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LMHPCO 2020 n 3 n virtual leadership conference

Jamey Boudreaux, MSW, M.Div.LMHPCO Executive Director

Susan Drongowski, RN, BS, MALMHPCO Journal Editor

Nancy Dunn, RN, MS, CTLMHPCO Education DirectorCommittee Chair

Kathleen Guidry, RN, BSNCase Manager, St. Joseph Hospice LMHPCO Nurse Planner

Mary Lee, BSN, RNRetiredHospice/Palliative CareCoordinator, VA Gulf CoastVeterans’ Health Care System

Jack McNulty, MD, FACP, FAAHPMRetired Founder Palliative CareInstitute of Southeast LA;Palliative Rural EducationProject (PREP)

L. Glen Mire, MD, FAAFP, HMDCClinical Professor, Family Medicine, LSU School of Medicine Medical Director, Acadian Palliative Care Medical Director, River Oaks Retirement Manor

LaDonna Murphree, LSWSW/Bereavement CoordinatorAseracare

Becky Pardue, RN, CHPNDirectorForrest General Hospice & The Asbury House

Lisa Powers, BSN, RNCompliance OfficerSanctuary Hospice

Ken Roberts, ADIVChaplain/Bereavement CoordinatorForrest General Hospice & The Asbury House

Marquetta Trice, LPN, LBSW, MPH, MBADirector/Magnolia Regional Health Center Home Health and Hospice

A Word from the Education Director

The LMHPCO Education Committee has put together another impressive lineup of experts - both local and national - to help us think through better ways to provide end of life care for our patients and families in this part of the country. Who would have thought at the beginning of 2020 that hospice professionals would be practicing isolation, social distancing and wearing masks in the presences of their own families, as well as with their patients? In these unprecedented times, hospice practitioners across Missis-sippi and Louisiana will meet virtually this year to examine current end of life topics, in search of new solutions to pressing hospice issues. This year’s Conference attendees will earn up to 11 hours of continuing education July 29-31, 2020 from the comfort of their home or office, choosing from among 36 live sessions that will run either 60 or 90 minutes. Unlike previous years, we are not limited by “room size” so you do not have to sign up for a specific session when you register. You can choose your sessions each day as you enter the virtual conference. Although we may not be able to net-work over drinks or dinner in 2020, our 20/20 Vision will provide new insights about how we care for one another in this pandemic world.

This year’s conference will even feature a cool and excit-ing Virtual Exhibit Hall where you will be able to network with vendors and learn about new products that will allow you to better serve your patients and families. The Virtual Exhibit Hall will be open during the entire conference. There will also be specific times in the conference program to help remind you to be sure to visit with the exhibitors. We encourage you to visit with each and every Exhibitor, knowing we will track your journey and punch your con-ference BINGO card towards our Conference Grand Prize drawing: a FREE Registration to our 2021 Conference! And, some exhibi-tors will be giving away door prizes at their virtual booth.

Have no fear of participating in this year’s virtual conference, the experts at TPN.health will also be here to assist you along the way. If you encounter a technical problem during the conference, they will be there to help you find a solution and make sure your educational experience is not hampered by computer glitches. So, open your laptop or sit in front of your desktop July 29-31, 2020 and see with 20/20 VISION: The Future is NOW!

Nancy DunnLMHPCO Education Director

Nancy Dunn, RN, MS, CTPO Box 1999Batesville, MS 38606Phone: 888-546-1500, Ext. 1Fax: 504-948-3908 Email: [email protected]

2020 Education andConference Planning Committee

Interesting Times Require Creative Solutions

THE JOURNAL • 4 • JULY 2020

CONTINUING EDUCATIONTo receive continuing education credit, the person must be a duly registered attendee of the conference AND complete an electronic conference evaluation for each session attended.

Certificates will be available online to attendees requesting continuing education who remain in attendance throughout the session and complete an on-line evaluation form. Persons who must

leave early will receive credit proportional to their actual attendance.

Social Worker Continuing Education CreditThis Virtual Conference has been approved for up to 11.0 General which includes 1.5 Ethical contact hour(s) of continuing education credit by the National Association of Social Workers- Louisiana Chapter as authorized by the Louisiana State Board of Social Work Examiners.

This organization, LMHPCO, SW DP# 12003, has approved this conference for up to 11.0 hours continuing education clock hours (General Hours 11.0 to include Ethics 1.5 hours and Cultural Diversity 3.0 hours). LMHPCO is approved as a provider for con-tinuing education by the Mississippi Board of Examiners for Social Workers. Approval period 5/1/2021.Session Approved for Ethics hours: H 4. Sessions Approved for Cultural Diversity: C1 and G4.

Nursing Facility AdministratorsContinuing Education for Nursing Facility Administrators is approved for a total of up to 11.0 hours by the State of Louisiana Board of Examiners of Nursing Facility Administrators (LABENFA). LMHPCO CEU Provider # 115.

Chaplaincy Education A certificate will be awarded for each contact hour the chaplain is in attendance, up to 11.0 hours.

Nursing Continuing Education CreditUp to 11.0 hours Nursing Continuing Education approved through Louisiana Mississippi Hospice and Palliative Care Organization (LMHPCO), an approved provider of nursing continuing education by the Louisiana State Board of Nursing. CE Provider number 46.

Physician Continuing Medical Education This Live activity, 2020 Vision: The Future is Now, with a beginning date of 07/29/2020, has been reviewed and is acceptable for up to 11.00 Prescribed credit(s) by the American Academy of Family Physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.AMA/AAFP Equivalency:AAFP Prescribed credit is accepted by the American Medical Association as equivalent to AMA PRA Category 1 credit(s)™ toward the AMA Physician’s Recognition Award. When applying for the AMA PRA, Prescribed credit earned must be reported as Prescribed, not as Category 1.

