are made public andthe ABC carefully considers ICRP findings andrecommendations, taking appropriate actionsin response to the Panel’s report.

In the period 1 July 2001 to 30 June 2002the ICRP received fourteen requests to reviewcomplaints. Two of these were accepted forreview. The twelve remaining requests involvedmatters outside the Panel’s area ofresponsibility.

The two requests accepted for review relatedto the same Littlemore program on 9 April2001 about the Institute of Public Affairs (IPA),following complaints by Mr Mike Nahan,Executive Director IPA, Melbourne, and MrPeter Priest of South Australia. As thecomplaints involved the same program theywere reviewed together. (See Appendix 17 fordecisions).

Corporate Communications

Corporate Communications manages theABC’s media relations and all matters relatingto corporate communications, includingexternal and internal publications, the ABCIntranet, the ABC Corporate Website Aboutthe ABC, major policy and platform launches.

During 2001-02 the ABC Corporate WebsiteAbout the ABC was redesigned to provide

easier access to information regarding theABC Board, the ABC Act and Charter, policydocuments, submissions, media releases,speeches, the ABC Advisory Council, theCorporation’s management structure,locations of ABC offices, ABC Code ofPractice and Editorial Policies, ServiceCommitment, History of the ABC, Newsletters,and a convenient e-mail subscription service.

The ABC’s external newsletter was also givena new look and new name – Inside the ABC;this newsletter reports achievements andoutput of the Corporation. Widely distributedby mail, Inside the ABC is also available freein ABC Shops and by e-mail.

ABC Corporate Communications assistedwith the launch of two new ABC platforms,ABC Kids in August 2001, and ABC AsiaPacific, in February 2002. Both launches wereheld at Parliament House in Canberra andwere attended by parliamentarians, the mediaand interested stakeholders.

During 2001-02, the unit also managed arange of media issues, including the departureof the former Managing Director in November2001, and the appointment of Russell Baldingas Managing Director in May 2002.

Kerry Stokes delivered the Andrew Olle Media Lecture 2001.



International Relations

The ABC endeavours to nurture relationshipswith all broadcasters by building long-termrelationships and striving to further the meritsof public service broadcasting through thework of the International Relations unit.

International Relations encourages links,particularly between ABC Asia Pacific, RadioAustralia and broadcasters in the Asia Pacific.This helps to fulfil a requirement of the ABCCharter, to encourage awareness of Australiaand an understanding of Australia’s attitudeson world affairs.

Australia’s geographical location makes itimportant for the ABC to develop relationshipsin the region. The ABC’s involvement withmajor overseas broadcasting unions andassociations has maximised involvement inthe Asia-Pacific region through the Asia-PacificBroadcasting Union, the Asia-Pacific Instituteof Broadcasting Development and the PacificIslands Broadcasting Association.

The ABC continues to be an active participantin the operation of other internationalbroadcasting unions and associations: theCommonwealth Broadcasting Association,the European Broadcasting Union, the RoyalTelevision Society, the National Associationof Broadcasters, the InternationalTelecommunications Union, andPublic Broadcasters International.

Speeches were made by the Chairman,Donald McDonald AO, and the (Acting)Managing Director, Russell Balding, to theCommonwealth Broadcasting Association’sGeneral Conference, held in Manchester, on3 May 2002. The Chairman’s speech, TakingStock of Public Broadcasting, was providedas a video presentation to the PublicBroadcasters International Conference, heldin Toronto, Canada, on 22 September 2001.

During 2001-2002 the ABC receivedbroadcasting delegations from China, Japan,Korea and Scandinavia. Delegations areprovided with tours of ABC facilities and takepart in workshops with ABC executives andproducers, facilitating the exchange ofinformation between broadcasters.

Government andParliamentary Relations

The Government and Parliamentary Relationsunit oversees the Corporation’s relationshipwith the Parliament of Australia andCommonwealth Government departments.Key functions of the unit are to coordinate andrespond to Parliamentary and departmentalrequests for information, build collaborativeworking relationships, and to monitordevelopments in Parliament of interest tothe ABC.

One of the main activities for the year wasliaison with the Department of Foreign Affairsand Trade (DFAT) in relation to the new ABCAsia Pacific TV initiative. In addition, responseswere prepared to answer departmentalrequests for information on a range ofissues, including ABC science and innovationactivities, women and technology, ABC Youthinitiatives, ABC contributions to the RuralBook project and the UN’s Year ofCultural Heritage.

The ABC also provided a submission tothe Senate Environment, Communications,Information Technology and the ArtsLegislative Committee inquiry on proposedamendments to the Broadcasting ServicesAmendment (Cross Media Ownership)Bill 2002.

The ABC appeared before the SenateEstimates Committee on two occasionsduring the year under review and answered71 written Questions on Notice.

Technology and Distribution supportedthe achievement of Outcome 1 throughdeveloping and maintaining the ABC’stransmission and technological services.

During 2001-02 the ABC continued to installdigital production and transmission equipmentand infrastructure to further support digitalbroadcasting.

The first digital television outside broadcastvan was delivered in May 2002 ready foracceptance testing by ABC staff. The vanis fully equipped for digital televisionbroadcasting and is the first of eight vansbeing built for the ABC to replace the existingfleet which was acquired with the introductionof colour broadcasting during 1974-75.It was first used, during the testing period,on 1 June 2002 to provide local ABC TV andinternational coverage of the internationalrugby match between Australia ‘A’ andCanada.

Extensive planning and technical work bySystems Engineering and Technical Servicesprepared new production and broadcastfacilities for the relocation of televisionnews to Southbank in Melbourne and thereintroduction of week night local televisionnews bulletins in Canberra. Production andtransmission facilities were also provided tosupport the commencement of digitaltelevision channels, ABC Kids and Fly TV.

Installation of Netia digital audio workstationscontinued at seven regional stations and onecapital city to replace tape recorders andendless loop cartridge machines withcomputer based workstations. A range ofadditional technical equipment includingworkstations, digital video cameras andmultimedia computers, minidisk and audiofield recorders was provided to 33 regionalradio stations as part of the regional radioexpansion.

A digital production-mixing console wascommissioned in March 2002 in theFederation Concert Hall in Hobart for useparticularly in fine music recording. Greaterflexibility in the location of radio outsidebroadcasts, particularly outside capital cities,has been facilitated with the delivery of fourPlain Old Telephone Service (POTS) Codecsfor use across New South Wales, Victoria,South Australia and the Northern Territory.These units allow broadcast quality audio tobe sent back to ABC studios from ordinarytelephone connections without the need forISDN facilities.

Radio production facilities were alsocompleted for the opening of radio studios inKatherine in the Northern Territory.

The ABC’s Broadcast and New MediaResearch and Development group hasprovided specialist graphical and statistical


PAGE 95[TECHNOLOGY AND DISTRIBUTION]

Technology and Distribution

Gold Coast Mayor Alan Rickard at launch of ABC NewsRadio service on Gold Coast (AC Photography).

systems to support television coverage ofParliamentary elections and sports eventsfor many years. More recently, this supporthas been extended to ABC Online coverageof these events. Significant softwareenhancements and hardware upgradeswere completed in order to support coverageof the Federal, Northern Territory and ACTgeneral Parliamentary elections held in thesecond half of 2001. The election computersystem also provided a data feed forABC Online and the ABC’s Intranet for useby ABC Radio producers in their coverage.For the first time post-election updates weremade on ABC Online.

Coverage by ABC TV and ABC Online of the2002 Hopman Cup featured use of the ABCenhanced Live Web Publishing computerapplication which published live scores andstatistics. The associated web pagesdisplayed game statistics alongside anembedded video player displaying a videostream of the television coverage.

During 2001-02, the ABC also installed anumber of technology systems that ensuredmaximum benefits were gained from newequipment. A video syndication system wasdeveloped and introduced which provides anautomated process for sending video to ABCtelevision production centres located in eachcapital city, replacing a manual process.Video store and forward technology has beeninstalled at the Corporation’s overseas newsbureaus. This technology allows video materialto be transferred to Sydney using ISDN lines,rather than the more expensive broadbandsatellite technology. The Profile Play-listsystem, also developed by the ABC, is aneasy to use touch-screen application used togenerate, modify, and execute play-lists ofvideo items in multiple production areas. Thissystem was integrated with the new digitalvideo servers purchased by the Corporation.

Technical Training

Ninety-three technical training courses weredelivered to ABC staff during the year. Thesecourses were conducted to introduce andfamiliarise ABC staff in the use of a wide rangeof digital television and radio production andtransmission equipment. Anticipating thenew television outside broadcast vans,manufacturer training was delivered for bothtechnical and operational staff. Nationaltechnical and operational training for theNetia digital audio workstations usedthroughout radio continued. Re-certificationprograms were also implemented for staffmaintaining the AVID digital video editingequipment, along with cabling and towerrescue training across all ABC sites.

Information Technology

Over the last three years, over 60 projectsplanned as part of the 1999-2002 InformationTechnology Strategy have been completed.The strategy is currently being updated.

The Avstar computer system implementationwas completed with its introduction in Sydney,Melbourne and the London ABC bureau.


PAGE 96 [TECHNOLOGY AND DISTRIBUTION]

Digital Presentation Centre Ultimo 2001.


PAGE 97[TECHNOLOGY AND DISTRIBUTION]

Avstar (Avid iNEWS) is a newsroom computersystem that manages the production oftelevision, radio and online newscasts for theABC replacing an older system, which hadreached end of life. It allows ABC staff to writeand manage their news stories throughout theprogram production process.

The year also saw significant enhancementsto the ABC’s web services. Installation of apowerful search engine product improvedindexing of the 400 000 pages of contenton ABC Online and provided a unifiedpresentation to audiences. Additionalfunctionality has been added to theforums function. The ABC Online Shopwas in-sourced and integrated with a newEnterprises Mail Order Centre applicationto manage both online and mail orders.

A new booking system was introduced initiallyfor television resources and then extended toradio. This system enables more effectiveusage of a range of resources employedduring the production process.

A range of enhancements to existing televisionproduction and scheduling systems werenecessary to aid the introduction of the ABC’snew digital television channels. In line withmost organisations, the ABC kept a closeeye on security around its Corporate-widecomputer network and in particular protectionfrom debilitating computer viruses. There wassignificant effort in upgrading virus protectionon every desktop computer as well as anupgrade to the ‘firewall’ that protects theABC from the Internet. As a result, the ABCremained relatively clean during a number ofinternational virus scares.

Industry issues

The ABC’s technical interests are representedat national bodies such as the InternationalRadio Advisory Committee (IRAC) andtechnology experts are actively involved in

the formulation of decisions by internationalbodies such as the Asia-Pacific BroadcastingUnion (ABU) and the InternationalTelecommunications Union (ITU).

During the past 12 months, the ABC has beenactively involved in industry consultations withFACTS (Federation of Australia CommercialTelevision Stations), ACA (AustralianCommunications Authority), ACIF (AustralianCommunications Industry Forum), and WTF(Wireless Technology Forum). The ABC wasrepresented at a number of domestic andinternational industry conferences with T&Dstaff presenting papers dealing with technicaland regulatory issues. The ABC has workedwith other broadcasters on a range ofcommon technical issues, including thepossible migration of Electronic NewsGathering (ENG) services, of particularimportance for local and regional televisionnews, to digital within industry-wide budgetconstraints.

Industry Recognition of ABCtechnology staff

During the last year, two senior ABCtechnology staff have been recognised fortheir contributions to national and internationalbroadcasting forums. Spencer Lieng hasbeen elected chairman of the InternationalTelecommunication UnionRadiocommunication (ITU-R) WorkingParty 6P, which is responsible for productionand post-production broadcasting standards.Spencer is the first Australian chairman of thegroup in its 75 years of existence. This peerappointment to such a prestigious postreflects the high regard of the internationaltechnology community. Dilip Jadeja is currentlychairing the Australian Broadcasting IndustryTechnical Advisory Group (BITAG) and is oneof the two industry nominees to work onStatutory Advisory Committees underSection 51 of the Radiocommunications Act.


PAGE 98 [OUTCOME 2]

Maintain the scale and quality of analogterrestrial transmission of national andregional networks, and Radio Australiaprogramming which existed immediatelyprior to the privatisation of the NationalTransmission Network (NTN).

The ABC plans the rollout of television andradio transmission services and managestransmission service contracts in excess of$85 million per annum with transmissionservice providers Broadcast Australia PtyLimited, recent purchaser of the nationaltransmission network from NTL. The recentownership change has no impact on currentcontracts the ABC has in place.

Transmission Fault Restoration

For the period July 2001 – June 2002 theaverage time of restoration for a transmissionfault was:

A Class transmitter (state capital works)14.04 minutes (16 minutes 2000-01)

B Class transmitter (major regional centres)43.95 minutes (19 minutes 2000-01)

The Reception Advice Line

The ABC works with the audience to ensuretransmission defects are identified andrepaired as soon as possible. The ReceptionAdvice Line (RAL) responds to telephone calls,emails and letters from the audience about thereception of all ABC TV (digital and analog)and Radio services. The advice line has playeda vital part in responding to audience enquiriesrelated to the rollout of the ABC’s digitaltelevision services. The total number oftelephone enquiries received has increasedover the past 12 months, possibly due to thegrowing interest in digital television andawareness of the Reception Advice Lineservice.

This year, the unit handled television and radioservices enquiries as follows:

Total number of emails andletters received 1 213

Total number of telephoneenquiries received 17 246

Total enquiries resolved 18 459

Total number of hits to theReception Advice Line website: 354 994

Less than half of the enquiries received tothe Reception Advice Line were due totransmission faults. About 60 per cent ofreception problems are caused by electricalinterference or a deficiency in receivingequipment. The unit works closely withBroadcast Australia to ensure that localtechnical transmission or equipment issuesare repaired as soon as possible. TheReception Advice Line can expect to receivemore enquiries throughout 2002-03 as therollout, awareness and interest in digitaltelevision becomes more widespread.

The advice line can be contactedon 1300 13 9994 (at local call cost),by email: [email protected] or theself-help website http://abc.net.au/reception/.

Extensions and enhancements

The final analog television service plannedbefore the sale of the national transmissionnetwork in 1999 commenced broadcastingin Lilyfield, Tasmania in August 2001.

The ABC’s minor extensions andenhancement program has established sevennew services: Radio National at Cobar (NSW);Classic FM at Bathurst (NSW) and Roma(Queensland); Triple J at Bathurst (NSW),NewsRadio at Gold Coast (Queensland) andGosford (NSW); and analog Television at PortSorell (Tasmania). Planning has continued foradditional services.

Outcome 2


PAGE 99[OUTCOME 2]

Under the ABC’s self-help subsidy schemefor communities located in cyclone incidentareas in northern Australia, new self-help ABCLocal Radio services commenced in Carmila,Clairview, and Saint Lawrence (Queensland)and Channel Point (Northern Territory).Funding has also been awarded to Milikapitiand Ramingining (Northern Territory) andBloomfield/Ayton (Queensland), with theseservices expected to commence shortly.

In order to deliver services to under-servedremote and regional communities, the ABCcommenced a new Local Radio satelliteservice for Regional Victoria in December2001, with programming derived fromMelbourne and several regional studios.This benefits ABC listeners in remoteVictorian areas where no terrestrial servicewas previously received.

International Broadcasting

Technical and commercial arrangementswere completed by Distribution andCommunications to establish the ABCAsia Pacific television service by the on-airdate of 31 December 2001. New SkiesNetworks and PamAmSat are providingpresentation and distribution services. On 31 December 2001, ABC Asia Pacificcommenced broadcasting the followingservices:

• ABC Asia Pacific digital television

• Asia Pacific television Channel 2(same content as the first channel buttime-shifted two hours later to allow fortime differences across the region)

• Radio Australia English Language ProgramService (ELP)

• Radio Australia Foreign Language Service(FLP)

During the year, Radio Australia’s radiocoverage was extended to a wider Asia-Pacific audience, by the addition of the PalapaPanAmSat PAS 8 to its satellite deliveryplatform. This change saw an increase inthe area in which signals could be received.As a result, Radio Australia is available tohigh power, high frequency relay stationsthroughout Asia and the South Pacific.

Transmission Re-mapping

Over the past 12 months the ABC has beenworking on a project to re–map the coverageof all radio and television transmissionservices. This project was initiated due to thepaucity of accurate information for networkoperations and management. The maps havebeen produced using the coverage contoursgenerated direct from the planning tools ofthe ABC’s transmission services supplierBroadcast Australia. Consequently theyrepresent the best available informationregarding the network coverage. The mapswill be delivered to each network electronicallyover the coming months and will also bemade available on the ABC Intranet, as partof the redevelopment of the transmitterdatabase. The ABC is one of the firstorganisations to have comprehensivelymapped its services in this manner.The project will be completed duringthe latter part of 2002.


PAGE 100 [OUTCOME 2]

ABC Distribution and Transmission Network Aggregated 2001-02Performance as Reported by Broadcast Australia

ABC Service No. of ABC BroadcastTransmitters Distribution Australia

Network Transmission(See Note 1) Network

(See Note 2)

Target Actual Previous Target Actual Previous% % Year % % % Year %

Classic FM 65 99.83 99.97 99.92 99.64 99.94 98.95Triple J 57 99.83 99.95 99.97 99.66 99.91 99.40Local Radio 234 99.83 99.85 99.77 99.65 99.90 99.25News Radio 11 99.83 99.96 99.85 99.76 99.94 99.81Radio National 252 99.83 99.95 99.92 99.64 99.86 99.56Analogue TV 437 99.83 99.96 99.91 99.72 99.87 99.23Digital TV 9 99.98 99.72 — 99.90 99.96 —

State

NSW 249 99.83 99.94 99.92 99.65 99.91 99.60NT 52 99.82 99.90 99.60 99.66 99.82 99.62QLD 306 99.83 99.97 97.28 99.65 99.86 99.66SA 76 99.96 99.98 99.90 99.64 99.91 98.56TAS 82 99.95 99.98 99.73 99.71 99.83 99.14VIC 116 99.93 99.99 99.91 99.72 99.92 99.52WA 175 99.88 99.89 99.55 99.64 99.89 99.23

Notes:1. ABC Distribution Network (included contracted service providers): The ABC distribution network ensures that

programs are delivered from the studio to local transmitters throughout Australia. The network includes outsourcedsatellite and terrestrial broadcast distribution services from telecommunications carriers such as Optus and Telstra.The target is an aggregate estimate, sourced from more than 60 agreements the ABC has in place with serviceproviders to distribute programs.

Note: Local Radio, serving remote and regional Australia, is reliant on non-redundant Telstra broadcast lines.These performed well above expectation in the financial year 2001/2002.

2. Broadcast Australia Transmission Network (ABC Transmission Contractor): The reported transmission networkperformance, provided by Broadcast Australia, was above expectations, given the continuing establishment periodallowed within the Transmission Services Agreement. New digital services continued to be introduced throughout theyear. However, these works compared to the previous year have not impacted adversely on the audience. The moderateweather conditions have contributed significantly to this improved performance.

ABC Service Total TotalNetwork ‘On-Air’

Availability Availability(See Note 3) (See Note 4)

Target Actual Previous Target Actual Previous% % Year % % % Year %

Classic FM 99.48 98.62 95.32 99.48 99.92 99.87Triple J 99.49 98.43 96.07 99.49 99.89 99.87Local Radio 99.48 98.09 98.77 99.48 99.83 99.83News Radio 99.59 99.87 99.61 99.59 99.95 99.95Radio National 99.47 99.15 99.21 99.47 99.83 99.77Analogue TV 99.55 99.20 98.55 99.55 99.85 99.76Digital TV 99.88 99.15 — 99.88 99.67 —

State

NSW 99.52 99.57 97.78 99.52 99.89 99.85NT 99.49 99.58 99.05 99.49 99.71 99.81QLD 99.51 97.71 97.38 99.51 99.82 99.83SA 99.51 99.18 95.78 99.51 99.89 99.84TAS 99.51 99.18 95.04 99.51 99.81 99.86VIC 99.52 99.42 97.83 99.52 99.90 99.87WA 99.50 99.14 98.59 99.50 99.84 99.81

Notes:3. Total Network Availability: The total network availability, shows the direct impact of all outages experienced by the

audience, ie this measure reflects the delivered service availability to the audience, regardless of the source of fault orinterruption. During the majority of reported outages, a reduced level of service continued to be provided throughout theincident period. This accounts for the difference between the contracted and overall network performance. The ABC andtheir service providers have initiated service reviews that examine improvements to the monitoring and reporting of thenetwork’s performance.

Broadcast Australia, with the ABC’s permission, operated a number of services below minimum performance levels (withmoderate quality) for sustained periods throughout the year. This is reflected in the total actual availability for Local Radioand Radio National services, particularly in Queensland where performance overall was below target. Similarly, BroadcastAustralia operated a range of Classic FM, Triple J and analog television services below the minimum performance level,but maintained a reasonable level of service to the audience to enable Broadcast Australia to undertake additionalconstruction and maintenance activities outside the targeted performance.

Note: Overall there has been a modest improvement over the previous year’s operating performance.

4. Total ‘On-Air’ Availability: The total ‘On-Air’ availability, shows the direct impact of all outages experienced by theaudience, where some level of service continued to be provided throughout faults and maintenance. That is, where therewas no total loss or denial of service to the majority of the audience. This measure shows that Broadcast Australia havedelivered consistent overall service and they have marginally improved on the total period in which services were ‘off’,in comparison to the previous year.


PAGE 101[OUTCOME 2]

ABC Distribution and Transmission Network Aggregated 2001-02Performance as Reported by Broadcast Australia

The Australian community has accessto ABC digital television services inaccordance with agreed timetablesand funding.

Over the past year digital television hascommenced in 14 locations, providing greaterterrestrial coverage than all otherbroadcasters: Adelaide, Brisbane, Canberra,Darwin, Gympie (two transmitters), Hobart,Illawarra, Manly/Mosman, Melbourne,Nambour, Perth, Sunshine Coast and Sydney.

The ABC commenced distribution of digitaltelevision signals on satellite from 1 July 2001.The satellite signals provide digital televisionto Queensland and NSW regional centres.The ABC in association with service providerOptus Communications has implemented aworld first system that carries the full ABCdigital television signal including combinationsof Standard Definition and High DefinitionProgram material.

On 1 August 2001, the ABC launchedAustralia’s first two digital television channelsABC Kids and Fly TV. The ABC digitaltelevision service was reconfigured toaccommodate the introduction of theseadditional channels and deliver them nationallyto all operating digital transmitters. Technicalarrangements were also made for theretransmission of both services by certainsubscription television carriers.

The ABC implemented the first SingleFrequency Network (SFN) in Australia, withdigital television services at the SunshineCoast, Gympie, Gympie Town, and Nambourall transmitting on UHF Channel 62. Staffworked closely with and provided guidanceto service contractors, Tandberg, Optus andBroadcast Australia, to ensure the systemoperated correctly. More SFN’s are plannedthroughout late 2002 as additional transmittersfor Illawarra, Melbourne, Newcastle andSydney are constructed.

The ABC’s Broadcast and New MediaResearch and Development Department isinvestigating interactive digital televisionapplications using the Multimedia HomePlatform (MHP), which is the proposedstandard platform to be used for interactiveservices by Australia’s terrestrial free-to-airand public television broadcasters.

Outcome 3


PAGE 102 [OUTCOME 3]


PAGE 103[ABC SUBSIDIARIES]

As of 30 June 2002, the following companiesare wholly owned subsidiaries of the AustralianBroadcasting Corporation:

Symphony Australia Holdings Pty Limited

Adelaide Symphony Orchestra Pty Limited

Melbourne Symphony Orchestra Pty Limited

Queensland Orchestras Pty Limited

Sydney Symphony Orchestra HoldingsPty Limited

Tasmanian Symphony Orchestra Pty Limited

West Australian Symphony Orchestra HoldingsPty Limited

Music Choice Australia Pty Limited

The News Channel Pty Limited

Symphony Orchestras

The following subsidiaries are fullyincorporated companies under theCommonwealth Corporations Act:

Symphony Australia Holdings Pty Limited

Adelaide Symphony Orchestra Pty Limited

Melbourne Symphony Orchestra Pty Limited

Queensland Orchestras Pty Limited

Sydney Symphony Orchestra HoldingsPty Limited

Tasmanian Symphony Orchestra Pty Limited

West Australian Symphony Orchestra HoldingsPty Limited

Each company is governed by an independentBoard of Directors, develops a CorporatePlan, Business Plan, and maintainsgovernance and procedures in accordancewith relevant legislation.

ABC Subsidiaries

Symphony Australia’s Young Performer of the Year 2001Pei-Jee Ng (left) with his twin brother Pe-Sian Ng andABC Classic FM Program Manager, John Crawford.

Other subsidiaries

The following subsidiaries did not trade in the2001-02 financial year:

Music Choice Australia Pty Limited

The News Channel Pty Limited

The subsidiary, Orchestral NetworkAustralia Pty Ltd was deregistered on18 February 2002.

The following subsidiaries were placed intovoluntary liquidation and deregistered on25 June 2002:

AIM West Pty

Equipco Australia Pty Limited

AIM Holdings Australia Pty Limited

Arnbridge Pty Limited

Australian Information Media Pty Limited

Information about transactions between theABC and each subsidiary is available at Note18 Related Party Disclosures in the FinancialStatements in this report, and are included inthe consolidated Financial Statements of theCorporation.


PAGE 104 [ABC SUBSIDIARIES]

To the Minister for Communications, Information Technology and the Arts

ScopeI have audited the financial statements of the Australian Broadcasting Corporation for the year ended30 June 2002. The financial statements include the consolidated financial statements of the consolidatedentity comprising the Australian Broadcasting Corporation and the entities it controlled at the year’s end orfrom time to time during the financial year. The financial statements comprise:

• Statement by Directors;

• Statement of Financial Performance;

• Statement of Financial Position;

• Statement of Cash Flows;

• Schedules of Commitments and Contingencies; and

• Notes to and forming part of the Financial Statements.

The members of the Board are responsible for the preparation and presentation of the financial statements andthe information they contain. I have conducted an independent audit of the financial statements in order toexpress an opinion on them to you.

The audit has been conducted in accordance with the Australian National Audit Office Auditing Standards,which incorporate the Australian Auditing Standards, to provide reasonable assurance as to whether thefinancial statements are free of material misstatement. Audit procedures included examination, on a test basis,of evidence supporting the amounts and other disclosures in the financial statements and the evaluation ofaccounting policies and significant accounting estimates. These procedures have been undertaken to form anopinion as to whether, in all material respects, the financial statements are presented fairly in accordance withAccounting Standards and other mandatory professional reporting requirements in Australia and statutoryrequirements so as to present a view which is consistent with my understanding of the Australian BroadcastingCorporation and the consolidated entity’s financial position, their financial performance and their cash flows.

The audit opinion expressed in this report has been formed on the above basis.

Independent Audit Report


PAGE 105[INDEPENDENT AUDIT REPORT]

Audit OpinionIn my opinion the financial statements:

(i) have been prepared in accordance with Finance Minister’s Orders made under the CommonwealthAuthorities and Companies Act 1997; and

(ii) give a true and fair view, in accordance with applicable Accounting Standards and other mandatoryprofessional reporting requirements in Australia and the Finance Minister’s Orders, of the financial position ofthe Australian Broadcasting Corporation and the consolidated entity as at 30 June 2002, and their financialperformance and cash flows for the year then ended.

Australian National Audit Office

Trevor BurgessGroup Executive Director

Delegate of the Auditor-General

Sydney14 August 2002

Independent Audit Report (cont.)


PAGE 106 [INDEPENDENT AUDIT REPORT]

Table of ContentsStatement by Directors....................................................................................................................................108

Statement of Financial Performance ................................................................................................................109

Statement of Financial Position........................................................................................................................110

Statement of Cash Flows ................................................................................................................................111

Schedule of Commitments ..............................................................................................................................112

Schedule of Contingencies..............................................................................................................................113

Notes to and Forming Part of the Financial Statements...................................................................................114

1. Statement of Significant Accounting Policies ............................................................................................114

2. Expenses and Revenues ..........................................................................................................................123

3. Economic Dependency ............................................................................................................................123

4. Revenues from Government.....................................................................................................................124

5. Revenue from Independent Sources ........................................................................................................124

6. Operating Expenses – Goods and Services .............................................................................................125

7. Borrowing Costs ......................................................................................................................................126

8. Financial Assets .......................................................................................................................................126

9. Non Financial Assets ................................................................................................................................127

10. Interest Bearing Liabilities .........................................................................................................................131

11. Provisions.................................................................................................................................................131

12. Payables ..................................................................................................................................................131

13. Equity.......................................................................................................................................................132

14. Cash Flow Reconciliation .........................................................................................................................133

15. External Financing Arrangements .............................................................................................................133

16. Financial Instruments (Consolidated) ........................................................................................................134

17. Remuneration of Directors........................................................................................................................136

18. Related Party Disclosures.........................................................................................................................137

19. Remuneration of Officers..........................................................................................................................139

20. Remuneration of Auditors.........................................................................................................................140

21. Trust Funds ..............................................................................................................................................140

22. Controlled Entities ....................................................................................................................................141

23. Reporting by Outcomes ...........................................................................................................................142

ABC Annual Report Financial Statements


PAGE 107[FINANCIAL STATEMENTS]

Australian Broadcasting CorporationIn our opinion, the attached financial statements for the year ended 30 June 2002 give a true and fair view ofthe matters required by the Finance Minister’s Orders made under the Commonwealth Authorities andCompanies Act 1997.

Signed in accordance with a resolution of the directors.

DONALD McDONALD AO RUSSELL BALDINGChairman Managing Director

12 August 2002 12 August 2002

Statement by Directors


PAGE 108 [FINANCIAL STATEMENTS]

Consolidated ABC

2002 2001 2002 2001Notes $’000 $’000 $’000 $’000

Revenues from ordinary activitiesRevenues from government 4 755 740 668 540 710 565 622 921Sales of goods and services 5D 123 749 116 968 104 381 95 452Interest 5A 7 879 12 193 6 984 11 059Proceeds from disposal of assets 5B 816 787 756 778Net foreign exchange gain 5C — 1 276 — 1 276Other 5E 43 398 12 338 36 351 5 008Total revenues from ordinary activities(excluding borrowing costs expense) 931 582 812 102 859 037 736 494

Expenses from ordinary activitiesEmployees 6A 323 060 329 241 277 231 284 895Suppliers 6B 336 570 292 147 312 070 261 131Depreciation and amortisation 6C 63 268 55 531 62 644 54 904Program amortisation 6D 106 923 101 652 106 923 101 652Net foreign exchange loss 6E 448 — 448 —Write-down of assets 6F 12 824 4 275 12 824 4 275Disposal of assets 5B 956 1 631 924 1 604Other 6G — — 42 195Total expenses from ordinary activities(excluding borrowing costs expense) 844 049 784 477 773 106 708 656

Borrowing costs 7 8 181 12 282 8 179 12 282Net operating surplus from ordinary activities* 79 352 15 343 77 752 15 556

Net surplus 79 352 15 343 77 752 15 556

Net credit (debit) to asset revaluation reserve — (38 483) — (38 483)

Total revenues, expenses and valuation adjustmentsrecognised directly in equity — (38 483) — (38 483)

Total changes in equity other than those resultingfrom transactions with owners as owners beforecapital use charge 79 352 (23 140) 77 752 (22 927)

The above statement should be read in conjunction with the accompanying notes.