THE JOURNAL • 5 • JULY 2020

ANNUAL LEADERSHIP CONFERENCE AT A GLANCEWednesday, July 29, 2020

9:00 – 12:00 Exhibit Hall Open

12:00 – 12:15 Welcome & Introduction to LMHPCO 2020 Virtual Leadership

12:15 – 1:45 KEYNOTE

1:45 – 2:00 Break

2:00 – 3:00 “A” Concurrent Sessions

3:15 – 4:15 “B” Concurrent Sessions


Thursday, July 30, 20208:00 – 8:15 Welcome

8:30 – 10:00 “C” Concurrent Sessions

10:00 – 10:15 Break

10:15 – 11:15 “D” Concurrent Sessions

11:15 – 11:30 Break

11:30 – 12:30 “E” Concurrent Sessions

12:30 – 2:00 Break/Exhibit Hall Open

82:00 – 3:00 “F” Concurrent Sessions


Friday, July 31, 20208:00 – 8:15 Welcome

8:30 – 10:00 “G” Concurrent Sessions

10:00 – 10:15 Break

10:15 – 11:45 “H” Concurrent Sessions




12:00 – 12:15 Welcome & Introduction to LMHPCO 2020 Virtual Leadership

ConferenceTiwana O’Rear LMHPCO Board President

Jamey Boudreaux, MSW, M.Div. LMHPCO Executive Director

Nancy Dunn, RN, MS, CTLMHPCO Education Director

12:15 – 1:45 KEYNOTE “Hospice Regulatory & Quality

Update” Jennifer Kennedy, EdD, MA, BSN, RN, CHCSr. Director, Regulatory & QualityNational Hospice & Palliative Care Organization

Hospice regulatory and quality reporting issues appear in every provider’s daily rou-

tine outside of updates to compliance and HQRP. This session will review current hospice regulatory and quality reporting issues, areas of federal scrutiny, and what is in the pipeline for the hospice industry in the future. At the end of this activity the learner will be able to: 1. Identify the current regulatory and quality reporting issues in the hospice industry and how they affect hospice providers and the hospice industry as a whole 2. Describe the climate within CMS and the federal govern-ment about hospice care related to compliance and quality

3. Identify/locate resources available and receive answers to outstanding questions

1:45 – 2:00 Break

A1 Where’s the Line? Professional Boundaries in Hospice Care

Maria LaHaye Menard, LCSW, ACHP-SWAdministratorHeart of Hospice - Acadiana

In this session, attendees will learn about boundaries, types of boundaries and the necessity of professional boundaries in

providing excellent hospice care. Hospice offers unique challenges to healthcare workers, and the lines are eas-ily blurred. Professional boundaries are vital to providing safety to patients and staff, keeping the best interest of the patient at the forefront of care, maintaining the integ-rity of professionals and preventing burnout.

At the end of this activity the learner will be able to: 1. Identify boundaries and types of boundaries 2. Understand the purpose of boundaries3. Understand the necessity of professional boundaries in hospice 4. Recognize and identify when self-disclosure is appro-priate and/or necessary 5. Understand the link between boundaries and burnout preventio

2:00 – 3:00“A” Concurrent Sessions

LMHPCO Virtual Leadership Conference 2020Wednesday, July 29, 2020


A2 Closing the Loop between Hospice Assessment and the Plan of Care

Kathryn McEwen, MS, RN, CHPN, CPHQClinical Review SpecialistAccreditation Commission for Health Care (ACHC)

This presentation will explore the art of creating and maintaining a plan of care

that reflects the patient’s current physical, psychosocial and spiritual needs as those needs change throughout Hospice Care.

At the end of this activity the learner will be able to: 1. Identify top deficiencies related to care planning 2. Describe the process for creating a plan of care that includes goals and interventions based on the patient ini-tial, comprehensive and updated assessments3. Identify how to audit records to ensure the agency is compliant with care planning and meeting the patient’s needs

A3 Palliative Care Provider Use of Shared Decision-making in Advanced Lung Disease

Maureen George PhD RN AE-C FAANAssociate Professor Columbia University School of Nursing New York

Shared decision-making (SDM) is a com-munication strategy integral to patient-cen-

tered care. In this presentation, the application of SDM to palliative care for the purpose of improving clinical outcomes in patients with advanced lung disease (e.g. COPD) will be explored.

At the end of this activity the learner will be able to: 1. Compare and contrast models of patient-provider part-nerships with patient-centered care models2. Identify when to use decision aids, decision support and/or shared decision-making (SDM) in palliative care3. Examine the evidence for tools and for brief interven-tions, DDM and motivational interviewing (MI)4. Describe SDM brief intervention components

3:00 – 3:15 Break

B1 VA Inpatient Hospice Care: What You Need to Know

Rebecca Burke, MDPalliative Medicine Physician, Southeast Louisiana Veterans Health Care Systems Robin B. Rome MSN, FNP-C, ACHPN Palliative Care Nurse Practitioner, VA New Orleans Malaika D. Amedee, LCSW Palliative Care Coordinator, Southeast Louisiana Veterans Health Care Systems

This session is designed to introduce the uniqueness of the VA inpatient hospice unit admission process and procedures. The intended audience is anyone referring a vet-eran for inpatient hospice care in a CLC in LA and MS.

At the end of this activity the learner will be able to: 1. Define traditional inpatient hospice care in the com-munity2. Describe inpatient hospice care at the VA and list facili-ties in LA and MS3. Explain the general process for admission to inpatient hospice care in a VA hospice unit4. Distinguish veteran specific protocols within inpatient hospice at a VA facility

3:15 – 4:15“B” Concurrent Sessions

AMERICANS WITH DISABILITIES ACTIf you need special assistance or accommodations identified in the ADA,

please contact LMHPCO office in advance at 888-546-1500.


B2 There is Nothing Artificial about Artificial Intelligence Improving Patient Care in Hospice

Tim Blackmon, BS CIOmumms Software

This presentation will serve as a brief primer to Artificial Intelligence, dispelling the myths and mysteries, and will focus on solu-

tions emerging in the hospice industry, all of which are aligned with improving end of life care, improving quality scores, making day-to-day operations more efficient, and increasing revenue.

At the end of this activity the learner will be able to: 1. Understand what Artificial Intelligence (AI) is 2. Understand how AI can help with Service Intensity Add-on (SIA) efficiency, workforce alignment, patient care, quality scores and revenue

B3 The Use of Ketamine for Pain Management in the Hospice Patient

Kiran Hamid, B.Sc. Pharmacy. R.Ph.Hospice Clinical PharmacistProCare HospiceCare

Ketamine has long been used as an FDA approved medication for general anesthesia. Recently, there has been increasing interest

in its off-label use for pain control, in patients with refrac-tory pain. This presentation will examine the role of ket-amine for pain management in hospice patients.

At the end of this activity the learner will be able to: 1. Understand ketamine’s indications, mechanism of action, pharmacokinetics and pharmacology2. Explore advantages and disadvantages of using ket-amine for pain3. Examine case studies involving ketamine’s role in refractory pain

B4 Do I Have Your Attention? Proper ADR Responses

Lisa Sigsworth, RN, CHPN, ELNEC Trainer, Cht, CHIPresidentCornerstone Paradigm, LLC

This presentation is designed to help attendees with the stress of an ADR audit

and not to lose your mind! There is a method to the mad-ness of proper submission to keep hospices from getting a technical denial in the first round and there is a method to increase your odds of sending in what the auditors are looking for. This class is being taught by a former OIG med-ical review RN with over 25 years’ experience in hospice.

At the end of this activity the learner will be able to: 1. Understand how to read an ADR letter and what is being asked of you2. Understand the method of putting documents in cor-rect, concise manner3. Identify how to check off the technical components 4. Understand how to write a corrective action plan


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8:00 – 8:15 WelcomeJamey Boudreaux, MSW, M.Div. LMHPCO Executive Director


C1 Spiritual & Cultural Aspects of Care at the End of Life

Larry Dawalt, M.Div., BCC, CT, CTSS,CHPCA Senior Director of Spiritual & Grief Care Service Hospice & Palliative Care Charlotte Region

A key interdisciplinary component of caring for patients and families with serious illness is to assess and address spiritual, religious, and existential dimensions of care. Therefore, it is essential that we as providers facilitate compassionate, patient and family-centered care that respects specific spiritual beliefs and practices, especially at and after time of death. This ses-sion will provide learners with a framework for assess-ment and management of the spiritual and cultural aspects of care for patients and families nearing life’s end and include how we as providers manage our own grief and sustain the resilience necessary to continue this compassionate work.

At the end of this activity the learner will be able to: 1. Generate familiarity with the National Clinical Practice Guidelines for Quality Palliative Care2. Identify an increase in knowledge of Spiritual, Religious and Cultural beliefs/practices

3. Describe how to integrate this knowledge into daily patient care4. Specify knowledge of burnout and how to utilize self-care activities

C2 Hospice Regulatory Compliance in Louisiana

Marian Tate, RN, BSN Medical Certification Program Manager Louisiana Department of Health

This session will provide an update by the Louisiana Department of Health, Health Standards Section regarding Regulatory

Compliance for Hospice.

At the end of this activity the learner will be able to: 1. Understand frequently cited deficiencies and ways to avoid getting them2. Understand Hospice complaints and potential ways to avoid complaints

C3 Hospice Legislative Update Elizabeth Duncan Harper, BALouisiana DirectorAlliance for the Advancement of End of Life CareJohn Morgan Hughes, MBAMississippi DirectorAlliance for the Advancement of End of Life Care

Join us for an update on the 2020 Louisiana and Mississippi State Legislative Sessions and ongoing/current issues regard-ing hospice, palliative care and end of life care.

At the end of this activity the learner will be able to: 1. Understand the Mississippi Legislative Session with regards to end of life care2. Understand the Louisiana Legislative Session with regards to end of life care3. Identify ongoing Mississippi Hospice related issues4. Identify ongoing Louisiana Hospice related issues

8:30 – 10:00“C” Concurrent Sessions

LMHPCO Virtual Leadership Conference 2020Thursday, July 30, 2020

APPROVED FOR

1.5 CULTURALDIVERSITY

HOURS


C4 Surviving or Thriving? A PEP Talk for Stronger Teams and Effective Operations

Judy L. Connelly RN, MSN, SPHRSenior Manager, Operations Simione Healthcare Consultants

Hospice teams need organizational leaders to focus on Professionalism, Empowerment and Purpose - PEP, to ensure

common performance challenges can be minimized and overcome in the delivery of exceptional patient care. The possibilities for clinical excellence and organizational improvement dramatically increase with the right leader-ship skills and knowledge.

At the end of this activity the learner will be able to: 1. Apply knowledge related to various leadership prac-tices for present team challenges and to succeed in the future2. Understand the implications of HR methods used to acquire and retain talent3. Identify methods of streamlining operations to improve service, finance and growth4. Discover strategies to facilitate efficient & effective pro-cesses, while reducing barriers

10:00 – 10:15 Break

D1 Veterans Outreach: Networking and Resource Building

Amanda Anderson, MBA with Human Resource Certification, MSWManager of Volunteer Services, We Honor Veterans Champion Heart of Hospice

Veterans Outreach is a critical part of providing a larger network of care for our Veterans and their families. The presentation will discuss opportunities to create and build Veterans Resource networks in your communities and help to develop network connections.

At the end of this activity the learner will be able to: 1. Identify the importance of building a Veterans

Resource Network2. Identify ways to build a Veterans Resource Network3. Discover how to build the Veterans Resource Relationships4. Understand the use of these Network Resources for Veterans Care

D2 The Art of Hard ConversationsHildie Dunn, MA, BAExpert Coach, Handel Group Angie Robertson, Esq.Senior Coach, Handel Group

Do you cringe at the thought of having difficult conversations? Are you being wholly honest and asking for what you really want? Tough conversations take courage, grace, and wisdom. In this session, you will learn to walk through the steps on how to craft the conversations you want and need to have for the best results. As you begin to use these

new tools, you’ll build confidence and feel like you can handle anything. Because you can.

At the end of this activity the learner will be able to: 1. Understand the bigger context of learning the WHY to having hard conversations2. Identify tools of curating a hard conversation

D3 Technology Is Your FriendDonna Floyd, RN, BSN Principal & Consultant Crag Consulting

Is technology a friend or foe? Organizations that not only survive but thrive will be able to know and managing your

organizational data - not just revenue and turnover infor-mation. This presentation will allow hospices to learn to engage technology, beyond EMRs, to facilitate care and operational goals. Join a discussion on implementing technology in key areas.

At the end of this activity the learner will be able to: 1. Verbalize a working definition of operational awareness2. Identify one (1) area in the agency that would benefit from technology3. Identify two (2) monitoring strategies to implement or improve

10:15 – 11:15“D” Concurrent Sessions


D4 Eligibility Discussions & Discharge & Planning Documentation

Karla Lykken, RN Legal Services Specialist Kindred at Home

This presentation discusses the process and difference between eligibility discussions in IDG and when discharge for extended

prognosis has actually been determined. It provides examples of documentation to assist the learner when transitioning from discussion to discharge during each phase of the process. Examples include common pitfalls and do’s and don’ts when documenting discussions & discharge.

At the end of this activity the learner will be able to: 1. Identify the difference between discussing eligibility and determining eligibility2. Identify the Interdisciplinary Group’s roll and responsi-bility in eligibility discussions3. Identify 2 pitfalls when documenting eligibility discus-sions4. Identify when discharge documentation begins5. Identify 2 “do’s” & “don’ts” when documenting towards discharge6. Identify 2 “do’s” & “don’ts” when documenting dis-charge planning

D5 Taking a Step Back is the Best Way to Move Forward – A Review of Diabetes\ Management at End-of-Life

Christine Pham, PharmD, BCGP Clinical Supervisor Hospice Pharmacy Solutions

There are limited resources that discuss the appropriate management of diabetes at the end-of-life. Many in the hospice care

workforce are unfamiliar with how diabetes management changes when patients transition to hospice care. This session will review the goals of end-of-life diabetes care per guidance of the American Diabetes Association, identify a safe approach to medication management, and identify strategies for discussing medication manage-ment with patients and caregivers.