NOTE * Net surplus attributable to theCorporation before capital use charge 79 352 15 343 77 752 15 556Capital use provided for or paid (59 441) (56 179) (59 441) (56 179)Contribution to accumulated results 19 911 (40 836) 18 311 (40 623)

Statement of Financial Performancefor the year ended 30 June 2002



Consolidated ABC

2002 2001 2002 2001Notes $’000 $’000 $’000 $’000

ASSETSFinancial assetsCash 8A 30 720 29 592 6 119 4 887Receivables 8B 80 975 63 596 77 336 62 911Accrued revenues 8D 7 270 4 851 7 270 4 851Investments 8C — — — 1 840Total financial assets 118 965 98 039 90 725 74 489

Non-financial assetsLand and buildings 9A 427 979 381 289 427 714 380 958Infrastructure, plant and equipment 9B 251 789 254 903 248 132 252 340Inventories 9D 80 242 76 584 80 234 76 559Intangibles 9C 18 079 17 623 18 079 17 623Other 9E 15 207 13 657 15 006 13 590Total non-financial assets 793 296 744 056 789 165 741 070

Total assets 912 261 842 095 879 890 815 559

LIABILITIESInterest bearing liabilitiesLoans 10A 210 590 190 000 210 000 190 000Total interest bearing liabilities 210 590 190 000 210 000 190 000

ProvisionsCapital use charge 312 — 312 —Employees 11A 118 999 114 256 108 845 104 753Total provisions 119 311 114 256 109 157 104 753

PayablesSuppliers 12A 59 361 57 123 53 622 51 966Other 12B 30 392 22 620 14 579 9 219Total payables 89 753 79 743 68 201 61 185

Total liabilities 419 654 383 999 387 358 355 938

NET ASSETS 492 607 458 096 492 532 459 621

EQUITYParent equity interestContributed equity 13 89 113 74 513 89 113 74 513Reserves 13 228 708 228 708 228 708 228 708Accumulated surplus 13 174 786 154 875 174 711 156 400Total parent entity interest 492 607 458 096 492 532 459 621

Total equity 492 607 458 096 492 532 459 621

Current assets 213 395 185 188 184 949 161 763Non-current assets 698 866 656 907 694 941 653 796Current liabilities 159 722 149 044 132 061 126 334Non-current liabilities 259 932 234 955 255 297 229 604


Statement of Financial Positionas at 30 June 2002



Consolidated ABC

2002 2001 2002 2001Notes $’000 $’000 $’000 $’000

Inflows Inflows(Outflows) (Outflows)

OPERATING ACTIVITIESCash receivedAppropriations 748 986 659 167 710 565 622 921Sales of goods and services 137 311 130 920 104 722 92 064Interest and bill discounts 7 879 13 331 6 984 11 056GST recovered from taxation authority 24 541 22 475 24 541 22 321Other 11 454 — 11 454 —Total cash received 930 171 825 893 858 266 748 362

Cash usedEmployees (318 317) (334 845) (273 139) (289 359)Suppliers (446 348) (416 173) (421 910) (393 643)Borrowing costs (8 181) (15 896) (8 179) (15 896)Total cash used (772 846) (766 914) (703 228) (698 898)

Net cash from operating activities 14 157 325 58 979 155 038 49 464

INVESTING ACTIVITIESCash receivedProceeds from sale of property, plant and equipment 5B 816 787 756 778Bills of exchange and promissory notes — 28 818 — 27 530Total cash received 816 29 605 756 28 308Cash usedPurchase of property, plant and equipment (120 986) (107 002) (117 938) (106 537)Bills of exchange and promissory notes (11 776) — (11 783) —Total cash used (132 762) (107 002) (129 721) (106 537)

Net cash used by investing activities (131 946) (77 397) (128 965) (78 229)

FINANCING ACTIVITIESCash receivedProceeds from loans 20 590 100 000 20 000 100 000Appropriations – contributed equity 14 600 41 309 14 600 41 309Total cash received 35 190 141 309 34 600 141 309Cash usedRepayments of debt — (53 000) — (53 000)Capital use charge paid (59 441) (58 724) (59 441) (58 724)Total cash used (59 441) (111 724) (59 441) (111 724)

Net cash from/(used by) financing activities (24 251) 29 585 (24 841) 29 585

Net increase in cash held 1 128 11 167 1 232 820Cash at beginning of reporting period 29 592 18 425 4 887 4 067Cash at end of reporting period 8A 30 720 29 592 6 119 4 887


Statement of Cash Flowsfor the year ended 30 June 2002



Consolidated ABC

2002 2001 2002 2001$’000 $’000 $’000 $’000

BY TYPE

Capital commitmentsBuildings (1) 35 088 — 35 088 —Infrastructure, plant and equipment (2) 16 894 2 138 16 894 2 138Total capital commitments 51 982 2 138 51 982 2 138

Other commitmentsOperating leases (3) 38 267 31 644 35 163 31 154Other (4) 1 620 352 485 009 1 612 896 478 353Total other commitments 1 658 619 516 653 1 648 059 509 507

Commitments receivable (482 938) (231 652) (482 526) (231 557)Net commitments 1 227 663 287 139 1 217 515 280 088

BY MATURITY

All net commitmentsOne year or less 159 659 119 042 155 481 112 661From one to five years 227 713 156 190 222 653 155 520Over five years 840 291 11 907 839 381 11 907Net commitments 1 227 663 287 139 1 217 515 280 088

Operating lease commitmentsOne year or less 16 490 14 155 15 867 13 800From one to five years 20 694 17 447 19 123 17 312Over five years 1 083 42 173 42Net operating lease commitments 38 267 31 644 35 163 31 154

The above schedule should be read in conjunction with the accompanying notes.

NB: Commitments are GST inclusive where relevant.

1. Outstanding contractual commitments for capital works primarily associated with building works in Sydney and Perth.

2. Outstanding contractual commitments for capital works primarily associated with the purchase of infrastructure, plant andequipment.

3. Operating leases included are effectively non-cancellable and comprise:

Nature of Lease General description of leasing arrangement

Motor vehicles – business and senior executive Fully maintained operating lease; lease periods 24/36 months and/or40 000/60 000km; no contingent rentals exist; there are no renewal orpurchase options available to the Corporation.

PC leasing Corporation entered into supply agreement in 1999; 3 year lease on thespecific equipment covering hardware, operating system and maintenanceof hardware; lease of equipment is for 3 years; equipment returned at end oflease; Corporation has option to extend lease with one month notice.

Property leases – office and business premises Lease payments subject to increment increase in accordance with CPI orother agreed increment; initial period of lease ranges from 1 year to 10years; Corporation has options to extend in accordance with lease.

4. Other commitments as at 30 June 2002 are covered by an agreement and are associated with the provision of transmissionservices and satellite services, purchase of programs and program rights.

Schedule of Commitmentsas at 30 June 2002



Schedule of Unquantifiable ContingenciesIn the normal course of activities claims for damages have been lodged at the date of this report against theCorporation and certain of its officers. The Corporation has disclaimed liability and is actively defending theseactions. It is not possible to estimate the amounts of any eventual payments which may be required inrelation to these claims.

Contingent LossesThe Corporation has provided guarantees and indemnity to the Reserve Bank of Australia for $1 541 688(2001 $1 950 711) in support of 8 (2001 10) Bank Guarantees required in the day to day operations of theCorporation.

Schedule of Contingenciesas at 30 June 2002



The above schedule should be read in conjunction with the accompanying notes.

1. Statement of Significant Accounting PoliciesThe principal accounting policies adopted in preparing the financial statements of the Australian BroadcastingCorporation (the ‘Corporation’ or ‘ABC’) and the consolidated financial statements of the Corporation, itscontrolled entities and the entities it controlled from time to time during the period, are stated to assist in ageneral understanding of these financial statements. These policies have been applied consistently by allentities in the economic entity.

1.1 Basis of AccountingThe financial statements are required by clause 1 (b) of Schedule 1 to the Commonwealth Authorities andCompanies Act 1997 and are a general purpose financial report.

The statements have been prepared in accordance with:

• Schedule 1 of the Commonwealth Authorities and Companies (Financial Statements 2001-2002) Ordersmade by the Finance Minister for the preparation of Financial Statements in relation to financial years endingon or after 30 June 2002;

• Australian Accounting Standards and Accounting Interpretations issued by Australian Accounting StandardsBoard;

• other authoritative pronouncements of the Board; and

• Consensus Views of the Urgent Issues Group.

The statements have been prepared having regard to:

• Statements of Accounting Concepts; and

• the Explanatory Notes to Schedule 1 of the Commonwealth Authorities and Companies (FinancialStatements 2001-2002) Orders issued by the Department of Finance and Administration; and

• Finance Briefs issued by that Department.

The Corporation and Consolidated Statements of Financial Performance and Financial Position have beenprepared on an accrual basis and are in accordance with historical cost convention, except for certain assetswhich, as noted, are at valuation. Except where stated, no allowance is made for the effect of changing priceson the results or on the financial position.

Assets and liabilities are recognized in the Corporation and Consolidated Statements of Financial Position whenand only when it is probable that future economic benefits will flow and the amounts of the assets or liabilitiescan be reliably measured. Assets and liabilities arising under agreements equally proportionately unperformedare however not recognized unless required by an Accounting Standard. Liabilities and assets which areunrecognized are reported in the Schedule of Commitments and the Schedule of Contingencies.

Revenues and expenses are recognized in the Corporation and Consolidated Statements of FinancialPerformance when and only when the flow or consumption or loss of economic benefits has occurred and canbe reliably measured.

1.2 RoundingAmounts are rounded to the nearest $1 000 except in relation to :

• remuneration of directors

• remuneration of officers (other than directors)

• remuneration of auditors

• trust funds

Notes to and Forming Part of the Financial Statementsfor the year ended 30 June 2002



1. Statement of Significant Accounting Policies (cont.)1.3 Principles of ConsolidationThe consolidated financial statements are those of the economic entity, comprising the financial statements ofthe Australian Broadcasting Corporation, its controlled entities from the date control commences until the datecontrol ceases.

Investment in controlled entities are carried in the Australian Broadcasting Corporation’s financial statements atthe lower of cost or recoverable amount.

Controlled entities have annual reporting periods ending 31 December. Accounts of the controlled entities areprepared for the period 1 July 2001 to 30 June 2002 for consolidation using accounting policies which areconsistent with those of the Corporation.

Control exists where the Australian Broadcasting Corporation has the capacity to dominate the decision makingin relation to the financial and operating policies of another entity so the controlled entity operates to achievethe objectives of the Australian Broadcasting Corporation.

The controlled entities of the Corporation include seven independent orchestral companies as detailed innote 22. The companies have been incorporated under the Corporation Act 2001 and are each governedby an independent Board of Directors. Each company is audited annually by the Auditor General.

The effects of all transactions and balances between the entities are eliminated in full. Details of controlledentities are contained in note 22.

Financial statements of subsidiaries not considered to be a going concern have been prepared on a liquidationbasis. No adjustments were necessary in relation to the recoverability and classification of the recorded assetsof those subsidiaries.

1.4 TaxationThe Australian Broadcasting Corporation and its primary controlled entities are not subject to income taxpursuant to Section 71 of the Australian Broadcasting Corporation Act 1983.

Music Choice Australia Pty Ltd and The News Channel Pty Limited, whilst subject to income tax, have beeninactive for the year ended 30 June 2000, 30 June 2001 and 30 June 2002.

The Corporation and controlled entities are subject to fringe benefits tax, payroll tax and goods andservices tax.

Goods and Services TaxRevenues, expenses and assets are recognised net of the amount of goods and services tax (GST) exceptwhere the amount of GST incurred is not recoverable from the taxation authority. In these circumstances, theGST is recognised as part of the cost of acquisition of the asset or as part of the expense.

Receivables and payables are stated with the amount of GST included.

The net amount of GST recoverable from, or payable to, the Australian Taxation Office (ATO), is included as acurrent asset in the Statement of Financial Position.

Cashflows are included in the Statement of Cash Flows on a gross basis. The GST components arising frominvesting and financing activities which are recoverable from, or payable to the ATO are classified as operatingcashflows.

Notes to and Forming Part of the Financial Statementsfor the year ended 30 June 2002 (cont.)



1. Statement of Significant Accounting Policies (cont.)1.5 Foreign Currency TransactionsRevenues and expenditures denominated in foreign currencies are converted to Australian currency at theexchange rates prevailing at the date of the transaction, or at the hedged rate.

Exchange gains and losses and hedging costs arising on contracts entered into as hedges of specific revenueor expense transactions are deferred until the date of such transactions at which time they are included in thedetermination of such revenues or expenses.

Open hedge contracts relating to all other revenue and expenditure transactions are converted at the applicableexchange rate at balance date with exchange gains or losses being included in the Statement of FinancialPerformance.

All foreign currency balances are converted to Australian currency at the exchange rate prevailing at balancedate, except for liabilities brought to account at contract rates, which are subject to currency swap contractsfor which an Australian dollar currency repayment schedule has been adopted. Monetary assets and liabilities ofoverseas branches and amounts payable to or by the Corporation in foreign currencies are translated intoAustralian currency at the applicable exchange rate at balance date. Non-monetary items of overseas branchesare translated at exchange rates current at the transaction date.

1.6 DerivativesDerivative financial instruments are used by the Corporation to manage financial risks and are not entered intofor trading purposes. The classes of derivative financial contracts used are interest rate swaps, forward foreignexchange contracts and foreign exchange.

Derivative financial instruments designated as hedges are accounted for on the same basis as the underlyingexposure.

A. Interest rate swaps and forward rate agreementsInterest rate swaps and forward rate agreements are entered into for the purpose of managing theCorporation’s interest rate position. Gains or losses on interest rate swaps are included in the measurement ofinterest payments on the transactions to which they relate. Premiums or discounts are amortised through theStatement of Financial Performance each year over the life of the swap.

B. Forward exchange contractsForward exchange contracts are used to hedge specific and regular occurring foreign exchange payments.Contracts are revalued at year end and the gain or loss is included in the Statement of Financial Performance.

C. Foreign exchange optionsForeign exchange options are used to hedge specific foreign currency payments. Premiums paid on foreignexchange options are amortised to the Statement of Financial Performance over the life of the contract.

1.7 BorrowingsBorrowings are recorded at the amount of the net proceeds received and carried at amortised cost until theliabilities are fully settled. Interest on the instruments is recognised as an expense on an effective yield basis.Borrowings are Commonwealth Government guaranteed.

All borrowing costs are expensed as incurred except to the extent that they are directly attributable to qualifyingassets, in which case they are capitalised. The amount capitalised in a reporting period does not exceed thecosts incurred in that period.




1. Statement of Significant Accounting Policies (cont.)1.8 CashCash includes notes and coins held, and any deposits held at call with a bank or financial institution.

1.9 ReceivablesReceivables are carried at nominal amounts due less provision for doubtful debts.

Trade debtors are normally settled within 30 days unless otherwise agreed and are carried at amounts due.

The Corporation makes a specific provision for doubtful debts by conducting a detailed review of materialdebtors, making an assessment of the probability of recovery of those debts and taking into account past baddebts experience.

1.10 Bills of Exchange and Promissory NotesPremiums or discounts are amortised through the Statement of Financial Performance each year from the dateof purchase so that investments attain their redemption value by maturity date and income is recognised on aneffective yield basis.

Any profits or losses arising from the disposal prior to maturity are taken to the Statement of FinancialPerformance in the period in which they are realised. These assets are intended to be held to maturity and arecarried at cost or cost adjusted for discounts and premiums.

1.11 Trade CreditorsCreditors are recognised at their nominal amounts, being the amounts at which the liabilities will be settled.Liabilities are recognised to the extent that the goods and services have been received (and irrespective ofhaving been invoiced).

Settlement is on normal commercial terms.

1.12 Reporting by Outcomes and SegmentsA comparison of Budget and Actual figures by outcomes specified in the Appropriation Acts relevant to theCorporation is presented in note 23. Any intra-government costs included in the figure ‘net cost to Budgetoutcomes’ are eliminated in calculating the actual budget outcome for the Government overall.

The Corporation principally provides a national television and radio service within the broadcasting industry. It istherefore considered for segmental reporting to operate predominantly in one industry and in one geographicalarea, Australia.

1.13 Revenue RecognitionThe revenues described in this note are revenues relating to the core operating activities of the Corporation.

Revenue from the sale of goods and services is recognised at fair value of the consideration received net of theamount of the goods and services tax upon the delivery of goods and services to customers.

Interest revenue is recognised on a proportional basis taking into account the interest rates applicable to thefinancial assets.

Credit sales are on normal commercial terms.

Revenue from disposal of non-current assets is recognised when control of the asset has passed to the buyer.




1. Statement of Significant Accounting Policies (cont.)1.13 Revenue Recognition (cont.)External contributions earned in respect of the production of television programs are reflected in the Statementof Financial Performance once the program has been broadcast (refer note 1.19).

Subsidies, grants, sponsorships and donations are recognised on receipt unless paid to the Corporation forspecific purpose where recognition of revenue will be recognised in accordance with the agreement.

Recognition of appropriations from the Government is discussed in note 1.22.

Core OperationsAll material revenue described in this note are revenues relating to the core operating activities of theCorporation and controlled entities. Details of revenue amounts are given in notes 4 and 5.

1.14 Employee EntitlementsLeaveThe liability for employee entitlements includes provision for annual leave and long service leave. No provisionhas been made for sick leave as all sick leave is non-vesting and the average sick leave taken in future yearsby employees of the Corporation and the economic entity is estimated to be less than the annual entitlementfor sick leave.

The liability for annual leave reflects the value of total annual leave entitlements of all employees at 30 June2002 and is recognised at its nominal amount.

The non-current portion of the liability for long service leave is recognised and measured at the present valueof the estimated future cash flows to be made in respect of all employees at 30 June 2002. In determining thepresent value of the liability, attrition rates and pay increases through promotion and inflation have been takeninto account.

On-costs relating to annual and long service leave have been included in the provision.

Separation and RedundanciesProvision is made for separation and redundancy payments in cases where positions have been formallyidentified as excess to requirements, the existence of an excess has been publicly communicated, and areliable estimate of the amount payable can be determined.

SuperannuationEmployees contribute to the Commonwealth Superannuation Scheme and the Public Sector SuperannuationScheme. Employer contributions amounting to $15 902 071 (2000/2001: $28 080 557) for the Corporation and$18 420 445 (2000/2001: $31 595 741) for the economic entity in relation to these schemes have beenexpensed in these financial statements.

No liability is shown for superannuation in the Statement of Financial Position as the employer contributions fullyextinguish the accruing liability which is assumed by the Commonwealth.

Employer Superannuation Productivity Benefit contributions totalled $7 954 690 (2000/2001: $7 381 108) forthe Corporation and $8 858 496 (2000/2001: $8 383 419) for the economic entity.

1.15 Repairs and MaintenanceMaintenance, repair expenses and minor renewals which do not constitute an upgrading or enhancement ofequipment are expensed as incurred.




1. Statement of Significant Accounting Policies (cont.)1.16 Acquisition of AssetsAssets are recorded at cost on acquisition except as stated below. The cost of acquisition includes the fairvalue of assets transferred in exchange and liabilities undertaken.

Assets acquired at no cost, or for nominal consideration, are initially recognised as assets and revenues at theirfair value at the date of acquisition.

1.17 Property (Land and Buildings), Infrastructure, Plant and EquipmentAsset Recognition ThresholdPurchases of property, plant and equipment costing $2 000 or more are recognised initially at cost in theStatement of Financial Position. Purchases costing less than $2 000 are expensed in the year of acquisition(except where they form part of a project or group of similar items which are significant in total).

RevaluationsLand, buildings, infrastructure, plant and equipment are revalued progressively in accordance with the ‘deprival’method of valuation in successive three-year cycles, so that no asset has a value greater than three years old.

• Freehold land, buildings on freehold land and leasehold improvements were independently valued during the2000/2001 financial year.

• All plant and equipment, furniture and fittings and information technology assets on hand (not underoperating leases), and any assets under finance leases, were independently valued during the 2000/2001financial year.

• All libraries and archives were independently valued during the 2000/2001 financial year.

Assets in each class acquired after the commencement of a progressive revaluation cycle are not captured bythe progressive revaluation then in progress.

In accordance with the deprival methodology, land is measured at its current market buying price. Propertyother than land, plant and equipment are measured at their depreciated replacement cost. Where assets areheld which would not be replaced or are surplus to requirements, measurement is at net realisable value.At 30 June 2002, the Corporation and the economic entity had no assets in this situation.

All valuations are independent or at director’s valuations.

Capital Works in ProgressThe cost of assets constructed or internally generated by the consolidated entity, other than goodwill, includethe cost of materials and direct labour. Directly attribute overheads and other incident costs are also capitalisedto the asset. Borrowing costs are capitalised to quantifying assets.

In respect of internally contracted assets, depreciation to charge, from the time the asset is completed and heldready for use.

Recoverable Amount TestSchedule 1 requires the application of the recoverable amount test to the Corporation’s non-current assets inaccordance with AAS 10 Recoverable Amount of Non-Current Assets. The carrying amounts of these non-current assets have been reviewed to determine whether they are in excess of their recoverable amounts. Inassessing recoverable amounts, the relevant cash flows, including the expected cash inflows from futureappropriations by the Parliament, have been discounted to their present value.

No write-down to recoverable amount has been made in 2001-2002.




1. Statement of Significant Accounting Policies (cont.)1.17 Property (Land and Buildings), Infrastructure, Plant and Equipment (cont.)Depreciation and AmortisationDepreciable property, plant and equipment assets are written off to their estimated residual values over theirestimated useful lives to the Corporation using, in all cases, the straight line method of depreciation. Leaseholdimprovements are amortised on a straight line basis over the lesser of the estimated useful life of theimprovements or the unexpired period of the lease.

Depreciation/amortisation rates (useful lives) and methods are reviewed at each balance date and necessaryadjustments are recognised in the current, or current and future reporting periods, as appropriate. Residualvalues are re-estimated for a change in prices only when assets are revalued.

Depreciation and amortisation rates applying to each class of depreciable asset are based on the followinguseful lives:

2002 2001

Buildings on freehold land 50 years 50 yearsLeasehold land, buildings and improvements Lease term Lease termPlant and equipment 6 – 15 years 6 – 15 years

The aggregate amount of depreciation allocated for each class of asset during the reporting period is disclosedin note 6C.

1.18 IntangiblesThe carrying amount of each non-current intangible asset is reviewed to determine whether it is in excess of theasset’s recoverable amount. If an excess exists as at the reporting date, the asset is written down to itsrecoverable amount immediately. In assessing recoverable amounts, the relevant cash flows, including theexpected cash inflows from future appropriations by the Parliament, have been discounted to their presentvalue.

No write-down to recoverable amount has been made in 2001-2002.

Software is stated at deemed cost from 1 July 2001 as required by Finance Minister’s Orders. The cost hasbeen deemed to be the amounts which assets carried at 30 June 2001, in compliance with AASB 1041.

A director’s valuation of the Bananas in Pyjamas intellectual property rights has been done on a discountedcash flow basis during the 2001-2002 financial year.

Intangible assets are amortised on a straight-line basis over their anticipated useful lives.

Useful lives are:

2002 2001

Copyright 5 years 5 yearsSoftware 3 – 5 years 3 – 5 years

The aggregate amount of amortisation allocated for intangible assets during the reporting period is disclosed innote 6C.

1.19 InventoriesInventories held for resale are valued at the lower of cost or net realisable value. Inventories not held for resaleare valued at cost, unless they are no longer required, in which case they are valued at net realisable value.Television programs are produced for domestic transmission and include direct salaries and expenses. Fixedproduction overheads are expensed in the period in which they are incurred.




1. Statement of Significant Accounting Policies (cont.)1.19 Inventories (cont.)Produced ProgramsThe cost of produced television program inventory is amortised as follows:

• News, Current Affairs and Live Programs – 100% on first screening.

• Children’s, Education and Movies – Straight line over three years.

• All other programs not covered above – 90% first screening and 10% second screening or in third year.

• Programs not shown within three years of completion or purchase to be amortised 100% in year three.

• Alternative Amortisation Schedule – Management may determine an alternative amortisation schedule forexceptional programs in any of the above categories for which the stated policy is considered inappropriate.

The costs of programs produced for news, current affairs and radio are expensed as incurred. Such programsare normally broadcast soon after production, stock on hand at any time being minimal.

Purchased ProgramsPurchase program inventory is amortised in accordance with policy noted above or over the rights period ofthe contract (whichever is lesser).

Subsequent sales of residual rights are recognised in the period in which they occur.

Merchandise InventoryThe provision for obsolete retail stock is based on stock on hand over twelve months old and which mayrequire discounting or disposal. Items in engineering and general stores which have not been issued for threeyears are provided for as obsolete.

1.20 Capital Usage ChargeA capital usage charge of 11% (2000/2001 12%) is imposed by the Commonwealth on the net assets of theCorporation. The charge is adjusted to take account of asset gifts and revaluation increments during thefinancial year.

1.21 LeasesA distinction is made between finance leases which effectively transfer from the lessor to the lesseesubstantially all the risks and benefits incidental to ownership of leased non-current assets and operatingleases under which the lessor effectively retains substantially all such risks and benefits.

Operating lease payments are expensed on a basis which is representative of the pattern of benefits derivedfrom the leased assets. The net present value of future net outlays in respect of surplus space under non-cancellable lease agreements is expensed in the period in which the space becomes surplus.

Lease incentives taking the form of ‘free’ leasehold improvements and rent holidays are recognised as liabilities.These liabilities are reduced by allocating lease payments between rental expense and reduction of the liability.

1.22 AppropriationsFrom 1 July 1999, the Commonwealth Budget has been prepared under an accruals framework. Under thisframework, Parliament appropriates monies to the Corporation as revenue appropriations, as loanappropriations and as equity injections.




1. Statement of Significant Accounting Policies (cont.)1.22 Appropriations (cont.)Revenue AppropriationsRevenues from Government are revenues of the core operating activities of the Corporation.

Appropriations for outputs are recognised as revenue to the extent they have been received into theCorporation’s bank account or are entitled to be received by the Corporation at year end.

Transactions by the Commonwealth as OwnerAppropriations to the Corporation designated as ‘capital equity injections’ are recognised directly in equity, tothe extent that the appropriation has been received into the Corporation’s bank account or are entitled to bereceived by the Corporation at year end.

1.23 GrantsThe Corporation receives grant monies from time to time.

Most grant agreements require the Corporation to perform services or provide facilities, or to meet eligibilitycriteria. A liability in respect of unearned revenues is recognised to the extent the services or facilities have notbeen provided or eligibility criteria have not been met.

1.24 InsuranceThe Corporation has insured for risk through the governments insurable risk managed fund called Comcover.Workers compensation is insured through Comcare.

1.25 Changes in Accounting PolicyChanges in accounting policy have been identified in this note under their appropriate headings.

1.26 Comparative FiguresWhere applicable, prior year comparative figures have been restated to reflect the current year’s presentation inthe financial statements.




2. Expenses and RevenuesConsolidated ABC

2002 2001 2002 2001Notes $’000 $’000 $’000 $’000

Expenses from ordinary activitiesEmployee related 6A 323 060 329 241 277 231 284 895 Artist fees 6B 15 799 14 425 8 028 6 100 Auditor’s remuneration 6B 300 320 213 200 Bad and doubtful debts 6B 273 104 270 (64)Communications 6B 24 493 24 364 23 798 23 601 Computer costs 6B 4 817 5 433 4 648 5 175 Consultants and contract labour 6B 17 473 13 475 16 952 13 005 Depreciation and amortisation 6C 63 268 55 531 62 644 54 904 Freight 6B 2 521 2 258 1 629 1 649 Borrowing costs 7 8 181 12 282 8 179 12 282 Legal costs 6B 3 274 2 768 3 233 2 741 Disposal of non-current assets 5B 956 1 631 924 1 604 Net loss on foreign exchange – non speculative 6E 448 — 448 — Materials and minor items 6B 10 384 15 410 11 943 12 205 Merchandising and promotion 6B 67 563 58 799 60 827 52 166 Transmission services 6B 86 258 69 453 86 119 69 453 Operating leases and occupancy 6B 19 649 19 379 18 181 17 691 Program amortisation 6D 106 923 101 652 106 923 101 652 Program rights 6B 7 918 6 992 7 880 6 902 Repairs, maintenance and hire 6B 23 291 20 441 20 699 17 466 Satellite and transmission 6B 22 483 11 901 22 457 11 901 Travel 6B 17 428 15 415 16 013 13 514 Video production services 6B 5 498 4 454 5 350 3 750 Incidental 6B 7 148 6 756 3 830 3 676 Write-down of assets 6F 12 824 4 275 12 824 4 275 Payment to controlled entities 6G — — 42 195 Total expenses from ordinary activities 852 230 796 759 781 285 720 938

Revenues from independent sourcesCo-production contributions 5D 1 654 2 897 1 654 1 902 Concert sales and subsidies 5D 18 870 19 916 — — Net gain on foreign exchange – non speculative 5C — 1 276 — 1 276 Proceeds from disposal of non-current assets 5B 816 787 756 778 Interest and bill discounts 5A 7 879 12 193 6 984 11 059 Insurance Settlement 5E 11 454 — 11 454 — Merchandising 5D 59 035 50 788 58 948 50 746 Program sales 5D 7 265 6 493 7 180 6 407 Rent and hire of facilities 5D 8 988 11 015 8 664 10 590 Royalties 5D 27 072 24 385 27 070 24 333 Sponsorships and donations 5E 5 753 6 165 — — Subsidies and grants 5E 20 537 3 145 19 945 3 145 Technology sales 5D 865 1 474 865 1 474Incidental 5E 5 654 3 028 4 952 1 863Total revenues from independent sources 175 842 143 562 148 472 113 573Total revenues from Government 4A, B, C 755 740 668 540 710 565 622 921Total revenues from ordinary activities 931 582 812 102 859 037 736 494Net operating surplus/deficit from ordinary activities 79 352 15 343 77 752 15 556

3. Economic DependencyThe ABC was established in 1932 as the Australian Broadcasting Commission. Since 1983 it has operatedunder the provisions of the Australian Broadcasting Corporation Act.

The Corporation and its controlled entities are dependent upon direct and indirect appropriations of monies byParliament. In excess of 81% of normal activities are funded in this manner, and without these appropriationsthe Corporation and its controlled entities would be unable to meet their obligations. (Refer to note 4 for detailsof revenues from Government).




4. Revenues from GovernmentConsolidated ABC

2002 2001 2002 2001$’000 $’000 $’000 $’000

4A Appropriations (a) 637 172 553 652 637 172 553 652

4B Appropriations – Transmission revenue 73 393 69 269 73 393 69 269

4C Funding from Commonwealth/State Governments forOrchestral SubsidiariesDepartment of Communications, Information Technology and the Arts 36 009 36 246 — — Other 9 166 9 373 — —

45 175 45 619 — —

Total revenues from Government 755 740 668 540 710 565 622 921

(a) Appropriations from the Government include $59 260 000 (2001 $61 569 000) in respect of capital use charge funding.This amount was repaid to the Government on 3 June 2002.

5. Revenue from Independent SourcesConsolidated ABC

2002 2001 2002 2001$’000 $’000 $’000 $’000

5A InterestDeposits 1 496 1 875 601 741 Bills receivable 6 383 10 318 6 383 10 318

7 879 12 193 6 984 11 059

5B Net loss from sales of assetsNon-financial assets – Infrastructure, plant and equipment

Revenue (proceeds) from sale 816 787 756 778 Expenses from sale 956 1 631 924 1 604 Net loss on sale (140) (844) (168) (826)

5C Net foreign exchange gainNon-speculative — 1 276 — 1 276

— 1 276 — 1 276

5D Sales of goods and servicesGoods 83 592 75 618 83 592 75 618 Services 40 157 41 350 20 789 19 834

123 749 116 968 104 381 95 452

Cost of sales of goods 49 797 44 571 49 797 44 571

5E Other revenuesSponsorships and donations 5 753 6 165 — —Subsidies and grants 20 537 3 145 19 945 3 145Insurance Settlement 11 454 — 11 454 —Other 5 654 3 028 4 952 1 863

43 398 12 338 36 351 5 008

Total revenue from independent sources 175 842 143 562 148 472 113 573




6. Operating Expenses – Goods and ServicesConsolidated ABC

2002 2001 2002 2001$’000 $’000 $’000 $’000

6A Employee expensesBasic remuneration for services provided 270 965 271 577 230 682 233 333 Leave entitlements 43 054 37 417 38 027 31 819 Separation and redundancy 9 041 20 247 8 522 19 743

323 060 329 241 277 231 284 895

The Corporation and its controlled entities contribute to the Commonwealth Superannuation Scheme (CSS) and the Public SectorSuperannuation (PSS) which provide retirement, death and disability benefits to employees. Contributions to the schemes are at arate calculated to cover existing and emerging obligations. Current contribution rates are nil% (2001 18.6%) of salary (CSS)and 9.4% (2001 11.5%) of salary (PSS). An additional 3% (2001 3%) is contributed for employer productivity benefits.

6B Supplier expensesSupply of goods and services 328 466 284 615 303 966 253 599 Operating lease rentals 8 104 7 532 8 104 7 532

336 570 292 147 312 070 261 131

6C Depreciation and amortisationDepreciation of property, infrastructure, plant and equipment 57 824 51 326 57 200 50 699 Amortisation of intangible assets 5 444 4 205 5 444 4 205

63 268 55 531 62 644 54 904

The aggregate amounts of depreciation or amortisation expensed duringthe reporting period for each class of depreciable asset are as follows:

Buildings and land 13 277 10 037 13 277 9 996 Leasehold improvements 2 084 1 314 2 026 1 314 Infrastructure, plant and equipment 42 463 39 975 41 897 39 389 Software 3 232 1 992 3 232 1 992 Copyright 2 212 2 213 2 212 2 213

63 268 55 531 62 644 54 904

6D Program Amortisation 106 923 101 652 106 923 101 652 106 923 101 652 106 923 101 652

6E Net foreign exchange lossNon-speculative 448 — 448 —

448 — 448 —

6F Write-down of assetsFinancial assetsInvestments – diminution in value 1 840 — 1 840 —

Non-financial assetsInfrastructure, plant and equipment – impairment 10 984 4 275 10 984 4 275

12 824 4 275 12 824 4 275

6G OtherPayment to controlled entities — — 42 195

— — 42 195




7. Borrowing CostsConsolidated ABC

2002 2001 2002 2001$’000 $’000 $’000 $’000

Loans 8 181 12 282 8 179 12 282Total borrowing costs 8 181 12 282 8 179 12 282

8. Financial AssetsConsolidated ABC

2002 2001 2002 2001Notes $’000 $’000 $’000 $’000

8A CashCash at bank and on hand 30 720 29 592 6 119 4 887

30 720 29 592 6 119 4 887

Balance of cash as at 30 June shown in theStatement of Cash Flows 30 720 29 592 6 119 4 887

8B ReceivablesGoods and services 13 363 13 862 12 251 14 544 Less:Provision for doubtful debts (417) (403) (328) (287)

12 946 13 459 11 923 14 257

Bills of exchange 55 751 43 975 55 745 43 962 GST receivable 6 540 3 461 6 244 3 059 Other debtors 5 738 2 701 3 424 1 633

68 029 50 137 65 413 48 654Total receivables 80 975 63 596 77 336 62 911

Receivables (gross) which are overdue are aged as follows:

Not Overdue 71 579 56 678 71 099 57 600Overdue by:– less than 30 days 4 819 2 275 2 711 946 – 30 to 60 days 1 121 1 200 825 1 078 – 60 to 90 days 338 1 044 169 924 – more than 90 days 3 535 2 802 2 860 2 650 Total receivables (gross) 81 392 63 999 77 664 63 198

8C InvestmentsShares in subsidiaries – (unlisted) at cost 22 — — 1 840 1 840Less:Write-down of investment — — (1 840) —

— — — 1 840

Investments are categorised as follows:

Current — — — —Non-current — — — 1 840

— — — 1 840

8D Accrued revenues 7 270 4 851 7 270 4 8517 270 4 851 7 270 4 851




9. Non Financial AssetsConsolidated ABC

2002 2001 2002 2001$’000 $’000 $’000 $’000

9A Land and buildingsFreehold land – Independent valuation 2001(a) 119 194 119 194 119 194 119 194Freehold land – at cost 333 — 333 —

119 527 119 194 119 527 119 194

Buildings on freehold land – Independent valuation 2001(a) 407 537 407 475 407 537 407 475Accumulated depreciation (212 353) (199 521) (212 353) (199 521)

195 184 207 954 195 184 207 954

Buildings on freehold land – at cost 5 267 937 5 267 937Accumulated depreciation (376) (34) (376) (34)

4 891 903 4 891 903

Leasehold land – Independent valuation 2001(a) 1 839 1 839 1 839 1 839Accumulated amortisation (37) — (37) —

1 802 1 839 1 802 1 839

Leasehold buildings – Independent valuation 2001(a) 7 310 7 371 7 310 7 371Accumulated amortisation (4 912) (4 848) (4 912) (4 848)

2 398 2 523 2 398 2 523

Leasehold buildings – at cost 431 — 431 —Accumulated amortisation (4) — (4) —

427 — 427 —

Leasehold improvements – Independent valuation 2000 4 938 4 458 4 458 4 458Accumulated amortisation (3 539) (2 584) (3 324) (2 584)

1 399 1 874 1 134 1 874

Leasehold improvements – at cost 9 620 8 468 9 620 7 988Accumulated amortisation (5 273) (4 137) (5 273) (3 988)

4 347 4 331 4 347 4 000

Total land and buildings excluding capital works in progress 329 975 338 618 329 710 338 287Capital works in progress at cost (b) 98 004 42 671 98 004 42 671Total land and buildings 427 979 381 289 427 714 380 958

(a) The revaluations were in accordance with the revaluation policy stated at note 1, and were completed by independent valuersEdward Rushton Australia Pty Ltd. and McGee Bowen Pty Ltd.

(b) This amount includes borrowing costs which have been capitalised of $2 619 553 (2001 $204 387).

9B Infrastructure, plant and equipmentIndependent valuation 2001 (a) 439 898 469 357 439 898 469 357Accumulated depreciation (336 829) (339 501) (336 829) (339 501)

103 069 129 856 103 069 129 856At cost 125 352 61 413 119 396 57 073Accumulated depreciation (23 590) (4 268) (21 291) (2 491)

101 762 57 145 98 105 54 582Infrastructure, plant and equipmentexcluding capital works in progress 204 831 187 001 201 174 184 438Capital works in progress at cost 46 958 67 902 46 958 67 902Total infrastructure, plant and equipment 251 789 254 903 248 132 252 340

(a) The revaluations were in accordance with the revaluation policy stated at note 1, and were completed by independent valuersEdward Rushton Australia Pty Ltd. and McGee Bowen Pty Ltd.




9. Non Financial Assets (cont.)Consolidated ABC

2002 2001 2002 2001$’000 $’000 $’000 $’000

9C Intangible assetsComputer software – Directors’ valuation 1998 — 2 466 — 2 466Accumulated amortisation — (1 405) — (1 405)

— 1 061 — 1 061

Computer software at cost (a) 19 649 7 777 19 649 7 777Accumulated amortisation (8 207) (3 570) (8 207) (3 570)

11 442 4 207 11 442 4 207

Copyright – Directors’ valuation 2002 (b) 11 062 11 062 11 062 11 062Accumulated amortisation (4 425) (2 212) (4 425) (2 212)

6 637 8 850 6 637 8 850Total intangible assets excluding capital works in progress 18 079 14 118 18 079 14 118Capital works in progress at cost — 3 505 — 3 505Total intangibles assets 18 079 17 623 18 079 17 623

(a) Software carrying value at 1 July 2001 deemed to be cost.(b) The revaluations were in accordance with the revaluation policy stated at note 1, and were completed by independent valuers

Edward Rushton Australia Pty Ltd. and McGee Bowen Pty Ltd.

Table A1Reconciliation of the opening and closing balances of property, infrastructure, plant and equipment and intangibles(Consolidated)




Item Land Buildings Total Other infra- Computer Other Total Totalland and structure, software intangibles intangiblesbuildings plant and

equipment$’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Gross value as at 1 July 2001 121 033 428 709 549 742 530 770 10 243 11 062 21 305 1 101 817

AdditionsAcquisition of replacement assets — — — 166 — — — 166Acquisition of new assets 333 6 394 6 727 71 355 9 406 — 9 406 87 488

Revaluations — — — — — — — —Assets transferred in/(out) — — — — — — — —Reclassifications — — — — — — — —Write-offs — — — (10 984) — — — (10 984)Change in accounting policy — — — — — — — —Disposals — — — (26 057) — — — (26 057)Gross value as at 30 June 2002 121 366 435 103 556 469 565 250 19 649 11 062 30 711 1 152 430

Accumulated depreciation/amortisation as at 1 July 2001 — 211 136 211 136 343 769 4 975 2 212 7 187 562 092

Disposals — — — (25 815) — — — (25 815)Depreciation /amortisationcharge for assets held 37 15 321 15 358 42 465 3 232 2 213 5 445 63 268Adjustment for revaluations — — — — — — — —Assets transferred in/(out) — — — — — — — —Reclassifications — — — — — — — —Write-offs — — — — — — — —Change in accounting policy — — — — — — — —Accumulated depreciation/amortisation at 30 June 2002 37 226 457 226 494 360 419 8 207 4 425 12 632 599 545

Net book value at 30 June 2002 121 329 208 646 329 975 204 831 11 442 6 637 18 079 552 885

Net book value at 1 July 2001 121 033 217 573 338 606 187 001 5 268 8 850 14 118 539 725

Net revaluation increments/decrements in the table above comprise:• For land – net revaluation increments of $nil (2000/2001 increment: $34 169 000)• For buildings on freehold land – net decrement of $nil (2000/2001 decrement $98 961 000)• For other infrastructure, plant and equipment – net increment of $nil (2000/2001 increment of $22 571 000)• For other intangibles – net increment of $nil (2000/2001 net increment of $1 782 000)Asset write-offPlant and equipment values were written down by $10 984 150 to take account of the impairment in expected value of assets in thevicinity of a fire at the Gore Hill site in Sydney. This loss was covered by insurance.

9. Non Financial Assets (cont.)Table A2Reconciliation of the opening and closing balances of property, infrastructure, plant and equipment and intangibles (ABC)





equipment$’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Gross value as at 1 July 2001 121 033 428 229 549 262 526 430 10 243 11 062 21 305 1 096 997

AdditionsAcquisition of replacement assets — — — — — — — —Acquisition of new assets 333 6 394 6 727 69 840 9 406 — 9 406 85 973

Revaluations — — — — — — — —Assets transferred in/(out) — — — — — — — —Reclassifications — — — — — — — —Write-offs — — — (10 984) — — — (10 984)Change in accounting policy — — — — — — — —Disposals — — — (25 992) — — — (25 992)Gross value as at 30 June 2002 121 366 434 623 555 989 559 294 19 649 11 062 30 711 1 145 994

Accumulated depreciation/amortisation as at 1 July 2001 — 210 975 210 975 341 992 4 975 2 212 7 187 560 154

Disposals — — — (25 768) — — — (25 768)Depreciation /amortisationcharge for the year 37 15 267 15 304 41 896 3 232 2 213 5 445 62 645Adjustment for revaluations — — — — — — — —Assets transferred in/(out) — — — — — — — —Reclassifications — — — — — — — —Write-offs — — — — — — — —Change in accounting policy — — — — — — — —Adjustment for other movements — — — — — — — —Accumulated depreciation/amortisation at 30 June 2002 37 226 242 226 279 358 120 8 207 4 425 12 632 597 031

Net book value at 30 June 2002 121 329 208 381 329 710 201 174 11 442 6 637 18 079 548 963

Net book value at 1 July 2001 121 033 217 254 338 287 184 438 5 268 8 850 14 118 536 843

Net revaluation increments/decrements in the table above comprise:• For land – net revaluation increments of $nil (2000/2001 increment: $34 169 000)• For buildings on freehold land – net decrement of $nil (2000/2001 decrement $98 961 000)• For other infrastructure, plant and equipment – net increment of $nil (2000/2001 increment of $22 571 000)• For other intangibles – net increment of $nil (2000/2001 net increment of $1 782 000)Asset write-offPlant and equipment values were written down by $10 984 150 to take account of the impairment in expected value of assets in thevicinity of a fire at the Gore Hill site in Sydney. This loss was covered by insurance.

Table BAssets at valuation (Consolidated Only)


equipment$’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

As at 30 June 2002Gross value 121 033 419 305 540 338 439 898 — 11 062 11 062 991 298Accumulated depreciation/amortisation ( 37) (220 589) (220 626) (336 829) — (4 425) (4 425) (561 880)Net book value 120 996 198 716 319 712 103 069 — 6 637 6 637 429 418

As at 30 June 2001Gross value 121 033 419 304 540 337 469 357 2 466 11 063 13 529 1 023 223Accumulated depreciation/amortisation — (206 666) (206 666) (339 499) (1 405) (2 213) (3 618) (549 783)Net book value 121 033 212 638 333 671 129 858 1 061 8 850 9 911 473 440

9. Non Financial Assets (cont.)Table CAssets under construction (Consolidated only)





equipment$’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

As at 30 June 2002Gross value — 98 004 98 004 46 958 — — — 144 962Accumulated depreciation/amortisation — — — — — — — —Net book value — 98 004 98 004 46 958 — — — 144 962

As at 30 June 2001Gross value — 42 671 42 671 67 902 3 505 — 3 505 114 078Accumulated depreciation/amortisation — — — — — — — —Net book value — 42 671 42 671 67 902 3 505 — 3 505 114 078

Consolidated ABC

2002 2001 2002 2001$’000 $’000 $’000 $’000

9D InventoriesRetailInventory held for sale 10 923 8 466 10 915 8 441Provision for stock obsolescence (423) (433) (423) (433)

10 500 8 033 10 492 8 008Broadcasting consumablesInventory not held for sale (cost) 848 1 000 848 1 000

TV programsPurchased 31 102 23 885 31 102 23 885Produced 28 629 30 747 28 629 30 747In progress 9 163 12 919 9 163 12 919

68 894 67 551 68 894 67 551Total inventories 80 242 76 584 80 234 76 559

9E Other non-financial assetsPrepaid property rentals 156 155 156 155Other prepayments 15 051 13 502 14 850 13 435

15 207 13 657 15 006 13 590

10. Interest Bearing LiabilitiesConsolidated ABC

2002 2001 2002 2001$’000 $’000 $’000 $’000

10A LoansLoans from Government 120 000 100 000 120 000 100 000Bank loans 590 — — —Non bank loan 40 000 40 000 40 000 40 000Inscribed stock 50 000 50 000 50 000 50 000

210 590 190 000 210 000 190 000

(a) Of this amount, $40 million are repayable in Japanese Yen. Currency swap contracts have been undertaken to effectively remove thecurrency risk associated with these loans.

Maturity schedule for loans:Payable within one year 50 165 — 50 000 —Payable in one to five years 109 425 139 000 109 000 139 000Payable in more than five years 51 000 51 000 51 000 51 000Total Loans 210 590 190 000 210 000 190 000

11. ProvisionsConsolidated ABC

2002 2001 2002 2001$’000 $’000 $’000 $’000

11A EmployeesSalaries and wages 12 091 15 284 11 085 14 440Annual leave 44 185 42 797 42 024 41 057Long service leave 60 299 54 445 53 528 47 667Superannuation 2 424 1 515 2 208 1 395Workers’ compensation — 21 — —Separation and redundancy — 194 — 194Aggregate employee entitlement liability 118 999 114 256 108 845 104 753

12. PayablesConsolidated ABC

2002 2001 2002 2001$’000 $’000 $’000 $’000

12A SuppliersTrade creditors 55 812 52 852 52 373 49 579Other creditors 3 549 4 271 1 249 2 387

59 361 57 123 53 622 51 966

12B OtherInterest payable 710 498 710 498Unearned revenue 29 682 22 122 13 869 8 721

30 392 22 620 14 579 9 219

Total Payables 89 753 79 743 68 201 61 185

Payables are categorised as follows:Current 84 997 74 169 68 081 60 962Non-current 4 756 5 574 120 223

89 753 79 743 68 201 61 185




13. EquityConsolidated




Item Contributed Accumulated Asset Totalequity results revaluation Equity

reserve2002 2001 2002 2001 2002 2001 2002 2001$’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Opening balance as at 1 July 74 513 33 204 154 875 195 711 228 708 267 191 458 096 496 106

Operating results — — 79 352 15 343 — — 79 352 15 343

Net revaluation increment/(decrement) — — — — — (38 483) — (38 483)

Contribution of equity:appropriation (a) 14 600 41 309 — — — — 14 600 41 309

Other — — — — — — — —

Capital Use Charge (CUC) — — (59 441) (56 179) — — (59 441) (56 179)

Closing balance as at 30 June 89 113 74 513 174 786 154 875 228 708 228 708 492 607 458 096

ABC

Item Contributed Accumulated Asset Totalequity results revaluation Equity

reserve2002 2001 2002 2001 2002 2001 2002 2001$’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Opening balance as at 1 July 74 513 33 204 156 400 197 023 228 708 267 191 459 621 497 418

Operating results — — 77 752 15 556 — — 77 752 15 556

Net revaluation increment/(decrement) — — — — — (38 483) — (38 483)

Contribution of equity:appropriation (a) 14 600 41 309 — — — — 14 600 41 309

Other — — — — — — — —

Capital Use Charge (CUC) — — (59 441) (56 179) — — (59 441) (56 179)

Closing balance as at 30 June 89 113 74 513 174 711 156 400 228 708 228 708 492 532 459 621

(a) $nil (2000/2001 $17.1 million) of the ABC’s on-going base funding is included in the equity injection of capital of $14.6 million(2000/2001 $41.3 million). The prior year amount was used to meet debt financing arrangements relating predominately to the purpose built facilities in the Ultimo and Southbank complexes. In 2001-2002 this funding has been appropriated to the ABC as revenue.

14. Cash Flow ReconciliationReconciliation of operating surplus to net cash from operating activities

Consolidated ABC

2002 2001 2002 2001$’000 $’000 $’000 $’000

Net operating surplus from ordinary activities 79 352 15 343 77 752 15 556

Capital use provided (59 441) (56 179) (59 441) (56 179)Depreciation of fixed assets 57 824 51 326 57 200 50 699Amortisation of intangibles 5 444 4 205 5 444 4 205Amortisation of program purchases 106 923 101 652 106 923 101 652Transfer to/from provisions – employee entitlements 4 743 (10 963) 4 092 (11 297)Transfer to/from provisions – doubtful debts 273 ( 69) 270 ( 69)Write down of assets 12 824 4 275 12 824 4 275(Profit)/loss on disposal of property, infrastructure, plant and equipment 140 844 168 826

Changes in assets and liabilitiesIncrease/(decrease) in receivables (5 876) (7 438) (2 912) (7 108)Increase/(decrease) in other current assets (4 785) (5 455) (4 591) (7 024)Increase/(decrease) in inventories (110 581) (109 715) (110 598) (109 720)(Increase)/decrease in payables 62 401 63 621 62 235 62 904(Increase)/decrease in provisions/ liabilities 8 084 7 532 5 672 744Net cash from operating activities 157 325 58 979 155 038 49 464

15. External Financing ArrangementsConsolidated ABC

2002 2001 2002 2001$’000 $’000 $’000 $’000

Total facility (a) 1 000 1 000 — —Amount of facility used as at 30 June — — — —Facility available 1 000 1 000 — —

(a) Subsidiary facility held with Westpac Banking Corporation.




16. Financial Instruments (Consolidated)A. Interest Rate Risk Floating 1 Year 1 to 5 More Non Total Weighted

interest or less years than 5 interest averagerate years bearing effective

Notes $’000 $’000 $’000 $’000 $’000 $’000 interest rate

2002Financial assets (recognised)Cash at bank and on hand 8A 30 720 — — — — 30 720 4.15%ReceivablesGoods and services 8B — — — — 13 363 13 363 N/ALess provision for doubtful debts 8B — — — — (417) (417) N/AAccrued revenues 8D — — — — 7 270 7 270 N/AOther debtors 8B — — — — 5 738 5 738 N/AGST receivable 8B — — — — 6 540 6 540 N/ABills of exchange 8B 55 751 — — — — 55 751 4.98%Investments 8D — — — — — — N/A

Total financial assets 86 471 — — — 32 494 118 965

Total assets 912 261

Financial liabilities (recognised)DebtLoans – long term borrowings 10A — 50 165 109 425 51 000 — 210 590 5.40%Provisions and payablesSuppliers 12A/B — — — — 89 753 89 753 N/A

Total financial liabilities — 50 165 109 425 51 000 89 753 300 343

Total liabilities 419 654

Financial liabilities (unrecognised)Interest rate swap(Notional principal amounts only) (10 000) 50 000 (40 000) — — — N/A

2001Financial assets (recognised)Cash at bank and on hand 8A 29 592 — — — — 29 592 3.90%ReceivablesGoods and services 8B — — — — 13 862 13 862 N/ALess provision for doubtful debts 8B — — — — (403) (403) N/AAccrued revenues 8D — — — — 4 851 4 851 N/AOther debtors 8B — — — — 2 701 2 701 N/AGST receivable 8B — — — — 3 461 3 461 N/ABills of exchange 8B 43 975 — — — — 43 975 5.12%Investments 8D — — — — — — N/A

Total financial assets 73 567 — — — 24 472 98 039

Total assets 842 095

Financial liabilities (recognised)DebtLoans – long term borrowings 10A — — 139 000 51 000 — 190 000 6.46%Provisions and payablesSuppliers 12A/B — — — — 79 743 79 743 N/A

Total financial liabilities — — 139 000 51 000 79 743 269 743

Total liabilities 383 999

Financial liabilities (unrecognised)Interest rate swap(Notional principal amounts only) (10 000) — 10 000 — — — N/A

#The interest rates under these swaps range from the bank bill swap reference rate (BBSW) less 10 basis points and 4.84% onpayables and BBSW and 4.40% on receivables. BBSW rates are reset at 90 days.




16. Financial Instruments (Consolidated) (cont.)

B. Net Fair Values of Financial Assets and LiabilitiesThe following methods and assumptions were used to estimate the net fair values.

Cash, receivables, payables and short term borrowingsThe carrying amount approximates the net fair value because of the short term maturity.

InvestmentsThe carrying amount for non traded investments has been assessed by the directors based on the underlyingnet assets, expected cash flows and any particular special circumstances of the investee as approximating netfair values.

Long term borrowings The net fair values of long term borrowings are estimated using discounted cash flow analysis, based oncurrent interest rates for liabilities with similar risk profiles.

Interest rate swaps and cross currency swap agreementsThe net fair values of unrecognised financial instruments reflect the estimated amounts the economic entityexpects to pay or receive to terminate the contracts (net of transaction costs) or to replace the contracts attheir current market rates as at reporting date. This is based on independent market quotations and usingstandard valuation techniques.

Forward exchange contractsThe net fair values of forward exchange contracts is taken to be the unrealised gain or loss at balance datecalculated by reference to current forward exchange rates for contracts with similar maturity profiles.

Carrying Amount Net Fair Value

2002 2001 2002 2001$’000 $’000 $’000 $’000

Financial AssetsSwap agreements — — 8 109 14 104Foreign exchange contracts (55) 628 (321) 852

Financial LiabilitiesLong term borrowings (loans) 210 590 190 000 218 850 204 262

C. Credit Risk ExposuresCredit risk represents the loss that would be recognised if counterparties to financial instruments fail to performas contracted.

The economic entity has no significant exposures to any concentrations of credit risk.

Financial AssetsThe economic entity’s maximum exposures to credit risk at reporting date in relation to each class ofrecognised financial assets is the carrying amount, net of provision for doubtful debts, of those assets asindicated in the Statement of Financial Position.




16. Financial Instruments (Consolidated) (cont.)Items not recognised in the Statement of Financial PositionThe credit risk arising from dealings in financial instruments is controlled by a strict policy of credit approvals,limits and monitoring procedures. The economic entity has no material concentration of credit risk with anysingle counterparty and, as a matter of policy, only transacts with financial institutions that have a high creditrating. Credit exposure of foreign currency and interest rate derivatives is represented by the net fair value of thecontracts, as disclosed.

D. Hedging InstrumentsSpecific HedgesThe net unrecognised loss of $266 710 (2001 unrecognised gain $224 061) on specific hedges of anticipatedforeign currency purchases will be recognised at the date of the underlying transactions.

General HedgesAt balance date, the Corporation held forward exchange contracts to buy United States Dollars (USD), GreatBritish Pounds (GBP) and the Euro (EUR).

The following table sets out the gross value to be received under foreign currency contracts, the weightedaverage contracted exchange rates and the settlement periods of outstanding contracts for the economicentity.

Sell Australian Average ExchangeDollars Rate

2002 2001 2002 2001$’000 $’000

Buy USDLess than 1 year 4 281 3 380 0.5297 0.5642Greater than 1 year — — — —Buy GBPLess than 1 year 1 403 1 082 0.3718 0.3803Buy EURLess than 1 year 263 1 766 0.5982 0.5863

17. Remuneration of DirectorsABC

2002 2001$ $

Remuneration received or due and receivable by directors of the Corporation. 1 831 030 869 351

The number of directors of the Corporation included in these figures are shown below in therelevant remuneration bands: Number Number

$ Nil – $9 999 1 1$10 000 – $19 999 — 2$20 000 – $29 999 6 4$30 000 – $39 999 1 1$90 000 – $99 999 — 1$100 000 – $109 999 1 —$340 000 – $349 999 1 —$600 000 – $610 999 — 1$1 190 000 – $1 199 999 1 —

Remuneration received or due and receivable by directors of the Corporation and Controlled Entities as detailed in note 22is $3 088 326 (2001 $2 233 754). Directors’ remuneration for 2001 includes the reimbursement of relocation expenses.




18. Related Party DisclosuresDirectors of the CorporationThe Directors of the Corporation during the year were:

• Donald McDonald AO (Chairman)

• Jonathan Shier (Managing Director) Terminated 16 November 2001

• Russell Balding (Managing Director) Appointed 29 May 2002 (Acting 8 November 2001)

• Leith Boully

• John Gallagher QC

• Ian Henschke Retired 14 June 2002

• Ramona Koval Appointed 15 June 2002

• Michael Kroger

• Ross McLean

• Maurice Newman AC

• Judith Sloan

The aggregate remuneration of Directors is disclosed in note 17.

Transactions with entities in the wholly owned groupTransactions between related parties are on normal commercial terms and conditions no more favourable thanthose available to other parties unless otherwise stated.

Symphony Australia Holdings Pty LimitedThe company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to Symphony Australia Holdings Pty Limitedon normal terms and conditions totalling $460 982 (2001 $455 659). At year end the Corporation was owed$19 220 (2001 $281 088) in relation to the supply of these goods and services.

At year end the Corporation owed Symphony Australia Holdings Pty Limited an amount of $nil (2001 $18 858)in relation to long service leave for staff at incorporation.

Adelaide Symphony Orchestra Pty LimitedThe company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to Adelaide Symphony Orchestra Pty Limitedon normal terms and conditions totalling $77 033 (2001 $180 114). At year end the Corporation was owed$260 745 (2001 $154 453) in relation to the supply of these goods and services. At year end the Corporationowed Adelaide Symphony Orchestra Holdings Pty Limited an amount of $25 792 (2001 $25 837) in relation tolong service leave for staff at incorporation.




18. Related Party Disclosures (cont.)Melbourne Symphony Orchestra Pty LimitedThe company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to Melbourne Symphony Orchestra Pty Limitedon normal terms and conditions totalling $183 298 (2001 $178 072). At year end the Corporation is owed$45 273 (2001 $51 181) for these goods and services. At year end the Corporation owed MelbourneSymphony Orchestra Pty Limited an amount of $34 534 (2001 $45 377) in relation to long service leavefor staff at incorporation.

Orchestral Network Australia Pty LimitedThe company was deregistered 18 February 2002. No transaction occurred between related parties.

Queensland Orchestras Pty LimitedThe company is a wholly owned subsidiary of the Corporation.

During the year the Corporation provided goods and services to Queensland Orchestras Pty Limited on normalterms and conditions totalling $42 642 (2001 $50 256). At year end the Corporation was owed $2 984(2001 $52 176) in relation to the supply of these goods and services. At year end the Corporation owedQueensland Orchestras Pty Limited $46 009 (2001 $63 821) for long service leave for staff at incorporation.

Sydney Symphony Orchestra Holdings Pty LimitedThe company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services on normal terms and conditions totalling$77 777 (2001 $87 746). At year end Sydney Symphony Orchestra Holdings Pty Limited owed the Corporation$36 681 (2001 $266 604). At year end the Corporation owed Sydney Symphony Orchestra Holdings PtyLimited $128 374 (2001 $186 869) for long service leave for staff at incorporation.

Tasmanian Symphony Orchestra Pty LimitedThe company is a wholly owned subsidiary of the Corporation.

During the year the Corporation provided goods and services to Tasmanian Symphony Orchestra Pty Limitedon normal terms and conditions totalling $107 841 (2001 $98 690). At year end the Corporation was owed$101 606 (2001 $86 642) in relation to the supply of these goods and services. At year end the Corporationowed Tasmanian Symphony Orchestra Pty Limited $nil (2001 $30 199) for long service leave for staff atincorporation.

West Australian Symphony Orchestra Holdings Pty LimitedThe company is a wholly owned subsidiary of the Corporation.

During the period the Corporation provided goods and services to West Australian Symphony OrchestraHoldings Pty Limited on normal terms and conditions totalling $155 240 (2001 $159 452). At year end theCorporation was owed $32 999 (2001 $131 880) in relation to the supply of these goods and services. At yearend the Corporation owed West Australian Symphony Orchestra Holdings Pty Limited an amount of $26 347(2001 $105 148) in relation to long service leave for staff at incorporation.




18. Related Party Disclosures (cont.)Music Choice Australia Pty Limited and The News Channel Pty LimitedThe companies are wholly owned subsidiaries of the Corporation that did not trade during the 2001-2002financial year.

AIM West Pty / Equipco Australia Pty Limited / AIM Holdings Australia Pty Limited / ArnbridgePty Limited / Australian Information Media Pty LimitedThese companies were placed into voluntary liquidation during the 1998/1999 financial year and werederegistered on 25 June 2002.

19. Remuneration of OfficersConsolidated ABC

2002 2001 2002 2001$ $ $ $

The aggregate amount of total remuneration of Officers shown is: 3 427 951 2 987 400 3 310 163 3 249 278

The number of officers who received or were due to receive totalremuneration of $100 000 or more:

2002 2001 2002 2001Number Number Number Number

$110 000 – $119 999 2 — 1 —$130 000 – $139 999 — 1 — 1$160 000 – $169 999 1 1 1 1$170 000 – $179 999 1 — 1 —$180 000 – $189 999 1 1 1 1$200 000 – $209 999 1 — 1 —$220 000 – $229 999 — 1 — 1$230 000 – $239 999 2 1 2 1$240 000 – $249 999 — 1 — 1$250 000 – $259 999 — 2 — 2$260 000 – $269 999 4 — 4 1$270 000 – $279 999 1 1 1 1$280 000 – $289 999 — 2 — 2$290 000 – $299 999 1 — 1 —$340 000 – $349 999 1 — 1 —$430 000 – $439 999 — 1 — 1

The officer remuneration includes all officers concerned with or taking part in the management of the Corporation during 2001-2002except the Managing Director. Details in relation to the Managing Director have been incorporated into note 17 – Remuneration ofDirectors.

Consolidated remuneration excludes officers of the principal entity who are Directors in the wholly owned group. Details in relation tothe officers have been incorporated into note 17 – Remuneration of Directors.

Consolidated remuneration includes termination payable of $119 551 (2001 $425 181).




20. Remuneration of AuditorsConsolidated ABC

2002 2001 2002 2001$ $ $ $

Remuneration to the Auditor-General for auditing thefinancial statements for reporting period. 275 799 257 000 211 000 203 000

KPMG have been contracted by the Australian National Audit Office to provide audit services on their behalf. Fees for these servicesare included in the above. In addition KPMG have earned $67 585 for advisory services where they have been separately contractedby the ABC.

21. Trust FundsConsolidated ABC

2002 2001 2002 2001$ $ $ $

The Corporation is trustee for foundations Ian Reed Sir Charles Moseswith accumulated funds at 30 June as follows: Foundation Foundation

Balance carried forward from previous year 444 244 446 253 3 190 3 187Receipts during the year 10 780 500 — —Interest received 25 773 23 078 1 3Available for payments 480 797 469 831 3 191 3 190Payments made (2) (25 587) — —Fund closing balance 480 795 444 244 3 191 3 190

Monies were received under formal trust arrangements. These trusts are independently managed in accordance with the terms of thetrusts and the funds are held in authorised trustee investments. These funds are not available for other purposes of the Corporation andare not recognised in the financial statements.