At the end of this activity the learner will be able to: 1. Coordinate a safe and quality approach to managing diabetes at the end of life

2. Inform patients and caregivers on goals of end-of-life diabetes care3. Identify strategies for having discussions around dis-continuing diabetes medications4. Review current updates to American Diabetes Association Standards of Medical Care in Diabetes as they pertain to end-of-life care

11:15 – 11:30 Break

E1 Have U Been PICed?Julie B. Mitchell, J.D., LL.M. Health LawPartner/Healthcare Attorney Hagwood and Tipton Law Firm, PC

This session will provide an overview of who is auditing you and target areas in the Hospice field.

At the end of this activity the learner will be able to: 1. Understand the transformation of Medicare & Medicaid payment systems2. Identify current CMS auditors3. Understand UPIC and its role4. Understand the appeals process for audits5.Identify hot audit issues for hospice

E2 We Honor Veterans Program and Welcome Home Ceremony

Bryan Johnson, BSBA-MBereavement CoordinatorHeart of Hospice

This session will provide the basics of the We Honor Veterans program initiative which helps identify needs of veterans at the end of

life. A discussion of the Star Levels with a demonstration of the Level 5 required Welcome Home Celebration for Vietnam Veterans will be included.

At the end of this activity the learner will be able to: 1. Understand the We Honor Veterans program initiative2. Identify the structure of the Star Levels3. Identify different ways of honoring veterans at end of life4. Understand how to plan a Welcome Home program for Vietnam veterans

11:30 – 12:30“E” Concurrent Sessions


E3 Understanding the Effects of Opioids in the Workplace

Nikki C. Honore’, DNP (c), MSN, APRN-BC, CPNStatewide Nurse Consultant - Emergency Preparedness & Response, Louisiana Department of Health - Office of Public Health - Bureau of Community Preparedness

The most pronounced consequences of opioid dependence are projected to be in metropolitan and sub-urban areas, which also have the most treatment resourc-es. It is important to have a larger public awareness initiative that seeks to aid in educating people about the risks of using opioids and encouraging people to explore alternate pain treatment and use opioid crisis resources (local, state, and federal, etc.).

Opioid abuse substantially affects both the quality and cost of healthcare. This presentation will provide an overview of workplace hazards associated with prescrip-tion pain medication use, especially among employees, and will also focus on effective tools and strategies that leaders can utilize, including drug testing programs and employee assistance programs, to combat the problem of opioid abuse within healthcare organizations.

At the end of this activity the learner will be able to: 1. Discuss how opioids are used and misused2. Describe drug overdose prevention strategies3. Explain the hazards associated with opioid misuse in the workplace4. Develop organizational policies on substance abuse in the workplace5. Identify referral services available for employees

E4 Acing Hospice Care Utilization to Improve End of Life Care Quality and Outcomes

Jennifer Maxwell M Ed. Co-founder and Co-CEO, Maxwell Healthcare Associates Co-founder and President, Muse Healthcare

12.3% of patients on routine hospice care in the home received no skilled visits

in the last two days of life. A GOA report shows eighty for-profits failed to send registered nurses, nurse practi-tioners or physicians to visit discharged to death patients even once in the last 72 hours of their life. We need to fix this. The way to do it is through understanding proper visit utilization and better deploying the right care at

the right time. Muse proprietary data shows where hos-pice providers can better leverage skilled and unskilled caregivers during which periods of a hospice patient’s journey--all to ensure patients receive the best care at the end of life.

At the end of this activity the learner will be able to: 1. Understand the state of hospice care in the US2. Learn what proprietary data shows about the state of hospice care in the US and from that see the misses and opportunities3. Discover the misses in care utilization

12:30 – 2:00 Break/Exhibit Hall Open

F1 Communication - ELNEC Lisa Sigsworth, RN, CHPN, ELNEC Trainer, Cht, CHIPresidentCornerstone Paradigm, LLC

This ELNEC training emphasizes the importance of good communication in end-

of-life care. The complexities of communicating with patients and families at this critical time are described along with suggestions for care. Frequently, we speak with patients and families about difficult issues and the “fix” seems so obvious to us. Yet many times, people just want us to listen to them. Often it is not to try to fix anything. They need us to just listen and “bear witness”. This class is designed to help you to better communicate with patients at the end of life.

At the end of this activity the learner will be able to: 1. Define the importance of ongoing communication with the interdisciplinary team, patient and family throughout an end-of-life process2. Identify factors that influence communication in the palliative care setting3. Identify factors in communicating bad news 4. Identify communication characteristics that patient/families expect of healthcare professionals

2:00 – 3:00“F” Concurrent Sessions


F2 Pain ManagementMark Kantrow, MD, FAAHPMMedical Director, Palliative Care Program, Our Lady of The Lake, Regional Medical CenterMedical Director, Hospice in His CareMedical Director of Education and Quality,

St. Joseph HospiceThis informative session will discuss prescribing and

managing medications most effective in pain and symp-tom management of the hospice patient.

At the end of this activity the learner will be able to: 1. Know basic steps of analgesic management2. Know basic conversions between common opioids commonly seen in hospice3. Know most common uses of adjuvant analgesic agents4. Anticipate and manage the side effects of opioids

F3 Mastering Time Hildie Dunn, MA, BAExpert Coach, Handel Group Angie Robertson, Esq.Senior Coach, Handel Group

Is time not on your side? Do your days feel like a battle to beat the clock, make deadlines , uphold standing commitments, prioritize chores, and avoid seemingly unavoidable distractions? If any of this rings true(and it’s not your reminder alarm), join us for this session to discover simple, fun solu-tions to help you achieve the master of time.

You’ll learn to organize yourself, plan brilliantly, and most importantly , find ease in activities as well as your most heartfelt endeavors.

At the end of this activity the learner will be able to: 1. Learn how defining time impacts experiences2. Identify and remove obstacles in your schedule3. Create an action plan for mastering time

F4 Ensure Today’s Documentation Will Stand Up To Tomorrow’s Audit

Judy Morris, RN, BSNRN Nursing Consultant5 Star Consultants

Learn about the top reasons for Medicare denials. Ensure your documentation prac-tices will paint the picture to support your

hospice patient’s terminal illness and need for hospice care. We will discuss 2020 election statement require-ments. Be able to document patient status in quantifiable measures, ensure up to date IDG plan of care documen-tation, and support the hospice terminal diagnosis as well as the level of care.

At the end of this activity the learner will be able to: 1. State the top reasons for Medicare denials2. Learn how documentation must paint the picture of the patient’s need for hospice


Target AudiencePhysicians, Palliative Care Providers, Geriatricians, Nurses, Nurse Practitioners, Clinical Managers,

Social Workers, Chaplains, Volunteer Managers/ Coordinators, Bereavement Coordinators, Administrators, Community Liaisons and all healthcare professionals dedicated to providing and

improving health care across the continuum. This includes Hospice and Palliative Care as well as relat-ed fields such as, Corrections, Veterans Associations, Healthcare Futurists and End of Life Visionaries.