22. Controlled EntitiesPlace of Beneficial Beneficial

incorporation percentage percentageheld by held by

economic economicentity entity

2002 2001% %

Ultimate parent entity:Australian Broadcasting Corporation

Controlled entities ofAustralian Broadcasting Corporation

Adelaide Symphony Orchestra Pty Limited Australia 100% 100%

Melbourne Symphony Orchestra Pty Limited Australia 100% 100%

Queensland Orchestras Pty Limited Australia 100% 100%

Sydney Symphony Orchestra Holdings Pty Limited Australia 100% 100%

Symphony Australia Holdings Pty Limited Australia 100% 100%

Tasmanian Symphony Orchestra Pty Limited Australia 100% 100%

West Australian Symphony Orchestra Holdings Pty Limited Australia 100% 100%

Music Choice Australia Pty Ltd Australia 100% 100%

The News Channel Pty Limited Australia 100% 100%

Orchestral Network Australia Pty Limited (a) Australia — 100%

AIM Holdings Australia Pty Limited (b) Australia — 100%

AIM West Pty (b) Australia — 100%

Arnbridge Pty Limited (b) Australia — 100%

Australian Information Media Pty Limited (b) Australia — 100%

Equipco Australia Pty Limited (b) Australia — 100%

(a) Entity deregistered 18 February 2002.

(b) Entities deregistered 25 June 2002.




23. Reporting by OutcomesThe Corporation is structured to meet three outcomes:

Outcome 1The ABC will create and deliver distinctive programming and services; inform, entertain and educate itsaudiences; and develop cultural and community identity.

Outcome 2The ABC will maintain the scale and quality of analog terrestrial transmission of its national networks, regionalnetworks and Radio Australia programming which existed immediately prior to the privatisation of the NationalTransmission Network (NTN).

Outcome 3The Australian community has access to ABC digital television service in accordance with agreed timetablesand funding.

Note 23A – Total Cost/Contribution of Outcomes




Outcome 1 Outcome 2 Outcome 3 Total

Actual Budget Actual Budget Actual Budget Actual Budget$’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Other administered expenses — — — — — — — —Net cost of departmentaloutputs 591 625 607 746 73 328 73 393 27 301 29 426 692 254 710 565Cost of outcome beforeextraordinary items 591 625 607 746 73 328 73 393 27 301 29 426 692 254 710 565Extraordinary items — — — — — — — —Net cost to Budget outcome 591 625 607 746 73 328 73 393 27 301 29 426 692 254 710 565

Note 23B – Major Departmental Revenues and Expenses by Output Group

Output Output Output Output TotalGroup 1.1 Group 1.2 Group 2.1 3.1

2002 2001 2002 2001 2002 2001 2002 2001 2002 2001$’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000

Operating revenuesRevenues fromGovernment 369 857 336 937 237 889 216 715 73 393 69 269 29 426 — 710 565 622 921 Sale of goods and services 63 523 58 089 40 858 37 363 — — — — 104 381 95 452 Donations and bequests — — — — — — — — — — Industry contributions — — — — — — — — — — Other non-taxationrevenues 26 833 11 028 17 258 7 093 — — — — 44 091 18 121 Total operating revenues 460 213 406 054 296 005 261 171 73 393 69 269 29 426 — 859 037 736 494

Operating expensesEmployees 168 715 173 379 108 516 111 516 — — — — 277 231 284 895 Suppliers 128 677 116 837 82 764 75 148 73 328 69 146 27 301 — 312 070 261 131 Grants — — — — — — — — — — Depreciation andamortisation 38 123 33 413 24 521 21 491 — — — — 62 644 54 904 Write-down of assets 7 804 2 602 5 020 1 673 — — — — 12 824 4 275 Other 70 908 70 432 45 608 45 301 — — — — 116 516 115 733 Total operating expenses 414 227 396 663 266 429 255 129 73 328 69 146 27 301 — 781 285 720 938

23. Reporting by Outcomes (cont.)Note 23C – Major Classes of Departmental Assets and Liabilities by Output Group

Non-Specific Total

2002 2001 2002 2001$’000 $’000 $’000 $’000

Output specific departmental assetsGoods and services receivable 12 251 14 544 12 251 14 544 Less: provision for doubtful debts (328) (287) (328) (287)Loans receivable — — — — Less: provision for doubtful debts — — — — Net GST receivable 6 244 3 059 6 244 3 059 Land 121 329 121 033 121 329 121 033 Buildings 306 385 259 925 306 385 259 925 Plant and equipment 248 132 252 340 248 132 252 340 Internally developed software — — — — Inventories held for sale 80 234 76 559 80 234 76 559 Total specific departmental assets 774 247 727 173 774 247 727 173

Other departmental assetsCash at bank and on hand 6 119 4 887 6 119 4 887 Deposits at call — — — — Other receivables 59 169 45 595 59 169 45 595 Investments — 1 840 — 1 840 Other 40 355 36 064 40 355 36 064 Total other departmental assets 105 643 88 386 105 643 88 386

Output specific departmental liabilitiesLeases — — — — Employees 108 845 104 753 108 845 104 753 Suppliers 53 622 51 966 53 622 51 966 Total specific departmental liabilities 162 467 156 719 162 467 156 719

Other departmental liabilitiesLoans 210 000 190 000 210 000 190 000 Capital use charge 312 — 312 — Employees — — — — Other 14 579 9 219 14 579 9 219 Total other departmental liabilities 224 891 199 219 224 891 199 219

The above note and tables apply to the ABC’s appropriation only and not to the consolidated entity.





PAGE 144 [APPENDICES]

1. Television Program Analysis ..................................................................................................................145

2. ABC Radio Networks Content Analysis..................................................................................................147

3. ABC Organisation ..................................................................................................................................148

4. ABC Board and Board Subcommittees ................................................................................................149

5. Audit Subcommittee Report ..................................................................................................................150

6. ABC Enterprises – Tax Equivalent Calculation ........................................................................................151

7. Consultants ..........................................................................................................................................152

8. Other Required Reports ........................................................................................................................152

9. Report on Particular Matters ..................................................................................................................152

10. Advertising and Market Research ..........................................................................................................153

11. Occupational Health and Safety ............................................................................................................153

12. Commonwealth Disability Strategy ........................................................................................................154

13. Performance Pay ..................................................................................................................................155

14. Staff Profile ............................................................................................................................................156

15. Ecologically sustainable development and environmental performance..................................................157

16. ABC Advisory Council Recommendations, Responses and Commendations ........................................157

17. Independent Complaints Review Panel ..................................................................................................159

18. Freedom of Information..........................................................................................................................159

19. ABC Code of Practice for Broadcast Programs ....................................................................................160

20. Performance Against Service Commitment............................................................................................163

21. Broadcasting Awards ............................................................................................................................164

22. ABC Enterprises Awards........................................................................................................................167

23. Television Transmitters ..........................................................................................................................168

24. Radio Transmitters ................................................................................................................................175

25. Radio Australia Transmitters ..................................................................................................................182

26. ABC Offices ..........................................................................................................................................183

27. ABC Shops............................................................................................................................................188

Appendices


PAGE 145[APPENDICES]

Program Hours Transmitted – 24 hours

First Repeat Total First Repeat Total TotalRelease Australian Release Overseas

Arts and Culture 133 45 178 56 153 209 387Children’s 63 368 431 304 910 1 214 1 645 Comedy 43 8 51 60 53 113 164Current Affairs 675 142 817 0 0 0 817Documentary 41 147 188 125 195 320 508Drama 83 304 387 266 163 429 816 Education 28 457 485 28 233 261 746Entertainment 893 99 992 32 13 45 1 037Factual 154 115 269 29 35 64 333Indigenous 11 15 26 0 0 0 26Movies 16 16 32 13 1102 1 115 1 147Natural History and Environment 5 7 12 21 0 21 33News 335 0 335 0 0 0 335Religion and Ethics 29 17 46 37 31 68 114Science and Technology 20 14 34 19 3 22 56Sport 238 4 242 13 10 23 265

Total Program Hours 2 767 1 758 4 525 1 003 2 901 3 904 8 429% of hours 32.8 20.9 53.7 11.9 34.4 46.3

Other* 331 331

Total Hours 4 856 3 904 8 760% of hours 55.4 44.6

Program Hours Transmitted – 6pm to midnight


Arts and Culture 43 7 50 26 30 56 106Children’s 0 2 2 3 5 8 10 Comedy 43 7 50 60 37 97 147Current Affairs 395 5 400 0 0 0 400Documentary 40 30 70 102 21 123 193Drama 82 62 144 259 79 338 482Entertainment 37 4 41 31 3 34 75Factual 146 15 161 28 18 46 207Indigenous 5 1 6 0 0 0 6Movies 15 13 28 13 49 62 90Natural History and Environment 5 0 5 20 0 20 25News 216 0 216 0 0 0 216Religion and Ethics 20 2 22 16 2 18 40Science and Technology 20 3 23 7 0 7 30Sport 35 1 36 11 0 11 47

Total Program Hours 1 102 152 1 254 576 244 820 2 074% of total hours 53.1 7.3 60.5 27.8 11.8 39.5

Other* 116 116

Total Hours 1 370 820 2 190% of hours 62.6 37.4

* Other: Interstitial material, program and product announcements.

Appendix 1 – Television Program Analysis



Program Hours Transmitted – 6am to midnight


Arts and Culture 131 39 170 53 111 164 334Children’s 63 367 430 304 910 1 214 1 644Comedy 43 8 51 60 46 106 157Current Affairs 607 123 730 0 0 0 730Documentary 40 113 153 116 142 258 411Drama 83 300 383 265 152 417 800Education 28 245 273 28 191 219 491Entertainment 272 98 370 31 13 45 415Factual 154 99 253 29 35 64 317Indigenous 11 15 26 0 0 0 26Movies 15 13 28 13 122 135 163Natural History and Environment 5 7 13 21 0 21 33News 335 0 335 0 0 0 335Religion and Ethics 29 16 45 37 22 58 103Science and Technology 20 14 34 19 3 22 56Sport 238 3 242 13 10 22 264

Total Program Hours 2 075 1 460 3 535 989 1 756 2 745 6 280% of total hours 33.0 23.3 56.3 15.7 28.0 43.7

Other* 290 290

Total Hours 3 825 2 745 6 570% of hours 58.2 41.8

* Other: Interstitial material, program and product announcements.

Indicative Output by Genre by Network 2001-02

Triple J ABC Local Radio Local Radio Radio ABC Radio NewsRadio (metro) (regional) National Classic FM Australia

Hrs % Hrs % Hrs % Hrs % Hrs % Hrs % Hrs %pw pw pw pw pw pw pw

News (incl. Parliamenton PNN) 5.5 3.27 132 78.57 19.5 11.61 20 11.90 16 9.52 6 3.57 44 17.46

Current Affairs 13 7.74 11.5 6.85 27 16.07 65 25.79

Arts & Culture 4 2.38 2 1.19 0.5 0.30 22 13.10 3 1.79 6 2.38

Business& Finance 10 5.95 0.5 0.30 0.5 0.30 1 0.60 3 1.19

Childrens

Comedy 8 4.76 1 0.60 0.5 0.30 4 2.38

Drama 1.5 0.89

Education 1 0.60 0.5 0.30 2 1.19 12 4.76

FACTUAL

Contemporary 1.5 0.89 2 1.19 15 8.93 8 3.17

Lifestyle

Health 1 0.60 1 0.60 1 0.60 6 2.38

Indigenous 1 0.60 1 0.60 3 1.79 3 1.19

Law, ConsumerAffairs & Media 1 0.60 0.5 0.30 2 1.19 2 0.79

Special Events

Topical Radio 6 3.57 65 38.69 65.5 38.99 21 12.50 15 5.95

History 1.5 0.89 1.5 0.89 4 2.38 4 1.59

Entertainment 18 10.71 17 10.12 0.5 0.30 5 1.98

Music 140 83.33 16.5 9.82 14.5 8.63 28 16.67 157 93.45 31 12.30

Religion & Ethics 6 3.57 6 3.57 6 3.57 2 1.19 4 1.59

Regional & Rural 4.5 2.68 7 4.17 6 3.57 11 4.37

Science, Technology,Environment &Natural History 1 0.60 7 4.17 2 1.19 2 1.19 7 4.17 12 4.76

Sport 1 0.60 17 10.12 17 10.12 17 10.12 1 0.60 21 8.33

TOTAL 168 100.00 168 100.00 168 100.00 168 100.00 168 100.00 168 100.00 252 100.00

NOTES:

This is an indicative analysis only of ABC Radio output and reflects one week of regular scheduled programming for each differentnetwork.

Local Radio’s analysis is generic only (based on Local Radio in Tasmania) and does not account for variation between the metropolitanand regional outlets in other States/Territories, or seasonal program variations.

ABC NewsRadio’s schedule includes Parliamentary broadcasts categorised under News.

Radio Australia’s analysis represents duplicated transmission to Asia and the Pacific.



Appendix 2 – ABC Radio Networks Content Analysis



CorporateManaging Director: Russell BaldingChief of Staff: Gary LinnaneDirector of Corporate Affairs:Geoffrey CrawfordChief Corporate Planning &Governance: Geoff HeriotHead Government & ParliamentaryRelations: Trevor BurnsHead Audience & Consumer Affairs:Kirstin McLieshHead International Relations:Joan McKain

Finance andSupport ServicesDirector of Finance and SupportServices: David PendletonActing Head Finance: Philip CahillHead Business Development &Performance: Andrew CavenettHead Legal Services: Judith WalkerActing Head Property & SupportServices: Kym MartinHead Group Audit: David Hodgkinson

Human ResourcesDirector of Human Resources:Colin PalmerHead Workplace Relations: Don SmithSpecialist Adviser: Vanessa MacBeanHead Employment Services:Tim BurrowsHead Organisation Design:Charles NaylorHead Training: Jenny FerberHead Payroll: Greg Fromyhr

RadioDirector of Radio: Sue HowardHead Network Scheduling:Lucy BroadHead National Talk Radio:Mark CollierHead Local Radio: Michael MasonHead National Music Radio:Ed BreslinHead Radio Australia:Jean-Gabriel ManguyHead Radio Marketing:John WoodwardHead Radio Development:Russell Stendell

TelevisionDirector of Television: Sandra LevyHead Programming:Marena Manzoufas

Head Policy & Administration:Michael WardHead Multichannel TV: Ian CarrollHead Budget & Planning:Jacqui AxfordHead Production: Paul RematiHead Drama: Robyn KershawHead Factual: Daryl Karp

New MediaDirector of New Media and DigitalServices: Lynley MarshallHead New Media Content: Ian VaileHead New Media Resources:Denise AlexanderHead New Media Systems:Robert GarnseyHead New Media Interface:Robert HutchinsonHead New Media Marketing &Audience Relationships:Mark Hillebrand

News and Current AffairsDirector of News and CurrentAffairs: Max UechtritzNational Editor: John CameronHead National Coverage:Walter HamiltonHead Local Coverage:Lisa SweeneyHead International Operations:John TullohHead Policy & Development:Greg WilesmithHead Budgets & Resources:John Turner

Content RightsManagementDirector of Content RightsManagement: Robyn WattsHead Rights Management:Carol SheppardHead Acquisition BusinessManagement: Helen ThwaitesHead Business Affairs DevelopmentProduction Co-production:Jane RogersHead Business Management:Chand PanditHead Archives & Library Services:Mary Jane StannusHead ABC Content Sales, ProgramSales Worldwide: Kaye WarrenHead ABC Content Sales, ContentLicensing & Library Sales:James CumingHead Publicity & Marketing:Rhys Kelly

DevelopmentDirector of Development:Helen Hughes

Production ResourcesDirector of Production Resources:Drew LeanHead Production ResourcesPlanning: Jorge RedheadHead Production ResourcesOperations: David CruttendenHead Production ResourcesNorthern Region: Judy GrantHead Production ResourcesSouthern Region: Patrick Austin

Technology andDistributionDirector of Technology andDistribution: Colin KnowlesHead Broadcast & New MediaResearch & Development:Spencer LiengHead Distribution & Communication:Harry TheodorHead Information Technology:Mary SharpHead Systems Engineering:Brian BaileyHead Technical Services: John RileyHead Technology InvestmentPlanning: Monique CooreyHead Policy & Resources:Margaret CassidyHead Collocation Co-ordination:Kevin Balkin

ABC EnterprisesActing Director of Enterprises:Grahame GrassbyActing Head Consumer Publishing:Janine BurdeauHead Retail: Doug Walker

ABC Asia PacificActing Head: John Doherty

State/Territory DirectorsDirector ACT: Elizabeth McGrathDirector NSW: John GrahamDirector Vic: Murray GreenDirector Qld: Chris WordsworthActing Director SA: Barry ReidDirector Tas: Rob BattenDirector WA: Geoff DuncanDirector NT: Anthony Bowden

Appendix 3 – ABC Organisation



Audit Subcommittee

The Audit Subcommittee providesadvice to the ABC Board and seniormanagement on issues such as:internal and external audit; financialreporting practices; business ethicspolicies and practices; accountingpolicies; and management andinternal controls.The Subcommittee provides a linkbetween Internal Audit, ExternalAudit and the Board. Its functionsare as follows:

• Review the Group Audit Charter.• Consider and approve the Group

Audit Strategic Plan, monitor theachievement of planned auditsand review the appropriateness offuture audits.

• Receive quarterly reports ofactivities of the Group Audit andreview and discuss audit findings.

• Review the planning andco-ordination of internal andexternal audits to ensureduplication is avoided and thataudit costs are controlled.

• Monitor the effectiveness of liaisonbetween the Corporation and theAustralian National Audit Office.

• Monitor the co-ordination ofGroup Audit with other review andimprovement functions of theCorporation.

• Monitor the implementation ofInternal and External Auditrecommendations.

• Consider the adequacy of GroupAudit resources to meet workdemands.

• Consider significant issues inrespect of the Corporation’saccounting policies and externalreporting.

• Consider all matters concerningthe Corporation's compliance withfinancial statutory obligations.

• Report to the Board on thesematters.

Board members and attendance at meetingsThere were ten ABC Board meetings held during the 2001–02 year.

Board Subcommittees

Member Number of Board meetings attended

Donald McDonald, AO, Chairman 10Professor Judith Sloan, Deputy Chair 10Ross McLean 10Jonathan Shier, (Managing Director to Nov. 2001) 3John Gallagher QC 10Leith Boully 8

Member Number of Board meetings attended

Russell Balding (As MD and Acting MD) 6Michael Kroger 9Maurice Newman AC 9Ian Henschke (Staff-Elected Director to June 2002) 8Ramona Koval (Staff-Elected Director from June 2002) 1

Member Position on Committee Meetings attendedRoss McLean Chairman 6Michael Kroger Director 3Ian Henschke Staff-Elected Director 5Jonathan Shier Director 2Russell Balding Director 4

Appendix 4 – ABC Board and Board Subcommittees

Finance Committee

The Finance Committee assists theBoard and Management of the ABCin establishing and maintaining bestpractice financial managementincluding performance measurementof the Corporation consistent withstated objectives.

Member Position on Committee Meetings attendedMaurice Newman Chairman 4Judith Sloan Director 2Donald McDonald Director 4Russell Balding Director 3

The Editorial Policies Subcommitteeassists in regular reviews of the ABC Editorial Policies and theirpreparation for adoption by theABC Board.

Member Position on Committee Meetings attendedJohn Gallagher Convenor 2Ian Henschke Director 1Donald McDonald Director 2Russell Balding Director 1Jonathan Shier Director 1

Editorial Policies Subcommittee



The ABC Advisory Council isestablished under the ABC Act.The Council exists primarily toprovide communication betweenthe community and the ABC.The ABC Board Advisory CouncilSubcommittee facilitatescommunication between theAdvisory Council and the Board.

Member Position on Committee Meetings attendedJudith Sloan Chairman 3Ian Henschke Director 2Donald McDonald Director 3Russell Balding Director 2Jonathan Shier Director 1Ross McLean Director 1Deborah Klika Advisory Council Convenor 3

The following is a summary of theactivities of the Audit Subcommitteeduring 2001–02.The members of the AuditSubcommittee, the number ofmeetings and attendance are shownabove in Appendix 4.Also in attendance at meetings, theHead of Group Audit, Director ofFinance and Support Services andRepresentatives of the AustralianNational Audit Office.

Overall PerformanceABC Group Audit provided theBoard, senior management andother key customers with a highquality, cost effective and valueadded service, with focus onassisting management in theachievement of the goals andobjectives of the ABC as describedin the Corporate Plan.

Highlights for the year included –• Execution and completion of a

comprehensive audit plan basedon a better practice, corporaterisk model;

• Reassessment of the strategicapproach to ABC Group Auditensuring that it remains in linewith best practice, and importantgovernance initiatives, mostnotably the new Corporate risk

framework, performancemanagement, corporate strategy,editorial policies and the revisedCommonwealth policies on fraudcontrol;

• The roll out across all regionalradio locations in Australia of acontrol self-assessment approach.A key innovation was the use ofthe ABC’s intranet;

• A successful fraud awarenesspresentation, which includeddistribution across the Corporationof a new fraud awarenessbrochure, and viewing of a newfraud awareness video. This videowon an award in the CorporateProductions category of the 2001NSW & ACT CinematographyAwards.

StaffingThe year to 30 June 2002 was astable period for ABC Group Audit.There was one staff resignation, andtwo short-term secondments toother Divisions during the year. Inaddition, consulting work and jointreviews were performed in a numberof areas at management’s request.Group Audit used a combination ofin-house, outsourced and contractstaff. This combination again proveda very successful and effectiveformula for the audit function.

Information Technology AuditsAs in the prior year,PricewaterhouseCoopers conductedmost of the Information Technologyaudits under contract to ABC GroupAudit. There were thirteen (13)reports completed and tabled duringthe year:Service Centre Coordination (IT)Capacity Planning (IT)Archives and Library Services (CRM)Treasury System review (F&SS)SAP HR Testing (HR)Digital Roll out project (T&D)SAP HR Contingency Planning (HR)SAP HR Post ImplementationReview (HR)Network Security (IT)SAP FMIS R/3 upgrade (F&SS)SAP HR Quality Assurance (HR)SAP HR Data Conversion phase 1 (HR)SAP HR Data Conversion phase 2 (HR)Group Audit also provided qualityassurance advice and input onvarious IT projects. Where necessary,additional contractors and specialistconsultants were engaged to ensurethe highest level of quality assuranceand IT audit service to theCorporation.

Appendix 5 – Audit Subcommittee Report

Board Subcommittees continued

ABC Advisory Council Subcommittee

At the June 26 ABC Board meetingthe ABC Code of PracticeSubcommittee was formed toexamine the Board’s practices andprocedures. This Subcommittee isyet to meet formally.

Member Position on CommitteeMaurice Newman ChairmanJudith Sloan DirectorLeith Boully DirectorJohn Gallagher Director

ABC Board Code of Practice Subcommittee



ABC Enterprises tax equivalents forthe year ended 30 June 2002

Company Tax 2 628.04Payroll Tax 691.40Stamp Duty 22.10Total Tax Equivalent 3 341.54

Company TaxCurrent Year Taxable Income 9 218.92Taxed at 30% 2 765.68Less Foreign Tax Credits 137.64 Tax Equivalence 2 628.04

Payroll TaxCalculated for ABC Enterprises staffpayroll and benefits at the averageNSW State Payroll Tax rate of 6.2%.

Stamp DutyCalculated on lease contracts forRetail outlets entered into during thefinancial year at the NSW rate of 35¢per $100.The above calculations reflect theimpact of Company Income Tax andother taxes on the trading results ofABC Enterprises as if it were a taxpaying entity.

The Income Tax Assessment Act hasbeen utilised as one of the inputsforming the basis of the TaxEquivalent calculation however, atthis stage it is indicative only.

Appendix 6 – ABC Enterprises Tax EquivalentCalculation (all figures in $000s)

Financial Compliance AuditsPricewaterhouseCoopers continuedto perform most of the financialcompliance audits for theCorporation, under contract.These reviews aimed to providemanagement with assurance on theadequacy of internal controls, andcompliance with important Corporatepolicies and procedures. Thefollowing thirteen (13) reports weresubmitted during the year:Building and Asset Security (F&SS)Depreciation and IT AssetManagement (IT)London and Satellite (NewsCaff)Data Quality – Fixed Assets (F&SS)Triple J (Radio)Contestable bid process (TV)Thomas and the Magic Railway(Enterprises)GST Compliance & PostImplementation (inter Divisional)Control Self Assessment(Regional Radio)Science funding grant (NM)Ian Reed Foundation (F&SS)SSO cash systems (SSO)Use of Credit Cards (inter Divisional)

Comprehensive, Operationaland Consulting ReviewsThese reviews endeavour tocomprehensively assess internalcontrols and compliance withthe Corporation’s policies andprocedures, and the operationalaspects of efficiency, effectiveness

and value for money of the activityin meeting Divisional and Corporateobjectives. Eighteen (18) reportswere completed and submittedduring the year as follows:Inventory Management (TV)Liquidity Management (F&SS)New Media Budget Management (NM)Co productions (PR, TV)East Perth Redevelopment phase 1(WA)Outside Business Interests(inter Divisional)In house Production (TV)Performance Utilisation (PR)Recruitment (HR)Use of Casuals (PR)Content Rights Management (CRM)Production Planning (PR)Artists Fees (inter Divisional)Four Corners (NewsCaff)Production Resources (PR)Corporation Information 2001(Board)Enterprise Bargaining (HR)Consultants Fees (inter Divisional)There were sixteen (16) reportsunder discussion at financialyear-end:State Review of NSW(inter Divisional)Sound Studio, Gore Hill(inter Divisional)National Training (HR)Marketing & Publicity (inter Divisional)Property Services (F&SS)

Data Security (inter Divisional)Corporate Information Systems(inter Divisional)Funds from external sources(inter Divisional)Licensee Royalties (Enterprises)Trading Partner compliance(Enterprises)Television Commissioning (TV)NTL Contract (T&D)X Pert Project control (T&D)Corporate Information 2002 (Board)Spot Check review (inter Divisional)IT Service Costing (IT)Fraud ControlABC Group Audit has conducted anextensive fraud awareness campaignthat included the distribution of arevised fraud awareness brochure‘Working in an environment of Trust– A guide to fraud awareness at theABC’ around the Corporation, and anew awareness video ‘Fraud is a fiveletter word’.Australian National Audit OfficeABC Group Audit maintained astrong and close working relationshipwith the Australian National AuditOffice. There was closecommunication with KPMG (towhom the ANAO has outsourced theexternal audit work). The externalauditors continued to rely on ABCGroup Audit reviews.



Expenditure on consultants in 2001-02 was $2 194 832, an increase of $593 573 over the previous year.

$Corporate Affairs 131 003 Radio 20 470 Television 82 424 News and Current Affairs 21 972 Production Resources 201 024 Human Resources 131 267 Technology & Development 502 751

$Finance and Support Services 787 273Enterprises 1 124 Asia Pacific 178 673 Contents Right Management 92 767 New Media Services 38 866 State Directors 5 218 Total 2 194 832

Appendix 7 – Consultants

Discretionary GrantsThe ABC does not administer anydiscretionary grants and has notmade any discretionary grants in2001–02.

Judicial decisions and reviewsby outside bodiesThe Australian National Audit Officeconducted a review of the ABC’scorporate governance, tabled inParliament in April 2002. The report

and the ABC’s response isdiscussed in the CorporateGovernance Section, page 20.Matters referred to the Ombudsmanand the Australian BroadcastingAuthority for review are noted inCorporate Affairs Section, page 90.

Indemnities and insurancepremiums for officersThe ABC acquires professionalindemnity insurance and other

appropriate insurances underComcover including a Directors andOfficers’ Liability on terms andconditions which are consistent withprovisions of the CommonwealthAuthorities and Companies Act.

Appendix 8 – Other Required Reports

Section 80 of the ABC Act requiresthe Corporation to report on anumber of particular matters:• particulars of each broadcast by

the Corporation during the year towhich the report relates pursuantto a direction by the Ministerunder subsection 78(1) – No suchdirections were received duringthe year

• particulars of any broadcast bythe Corporation during that yearpursuant to a direction by theMinister otherwise than under thisAct – No such directions werereceived during the year

• particulars of any direction not tobroadcast matter that was givento the Corporation during thatyear by the Minister otherwisethan under this Act – No suchdirections were received duringthe year

• particulars of any request made tothe Board by the Minister duringthat year under subsection 8(2)and the action (if any) taken by theBoard in respect of the request –No such requests were receivedduring the year

• particulars of any gift, devise orbequest accepted by theCorporation during that year – TheCorporation received no gifts ordonations within the meaning ofsection 80 of the Act

• particulars of any advice receivedby the Board during that year fromthe ABC Advisory Council – SeeAppendix 16

Other reporting requirement underSection 80 of the ABC Act areincluded as follows:• codes of practice developed

under subsection 8(1) – Appendix 19

• corporate plan performancesummary – Page 25

• activities under subsection 25A –see financial section

• particulars of significant changesof transmission coverage andquality – see Technology andDevelopment and Outcomes 2pages 98 to 101 and Outcome 3page 102.

Appendix 9 – Report on Particular Matters



ABC Policy SummaryOccupational health and safety(OH&S) is the responsibility of allemployers; from the Board andExecutive Directors through to everyABC employee and manager as wellas contractors to all ABC Divisions.It extends to all visitors on all ABCsites Australia-wide. It requires theABC to manage its workplace riskseffectively and systematically.To operate effectively it requiresaccurate data and professionalinformation to guide choices toestablish safe sites and safe systemsof work. It also requires supervisionand adequate training. It must beand is supported by pro-activemanagement activity, ongoingaccountability, and the voluntarywork of elected Health and SafetyRepresentatives (HSRs) as well asstate-based Health and SafetyCommittees to monitor and drivepositive OH&S outcomes. A vital component is consultationwith ABC employees. In addition tothe roles and structures above,consultation also occurs throughvarious enterprise agreements.

DevelopmentsThe primary aim of OH&S is theprevention of workplace injury anddisease. It must take into accountthe 10 primary elements of theSafetyMAP system that Comcare,the ABC’s insurer and regulator,recently used to investigate theCorporation’s OH&S Management

Systems in three Divisions in Qld,NSW and Victoria. The 10 elementsare: Building and SustainingCommitment; DocumentingStrategy; Contract Review andDesign Control; Purchasing andControl of Product; Management ofthe Work Process; MonitoringStandards; Reporting and CorrectingDeficiencies; Managing Movementand Materials; Collecting and UsingData; and Developing Skills andCompetencies. The Human Resources Division isinvolved in a Risk and AssetManagement initiative to develop anon-line ‘Incident Reporting System’and database. This will enable betterdata collection, analysis anddissemination to relevant parties. Thesystem will significantly contribute tothe creation of a safer workplaceand, over time, lower the cost ofworkers compensation and publicliability claims and premiums. A recent risk managementassessment of new furniturepurchases for the combined Ultimosite has led to the purchase ofworkstations that exceed theAustralian Standard, i.e., heightadjustable. Good workstationfurniture, coupled with theergonomic workstation assessmentsprogram and a proposedergonomics awareness program isan active attempt to eliminateOccupational Overuse Syndrome(OOS) presently making up 69% ofthe ABC’s workers compensationclaims costs.

Various other initiatives completed inconjunction with other Divisionsinclude: Development of a nationalLegionella communicationprocedure, and the Promotion andapplication of the risk assessmentprocess to a variety of activitiescarried out by ABC staff, includingthose where the ABC physicallyinteracts with the public. In the unfortunate circumstanceswhere injuries do occur, the ABC’sCompensation and RehabilitationManagement is seeking to: expediteaccess of employees to necessaryservices and support; promoteappropriate management of claims;promote early and durable Return toWork outcomes through theimplementation of rehabilitationprograms; collect and analyseincident data to identify trends withinthe workplace; control claims coststhrough the implementation of returnto work programs to reduce ‘losttime’.

Statistics 2001–02 There were 197 OH&S relatedincidents reported during the year.There were 99 accepted claims forworkers’ compensation that had adate of injury falling into the 2001–02period. The total cost to date ofthese claims is approximately $212 701. During the yearapproximately 170 individualergonomic workstation assessmentswere conducted within NSW, VICand QLD.

Appendix 11 – Occupational Health and Safety

Expenditure on market research and advertising forthe year 2001–02 was $7 551 850, an increase of$2 596 342 on the previous year. The Corporationutilises advertising agencies and market researchorganisations predominately to promote Enterprisesand Television programming.

2001–2002 2000–2001$ $

Advertising 4 845 703 2 624 605Market Research 2 706 147 2 330 903

Total 7 551 850 4 955 508

Appendix 10 – Advertising and Market Research



Compliance withPerformance ReportingFrameworkThe ABC is required to report on itsperformance in meeting theCommonwealth Disability Strategyunder two of the designated coregovernment roles of Employer andProvider.