8:00 – 8:15 WelcomeJamey Boudreaux, MSW, M.Div. LMHPCO Executive Director


G1 One Chance to Get it Right: Caring for Patients with Mental Illness at End of Life

Janet McMillan, DSN, APRN, PMHNP-BC, ACHPN, CNE Nurse Practitioner Forrest General Hospice

Patients with serious mental illness are more likely to die from chronic disease than

their mentally healthy counterparts, and less likely to have hospice or palliative care. A lack of understanding may be a barrier to reduce their suffering at end-of-life. This pre-sentation will provide education to assist the clinician to address challenges in this unique patient population.

At the end of this activity the learner will be able to: 1. Examine the connection between severe mental illness and life-limiting illness2. Understand the role of hospice and palliative care in patients with psychiatric disorders3. Address challenges, including ethical issues, associ-ated with caring for patients withmental illness at end of life4. Describe the educational needs of hospice and pallia-tive care staff in caring for patients with mental illness at end of life

G2 Management of NonPain Symptoms and Palliative Care Emergencies

L. Glen Mire, MD, FAAFP, HMDCClinical Professor, Family Medicine,LSU School of MedicineMedical Director, Acadian Palliative CareMedical Director, River Oaks Retirement Manor

Pain is not the only cause of suffering. This presenta-tion will help the audience identify and manage other physical symptoms that contribute to suffering.

At the end of this activity the learner will be able to: 1. Discuss strategies for managing common symptoms that cause patient distress2. Identify symptoms that require urgent/emergent treat-ment3. Provide initial treatment to relieve patient suffering

G3 Survey Readiness Now – Using Mock SurveysJudy Morris, RN, BSNRN Nursing Consultant5 Star Consultants

Increase your knowledge about the sur-vey process and the difference between standard and condition level deficiencies.

Increase your confidence to be survey-ready by learning how to conduct a mock survey and implement success-ful action plans prior to expected survey dates. This ses-sion will describe several methods of pre-survey evalua-tion of your agency’s compliance to standards/ regula-tions through QAPI and mock survey tasks.

At the end of this activity the learner will be able to: 1. Describe the difference between standard versus condi-tion level deficiencies and the impact of more serious defi-ciencies on plan of correction time frames2. Discuss three mock survey tasks that can enable the agency to determine hospice compliance status3. Demonstrate knowledge of selection of high priority prob-lems for QAPI action plans and implementation strategies

8:30 – 10:00“G” Concurrent Sessions

LMHPCO Virtual Leadership Conference 2020Friday, July 31, 2020


G4 The Ethical & Cultural Significance of Hospice in Underserved Populations

Cordt T. Kassner, PhD.CEO, Hospice AnalyticsMartha McDurmond, BSW, NFAConsultant, LMHPCO +Ann Walker, RN, BSN, MBAConsultant, LMHPCO +Derrick W. Williams, MS Research Scientist, Dept. of Biology, Colorado State University-Pueblo, CO

Culturally diverse groups under-utilize hospice services less for a variety of reasons, presenting hospices with several challenges when caring for this community. This work-shop will explore these challenges, review data and policy implications, and discuss potential solutions. We look forward to see-ing you there!

At the end of this activity the learner will be able to: 1. Discuss the ethical principles and their relationship to under-served hospice popula-

tions. “Under-served” will focus on African Americans as the principle demographic in LA & MS.2. Understand data findings and policy implications of the under-served use of hospice3. Describe challenges associated with cultural diversity and the use / non-use of hospice4. Identify potential solutions to the under-served use of hospice.

G5 2020 Palmetto GBA Hospice Workshop Series “Hitting the Target with Medicare” (PART 1 of 2 - Medical)

Charles Canaan, MPH, BSN, RN, CCA, CPC, APM Senior Provider Education Consultant Palmetto GBA

Palmetto GBA is pleased to announce our 2020 Hospice workshop series. “Hitting

the Target with Medicare.” These workshops are designed to equip hospice providers and their staff with the tools they need to be successful with Medicare bill-ing, coverage and documentation requirements. These workshops will provide insight for hospice agency staff at all levels. During the workshop series, Palmetto GBA will

provide information related to the most common errors identified through a variety of data analysis and some hints and tips on the reasons why these errors occur. Palmetto GBA’s ultimate goal is to have educated and astute providers who know how to accurately and skill-fully apply the information they learn to their documenta-tion and billing practices!

At the end of this activity the learner will be able to: 1. The learner will be familiar with hospice length of stay data and utilization data2. The learner will be able to verbalize reason for hospice improper payments3. The learner will be able to verbalize areas of vulnerabil-ity for hospice patients in facilities4. The learner will be able to verbalize concepts of an effective interdisciplinary group 10:00 – 10:15 Break

H1 Medical Marijuana in Louisiana Many questions, some answers…

Mary C. Raven, MDMedical Director, Palliative Medicine, OLOLChanda Macias, PhD, MBACEO, ILera Holistic HealthcareRuston Henry, RPhOwner, H & W DispensaryVincent A. Culota, Jr., MDExecutive Director, Louisiana State Board of Medical Licensure

Join us for a discussion of the historical legal and regulatory facts and forms for the practitioner that prescribes medical marijuanas.

At the end of this activity the learner will be able to: 1. Review rapidly changing landscape of state marijuana laws2. Review history of medical marijuana laws in Louisiana3. Understand current status of the state’s multi-agency medical marijuana program

10:15 – 11:45“H” Concurrent Sessions

APPROVED FOR

1.5 CULTURALDIVERSITY

HOURS


4. Understand LSBME role in the current law5. Review Board’s rule on Marijuana for Therapeutic Use (Chapter 77)

H2 The Conversation that will Change LivesSusan E. Nelson, MD, FACP, FAAHPMSystem Chair, Palliative Medicine and Supportive Care Ochsner Health System

Our current pandemic has stressed the importance of having goal directed conversa-

tions about the types of medical treatments that patients can accept or decline. This presentation will describe some of the programs available and how they are used to teach all members of the health care team the impor-tance of a good conversation.

At the end of this activity the learner will be able to: 1. Understand the importance of advance care planning2. Learn what programs are available for education3. Discuss the elements of a good conversation 4. Role play of conversations

H3 Building an Interdisciplinary Outpatient Palliative Care Clinic

Alexandra Leigh, MDSection Chief, Hospice and Palliative Care, Southeast LA Veterans Health Care SystemAssistant Professor of Medicine, Tulane University School of MedicineMalaika Amedee. LCSWPalliative Care Coordinator, Southeast LA Veterans Health Care SystemChristopher Parkinson, PhD., ABPPPalliative Care Psychologist, Southeast LA Veterans Health Care System

The New Orleans VA has had a robust outpatient palliative care clinic since 2013. The clinic is unique in that it has an interdis-ciplinary team assess all domains of suffer-ing during the initial assessment, and each specialty follow up with the Veteran individu-

ally. This presentation will share this model of outpatient care, share how the VA team has become integrated into their health care system and discuss some options on how your health care system might consider adding or growing your outpatient presence.

At the end of this activity the learner will be able to: 1. Define the role of an outpatient palliative care clinic 2. Identify evidence for outpatient palliative care and mor-tality benefit3. Understand the interdisciplinary mode of care provided by the New Orleans VA4. Understand challenges of a well-integrated palliative care clinic in a health care system

H4 Ethics and Social WorkEdgar Guedry, LCSW-BACS, ACSW, CHP-SW Executive VP Hospice NSI Hospice

This session will address ethical dilem-mas Social Workers face. The Social Work Code of Ethics will be discussed. Actual

sanctions will be reviewed as well as case scenarios will be given for audience participation and discussion.

At the end of this activity the learner will be able to: 1. List 2 ways to handle an ethical dilemma2. List 2 sanctions the state board can issue3. Assess how to come to a solution with a dilemma4. List 3 areas that could land a SW in trouble

H5 2020 Palmetto GBA Hospice Workshop Series “Hitting the Target with Medicare” (PART 2 of 2 - Billing)

Dan George Senior Provider Relations Representative Palmetto GBA

Palmetto GBA is pleased to announce our 2020 Hospice workshop series. “Hitting the Target with Medicare.” These workshops

are designed to equip hospice providers and their staff with the tools they need to be successful with Medicare billing, coverage and documentation requirements. These workshops will provide insight for hospice agency staff at all levels. During the workshop series, Palmetto GBA will provide information related to the most com-mon errors identified through a variety of data analysis and some hints and tips on the reasons why these errors occur. Palmetto GBA’s ultimate goal is to have educated and astute providers who know how to accurately and skillfully apply the information they learn to their docu-mentation and billing practices!

APPROVED FOR1.5 ETHICS HOURS


At the end of this activity the learner will be able to: 1. Identify and discuss Medicare Program Changes2. Identify and discuss data driven topics related to pro-vider billing requirements3. Identify and explain the advantages of the eServices Online Provider Portal4. Identify and review provider resources on Palmetto GBA’s website


Conference ObjectivesParticipants attending this conference will be able to:

1. Strengthen executive leadership and management skills

2. Identify regulatory and quality requirements/chang-es that impact hospice and palliative care

3. Identify ways to provide better palliative and end-of-life care

Check out all of our

Educational Events

https://www.lmhpco.org/events

https://www.lmhpco.org/events

Julie Obleski, Regional Account Executive512.466.7009

[email protected] is a technology company advancing human wellness worldwide through software

and services that support the continuum of health and social care. WellSky empowers home health and hospice heroes with innovative solutions to provide exceptional care, improve operational efficiency, reduce costs, and adapt to change. Learn more at WellSky.com


2020 ConferencESILVER SPONSOR

2020 VIRTUAL EXHIBITORSAlthough the Virtual Exhibit Hall

remains open for the duration of theconference, special times are listed below.

Specific Exhibit Hours are as follows:Wednesday, July 29, 2020 — 9:00am – 12:00pm 4:15 am – 5:15 pm

Thursday, July 30, 2020 — 12:30 pm – 2:00 pm 3:00 pm – 4:00 pm

Friday, July 31, 2020 — 11:45 am – 1:00 pm

Be sureto visit and support our

exhibitors

mailto:[email protected]

http://WellSky.com


Virtual Conference EXHIBITORS

Amanda Gaby [email protected] Triftshauser [email protected]

Enclara Pharmacia is a national full-service PBM and mail order supplier of medications and clinical services developed specifically for the hospice and palliative care industry. Enclara services over 450 hospice providers and 97,000 patients nationally, helping to reduce pharmacy costs through a clinically driven model that enables home delivery of pharmaceuticals, as well as access to a network of over 65,000 retail pharmacies, including our own automated fulfillment pharmacies, and institutional pharmacies. To learn more visit enclarapharmacia.com.

Jill Schexnayder 210-260-6565 [email protected] www.kantime.com Exhibiting person: Jill Schexnayder

KanTime Healthcare Software is an American based healthcare technology company that is the fastest-growing post-acute software provider in the nation with over 500,000 patients, 120,000 users, $5.1B in processed claims, and 32M annual visits. We provide cloud-based enterprise software to home health, hospice, pediatric, private duty, and consumer directed services agencies.

Jennifer Varnell 205-821-0090Regional Sales Director [email protected] Bar 678-378-8426Regional Sales Director [email protected] & hospicelink.comExhibiting person: Jennifer Varnell

StateServ-Hospicelink offers the Nation’s leading DME Management & Technology Solution to the Post-Acute Market, including an expansive network of DME providers, innovative technology, utilization management, operational improvement, and consultation.

George Breznicki [email protected] www.ProCareHospiceCare.comExhibiting person(s): Kate Ranallo [email protected]

ProCare HospiceCare specializes in customized pharmacy technology services that will enhance your hospice program, reduce your pharmacy spend while allowing you to maintain your current providers.

Kathy Peneguy 504-453-7135kpeneguy@blackbeansoft.comwww.hospicemanagementsoftware.comExhibiting person(s): Kathy Peneguy & Vicki Kammeier

A web-based EMR Solution which offers Complete Customization; Comprehensive Internal Audits & Alerts for Clinical; Scheduler; Time Sheets; HR Compliance; Financial & Clinical Reports & Direct Billing for Medicare/Medicaid.

Jeane Derouen 504-525-0620 [email protected] www.mumms.comExhibiting person(s): Chelsea York & Marc Neyrey

Hummingbird is a truly interdisciplinary hospice EMR designed to save time, reduce errors, stay compliant and elevate patient care with innovation and intuitive design.

Jackie Morris [email protected] www.genesislegacy.orgExhibiting person(s): Jackie Morris

The Genesis Legacy Program is a program for individuals who wish to donate their bodies to science for the advancement of medical research.



http://enclarapharmacia.com


http://www.kantime.com



http://stateserv.com

http://hospicelink.com


http://www.ProCareHospiceCare.com



http://www.hospicemanagementsoftware.com


http://www.mumms.com


http://www.genesislegacy.org

EXECUTIVE BOARDPresident, Tiwana O’Rear Sanctuary Hospice House, Inc.662-844-2111 [email protected]

President Elect, Cindy Frazier, BAHeart of [email protected]

Secretary, Renée LawsonKare in Home228-342-4458 [email protected]

Treasurer, Mark Kantrow, MDLouisiana Palliative CareOur Lady of the Lake Palliative Care Program • [email protected]

LOUISIANA AT LARGE MEMBERSDana JenningsHospice [email protected]

L. Glen Mire, MDUHC Family [email protected]

Julie Wray, RNGuardian Hospice [email protected]

MISSISSIPPI AT LARGE MEMBERSRebecca L. PardueForrest General Hospice &The Asbury [email protected]

Marquetta TriceMagnolia Regional Health Center Home Health & Hospice662-665-8001 [email protected]

Carrie MatternLHC Group251-458-2759 [email protected]

LMHPCO is a 501(c)3 educational corporation, networking hospice agencies for the purpose of improving end-of-life care and services for everyone living in Louisiana and Mississippi through research, professional education, public awareness and advocacy.