EmployerEmployment policies, proceduresand practices comply with therequirements of the DisabilityDiscrimination Act 1992.The ABC Disability Action Plan andoverall Equity and DiversityManagement Plan include strategiesfor recruitment and selection,training, development and support,redundancy and redeployment.Guidelines advise on selectionprocesses, merit selection, andavoidance of stereotyping,assumptions, and discrimination.The ABC policy for access andequity for people with disabilities isavailable to staff on the ABC’sintranet site.The ABC’s Workplace Values andCode of Conduct embraces thevalues and principles ofdemonstrating fairness, equity andprofessional behaviour with areference to disability discrimination.During the year the ABC heldlaunches in Sydney, Adelaide,Brisbane and Perth to continue toacknowledge the ABC’s 2000 PrimeMinister’s Employer of the YearAward for disability employment. Thelaunches, which featured tworesources – a video on disabilityawareness in employment and aprogram maker’s guide on the issuesand portrayal of people withdisabilities – provided opportunitiesfor ABC management and staff andthe local communities to liaise andfoster relationships in regard todisability contacts and raiseawareness of disability issues.The ABC is a member organisationof Employers Making A Difference,the Australian employers’ network onincreasing disability employmentopportunities and awareness.Recruitment information for potentialjob applicants is available inaccessible formats on request.

Accessible formats are available forpotential job applicants and havebeen provided during the year bymail, fax, email and online onrequest. The turnaround forresponding to accessible formatrequests is usually the same as forother requests. Advertisements havealso been included on the Internet.The ABC’s central recruitment grouphas not received any requests foralternate formats for applicants withdisabilities other than the range offormats available.Agency recruiters and managersapply the principle of ‘reasonableadjustment’.Information on the principles ofreasonable adjustment has beenprovided to managers and thoseresponsible for recruitment. During2001–02 management and staffbriefing sessions on diversity,harassment and reasonableadjustment have been conducted inSydney, Adelaide, Brisbane andPerth. Health and Safetyrepresentatives in Melbournereceived information on ‘reasonableadjustment’.Training and development programsconsider the needs of staff withdisabilities.The ABC’s Disability Action Planincludes strategies on training,development and support. The ABCthrough its performancemanagement system ensures that allstaff, including people withdisabilities, have their training needsidentified and addressed. The ABChas attained status as a RegisteredTraining Organisation which includesmeeting standards of training andaccommodation that is inclusive ofpeople with disabilities. BuildingServices have been consulted aboutthe need for training rooms andfacilities to be accessible.Training and development programsinclude information on disabilityissues as they relate to the contentof the program.ABC journalists and program makershave received a copy of thepublication, You can make adifference, which promotesunderstanding of the issues andconsideration of the portrayal ofpeople with disabilities. A video,

employAbility on disabilityemployment and awareness hasbeen produced for training purposes.Information sessions and workshopswere conducted during the yeararound Australia about the ABC’sEquity and Diversity ManagementPlan and the harassment anddiscrimination policy, including theobjectives and strategies of theDisability Action Plan and referencesto people with disabilities. Healthand Safety representatives inMelbourne received training on theissues for people with disabilities inthe workplace. Staff inductioninformation includes the ABC’sworkplace diversity and harassmentdiscrimination policies.Complaints/grievance mechanism,including access to externalmechanisms, are in place to addressissues and concerns raised by staff.The ABC Prevention of WorkplaceHarassment and DiscriminationPolicy explains what discriminationand harassment mean,responsibilities of management andstaff, informal and formal complaintresolution, access to externalcomplaints mechanism and theappointment and role of workplaceharassment contact officers. Thepolicy has been reviewed to coveradditional areas such as bullying andaddress broader legislation. Arevised policy will be issued anddistributed widely. Contact officersare reviewed annually and trained;eleven new contact officers wereappointed in 2001–02.Brochures about the policy, listingcontact officers and specificallyreferring to disability discriminationare sent to all staff. Posters areupdated annually with the names ofcontact officers for each state andthe Human Resources Intranet siteincludes the harassment policy andemployment agreements.The ABC’s employment agreementsinclude provisions for consultationand settlement of individualgrievances and other disputes andthe performance managementsystem has provision for appeals.A widely publicised free professionalcounselling service for staff and theirfamilies is provided through the ABCEmployee Assistance Program.

Appendix 12 – Commonwealth Disability Strategy



ProviderProviders have establishedmechanisms for qualityimprovement and assurance.The ABC has several mechanismsin place, including a Code ofPractice, Service Commitment, andEditorial Policies. Editorial Policiescover a range of areas and includeprogram standards on portrayal,discrimination and stereotypes,including reference to people withdisabilities and captioningstandards.The ABC Advisory Council makesrecommendations to the ABCBoard on programming issues andholds small group consultations toobtain community views on ABCprograms and services. Current

members of the Council includepeople with disabilities.Providers have an establishedservice charter that specifies theroles of the provider and consumerand service standards whichaddress accessibility for peoplewith disabilities.A statement of what audiences andcustomers can expect in theirdealings with the ABC isincorporated in the ServiceCommitment. Access for peoplewith disabilities is provided throughcaptioning, accessible televisionand websites. Guidelines havebeen developed specifically tomake ABC television services moreaccessible for people who are blindor have a visual impairment orlimited reading comprehension.

Complaints/grievance mechanisms,including access to externalmechanisms, are in place toaddress issues and concernsraised about performance.The ABC’s Editorial Policies, Codeof Practice and ServiceCommitment include extensiveguidelines for dealing with programcomplaints and the range ofmethods of lodging complaints.The guidelines include the optionfor people who are not satisfiedwith the ABC’s response to acomplaint about a code of practiceissue that they can refer theircomplaint to an independent body,the Australian BroadcastingAuthority. There is a TTY facilityavailable for the purpose ofcontacting the ABC about servicesand programs.

Performance Pay for ABC Executiveswas bought out under clause3.2.1(d) of the Senior EmploymentAgreement 2001. A newperformance management system iscurrently being rolled out which will

re-introduce the notion of executivereward for exceptional performancebut until a full review cycle has beencompleted, payments are notexpected until 2002–2003.

ABC Shopsperformance pay46 ABC Retail employees receivedbonuses totalling $363 825, anaverage of $7 909 per employee.

Appendix 13 – Performance Pay



Appendix 14 – Staff Profile

Total ABC Staff Strength, June 2002

DIVISION ACT NSW NT O/S QLD SA TAS VIC WA Total % to2002 Total

Content Rights 2.79 140.67 3.00 3.80 10.33 4.00 29.07 4.58 198.23 4.65

Corporate Affairs 1.00 30.53 1.00 1.00 33.53 0.79

Corporate-Wide Initiatives 0.00

Development 1.00 7.87 1.00 2.00 7.58 1.00 4.07 1.00 25.52 0.60

Enterprises 3.47 129.40 2.02 13.72 9.53 1.99 17.54 7.62 185.29 4.35

Finance & Support Services 1.00 134.26 2.88 10.21 33.76 10.30 28.02 11.45 231.89 5.44

Human Resources 0.40 53.40 0.07 4.00 27.95 2.00 8.21 4.77 100.79 2.37

New Media 57.66 11.30 3.16 19.70 1.00 92.82 2.18

News & Current Affairs 43.01 297.72 25.27 22.00 117.94 61.50 44.17 84.83 65.18 761.62 17.88

Production Resources 51.51 409.61 33.51 67.08 85.01 65.69 247.34 68.39 1 028.16 24.14

Radio 25.88 364.28 34.92 114.77 88.25 39.21 232.21 79.94 979.47 22.99

State & TerritoryDirectors 2.00 4.00 2.00 2.00 1.00 2.00 2.00 2.00 17.00 0.40

Tech & Distribution 13.00 266.26 9.00 28.60 24.00 25.58 53.00 28.25 447.68 10.51

Television 2.49 119.03 2.63 1.93 7.38 4.82 15.40 3.86 157.53 3.70

Grand Total 147.54 2 014.69 116.30 22.00 377.35 360.45 200.77 742.39 278.03 4 259.52 100.00

% to Total 3.46 47.30 2.73 0.52 8.86 8.46 4.71 17.43 6.53 100.00

NOTES:

1. Values in full-time equivalents;2. Statistics current as at 30 June 2002;3. Attribution of staffing statistics based on current

cost centre and divisional structures.

Gender Breakdown Head count % to total

Female 2 324 47.17Male 2 603 52.83

Grand Total 4 927 100.00



The ABC complies with the requirement of Section 526A of the Environment Protection and Biodiversity ConservationAct 1999. The ABC was registered with Environment Australia in May 2002 and is currently in the planning stage of anEnvironment Management System, identifying the ABC’s operations and any major environmental impacts from theseoperations.

Summary of Recommendations, Responses and Commendations 2001-02

Program Topic Addressee Response

Landline Recommends timeslot Director News It is the view of Television that R1/3/01 not be changed. & Current Affairs the program timeslot be changed.

Australia Talks More emphasis on to Director Television Noted. Program not continuing and willR2/3/01 regional social, education be replaced by program looking at

and health issues. broad range of issues.

Director Radio It would be impractical to givewarnings every time results arebroadcast. Different time zonesthroughout Australia makes uniformtime calls impossible.

Director Television Landline moved to allow for familyviewing timeslot in the schedule.

MembersMrs Carole MillerMs Sascha WalkleyMr Nick MoraitisMrs Lorna Condie

Ms Francesca BeddieMr Phil WoodMs Anita TurnerMr Glyn Parry

Mr Jeff HeathMs Deborah Klika (Convenor)Sir John YocklunnMrs Rosemary Champion

Appendix 15 – Ecologically sustainable developmentand environmental performance

Appendix 16 – ABC Advisory Council

The Big Picture Disappointment that Director Television Noted. ABC TV broadcasts over 600 of R3/3/01 documentary series has ended. documentaries annually.

Promotions, More creative use of Director Television Noted and table showing that about fillers R1/1/02 time between programs 2 or 3 minutes in every hour used for

program and product announcementsand has changed little over three years.

ABC Online Personalisation and Director New Media A project ‘My ABC’ is currentlyR2/1/02 customisation of web pages and Digital Services underway allowing users to personalise

content.

Time Delay Attention to time zones when Director News Cannot hold up news or results.R3/1/02 giving sports results, talkback, and Current Affairs

time calls and news.

continued >



continued overpage >

Summary of Recommendations, Responses and Commendations 2001–02 Cont.


Sports Results Self congratulatory tone to Director News and Accepts that some presenters can beR4/1/02 sports results and reference to Current Affairs over nationalistic and is monitoring

Australian participation above the problem.others, Winter Olympics example.

Director Radio Firsts for Australia in Winter Olympicsso understandable enthusiasm.But point acknowledged regardingcoverage of other nations.

Landline Recommends daytime Director Television A number of changes made to R5/1/02 repeats of current affairs schedule to reinvigorate ABC TV

programs continue. daytime viewing and daytimeaudiences have declined. Alternatedaytime viewing times continue for anumber of current affairs programs.

Youth Programs Consider concept of Director Television Australia Talks series ended afterin Regions occasional TV programs eleven episodes. It was extremely R5/2/02 involving young people in expensive to produce and Division

Australia Talks style in decided on more cost effectiveregional areas. and efficient ways to increase content

for regional and youth audiences.There are many programs beingdeveloped with regional and youththemes and involving regional inputand productions.

WA Local Radio Opportunity for ABC Local Director Radio Radio has been considering impact of R1/2/02 Radio with closure of WA 6NR closure and continues to

Curtin University radio station. review situation.

Program Guide Need to keep Online Director New Media Online uses best information availableOnline R2/2/02 program guide up to date. and Digital Services from ABC scheduling database.

Not always aware when scheduleschange. New Media will monitor itsperformance.

Youth Logo Commends Fly and would like Director New Media New Media actively exploring ways R3/2/02 to see this initiative for young and Digital Services to present to youth audience and

people extended and promoted. researching youth interests and Suggests dedicated youth logo. perceptions of ABC through focus

groups and surveys.

Foreign Need for greater analysis Director News and The program’s brief is to be of broadCorrespondent and in depth coverage of Current Affairs interest and seek a deeperR6/2/02 issues from a wider perspective. understanding of international affairs.

Generally it meets this goal.

Youth Logo That ABC consider launching Director New Media Branding and logo strategy currently Competition a competition to design a and Digital Services being reviewed. Also marketingR4/2/02 youth logo. Learn Online to schools.

Foreign Postcards from Foreign Director News and Views noted.Correspondent Correspondents could be used Current Affairs– Postcards as ‘fillers’ between programs.R/7/2/02




Marketing Online should market to key Director new Media New Media promotes ABC Online toR8/2/02 organisations to increase and Digital Services schools and libraries and has quarterly

awareness and interaction with mail outs to update information.ABC Online services. Information is also sent to a number of

other community groups.

Corporate Suggests possibility of program Director Television Suggestion welcome and TV willWatch Program like Media Watch which looks consider developing programR9/2/02 at Corporate Australia. addressing issues of corporate

activity separate from its other businessprograms.

Australia All Some listeners feel Director Radio ABC Local Radio has been reviewing Over R10/2/02 Australia All Over is becoming Australia All Over to keep it fresh and

a little condescending focussed and takes on board theand self-indulgent. comments of the Advisory Council.

It remains most listened to program onLocal Radio.

Gardening Concern that Gardening Director Television Recent changes have brought newAustralia Australia new format too viewers and the program remains aR11/2/02 much like a commercial horticultural-based program that

lifestyle program. provides important and usefulinformation for real gardeners.

Responses to recommendationsmade at the final ABC AdvisoryCouncil meeting for the year2001–2002 will be reported in thenext annual report.

CommendationsThe ABC Advisory Council alsocommended a number of radio andtelevision programs and onlinecontent, including: coverage of theSeptember 11 attacks in the USA

and the war in Afghanistan; newyouth multichannel, Fly; drama series,Changi; the Federal Electioncoverage; the Hopman Cupcoverage; Online forums anddelicious. magazine.

Reviews 2001–02The Independent Complaints ReviewPanel investigated two requests forreview on the same program as onecomplaint. The complaints were fromMr Mike Nahan, Executive DirectorIPA, Melbourne, and Mr Peter Priest of

South Australia and alleged bias onthe Littlemore program of 9 April 2001concerning the Institute of PublicAffairs (IPA). The ICRP upheld the complaint in part,finding five errors of fact in the programbut did not uphold the complaint ofserious unfairness. The Panel noted

that Littlemore was a program ofcomment and opinion in which StuartLittlemore’s opinions were at the coreof the program’s basis for existence. Ittherefore concluded the threshold of‘serious unfairness’ was not crossed inregard to a high proportion of theprogram's content.

Appendix 17 – Independent Complaints Review Panel

The Freedom of Information Act 1982(FOI) gives the public the right toaccess documents held by the ABC.Schedule 2 Part 11 of the Act givesthe ABC an exemption in relation tomaterial which is program related.During the past year the ABC dealtwith eight requests for access to

documents under the FOI Act.One request was granted in full andone in part. One was denied as thedocuments requested did not exist,and another did not proceed becauseno application fee was received.In two requests exemptions wereclaimed, one of these proceeded to

internal review in which exemptionsclaimed were upheld. One matterlapsed when no respondence wasreceived to notification of charges toretrieve documents. One request forreview by the Administrative AppealsTribunal was settled before beingheard by the Tribunal.

Appendix 18 – Freedom of Information

Summary of Recommendations, Responses and Commendations 2001–02 Cont.



1. PreambleThe ABC’s place in the broadcastingsystem is distinctive because of itsCharter, which gives the Corporationunique responsibilities, and becauseof other provisions under theAustralian Broadcasting CorporationAct, 1983, which give the Corporationparticular responsibilities, for example,the provision of an independent newsservice.The ABC Act guarantees the editorialindependence of the Corporation’sprogram services. The ABC holdsits power to make programmingdecisions on behalf of the peopleof Australia. By law and conventionneither the Government norParliament seeks to intervene inthose decisions.

2. General Program CodesThe guiding principle in theapplication of the following generalprogram codes is context. What isunacceptable in one context maybe appropriate and acceptable inanother. However, the use oflanguage and images for no otherpurpose but to offend is notacceptable.The code is not intended to bancertain types of language or imagesfrom bona fide dramatic or literarytreatments, nor is it intended toexclude such references fromlegitimate reportage, debate ordocumentaries. Where appropriate,audiences will be given advancenotice of the content of the program.

2.1 Violence. Particular care must be taken in thepresentation or portrayal of violence.The presentation or portrayal ofviolence must be justifiable, orelse the material should not bepresented. In news and current affairsprograms, violent events shouldnever be sensationalised orpresented for their own sake.In drama programs, the aim is notto see how much violence will betolerated, but how little is necessaryto achieve honest ends withoutundue dramatic compromise.

2.2 Language. Variations of language favoured bydifferent groups of Australians arevalid and have their place inprograms. On occasions, thelanguage of one group may bedistasteful to another. Use of suchlanguage is permitted provided it isnot used gratuitously and providedthe language can be justified in thecontext of, for example, news andcurrent affairs reporting, fiction,documentary, dramatisation,comedy and song lyrics.

2.3 Sex and Sexuality. Provided it is handled with integrity,any of the following treatments ofsex and sexuality may beappropriate and necessary to aprogram:• it can be discussed and reported

in the context of news, informationor documentary programs;

• it can be referred to in drama,comedy, lyrics or fictionalprograms; and

• it can be depicted, implicitly orexplicitly.

2.4 Discrimination. To avoid discrimination programsshould not use language or imagesin a way which is likely to disparageor discriminate against any personor section of the community onaccount of race, ethnicity, nationality,sex, marital or parental status, age,disability or illness, social oroccupational status, sexualpreference or any religious,cultural or political belief or activity.The requirement is not intended toprevent the broadcast of materialwhich is factual, or the expression ofgenuinely-held opinion in a news orcurrent affairs program, or in thelegitimate context of a humourous,satirical or dramatic work.

2.5 Privacy. The rights of individuals to privacyshould be respected in all ABCprograms. However, in order toprovide information which relates toa person’s performance of publicduties or about other matters ofpublic interest, intrusions upon

privacy may, in some circumstances,be justified.

3. Specific ProgramCodes

3.1 Children’s Programs. While the real world should not beconcealed from children, specialcare will be taken to ensureprograms children are likely towatch unsupervised will not causealarm or distress.

3.2 Religious Programs. Religious programs includecoverage, explanation, analysis,debate and reports about majorreligious traditions, indigenousreligions, new and innovative spiritualmovements as well as secularperspectives on religious issues.It does not promote any particularbelief system or form of religiousexpression.

3.3 Indigenous Programs. Program makers and journalistsshould respect Aboriginal and TorresStrait Islander cultures. Particularcare should be exercised in thecoverage of traditional culturalpractices such as the naming ordepicting of the deceased.

3.5 Closed Captioning forPeople who are HearingImpaired or Deaf.

Closed caption programs will beclearly marked when programinformation is provided to the pressor when captioned programs arepromoted. Where possible, opencaptioned advice will be provided iftechnical problems preventscheduled closed captioning.Television programs broadcast inprime time (6pm – 10.30pm) andnews and current affairs programsbroadcast at any time are captionedin accordance with the BroadcastingService Act (1983 as amended).Addresses to the nation and eventsof national significance will betransmitted with closed captioning.The ABC will endeavour to increasethe amount of closed-captioningprogramming, as resources permit.

Appendix 19 – ABC Code of Practice forBroadcast Programs, 2002



3.6 Accessible Television forPeople who are Blind orHave a Visual Impairment orLimited ReadingComprehension.

Where material appears in textformat on the screen, the ABC willendeavour to provide it in audio aswell, subject to availability ofresources and considerations ofcreativity, editorial integrity andimmediacy.

4. News and CurrentAffairs Programs

This section applies to all programsproduced by the News and CurrentAffairs Division of the ABC and otherinformation programs that compriseboth news and information relatingto current events. ABC programswith significant factual content whichdo not comprise both news andinformation relating to current eventsare dealt with in section 5 below.4.1 Every reasonable effort must bemade to ensure that the factualcontent of news and current affairsprograms is accurate. Demonstrableerrors will be corrected in a timelymanner and in a form most suited tothe circumstances.4.2 Every reasonable effort must bemade to ensure that programs arebalanced and impartial. The commitment to balance andimpartiality requires that editorial staffpresent a wide range of perspectivesand not unduly favour one over theothers. But it does not require themto be unquestioning, nor to give allsides of an issue the same amountof time.4.3 Balance will be sought throughthe presentation, as far as possible,of principal relevant viewpoints onmatters of importance. Thisrequirement may not always bereached within a single program ornews bulletin but will be achieved assoon as possible.4.4 Editorial staff will not be obligedto disclose confidential sourceswhich they are entitled to protect atall times.4.5 Re-enactments of events will beclearly identified as such andpresented in a way which will notmislead audiences.4.6 If reported at all, suicides will bereported in moderate terms and willusually avoid details of method.

4.7 Sensitivity will be exercised inbroadcasting images of or interviewswith bereaved relatives and survivorsor witnesses of traumatic incidents.

4.8 News Flashes. Care will be exercised in theselection of sounds and imagesused in news flashes andconsideration given to the likelycomposition of the audience.

4.9 News Updates and NewsPromotions.

Television news updates and newspromotions should not appear atinappropriate times, especially duringprograms directed at young children.They should include very little violentmaterial and none at all in the lateafternoon and early evening.

5. Factual Programs This section applies to all ABCprograms with significant factualcontent which do not comprise bothnews and information relating tocurrent events. 5.1 The ABC is committed toproviding programs of relevance anddiversity which reflect a wide rangeof audiences’ interests, beliefs andperspectives. In order to providesuch a range of views the ABC maybroadcast programs which explore,or are presented from, particularpoints of view. 5.2 Every effort must be made toensure that the factual content ofsuch programs is accurate and incontext and does not misrepresentviewpoints.5.3 Demonstrable errors of fact willbe corrected in a timely manner andin a form most suited to thecircumstances.5.4 Editorial staff will not be obligedto disclose confidential sourceswhich they are entitled to protect atall times.5.5 Re-enactments of events will beclearly identified as such andpresented in a way which will notmislead audiences.

6. Promotions forPrograms

Program promotions will bescheduled so as to be consistentwith the nature of surroundingprograms.

7. WarningsWhere appropriate, the audience willbe given advance notice of programsor program segments which someviewers or listeners could finddistressing or disturbing.

8. Television ProgramClassifications

This system of television programclassification applies the Guidelinesfor the Classification of Films andVideotapes issued by the Office ofFilm and Literature Classification andcurrent at the time of publication ofthis Code of Practice.Programs having a particularclassification under the Office of Filmand Literature ClassificationGuidelines may be modified so thatthey are suitable for broadcast orsuitable for broadcast at particulartimes.

8.1 ClassificationG — General (suitable for all ages)G programs, which include programsdesigned for pre-school and schoolage children:– are suitable for children to watch

on their own;– may be shown at any time.PG — Parental Guidance (parentalguidance recommended for personsunder 15 years) PG programs:– may contain adult themes and

concepts which, when viewed bythose under 15 years, may requirethe guidance of an adult;

– may be shown between 8.30 a.m. and 4.00 p.m. onweekdays7.30 p.m. and 6.00 a.m. on anyday of the week.

M — Mature Audience programsandMA — Mature Adult Audienceprograms– are programs which, because of

the matter they contain orbecause of the way it is treated,are recommended for viewing onlyby persons aged 15 years or over.

M programs may be shownbetween:

noon and 3.00 p.m. on weekdaysthat are school days8.30 p.m. and 5.00 a.m. on anyday of the week.



MA programs may be shownbetween:

9.30 p.m. and 5.00 a.m. on anyday of the week.

While most adult themes may bedealt with, the degree of explicitnessand intensity of treatment willdetermine what can beaccommodated in the M and MAclassifications — the less explicit orless intense material will be includedin the M classification and the moreexplicit or more intense material,especially violent material, will beincluded in the MA classification.X programs and unmodified Rprograms (not suitable for television)– contain material which cannot

appropriately be classified as G,PG, M or MA because thematerial itself or the way it istreated renders them unsuitablefor television;

– must not be shown at all.

8.2 Implementation Guidelines.The time zones for each programclassification are guides to the mostlikely placement of programs withinthat classification. They are not hardand fast rules and there will beoccasions on which programs orsegments of programs appear inother time-slots, for example, a PGprogram or segment of a programdesigned for teenage viewers couldappear before 7.30 p.m. if that is thetime most suitable for the targetaudience, or a PG segment in anarts program could appear during aweekend daytime program. There must be sound reasons forany departure from the time zone fora program classification.Programs which are seriouspresentations of moral, social orcultural issues, may appear outsidetheir normal classification periodprovided that a clear indication of thenature and content of the program isgiven at its commencement.

8.3 Television ClassificationSymbols.

The classification symbol of the PG,M or MA program (except news,current affairs, sporting and generalinformation programs other thandocumentaries) being shown will bedisplayed at the commencement ofthe program.The classification symbol of the PG,M or MA program (except news,current affairs, sporting and generalinformation programs other thandocumentaries) being promoted willbe displayed during the promotion.

8.4 Consumer Advice. Audio and visual consumer adviceon the reasons for an M or MAclassification will be given prior to thecommencement of an M or MAprogram.

9. Complaints9.1 This Code of Practice does notapply to any complaint concerning aprogram which is or becomes thesubject of legal proceedings or anycomplaint which is made to the ABCmore than six months after thebroadcast to which it refers.Complaints that the ABC has actedcontrary to this Code of Practiceshould be directed to the ABC in thefirst instance. Phone complainantsseeking a written response from theABC will be asked to put theircomplaint in writing. However, allsuch written complaints will receive aresponse from the ABC within 60days of the complaint being made.The ABC will make a reasonableeffort to provide an adequateresponse to complaints about Codeof Practice matters, except where acomplaint is frivolous, vexatious ornot made in good faith or thecomplainant is vexatious or notacting in good faith.

9.2 Independent ComplaintsReview Panel.

The ABC Board has established anIndependent Complaints ReviewPanel (ICRP) to review writtencomplaints which relate toallegations of serious cases of bias,lack of balance or unfair treatmentarising from an ABC broadcast orbroadcasts. If a complainant making such anallegation does not receive aresponse from the ABC within sixweeks or is not satisfied with theresponse, the complainant may askthe Convener of the ICRP to acceptthe complaint for review. Furtherinformation can be obtained from theConvener, Independent ComplaintsReview Panel, GPO Box 688,Sydney, NSW 2001 or by phoning(02) 8333 5639.If the Convener rejects the complaintor if the complainant is dissatisfiedwith the outcome of the review andthe complaint is covered by the ABCCode of Practice, the complainantmay make a complaint to theAustralian Broadcasting Authorityabout the matter.

9.3 Australian BroadcastingAuthority.

If a complainant:• does not receive a response from

the ABC within 60 days; or • the complainant is dissatisfied

with the ABC response; or • the complainant is dissatisfied

with the outcome of the ICRPreview (as mentioned above); and

• the complaint is covered by theABC Code of Practice;

the complainant may make acomplaint to the AustralianBroadcasting Authority about thematter.



The ABC’s Service Commitment is a statement of what individuals are entitled to expect in their dealings with theABC. The Service Commitment sits beside a number of other Corporate documents, particularly the ABC Code ofPractice and Editorial Policies.The Service Commitment is freely available to members of the public, including through the ABC’s website. The tablebelow summarises ABC performance against it service commitments:

Appendix 20 – Performance Against ServiceCommitment

The ABC is committed to:

• Treating audience members withfairness, courtesy and integrity

• Respecting legitimate rights toprivacy and confidentiality

• Complying with relevant legislationsuch as the CommonwealthFreedom of Information Act 1982

• Responding to audience enquiriespromptly and as comprehensivelyas possible;

• welcoming comments andanswering, as far as possible, allwritten correspondence;

• welcoming and responding tocomplaints;

• providing accurate information;

• Making information such as theService Commitment and theABC Code of Practice freelyavailable

• Making program information,including closed caption detailsand timely advice on programchanges, widely available

• Monitoring audience concernsthrough phone calls, mail andpress coverage; ensuring relevantstaff are provided with details ofaudience response to programs

Measure

Whether this is a significant subjectof complaint

Whether this is a significant subjectof complaint

Number of FOI requests receivedand ABC response

Statements welcoming commentsand complaints;

number of calls logged by capitalcity switchboards; emails and lettersto Audience & Consumer Affairs;

number of complaints upheld byreview bodies.

Whether such information is madefreely available

Whether ABC provides suchinformation; complaints receivedfrom audiences

Whether phone calls, mail and presscoverage are monitored for audienceconcerns; whether relevant staff areprovided with audience responseinformation

Performance 2001–02

Rarely a subject of complaint

Rarely a subject of complaint

See FOI report, Appendix 18

Comments and complaints arepublicly welcomed in statements onwebsite, in Annual Report andService commitment; individualcorrespondents are thanked for theirfeedback; details of audiencecontact, ICRP and ABA reviewbodies see Corporate Affairs Sectionpage 90

Available from ABC Online, ABCShops and offices throughoutAustralia

Available through press, on-airannouncements and on ABCwebsite.

Daily and weekly monitoring; reportsavailable via intranet and distributedto program areas and other keystaff; regular reports and analysis toABC Board



International Awards2001 Freeze FrameInternational Festival of Filmsfor ChildrenThe National Film Board of CanadaKids Prize (Best Animated Short):Possum’s Rest, Nick Hilligoss.

2001 Phonurgia Nova Awards,FranceGrand Prix for Art and SoundDesign: Containers – The ListeningRoom, Sherre DeLys and RussellStapleton.

3rd Coast Audio Festival andDocumentary Competition,ChicagoRadio Section: Von Trapped –Radio Eye, Natalie Kestecher

Banff Television Festival,CanadaBest Popular Science and NaturalHistory Program: Silhouettes of theDesert, David Curl.

Chicago InternationalTelevision CompetitionGold plaque in the Science/Naturesection: Lizard Island, RichardSmith

Enviro Film 2002 FestivalPrize of the General Director of theSlovak Environmental Agency:Kangaroo Island, Gordon Glenn

French-Australian Chamber ofCommerce and IndustryFrench Flair Award 2001: ABCClassic FM for its contribution toFrench culture in Australia throughmusic.

International Exhibition ofArchitectural Films in SpainBest Cinematography: Director ofPhotography Matthew Temple.

International Youth Library inMunichThe White Ravens 2002: ABCChildren’s book A is for Aunty byElaine Russell

Japan Wildlife FestivalHuman/Animal Award: Island Life –Christmas Island.

New York Festivals AwardsTV News Program Gold Award:Mark Corcoran, ForeignCorrespondent: Sierra Leone –Soldiers of FortuneTV News Program Silver Award:Mark Corcoran, ForeignCorrespondent: Iran: The GoldenCrescentTV Documentary InternationalAffairs/UN Choice Bronze Award:Get Anwar, Evan Williams andVirginia MoncrieffTV Documentary Science andTechnology: Human Genome:Breaking the Code, DugaldMaudsleyNatural History Unit Bronze Medal:Island Life: Macquarie Island. WadeFairleyMini-series Silver: Changi: Seeing isBelieving, Bill Hughes, Kate WoodsStation/ Image Promotion Silver:Go Wild This Winter, Philip DicksonBest Soundtrack/Audiomix Silver:Uncommon Genius (Savants),Mark Walker.

Third Coast International AudioFestivalBest Documentary Bronze Award:Von Trapped, Natalie Kestecher

United Nations Association ofAustralia World EnvironmentalPrizeBali Turtles, Evan Williams, VivienneAltman

United Nations AssociationMedia Peace AwardsRadio Category: BackgroundBriefing program Battered Woman,Belinda HawkinsPromotion of AboriginalReconciliation: Australian Story;A Bridge Over Myall Creek.Reporting on asylum seekers andrefugees: Peter Mares Asia Pacific

Welsh Development AgencyAward for Excellence inInternet BroadbandABC Broadband.

Commonwealth BroadcastingAssociation’s 2001 Elizabeth RAwardJudith Walker Head of ABC LegalServices for ExceptionalContribution to Public ServiceBroadcasting.

National AwardsABC Local Radio AwardsBest Community Event of the Yearcategory: ABC Capricornia.