BOARD OF DIRECTORS

YOUR LMHPCO STAFF–We are here for YOU!Executive Director, Jamey Boudreaux, MSW, MDivphone: 504-945-2414, ext 7toll-free: 888-546-1500fax: [email protected] Director,Nancy Dunn, RN, MS, CTphone: 888-546-1500, ext 1fax: [email protected] Editor,Susan H. Drongowski, RN, MAphone: 888-546-1500, ext 2fax: [email protected] Data Analyst,Cordt Kassner, PhDphone: (719) [email protected] Prep Specialist,Crystal Birmingham, M.ED, CEDPphone: 888.546.1500 ext [email protected]

CRYSTAL BIRMINGHAM LMHPCO EMERGENCY PREP SPECIALIST

• For the past five years, Crystal worked in an administrative position in the hospice field. Crystal has held the titles of Mississippi Clinical Operations Assistant and Office Manager Assistant; working with the Compliance and QAPI programs and has worked in both inpatient and outpatient locations. She holds a B.A. in Education and a M. Ed. In Educational Technology and has incorporated many aspects of technology in the location where she worked. Most recently, Crystal has been working as an independent consultant for LMHPCO and HCLA, gathering data from hospice and home health agencies throughout Louisiana and Mississippi concerning at risk patients and reporting this information weekly to respective emergency officials.

APPOINTED EXPERTSExOfficio, Melita Miller, RNForrest General [email protected]

Martha C. McDurmond, BSW, MFA, NFA, IHDC888.546.1500 / ext [email protected]

Ann Walker, RN, MBAphone: 888-546-1500, ext [email protected]

Alexis L Morvant, MDPediatric Palliative Care Expert AppointeeChildren’s Hospital 200 Henry Clay AvenueNew Orleans, LA [email protected]

Allia

nce fo

r th

e A

dvancement of End of Life Care

Alliance for the Advancement of End of Life CareBOARD OF DIRECTORSBuilding alliances that ensure the best care for patients and families facing end-of-life.

GOVERNMENT AFFAIRS DIRECTORS

Elizabeth Duncan HarperLouisiana Government Affairs Director888-546-1500, ext 3Elizabeth@

allianceforhospice.org

John Morgan HughesMississippi Government Affairs Director JM Hughes Group888-546-1500, ext 4johnmorgan@

jmhughesgroup.com

BOARD MEMBERSChad BlalackKare-in-Home Health [email protected]

Jeremy R. Bolling, RN [email protected]

Becky Currie, RNKindred At Home [email protected]

Carla DavisHeart of [email protected]

Tonya HallHeart of [email protected]

Pat MitchellThe Carpenter Health Network225-769-2449pmitchell@stjosephholdings.

com

Rebecca L. PardueForrest General Hospice &The Asbury [email protected]

Christa PuckettLHC [email protected]

Jon RillsAudubon [email protected]


LMHPCO Virtual Leadership Conference 2020Members who make the work of LMHPCO possible!

Louisiana-Mississippi Hospice & Palliative Care Organization


as of 7/13/2020 PROVIDER MEMBERSAcadian Hospice, Lafayette LAAll Saints Hospice, Mansura, LAAmeraCare Family Hospice, Covington, LAAmeraCare Family Hospice, Metairie, LAAscend Hospice Care, llc, Monroe, LAAseraCare Hospice, Senatobia, MSAudubon Hospice Care, Baton Rouge, LABaptist Home Care & Hospice - North Mississippi,

Batesville, MSBaptist Hospice - Golden Triangle, Columbus, MSBaptist Hospice - Jackson, Jackson, MSBaptist Hospice - Yazoo City, Yazoo City, MSBridgeway Hospice, Baton Rouge, LABridgeway Hospice, Lafayette, LABrighton Bridge Hospice, Oberlin, LACardinal Hospice, Baton Rouge, LACHRISTUS Hospice & Palliative Care Schumpert,

Shreveport, LACHRISTUS Hospice & Palliative Care St. Frances

Cabrini, Alexandria, LACHRISTUS Hospice and Palliative Care St. Patrick,

Lake Charles, LAClarity Hospice of Baton Rouge, Baton Rouge, LAComfort Care Hospice, Laurel MSCompassus Hospice, Baton Rouge, LACompassus Hospice, Brookhaven, MSCompassus Hospice, Hattiesburg, MSCompassus Hospice, Jackson, MSCompassus Hospice, Lafayette, LACompassus Hospice, Mandeville, LACompassus Hospice, McComb, MSCompassus Hospice, Meridian, MSCompassus Hospice, Metairie, LACompassus Hospice, Monroe, LACompassus Hospice, Natchez, MSCompassus Hospice, Ruston, LACompassus Hospice, Southaven, MSCrossroads Hospice, llc, Delhi, LADeaconess Hospice - Biloxi, Biloxi, MSDeaconess Hospice - Brookhaven, Brookhaven, MSDeaconess Hospice - Laurel, Laurel, MSDelta Regional Medical Center Hospice, Greenville,

MSDixon Correctional Institute, Jackson, LAEgan Hospice, Ponchatoula, LAElayn Hunt Correctional Center End of Life Program,

St. Gabriel, LAFaith Foundation, Alexandria, LAForrest General Hospice, Hattiesburg, MSForrest General Hospice, Picayune, MSGrace Hospice & Palliative Care, Lafayette, LAGuardian Angel Hospice, Metairie, LAGuardian Hospice Care, LLC, Alexandria, LAGulf South Hospice, New Orleans, LA Halcyon Hospice - Batesville, Batesville, MSHalcyon Hospice - Belden, Belden, MSHalcyon Hospice - Hattiesburg, Hattiesburg, MSHalcyon Hospice - Philadelphia, Philadelphia, MSHand in Hand Hospice, Natchitoches, LAHeart of Hospice, Alexandria LAHeart of Hospice, Baton Rouge LAHeart of Hospice, Franklin LAHeart of Hospice, Gretna LAHeart of Hospice, Hammond LAHeart of Hospice, Lafayette LAHeart of Hospice, Lake Charles, LAHeart of Hospice, Monroe LAHeart of Hospice, Shreveport LAHeart of Hospice, Cleveland MSHeart of Hospice, Hattiesburg, MSHeart of Hospice, Jackson MSHeart of Hospice, Olive Branch MSHaydel Memorial Hospice, Houma, LAHope Healthcare and Hospice, Lafayette, LA