2001 Australian and NewZealand Mental Health ServiceMedia Achievement AwardBroadcast Category: PioneerClubhouse, Earshot, NatashaMitchell

2001 Australian InteractiveMultimedia Industry (AIMIA)AwardsExcellence in Interactive Children’sEntertainment: The Playground,ABC Online.Excellence in Internet Broadband:ABC Broadband

2001 ONYA Awards (AustralianOnline Music Awards)Most Popular Australian OnlineRadio Station Juried Awards: TripleJ, ABC OnlineCritics Choice for Best OverallAustralian Music Site: Triple J – “Two Thumbs Up”, ABCOnline.

2001 Australian Sports AwardsMedia Award: ABC Radio Sport’spresenter, Karen Tighe.

2002 National Awards forCinematographyCurrent Affairs – Tripod award :Reindeer Parade, ForeignCorrespondent, David MartinDistinction in Current Affairs:Caught in the CrossFire, FourCorners, Andrew Taylor Distinction TV Magazine: Street CarNamed 120Y, Arts Show, AndrewSadowDistinction: Freelance cameramen:The Road from Coorain and OneNight the Moon, Tristan Milani ACSand Kim Batterham ACS

Appendix 21 – Broadcasting Awards



AFI AwardsBest Actress in a Leading Role in aTV Drama Series: Kerry Armstrong,SeaChangeBest Episode in a TV DramaSeries: Producer Sally Ayre-Smithfor SeaChange – I Name Thee Bayof PearlsBest Episode in a Long RunningTV Drama Series: Producers RogerLe Mesurier, Roger Simpson andAlan Hardy for Something in the Air– That One Defining MomentBest Screenplay in a TV Drama:John Clarke and Ross Stevensonfor The Games – SolarBest Documentary: Bob Connollyand Robin Anderson – Facing theMusicBest Direction in a Documentary:Dennis O’Rourke – CunnamullaBest Cinematography in a Non-feature Film: Kim Batterham forOne Night the MoonBest Sound in a Non-feature film:Robin Anderson, Andrew Plain andRobert Sullivan for Facing theMusicOpen Craft Award in a non-featureFilm: Mairead Hanna, Kev Carmodyand Paul Kelly for the original score– One Night the Moon.

Australian Teachers Of Media(ATOM) AwardsBest Radio Audio Production –General category: Heywire, JustineMcSweeney, Richard MargetsonBest Short Form Documentary andBest Indigenous Resource: SnakeSpirit, Richard MooreBest Experimental Film: NoSurrender, Paul ClarkeOutstanding Online Resource,Commendation: New Media’s ABCOnline

ASSG Screen Sound Awards2001Best Achievement in Sound for adocumentary: Mark Walker andGunter Ericoli for UncommonGenius.

Athletics AustraliaMedia Merit Award: Shared byABC’s Grandstand and NewsLimited.Radio Coverage Award: RadioSport, Peter Walsh

National Athletics AwardsBest Radio Coverage: NationalGrandstand Peter WalshContribution to Athletics: NationalGrandstand

Australia Council of Deans ofEducation Incorporated(ACDE) Excellence inEducation Journalism Awards2001Radio Award: Open Learning, JoeGelonesi, for The Digital Degree,The Big Idea.

Australian Cycling AwardsBroadcast Media Award: TourDown Under, John Thompson-Mills

Australian Football League(AFL) Media AwardsBest Broadcaster during AFLseason: Radio Sport, GlennMitchell.Best Radio AFL Commentator:Radio Sport, Tim Lane.

Australian Live Music Awards2001Best Live Concert RadioBroadcast: Live At the Wireless,Triple JBest Emerging Act, NSW:Unearthed winner The SickPuppies.

Australian Music Centre AwardMost Distinguished Contribution tothe Presentation of AustralianComposition by an Organisation:The Listening Room.

Australian Sports AwardsMedia Award: Karen Tighe

AWGIES (Australian WritersGuild)Radio Original Awgie: Glissando24, Soundstage, Gillian BerryTelevision Original Award and theMajor Award: One Night the Moon( ABC/Opera Australia/NSW TVOffice SAFC/FFC co-production)

Commonwealth Media andAdvertising Awards, RealImages of Older AustraliansRadio Section: Life Matters serieson older people and sexuality

Logie Awards 2002Most Outstanding Children’sProgram: Round the TwistMost Outstanding ComedyProgram: The Micallef ProgramMost Outstanding DocumentarySeries: Australians At WarMost Outstanding News Coverage:ABC NewsMost Outstanding News Reporter:Geoff ThompsonMost Outstanding MiniSeries/Telemovie: Changi.

National Basketball LeagueMedia AwardBest Radio Coverage and BestNews Coverage: Adelaide 36ers’Willie Farley, Grandstand, PeterWalsh, Roger Wills and SpenceDenny

Promax Broadcast DesignConferenceGold: Best News/Current Affairspromo, producer Janie LalorSilver: Best Launch Campaign,ABCKidsGold BDA Award for the Best ID:ABCKids

Public Health AssociationMedia Awards 2001Radio Category: Stephen Skinner,producer for two Radio NationalBackground Briefing programs onAlcohol and Tobacco

Human Rights and EqualOpportunity AwardsHuman Rights Medal – Artsnon-fictionGeneral Media: Joint Winners, ToniHassan, The Health Report, TheHealth of Asylum Seekers inDetention and Peter MacEvoy,Debbie Whitmont, Four Corners,Inside StoryHighly Commended: Television:Ben Cheshire, ABC TelevisionRadio: Anne Barker, ABC Radio

Walkley AwardsBest Feature, Documentary orBroadcast Special: Toni Hassan,The Health of Asylum Seekers inDetention.Radio Current Affairs reporting: TimPalmer, Rockets in Ramallah/Deathin Bethlehem.



Radio News Reporting: NanceHaxton, Woomera DetentionCentre Riots.TV News and Current AffairsCamera Work: Ron Foley, FourCorners: Divided we Fall.Current Affairs Reporting (less than10 minutes): Josephine Cafagna,Stateline; Public Safety in Victoria.Commendation – BroadcastInterviewing: Jon Faine Wooldridgeand Phelps.International Journalism Award:Mark Corcoran, ForeignCorrespondent: Sierra Leone –Soldiers of Fortune.Coverage of Indigenous Affairs:Sally Neighbour and MoragRamsay, Four Corners: Catch Me IfYou Can.Highly Commended in TV NewsReporting: Dominique Schwartz.

Hitwise Top 10 websitesEntertainment – Radio category:triplej.abc.net.au No. 2 website forthe first quarter of 2002.

NetguideBest internet website in Australia’simmediate region: Radio Australia’sAsia Pacific gateway,goasiapacific.com

State and CommunityAwardsNew South Wales2001 NSW & ACTCinematography AwardsTV Station Breaks and Promoshighly commended: AndrewMcClymont for Dimensions’ titles.Single Camera NewsgatheringSilver: Andrew Sadow for RamallahStrikes.News Magazine Silver: LeventEroglu for Land Grab.News Magazine highlycommended: John Tesoriero forFromelle — The Forgotten Battle.TV Magazine Gold: Quentin Davisfor Australian Story – Inside OutChopper Read, and AndrewSadow for Streetcar Named 120Y.TV Magazine Silver: LaurenceMcManus ACS for Australian Story– Best of Friends.TV Magazine Highly Commended:Quentin Davis for Australian Story –A Sense of Destiny and The Battleof Bullo.

Current Affairs Gold: Levent Eroglufor Foreign Correspondent – GazaFCP, Andrew Taylor for FourCorners – Caught in the Crossfireand David Martin for ForeignCorrespondent – ReindeerSerenade.Current Affairs Silver: Neale Maudefor Four Corners – Left for Dead.Current Affairs Highly Commended:Quentin Davis for Mistress ofCeremonies, Andrew Taylor forFour Corners – Rogue State andNeale Maude for Four Corners –Water Pressure.Corporate Productions Gold:Laurence McManus ACS for Fraudis a five letter word.Documentaries Silver: Ron Foleyfor Uncommon Genius.Documentaries HighlyRecommended: Gregory Heap forTribal Frontier.Gold in the Corporate ProductionsCategory: The Fraud Awarenessvideo co-ordinated by ABC GroupAudit.

2001 NSW Sigma LandcareGold Media AwardThe Compass program, PeoplePower: Civil Society andVolunteering produced by PeterKirkwood.

Better Hearing Association’sMedia AwardsClear Speech Award: RichardMorecroft

MEAA Northern NSWBest News Series award: Mary-Louise Campbell, coverage of abrutal murder in Aberdeen.Best Sports Story: Craig Hamilton,sexual discrimination in the racingindustry.Best Radio Feature: Phil Ashely-Brown, the Heart series,Best Sports Feature: Phil Ashely-Brown, coverage of the NewcastleKnights grand final celebrations.Radio Journalist of the Year: PhilAshely-Brown.

Newcastle Business ClubAwards1233 ABC Newcastle forOutstanding Contribution to LocalBusiness.

South AustraliaSouth Australian Youth MediaAwardTriple J’s John Thompson-Mills’coverage of High Wired, an internetnewspaper written for students bystudents.

Barbara Polkinghorne Awardfor 2002Dominique Schwartz for hersignificant contribution to writingand the communication of ideas.

Western AustraliaAustralian JournalistsAssociation (WA)Radio Prize: 720 ABC PerthMornings presenter, Liam Bartlettfor an exposé of improperprocedures in the StateOmbudsman’s Office.

Better Hearing Association’sMedia AwardsClear Speech Awards: 720 ABCPerth Mornings presenter LiamBartlett, Radio Sport’s Grandstandpresenter Karen Tighe and WesternAustralia regional presenter,Suzannah Butcher.

WA Association of Mining andExploration CompaniesJudges Award: Russell Woolf forcoverage of the mining andresources sector.

WA Media Awards

Youth Media Award: PeterKapsanis, school drivertraining program.Best Overall Feature Item: PeterKapsanis report on launch ofHeywire.

Northern TerritoryBetter Hearing Association’sMedia AwardsClear Speech Award: Darwin Newspresenter Barbara McCarthy.

2001 Northern Territory HistoryAwardBill Bunbury and ProfessorGeoffrey Bolton, book and radioseries on the history of theNorthern Territory as it relates tothe rest of the continent. The$5 000 prize was spent onproducing a radio history of theNorthern Territory.



QueenslandAustralian Institute ofManagement’s QueenslandManagement ExcellenceAwardsProfessional Manager of the Year:Ross Quinn, ABC Capricornia(Rockhampton) Regional ProgramManager,.

Queensland AustralianCinematographers’ SocietyAwardsGold in the Arts Magazine ProgramSection: Brett Ramsay for the ABCArts Show story, John ElliotSculptor.Highly commended in the PublicAffairs section: Brett Ramsay forForeign Correspondent; Assam.Highly commended in the NaturalHistory Magazine section: JulianMather, Outstanding Australia.Highly commended in theDocumentary section: AnthonySines, Australian Story.

TasmaniaMEAA Journalism AwardsTasmaniaExcellence in Journalism: JudyTierneyWomen Tasmania Award: AirlieWard.

VictoriaBetter Hearing Australia,VictoriaBest and Clearest Radio VoiceAward: Local Radio Nightlifepresenter Tony Delroy.

Quill Awards for Excellence inVictorian JournalismBest Radio Current Affairs Report:Michele Fonseca for BeyondDetention: The Welfare of AsylumSeekers in the Community.Best TV current Affairs Feature:Josephine Cafagna for AmbulanceRoyal Commission.Highly commended in the BestBusiness Story in any medium:Brigid Donovan for Australian Story.Highly commended in the BestRadio Current Affairs Report:Virginia Trioli for 774 Drive.Highly commended in the Best TVCurrent Affairs the Grant HattamAward: Neheda Barakat and GeoffHutchinson.

Rural Press Club AwardsBest Feature Story: VictorianCountry Hour.Highly Commended: Helen BrownBush Telegraph.

Victoria Law Foundation LegalReporting Awards 2002Best Centenary of FederationReport: Damien Carrick for 100Years of Federation: Taxes, Treatiesand Endless Tinkerin.Highly commended in the BestReport on Radio: Damien Carrickfor Death, Doctors and the CriminalLaw.Best Report on Radio: BelindaHawkins for Background Briefing;The Battered Defence.Best TV Report of the Year:Heather Ewart for her story on thedeclining number of convictions inVictoria in rape cases.

ABC ClassicsARIA Award Best ClassicalRecordingVivaldi: Il flauto dolce – GenevieveLacy/Australian BrandenburgOrchestra

ABC MusicCMAA Country Music Awardsof AustraliaGolden Guitar awards in thefollowing categories –Female Vocalist of the Year- BeccyCole

Male Vocalist of the Year – AdamHarveyAlbum Of The Year – Adam Harvey,Workin’ OvertimeNew Talent Of The Year – KylieSackleyVocal Collaboration Of The Year –Josh Arnold and Lee Kernaghan,Thank God I’m A Country BoyVideo Clip of the Year – GinaJeffreys, Angel

Australian Performing RightsAssociation (APRA) AwardsMost Performed Country Work –Gina Jeffreys, Angel

Victorian Country MusicAwardsFemale Vocalist of the Year –Beccy Cole, Too Strong Too BreakMale Vocalist of the Year – AdamHarvey, Shake Of A HandDuo of the Year – Katherine Brittand Bill Chambers, It’s Not LoveBest New Talent – Josh ArnoldGold Album – The Wiggles, WigglySafariPlatinum Album – Triple J Hottest100 – Volume 9Double Platinum Album – Triple JHottest 100 – Volume 8

Appendix 22 – ABC Enterprises Awards



ABC Music Servicesand PublishingAustralian Guild of ScreenComposers AwardsBest Music for a News Program,Station ID or other PromotionRob Kitney, New ABC logocampaign

ABC BooksInternational Youth Library(Munich) White Ravens 2002A is for Aunty by Elaine Russell

Victorian and NSW Children’sChoice AwardsShortlisted: Nighty Night byMargaret Wild and Kerry Argent,Bob the Builder and the Elves byEmily Rodda

Australian Children’s BookCouncil AwardsEve Pownall Award for InformationBooksHonour Book: A is for Aunty byElaine Russell

Australian Publisher’sAssociation Design AwardsBest Designed Children’s SeriesCategoryWow! Amazing Science series andWhose series by Jeanette RoweShortlisted: Funny Little Bugs

ABC VideoMulti-PlatinumPlay School: Everybody Sing

Double PlatinumThe Wiggles: Hoop Dee DooBest Bits of the Late Show DVD

PlatinumBob the Builder: Mucky Muck,Trailer Travis, Bob’s Birthday,Naughty SpudLong Way to the TopLong Way to the Top DVDSeaChange: Perchance to dreamThomas the Tank Engine: Spooksand SurprisesHooley Dooleys: Pop

GoldSaddle Club: Adventure at PineHollows

Changi – Box SetBob the Builder: Pilchard goesFishing, Lofty to the RescueBananas in Pyjamas 2 for 1Hooleys Dooleys: Roll Up Roll UpThe Wiggles: Yule be WigglingBear in the Big Blue House:Dance FeverJazzJazz DVDThe Magic Pudding

GFK MarketingServicesHighest Selling Videos For2001Children’s: The Wiggles – HoopDee DooDocumentary: Blue PlanetMusic: Long Way To The TopTV Series: Changi

Highest Selling DVDs For 2001Children’s: Wallace and GromitDocumentary: Space: the FinalFrontierTV Series: Best Bits of The LateShow

Digital TelevisionAustralian Capital Territory

Canberra 9A

New South Wales

Manly/Mosman 30

Newcastle 37

Sydney 12

Northern Territory

Darwin 30

Queensland

Brisbane 12

Gympie 62

Gympie Town 62

Nambour 62

Sunshine Coast 62

South Australia

Adelaide 12

TasmaniaHobart 8

Victoria

Melbourne 12

Western AustraliaPerth 12

Analog TelevisionAustralian Capital TerritoryCanberra 9

Fraser 56

Tuggeranong 60

Weston Creek/Woden 55

New South WalesAdelong* 67

Albury North 56

Araluen 56

Armidale 33

Armidale North 5A

Ashford 5A

Balranald 39Batemans Bay/Moruya 9Bathurst 6Bega/Cooma 8Bonalbo 55Bouddi 67Bourke 7Bowral/Mittagong 33Braidwood 57Broken Hill 2Burra Creek* 55Byron Bay* 58Captains Flat* 55Cassilis 42Central Tablelands 1Central Western Slopes 11Cobar 2Coffs Harbour 60Collarenebri 30Condobolin 65

Appendix 23 – Television Transmitters



Coolah 56Cooma Town 56Cooma Town 0Cootamundra* 59Cowra 48Crookwell 45Darbys Falls* 58Deniliquin 9Dubbo 57Dungog 60Eden 1Emmaville 55Enngonia* 69Forster* 47Glen Innes 50Glengarry and Grawin* 67Gloucester 42Goodooga 8Gosford 46Goulburn 55Grafton/Kempsey 2Gunning* 58Hay 11Hillston* 62Illawarra 56Inverell 2Ivanhoe 6Jerilderie 10Jindabyne 60Junee* 58Kandos 60Khancoban 60Kings Cross 46Kotara 58Kyogle 57Laurieton 44Lightning Ridge 10Lismore East* 56Lithgow 32Lithgow East 55Lord Howe Island North* 9Lord Howe Island South* 8Manly/Mosman 42Manning River 6Mannus* 55Menindee 9Merewether 50Merimbula* 57Merriwa 8Mount Canobolas* 55

Mudgee 55Mungindi 10Murrumbidgee Irrigation Area 7Murrurundi 6Murwillumbah 60Narooma 0Newcastle 48Newcastle 5ANowra North 32Nymagee* 66Nyngan 3Oberon 57Ocean Shores* 56Peak Hill* 55Portland Town* 55Portland/Wallerawang 57Quirindi 5ARichmond/Tweed 6Stanwell Park 33SW Slopes/E Riverina 0Sydney 2Talbingo* 67Tamworth 55Tamworth City 2Tenterfield 29Thredbo 34Tottenham 10Tullibigeal* 69Tumbarumba* 66Tumut 57Tweed Heads 32Ulladulla 33Upper Hunter 8Upper Namoi 7Vacy 31Wagga Wagga 56Walcha 6Walgett 69Walwa/Jingellic* 56Warialda* 52Weilmoringle* 69White Cliffs* 69Wilcannia 8Wisemans Ferry* 67Wollongong 30Woronora* 46Wyong 42Young 11

Northern TerritoryAdelaide River 11

Alice Springs 7Alice Springs North* 69Ampilatwatja* 67Angurugu* 58Areyonga* 66Arlparra* 60Barunga* 66Batchelor* 69Bathurst Island 11Bathurst Island Wurankuwu* 59Bathurst Island* 69Beswick* 60Bickerton Island* 60Borroloola 6Bulman* 68Canteen Creek* 63Cattle Creek* 68Cooinda* 45Daguragu* 66Daly River 10Darwin 6Darwin North 55Darwin* 46Docker River* 51Docker River* 69Douglas Daly* 63East Alligator* 65Finke* 51Galiwinku 8Gapuwiyak* 69Groote Eylandt 7Haasts Bluff* 69Helen Springs* 68Hermannsburg* 66Hodgson Downs* 69Imanpa* 51Jabiru 8Jim Jim* 69Kalkaringi* 57Katherine 7Katherine Gorge* 62Kings Canyon Resort* 69Kintore* 60Kulgera* 69Laramba* 68Maningrida* 63Mary River* 65Mataranka 8McArthur River Mine* 69McArthur River* 59



Mereenie* 67Milikapiti* 69Minjilang* 69Mount Todd* 46Mount Liebig* 66Newcastle Waters 8Nhulunbuy 11Numbulwar* 69Nyirripi* 66Peppimenarti* 69Pine Creek 10Pularumpi* 69Robinson River* 59Santa Teresa* 68South Alligator* 56South Alligator* 65Tennant Creek 9Ti Tree* 67Tindal* 47Tipperary* 66Titjikala* 56Uluru* 69Urapunga* 68Wadeye* 69Warrego 60Warruwi* 69Werenbun* 65Willowra* 69Yirrkala* 9Yuelamu* 56Yulara* 67

QueenslandAdavale* 69Airlie Beach 49Almaden* 64Alpha 8Aramac 11Atherton 68Augathella 11Ayr 63Ayton* 69Babinda 54Ballard 33Ballera* 56Bamaga* 69Barcaldine 10Bedourie 7Bell 56Birdsville 8Blackall 9

Blackwater 8Bogantungan* 69Bollon* 69Boonah 57Boulia 8Bowen 5ABoyne Island 57Boyne Valley* 57Brisbane 2Burdekin Falls* 69Burketown* 69Cairns 9Cairns East 41Cairns North 56Camooweal 8Canungra* 60Cape Flattery Mine* 69Capella 32Cardwell* 69Charleville Q9Charters Towers 44Chillagoe* 69Chinchilla* 56Clairview* 69Clermont 10Cloncurry 7Coen 8Collinsville 55Cooktown 8Coppabella* 55Corfield 10Cracow* 68Crows Nest* 58Croydon 8Cunnamulla 10Currumbin 33Dajarra* 69Darling Downs 32Dimbulah 46Dingo Beach* 57Dirranbandi 7Doomadgee* 69Dysart 2Eidsvold 57Einsleigh* 66Eloise Mine* 66Emerald 11Eromanga* 66Esk 55Eulo* 69

Flame Tree & Jubilee Pocket* 54Forsayth* 56Georgetown 7Gladstone (East) 32Gladstone (West) 55Glenden* 29Gold Coast 49Goondiwindi 6Gordonvale 55Greenvale 8Gunpowder* 69Gununa* 69Gympie 45Gympie Town 57Herberton 60Hervey Bay 55Hope Vale* 69Hughenden 9Hungerford* 69Injinoo* 55Injune 8Isisford 7Jackson Oil Field* 69Jericho 7Julia Creek 10Jundah* 69Karumba 6Kooralbyn* 56Kowanyama* 69Kubin* 62Lakeland 69Lakeland Roadhouse* 57Laura 8Little Mulgrave* 45Lockhart River* 69Longreach 6Mackay 8Mareeba 54Marpuna* 69Meandarra 59Middlemount 8Miles 9Millmerran* 55Miriam Vale/Bororen 11Mission Beach 2Mitchell 6Monto 56Moore 33Moranbah 5AMoranbah Town 55



Morven 7Mossman 8Mount Alford* 55Mount Garnet 2Mount Isa 6Mount Molloy 7Mount Morgan* 56Mount Surprise* 55Moura 54Mungallala* 65Murgon 57Muttaburra 8Nambour 58Napranum* 63Nebo 55New Mapoon* 64Nonda* 69Noosa/Tewantin 32Normanton 8Osborne Mines* 63Pentland 8Pormpuraaw* 69Port Douglas 55Proserpine 56Quilpie 8Rathdowney* 40Ravenshoe 8Richmond 6Rockhampton 9Rockhampton East 55Roma 7Saibai Island* 63Sarina* 55Scherger* 50Shute Harbour 2Smithfield Heights 56Somerset Dam* 57Southern Downs 1Springsure 8St George 8St Lawrence* 68Stonehenge* 69Stuart 59Sue Island* 61Sunshine Coast 40Surat 11Tambo 6Tara 57Taroom 11Texas 11

Thallon* 69Thargomindah* 69Theodore 58Thursday Island 8Tieri* 69Tin Can Bay* 55Toogoolawah* 59Toowoomba 56Townsville 3Townsville North 55Trinity Beach 45Tully 8Wallumbilla* 46Wandoan 5AWangetti 51Warwick 55Weipa 7Wide Bay 6Willows* 59Windorah* 69Winton 8Wirralie* 69Wujal Wujal* 69Wyandra* 69Yaraka* 30Yarrabah* 69Yeppoon 56Yowah* 69Yuleba* 68

South AustraliaAdelaide 2Adelaide Foothills 46Amata* 69Andamooka 8Angaston* 58Arkaroola* 69Balfours Well* 52Barton* 69Bookabie* 68Bordertown 2Burra 56Cape Jervis* 46Caralue Bluff 59Carrickalinga* 55Ceduna/Smoky Bay 9Chandler* 68Coffin Bay 45Coober Pedy 8Cook* 69Cowell 6

Elizabeth South 63Elliston* 69Ernabella* 69Eudunda* 66Fowlers Bay* 69Fregon* 69Glendambo* 69Golden Grove* 56Gumeracha* 56Hallett Cove 63Hawker 48Iga Warta* 65Indulkana* 69Kalka* 68Kanpi* 68Keith 42Kenmore Park* 69Kingscote* 69Kingston SE/Robe 56Lameroo 57Leigh Creek South 9Lyndhurst* 60Manguri* 69Mannum* 66Maralinga* 66Marion Bay* 56Marla* 69Marree 8Melrose/Wilmington* 59Mimili* 69Mintabie* 64Moomba* 69Myponga* 39Naracoorte 57Nepna* 69Normanville* 57Nyapari* 69Oak Valley* 67Oodnadatta* 60Orroroo* 69Parachilna* 69Penong* 69Peterhead* 56Pinnaroo 56Pipalyatjara* 51Pipalyatjara* 69Port Lincoln 60Quorn 47Rawnsley Park Station* 69Renmark/Loxton 3



Roxby Downs 56South East 1Spencer Gulf North 1Streaky Bay 10Swan Reach* 66Tarcoola* 69Truro Grove* 66Tumby Bay 32Umuwa* 69Umuwa* 69Victor Harbor 55Waikerie 56Wallatinna* 50Watarru* 69Watinuma* 68Watson* 68William Creek* 69Wirrulla 8Woomera 7Wudinna 30Yankalilla* 56Yunta* 69

TasmaniaActon Road* 55Avoca 45Barrington Valley 46Bicheno 10Binalong Bay 33Burnie 58Cygnet 45Derby 57Dover 56Dover South 44East Devonport 57Forth* 45Geeveston 57Gladstone 40Goshen/Goulds Country 57Gunns Plains* 57Hillwood 46Hobart 2Hobart NE Suburbs 57King Island 11Launceston 56Lileah 8Lilydale 57Mangana 55Maydena* 58Meander 56Mole Creek* 57

Montumana 59NE Tasmania 3NE Tasmania 32Neika/Leslie Vale* 56New Norfolk 56Orford 55Paloona* 47Penguin 31Port Arthur* 56Port Sorell 64Pyengana Valley 33Queenstown/Zeehan 56Ringarooma 55Rosebery 33Savage River 4Smithton 32South Springfield 56St Helens 31St Marys 56Strahan 57Strathgordon 43Swansea 57Taroona 46Tullah* 55Ulverstone 59Waratah 57Wayatinah* 46Weldborough 56Wynyard 33

VictoriaAlexandra 59Alexandra Environs 31Apollo Bay 55Bairnsdale 57Ballarat 42Bendigo 1Bonnie Doon 58Bright 32Bruthen 53Buxton* 33Cann River 11Casterton 55Churchill 55Cobden 8Colac 5AColeraine 2Corryong 9Dargo* 57Dartmouth* 57Eildon 33

Eildon town 57Falls Creek* 56Ferntree Gully 56Flowerdale & Hazeledene* 56Forrest* 65Foster 57Freeburgh/Smoko* 56Geelong* 56Gellibrand* 66Genoa 31Gisborne* 56Goulburn Valley 40Halls Gap 55Harrietville* 57Healesville* 57Hopetoun 56Hopetoun* 29Horsham 45Howqua* 57Jamieson* 58Kiewa 57Lakes Entrance 32Latrobe Valley 40Lorne 57Mallacoota 57Mansfield 50Marysville 46Melbourne 2Mildura/Sunraysia 6Mitta Mitta* 53Mitta Vale* 56Murray Valley 2Murrayville* 63Myrtleford 2Nhill 9Nowa Nowa 55Old Tallangatta* 53Omeo 32Orbost 2Port Campbell* 54Portland 60Safety Beach 61Selby 57Seymour 55Shelford* 65South Yarra 61Swifts Creek 59Tallangatta Valley* 53Tallangatta* 46Tawonga South* 32



Trawool* 31Underbool* 63Upper Murray 1Upwey 39Warburton 61Warrnambool 2Western Victoria 5AWye River* 52Yea 33

Western AustraliaAlbany 7Albany West* 63Argyle 69Augusta 56Badgingarra* 68Bamboo Creek* 64Bayulu 45Beacon* 69Bencubbin* 68Billiluna* 66Blackstone* 69Borden* 65Bremer Bay South* 67Bremer Bay* 69Bridgetown 56Broads Dams* 69Broome 8Bruce Rock* 66Bunbury 5Burracoppin* 66Burringurrah* 69Callion* 69Camballin* 68Carnarvon 7Central Agricultural 5ACervantes 46Christmas Island* 11Cockatoo Island* 58Cocos Islands* 9Condingup/Howick 6Coolgardie* 63Coonana* 63Coorow* 67Coral Bay* 68Cosmo Newberry* 66Cue 10Curtin* 69Dalwallinu 46Dampier 29Denham 8

Denmark* 67Derby 8Dongara* 61Eneabba 46Esperance 10Eucla* 69Exmouth 8Fishery Beach* 57Fitzroy Crossing 58Forrest* 69Gairdner* 68Geraldton 6Gnowangerup* 69Goodwyn* 68Gracetown* 61Green Head* 51Halls Creek 8Honey Well Mine* 68Hopetoun 65Hyden* 29Jameson (Mantamaru)* 69Jerramungup* 69Jundee Gold Mine* 68Jurien 55Kalbarri 9Kalgoorlie 6Kambalda 55Karalundi* 68Karilywara* 63Karratha 54Karratha South* 42Katanning 7Kojonup 69Kondinin* 69Koolyanobbing 11Koorda* 52Kulin* 31Kununoppin* 67Kununurra 9Kununurra East 68La Grange* 69Lake Grace 33Lake Gregory* 68Lake King* 69Lancelin* 53Laverton 10Learmonth* 66Leeman 5ALeinster 10Leonora 8

Lombadina* 53Mandurah* 57Manjimup 57Marandoo* 43Marble Bar 8Maryville* 56Meekatharra 8Menzies 10Merredin 8Moora 60Morawa 8Mount Magnet 8Mukinbudin* 31Mullewa 9Munglinup* 69Murchison* 63Murrin Murrin* 65Nanga Bay* 69Nannup 32Narembeen 64Narrogin 57Newdegate* 66Newman 7Norseman 7North Rankin* 61North Rankin* 67Northampton 8Nullagine* 50Nungarin* 66Nyabing* 66Oldfield – Bedford* 51Oldfield – Karranga* 51One Arm Point* 69Ongerup* 67Onslow 8Oriental Well* 67Overlander* 69Pallottine Mission* 69Palm Springs Mine* 60Pannawonica 11Paraburdoo 6Parnngurr* 69Pemberton 31Perth 2Phillip Point* 68Pilbara* 67Pingrup* 67Port Hedland 7Prevelly* 65Ravensthorpe 11



Rawlinna* 69

Roebourne 9

Roleystone 57

Salmon Gums 8

Shay Gap* 2

Southern Agricultural 2

Southern Cross 9

Tambellup* 67

Tjirrkarli* 69

Tjuntjuntjara* 69

Tom Price 10

Toodyay 40

Trayning* 69

Useless Loop* 68

Vlaming Head* 69

Wagin 8

Walpole* 57

Wanarn* 63

Wangkatjungka* 69

Warakurna* 69

Warburton* 69

Warmun* 68

Wave Rock* 69

Weeli Wolli Creek* 69

Wellstead* 67

Westonia* 65

Wharton* 69

Wiluna* 69

Winning* 69

Wongan Hills 6

Woodie Woodie* 60

Wyndham 10

Yagga Yagga* 66

Yalgoo 10

Yandi II Minesite* 62

Yandicoogina* 68

Yiyili* 69

Yungngora* 69

Zanthus* 69

BRACS Television#Northern TerritoryAli Curung 66

Barunga 63

Bathurst Island 66

Beswick 69

Bulman 65

Daguragu 63Finke 66Galiwinku 66Hermannsburg 63Imanpa 66Kalkaringi 51Kintore 66Lajamanu 63Maningrida 66Milikapiti 66Milingimbi 65Minjilang 66Ngukurr 69Nturiya 65Numbulwar 66Oenpelli 66Palumpa 66Papunya 66Peppimenarti 63Pmara Jutunta 66Pularumpi 63Ramingining 66Santa Teresa 65Umbakumba 65Wadeye 63Warruwi 66Willowra 66Yirrkala 66Yuelamu 65Yuendumu 66

QueenslandAurukun 66Badu Island 64Bamaga 66Boigu Island 66Coconut Island 66Darnley Island 66Dauan Island 65Doomadgee 63Gununa 63Hope Vale 66Injinoo 64Kowanyama 63Kubin 65Lockhart River 63Mabuiag Island 66Murray Islands 66

New Mapoon 58

Pormpuraaw 66

Saibai Island 66

Seisia 65

St Pauls 66

Stephens Island 65

Sue Island 64

Umagico 59

Woorabinda 66

Wujal Wujal 66

Yam Island 65

Yorke Islands 66

South Australia

Amata 66

Ernabella 66

Fregon 66

Indulkana 63

Western AustraliaBalgo 66

Beagle Bay 66

Jigalong 66

Kalumburu 66

Kiwirrkurra 66

La Grange 66

Looma 66

Oombulgurri 66

Tjukurla 66

Warmun 65

Wingellina 66

Yandeearra 66

Yungngora 66

SBRS(*) – The AustralianBroadcasting Authority has issueda licence to rebroadcast the serviceindicated under the Self-HelpBroadcasting Reception Scheme.Transmission facilities are providedby the licensee.

BRACS(#) – The AustralianBroadcasting Authority has issueda licence for a community facilityformerly known as Broadcasting forRemote Aboriginal CommunitiesScheme (BRACS). Communitieswith such facilities have atransmitter which allowsrebroadcasting of the ABC orprogramming from other sources.



Local RadioAustralian Capital TerritoryCanberra 666

New South WalesArmidale 101.9Ashford 107.9Batemans Bay/Moruya 103.5Bega 810Bombala 94.1Bonalbo 91.3Broken Hill 999Bourke/Brewarrina 657Central Western Slopes 107.1Cobar 106.1Cooma 1602Corowa 675Crookwell 106.9Cumnock 549Eden 106.3Glen Innes 819Gloucester 100.9Goodooga 99.3Goulburn 90.3Grafton 738Grafton/Kempsey 92.3Hay 88.1Illawarra 97.3Ivanhoe 106.1Jindabyne 95.5Kandos/Rylstone 100.3Kempsey 684Khancoban* 89.7Lightning Ridge 92.1Lithgow 1395Lord Howe Island* 104.1

Manning River 95.5Menindee 97.3Merriwa 101.9Mudgee 99.5Murrumbidgee Irrigation 100.5Murrurundi 96.9Murwillumbah 720Muswellbrook 1044Muswellbrook 105.7Newcastle 1233Nyngan 95.1Portland/Wallerawang 94.1Richmond/Tweed 94.5SW Slopes/E Riverina 89.9Sydney 702Talbingo* 88.9Tamworth 648Taree 756Tenterfield 88.9Thredbo 88.9Tottenham 98.9Tumbarumba* 92.5Tumut 97.9Upper Namoi 99.1Wagga Wagga 102.7Walcha 88.5Walgett 105.9White Cliffs* 107.7Wilcannia 1584Young 96.3

Northern TerritoryAdelaide River 98.9Alexandria* 105.5Alice Springs 783Bathurst Island 91.3

Bickerton Island* 105.7Borroloola 106.1Daly River 106.1Darwin 105.7Docker River* 107.7Galiwinku 105.9Groote Eylandt 106.1Haasts Bluff* 105.9Jabiru 747Jim Jim* 105.9Katherine 106.1Kings Canyon Resort* 89.1Maningrida* 104.5Mataranka 106.1McArthur River Mine* 105.7Mereenie Gas/Oil Field* 96.3Mount Todd* 94.9Nabarlek* 107Newcastle Waters 106.1Ngukurr* 104.5Nhulunbuy 990Pine Creek 106.1Ramingining* 107.3Tanami* 96.1Tennant Creek 106.1Ti Tree* 107.7Timber Creek* 106.9Tindal* 91.7Uluru* 93.3Yulara* 99.7

QueenslandAirlie Beach 89.9Alpha 105.7Atherton 720Ayton* 103.9

Television Transmitter Statistics

ACT NSW NT QLD SA TAS VIC WA Total

Digital 1 3 1 5 1 1 1 1 14

Analog 4 93 17 121 33 46 52 71 437

SBRS 31 65 76 59 10 27 108 376

BRACS 35 28 4 13 80

Total 5 127 118 230 97 57 80 193 907

Appendix 24 – Radio Transmitters



Babinda 94.1Ballera* 105.9Bedourie 106.1Biloela 94.9Birdsville 106.1Bogantungan* 106.1Boulia 106.1Brisbane 612Burdekin Falls* 107.5Cairns 106.7Cairns 801Cairns North 95.5Camooweal 106.1Carmilla* 94.5Charleville 603Chillagoe* 106.1Clairview* 94.1Cloncurry* 100.5Coen 105.9Collinsville 106.1Cooktown 105.7Croydon 105.9Cunnamulla 106.1Dimbulah 91.7Doomadgee* 97.5Dysart 91.7Eidsvold 855Einsleigh* 96.9Emerald 1548Forsayth* 105.3Georgetown 106.1Gladstone 99.1Glenden 92.5Gold Coast 91.7Goondiwindi 92.7Goonyella* 89.7Greenvale 105.9Gunpowder* 106.1Gununa* 92.7Gympie 95.3Gympie 1566Hughenden 1485Injune 105.9Jackson Oil Field* 107.7Julia Creek 567Karumba 106.1Kowanyama* 106.1Lakeland 106.1Laura 106.1Lockhart River* 106.1

Longreach 540Mackay 101.1Middlemount 106.1Miriam Vale 88.3Mission Beach 89.3Mitchell 106.1Moranbah 104.9Mossman 639Mount Garnet 95.7Mount Isa 106.5Mount Molloy 95.7Mount Surprise* 105.3Murray Islands* 101.3Nambour 90.3Normanton 105.7Osborne Mines* 107.1Pentland 106.1Pialba 855Pormpuraaw* 106.1Quilpie 106.1Rockhampton 837Roma 105.7Roma/St George 711Scherger* 92.1Southern Downs 104.9St Lawrence* 94.9Tambo 105.9Taroom 106.1Thargomindah* 106.1Theodore 105.9Toowoomba 747Torres Strait 1062Townsville 630Tully 95.5Wandoan 98.1Weipa 1044Weipa* 105.7Wide Bay 100.1South AustraliaAdelaide 891Andamooka 105.9Coober Pedy 106.1Cook* 107.7Glendambo* 106.1Leigh Creek Coalfield* 99.3Leigh Creek South 1602Lyndhurst* 88.7Marree 105.7Mintabie* 88.7Moomba* 106.1

Mount Gambier 1476Naracoorte 1161Oodnadatta* 95.3Port Lincoln 1485Port Pirie 639Renmark/Loxton 1062Roxby Downs 102.7Streaky Bay 693Todmorden* 106.1Woomera 1584Yalata* 105.9

TasmaniaBicheno 89.7Burnie 102.5Devonport East 100.5Fingal 1161Hobart 936King Island 88.5Launceston 711Lileah 91.3Orford 90.5Queenstown/Zeehan 90.5Rosebery 106.3Savage River/Waratah 104.1St Helens 1584St Marys 102.7Strahan 107.5Swansea 106.1Waratah 103.3Weldborough 97.3

VictoriaAlexandra 102.9Ballarat 107.9Bendigo 91.1Bright 89.7Cann River 106.1Corryong 99.7Eildon 97.3Goulburn Valley 97.7Horsham 594Latrobe Valley 100.7Mallacoota 104.9Mansfield 103.7Melbourne 774Mildura/Sunraysia 104.3Murray Valley 102.1Myrtleford 91.7Omeo 720Orbost 97.1Portland 96.9



Sale 828Upper Murray 106.5Warrnambool 1602Western Victoria 94.1

Western AustraliaAlbany 630Argyle 105.9Augusta 98.3Billiluna* 105.9Blackstone* 106.1Bow River Mine* 106.3Bridgetown 1044Brockman Village* 99.3Bronzewing Mine* 107.9Broome 675Busselton 684Cadjebut* 101.1Carnarvon 846Channar* 92.5Cockatoo Island* 97.7Cue 106.1Curtin* 106.7Dalgaranga* 106.9Dalwallinu 531Darlot* 105.9Derby 873Esperance 837Exmouth 1188Fitzroy Crossing 106.1Geraldton 828Goldsworthy* 107.3Gull Tunkawanna* 100.5Halls Creek 106.1Hopetoun 105.3Jameison* 106.1Kalbarri 106.1Kalgoorlie 648Karratha 702Kununurra 819Lagrange* 106.9Lake Gregory* 107.7Laverton 106.1Leinster* 106.1Leonora 105.7Manjimup 738Marandoo* 106.1Marble Bar 105.9Meekatharra 106.3Menzies 106.1Mesa J Mine* 92.5

Mount Magnet 105.7Mount Whaleback* 105.7Murrin Murrin* 92.5Nannup 98.1Newman 567Nifty* 105.3Nimary Gold Mine* 103.3Norseman 105.7Northam 1215Nullagine* 106.3Palm Spring Mine* 106.9Pannawonica 567Paraburdoo 567Paraburdoo* 99.3Perth 720Port Hedland 603Ravensthorpe 105.9Sandstone* 106.3Shay Gap* 107.9Sir Samuel Mine* 94.3Southern Cross 106.3Tjirrkarli* 106.1Tom Price 567Tom Price* 99.3Useless Loop* 100.3Wagin 558Warakurna* 101.9Warburton* 106.1West Angelas* 94.5Wildflower* 89.7Wiluna* 106.1Wyndham 1017Yagga Yagga* 106.1Yalgoo 106.1Yandicoogina* 93.3Yiyili* 106.1

Radio NationalAustralian Capital TerritoryCanberra 846

New South WalesArmidale 720Balranald 93.1Batemans Bay/Moruya 105.1Bathurst 96.7Bega/Cooma 100.9Bonalbo 92.1Bourke 101.1Broken Hill 102.9Central Tablelands 104.3

Central Western Slopes 107.9Cobar 107.7Condobolin 88.9Cooma 95.3Crookwell 107.7Deniliquin 99.3Eden 107.9Emmaville 93.1Glen Innes 105.1Gloucester 102.5Goodooga 100.9Goulburn 1098Grafton/Kempsey 99.5Hay 88.9Ivanhoe 107.7Jerilderie 94.1Jindabyne 97.1Kandos/Rlystone 96.3Khancoban* 91.3Lightning Ridge 93.7Lithgow 92.1Lord Howe Island* 106.1Manning River 97.1Menindee 95.7Merriwa 103.5Murrumbidgee Irrigation 98.9Murrurundi 104.1Newcastle 1512Nowra 603Portland/Wallerawang 92.5Richmond/Tweed 96.9SW Slopes 89.1Sydney 576Talbingo* 91.3Tamworth 93.9Tenterfield 90.5Thredbo 90.5Tumut 99.5Upper Namoi 100.7Wagga Wagga 104.3Walcha 90.1Walgett 107.5Wilcannia 1485Wollongong 1431Young 97.1

Northern TerritoryAdelaide River 100.5Alice Springs 99.7Batchelor* 92.1Bathurst Island 92.9



Borroloola 107.7Daly River 107.7Darwin 657Galiwinku 107.5Groote Eylandt 107.7Jabiru 107.7Kalkaringi* 107.7Katherine 639Mataranka 107.7Newcastle Waters 107.7Ngukurr* 107.7Nhulunbuy 107.7Pine Creek 107.7Ramingining* 104.1South Alligator* 88.1Tennant Creek 684Timber Creek* 105.3Timber Creek* 105.3Uluru* 91.7Urapunga* 107.5Werenbun* 102.1Yulara* 98.1

QueenslandAirlie Beach 93.1Alpha 107.3Aramac 107.9Augathella 107.7Babinda 95.7Barcaldine 107.3Bedourie 107.7Birdsville 107.7Blackall 107.9Blackwater 94.3Boulia 107.7Bowen 92.7Brisbane 792Cairns 105.1Cairns North 93.9Camooweal 107.7Capella 107.3Charleville 107.3Charters Towers 97.5Clermont 107.7Cloncurry 107.7Coen 107.5Collinsville 107.7Cooktown 107.3Corfield 107.3Croydon 107.5Cunnamulla 107.7

Darling Downs 105.7Dimbulah 93.3Dirranbandi 107.3Dysart 93.3Eidsvold 102.7Einsleigh* 95.3Emerald 93.9Forsayth* 106.9Georgetown 107.7Gladstone 95.9Glenden 93.3Gold Coast 90.1Goondiwindi 94.3Greenvale 101.9Gunpowder* 107.7Gununa* 106.1Gympie 96.9Herberton 93.1Hughenden 107.5Injune 107.5Isisford 107.7Jericho 107.7Julia Creek 107.5Karumba 107.7Lakeland 107.7Laura 107.7Longreach 99.1Mackay 102.7Meandarra 104.3Middlemount 107.7Miles 92.1Miriam Vale 89.9Mission Beach 90.9Mitchell 107.7Monto 101.9Moranbah 106.5Morven 107.5Mossman 90.1Mount Garnet 97.3Mount Isa 107.3Mount Molloy 97.3Mount Surprise* 106.9Muttaburra 107.7Nonda* 100.9Normanton 107.3Pasminco Century Mine* 100.5Pentland 107.7Quilpie 107.7Richmond 107.7Rockhampton 103.1

Roma 107.3Southern Downs 106.5Springsure 100.9St George 107.7Surat 107.5Tambo 107.5Taroom 107.7Thallon* 89.3Theodore 107.5Thursday Island 107.7Townsville 104.7Townsville North 96.7Tully 96.3Wandoan 98.9Weipa 107.3Wide Bay 100.9Winton 107.9

South AustraliaAdelaide 729Andamooka 107.5Arkaroola* 102.9Ceduna/Smoky Bay 107.7Coober Pedy 107.7Hawker 107.5Keith 96.9Leigh Ck Coalfield* 98.5Leigh Creek South 106.1Marree 107.3Mount Gambier 103.3Quorn 107.9Renmark/Loxton 1305Roxby Downs 101.9Spencer Gulf North 106.7Streaky Bay 100.9Tumby Bay 101.9William Creek* 106.1Wirrulla 107.3Woomera 105.7Wudinna 107.7

TasmaniaBicheno 91.3Hobart 585Lileah 89.7NE Tasmania 94.1Orford 88.9Queenstown 630Rosebery 107.9St Helens 96.1St Marys 101.1Strahan 105.9



Swansea 107.7Waratah 104.9Weldborough 98.9

VictoriaAlbury/Wodonga 990Alexandra 104.5Bairnsdale 106.3Bright 88.9Cann River 107.7Corryong 98.1Eildon 98.1Hopetoun 88.3Mallacoota 103.3Mansfield 105.3Melbourne 621Mildura/Sunraysia 105.9Nhill 95.7Omeo 99.7Orbost 98.7Portland 98.5Swifts Creek 103.5Wangaratta 756Warrnambool 101.7

Western AustraliaArgyle 107.5Augusta 99.1Broome 107.7Carnarvon 107.7Christmas Island* 1422Cocos Islands* 102.1Cue 107.7Dalwallinu 612Dampier 107.9Denham 107.5Derby 107.5Eneabba 107.7Esperance 106.3Exmouth 107.7Fitzroy Crossing 107.7Geraldton 99.7Goldsworthy* 105.7Halls Creek 107.7Hopetoun 106.9Jurien 107.9Kalbarri 107.7Kalgoorlie 97.1Kambalda 93.9Karratha 100.9Kununurra 107.3Laverton 107.7

Leeman 107.3Leinster* 107.7Leonora 107.3Marble Bar 107.5Meekatharra 107.9Menzies 107.7Merredin 107.3Mount Keith* 99.3Mount Magnet 107.3 Mount Whaleback* 104.1Mullewa 107.5Nannup 98.9Narembeen 107.7Newman 93.7Nifty* 107.7Norseman 107.3Onslow 107.5Pannawonica 107.7Paraburdoo 107.7Perth 810Plutonic Gold Mine* 107.5Port Hedland 95.7Ravensthorpe 107.5Roebourne 107.5Salmon Gums 100.7Shay Gap* 106.3Southern Agricultural 96.9Southern Cross 107.9Sunrise Dam* 95.7Sunrise Dam* 96.1Tom Price 107.3Wagin 1296Wyndham 107.7Yalgoo 107.7Yandicoogina* 107.7

Classic FMAustralian Capital TerritoryCanberra 102.3

New South WalesArmidale 103.5Batemans Bay/Moruya 101.9Bathurst 97.5Bega/Cooma 99.3Broken Hill 103.7Central Tablelands 102.7Central Western Slopes 105.5Goulburn 89.5Grafton/Kempsey 97.9Illawarra 95.7

Khancoban* 88.1Manning River 98.7Murrumbidgee Irrigation Area 97.3Newcastle 106.1Richmond/Tweed 95.3SW Slopes/E Riverina 88.3Sydney 92.9Talbingo* 88.1Tamworth 103.1Upper Namoi 96.7Wagga Wagga 105.9

Northern TerritoryAlice Springs 97.9Darwin 107.3Titjikala* 96.7Yulara* 98.9

QueenslandAirlie Beach 95.5Bogantungan* 104.5Brisbane 106.1Cairns 105.9Cairns North 94.7Clermont 104.5Cloncurry* 90.5Darling Downs 107.3Gold Coast 88.5Gympie 93.7Longreach* 102.1Mackay 97.9Mount Isa 101.7Nambour 88.7Rockhampton 106.3Roma 97.7Southern Downs 101.7Thallon* 90.9Townsville 101.5Townsville North 95.9Wide Bay 98.5

South AustraliaAdelaide 103.9Adelaide Foothills 97.5Angaston* 90.7Mount Gambier 104.1Oak Valley* 107.3Renmark/Loxton 105.1Roxby Downs 103.5Spencer Gulf North 104.3Woomera* 103.3



TasmaniaHobart 93.9NE Tasmania 93.3

VictoriaBallarat 105.5Bendigo 92.7Bright 88.1Goulburn Valley 96.1Latrobe Valley 101.5Melbourne 105.9Mildura/Sunraysia 102.7Murray Valley 103.7Upper Murray 104.1Warrnambool 92.1Western Victoria 93.3

Western AustraliaBunbury 93.3Central Agricultural 98.9Esperance 104.7Fortnum Mine* 98.9Geraldton 94.9Green Head* 106.1Kalgoorlie 95.5Leinster* 104.5Leonora* 104.1One Arm Point* 107.9Perth 97.7Port Hedland* 97.3Southern Agricultural 94.5Warmun* 106.9

Triple JAustralian Capital TerritoryCanberra 101.5

New South WalesArmidale 101.1Bathurst 95.9Bega/Cooma 100.1Broken Hill 102.1Central Tablelands 101.9Central Western Slopes 102.3Goulburn 88.7Grafton/Kempsey 91.5Illawarra 98.9Lord Howe Island* 105.3Manning River 96.3Murrumbidgee Irrigation Area 96.5Newcastle 102.1Richmond/Tweed 96.1SW Slopes/E Riverina 90.7

Sydney 105.7Tamworth 94.7Upper Namoi 99.9Wagga Wagga 101.1

Northern TerritoryAlice Springs 94.9Channel Point* 96.1Darwin 103.3Jabiru* 105.3Mereenie Gas/Oil Field* 104.3Tindal* 88.5Uluru* 92.5Warrego* 107.7Yulara* 95.7

QueenslandBallera* 104.3Brisbane 107.7Burketown* 97.9Cairns 107.5Cairns North 97.1Cannington Mine McKinlay* 99.9Cloncurry* 89.3Cloncurry* 105.3Darling Downs 104.1Emerald* 97.1Gold Coast 97.7Gunpowder* 104.5Jackson Oil Field* 106.1Karumba* 104.5Longreach* 106.1Mackay 99.5Mount Isa 104.1Nambour 89.5Normanton* 100.1Pasminco Century Mine* 101.7Rockhampton 104.7Roma* 103.3Southern Downs 103.3The Monument* 100.5Townsville 105.5Townsville North 97.5Wide Bay 99.3Winton* 96.7

South AustraliaAdelaide 105.5Adelaide Foothills 95.9Andamooka* 99.5Leigh Ck Coalfield* 100.9Moomba* 104.5Mount Gambier 102.5

Port Lincoln* 92.3Renmark/Loxton 101.9Roxby Downs* 101.1Spencer Gulf North 103.5Streaky Bay* 103.3Tirrawarra* 107.7Woomera* 104.1Wudinna* 105.3

TasmaniaHobart 92.9NE Tasmania 102.1Smithton* 105.5

VictoriaBallarat 107.1Bendigo 90.3Goulburn Valley 94.5Latrobe Valley 96.7Melbourne 107.5Mildura/Sunraysia 101.1Murray Valley 105.3Upper Murray 103.3Warrnambool 89.7Western Victoria 94.9

Western AustraliaBunbury 94.1Cadjebut* 104.3Carnarvon* 101.3Central Agricultural 98.1Cocos Islands* 96Dampier* 99.3Denham* 103.7Esperance* 105.5Exmouth* 98.1Fitzroy Crossing* 104.1Geraldton 98.9Green Head* 105.3Gull Tunkawanna* 99.7Kalgoorlie 98.7Karratha* 103.3Kununurra East* 100.1Laverton* 98.9Leonora* 96.9Mesa J Mine* 99.3Mount Magnet* 99.3Mount Keith* 98.5Mount Keith* 100.9Mukinbudin* 89.1Pannawonica* 106.1Parnngurr* 107.7Perth 99.3



Port Hedland* 98.9

Roebourne* 104.9

Southern Agricultural 92.9

Useless Loop* 102.7

Westonia* 99.5

Wildflower* 90.5

Wurreranginy Community* 92.5

NewsradioAustralian Capital TerritoryCanberra 1440

New South WalesGosford 98.1

Newcastle 1458

Sydney 630

Northern TerritoryDarwin 102.5

QueenslandBrisbane 936

Gold Coast 95.7

South AustraliaAdelaide 972

TasmaniaHobart 729

VictoriaMelbourne 1026

Western AustraliaPerth 585

Domestic ShortwaveNorthern TerritoryAlice Springs 2310

3230

4835

Katherine 2485

3370

5025

Tennant Creek 2325

3315

4910

The frequencies used by shortwavestations to transmit are varied toobtain optimum results.

BRACS Radio#Northern TerritoryAli Curung 106.1

Barunga 106.1

Bathurst Island 98.9

Beswick 105.7

Bulman 106.1

Daguragu 106.1Finke 106.1Galiwinku 106.7Hermannsburg 106.1Imanpa 106.1Kintore 106.1Lajamanu 106.1Maningrida 106.1Milikapiti 99.3Milingimbi 106.1Minjilang 106.1Ngukurr 101.3Nturiya 105.9Numbulwar 106.1Oenpelli 106.1Palumpa 106.1Papunya 106.1Peppimenarti 106.1Pmara Jutunta 106.1Pularumpi 98.5Ramingining 105.7Santa Teresa 106.1Uluru 94.1Umbakumba 106.3Wadeye 106.1Warruwi 106.1Willowra 106.1Yirrkala 105.3Yuelamu 105.9Yuendumu 106.1

QueenslandAurukun 107.7Badu Island 107.5Bamaga 106.7Boigu Island 105.5Coconut Island 105.7Darnley Island 106.1Dauan Island 105.7Doomadgee 107.7Gununa 107.7Hope Vale 107.7Injinoo 107.1Kowanyama 107.7Kubin 105.9Lockhart River 107.7Mabuiag Island 106.3Murray Islands 106.1New Mapoon 107.5Pormpuraaw 107.7Saibai Island 106.1

Seisia 106.3

St Pauls 106.7

Stephens Island 105.9

Sue Island 105.9

Umagico 105.9

Woorabinda 106.1

Wujal Wujal 107.7

Yam Island 106.1

Yorke Islands 106.1

South Australia

Amata 106.1

Ernabella 106.1

Fregon 106.1

Indulkana 106.1

Western Australia

Balgo 106.1

Beagle Bay 106.1

Djarindjin 106.1

Jigalong 106.1

Kalumburu 106.1

Kiwirrkurra 106.1

Lagrange 106.1

Looma 106.1

Oombulgurri 106.1

Tjukurla 106.1

Warmun 106.1

Wingellina 106.1

Yandeearra 106.1

Yungngora 106.1

SBRS(*) – The AustralianBroadcasting Authority has issueda licence to rebroadcast theservice indicated under the Self-Help Broadcasting ReceptionScheme. Transmission facilities areprovided by the licensee.

BRACS(#) – The AustralianBroadcasting Authority has issueda licence for a community facilityformerly known as Broadcasting forRemote Aboriginal CommunitiesScheme (BRACS). Communitieswith such facilities have atransmitter which allowsrebroadcasting of the ABC orprogramming from other sources.



Shepparton 6Brandon 2

In addition the ABC leasesshortwave transmission services ontransmitters owned by threeseparate commercial transmissionproviders and located in Darwin,Singapore, Taiwan and theMarianas. The ABC uses thesetransmission facilities for varyinghours per day to rebroadcastRadio Australia on varyingshortwave frequencies to targetedareas in Asia.

Appendix 25 – Radio Australia Transmitters

Radio Transmitter Statistics

ACT NSW NT QLD SA TAS VIC WA Total

Local Radio 1 56 15 67 13 18 23 41 234

SBRS 5 19 25 9 40 98

Radio National 1 51 15 86 18 13 19 49 252

SBRS 3 10 8 3 12 36

Classic FM 1 19 2 17 6 2 11 7 65

SBRS 2 2 4 3 7 18

Triple J 1 18 2 13 5 2 10 6 57

SBRS 1 7 15 9 1 27 60

NewsRadio 1 3 1 2 1 1 1 1 11

Domestic Shortwave 3 3

BRACS 35 29 4 14 82

Total 5 158 111 266 71 37 64 204 916



ABC Head OfficeAustralian BroadcastingCorporation ABC Ultimo Centre700 Harris Street Ultimo 2007; GPO Box 9994 Sydney NSW 2001;Phone (02) 8333 1500Fax (02) 8333 5344Managing Director: Russell Balding

ABC Divisions:Corporate Affairs: ABC Ultimo Centre 700 Harris Street Ultimo 2007;GPO Box 9994Sydney NSW 2001; Phone (02) 8333 1500Fax (02) 8333 5439Director: Geoffrey CrawfordRadio:ABC Southbank Centre120 Southbank BoulevardSouthbank 3006;GPO Box 9994Melbourne VIC 3001; Phone (03) 9626 1949Fax (03) 9626 1633Director: Sue HowardTelevision: 221 Pacific Highway, Gore Hill 2065; GPO Box 9994, Sydney NSW 2001;ABC Switch Phone (02) 8333 1500Network TV (02) 8333 3051Network TV Fax (02) 8333 3055Director: Sandra LevyNew Media and Digital Services: ABC Southbank Centre120 Southbank BoulevardSouthbank 3006;GPO Box 9994Melbourne VIC 3001; Phone (03) 9626 1981Fax (03) 9626 1552Director: Lynley MarshallNews and Current Affairs:221 Pacific Highway, Gore Hill 2065; 700 Harris Street, Ultimo NSW 2007; GPO Box 9994, Sydney NSW 2001;Phone, Gore Hill: (02) 8333 3089Fax, Gore Hill: (02) 8333 4734Phone, Ultimo: (02) 8333 2118Fax, Ultimo: (02) 8333 1253Director: Max Uechtritz

Development: 221 Pacific Hwy, Gore Hill NSW 2065;600 Coronation Drive, Toowong QLD 4066;PO Box 9994, Sydney NSW 2001;Phone, Gore Hill (02) 8333 4630Fax, Gore Hill (02) 8333 4611Phone, Toowong (07) 3377 5488Fax, Toowong (07) 3377 5545;Director: Helen HughesContent Rights Management:ABC Ultimo Centre 700 Harris StreetUltimo 2007;GPO Box 9994 Sydney NSW 2001; Phone (02) 8333 5568Fax (02) 8333 1051Director: Robyn WattsFinance and Support Services: ABC Ultimo Centre,700 Harris StreetUltimo 2007;GPO Box 9994Sydney NSW 2001; Phone (02) 8333 5151Fax (02) 8333 5172Director: David PendletonProduction Resources:ABC Southbank Centre, 120 Southbank BoulevardSouthbank 3006;GPO Box 9994Melbourne VIC 3001; Phone (03) 9626 1594Fax (03) 9626 1601Director: Drew LeanHuman Resources:ABC Ultimo Centre700 Harris StreetUltimo 2007;GPO Box 9994Sydney NSW 2001; Phone (02) 8333 5120Fax (02) 8333 5108Director: Colin PalmerTechnology and Distribution: Car Park Offices10 Lanceley PlaceArtarmon 2064;GPO Box 9994Sydney NSW 2001; Phone (02) 8333 3073Fax (02) 8333 3239Director: Colin KnowlesABC Enterprises: John Mellion Building10a Campbell StreetArtarmon NSW 2064;

GPO Box 9994Sydney NSW 2001; Phone (02) 8333 3908Fax (02) 8333 3867A/Director: Grahame Grassby

State Offices:Australian CapitalTerritoryCanberra:Cnr Northbourne and WakefieldAvenuesDickson ACT 2602;GPO Box 9994Canberra ACT 2601; Phone (02) 6275 4555Fax (02) 6275 4601Manager 666 ABC Canberra andTerritory Director: Liz McGrathParliament House Bureau: Senate SidePress GalleryParliament HouseCanberra ACT 2601Phone (02) 6275 4640Fax (02) 6275 4642

New South WalesABC Ultimo CentreLevel 2, 700 Harris StreetUltimo 2007;GPO Box 9994Sydney NSW 2001; Phone (02) 8333 2400Fax (02) 8333 2404State Director: John GrahamSydney: ABC Ultimo CentreLevel 2, 700 Harris StreetUltimo 2007;GPO Box 9994Sydney NSW 2001; Phone (02) 8333 1234Fax (02) 8333 1203(Local Radio station, 702 Sydney)Local Radio Manager NSW: RogerSummerillBega: Unit 1, First FloorThe Roy Howard BuildingAyers Walkway231 Carp Street 2550; PO Box 336Bega NSW 2550; Phone (02) 6491 6011Fax (02) 6491 6099(Local Radio station, ABC South East)RPM: Andrew Ogilvie

Appendix 26 – ABC Offices



Coffs Harbour:(administered by Kempsey Office) 24 Gordon StreetCoffs Harbour NSW 2450;Phone (02) 6650 3611Fax (02) 6650 3099(Local Radio station,ABC Mid North Coast) RPM: Cameron MarshallDubbo:(administered by Orange office)

45 Wingewarra Street;PO Box 985Dubbo NSW 2830;Phone (02) 6881 1811Fax (02) 6881 1899(Local Radio station, ABC Western Plains) RPM: Laurie Neville Kempsey:18 Kemp StreetWest Kempsey NSW 2440; PO Box 76West Kempsey NSW 2440; Phone (02) 6566 2111Fax (02) 6566 2199(Local Radio station, ABC Mid North Coast)RPM: Cameron Marshall Lismore:61 High StreetLismore Heights NSW 2480; PO Box 908Lismore NSW 2480;Phone (02) 6627 2011Fax (02) 6627 2099(Local Radio station, ABC North Coast) RPM: Martin Corben Muswellbrook: (administered byNewcastle office) Market StreetMuswellbrook NSW 2333; Phone (02) 6542 2811Fax (02) 6542 2899(Local Radio station,ABC Upper Hunter)Manager: Mike McCluskey Newcastle:Cnr Wood and Parry Streets, Newcastle West NSW 2309;Phone (02) 4922 1200Fax (02) 4922 1222(Local Radio station, 1233 ABC Newcastle) Manager: Mike McCluskey

Nowra:(administered by Wollongong office)59A Kinghorne StreetNowra NSW 2541;PO Box 1071Nowra NSW 2541;Phone (02) 4428 4511(Local Radio station, 97.3 ABCIllawarra)RPM: Peter RileyOrange: 46 Bathurst RoadOrange NSW 2800;PO Box E138East Orange NSW 2800;Phone (02) 6393 2511Fax (02) 6393 2599(Local Radio station, ABC Central West)RPM: Laurie Neville Tamworth:Parry Shire Building, 470 Peel Street;Tamworth NSW 2340;PO Box 558Tamworth NSW 2340;Phone (02) 6760 2411Fax (02) 6760 2499(Local Radio station, ABC New England North West)RPM: Andrew Ho Wagga Wagga: 100 Fitzmaurice Street,Wagga Wagga NSW 2650;Phone (02) 6923 4811Fax (02) 6923 4899(Local Radio station, ABC Riverina)RPM: Steven Spink Wollongong:Cnr Kembla & Market Streets,Wollongong East NSW 2520;PO Box 973 Wollongong East NSW 2520; Phone (02) 4224 5011Fax (02) 4224 5099(Local Radio station, 97.3 ABC Illawarra)RPM: Peter Riley