Hospice in His Care, Baton Rouge, LAHospice of Leesville, Leesville, LAHospice of Light, Lucedale, MSHospice of Light, Ocean Springs, MSHospice of Many, Many, LAHospice of Natchitoches, Natchitoches, LAHospice of North Sunflower, Ruleville, MSHospice of South Louisiana, Houma, LAHospice Specialists of Louisiana, Covington, LAHunt Correctional Institute, St GabrielKare In Home Hospice, Batesville, MSKare In Home Hospice, Corinth, MSKare In Home Hospice, Flowood, MSKare In Home Hospice, Gulfport, MSKare In Home Hospice, Wiggins, MSLakeside Hospice, llc, Metairie, LALamm Family Care Hospice, Crowley, LALifePath Hospice Care Services, Shreveport, LALifeSource Services, llc, Baton Rouge, LALouisiana Correctional Institute for Women (LCIW),

St Gabriel, LALouisiana Hospice and Palliative Care - Baton Rouge,

Baton Rouge, LALouisiana Hospice and Palliative Care - Jennings,

Jennings, LALouisiana Hospice and Palliative Care - Monroe,

Monroe, LALouisiana Hospice & Palliative Care of New Orleans,

Metairie, LALouisiana Hospice and Palliative Care - Opelousas,

Opelousas, LALouisiana State Penitentiary, Angola, LALourdes Hospice, Lafayette, LAMagnolia Regional HealthCenter Home Health &

Hospice, Corinth, MSMid-Delta Hospice, Belzoni, MSMid-Delta Hospice, Canton, MSMid-Delta Hospice, Charleston, MSMid-Delta Hospice, Clarksdale, MSMid-Delta Hospice, Cleveland, MSMid-Delta Hospice, Greenville, MSMid-Delta Hospice, Greenwood, MSMid-Delta Hospice, Lexington, MSMid-Delta Hospice, Yazoo City, MSMississippi State Prison, Parchman, MSNorth Mississippi Medical Center Hospice, Tupelo,

MSNorth Mississippi Medical Center Inpatient Hospice

Unit, Tupelo, MSNorth Oaks Hospice, Hammond, LANotre Dame Hospice, New Orleans, LANotre Dame Hospice, Baton Rouge, LANotre Dame Hospice, Diamondhead , MSPassages Hospice, Minden, LAPassages Hospice, MonroePassages Hospice, New Orleans, LAPassages Hospice, Shreveport, LAPax Hospice, Ridgeland, MSPointe Coupee Hospice, New Roads, LAQuality Hospice Care, Philadelphia, MSRegional Hospice Care Group of NWLA, Minden, LARegional Hospice Care Group of NWLA, Shreveport,

LASanctuary Hospice House, Inc, Tupelo, MSSantuary Home Hospice, Starkville, MSSerenity Home Health and Hospice, Alexandria, LASerenity Hospice Services, llc, Metairie, LASt Catherine’s Hospice, LLC, LaPlace, LASt Joseph Hospice, LLC, Baton Rouge, LAThe Carpenter House, Baton Rouge, LASt Joseph Hospice of Acadiana, LLC, Lafayette, LAThe Carpenter House, Lafayette, LASt Joseph Hospice of Bayou Region, LLC, Thibodaux,

LASt Joseph Hospice of Cenla, LLC, Alexandria, LASt Joseph Hospice & Palliative Care of Monroe, LLC,

Monroe, LA

St Joseph Hospice, LLC, Harahan, LAThe Carpenter House, River Ridge, LASt Joseph Hospice & Palliative Care Northshore, LLC,

Covington, LASt Joseph Hospice & Palliative Care Northshore, LLC,

Hammond, LASt Joseph Hospice & Palliative Care Northshore, LLC,

Bogalusa, LASt Joseph Hospice of Shreveport, LA, Shreveport, LAThe Carpenter House, Shreveport, LASt Joseph Hospice of Southern Ms, LLC, Gulfport,

MSThe Carpenter House, Gulfport, MSSt Joseph Hospice of West MS, LLC, Hattiesburg, MSSt Joseph Hospice of West MS, LLC, Clinton, MSSt Joseph Hospice of West MS, LLC, Vicksburg, MSSt Joseph Hospice of Southwest Louisiana, LLC,

Kinder, LASt Margaret’s Hospice, New Orleans, LASt Tammany Hospital Hospice, Covington, LASolace Hospice Inc, Poplarville, MSWillis-Knighton Hospice of Louisiana, Shreveport,

LA

PALLIATIVE CARE MEMBERSChildren’s Hospital’s Pelican Krewe Palliative Care,

New Orleans, LAChildren’s of Mississippi-UMMC, Jackson, MSOchsner Medical System Palliative Care, New

Orleans, LAOur Lady of the Lake Regional Medical Center, Baton

Rouge, LAPalliative Medicine of Acadiana, Lafayette, LA

ASSOCIATE MEMBERSAccreditation Commission for Health Care, Cary, NCBetter Rx, Salt Lake City, UTBlackBean Software, Land O Lake, FLDME Express, Port Allen, LAHealthCare Strategies, Inc, Chattanooga, TN KanTime, San Jose, CAMUMMS, New Orleans, LAProCare Hospice Care, Gainsville, GAStateServ/HospiceLink, Birmingham, ALWellskye (formerly Kinnsler), Austin, TX

ORGANIZATIONAL MEMBERSGenesis Legacy Whole Body Donation Foundation.

Memphis, TNLouisiana Health Care Quality Forum, Baton Rouge,

LAPalliative Care Institute of Southeast Louisiana,

Covington, LA

PROFESSIONAL MEMBERSLaurence Durante, MD, New Orleans, LASusan Drongowski, RN, New Orleans, LACliff Dyer, CPA, Slidell, LAReverend Rhonda Feurtado, BCC, Harvey, MSRene Jackson, RN, Delhi, LABelinda Patterson Manor, Yazoo City, MSMarilyn A Mendoza, PHD, New Orleans, LAMaryann Moreno, Biloxi, MSTheresa Morris, Pass Christian, MSKenosha Sampson, LaPlace, LALynne Smithhart, Madison, MSKatharine Stelly, St Martinville, LANelson Waguespack, Opelousas, LAMary Lee, Wiggins, MS

INDIVIDUAL MEMBERSKatharine Stelly, St Martinville, LATerri Westmoreland, Belden, MS

Louisiana-Mississippi Hospice & Palliative Care Organization

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20 VER OR - LMHPCO

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