Northern Territory1 Cavenagh StreetDarwin NT 0800;GPO Box 9994Darwin NT 0801;Phone (08) 8943 3231Fax (08) 8943 3125State Director: Tony Bowden

Darwin:1 Cavenagh StreetDarwin NT 0800;GPO Box 9994Darwin NT 0801;Phone (08) 8943 3222Fax (08) 8943 3235(Local Radio station, 105.7 ABC Darwin)Local Radio Manager NT: Mike McGowanAlice Springs:Cnr Gap Road & Speed StreetAlice Springs NT 0870;PO Box 1144Alice Springs NT 0871; Phone (08) 8950 4711Fax (08) 8950 4799 (Local Radio station,ABC Territory Radio)Katherine: Stuart HighwayKatherine NT 0850;PO Box 1240Katherine NT 0851; Phone (08) 8972 5711(Local Radio station, 106.1 ABC Katherine)

Queensland600 Coronation DriveToowong QLD 4066; GPO Box 9994Brisbane QLD 4001;Phone (07) 3377 5222Fax (07) 3377 5633State Director: Chris WordsworthBrisbane:600 Coronation DriveToowong QLD 4066; GPO Box 9994Brisbane QLD 4001;Phone (07) 3377 5227Fax (07) 3377 5265(Local Radio station, 612 ABC Brisbane)Local Radio Manager QLD: Ian HillBundaberg:58 Woongarra StreetBundaberg QLD 4670; PO Box 1152Bundaberg Qld 4670;Phone (07) 4155 4911Fax (07) 4155 4999(Local Radio station, ABC Wide Bay)RPM: Ross Peddlesden



Cairns:Cnr Sheridan & Upward StreetsCairns QLD 4870;PO Box 932Cairns Qld 4870;Phone (07) 4044 2011Fax (07) 4044 2099(Local Radio station, ABC Far North)RPM: Sharon MolloyGladstone: Dahl’s Building43 Tank StreetGladstone Qld 4680;Phone (07) 4972 3812Fax (07) 4972 2650(Local Radio station, ABCCapricornia)RPM: Ross QuinnGold Coast:Cnr Gold Coast Highway & Francis StreetMermaid Beach QLD 4218; PO Box 217Mermaid Beach Qld 4218; Phone (07) 5595 2917Fax (07) 5595 2999(Local Radio station, 91.7 Coast FM)Manager: Phoneil CullenLongreach:Duck StreetLongreach QLD 4730;PO Box 318Longreach Qld 4730;Phone (07) 4658 4011Fax (07) 4658 4099(Local Radio station, ABC Western Queensland)RPM: Tom HarwoodMackay: 25 River StreetMackay QLD 4740;PO Box 127Mackay QLD 4740;Phone (07) 4957 1111Fax (07) 4957 1199(Local Radio station, ABC Tropical North)RPM: Wayne ShearmanMaryborough:146 Bazaar StreetMaryborough QLD 4650;PO Box 276Maryborough QLD 4650; Phone (07) 4121 5207Fax (07) 4122 3750(Local Radio station, ABC Wide Bay)RPM: Ross Peddlesden

Mt Isa:114 Camooweal StreetMt Isa QLD 4825;Phone (07) 4744 1311Fax (07) 4744 1399(Local Radio station, ABC NorthWest Queensland)Acting RPM: Susan McGradyRockhampton:236 Quay StreetRockhampton QLD 4700;PO Box 911Rockhampton QLD 4700; Phone (07) 4924 5711Fax (07) 4924 5799(Local Radio station, ABCCapricornia)RPM: Ross QuinnSunshine Coast:(Administered by Gold CoastOffice)Shop 3A DolPhonein Centre122 Aerodrome RoadMaroochydore QLD 4558; PO Box 1212Maroochydore QLD 4558;Phone (07) 5475 5000Fax (07) 5475 5099(Local Radio station, 90.3 Coast FM)Manager: Phoneil CullenToowoomba:297 Margaret StreetToowoomba QLD 4350;PO Box 358Toowoomba QLD 4350; Phone (07) 4631 3811Fax (07) 4631 3899(Local Radio station, ABC Southern Queensland)RPM: Steve McClellandTownsville:8-10 Wickham StreetTownsville QLD 4810 ;PO Box 694Townsville QLD 4810;Phone (07) 4722 3011Fax (07) 4722 3099(Local Radio station, 630 ABCNorth Queensland)RPM: John Nutting

South Australia85 North East RoadCollinswood SA 5081;GPO Box 9994 Adelaide SA 5001;Phone (08) 8343 4000Fax (08) 8343 4505Acting State Director: Barry Reid

Adelaide: 85 North East RoadCollinswood SA 5081;GPO Box 9994 Adelaide SA 5001;Phone (08) 8343 4000Fax (08) 8343 4402(Local Radio station, 891 Adelaide) Head Local Radio NATIONAL:Michael MasonLocal Radio Manager SA: Gail BartelBroken Hill:(administered by the SA Branch) 454 Argent StreetBroken Hill NSW 2880 ;PO Box 315Broken Hill NSW 2880; Phone (08) 8082 4011Fax (08) 8082 4099(Local Radio station, 999 ABCBroken Hill)RPM: Dion PittendreighMount Gambier:Penola RoadMt Gambier SA 5290 ;PO Box 1448Mt Gambier SA 5290; Phone (08) 8724 1011Fax (08) 8724 1099(Local Radio station, ABC South East)RPM: Alan RichardsonPort Augusta: Church StreetPort Augusta SA 5700 ;PO Box 2149Port Augusta SA 5700; Phone (08) 8642 2848Fax (08) 8642 2838(Local Radio station, 1485 EyrePeninsula & West Coast)RPM: Andrew MalePort Lincoln: 2/8 Eyre StreetPort Lincoln SA 5606 ;PO Box 679Port Lincoln SA 5606;Phone (08) 8683 2611Fax (08) 8683 2699(Local Radio station, 1485 EyrePeninsula & West Coast)RPM: Andrew MalePort Pirie:85 Grey StreetPort Pirie SA 5540 ;PO Box 289Port Pirie SA 5540;Phone (08) 8638 4811Fax (08) 8638 4899(Local Radio station, 639 ABC North & West)RPM: Andrew Male



Renmark:Ral Ral AvenueRenmark SA 5341 ;PO Box 20Renmark SA 5341;Phone (08) 8586 1311Fax (08) 8586 1399(Local Radio station, 1062 ABC Riverland)RPM: Bruce Mellett

TasmaniaABC Centre Liverpool StreetHobart TAS 7001;GPO Box 9994Hobart TAS 7001;Phone (03) 6235 3333Fax: (03) 6235 3407State Director: Robert J. Batten

Hobart:ABC Centre Liverpool StreetHobart TAS 7001;GPO Box 9994Hobart TAS 7001;Phone (03) 6235 3333Fax (03) 6235 3407(Local Radio station, 936 ABC Hobart)Local Radio Manager TAS: Angie Nelson

Burnie: 81 Mount StreetBurnie TAS 7320 ;PO Box 533Burnie TAS 7320;Phone (03) 6430 1211Fax (03) 6430 1299(Local Radio station, ABC Northern Tasmania)

Launceston:45 Ann StreetLaunceston TAS 7250 ;PO Box 201Launceston TAS 7250;Phone (03) 6323 1011Fax (03) 6323 1099(Local Radio station, ABC Northern Tasmania)

VictoriaABC Southbank Centre120 Southbank BoulevardSouthbank VIC 3006; GPO Box 9994Melbourne VIC 3001;Phone (03) 9626 1600Fax (03) 9626 1601State Director: Murray Green

ABC Elsternwick Centre 8 Gordon Street, Elsternwick VIC 3185;10 Selwyn Street, Elsterwick VIC 3185GPO Box 9994, Melbourne VIC 3001;Phone (03) 9524 2222Fax (03) 9524 2504

Melbourne:ABC Southbank Centre120 Southbank BoulevardSouthbank VIC 3006; GPO Box 9994Melbourne VIC 3001;Phone (03) 9626 1600Fax (03) 9626 1774(Local Radio station, 774 ABC Melbourne)Local Radio Manager VIC: Tony Walker

Bendigo: 278 Napier StreetBendigo VIC 3550;PO Box 637Bendigo VIC 3550;Phone (03) 5440 1711Fax (03) 5440 1799(Local Radio station, ABC CentralVictoria)RPM: Jonathon Ridnell

Horsham: Shop 3148 Baillie StreetHorsham VIC 3400; PO Box 506Horsham VIC 3400;

Phone (03) 5381 5311Fax (03) 5381 5399(Local Radio station, ABC Western Victoria)

Mildura: 73A Pine AveMildura VIC 3502; PO Box 5051Mildura VIC 3502;Phone (03) 5022 4511Fax (03) 5022 4599(Local Radio station, ABC Mildura – Swan Hill)RPM: Victoria Adams

Morwell: 20 George StMorwell VIC 3840; PO Box 1109Morwell Vic 3840Phone (03) 5133 8425Fax (03) 5133 8421(Local Radio station, ABC Gippsland)RPM: Debra Bye

Sale:340 York StreetSale VIC 3850 ;PO Box 330Sale VIC 3850;Phone (03) 5143 5510Fax: (03) 5143 5599(Local Radio station, ABC Gippsland)RPM: Debbie Bye

Shepparton:265A Maude StreetShepparton VIC 3630 ;PO Box 1922Shepparton VIC 3630;Phone (03) 5820 4011Fax (03) 5820 4099 (Local Radio Station, ABC Goulburn Murray)

Warrnambool: 166B Koroit StreetWarrnambool VIC 3280 ;PO Box 310Warrnambool VIC 3280;Phone (03) 5560 3111Fax (03) 5560 3199 (Local Radio station, ABC Western Victoria)RPM: Ian Jamieson

Wodonga: 1 High Street, Wodonga VIC 3690PO Box 1063Wodonga VIC 3690Phone (02) 6024 2000Fax (02) 6049 2098(admin) Fax (02) 6049 2099(GenNews/prog) (Local Radio station, ABCGouldurn Murray)RPM: Neil Meaney

Western Australia191 Adelaide TerracePerth WA 6000;GPO Box 9994Perth WA 6848;Phone (08) 9220 2700Fax (08) 9220 2899State Director: Geoff Duncan

Perth: 191 Adelaide TerracePerth WA 6000;GPO Box 9994Perth WA 6848;Phone (08) 9220 2700Fax (08) 9220 2727(Local Radio station, 720 ABC Perth)Local Radio Manager WA: Steve Altham



Albany:2 St Emilie Way;Albany WA 6330;PO Box 489Albany WA 6330;Phone (08) 9842 4011Fax (08) 9842 4099(Local Radio Station, ABC South Coast)RPM: John CecilBroome: 1/14 Napier TerraceBroome WA 6725 ;PO Box 217Broome WA 6725;Phone (08) 9191 3011Fax (08) 9191 3099(Local Radio station, ABCKimberley)Acting RPM: Greg HayesBunbury: 72 Wittenoom StreetBunbury WA 6230;PO Box 242Bunbury WA 6231;Phone (08) 9792 2711Fax (08) 9792 2799(Local Radio station, ABC South West)RPM: Ron TaitEsperance:Port Authority BuildingThe EsplanadeEsperance WA 6450;Phone (08) 9071 5673Fax (08) 9071 5823(Local Radio station, ABCGoldfields-Esperance)RPM: Irene MontefioreGeraldton: 245 Marine TerraceGeraldton WA 6530 ;PO Box 211Geraldton WA 6530;Phone (08) 9923 4111Fax (08) 9923 4199(Local Radio station, ABC Midwest & Wheatbelt)RPM: Paul ThompsonKalgoorlie: Quartz Centre - Unit 3353 Hannan StreetKalgoorlie WA 6430;PO Box 125Kalgoorlie WA 6430;Phone (08) 9093 7011Fax (08) 9093 7099(Local Radio station, ABCGoldfields-Esperance) RPM: Irene Montefiore

Karratha: DeGrey PlaceKarratha WA 6714 ; PO Box 994Karratha WA 6714;Phone (08) 9183 5011Fax (08) 9183 5099(Local Radio station, ABC North West)RPM: Paul SempleKununurra: 15 Sandalwood Street;Kununurra WA 6743;Phone (08) 9168 2773Fax (08) 9168 4399(Local Radio station, ABCKimberley)

Overseas Offices:Amman: PO Box 830256Amman Jordan;Phone +962 6 461 6130 Fax +962 6 461 6131Auckland:Level 3TVNZ100 Victoria St. WestAuckland New Zealand;Phone +64 9 916 7928 Fax +64 9 916 7778Bangkok:518/5 Maneeya CentrePenthouse - 17th floor Ploenchit RoadPathumwan DistrictBangkok 10330 Thailand;Phone +66 2 652 0595Fax +66 2 254 8336 Beijing: 8-121 Qi Jia Yuan DiplomaticCompoundChaoyang DistrictBeijing 100600 China;Phone +86 10 6532 6819Fax +86 10 6532 2514 Brussels: International Press CentrePost Box 11 Boulevard Charlemagne1041 Brussels Belgium;Phone +32 2 282 0520 (282 0522)(282 0525) Fax +32 2 282 0529 Jakarta: Level 16 Deutche BankJn Iman Bonjol 80Jakarta Pusat Indonesia;Phone +62 21 390 8123Fax +62 21 390 8124

Jerusalem: 5th FloorJ.C.S. Building206 Jaffa RoadJerusalem 91131 Israel;Phone +972 2 537 2908Fax +972 2 537 3306 Johannesburg: 3rd Floor1 Park RoadRichmond Johannesburg 2092 South Africa;Phone +27 11 726 8636(726 8676)

Fax +27 11 726 8633 London: 54 Portland PlaceLondon W1B 1DYUnited Kingdom;Phone +44 20 7079 3200Fax (Admin) +44 20 7079 3250Fax (News) +44 20 7079 3252Moscow:Kutuzovsky ProspektBuilding 13, Apartment 113Moscow 121248 Russia ;Phone +7095 974 8182 Fax +7095 974 8186 New Delhi:F-3/1 Vasant Vihar - First floorNew Delhi 110057 India;Phone +91 11 615 4307Fax +91 11 614 2847 New York:747 Third AvenueSuite 8CNew York NY 10017Phone +1 212 813 2495Fax +1 212 813 2497Port Moresby:Airvos AvenueGPO Box 779Port Moresby,Papua New Guinea;Phone +675 321 2666(321 2827) (321 2503)

Fax +675 321 2131 Tokyo:NHK Hoso Centre2-2-1 JinnanShibuyaku Tokyo 150-8001 Japan;Phone +81 3 3469 8089Fax +81 3 3468 8445 Washington: Suite 510National Press Building529 14th Street NWWashington DC 20045 USA;Phone +1 202 466 8575Fax +1 202 626 5188



ABC ShopsAdelaide:Shop 310, Level 3, The Myer Centre, Adelaide SA 5000Phone: 08 8410 0567Fax: 8410 0585Booragoon:Shop 75, Garden City Shopping Centre,Booragoon WA 6154Phone: 08 9315 9289Fax: 08 9315 9402Brisbane:Shop 240, Level 2, The Myer Centre, Brisbane QLD 4000Phone: 07 3377 5455Fax: 07 3221 1516Broadbeach:Shop 139A Boston Way, Pacific Fair Shopping Centre,Broadbeach QLD 4218Phone: 07 55754 231Fax: 07 55720 084Brookvale:Shop 110, Level 1, Warringah Mall Shopping Centre,Brookvale NSW 2100Phone: 02 9905 3758Fax: 02 9905 7198Burwood:Shop 204, Westfield Shoppingtown, Burwood NSW 2134Phone: 02 9744 5172Fax: 02 9744 6179Campbelltown:Shop U32, Macarthur Square, Campbelltown NSW 2560Phone: 02 4626 8624Fax: 02 4626 4027Canberra:Shop CF12, Canberra Centre, ACT 2600Phone: 02 6247 2941Fax: 02 6275 4567Carindale:Shop 2063, Westfield Carindale,Carindale QLD 4152Phone: 07 3398 1606Fax: 07 3843 1534

Cannington:Shop 1016,Westfield Shoppingtown Carousel,Cannington WA 6107Phone: 08 9451 6352Fax: 08 9451 4287Castle Hill:Shop 28, Castle Towers Shopping Centre,Castle Hill NSW 2154Phone: 02 9899 3273Fax: 02 9899 1352Chadstone:Shop B53, Lower Mall, Chadstone Shopping Centre,Chadstone VIC 3148Phone: 03 9524 2205Fax: 03 9563 3510Chatswood:Shop 350, Level 3, Westfield Shoppingtown,Chatswood NSW 2067Phone: 02 9950 3148Fax: 02 9950 3149Cheltenham:Shop 3026, Westfield ShoppingtownSouthlands, Cheltenham VIC 3192Phone: 03 9583 5589 Fax: 03 9583 6175Chermside:Shop 253, Westfield Shoppingtown,Chermside QLD 4032Phone: 07 3359 1378Fax: 07 3359 2543Darwin:Shop 245, Casuarina Square, Casuarina NT 0810Phone: 08 8927 8788Fax: 08 8927 1291Preston:Shop K28, Level 1, Northlands Shopping Centre, East Preston VIC 3072Phone: 03 9471 4863Fax: 03 9471 4864Erina:Shop T46, The Boardwalk, Erina Fair, Erina NSW 2250Phone: 02 43676 892Fax: 02 43654 986

Hobart:Shop 209B, Centrepoint, 70 Murray Street, Hobart TAS 7000Phone: 03 6235 3648Fax: 03 6235 3649Indooroopilly:Shop 3017, Westfield Indooroopilly,Indooroopilly QLD 4068Phone: 07 3878 9923Fax: 07 3878 9931Loganholme:Shop T72, Hyperdome Shopping Centre,Loganholme QLD 4129Phone: 07 3806 5904Fax: 07 3806 5934Maribyrnong:Shop 2072, Highpoint Shopping Centre,Maribyrnong VIC 3032Phone: 03 9317 4652Fax: 03 9317 4653Melbourne:Shop 28, Galleria Level, Galleria Shopping Plaza,Melbourne VIC 3000Phone: 03 9626 1167Fax: 03 9602 5221Miranda:Shop 1087/88, Level 1, Westfield Shoppingtown, Miranda NSW 2228Phone: 02 9524 4289Fax: 02 9524 8153Modbury:Shop 200, Westfield ShoppingtownTea Tree Plaza, Modbury SA 5092Phone: 08 8396 0000Fax: 08 8396 0930Morley:Shop 173, Level 1, The Galleria Morley, Walter Road, Morley WA 6062 Phone: 08 9276 7673Fax: 08 9276 6286Newcastle:Shop 205, Upper Level, CharlestownShopping Square, Charlestown NSW 2290Phone: 02 4943 9763Fax: 02 4943 8460

Appendix 27 – ABC Shops



North Ryde:Shop 417, Macquarie Shopping Centre, North Ryde NSW 2113Phone: 02 9878 4253Fax: 02 9878 5218Oaklands Park:Shop 2047, Level 2, Westfield Shoppingtown Marion,Oaklands Park SA 5046Phone: 08 8298 6350Fax: 08 8298 6352Order Centre:Level 1, 10 Campbell Street,Artarmon NSW 2064Phone: 1300 360 111Fax: 1300 360 150

Parramatta:Shop 3038 Level 3, Westfield Shoppingtown,Parramatta NSW 2150Phone: 02 9635 9922Fax: 02 9891 5668Penrith:Shop 37, Ground Level, Penrith Plaza, Penrith NSW 2750Phone: 02 4721 8299Fax: 02 4721 8159Perth:Shop 60, Gallery Level, Carillon City Arcade, Perth WA 6000Phone: 08 9321 6852Fax: 08 9481 7858

Ringwood:Shop L60, Eastland Shopping Centre,Ringwood VIC 3134Phone: 03 9879 5094Fax: 03 9879 5616Sydney:Shop 48, The Albert Walk, Queen Victoria Building, Sydney NSW 2000Phone: 02 9333 1635Fax: 02 9261 4347Ultimo:The Foyer, Ultimo Centre,700 Harris Street, Ultimo NSW 2007Phone: 02 9333 2055Fax: 02 9333 1240


PAGE 190 [INDEX]

AABC Asia Pacific 2, 5, 6, 8, 15, 26, 28, 36, 47, 63-65,

66, 78, 84, 94, 99, 148, 190

ABC Board 8, 10, 13, 14, 16, 20, 22, 24, 86, 87,90, 93, 149-150, 162, 163

ABC Centres 5, 82

ABC Classic FM 5, 6 ,7, 11, 27, 30, 32, 41, 42, 43, 45, 49, 50, 82, 103

ABC Enterprises 3, 5, 13, 36, 61, 72, 82-83, 84,148, 151, 167, 193

ABC Kids 15, 26, 57, 72, 93, 95, 102

ABC NewsRadio 24, 26, 31, 33, 42, 43, 44, 49, 147

ABC offices 183-189

ABC Shops 5, 13, 82, 93, 155, 188-189

Accountability 14, 22, 23, 41, 85, 153

Advertising 89, 153

Advisory Council 10, 25, 93, 150, 152, 155, 157-158

Application of funds 36, 37

Appropriation 36, 37, 86, 111, 117, 118, 119, 120-124, 143

Archives 67, 79, 80, 148, 150, 119

Arts and culture 45, 52, 58, 59, 145, 146, 147

Audience and Consumer Affairs 23, 26, 32, 90, 91

Audience –appreciation 29, 31, 18

contact 70, 91, 163

participation 58

reach and share 25, 28, 30, 31, 41, 47, 48, 49, 51, 59

Audience Research 25, 49, 77

Audio streaming/on demand 26, 33, 43

Audit Subcommittee 22, 28, 149, 150-151

Australian Broadcasting Authority (ABA) 92, 163,174, 191

Australian National Audit Office (ANAO) 20, 28, 41, 84, 90, 105, 140, 149, 150, 151, 152

Australian content 14, 27, 31, 33, 34, 41, 43, 45, 51, 52, 72, 74

Awards 32, 53, 56, 59, 61, 68, 69, 73, 83, 164-168

BBalance 2, 14, 19, 71, 92, 161, 162

Benchmarking 22, 29, 39-40, 185

Bias 70, 71, 92

Board 1, 209, 10, 13, 14-17, 20-23, 24, 25, 28, 29, 85, 87, 90, 93, 103, 149-151

Broadband 3, 5, 26, 32, 33, 35, 41, 58, 59, 61-62, 80, 96

Bushfires 4, 46

CCharter 2, 4, 15, 16, 20, 23, 28, 66, 93, 94, 160

Children’s see also ABC Kids 5, 15, 16, 24, 27, 32-35, 44, 52, 53, 57-62, 65, 75, 76, 83, 145-147, 160, 161

Classic FM see ABC Classic FMCode of Practice 23, 29, 92, 150, 155, 160, 163

Comedy 5, 24, 27, 32, 34, 43, 44, 49, 145-147

Community 4, 6, 16-19, 24-26, 31-35, 41, 42, 46, 49, 53, 58, 60,70, 86, 97, 102, 150, 155, 159, 160

Complaints – see also Audience 14, 16, 23, 29, 32, 41, 64, 91-93, 154-155, 159, 161, 163

Consultants 123, 152

Content analysis see also Genre 3, 4, 145-147

Cost of services 38

Cross media content 42-44, 60, 62, 78, 80, 88

DDigital 3-6, 11, 14-16, 25-26, 36-37, 41, 43, 57, 62, 72, 74, 80,

81, 95-100, 102, 150

Directors’ Statement 14-17

Disability Strategy 154

Discretionary Grants 152

Distinctive/ness 2, 5, 27, 31, 41, 42, 44, 63, 79

Documentary 4, 26, 34, 52-55, 65, 67, 76, 79, 83, 145-147, 157, 160

Drama 5, 12, 21, 25, 27, 32, 34, 43-45, 52, 54, 72, 75-76,145-147, 159-160

EEcologically sustainable development 157

Editorial Policies 2, 16, 23, 29, 91, 93, 149, 150, 155, 163

Education 4, 5, 19, 27, 32, 34-35, 44, 47-48, 55, 59, 63-65, 73, 78, 145-147, 157

Efficiency 29, 39-41, 69, 85, 89, 151

Election coverage 3, 46, 53, 61, 66-67, 70, 75, 92, 96

Enterprises – see ABC EnterprisesEquity and Diversity 87, 154

Executive Directors 10, 11-13, 20, 21, 25, 28, 90, 148

Index

FFacilities 6, 16-17, 72-75, 85-86, 95

Factual 5, 32,34,44,54-55, 72, 75-76, 81, 92, 145-147

Financial Outcomes 36

Five year analysis 38

Fly 3, 15, 26, 27, 57, 61, 72, 76, 95, 102, 158, 159

Footprint 47, 64

Fraud control 22, 150, 151

Freedom of Information 91, 159

Funding 15, 16, 24, 29, 36-37, 41-42, 44, 47, 60, 63, 75, 80, 85-86, 90, 102

GGenre diversity 31-35, 41, 44, 52, 59, 72, 145-147

HHuman Resources 12, 74, 87, 153, 156

IIndemnities 152

Independent Audit Report 105-106

Independent Complaints Review (ICRP) 29, 92, 93, 159

Indigenous 5, 24, 27, 34-35, 45, 55, 59, 87-88, 145-147, 160

Indonesian audience survey 47-48

Industry – Issues 14, 21, 33, 51, 62, 90, 91, 97

recognition 35, 41, 58, 59, 61, 62, 97Interactive 5, 26, 58-62, 79, 102

Internal audit 22, 149

International benchmarking – see BenchmarkingInternational services - see also Radio Australiaand ABC Asia Pacific 3, 5, 14, 15, 26, 28, 32, 95, 99

JJudicial decisions 152

KKids channel – see ABC Kids 3, 16, 26, 57, 72, 83, 93, 95, 102

LLegal Services 80, 84, 148, 164

Library Services 79-80, 148, 150

Local Radio 11, 25-27, 30, 32, 42-46, 49-50, 52, 60, 66, 68, 76-77, 82, 85, 99-101

MManaging Director 3-4, 8-10, 14, 17, 20-22, 25, 41, 87, 90,

93-94, 108, 137, 139, 148-149, 183

Market Research 144,153

Merchandising 83, 123

Multichannel(s), multichannelling 3, 5, 16, 26, 37, 57, 72, 148, 159

Music 3, 27, 31, 32, 35

Music publishing 83

NNational Interest Initiatives 24, 29, 42, 44, 60, 66

New programs 15, 29, 42, 45, 53, 56, 66, 75

OOccupational Health and Safety 85, 153

Organisation structure 13

Organisational capability 28

Outcomes and Outputs 25, 27, 30-35

Outcome 1 30-35, 42, 51, 58, 63, 66, 72, 75, 79, 82, 84, 87, 95, 142

Outcome 2 98-101, 142

Outcome 3 102, 142

PPerformance – 154

management 85, 88, 149

pay 144

Platforms 5, 25, 35, 42, 44, 51, 58, 61-62, 64, 66, 79-80, 93

Program hours transmitted 33-34, 51, 145-146

Programs and Services 5-7, 32, 155

Program sales 69, 72, 148

Property 83, 85-86

Publishing 60, 168

Q


PAGE 191[INDEX]


PAGE 192 [INDEX]

RRadio Australia 3-6, 15, 26-28, 32-33, 42-43, 46-50, 63, 65, 69,

94, 98-99, 142, 147-148, 166, 182

Radio National 4-6, 8, 11, 25-27, 30, 32, 42-43, 45, 49-50, 76, 90, 98, 100-101, 165, 177, 182, 185

Reception 92, 98, 181

Recruitment 15, 89, 151, 154

Relevance 25, 63, 161

Regional and rural 24, 44, 60, 81, 91

Retail 13, 82, 88, 148, 151, 155

Risk management 22, 28, 84, 153

SScience 5, 9, 22, 32, 34, 35, 44, 55-56, 58-59, 76, 78, 94,

145-147, 151, 164, 168

Service Commitment 93, 156, 163

Seventy year anniversary 17

Short message service (SMS) 35, 62

Significant events 3-4

Source of funds 36

Sport 5, 10, 32, 34-35, 44-46, 56, 59, 71, 73-74, 92, 96, 145-147,157-158, 162, 164, 164-167

Staff profile 156

Subsidiaries 103-104

Symphony Orchestras 103

TTax Equivalent 151

Training 43, 74, 84, 85, 87, 96

Transmission 98, 99

Transmitters –analog television 168

BRACS 174

digital television 168, 174

domestic shortwave 191

radio 175

radio Australia 182

SBRS 174-175, 181-182

statistics 175, 182

Triennial funding 41

Triple J 5, 6, 22-23, 26-27, 30, 32-33,42-43, 45-46, 49-50, 62,77, 83, 98, 100-101, 147, 151, 164-167, 180-182

U

VValue for money 14, 20, 29, 41, 151

Video 20, 43, 62, 69, 82-83, 94-96, 150-151, 154, 161, 166-168

Vision, Mission and Values 2

WWorkplace reform 66, 88

X

Y

Z

Section 6 of the AustralianBroadcasting Act 1983

(1) The functions of the Corporation are –

(a) to provide within Australia innovative andcomprehensive broadcasting services ofa high standard as part of the Australianbroadcasting system consisting ofnational, commercial and communitysectors and, without limiting the generalityof the foregoing, to provide:

(i) broadcasting programs that contributeto a sense of national identity andinform and entertain, and reflect thecultural diversity of, the Australiancommunity;

(ii) broadcasting programs of aneducational nature;

(b) to transmit to countries outside Australiabroadcasting programs of news, currentaffairs, entertainment and culturalenrichment that will:

(i) encourage awareness of Australia andan international understanding ofAustralian attitudes on world affairs; and

(ii) enable Australian citizens living ortravelling outside Australia to obtaininformation about Australian affairs andAustralian attitudes on world affairs; and

(c) to encourage and promote the musical,dramatic and other performing arts inAustralia.

(2) In the provision by the Corporation of itsbroadcasting services within Australia –

(a) the Corporation shall take account of –

(i) the broadcasting services providedby the commercial and communitysectors of the Australianbroadcasting system;

(ii) the standards from time to timedetermined by the AustralianBroadcasting Authority (ABA) inrespect of broadcasting services;

(iii) the responsibility of the Corporationas the provider of an independentnational broadcasting serviceto provide a balance betweenbroadcasting programs of wideappeal and specialised broadcastingprograms;

(iv) the multicultural character of theAustralian community; and

(v) in connection with the provisionof broadcasting programs ofan educational nature – theresponsibilities of the States inrelation to education; and

(b) the Corporation shall take all suchmeasures, being measures consistentwith the obligations of the Corporationunder paragraph (a), as, in the opinion ofthe Board, will be conducive to the fulldevelopment by the Corporation ofsuitable broadcasting programs.

(3) The functions of the Corporation undersubsection (1) and the duties imposed onthe Corporation under subsection(2) constitute the Charter of theCorporation.

(4) Nothing in this Section shall be takento impose on the Corporation a duty thatis enforceable by proceedings in a court.

The ABC Charter Letter of Transmittal 1ABC Vision, Mission and Values 2Significant Events 3Programs and Services 5Board of Directors 8ABC Advisory Council 10Executive Directors 11ABC Organisation Chart 13Board of Directors Statement 14Audience Appreciation 18Corporate Governance 20National Interest Initiatives 24Corporate Plan Performance Summary 25Outcome 1 30Financial Summary 36International Benchmarking 39The Year Ahead 41Radio 42Television 51New Media 58ABC Asia Pacific 63News and Current Affairs 66Production Resources 72Development 75Content Rights Management 79Enterprises 82Financial Services 84Human Resources 87Corporate Affairs 90Technology and Distribution 95Outcome 2 98Outcome 3 102Subsidiaries 103Independent Audit report 105Financial Statements 107Appendices 144

Contents

Designed and produced by Penfold Buscombe

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2001-2002 ANNUAL REPORT AUSTRALIAN BROADCASTING CORPORATION€¦ · regional Australia. ABC Classic...

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